Operation manager jobs

Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.

Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission!

Overview of the International Chief Projects Officer

The International Chief Projects Officer (ICPO) will lead and oversee the Projects Department, and reports to the International Chief Executive Officer.

The ICPO will drive the strategic development, implementation and evaluation of Barnabas’ projects around the world. The ICPO will work closely with the International CEO, senior leadership team, and local project partners to identify opportunities, ensure effective and efficient resource allocation, and deliver impactful results that align with Barnabas’ mission to support persecuted and suffering Christians.

The ICPO will ensure that Barnabas’ projects are strategically aligned with the organisation’s goals, operationally effective, and financially sustainable, while maintaining the highest standards of accountability and impact measurement.

Founded in 1685, the Royal Dragoon Guards (RDG) is an armoured cavalry regiment based in Warminster, Wiltshire The Regiment has a rich history, with strong historical roots in Ireland and Yorkshire. From the Battle of Waterloo, to firing the first and last shots of the First World War, to landing the first tanks in Normandy on D Day, to operating in the Iraq and Afghanistan conflicts, the Regiment has always played a central role at the heart of the British Army.

We are looking for a talented individual to join the Royal Dragoon Guards as our Head of Engagement and Fundraising. In this pivotal role, you will drive engagement, communications and fundraising activity across the regimental family of around 15,000 soldiers, veterans and their families, with the aim of supporting our regimental mission and enhancing our charitable activities. If you are passionate about communications and fundraising, and dedicated to serving our regimental family, we want you on our team.

About the Role

Reporting to the Regimental Secretary, you will be responsible for designing and delivering engagement, communications and fundraising strategies that resonate with serving soldiers and officers, veterans and their families, as well as with external supporters such as corporate partners, trusts, and the general public. Your leadership will be crucial in fostering strong relationships and generating income for the Regimental Charity, ensuring we meet the core objectives of our Regiment.

Key Accountabilities

•  Develop and implement a comprehensive communications plan tailored to our regimental family and supporters.
• Develop and use multiple communications channels including website, social media (Instagram, Facebook, etc.), digital newsletters, events, media, and direct communications to increase engagement and awareness.
• Create and execute a robust fundraising plan with a focus on individual giving (including legacies), major donors, trusts, and corporate partnerships.
• Build and nurture strong, systematic relationships with donors and supporters, ensuring ongoing commitment and loyalty.
• Act as the public face of the Regiment, effectively communicating our mission, impact and fundraising needs at public events, conferences, and in media engagements.
• Develop systems, processes, and policies that underpin an efficient fundraising operation, including the implementation and management of a state-of-the-art CRM system for accurate supporter data.

Who We Are Looking For

We are seeking a hands-on, creative and strategic professional with a proven track record in communications, engagement and fundraising, and a strong empathy and affiliation with the work of the British Army. We are a small team, so you need to be able to think strategically but be hands-on in implementation. If you thrive in a military mission-driven environment and are eager to make a tangible difference in supporting our regiment and its legacy, you might be the perfect fit.

This role offers an exceptional opportunity to serve at the heart of a distinguished regiment and military charity. Your efforts will fortify engagement within our regiment, while driving the long-term success and sustainability of our charitable endeavours.

Please email applications by clicking the apply button. Applications close 12th May

Care & Support Digital Technology Officer

Location: Tottenham Hale, N17 (North London) with ideally 5 days per week in the office

Salary: £34,000 per annum

Closing date for applications: Sunday 27th April

Interviews: Tuesday 6th May, held in person

Do you have a strong background in digital technology within a care and support environment, and are keen to enhance care delivery and streamline operations at an organisation passionate about helping people develop independence and meet their personal goals and aspirations?

Charity People is delighted to be working with a fantastic charity to recruit a Care & Support Digital Technology Officer who will play a pivotal role in bridging the gap between digital innovation and care delivery.

With expertise in both the Care & Support sector and digital technology, the post holder will embed the implementation of the Sona Rostering Time Management system, support the development and rollout of a new Care Planning system, and provide first line support and assistance to the charity's staff and managers. The role requires a collaborative approach to ensure digital solutions streamline operations and enhance care delivery across the organisation.

About the charity

This is a forward-thinking and inclusive charity, working across ten London boroughs to support people with significant support needs to live with dignity and purpose.

The organisation's work is diverse, from supporting people to live independently in their own home and in supported accommodation settings, to providing short breaks and supported holidays.

As Care & Support Digital Technology Officer, your core responsibilities will include:

• Support teams across Care & Support (C&S) Service delivery to make the best use of technology in their work
• Collaborate with the Digital Technology team to design and deliver comprehensive guides for digital tools and systems, including Sona and the Care Planning system
• Assess the digital proficiency of staff and create tailored training plans to bridge skill gaps
• Act as the primary point of contact for C&S staff seeking support with digital tools, ensuring systems are used effectively to enhance care delivery, record-keeping, and operational efficiency
• Assist in testing and validation processes for technological systems to ensure they meet organisational requirements
• Provide first-line support for technical queries, escalating complex issues as needed
• Ensure the Care Planning system works smoothly and that care records are regularly reviewed
• Maintain the Care Planning system and support C&S Managers in auditing and reviewing care records
• Handle basic troubleshooting, resolves common systems' problems, and provides guidance to users on using systems
• Provide support during the migration to Microsoft 365
• Oversee the Digital Inbox, triaging queries for timely resolution or escalation
• Support the day-to-day administration of digital software platforms for C&S
• Participate in data cleansing and migration to maintain accurate and useful datasets
• Assist in refining system requirement specifications to align with C&S needs
• Configure and set up hardware devices for use with digital systems for the C&S services
• Attend regular meetings with Newlon IT to address support tickets related to C&S services
• Develop and update policies, procedures, and training guides to support the effective use of digital technology systems for C&S
• Document recurring issues and create self-help resources, FAQs, and troubleshooting guides
• Work closely with the Digital Technology and C&S teams to ensure systems meet operational and care delivery needs
• Liaise with SaaS providers to address complex queries and support system enhancements
• Build strong working relationships with C&S managers and staff to promote digital adoption and address challenges proactively

We'd love to see applications from individuals with the following skills and experience:

• Proven experience working in a Care & Support environment
• Strong background in digital technology, including implementing and supporting software systems
• Experience of using and integrating attendance management systems such as Sona Rostering Time Management
• Experience training staff and creating training materials for digital systems
• Experience in data cleansing, migration, and modelling activities
• Excellent understanding of care sector requirements, including rostering time-management shifts planning and compliance standards
• Strong IT skills, including proficiency in managing software platforms and troubleshooting technical issues
• Knowledge of system testing, validation, and ongoing maintenance
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
• Highly organised, with the ability to prioritise tasks and manage time effectively
• Strong problem-solving skills and a proactive mind-set
• Collaborative and adaptable, with a commitment to supporting both technical and care teams
• Attention to detail and commitment to maintaining accurate records
• Willingness to travel between sites and work flexible hours, including occasional evenings or weekends as required
• Understanding of safeguarding responsibilities and commitment to promoting the welfare of vulnerable adults

How to apply

To formally apply we will need a CV and Supporting Statement. If you would like to apply for this role or to have an informal confidential chat, please apply via the link below with a copy of your CV in the first instance or email Alice Wood at Charity People to find out more.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Would you like to make a difference to Bristol’s mental health?

Are you skilled at leading teams of mental health professionals? Can you foster an environment where colleagues can flourish? Can you approach challenges with energy and expertise, and steer a busy and specialist organisation with confidence?

If this sounds like you, then we'd love to hear from you.

This is a fantastic opportunity for you to...

• Steer an established, award-winning charity at an important moment in its evolution
• Lead a passionate and driven team of specialist psychodynamic professionals
• Engage in clinical work (where appropriate) alongside leadership duties

Groundwork South and North Tyneside has been Changing Places and Changing Lives for over 30 years through a variety of environmental, learning, health and skills programmes: North East and Yorkshire - Groundwork

The Green Exercise Project Officer will help people to connect with nature and each other while building levels of physical activity, supporting people to move away from a sedentary lifestyle and live a good life. We seek to deliver long-term programmes delivered across local green spaces, parks, riverside and coastline, to provide entry level accessible activity. They will be responsible for facilitating the implementation of the health and wellbeing projects and developing and delivering Green Exercise sessions with the aim of getting people active in the outdoors and building nature connection across South Tyneside and North Tyneside, increasing levels of physical activity and healthy lifestyle choices within the target communities.

The successful candidate will have a proven track record of delivering health and wellbeing sessions, particularly in an outdoor environment. With the experience of working within a community or environmental setting. They will also positively raise the awareness of Groundwork through engagement with a variety of partners and clients such as local residents, community groups, voluntary organisations and private companies.

We are a fast paced and diverse charity with an excellent track record in partnership working and high-quality delivery. 

We are committed to the employment and career development of disabled people. To demonstrate our commitment we have been awarded the Disability Confident Scheme Symbol, which is awarded by the Employment Service. 

Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances. 

Groundwork SaNT believes that a child, young person or vulnerable adult should never experience abuse of any kind. We have a responsibility to promote the welfare of all children, young people and vulnerable adults and to keep them safe. We are committed to practice in a way that protects them. 

Location: The successful applicant will based at one of our local offices across Oxfordshire

About the role

Working at a strategic level, you will have overall responsibility for identifying and securing the income streams to support the activity of this newly formed organisation (merger of 3 local Citizens Advice offices), working the Chief Executive and other members of the management team. You will actively monitor the advice landscape and stay informed about industry innovations and emerging trends, proactively identifying opportunities to integrate relevant advancements into the organisation.

You will also be responsible for the line management of the Fundraising Officer, Communications Officer and the Research and Campaigns Coordinator.

Role Responsibilities:

• With the CEO, design a sustainable funding model and a diverse project portfolio for CAOX that guards against over reliance on a single funder or work type.
• Identify and secure new business opportunities that generate income and are aligned with the organisational and strategic aims.
• Create a standardised fee structure for core services to ensure consistency and transparency when preparing bids and proposals
• Negotiate contracts and service level agreements to ensure the work scope aligns with contract value.
• Manage multiple bids and innovation projects, prioritising effectively and demonstrating financial efficiency.
• Supported by the Fundraising Officer, lead on identifying and writing compelling and persuasive funding bids.
• Ensure a strong funding pipeline is maintained by tracking and planning fundraising activities, applications and forecasted income.

Demonstrable experience and achievements:

• A successful track record in business development and identifying new funding opportunities to achieve significant impact, meet user needs and maintain standards.
• Strong leadership experience, with the ability to inspire and lead a passionate and committed team, at all levels of the organisation, to perform to the best of their abilities
• Experience of building positive and productive relationships with a diverse group of stakeholders.
• Understanding of the voluntary sector, knowledge of the strategic and policy environment in which the advice sector operates.
• Understanding of fundraising regulations

In accordance with Citizens Advice national policy we will require the successful candidate to be screened by DBS ( Disclosure and Barring Service). A criminal record will not necessarily be a bar to your being able  to take up a job offer.

Expenses: You will be based in one of our local offices across Oxfordshire. Any additional travel above home to work can be claimed at £0.45 per mile

Other: A Laptop and any other essential equipment required for the role will be provided

For further information on how to apply please view the job pack on our website via the Apply button.

• Completed applications must be returned by 6pm Wednesday 23 April 2025.
• Interviews will be Friday 02 May 2025
• Please ensure that you show how you meet the person specification with examples in the application form.

We are a Disability Confident employer, if you require any reasonable adjustments to allow you to participate in the interview process please let us know.

We are an equal opportunities employer and we welcome applications from under represented  communities.

Are you passionate about making a difference in local communities? Do you enjoy working with volunteers and would you like to support people affected by Motor Neurone Disease (MND)?

As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You'll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support.

Key Responsibilities:

As a Community Support Co-ordinator, you will:

• Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
• Ensure that support is needs-led, inclusive, and enables personal choice and control.
• Offer guidance to volunteers handling complex care and support issues.
• Respond to enquiries and referrals, providing relevant information and signposting to appropriate services.
• Build strong relationships with care centres, networks, and local partners to integrate community support effectively.
• Support and develop volunteer branches and groups, ensuring they meet local needs and follow organisational policies.
• Identify gaps in care and support services and contribute to plans for improvement.
• Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
• Facilitate learning and networking opportunities for volunteers.
• Support fundraising and awareness activities alongside colleagues.
• Maintain accurate records and contribute to service development.

About You:

In this role as a Community Support Co-ordinator, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.

We're looking for someone with:

• Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
• Strong communication, interpersonal, and presentation skills.
• The ability to assess and respond to support needs in a person-centred way.
• Knowledge of care and support services across different sectors.
• Experience working with individuals at risk of harm and their families.
• An understanding of safeguarding and risk management.
• The ability to build and maintain relationships with individuals and partner organisations.
• A commitment to equality, diversity, and inclusive practices.
• The ability to prioritise tasks, plan effectively, and make autonomous decisions.
• Proficiency in using IT systems and applications.
• Flexibility to work outside standard hours when required.
• A full driving licence.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of leading, managing and/or coordinating self-managed groups of volunteers, ideally in a not-for-profit setting.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a home-based role covering North and East London. If you're ready to make a meaningful impact as a Community Support Coordinator and work with a supportive team, we'd love to hear from you!

Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a regenerative, equitable and just future.

Key info:

• Based in London, UK

• Full-time (4.5 days at placement & one half day training weekly)

• £27,010 per annum salary 

• Programme dates: October 2025 - September 2026 (49 weeks)

About On Purpose:

On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.

Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.

Programme summary:

• Two 6 month placements:

Through work placements with leading purpose-driven organisations, you'll gain hands-on experience tackling pressing social and environmental issues. Some of our current partners include Better Society Capital, Save the Children, BAFTA and Sustainable Ventures.

• Expert-led learning:

Our intensive Learning & Development programme involves weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change. 

• 1-2-1 mentoring & coaching:

Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.

• Join a supportive, impactful community:

You’ll be part of a tight-knit cohort of 20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.

Benefits:

• Earn while you learn: On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs, all the while offering extensive learning and development.

• Develop your ability to make an impact: Equip yourself with the skills and insights needed to drive meaningful change. You’ll join nearly 1000 purpose-driven alumni who are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.

• Unlock purpose-driven career opportunities: Our Associates have moved into a whole range of sustainability jobs and social impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation. 

• Standard UK holiday allowance

• A 3-day residential (all expenses paid)

Who we’re looking for:

This programme is ideal for:

• Individuals seeking a career change into the environment and social impact sector.

• Individuals already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal. 

Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:

• A minimum of three years full-time professional experience

• The right to work in the UK for the full duration of the programme

• Fluency in English 

• Office environment experience 

• Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.

• Excitement and commitment towards building a career that helps transform our economy from profit to purpose.

Diversity and Inclusion:

We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.

How to apply:

• Read our Associate Programme brochure for more information.

• Register your interest via our website to receive a link to your online application form.

• Closing date for applications: Monday 19 May, 9:00 am (BST).

• Interviews will be held in mid-late June.

Head of Fundraising
The Girls' Network
6-month FTC
22.5 hours - 37.5 hours per week
Supports flexible working and will consider full and part time applications
Fully remote role
£42,000-£51,450 FTE
Start: ASAP

The Girls Network's believe that no girls should be limited by their gender, background and ethnicity, and should be supported to know their self-worth, follow their ambitions and thrive. The charity's aim is to empower girls from the least advantaged communities by connecting them with a mentor and a network of professional women role models. They partner with schools and offer mentoring and workshops for young women.

The Head of Fundraising will lead The Girls' Network income generation strategy to ensure they can continue empowering young women from the least advantaged backgrounds. This role will drive the development and stewardship of high-value partnerships, oversee strategic growth in fundraising, and contribute to the charity's long-term sustainability.

It would be brilliant to have someone join the charity who has experience working in a smaller organisation, who is prepared to get stuck into all tasks required to help steer and drive the ship, focusing on, and developing the gaps across fundraising, and ensure the team are well supported. There are two direct reports for this role, and ensuring they are supported is a heavy aspect of this six-month contract.

Responsibilities:

• Develop and implement a fundraising strategy to define and meet annual income targets from various sources, identifying opportunities for growth
• Identify, steward and secure high value relationships with corporate partners, Trusts & Foundations and major donors to achieve and exceed own targets
• Develop and submit funding bids for high value Trusts & Foundations in support of operational plans and agreed budgets
• Identify and steward major donors to meet future targets
• Provide strategic leadership and direction to Fundraising, ensuring the strategy aligns with wider goals, delivering high-impact fundraising campaigns and driving long term sustainability.
• Take an active role in the Senior Leadership Team to ensure efficient management of the charity, developing annual operational plans and budgets, monitoring performance and risk against quarterly targets and attending quarterly Board meetings.
• Work closely with the Head of Programmes to identify and assess new partnership opportunities to develop the strategy and success of the charity.
• Work closely with Head of Finance & Operations on data migration to enable effective fundraising and ensure a high-quality supporter experience.
• Report quarterly to the CEO and Board of Trustees on Key Performance Indicators and Key Risk Indicators, including progress against income targets and value of pipeline, working with the Head of Finance and Operations to align management information
• Ensure the Fundraising team are well supported to perform their roles, meeting virtually and in person on regular basis, conducting one-to-ones, annual appraisals and personal development plans to support learning.
• Lead and support the Fundraising Manager and Partnerships Manager to achieve their targets from corporate partners and Trusts & Foundations, tracking performance through quarterly reports, including pipeline values
• Work closely with Communications Manager to ensure fundraising opportunities and campaigns are coordinated in a timely fashion to the correct audiences.
• Handle administrative duties such as recruitment, training, performance management seeking support from HR as required
• Ensure direct reports are engaged and motivated and working to a high standard

You will bring:

• Significant experience in senior fundraising and within the not-for-profit sector
• Broad experience in developing effective fundraising and communications strategies to meet organisational goals, leading teams to achieve success
• Excellent written skills with the ability to produce a concise, compelling and creative case for support
• Financial analysis skills to track and report on quarterly income performance
• Demonstrable experience of developing compelling funding propositions to secure high value partnerships with corporates and Trusts & Foundations
• An aptitude for working with high degree of autonomy, managing multiple priorities and within the resource limitations of a small organisation
• Line management experience in a fundraising capacity

This is a wonderful opportunity, working remotely, yet in a small organisation, where there really is a feel for all employees being one big team who are energetic and passionate about the cause, and who are values focused.

Please send your CV as soon as possible to learn more about this role.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

SMK runs programmes for individuals and groups, offering support, advice, and a place to share knowledge on the key areas of effective campaigning. From strategy, tactics, and targets to evaluating successful campaigns, we equip campaigners with the tools and confidence to drive high-impact change.

As Head of Programmes, you will be responsible for developing and overseeing the quality, delivery and impact of all our capacity-building programmes. You will be key in managing our stakeholder relationships, including our pool of Associates, grant funders and consultancy clients. You will be responsible for stewarding and developing our existing training offer securing an annual trading income of up to £140k and a grant income of £300k (60% of which is already secured for 25/26 with more in the pipeline).

You will need commercial nous, grant fundraising expertise, the ability to develop and manage programmes, and the confidence to influence and support clients and donors. Using your knowledge of change and strategy, you will develop creative and agile programmes and ensure they are continuously being improved in a fast-changing field. You will be intellectually curious and follow campaign trends supporting campaigners to thrive and get results.

We have some excellent benefits including 25 days annual leave and an additional Christmas closure as part of our commitment to work/ life balance.

The post holder will lead Refugee Support Devon (RSD) in achieving its mission and strategic goals. This person will act as RSD’s primary ambassador, advocate, and spokesperson, fostering strong relationships with stakeholders, funders, and the wider community. They will provide strategic leadership, operational management and financial oversight of RSD, working closely with staff and the Trustee Board to manage and progress the organisation.

Corporate Partnerships and Philanthropy Lead

Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!

The Corporate Partnerships and Philanthropy Lead is responsible for overseeing income generation from corporate partners and growing high-value support from major donors to fund the vital work of Midlands Air Ambulance Charity.

This newly created role will develop and implement strategies and plans across two areas:

• Oversee a team focused on building and maintaining corporate partnerships with businesses across our six-county operating region, covering Gloucestershire, Herefordshire, Shropshire, Staffordshire, West Midlands, and Worcestershire.
• Engage major donors and secure transformative gifts both on an individual basis as well as part of a bespoke programme.  

The Corporate Partnerships and Philanthropy Lead will be responsible for ensuring effective prospecting and exceptional supporter stewardship, maximising income generation in the short, medium and long term.

The role presents an exciting opportunity for an experienced high-value fundraiser to work in close collaboration with our CEO and senior leadership team, and Chair and wider board of Trustees, to develop these two key income streams.

The post holder will be creative, an outstanding communicator, and a natural networker, skilled in unlocking new opportunities and securing transformational five and six-figure gifts.

#CorporatePartnerships #Fundraising #MajorDonor #Fundraising_Strategy #Philanthropy #Corporate_Partnerships_Lead

Deputy Head of Service for Performance and Quality

We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation? 

Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance? 

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

Position: 6045 Deputy Head of Service for Performance and Quality

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm 

Contract: Permanent

Salary: £46,702.25 per annum 

Allowance: London weighting

Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

As a Deputy Head of Service for Performance and Quality, you will:

• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service

• Produce management information, impact analysis, service modelling and customer-focused performance tools

• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement

• Be a key member of a multi-disciplinary network of experts within the London Management Team

• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)

Regular tasks will include:

• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements

• Developing and iterating analytical pipelines to deliver high quality insight on service performance

• Meeting with front-line teams to explore service delivery and performance data

• Delivering insights and actions to stakeholders regarding service effectiveness

• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI

• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function

About You

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques

• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau

• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your birthday and options to buy or sell annual leave

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, gym, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Access to EDI networks and colleague cafes

• Cycle to work scheme and season ticket loans

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.