Operation officer jobs

Fancy flexible working for a great cause? Kidscape can offer you a small, friendly team and the chance to make a difference to bullied children.

What's the role?

The Administation Officer is vital to the efficient functioning of several areas of our work. You will work closely with the Director of Finance and Director of operations, assisting with Financial, HR, operational and general administration. 

What are we looking for?

Essential: 

Passion for the vision and mission of Kidscape

Strong listening and communication skills, and excellent interpersonal skills with the ability to work with a range of people

Experience of working in an administrative role

Excellent organisational skills, with the ability to prioritise tasks and manage time efficiently

Excellent attention to detail in filing and collating information

Ability to work independently and as part of a team

Committed to diversity and inclusion and upholding organisational values

Excellent IT skills

Unwavering willingness and ability to learn new systems

Reliable, committed, and hands-on

Experience in Microsoft Office and other applications

Experience in finance and HR administration

Experience managing invoicing systems

A passion for supporting children and young people

Desirable: 

Experience in Xero software or similar financial management software

Ability / confidence to use database / CRM systems/ Salesforce

An understanding of bullying behaviour and its impact on young people and their families

Experience of anti-bullying prevention workshops or programmes within a school environment

Please see our job pack for more information.

Overview of the International Chief Projects Officer

The International Chief Projects Officer (ICPO) will lead and oversee the Projects Department, and reports to the International Chief Executive Officer.

The ICPO will drive the strategic development, implementation and evaluation of Barnabas’ projects around the world. The ICPO will work closely with the International CEO, senior leadership team, and local project partners to identify opportunities, ensure effective and efficient resource allocation, and deliver impactful results that align with Barnabas’ mission to support persecuted and suffering Christians.

The ICPO will ensure that Barnabas’ projects are strategically aligned with the organisation’s goals, operationally effective, and financially sustainable, while maintaining the highest standards of accountability and impact measurement.

Robertson Bell is excited to be partnering with a purpose-driven, forward-thinking charity at a pivotal moment of growth and transformation, to recruit their next Chief Operating Officer. This is a rare opportunity to step into a high-impact leadership role within a dynamic, values-led organisation delivering real change across London and beyond.

Following a period of strategic refresh and significant internal restructure, the organisation is now firmly in an accelerator phase - focused on embedding a bold new strategy, strengthening internal capability, and enhancing its long-term impact. With a passionate and diverse team, a new central London office space, and a strong executive team in place, the COO will be the final piece in a reimagined leadership puzzle.

This is a critical role designed to free up the CEO to focus externally, while you lead the internal engine of the organisation. You will drive forward operational excellence, bring clarity and rigour to financial oversight, and build the systems that enable scale and sustainability.

Your key priorities will include:

• Embedding and integrating the business plan across the organisation
• Strengthening financial reporting and oversight at both strategic and operational levels
• Leading a digital transformation programme, including CRM system selection and implementation
• Designing and delivering a robust impact measurement framework to inform long-term planning
• Overseeing governance processes and providing high-quality reporting to the Board
• Coaching and mentoring across functions to elevate cross-team capability

We're looking for a confident, detail-driven leader who combines strategic thinking with operational precision. You’ll be a systems-minded professional who enjoys getting under the hood and making things work better. The position will offer highly flexible working arrangements and a central London office base.

Key experience and attributes include:

• Proven track record in financial leadership and strategic business planning
• A systematic and methodical approach, with a love of process and structure
• Strong governance experience and familiarity with Board-level reporting
• Excellent interpersonal skills, able to coach, influence and challenge with credibility
• A mix of quantitative and qualitative analytical skills to support data-driven decision making
• Knowledge of the charity sector is helpful but not essential; broader business acumen is key

This role would suit either a seasoned executive looking for a mission-driven challenge or an ambitious rising leader ready for their next big step. Candidates with private sector experience, or exposure to complex transformation programmes are warmly welcomed.

Please apply now to arrange a confidential discussion!

HUMEN, a groundbreaking charity preventing men from suffering in silence and dying too young, is seeking an exceptional Chief Executive Officer in London to build upon the transformative work of our visionary founder CEO, River Hawkins.

Job Purpose
The CEO will lead HUMEN into its next phase of growth, expanding our reach and impact in providing safe spaces for men to talk, listen, and connect. You will be responsible for driving our mission forward with innovation and productivity. The successful candidate must have a proven track record in securing substantial funding and developing innovative fundraising strategies well as a strong background in advertising and marketing.

The successful candidate must have a proven track record in securing substantial funding and developing innovative fundraising strategies, including experience with digital campaigns and online giving platform. Exceptional expertise in advertising and marketing is essential, with a focus on creating viral social media content and implementing multi-channel digital marketing initiatives.
Innovation will be key, as the ideal candidate should be able to pioneer the use of technology to scale our impact, such as leveraging artificial intelligence for fundraising and engagement. A strong grasp of data analytics and digital trends will be necessary to make informed decisions and stay ahead in the rapidly evolving charitable sector.
The new CEO should be a tech-savvy leader, comfortable with emerging digital trends and platforms, and able to drive digital transformation across the organisation. This includes understanding the potential of technologies like blockchain for transparent donation tracking and exploring innovative concepts such as virtual reality experiences for donor engagement.

Key Responsibilities

Strategic Leadership

• Develop and implement a bold strategic plan to scale HUMEN's impact across the UK
• Expand The HUMEN Space 1-1 
• Cultivate partnerships with corporate entities, public figures, and other charities to amplify our message

Fundraising and Marketing

• Spearhead innovative fundraising campaigns that capture public attention and drive significant revenue growth
• Develop high-profile, multi-channel marketing initiatives that challenge societal norms around masculinity and mental health
• Create viral social media content that resonates with our target audience and increases engagement

Operational Excellence

As part of a small team, the CEO must be comfortable with getting involved in all aspects of the organisation's operations, including:

• Maintaining a flexible approach to work, ready to step in wherever needed
• Performing administrative tasks when necessary
• Manage a small team of staff and volunteers, fostering a culture of innovation and compassion
• Ensure financial sustainability through diverse income streams and prudent financial management
• Maintain the highest standards of governance and compliance

Essential Experience

• Proven track record of leading a fast-growing organisation, preferably in the charity sector
• Exceptional skills in advertising, marketing, and fundraising, with demonstrable success in creating high-impact campaigns
• Strong financial acumen and experience in managing budgets
• Experience in building and nurturing corporate partnerships

Personal Qualities

• Visionary leader with the ability to inspire and motivate others
• Creative thinker with a flair for developing attention-grabbing initiatives
• Passionate advocate for men's mental health and wellbeing
• Excellent communicator with the ability to engage diverse audiences

About HUMEN and River Hawkins

HUMEN was founded by the River Hawkins who has revolutionised the approach to men's mental health. Through his innovative vision, HUMEN has created a preventative and non-clinical space for men to connect, challenging traditional notions of masculinity and mental health support.

The successful candidate will build upon River's groundbreaking work, which includes:

• Expanding The HUMEN Space 1-1, a unique model for men's mental health support
• Producing powerful and innovative campaigns featuring high-profile individuals discussing men's mental health
• Creating a movement that values inner health as much as outer health for men
• Fundraising a minimum of £600,000, with a 15% increase year on year

What We're Looking For

• We seek a leader who can match River Hawkins' innovative spirit and take HUMEN to new heights. The ideal candidate will:
• Launch daring campaigns that spark national conversations about men's mental health
• Create unexpected collaborations with brands and public figures to reach new audiences
• Develop immersive experiences that challenge perceptions and drive engagement
• Pioneer the use of technology to scale our impact and reach men in new ways

Fundraising Expertise

• The ideal CEO for HUMEN should possess:
• Extensive experience in leading and executing successful fundraising campaigns
• A strong network of potential donors, including high-net-worth individuals and corporate partners
• Proficiency in diverse fundraising methods, including digital campaigns, events, and major gift solicitation

Key Fundraising Responsibilities

• Spearhead the development and implementation of a comprehensive fundraising strategy to ensure HUMEN's financial sustainability and growth
• Personally engage in high-level donor cultivation and solicitation
• Oversee the creation of compelling fundraising materials and campaigns that resonate with HUMEN's mission

Demonstrated Fundraising Success

• The candidate should be able to showcase:
• A history of meeting or exceeding ambitious fundraising targets
• Experience in diversifying funding streams to create a robust and resilient financial foundation
• Success in securing major gifts and establishing long-term partnerships with significant donors

The ideal candidate will lead by example, showing that no task is beneath them and fostering a collaborative, all-hands-on-deck culture within the organisation. While this role is hybrid and primarily remote, we are a London-based charity, and the successful candidate must be based in London to attend in-person meetings and events as required. This hands-on approach will be crucial in maintaining HUMEN's agility and efficiency as it grows and expands its impact. By prioritising solid fundraising experience and innovative campaigning, HUMEN can ensure its next CEO will not only continue the visionary work of River Hawkins but also secure the financial resources necessary to expand the charity's impact on men's mental health across the UK and beyond. This is a rare opportunity to lead a charity at the forefront of men's mental health, building on an exceptional foundation to create lasting change in society.

London Based Candidate Required

Who Are We?

Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action, and change to local communities.

Dialogue Earth researches, writes, commissions, edits, and publishes news reports and analyses of environmental and climate threats, to stimulate the exchange of information and ideas between readers in diverse geographies.

We are committed to accurately portraying China’s development impacts across the Global South through geopolitically even-handed reporting and constructive dialogue. A UK-registered charity headquartered in London, our approach is rooted in a network of specialist country editors located across South and Southeast Asia, Africa, and Latin America, and delivered through reporting in eight languages, workshops, and media partnerships. We seek to bring light, rather than heat, to crucial debates, and solutions to bear on complex problems.

The Role

Reports to: Chief Operations Officer

Role Purpose

The Social Media Officer will play a crucial role in enhancing Dialogue Earth’s digital presence by implementing a dynamic and evolving social media strategy. Working closely with the Social Media Content Creator and international team members, the post-holder will ensure content is disseminated effectively across various platforms, with a strong focus on audience engagement and alignment with audience personas. They will also be responsible for developing campaigns, overseeing social media analytics, and presenting insights in engaging ways to support the organisation’s mission of promoting awareness and dialogue on environmental and climate change issues.

Main Responsibilities

• Collaborate closely with the Social Media Content Creator to develop and implement Dialogue Earth’s evolving global social media strategy.
• Work with Dialogue Earth’s editorial teams in the UK, China, South Asia, Latin America, and Southeast Asia to promote content effectively and innovatively on platforms, including Bluesky, X, WhatsApp, Facebook, LinkedIn, and others as needed.
• Oversee and guide the work of the part-time Social Media Officer in Southeast Asia by providing task management and feedback.
• In partnership with the Social Media Content Creator, develop and manage campaigns, such as thematic weeks and awareness initiatives.
• Collaborate with the editorial and social media teams to produce audience-centric social media content, ensuring alignment with established audience personas and continuously improving dissemination strategies.
• Monitor, evaluate, and report social media performance through streamlined analytics processes, making stats accessible and engaging for the broader team.
• Ensure all social media activities align with Dialogue Earth’s branding guidelines and editorial tone.
• Keep track of social media trends, external news, and relevant content of interest to feed back to the editorial team.
• Manage online attacks and technical issues related to social media.
• Prepare and present social media insights for funder reports.
• Maintain oversight of social media budgets and ensure spending is tracked and reported accurately.
• Manage occasional social media advertising on platforms where feasible (e.g., LinkedIn).
• Develop and maintain the evolving social media strategy, with a focus on integrating audience personas into workflows.

Essential Experience, Knowledge, and Skills

• A strong commitment to the work of Dialogue Earth.
• A deep interest in environment and climate change issues.
• Excellent verbal, written, and cross-cultural communication skills.
• The ability to work independently and as part of a small, distributed team.
• Experience using social media in a not-for-profit or media organisation.
• The ability to write compelling and concise copy for social media, adapting content for diverse audiences and platforms.
• Familiarity with audience personas and audience-first content strategies.
• Strong attention to detail and organisational skills.

 Desirable Skills

• Familiarity with social media management tools (e.g., Loomly), analytics tools (e.g., Supermetrics, Google Analytics), and CRM systems (e.g., Salesforce, Monday).
• Language skills in Chinese, Hindi, Bengali, Urdu, Nepali, Spanish, or Portuguese.
• Experience working within multi-project organisations and collaborating with partner organisations.
• Experience managing social media ads and analytics reporting (especially on LinkedIn).
• Familiarity with content commissioning processes (writing briefs, research, etc.).
• The ability to work effectively with remote teams and manage task distribution.

Further Information and Benefits

• Salary: £36,035.70 per annum.
• Working Hours: 32 hours per week from 9am-6pm. We offer a four-day working week, with full-time pay.
• Contract Type: 12 months, with a view to renewal.
• Hybrid Working: Staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
• Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
• Holidays: 20 days per annum (pro rata), plus Bank Holidays.
• Location: Shoreditch, London.
• Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion, and this is reflected in our policies and practices. We work to support our employees to achieve a healthy work-life balance.

For detailed information on how your personal data is processed, please review the Privacy Policy on our website.

The Grand plays a vital role in the community delivering a Healthy Living Centre programme and a Dynamic Youth Programme (GYG)

We are looking for an exceptional leader to work alongside our Board of Directors to uphold the values & ethos of our organisationwhile providing strategic and operational leadership to our staff. 

This is more than a leadship position, it is an opportnuity to transform lives and have a significant impact on the health & wellbeing of the community in Gravesham. 

The CEO will:

● Empower individuals and families by ensuring accessible, high-quality health and wellbeing services.

● Support young people by expanding programmes that nurture confidence, creativity, and future aspirations.

● Strengthen community resilience by addressing social inequalities and engaging those most in need.

● Nurture long term partnerships and strategic relationships with cross sector stakeholders to provide high quality provision across a range of activities.

● Secure the future of The Grand, positioning it as a model of excellence in community.-led initiatives across Kent 

Who We’re Looking For We need an experienced, passionate and driven individual with:

● A deep understanding of the challenges faced by people of all ages in areas of multiple deprivation, ideally in the Kent region.

● Proven leadership and strategic planning experience, ideally within the charity, public health, or community development sectors. 

● Strong financial acumen and the ability to manage budgets, fundraise from a diverse range of sources, and compile grant applications .

● Excellent relationship-building skills to work with partners, funders, and the wider community, able to manage multiple, and often conflicting needs with diplomacy and a respect for all. 

Harris Hill is delighted to be working with Shropshire Youth Support Trust (SYST) to recruit its new Chief Executive Officer.

SYST is a registered Charity that provides a wide range of support for young people in Shropshire, including Telford and Wrekin, aged between 16 – 30 years, who are not in education, employment, or training.

SYST supports and empowers young people across Telford & Wrekin, Shropshire to identify their unique strengths and passions, whilst giving them the tools to sustain emotional and financial independence.

We are seeking an exceptional leader to guide our organisation through a time of change and opportunity.

As Chief Executive, you will:

• Lead, motivate and manage SYST in a manner which supports the charity’s vision, mission and values.
• Represent SYST as an ambassador across the wider industry and at key events in an engaging and compelling way.
• Identify and pursue opportunities for growth.
• Develop and implement SYST’s strategy

If you are a strategic thinker with a passion for empowering young people, we’d love to hear from you.

Job title: Chief Executive

Salary: £55,000 p.a.

Location: Telford, Shropshire

Employment term: Permanent or Interim contract

How to apply:

If you would like to receive an information pack on how to apply, please send a CV in confidence to Nick Shanks at Harris Hill via the apply button.

For an informal and confidential conversation about the position, please contact Nick at the above address with your contact details, and suitable times to chat.

Closing date for applications: 9am, Friday 9th May 2025

Both SYST and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Following a successful 12-year tenure by the current Chief Executive Officer, South Yorkshire Eating Disorders Association (SYEDA) is seeking a new leader to guide the organisation into its next exciting chapter.

Rooted in lived experience and developed over three decades, SYEDA is a leading regional charity offering support to individuals affected by eating disorders, along with their carers and the professionals who support them. The organisation has recently secured a major five-year contract, along with additional grant funding, to expand both its clinical services and early intervention work, including innovative programmes in schools and community settings.

This opportunity calls for a forward-thinking, emotionally intelligent, and strategic leader with the vision and capability to build on a strong foundation—enhancing reach, influence, and impact across the region.

As CEO, you will:

• Lead SYEDA’s strategy and vision, working closely with a committed Board and team
• Oversee the delivery of clinical and preventative services, ensuring high standards of care, access and innovation
• Support and develop the staff team (~20 people), embedding a culture of inclusion, learning, and wellbeing
• Drive income generation and ensure financial sustainability
• Represent SYEDA regionally and nationally.

About you:

You’re an experienced senior leader with proven experience in people management, strategy, and operational delivery. You understand the importance of good governance and inclusive leadership. Ideally, you’ve worked in or alongside the NHS or charity sector, and you bring passion for health/social care, EDI, and recovery.

Why join SYEDA?

· To become part of a specialist charity with a growing national profile, a financially stable, and with ambitious plans for future growth.

· To join and promote a warm, collaborative culture with a strong commitment strong commitment to incorporating lived experience at all levels of the organisation.

· For an opportunity to shape support for some of the most underrepresented individuals in the mental health field today.

Founded in 2020 with a clear mission to ensure African, Caribbean, and Asian communities have equitable access to vital water safety education, the award-winning Black Swimming Association (BSA) is leading a transformative movement within the aquatic sector, where we proudly serve as a bridge into communities that have been historically excluded, disenfranchised and invisible in the context of aquatics and water safety. Now, we’re looking for a passionate, driven CEO to lead us into our next chapter.

In just five years, the BSA has grown from four cofounders to a small but dedicated team that above all cares about the communities we serve. From commissioning pioneering research and insights; to delivering life-saving water safety programmes across the country, the charity is unapologetically steadfast in its mission to promote water safety and drowning prevention. We’re looking for a leader that understands people, fights for equity, and is ready to transition the charity from being a fledgling start up to an established nationally recognised body.

We will close for applications on Friday 25th April, 2025 and will then move into the interview process. All candidates will be contacted following closure of the advertisement but please note we may not be able to provide individual feedback to unsuccessful candidates.

Group Finance Director

This exciting international charity are seeking a qualified accountant with charity experience to join as their Group Finance Director.

Position: Group Finance Director

Location: UK-based Remote – will require international travel

Contract: Permanent

Hours: Full-time

Salary: up to £80,000 depending on experience

Closing Date: Tuesday 22nd April 2025 (applications will not be reviewed until the closing date has passed)

About the Role

This is an exciting time to join this international charity, as we expand operations and implement best financial practices. The role presents an opportunity to lead, mentor, and drive financial excellence in a dynamic international setting. As Group Finance Director, you will be a key member of the Senior Management Team (SMT), ensuring financial strategy, governance, and compliance align with the organisation’s mission.

The role requires strong leadership, financial expertise, and the ability to manage a dispersed finance team while navigating the complexities of both charity and commercial financial management across different jurisdictions. International travel will be required to work with in-country teams.

Key Responsibilities:

• Lead the organisation’s financial strategy and vision, contributing to strategic decision-making at the senior level.
• Oversee financial reporting and compliance, ensuring adherence to UK Charities SORP FRS 102 and international financial regulations.
• Develop and implement financial systems, controls, and processes across multiple global entities.
• Manage annual budgeting, financial forecasting, and cash flow management.
• Ensure compliance with donor reporting requirements and programme budgets.
• Prepare group consolidated reports, including balance sheets, donor spend tracking, and statutory accounts.
• Lead the audit process and ensure strong financial governance across the organisation.
• Work closely with country finance teams in a matrix structure, to build capacity and ensure best practices.
• Identify financial risks and implement strategies for risk management.
• Support grant and funding management, ensuring compliance with donor requirements.

About You

We are looking for a strategic, hands-on leader who can balance big-picture financial planning with the operational needs of a growing international charity. You should have excellent financial acumen, strong leadership skills, and the ability to manage finances in a complex, multi-currency, multi-entity environment.

Key Skills & Experience:

• Qualified accountant (CCAB, CIMA, ACCA, or ACA) with extensive post-qualification experience.
• Proven finance leadership experience in a complex international organisation, ideally in the INGO sector.
• Experience managing multi-entity, multi-currency financial operations.
• Strong technical accounting knowledge, including UK Charity SORP FRS 102.
• Experience with donor reporting, grant management, and compliance.
• Demonstrated success in leading and developing dispersed international finance teams.
• Experience with financial systems implementation and process improvement.
• Strong interpersonal and communication skills, with the ability to influence at all levels.

Desirable:

• Experience working in one of the organisation’s key regions (Afghanistan, Myanmar, Saudi Arabia, the Levant).
• Experience leading finance teams remotely.

Please submit your CV and a covering letter outlining your interest in the role and how you meet the criteria, in a single document.

About the Organisation

The employer is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and revitalise traditions in regions where cultural heritage is endangered, while connecting people through heritage.

A fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, we employ over 400 international and local staff worldwide. Our work spans cultural heritage, economic development, and education.

Other roles you may have experience in could include: Group Financial Controller, Finance Director, International Finance Director, Director of Finance, Chief Finance Officer, Senior Finance Manager, Head of Finance, Chartered Accountant, ACCA, ACA, CIMA, CFO, NGO Finance Lead, Etc…

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Background

Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.

Established in 2012, Our Time has grown from a small initiative into a nationally recognized charity. Our founders, driven by personal experiences and a profound understanding of the challenges faced by children of parents with mental illness, have created a compassionate and impactful organisation.

As a small, mission-driven charity, we are seeking a highly organised and reliable Freelance Executive Assistant to support our CEO and Operations Director, enabling them to focus on strategic delivery, fundraising, and programme development.

You will be confident, efficient, and values-driven, able to provide high-level administrative support and coordination. You will play a vital role in keeping our senior leadership organised and on track, ensuring smooth communication to enable the team to collaborate across all the activities and projects.

Key Responsibilites

This vital role will enable the leadership team to focus on strategic goals, fundraising, and programme delivery—by ensuring smooth day-to-day coordination behind the scenes. Working closely with the Operations Director, your responsibilities will include but are not limited to:

· Provide direct administrative and scheduling support to the CEO and Operations Director.

· Coordinate calendars, meetings, and travel arrangements.

· Draft and proofread correspondence, reports, and presentations.

· Manage digital filing systems and ensure documents are well organised.

· Carry out ad hoc tasks and small projects to support the smooth running of the charity.

· Coordinate and support the implementation and monitoring of internal policies.

· Support recruitment and onboarding processes including DBS checks and safeguarding training.

· Support the management of internal systems, team collaboration, and operational record-keeping.

Requirements

Essential:

· Proven experience as an Executive Assistant or in a senior administrative support role.

· Excellent organisational and time-management skills.

· Strong written and verbal communication skills.

· Confident working independently and managing a busy workload.

· Professional, discreet, and experienced in handling confidential information.

· A good working knowledge of Salesforce

· Comfortable using Microsoft Office, Google Workspace, and virtual meeting tools (Zoom/Teams).

· A strong interest in and alignment with Our Time’s mission and values.

Desirable:

· Experience in the not-for-profit, mental health, or education sectors.

· Familiarity with charity governance and trustee liaison.

· Experience supporting remote teams and coordinating both hybrid and inperson events or meetings.

As a small team, we value individuals who are proactive, take personal responsibility, and are comfortable working independently. Each team member plays a crucial role in advancing our charity's mission to support children and young people with a parent struggling with mental illness.

We are fully remote and meet in-person approximately 2 – 3 times per year in a range of locations easily reachable by public transport (recently London and York).

At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future. We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.

This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations. The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.

General Requirements

● To support the delivery of Youth Action Alliance

● To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately

● To maintain a diary and manage all incoming calls and all correspondence

● To develop good working relationships across all YAA teams and external partners

● To attend and support meetings including minuting (including evening, weekend and events as/when required)

● To collate and maintain all documentation relating to the business

● To act as a point of contact to all Board of trustees, staff, participants and stakeholders

● To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments

● To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA

● To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training

● To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained

● To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.

● Maintaining risk assessment and action logs

● To ensure the main office is kept clean, tidy and presentable

● To maintain the Memberships master sheet and contracts

● To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies

● To manage referrals in and out of YAA

● To closely work with and support the CEO to support in their work duties

● To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required

● To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required

● To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date

● To process all organisational income and expenditure and maintain and update all financial documentation accurately

● To assist and support all staff with the smooth operation of all finance matters

● To provide accounts against budgets for the Board of Trustee meeting

● Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact

This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with

Person Specification

Essential

● A college equivalent qualification

● Experience in developing and implementing administrative systems

● Able to work independently or as part of a team.

● Good Organisational and administrative skills and experience

● Database experience – experience in managing and administering databases, or a willingness to learn

● Excellent time-keeper and manages own time effectively to keep to deadlines

● Ability to work calmly and efficiently whilst managing complex workloads

● Attention to detail – being able to provide accurate and up-to-date information is critical.

● A positive, solution-focussed approach and a can-do attitude towards work

● Excellent IT skills – including MS Office and particularly Excel

● Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.

● Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.

● Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.

● Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.

● Acts on own intiative and works effectively under own direction

● A willingness to learn and develop understanding of data protection, regulatory frameworks and charitable best practice and the related implications for an arts charity

Desirable

● Trained in accounting and finance software

● Proactive, detail-oriented, creative and passionate in designing and executing processes to enhance the organisation 

● Qualified or part-qualified in a recognised accounting qualification

● Experience working in a youth organisation

● Knowledge of the charity sector

● Experience of proactively contributing data to Views system with an understanding of GDPR and related policy. 

Job Types: Part-time, Fixed term contract

Contract length: 18 months

Pay: £25,459.20 per year

Expected hours: 28.8 per week

Schedule:

• 4 working days
• Evening and weekend availability (working flexibility desirable due to occasional organised events/meetings)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:

This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.

The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.

The skills:

· Chartered Accountant.

· Extensive Director level business experience in a complex organisation.

· A strategic thinker with entrepreneurial instincts

· Demonstrable experience in managing contracts.

· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.

· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.

· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.

· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.

· An excellent negotiator and influencer with string emotional intelligence and good communication skills.

· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.

· Experience in financial and risk compliance and governance issues.

· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.

· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.

· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.

· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.

· Experience of managing IT contracts or IT staff.

The team:

The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners

Shakespeare’s Globe:

We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

The Nuffield Foundation is recruiting an Executive Coordinator to work closely with and support our Chief Executive, Leadership Team, Trustees and other members of our governance committees.  

The Nuffield Foundation’s purpose is to advance social well-being and across all our activities we aim to open up opportunities and to improve lives for individuals, families and communities within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities people face in education, justice and welfare, and considers the social and ethical implications of science and digital technologies.

The Executive Coordinator will provide administrative support to the Foundation’s CEO and its Leadership Team. It also liaises with the Foundation’s Trustees and other Board and Committee members to ensure the effective operations of the organisation. 

The successful candidate will be a self-starter with a strong work ethic, and excellent interpersonal skills, including the ability to collaborate with a broad range of colleagues and use tact and diplomacy when required. They will also have excellent verbal and written communication skills (including the ability to correspond on behalf of the CEO, draft short papers and take minutes of meetings).

It is also essential for someone to have highly developed organisation and administrative skills, with the ability to use systems and processes to effectively prioritise, project manage and ensure the effective operations of the Foundation's leadership and governance teams. 

For further information about the role (including the full job description), please click through to the listing on our website.

About us 

The Nuffield Foundation is an independent charitable trust with a mission to advance educational opportunity and social well-being.

We fund research that informs social policy, primarily in Education, Welfare and Justice. We also provide opportunities for young people to develop skills and confidence in science and research.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.

Further information and how to apply 

The closing date for applications is 09:30am (BST) on Wednesday 23rd April 2025, with telephone interviews expected to take place 6th/7th May 2025 and in-person interviews then taking place on 20th May 2025. 

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job. 

• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc

• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Consideration of requests for part time and/or flexible working (eg compressed hours arrangements, job sharing etc)

• 28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).

• A salary exchange pension scheme that offers employer contributions of up to 11%.

• Life assurance scheme.

• Family leave policies that provide an enhanced level of pay.

• Cycle to work scheme and loans towards season tickets.

• Frequent opportunities for learning and development (including options for coaching and mentoring, and reading weeks) 

• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 

• Staff peer groups and social networks.