Operation Manager Jobs in Greater London

The Youth Endowment Fund 

Assistant Director – Finance and Planning  

Reports to: Chief Operating Officer 

Salary: £75,000 - £79,000 

Location:  Central London or Hybrid*(see below) 

Contract: (2-year fixed term – potential to extend)

Closing date for applications: 9:00am Monday 3rd February 2025 

Interview dates: week commencing 10th February 2025 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We have c.£145m committed now to projects that are already underway and aim to commit and spend another c.£80m by 2029. It really matters that this money is spent effectively: every project we complete gives us more information on what works to prevent violence affecting young people. We’re looking for a new Assistant Director for Finance and Planning who will be accountable for the financial planning to ensure this money is spent well and implementing processes to ensure we get full value from the endowment. 

Key responsibilities 

Your job is to ensure that every pound of our funding is spent effectively. You are accountable for our financial planning and management, and effective commissioning of c.£30m-£40m of external projects annually. Your main responsibilities will be ensuring that: 

• We manage our finances excellently. 

• When other organisations do work with us, we procure and contract for it really well. 

• We fulfil our legal responsibilities. 

• We make decisions based on the right information. 

• We lead the organisation excellently. 

About you 

• You’re confident and competent at overseeing finance. You have had previous responsibility for financial management within an organisation. 

• You create simple processes and communicate them very well. You’re a structured thinker, able to develop proportionate and user-friendly processes across a range of domains. 

• You love data - and love making it seem simple. You can extract and analyse data and present this in a way that is easily understood. 

Are you passionate about building strong communities and making a positive impact? Do you have exceptional organisational and leadership skills? Join our team as a Community Hub Volunteer Manager and play a pivotal role in fostering a vibrant and connected local community.

We are a dynamic and forward-thinking care organisation committed to creating a hub where individuals can come together, share experiences, and contribute to a thriving community. Our Community Hub serves as a focal point for various activities, events, and initiatives aimed at enhancing the quality of life for local communities.

The East London & Essex Hub comprises of four Community Centres, located in Stamford Hill, Bethnal Green, Redbridge, and Southend. The Hub also incorporates Youth Services, the Dennis Centre Dementia Day Centre, and Meals on Wheels provisions. Located too within the Hub is the Vi Johns Rubens Care Home based in Gants Hill.

In 2026, Jewish Care’s 4th Campus will open in Redbridge, with a number of the Hub’s current services moving into one site. The role will be a key part of this process.

The Volunteer Manager is a multi-site role across the Hub’s three areas, overseeing recruitment, training, and assisting resource managers, supervisors & teams with the day-to-day management of volunteers. Working with the Community Hub Manager the Hub’s Operations Administrator, and the Manager of the Volunteering Department, the role ensures the Hub’s Centre Coordinators, teams, and services are well supported and operationally efficient.

The role works closely with Jewish Care’s Volunteering Department and one day a week will be spent with the team at Amelie House in Golders Green. 

The role is multi-site, and part time for 30 hours per week (Monday - Thursday). The salary for 30 hours per week is £26,065 per annum (£16.66 per hour).

What you will be doing:

In collaboration with the Hub teams and the Volunteering Department, identify required needs, opportunities & roles for volunteers.
Identify and create written role outlines to ensure that all volunteers are correctly matched with suitable opportunities.
Recruit volunteers through current and new networks, organise recruitment events locally, to promote opportunities at Jewish Care.
Oversee onboarding and enrolment of all new volunteers in the Hub.
In collaboration with the Volunteering Department, implement and manage a training schedule for all volunteers, including local induction and training for new volunteers.
Day-to-day operational support of volunteer management & engagement.
Maintain accurate volunteer records ensuring the volunteer database, Better Impact is always updated.
In collaboration with the Volunteering Department, provide relevant KPIs to ensure effectiveness and best practice.
In collaboration with other services support and lead special projects such as supported volunteering; employee volunteering; Mitzvah Day; fundraising initiatives; work experience; student placements.
Plan, organise and implement ‘Thank You’ events and recognition during  the annual Volunteering Week, and oversee and lead on the nomination process for the annual Jewish Care Volunteer Awards event.

What you will need:

Relevant experience in volunteer management, including recruitment, training, and coordination.
Exceptional interpersonal and communication skills to connect with a diverse range of volunteers and community members.
Strong organisational abilities and attention to detail to manage multiple tasks and projects simultaneously.
Empathy, patience, and a passion for community building.
Proficiency in using digital tools and platforms for communication and record keeping.

We’re looking for an enthusiastic and organised individual to join us in the essential role of Service Navigator. You will support as the first point of contact for clients, assessing their needs and helping them to access our services and external services.

LRMN is a thriving organisation and one of the most established refugee and migrants organisations providing services in London, but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived gender based abuse, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

You will be responsible for welcoming people to the office, answering our main phone line and responding to emails. You will triage requests for support, processing referrals into our services and signposting people to other services where we are unable help. You will also give basic advice and support where appropriate.

You will have experience of working directly with clients and of providing information. You will be empathetic and able to complex and difficult situations. You will also be resilient and, with support, be able to manage client expectations in a busy environment.

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

We work in a hybrid model. You would be expected to work at least two days per week from our office in Deptford.

For more information, please see our job pack. Please apply via CharityJob.

ABOUT US

The Teaching Awards Trust is a charity committed to raising the profile of the outstanding, life-changing work that takes place in education across the UK. We champion, celebrate and raise the morale of all those who work in education.  Our mission is currently carried out through two powerful campaigns; The Pearson National Teaching Awards and Thank a Teacher.

 

ABOUT THE JOB

This is an exciting, new role that has been created to deliver a series of regional events aimed at bringing together and celebrating educators across the UK.  We are looking for an outstanding, innovative and dynamic event manager to help us shape these regional events, and take full responsibility for all aspects of event content, and organisational delivery, overseeing the coordination of key tasks and ensuring smooth execution with support from the wider team.

The role holder will collaborate closely with CEO to expand the impact and visibility of The Teaching Awards Trust, ensuring these events serve as a platform to celebrate and elevate the work of educators nationwide.

• Work with events sponsors and strengthen stakeholder partnerships to support the delivery and promotion of the events to ensure wide attendance, and in particular the development of relationships with regional partners and TAT alumni
• Collaborate with the Marketing team to promote the events
• Manage relationships with the PR agency and media partners to ensure strong media coverage
• Responsible for producing detailed event project plans to include timelines, risk management, guest management, venues, suppliers, staffing and budgets

ABOUT YOU

• A track record of 5-10 years in the successful delivery of events, with experience within the education/charity sector advantageous
• Knowledge of event management and marketing including an advanced understanding of the logistics of what makes an event successful 
• Stakeholder and supplier management experience
• You will have excellent project management, negotiation, and problem-solving skills
• You will possess excellent interpersonal and be adept at building relationships with stakeholders
• You will possess excellent written and verbal communication skills, and the ability to convey ideas succinctly and persuasively
• You will also have a self-starter mentality with the proven ability to manage multiple projects and competing priorities simultaneously in a fast-paced working environment
• You are people driven and have a team player profile that engages and empathises with others

ABOUT OUR BENEFITS

 

• A salary of £40- £45,000 per annum
• You will be home based with some need for regional travel and team meetings
• Annual leave is 25 days excluding bank holidays
• Employer pension contributions of 6%
• Learning and Development package also available

ABOUT OUR APPLICATION PROCESS

The closing date for applications is midnight on 10th January 2025 but applications will be reviewed and longlisted as soon as they are received. 

To apply, please follow the website link provided, along with a CV and a covering letter including why are you applying for this role and also describing a specific event you have managed in the past,

Successful candidates will be contacted by phone or email by 13th January 2025 at the latest for an initial short phone conversation, followed by remote first interviews on 14/15th January 2025

Second round interviews will take place w/c 20th January 2025

The Teaching Awards Trust is an equal opportunities employer, and we welcome application from all suitably qualified persons. If you require any assistance or adjustments during the application process, please do not hesitate to reach out.

Regional Safeguarding Manager (South East)

The Methodist Church in Great Britain is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases.  We have an exciting opportunity to join our new safeguarding service and take forward this work supporting Methodist churches and work. The post holder will work alongside the Director for Safeguarding in some strategic duties, and will line manage a regional team of Safeguarding Officers who will carry specific responsibility for individual cases and risk assessments, training and advise to churches. The post predominantly covers the districts in the South East and will involve regular travel.
 

The successful candidate will hold a relevant professional qualification and extensive relevant experience and expertise in child and/or adult protection.

For more information about us visit the Safeguarding section of our website. 

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities. 

If you require reasonable adjustments to made at any stage of the recruitment process, please contact our HR Team. Contact details available on our website 

Click Apply to be redirected to our website to complete an application form. 

Closing Date: 20 January 2025

Interviews: 6 February 2025 at Methodist Church House, London

N.B We reserve the right to close this vacancy early should we receive sufficient applications. 

About us

The UCL Policy Lab brings together the most senior politicians and policy makers in the country, with leading academics, campaigners and those who have direct, lived experiences of issues on the front line.

The Lab is currently building a unique ecosystem to support those endeavouring to bring about social change, including those working in campaigns for environmental, social and economic justice. Together, the Lab and its partners aim to foster the skills, networks and ideas that social changemakers need to transform our politics and be influential in the highest levels of government.

About the role

This Project Manager will oversee the delivery of a series of key events and activities for this programme of work. The individual will help devise and coordinate a programme of high-level private workshops and events for changemakers - including think tank heads, senior campaigners, researchers and others - providing extensive service support to attendees. The successful candidate will also help changemakers to connect to a wide network of key stakeholders across the world of social change and at the very top levels of British politics.

The post-holder will work alongside an existing project manager and report directly to the Lab's Director. They will work closely with the Lab's Operations Manager and Head of Communication and Engagement, and be part of implementing the Lab's overall impact strategy.

The post holder must be able to work flexibility, independently and proactively and have a passion for the worlds of politics, policy making and social change.

About the process

Please note we will grade each application against the essential criteria, so please provide evidence of how you meet each of these in your cover letter.

Interviews are currently scheduled for the week commencing the 20th January.

About you

The post holder will report directly to the Lab's Director but work closely with the rest of the team. The following is an indicative list of duties:

1. Help design, develop and deliver engaging programmes of events, activities, and workshops for a wide range of social changemakers.
2. Draft briefs in advance of workshops for circulation at the event.
3. Build and maintain relationships with key stakeholders from British politics and further afield.
4. Contribute to the ongoing development of the Lab's approach to political engagement, including developing, testing and scaling new relationship building techniques and methodologies.
5. Support close collaborative working on joint projects with the This Day Foundation and with relevant stakeholders.
6. Track and report impact for internal purposes, marketing and various evaluation processes (e.g., writing a report at the end of the project).
7. Work with the UCL Policy Lab team to help deliver operational support for the activities of the project, including: contributing to shared infrastructure and tools; working with the Head of Communications and Engagement to deliver wider impact; working with the Team to co- ordinate delivering of world class policy events.
8. Manage PhD students or equivalent on short term placements who assist at events.
9. Follow and promote UCL policies, including Equality, Diversity and Inclusion (EDI), and maintain an awareness and observation of fire and health and safety regulations.

The above reflects the initial and longer-term requirements of the post, but are not exclusive and are subject to change following consultation.

In your application, please provide evidence for how you meet all of the essential criteria in the Person Specification.

Please also note, there is a two-stage selection process for this role.

What we offer

As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

• 41 Days of holiday (including 27 days annual leave, 8 bank holidays and 6 closure days)
• Hybrid Final Salary Pension Scheme
• Cycle to work scheme and season ticket loan
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion

We encourage applications from those who are underrepresented in the sector and at UCL including but, not exclusive, to non-graduates, disabled, D/deaf and neurodiverse people, LGBTQ+ people, people from Black, Asian and ethnic minority backgrounds, especially women.

If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact Phoebe at

For any queries about the role itself please contact Jake at

Are you looking for a role where you can be fundamental to change? Great Ormond Street Hospital Charity are hiring for a Grant Operations Officer to join our growing grants funding team.

Key Responsibilities

As a Grant Operations Officer, you’ll take on a varied role where you’ll be involved with:

• Supporting the logistical and secretariat process for the senior grant advisory and review panels. 
• Lead on the preparation of administrative aspects of all funding streams, including setting up funding rounds and applications on the Grant Management System (GMS; Grant Tracker).
• Supporting in the peer review process.
• Managing grant funding operational and administration processes. 

If you’re looking for an environment where you can lead on process improvement projects and work in a dynamic environment, then we want to hear from you. 

Skills, Knowledge and Expertise

• Previous experience within a grants funding position.
• Exceptional attention to detail. 
• Previous administration experience. 
• Project Management skills. 
• Strong interpersonal skills with the ability to establish good working relationships with stakeholders at all levels.

This role focuses on scientific and healthcare grants, so any experience working or studying within a scientific discipline is highly desirable. 

How to apply

Please click on the apply button, where you will be taken to our careers page.

Closing date: 27th January 2025

Hours: 35 hours per week

Location: office base in Central Croydon with service delivery across the Borough, flexibility for remote working with regular attendance in the office

Salary: £54-59k

30 days paid leave + Bank Holidays

Start date: 1st April

 About Croydon Drop In:

Following the departure of our Deputy Chief Executive Officer after 19 years of service, we are seeking to appoint a new Director of Finance and Business Operations to support CDI through the next stage of our journey. We have grown significantly in the last four years, and there has never been more need for our services than now. This senior role is crucial in supporting CDI to consolidate our position and strengthen our infrastructure, processes and governance.

Croydon Drop In (CDI) has been serving children and young people in the London Borough of Croydon since 1978. We are deeply embedded in and trusted by local communities. Each year, we work with over 5,000 children, young people and families, providing life-changing support, advice and guidance.

We are a proud member of Youth Access and operate a Youth Information, Advice and Counselling Service (YIACS), partnering closely with the NHS, Local Authority, Education Providers, the Police and other Voluntary and Community Sectors organisations.

About You:

We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will be passionate about children and young people and share our desire to see all children and young people thrive and overcome adversity.

To be successful in this role, you will be an experienced business operations professional, with significant financial management experience. You will be an effective leader who is able to expertly lead teams through change, taking a partnering approach.

You may already have held a Director position in your current organisation, or you may be ready for the next step in your career.

 Closing date for applications: Sunday 9th February

Interview date: Week commencing 17th February

Finance Manager Accounting                

Salary: £52,000 - £57,000 + Excellent Benefits

Location: Hybrid with travel to London as required

Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services? 

That’s nearly a third of all adults in the UK.

We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. 

We are continuing our work following our latest round of funding, and as a result we are now seeking a Finance Manager to ensure our financial operations are as impactful and efficient as our mission.

As our Finance Manager you will play a pivotal role in ensuring accurate financial accounting, effective treasury management, and streamlined processes that empower our teams. Specialising in Accounting, you’ll manage the integrity of our general ledger, oversee accounts payable/receivable functions, and design efficient processes to support financial transparency and operational excellence.

This role is ideal for a detail-oriented professional with a passion for technical accounting and the opportunity to make a positive impact through finance.

Key Responsibilities

• Lead audit processes, ensuring compliance with regulatory standards and maintaining robust financial controls.

• Oversee the integrity of the general ledger, including monthly close processes, reconciliations, and managing accruals.

• Optimise financial workflows for accounts payable (AP), accounts receivable (AR), and general ledger processes, simplifying tasks for non-finance teams.

• Supervise AP and AR functions, mentoring junior finance staff and ensuring accuracy and efficiency.

• Manage technical accounting responsibilities, including compliance with UK accounting standards (e.g., FRS102 or IFRS).

• Handle treasury management activities, optimising cash reserves and ensuring alignment with financial forecasts.

• Ensure accurate payroll and salary journal processing, collaborating with HR to resolve discrepancies.

• Produce insightful management accounts and comprehensive funder reporting, supporting budget holders and organisational transparency.

• Maintain precise financial records, contributing to strategic planning and data integrity.

• Collaborate with stakeholders across the organisation, acting as a trusted advisor on financial processes and decisions.

Essential experience:

• Qualified Accountant (ACA, ACCA, CIMA) with strong technical accounting expertise.

• Proven experience in financial management, audit, and compliance.

• Proficiency in optimising AP/AR and ledger workflows.

• Strong analytical skills with a meticulous approach to detail and accuracy.

• Excellent interpersonal and communication abilities, with experience working collaboratively with non-finance stakeholders.

• Ability to work independently in a small, agile organisation

Desirable experience:

• Experience working in a small business, not-for-profit, charity, NGO, public sector, or finance organisation. 

Personal Characteristics

• Thrives in a dynamic, resource-constrained environment, effectively juggling varied tasks and responsibilities.

• Takes initiative to optimise processes and improve outcomes, demonstrating a solutions-focused mind-set.

• Builds strong relationships across departments, promoting teamwork and shared goals.

• Exceptional ability to explain complex financial concepts in an understandable manner for non-finance colleagues.

• Dedicated to the values and mission of the not-for-profit sector, with a genuine desire to create positive impact

Who are Fair4All Finance?

We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. 

Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector. 

Our Benefits include:

Financial Security:

• Pension (2:1), group life assurance, critical illness, and income protection, family leave

Wellbeing:

• 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Personal & Professional Development:

• Individual discretionary Training budget

• Book Club – mission aligned, up to 4 per year

Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.

We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.

To apply, submit your application by close of business Friday, 17th January. Interviews will be held throughout January. We reserve the right to close the role before the end date, should we reach an appropriate number of applicants. 

Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Manager- Data & Supporter Services  in order to oversee and deliver the efficient collection, analysis, and management of supporter data to inform decision-making, utilising data insights to identify trends, measure campaign effectiveness and maximise supporter engagement.

As a Senior Manager – Data & Supporter Services you will also lead the Supporter Services team to optimise operations, ensuring excellence in customer service and supporter experience

As a Senior Manager – Data & Supporter Services you will:

• Data Management: Oversee processes for importing and managing supporter data within Raiser’s Edge, ensuring data integrity and insight-driven decision-making.
• Operational Leadership: Lead Supporter Services operations, managing credit card payments, donor inquiries, and bespoke supporter requests.
• Reporting & Insights: Create detailed reports and data selections to support fundraising and marketing campaigns, including donor analysis, event registration, and sponsorship tracking.
• Gift Aid Management: Prepare and submit monthly Gift Aid claims.
• Work closely with Finance and Communications teams to ensure smooth data flow, accurate coding, and comprehensive reporting.
• Ensure all data is processed in line with GDPR, PECR, and other relevant regulations.
•  Develop and mentor a dynamic team, fostering a culture of accountability, professional growth, and continuous improvement.
• Stay updated on emerging technologies to optimise supporter services and data management systems.

To be successful, you must have experience:

• Exceptional communication and interpersonal skills for building positive relationships.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• High level of organisation, attention to detail, and ability to meet strict deadlines.
• Team-oriented, proactive, and passionate about improving children's health.
• Proven leadership experience in supporter services, data management, or a related field.
• Expertise in relational CRM databases (Raiser’s Edge preferred) and advanced IT skills.
• Strong understanding of GDPR and ethical fundraising practices.
• A track record of managing teams and delivering measurable results.

Salary: £40,000 per annum

Contract type:Full-time, permanent

Location- Fully remote with regular travel to South-East England

Closing date: On rolling basis

Interview: January

Do you have experience mapping complex supporter journeys, and working with insight and data to identify gaps and opportunities?

Have you managed complex projects that are all about improving the supporter experience? 

Can you motivate and support a team to deliver their best work for people living with Parkinson’s?

If yes, then please consider joining us as our Supporter Journeys Manager! You’ll be part of a team of 20 supporter experience professionals and you will lead the excellent Parkinson’s UK Supporter Journeys team to continue our ambitious drive to transform supporter engagement. 

About the role

We’re working to build and grow a powerful movement of people to transform the experience of people living with Parkinson’s. A big part of how we will do that is by engaging and mobilising our existing supporters through a wide variety of channels to take additional actions in support of Parkinson’s UK 

You’ll be instrumental in devising and delivering the strategic plans to achieve our ambitions for supporter engagement, as well as leading the teams responsible for delivering email and supporter journeys across the organisation.

What you’ll bring

• Significant experience of supporter engagement in the commercial  or not-for-profit sectors 
• Demonstrable experience of designing and delivering complex cross channel supporter journeys or communications plans 
• Experience of using insight and analysis to inform supporter comms mapping, planning and delivery
• An understanding of audience-first principles and planning 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person on the 29th January 2025.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We're looking for a kind, compassionate and resilient Service Manager to join our Mental Health service in Tower Hamlets.

£48,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust. It that will operate 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It will provide a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.

As the Service Manager you will be responsible for the effective management of all aspects of service delivery, including line managing the relevant front line staff as well as effectively managing all stakeholder relationships in partnership with the Head of Service. You will work collaboratively in partnership with NHS and 3rd sector colleagues to deliver a high quality service to support people in the locality with a variety of needs.

For more information please see our website.

The standard work pattern will be Monday -Friday 9-5, however work may be required outside of these hours. There is no possibility to work remotely for this role.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Responsible for maintaining quarterly staff succession plans
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)
Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Ability to lead and motivate staff to deliver excellent services
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind
Excellent organisation skills
Thrives on change and enjoys dynamic diverse environments

For the full list please see our website.

What you'll bring:

Essential:

Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification

Desirable:

Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Membership Engagement Manager
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The Membership Engagement Manager is a crucial role for the College as you will champion the value of RCPCH membership, enhancing the member value proposition and take the lead on improving the College's engagement with its members.

As Membership Engagement Manager, you will collaborate with teams and members throughout the College to deliver the operational plan, analysing member data, survey outputs and the external environment to identify trends and gain insights and intelligence which inform the value proposition.

Reporting to the Head of Membership and collaborating across all teams to identify and map opportunities to recruit and retain members, you will lead on all membership website content, marketing literature and communications related to Membership to improve the onboarding process, renewal cycle and awareness of what the College does for members.

In addition, you will establish and deliver a programme of events for senior members and Fellows, whilst ensuring the RCPCH stands engage members effectively at the RCPCH annual conference.

Educated to a good standard, you should have experience of working for a membership organisation and have a strong track record in project management.

With proven experience in developing initiatives that drive membership engagement, you should have excellent copywriting skills along with outstanding communication and interpersonal skills, being able to demonstrate the ability to influence, collaborate and present to senior stakeholders.

A management or project management qualification along with experience of conducting market research and developing membership value propositions would be desirable.

The Membership Services Team, part of the Membership, Policy & External Affairs Division, plays a vital role in the College. The team reports to the Head of Membership and supports over 24,000 members worldwide while managing a budget of £7 million. Their key responsibilities include developing the member value proposition, ensuring the smooth operation of membership services, and enhancing member engagement. 

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 16 January 2025
Interviews: 23 January 2025

Prospectus is excited to be supporting our client with their search for a Trusts and Foundations Manager.

The organisation is a pioneering breast cancer charity committed to delivering psychological, practical and emotional support to those diagnosed with the disease throughout the UK. They also raise awareness of the importance of early detection and diagnosis through our breast health masterclasses, equipping individuals, institutions and corporates with knowledge of signs and symptoms of breast cancer.

This a permanent, part-time (0.6 or 0.8 FTE) position, paying a salary of up to £42,500 FTE per annum and the postholder will be working in a hybrid model in King’s Cross, London. 

The postholder will manage a portfolio of Trust and Foundation prospects and donors up to the £100k level and develop and maintain strong and long-standing partnerships. You will take primary responsibility for conducting and co-ordinating detailed prospect research on Trusts and Foundations that support the charity's areas of work, liaising with operations and wider fundraising teams.

The successful candidate will have proven experience of generating income from UK Trusts and Foundations along with experience in the grant application and bid-writing process and story telling. They are looking for someone with the ability to work through the fundraising cycle with donors to initiate, renew and grow gifts.

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ariha Semontee at Prospectus.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.