Operation Manager Jobs in Halifax

We have an exciting opportunity for an Operations Manager leading our Children & Young People service to join our Homicide Service Operations Management Team; you will be home based but extensive travel in the UK and Wales will be required.

Do you want the unique opportunity to work in a fast-paced service delivering exceptional, individual support to families and children and young people (CYP) bereaved by and eyewitness to homicide?

Do you have substantial experience of developing and managing children and young peoples' services? Do you have extensive previous knowledge and understanding of the impact of trauma, and bereavement on children and young people?

If yes, then we would love to hear from you!

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The Homicide Service provide exceptional support to people affected by murder and manslaughter. We work closely with Major Crime Teams within police forces across England and Wales. The Homicide Service CYP team integrates fluidly with the Homicide Service Family and Peer Support teams to provide cohesive and effective advocacy and support service to eligible service users across England and Wales. We also support families of British Nationals murdered abroad and so work closely with the Foreign, Commonwealth and Development Office who refer into the Homicide Service.

You will lead a team of Team Leaders and CYP Caseworkers who deliver support in schools, community settings and homes. We offer a range of interventions to CYP including one to one support (digitally and in person); Peer Support and outreach within the community.

This role will develop the CYP service, constantly striving for the best outcomes for children and young people and so you will be driven to make a difference every day. You will demonstrate resilience and adaptability; understand the importance of professional boundaries; possess the excellent organisational skills required to manage a diverse workload with often competing priorities. An ability to work as part of a team, as well as managing your own diary/work priorities is a must.

As an Operations Manager you will need:

• Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• Experience of leadership and management and implementation of change management processes.
• Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
• Extensive working experience of the impact of trauma and bereavement and the importance of trauma informed practice, especially when supporting children and young people
• Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
• Undergraduate degree or relevant professional qualification such as ILM level 5 or above or extensive experience in a supervisory role with budget management and target driven

Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The Operations Manager will work closely with the Managing Director to ensure the charity operates effectively. The Operations Manager will lead on the development of policies and procedures to ensure regulatory compliance, and robust management processes.

The Operations Manager will add to the staff team by bringing a skillset that is grounded in administration processes, excellent IT competence, and a numerate, systemising and detail-orientated mindset.

Eden Brown Charities is delighted to be partnering with the wonderful Day One Trauma to recruit a Finance and Operations Manager to join their growing and ambitious team.

"Every 20 minutes, someone with life-changing injuries is admitted to a UK Major Trauma Centre. Our vision is to ensure that no one is left to cope with catastrophic injury on their own." Day One ensure that they help anyone affected by major physical trauma rebuild their life by providing practical, financial and emotional support, advice and help on the road to recovery. Day One is the only national charity dedicated to supporting anyone affected by catastrophic injury.

The role

As Finance and Operations Manager, you will be joining a Charity with ambitious growth plans in a brand-new role at an exciting time. You will be working closely with the Director of Finance and Resources to oversee the day to day running of both the finance and operational functions.

You will take ownership of the routine finance function as well as having oversight of all aspects of the accounting processes, including the preparation and analysis of monthly management accounts and annual statutory accounts. You will work with the Senior Leadership Team and Extended Leadership Team to develop and monitor the annual budget. You will manage cashflow and work alongside the Finance Assistant to ensure invoicing and cash collection is completed in a timely manner.

You will also act as the Office Manager and ensure that you are maintaining and managing office systems, equipment and supplies to support efficient and effective operations.

About You

It is essential that you have at least 3 years' experience in a senior role of a broad range of financial management and reporting including the production of management accounts, statutory annual accounts, maintenance of financial records and financial analysis. You must also have had experience of budget management, analysis and managing restricted and unrestricted funds. It is desirable that you have had experience of working in the Charity sector and be a Qualified or part qualified accountant or with experience within the financial sector.

This role is a hybrid role and will be based in Leeds City Centre three days per week. Please note that the Charity will be interviewing on a rolling basis so please send an application as soon as you can. This truly is a wonderful role with an incredible Charity and a real chance to have a positive impact on people and their families who have suffered from a traumatic injury. Please call Laura Iliff for more information on 07442607841.

Please also be aware that we will be using anonymous recruitment methods when submitting a shortlist for this role.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Retail Operations Manager - Manchester/Liverpool

Salary£49,259 per annum

LocationWarrington

Weekly Hours37.5

The Vacancy

Job Title: Retail Operations Manager - Manchester/Liverpool

Location: Warrington

Salary: £49,259 per annum

Weekly Hours: 37.5

Reference: YMC1080185

Are you a dynamic and results-driven retail leader with a passion for making a difference? Do you have the skills and experience to drive success across multiple stores while fostering community engagement? If so, we have an exciting opportunity for you to join our team as a Retail Operations Manager.

About Us

At YMCA, our retail stores play a crucial role in supporting our charity’s mission to empower young people and communities. Our network of stores generates vital income to fund our life-changing services, and we’re looking for a motivated and experienced Retail Operations Manager to lead a group of stores, drive performance, and ensure each location maximizes its potential.

The Role

As a Retail Operations Manager, you will be responsible for leading, developing, and supporting Store Managers, Senior Store Managers, and other team members across a designated geographical area. Your focus will be on achieving and exceeding income targets, driving operational efficiency, and ensuring our stores deliver an exceptional customer and community experience.

This is a field-based role, requiring regular travel across your area to support and develop your team, ensuring each store thrives both commercially and as a hub for community engagement.

Key Responsibilities

• Drive Income & Profitability: Analyse store performance, identify growth opportunities, and implement strategies to increase sales and control costs.
• Lead & Develop Teams: Recruit, train, and mentor high-performing teams, ensuring they are motivated, skilled, and aligned with YMCA’s values and objectives.
• Community Engagement: Build strong relationships with local communities, businesses, and charities to enhance donations, volunteering, and brand awareness.
• Operational Excellence: Oversee day-to-day retail operations, ensuring compliance with company policies, legal requirements, and health & safety standards.
• Stock Management & Logistics: Ensure efficient stock processing and logistics operations, working with internal teams to maximize donations and sales.
• Customer Experience: Continuously improve store standards and service levels, ensuring a welcoming and engaging shopping environment.
• Brand & Safeguarding: Promote YMCA’s mission and values across all stores, while ensuring safeguarding policies and procedures are followed.

What We’re Looking For

To be successful in this role, you should have:

• Retail Leadership Experience: Proven experience in a multi-site retail management role, ideally within charity or high-street retail.
• Strong Commercial Acumen: Ability to analyse financial reports, drive sales growth, and manage budgets effectively.
• People Management Skills: Experience in recruiting, developing, and leading diverse teams.
• Community Focus: Passion for building relationships and engaging with local communities to support YMCA’s mission.
• Operational Expertise: Knowledge of stock management, logistics, compliance, and security within a retail environment.
• Problem-Solving Ability: A proactive and strategic thinker, able to identify challenges and implement solutions effectively.
• Flexibility & Mobility: Willingness to travel regularly within the designated area.

Why Join Us?

At YMCA, we offer more than just a job – we offer a career with purpose. As a key member of our retail leadership team, you’ll have the opportunity to make a tangible impact on communities while developing your skills and advancing your career. We provide:

• Competitive salary of £49,259 per annum
• Generous holiday allowance and pension scheme
• Professional development and training opportunities
• A supportive and values-driven work environment
• The chance to be part of a leading charity making a real difference

How to Apply

If you’re ready to take the next step in your retail career and make a real impact, we’d love to hear from you! Apply today and become part of our mission to create positive change in communities across the UK.

YMCA is an equal opportunities employer, and we welcome applications from all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Join us and be part of something bigger – a retail career with purpose!

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Reporting to the Executive Director and serving as a member of the Executive Leadership Team, the Director of Operations will form a key part of a high-performing team working at the timely intersection of health and the environment. Working predominantly virtually - with occasional visits to our office in Brussels, Belgium - s/he will ensure core services are provided in an effective and efficient manner to support the strategic aims and operational activities of this high-profile and well-respected international membership organisation. We operate a four-day work week, where every Friday is an additional paid day off without the need for extra hours, resulting in 32 (efficient) hours of work instead of 38 hours.

Location:Remote in Berkshire, Oxfordshire, Buckinghamshire, Hertfordshire

Hours of work: Full time, 35 hours a week

Number of positions: 1

We have an exciting opportunity for a Case Managers to join our team in the following region.

• Berkshire, Oxfordshire, Buckinghamshire, Hertfordshire

Applicants will need to confirm that they are situated in one of the above regions on application

About the Role

A Help for Heroes Case Manager/Support Worker acts as a critical link between the veterans and the services they require, aiming to improve their overall well-being and quality of life by assisting them in accessing the services and resources they need.

Conducting initial assessments to understand the specific needs and challenges of each veteran. Developing a personalised support plan tailored to the veteran's unique circumstances and goals. Continuously assessing the veteran's progress and adjusting the support plan as needed.

You will liaise on behalf of veterans to ensure they receive the benefits and entitlements they are eligible for. Offering information to veterans about available resources and how to navigate the support system available to them effectively. Empowering veterans to become self-sufficient and independent by helping them build skills and access opportunities. Providing visible support in the community and conducting home visits. Building and establishing links within communities.

The client group for this role are veterans and families, including those who may be elderly, ill, or disabled. Given the potential needs of the client group and those certain requirements of the role fall within regulated activities, such as advising or guiding vulnerable adults, this position is subject to an enhanced DBS check or country equivalent checks.

Anyone connected with Help for Heroes may be at risk and/or vulnerable/temporarily vulnerable, either by statutory definition or through circumstance. Help for Heroes is committed to safeguarding and ensuring the welfare of vulnerable adults, children, and young people and expects all employees and volunteers to share this commitment.

About the Role

As a passionate professional in the identification, development and management of a wide range of relationships in support of our programme partnership, you will ensure the Career Ready programme in Glasgow and West areas (currently Inverclyde, West Dunbartonshire, Renfrewshire and South Lanarkshire) continues to thrive, which includes securing charitable donations from supporting partners. Your responsibilities for the area, will be as a team of two, alongside our other Regional Manager for Glasgow and West areas given this is our largest area in Scotland.

This role requires experience of partnership and account management and the scale and ambition of our social mobility work means you will need to be well organised, confident and able to positively influence a wide range of people including headteachers, teachers, CEOs and HRDs.

You will identify and approach opportunities that are well researched and pursue with unswerving perseverance. It’s also a great chance to develop personally.

Regional Managers are responsible for leading our work which involves growing, developing and maintaining the employer and education partnerships that deliver the Career Ready programme. This includes the Local Advisory Board, local authorities (key stakeholders), schools (we have a member of staff in each school who coordinates), the Developing the Young Workforce Regional Group, and the many employer organisations and their people who volunteer as mentors, provide paid internships and deliver masterclasses.

By assimilating what, why, when and the how of our work, you will be able to:

1. Lead, grow and develop our Career Ready partnership in Glasgow and the West, optimising the programme experience for all stakeholders and securing the engagement of employer support for the programme of approximately 300+ students each year who will participate in the 18-month long Career Ready programme annually.
2. Support programme delivery, stakeholder engagement and business development by working closely with the Career Ready Glasgow & West Local Advisory Board, the other Career Ready Glasgow & West Regional Manager, the Head of Programme & Operations, Partnerships Manager and the Career Ready Regional Manager Scotland team all who are focused on quality, impact and sustainability underpinned by attention to detail via efficient and effective processes. You will be supported by and work with the Career Ready Scotland Operations Team to maintain thorough data and management information for the area.

Find out more

You can find out more about the role, and working at Career Ready, in our candidate pack.

• £34,000 – £37,500 DOE
• A working from home allowance of £300 pa is provided
• Annual leave: 25 days holiday plus bank/public holidays plus 2 additional days in the summer. In addition, Career Ready is closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% of salary contribution to a private pension subject to an employee contribution of 3%
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Interest-free season ticket or bicycle purchase loans
• Business expenses including mileage allowance for car usage

How to apply

Please visit our website for full details of how to apply.

Timetable

• Closing date: 10 March 2025 (early applications are encouraged)
• Shortlisted candidates will be contacted for an initial screening conversation prior to interview
• Interviews will take place from w/c 17 March

About Planet Patrol:

Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.

We are now at a pivotal moment of growth and evolution. This means you must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers. This is a great opportunity to really shape the organisation and our impact. Whilst this role is fixed term, we hope to secure enough funding to make the role permanent. 

Partnership Manager

Role details: Remote with travel expected at least once per week.

Salary: £35,000 FTE

Hours per week: 30 hours (4 days per week)

Terms: One year fixed term contract with the potential to become permanent based on funding.

Overview:

Join Planet Patrol as our Partnership Manager, responsible for cultivating key relationships, driving business development, and securing funding through innovative partnership strategies.

Planet Patrol is seeking a Partnership Manager who is great at growing existing relationships and spotting new opportunities too! You’ll manage and develop our key partnerships with some big brands. Critically, you’ll also be the first point of contact for new partner enquiries. Whilst the majority of your time will be spent working with brands, you’ll need to lead on a handful of grant applications too. This means that you’ll have a varied and fast paced role that has huge potential for growth. You won’t be put off by a funding target, in fact you thrive in the sales environment and love the adrenaline high when you secure funding. We need someone that is persuasive, resilient and most importantly passionate about what we do. If this sounds like you, get in touch!
 

Key responsibilities:

● Relationship Management: Cultivate and sustain strong relationships with current partners and identify potential new ones to achieve mutual goals.

● Account Management: Oversee the smooth operation of each partnership by developing strategic plans, addressing challenges, and ensuring continued alignment.

● Business Development: Proactively identify opportunities for expanding existing partnerships and forging new ones. Attend in-person meetings, key Planet Patrol events and networking events to strengthen our market presence.

● Performance Management: Track and evaluate partnership outcomes, using insights to make data-driven adjustments that optimise success. Experience in content creation and editing tools is desirable.

● Enquiry Management: Serve as the first point of contact for all partner-related enquiries, streamlining communications for maximum efficiency and impact.

● New Business: Research, negotiate, and finalise new partnership agreements and grant funding applications. Identify and collaborate on drafting persuasive and impactful funding proposals.

Role requirements:

● A minimum 2 years managing partnerships and delivering strategic outcomes in a fast-paced, start-up environment.

● Experience in grant funding and crafting compelling funding proposals is highly desirable.

● A demonstrated ability in securing and managing partnerships valued at approximately £100,000.

● A natural networker, you’ll be great at building relationships.

● Passionate about the environment and the importance of data.

● Experience in account management and stakeholder engagement.

● A commitment to diversity, equality and inclusion.

● Be able to communicate effectively with partners and other departments.

● Be able to identify problems and come up with solutions.

● Legal right to work in the UK without visa sponsorship.

What We Offer:

Planet Patrol values collaboration, innovation, and a healthy work-life balance. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.

Please submit your CV and covering letter, highlighting your suitability for the role, via Charity Jobs. Applications close midnight Sunday 16 March. First stage interviews will be held on Thursday 20 March.

We are seeking a skilled and proactive Director. It’s not often such an opportunity arises: one that combines operational management of a dynamic local charity and social enterprise, with a pathway to taking on visionary leadership, driving further growth and innovation.

 As our Director of Operations you will be responsible for the operational excellence of our corporate functions, services and trading activities, helping to ensure our effectiveness, efficiency, strong financial performance and real impact.

You will bring a passion for making a difference, proven track record in operational management, preferably in a similar organisation, with a creative, problem-solving mindset and lots of skills and enthusiasm.

About The Murray Parish Trust

Children with a serious illness are three times more likely to struggle with their mental health. Their childhoods are overshadowed by coming to terms with diagnosis, hospital stays, treatment, feeling different from friends or managing how their illness affects daily life. Many of them struggle with severe anxiety and depression, experiencing isolation and trauma during their journey. These children are at much higher risk of long-term mental health difficulties that are more complex and difficult to treat, on top of living with often complex medical needs.

Actors Jim Murray and Sarah Parish’s first daughter, Ella-Jayne, was born with Rubinstein-Taybi Syndrome in 2009 and spent half her short life in paediatric intensive care, Southampton Children’s Hospital. Ella-Jayne died, at home, just eight months old. After they recovered from the immediate horror, Jim and Sarah felt an overwhelming drive to help other children and families and founded The Murray Parish Trust in 2014. They were awarded MBE’s in the King’s New Years Honours 2025 for services to seriously ill children and their families.

Our charity delivers projects that support the mental health of seriously ill children and their families. We improve access to specialist, imaginative and empowering support, at the earliest possible moment, to prevent long-term mental health difficulties. We do this by delivering a vast range of projects in children’s hospitals, hospices and other health or community settings across the UK. These include drama, dance, art, nature and music therapy; bereavement and mortuary suites, distraction equipment that reduces anxiety, sanctuary and quiet rooms; sibling support; counselling and therapy rooms; and psychological support for children/family members.

The role - Head of Public Fundraising and Operations

This is an exciting new chapter for The Murray Parish Trust. Our new Head of Public Fundraising and Operations will work closely with the Board of Trustees and our Head of Philanthropy and Projects to scale our impact and expand reach nationwide. They will play a pivotal role in leading operations and shaping the charity’s future, as well as leading on growing income from community, corporate, individual fundraising, which have been identified as strategic fundraising priorities.

We anticipate time will be split roughly equally between leading public fundraising and operational management. There is some freelance support with marketing, corporate and community fundraising, and volunteer coordination, plus trustee support with events; there is scope to expand the team as income grows. This role will support their work as well as personally deliver public fundraising activity, taking sole responsibility for individual giving and legacies.

This is a job of variety, innovation and opportunity. We are looking for an experienced fundraiser, perhaps an aspiring charity CEO, who is looking to develop skills and knowledge in charity management and strategy. This is a job for someone who is ambitious, collaborative, proactive and who has a genuine passion for championing the mental health of seriously ill children and their families.

Key responsibilities

Fundraising: Work alongside with the Head of Philanthropy and Projects to implement the fundraising strategy, including:

• Delivery of the specific fundraising activity delegated to this role to grow income year on year (individuals, community, corporate, legacies, events), supported by the work of freelancers.
• Strategic oversight of all public fundraising including monitoring, evaluating and reporting to the Board.
• Ensure excellence in donor stewardship that helps retain, grow and diversify support from existing donors.
• Maintain a proactive focus on donor acquisition, across the UK, prioritising areas where we have projects.
• Effectively utilise the CRM to proactively and accurately capture donor information and consents.
• Strong focus on return on investment to ensure efficiency in working nationwide, carefully prioritising activity.

Charity management and operations

• Help to shape organisational strategy, using data insight to drive decision making.
• Data management lead; incl. CRM management, data protection, embedding a culture of data collection.
• Lead on setting and managing annual income and expenditure budgets.
• Ensure compliance with the latest regulatory requirements and sector best practice.
• Coordinate and manage policy, procedure, risk management and wider charity administration.
• Provide support for financial management; incl. outsourced book keeping/monthly management accounts; working with accountants to ensure timely production of the Annual Report and Financial Statements
• Work closely with Board members with specific lead responsibility, incl. with the Treasurer in the production of cashflow and other financial reports.
• Supported by the volunteer coordinator (freelance), manage and develop a network of volunteers and ambassadors (e.g. talks, photo calls, events, collection tins, admin, research).
• Act as Secretary to the Board; including statutory filing, coordinating quarterly meetings and taking minutes, compiling/circulating Board papers, diarising other meetings and communication as needed.
• Represent the charity externally with diverse stakeholders.
• Responsible for the effective management and leadership of the public fundraising and operations team.

The role is multi-faceted and fast paced and we’re looking for someone with extensive project manager experience, an interest in and knowledge of social care policy and advocacy,  and the ability to juggle priorities. The role is home based and the job holder is required to represent the Charity at external meetings as required. You need to live within easy reach of London to avoid incurring large travel costs, and ideally have experience of working in adult social care in the UK. This is a varied role which will bring with it opportunities for you to continue to develop your skills, increase your knowledge and network and to work with a passionate and committed small team in a charity which has a focus of supporting care workers. The role is home based and there will be some travel to London for meetings.

IMPORTANT: Please read the Job Descripton and Person Spec carefully before applying. We are not looking for Project Manager experience in the tech or I.T. fields.

• You'll be managing our innovative flagship project, liaising with funders and working with care workers and stakeholders on this high visibility exciting work which has a focus on advocacy and policy.
• As line manager to one direct report, you'd provide supervisory and other support to your team member.
• You would author think and opinion pieces, write press releases and produce articles relating to our projects and advocacy work
• You would represent the CEO and the Charity at external meetings as required
• You'd be responsible for managing spend against budgets, processing payroll and other expenditure using our banking system 
• You'd look for funding from trusts and foundations to help us continue our work and would work collaboratively with your colleagues

What's in it for you?

· Home working most of the time apart from when travelling to meetings and events

· 25 days annual leave

· Working from home allowance

· Mental Health and Wellbeing Employee Assistance Programme

· Flexible working patterns available

· Friendly, supportive and inclusive team culture

Please read the job description/person spec before applying. 

About the role

A fantastic opportunity has arisen for a full time, permanent Regional Casework Coordinator to join the Scottish Regional Office team at SSAFA, the Armed Forces charity. Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the regional office.

You will be responsible for providing specialist administrative support, working closely with SSAFA branch volunteers in order to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.  This will include supporting the volunteer network including our highly trained caseworkers, particularly with completion of cases.

To help you establish yourself in this new post you will receive excellent training and induction to the Scottish Regional Office. You will work closely with the Regional Casework Managers and Regional Operations Manager.

The post is home-based, but to be eligible for this role you are required to live in Scotland.  You may have to travel occasionally around Scotland or elsewhere in the UK; expenses will be paid. You must have a fast, stable broadband connection in your proposed workspace. 

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the seventeen SSAFA branches across Scotland, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes two Regional Casework Managers and a Regional Operations Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Protection of Vulnerable Groups (PVG) scheme to ensure we, as an employer, safeguard those we serve.

Further information about the role

Download the full job description here.

Click here to view the benefits SSAFA has to offer.

If you have any queries or would like to speak to someone about this role, please contact Lottie Bethell , Regional Casework Manager to arrange an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: 02 March 2025

Interviews: 10 March 2025 via MS Teams

Location: Remote working in the UK, with occasional travel to London

Responsible to: Director of Fundraising

Contract: Full-time/Permanent, 37 hours per week

Salary: £31,875 per annum rising to £34,500 per annum after a year of service

Advert closing date: Friday 28 February 2025 at 5PM

Interviews: We will be interviewing on a rolling basis, please apply as soon as possible

We’re looking for an individual with experience working with high-value supporters andstrong relationship-building skills to become our new Philanthropy Manager.  If you’re looking for a new challenge and perhaps want to take skills from other forms of fundraising and bring this into the role, do join us to help establish a strong philanthropy fundraising operation within Speakers for Schools.

As the UK’s leading social mobility charity, we’re on a mission to help state-educated students nationwide to reach their potential by providing work experience placements and inspirational talks. 

If you’re an enthusiastic, self-motivated, team-player with experience of fundraising, ideally from major donors, then this is the role for you.  You’d join the team at a time of progression, with a new, focussed plan for the organisation targeting growth in our work experience and inspirational school talks. For this to be successful, we need to grow and diversify our income, particularly from grants and gifts.

Your role as Philanthropy Manager will be to help identify, cultivate, ask and steward philanthropists, working with the Director of Fundraising, Fundraising team, colleagues and volunteers to ensure they are solicited to the highest possible standards.   The team will support you and there’ll be training on offer to help you succeed.

If you are an expert communicator and relationship-builder, you could join an ambitious, collaborative team, passionate about raising funds to increase the richness of state education and level the playing field for children across the UK.

About You:

• Be able to develop strong relationships with individuals, identifying opportunities for growth and innovative engagement.

• Have the ability to raise income from HNWI, manage a philanthropy portfolio of established and new donors, achieve targets as part of a fundraising business plan.

• Have experience of compelling proposal and report writing for a fundraising audience.

Benefits offered at Speakers for Schools:

• 25 days annual leave plus bank holidays (with
• Morning of your birthday off
• Pension scheme
• EAP Scheme
• 3 voluntary days per year
• Enhanced maternity/paternity/adoption package
• Subsidised office furniture
• £500 a year training allowance
• Death in Service (4x Salary)

Diversity at our core

Speakers for schools is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.

Speakers for Schools Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

The Application Process:

Please apply as soon as possible by submitting your application.

The deadline to submit your application is Friday 28 February 2025 at 5PM. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications

We will be interviewing on a rolling basis. Please apply as soon as possible.

Speakers for Schools is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.

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