Operation Manager Jobs in Eastleigh
The successful applicant will work closely with the Support Line Manager and team to deliver support for anyone affected by sarcoma. The post holder will be part of a growing Support Line team and be part of the continued expansion of the service as we grow in exciting new directions in 2025/26. This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people affected by sarcoma and their families.
Information and support for those affected by sarcoma is at the heart of our charitable objectives. Thanks to the amazing generosity and support of the sarcoma community, Sarcoma UK’s profile and influence has grown significantly in the past four years. This has enabled us to grow our Information and Support Services.
Benefits:
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activites throughout the year
- Interest-free season ticket and bicycle loan
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
1. Support and Information
- To deliver the Sarcoma UK Support Line, a confidential telephone and email support and information service for anyone affected by sarcoma. This includes:
- Providing individual information and support to service users on sarcoma and related issues, by telephone, email and other media as the service develops.
- Adhering to quality standards, confidentiality, Sarcoma UK policies and the standard operating procedures of the Support Line.
- Under direction from the Director of Research, Policy and Support and Support Line Manager, contribute to Sarcoma UK’s social and other media as appropriate.
- To provide clinical input to the development of the charity’s information materials including the revision of existing information materials and the development of new information products.
- To provide input to the clinical content of the charity’s website.
- To raise awareness of the charity’s information and support services within the health professional field.
- To contribute sarcoma knowledge and clinical expertise across all the charity’s programmes.
2. Maintain Professional Knowledge
- Keep up to date with treatment and care of sarcoma through research and review of publications, horizon scanning, and attending study days and conferences, and disseminate this information within the charity.
- Adhere to the standards of good practice outlined in the AHP / NMC professional code of conduct, or relevant professional body’s standards.
- Maintain professional registration and compliance with revalidation requirements ensuring ongoing clinical education and professional development.
- Attend mandatory clinical supervision sessions.
3.External Relationships
- To maintain positive relationships with key Sarcoma UK stakeholders including sarcoma patients, family members/carers and support group leaders.
- To develop and maintain contact with sarcoma specialist healthcare professionals, including clinicians, specialist nurses and allied health professionals who have reviewed our information materials.
4. Other
- To support new work within the information and support team.
- The role will require some travel to meetings and events throughout the UK and occasionally overseas.
- Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
- Occasional weekend or evening work may also be required and time off in lieu will be given.
- The post holder will be working in a developing environment and will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
About the role:
On the back of continued growth due to successful fundraising performance over the last 5 years, we are ready to take the next step in our fundraising strategy and launch a Philanthropy Giving programme. You will bring expertise and skills in this field to support the fundraising team and build on the already strong stewardship and engagement we have with key individuals.
An experienced fundraiser or business development professional, you will relish the opportunity to own and launch the strategy and implement a long-term engagement plan to strengthen High Value relationships that will deliver a new and sustainable income stream.
The role is new and on an initial fixed term contract of 12 months but with the potential to make the role permanent if the strategy succeeds.
Salary: £35,000-£40,000 per annum 0.8 FTE
About you:
You're likely to be a seasoned philanthropy professional, ideally with a track record securing gifts.
You will be comfortable in working closely with a Senior Leadership team and Board.
With an understanding of philanthropy and what makes major donors tick, you will also have the appetite and aptitude to develop new relationships from scratch.
The role will be a good mix of stewarding existing relationships and building brand-new ones. Therefore, you will need to be comfortable and confident researching and developing new contacts, harnessing the potential of existing networks and working closely with the wider organisation.
A key part to the role will be to deliver engagement activities, therefore event planning and project management skills are important.
About Us: Railway Children is an International children's charity working in India, Tanzania and the UK. Our mission is to safeguard children at risk of being lost to the streets by empowering families, communities and partners to create lasting change, ensuring every child can reach their full potential.
Why Join Us? At Railway Children, as well as helping some of the world’s most vulnerable children and young people, you will join a dedicated and supportive team, offering flexible working environment and a culture we are really proud of.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly motivated and inspiring Director, to provide strategic and operational leadership of our independent adoption support charity.
Working as part of a small yet mighty staff team, you will work collaboratively with the Board of Trustees, Committees, Volunteers, Working Groups and other Stakeholders to lead significant growth across a variety of programmes, infrastructure and fundraising opportunities.
You will bring an entrepreneurial approach to growth, seeking new opportunities and forging new strategic partnerships to support agile growth both nationally and regionally, whilst also nurturing our existing deeply committed volunteers and members. As an empathetic leader, you will show understanding and commitment to the needs of adopters and prospective adopters and their families and how WAF services can most effectively address these needs.
Key responsibilities include:
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Steering Strategic Development & Organisational Leadership
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Managing Financial & Budget Controls
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Leading on Fundraising & Strategic Partnerships
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Overseeing Monitoring and Impact
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Contributing to Communications
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Championing our Advocacy efforts
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Collaborating with our Board and Committees
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Empowering our Team
Person Specification
Essential
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Experience of developing and nurturing partnerships with statutory, voluntary
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and private sector organisations (E)
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Track record in identifying and securing new funding streams, these could include: earned income, corporate giving, individual giving, crowd funding and value in kind (E)
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Experience of bid writing for trust & foundations / fundraising applications (E)
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Experience of budget setting and budget control (E)
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Experience of managing staff and volunteers (E)
Desirable
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Experience of working within a co-produced or beneficiary-led service (D)
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Experience of working with a Board of Trustees (D)
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Understanding of the current issues affecting adopters and prospective adopters (D)
About We Are Family
We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years.
You can find out more about us here.
To Apply
If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!
Please read our full application pack via our website
Deadline to apply: Thursday 24th April 10am
Start Date: ASAP
Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.
One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner is seeking an Interim Director of Finance to offer a 12 month maternity cover. Your appointment will come at an interesting time, and your leadership will support their expansion plans and new projects, whilst leading on business as usual activities.
Responsibilities
- Contribute to the development and implementation of the organisation’s scale and income-generation strategy. This includes developing flexible cost models, developing budgets for pilot projects and new projects, and identifying alternate funding opportunities.
- Lead in the development of the organisational wide budget, and budgets for donor/funder proposals.
- Provide oversight on the organisation’s systems, controls, procedures and policies; ensuring these are robust and strengthening them as required.
- Oversee the day-to-day operations of the finance function, and the production of monthly, quarterly and annual financial reports for the management team, donors and the board.
- Lead on full grants cycle management from developing budgets for proposals, grants management and compliance, and reporting. This also includes supporting country offices and implementing partners in strengthening their processes and controls, and grants requirements.
- Lead in the preparation of statutory accounts for the UK and overseas entities; and lead in the organisational and project audits.
- Ensure that the UK and overseas offices remain compliant with tax, legal and regulatory compliance.
- Attend trustee and board meetings .
Requirements
- Qualified accountant with at least 5 years post qualification experience. Finance leader, with a strong all-round technical background in developing and strengthening controls, financial accounting, management accounting & reporting, forecasting/modelling and offering financial advisory support to the senior leadership team and board of trustees.
- Experience in managing a complex multi-currency, muti-year, multi-country grants portfolio and in fund accounting for charities.
- Experience of leading the finance function of a charity working internationally.
- Advanced MSExcel skills, including a high proficiency in financial modelling.
- Wiling to be hands on, working effectively with staff based in overseas and offering guidance and mentoring as required.
- Strong communication skills (oral and written) catering to a range of finance and non-finance audiences.
- Willing to travel to the overseas offices; there will be at least 2 trips a year.
This is a 12 month fixed-term contract that offers remote working from anywhere in the UK. Please note, that the successful candidate will need to be based in the UK and work from the UK for the duration of the contract, and therefore would need the right to work in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a vacancy for a Regional Administrator, you will be joining a dedicated and friendly team of regional staff and volunteers. The ability to work autonomously as well as being a good team player is essential.
It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services to strengthen the support that we offer to bereaved people and our volunteers. The post holder will coordinate and assist with the delivery of all aspects of service contracts in the South East of England, supporting the Service Delivery and Regional Manager and the wider team. The role is mainly home working with occasional meeting attendance and service delivery within the South East. Networking and engaging with local groups / communities will form an essential element to the role, as well as providing initial contact and support to residents in the South East area.
You will be the first point of contact within the service for bereaved people, third parties and external organisations. Additionally, you will support volunteers in the delivery of services and support the overall day-to-day running of the South East branches.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 7 April 2025. Please be advised that if you do not hear from us by 18 April, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
At More Partnership, we are fundraising consultants – and more. We support organisations of every size, across education, health, the arts, international development and more, on every step of their philanthropic journey. That means helping leadership, fundraisers and other professionals to understand the opportunity, set direction, tell their story, or review performance. We believe great partnerships lead to life-changing outcomes, so when it matters most, we go beyond what's expected of us to help organisations realise their vision. At the end of a project, our clients tell us they have more confidence, momentum, and a clear way forward.
We are partners in purpose, and since April 2020, equal owners of our firm. Each member of our team has an equal say in the decisions we make, a share in our success, and a responsibility to push us forward. We are a virtual firm, networked across Europe, America, Africa and beyond, with a head office in Scotland. More Partnership currently has 18 consultants, enabled by an Advancement team covering business development, finance, operations and IT.
We are now looking to recruit for a Head of Business Development responsible for designing and delivering a strategy to enable our growth, quality, learning and marketing. This is an opportunity to play a pivotal role in shaping the future of our business development strategy at a key moment in our evolution. You will coordinate activity that helps deliver the highest quality work with lasting impact, continues to grow our reputation across sectors, and inspires clients to return to us time and again. Under your leadership, we'll continue to support colleagues' growth and to pass these benefits on to our clients. You'll work collaboratively with consultants and clients to seize the opportunity to enhance and refine our business development function – strengthening its impact for the long-term success of More Partnership and the organisations we serve. Reporting to the Managing Partner, you'll work closely with the Finance and Operations, and IT & Systems Lead as part of the Advancement Executive Team, and line manage the Business Development Manager.
The role involves regular travel across the UK (and occasionally further afield) – usually once or twice per month. This role is available full-time, but we welcome applications from those who would prefer to work part-time – at a minimum of 0.8FTE based on the requirements of the role.
The successful candidate will bring experience designing and delivering effective business development strategies that include, inspire and empower people. You'll be highly commercially aware and bring a sound knowledge of the challenges and opportunities in the not-for-profit sector. You'll have a strong track record of putting that knowledge and awareness into action, drawing on data and insight to shape strategies that drive measurable outcomes and growth. To ensure these strategies succeed, you'll be adept at project management and skilled at communicating and influencing those around you towards a shared goal.
To Apply
For further details please see the full Appointment Brief below. To apply please click the Apply Now button, submitting your CV and providing answers to the following three questions (no more than 350 words per answer):
- More Partnership is an employee-owned company, which means we each have an equal say in the decisions we make, a share in our success, and a responsibility to push the company forward. Which of our values (We challenge ourselves, We keep it real, We bring the joy, We go beyond) most resonates with you and how would you live that value to contribute to the collective success of the firm, and the organisations we support.
- Reflecting on the changing landscape of the non-profit sector, identify a specific challenge you think More Partnership will face in the next 1-2 years and how you'll help us respond to it. Tell us about a time you've faced something similar.
- This role will see you work alongside our expert consultant partners to deliver your objectives. Tell us about a time you had to influence people you didn't manage to get something done. What was the situation, what did you do, and what was the outcome?
Interview dates
- First stage interviews w/c 21st April (online)
- Final stage interviews – Thursday 1st May (in person – London)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Us in Driving Real Change! Lead Hope for the Future's Policy and Engagement Team
Location: Sheffield HQ or Remote (UK-wide)
Salary: £43,235.28 per annum (+ £3,000 London Weighting, where applicable)
Contract Type: Full-time, Permanent
Are you passionate about inspiring change in the fight against climate change?
At Hope for the Future (HFTF), our mission is to empower individuals and communities to engage in meaningful conversations with politicians and drive bold climate action. We believe that through collaboration across political divides, we can create a future where climate action is central to decision-making in government and beyond.
We are seeking an experienced, passionate leader to take on the role of Director of Policy and Engagement and help shape the future of climate action.
Are you an inspiring, strategic leader ready to make a tangible impact? If so, this is your opportunity to lead our Policy and Engagement team, drive meaningful change, and be part of an ambitious, forward-thinking organisation.
What you’ll be doing
As a key member of the senior leadership team, you’ll have the responsibility of overseeing the delivery of our impactful projects and ensuring that our ambitious three-year strategy is achieved. You’ll provide expert leadership, empowering your team to drive engagement with diverse communities and policymakers across the UK.
Your role will involve:
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Leading and growing HFTF’s impact by overseeing delivery programmes, achieving targets, and ensuring financial sustainability
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Managing and mentoring a talented, motivated team while fostering a collaborative and inclusive work environment
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Strengthening partnerships with organisations, policymakers, and stakeholders
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Representing the charity in external communications, events, and public speaking opportunities
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Actively contributing to the overall strategy and direction of HFTF
What we’re looking for
We’re looking for a leader who is not only strategic and results-driven but also passionate about climate action and empowering communities. You’ll need:
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At least 3 years’ experience in a management or leadership role within a charity, NGO, or social enterprise
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A strong understanding of UK politics, advocacy, and public engagement
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Proven success in building and maintaining partnerships, particularly those that generate income or support paid services
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Excellent communication skills, including public speaking and working with diverse stakeholders
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Ability to lead and motivate a team, with a commitment to personal development and performance management
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Familiarity with project management, CRM systems, and monitoring & evaluation
Why join us?
At HFTF, we offer a unique, supportive environment where you can make a real difference. By joining our passionate staff team who are dedicated to real change you will :
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Lead a dynamic, passionate team dedicated to tackling the climate and nature crises
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Be part of a charity with a strong mission to influence national and local decision-makers
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Have access to generous benefits, including 30 days of annual leave (plus bank holidays), a pension contribution, and wellbeing support
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Work with a flexible approach, including remote or hybrid options
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Receive a competitive salary with London Weighting where applicable
This is your opportunity to make a meaningful difference, lead our policy and engagement team, and contribute to the continued success of a leading climate charity.
Salary and Benefits
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Salary: £43,235.28 per annum + £3k London Weighting for qualifying areas
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30 days annual leave + statutory holidays
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Employer Pension Contribution
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Flexible working options, with the ability to work remotely or from our Sheffield office
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Well-being support, Bike to Work Scheme, and Season Ticket Loan Scheme
Location
This role is flexible—either based in our Sheffield office or working remotely anywhere in the UK. Some national travel will be required.
Ready to lead for change?
If you are passionate about driving action on the climate and nature crises and have the leadership skills to take HFTF to the next level, we want to hear from you! Apply now and help us create lasting change in the fight for a better future.
Hope for the Future is an equal opportunity employer. We encourage applicants from all backgrounds and are committed to creating an inclusive environment where everyone can thrive.
Apply now
Ready to take the lead in shaping the future of climate advocacy? If you’re ready to inspire action and help us make a lasting impact, we’d love to hear from you.
Applications close at 9am on Wednesday 2nd April 2025, click here to apply.
Online interviews during week commencing 10th April 2025.
Our mission is to equip people across the UK with the tools they need to have effective conversations with their local politicians on climate change
The client requests no contact from agencies or media sales.
Every hour, five lives are lost to sepsis in the UK, but at the UK Sepsis Trust, we’re dedicated to changing this. Through advocacy, education, and support, we raise awareness, improve patient outcomes, and drive systemic change.
Our Volunteers are vital in supporting our work – connecting with the communities that need us most, and rallying supporters to expand our impact along with raising funds. We’re looking for a dynamic Volunteer Lead to manage and coordinate all our volunteer efforts.
This is a hands-on role for a passionate volunteer lead. You’ll work closely with our small but committed team, ambassadors, and volunteer network to raise the profile of sepsis and showcase our life-saving work.
Your Role: What You’ll Do
Volunteer Recruitment, Opportunities, Training and Support
- Recruit, manage, motivate and support volunteers in their various roles at the Trust
- Match volunteers to most suitable tasks based on their interests, skills and the needs of UKST
- Assess and support colleagues’ volunteering requirements with the Support, Corporate Partnership, Fundraising and Clinical teams
- Organise volunteer support for UKST led events e.g. London Marathon, Sepsis Savvy Walks, World Sepsis Day and Facebook challenges
- Generate imaginative and appropriate ‘DIY’ volunteering opportunities based on the delivery aims of UKST
- Work with the Marketing and Communications team to develop exciting initiatives to attract new volunteers
- Create and maintain resources to assist volunteers with their roles and tasks so they are well equipped to represent UKST in the community
- Organise and facilitate appropriate volunteer meetings and training sessions to develop the skills of our volunteers
Community Engagement and Relationship management
- Establish and develop relationships within community networks to help the UKST reach and work with new audiences and demographics which are less well served
- Work with NHS hospitals and Trusts on including volunteers in their sepsis awareness initiatives
- Support volunteers with Public and Patient Involvement (PPI) with a panel PPI volunteers
- Work with schools, universities and community clubs to create opportunities for volunteers to raise awareness
- Work with other departments to develop clear awareness ‘asks’ and tasks for volunteers to introduce into their local communities
Monitoring data, Policy and Admin
- Collect and monitor volunteering activity data and produce analysis and impact reports
- Manage and maintain volunteer information on CRM in compliance with GDPR guidelines
- Keep up to date with legislation and policy related to volunteering and make necessary modifications to accommodate any changes
- Perform other reasonable duties as required.
About You: What We’re Looking For
· Excellent organisation and communication skills
· Self-starter with a positive proactive approach
· Ability to work under own initiative and progress own work to deadlines
· Ability to effectively manage workload, problem solve and multi-task
· Strong interpersonal skills and the ability to deal with a diverse range of people and demands
· Ability to empathise with volunteers and understand their needs and motivations
· Capability to inspire and motivate others
· Administrative and IT skills, and an ability to maintain records and produce clear written and oral reports
· Managing contacts and relationships via a CRM
· A flexible and non-judgemental approach to people and work
· Understanding of and commitment to Equality, Diversity and Inclusion
· Proven track record of managing a network of volunteers in UK registered charity
· Coordinating and supporting projects and events requiring volunteers
· Managing sensitive information in a confidential manner
· Delivering projects to set guidelines
· Working across different sectors and developing links with other agencies and stakeholders
· Producing volunteering reports to capture impact, activity and inform future decisions
Why join us
· Be part of a purpose-driven organisation with a life-changing mission.
· Lead our passionate team of volunteers.
· Work in a collaborative, dynamic, and supportive environment.
· Enjoy flexible, remote working options. (This is a remote position with occasional travel expected to Birmingham/London and attend events
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.
We are planning the transition from a freelance to a PAYE salary structure and require support with:
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Designing an appropriate staffing structure
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Benchmarking salaries
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Business and financial planning
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HR/employment systems and policies, related training
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Governance
The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term.
Deaf Unity: mission and purpose
Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are:
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leaving school to enter further/higher education
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entering the workforce
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progressing in the workplace
We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether.
From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers.
Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses). This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102.
Context for the commission
To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator, tutors and project managers/coordinators leading on different streams of activity. We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services.
Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising.
Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees.
This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.
In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:
- Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.
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Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS).
- We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly
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Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies
- Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks
This commission directly supports objective 5.
In parallel with this:
- Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives.
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Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this)
This programme of development activity is kindly funded by Trust for London.
In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery.
Overview of role
The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include:
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A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan
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Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity
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Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission)
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A review of governance and existing policies
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Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice
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Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps
We will however welcome alternative proposals for how this work might most effectively be structured.
Schedule
We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments.
Time commitment: estimated 15-20 days over a 7-month period
Fees: Fixed fee is £8,250 inclusive of VAT and expenses
Specification
The consultant will -
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Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice
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Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies
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Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these
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Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind
Person specification
Essential
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Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources
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Comprehensive and up-to-date knowledge of employment/HR law and practice
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An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants.
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Experience of business planning for the voluntary sector
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Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality
Desirable
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Some knowledge of British Sign Language
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Familiarity with the XERO accounting system
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Commitment to values of social justice and equity
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Experience of working with the deaf community
It is anticipated that you will work remotely: Deaf Unity currently does not use a main office.
How to Apply
To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project. Please provide details of two referees.
Please submit this by 5pm on 7 April 2025. Please use “Organisational Development” as your title.
This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.
Interviews will be held online in the week commencing 14th or 21st April 2025
Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an experienced Communications Officer, with a strategic mindset and passion for crafting compelling campaigns and content which inspires action to join our team and play a pivotal role in shaping and sharing the story of the Award’s international impact.
In this role, you’ll bring to life the experiences of young people undertaking the Award, showcasing its global influence and the transformative power of non-formal education and learning. You’ll design and execute creative campaigns, produce dynamic multimedia content, and develop narratives that connect to wider themes across society.
You’ll work closely with teams across the Foundation as well as our international network of Operators, equipping them with the tools and confidence to maximise their communications efforts. Whether crafting engaging social media content, producing impactful video stories, or coordinating high-profile marketing initiatives, your work will drive awareness, engagement, and participation in the Award.
Key Responsibilities
- Content creation and storytelling: develop a diverse range of multimedia content including video, visual templates and assets, marketing materials, infographics, and written case studies that highlight the Award’s impact and align with broader strategic objectives.
- Creative campaign development: plan and execute innovative communications campaigns that resonate with global audiences, ensuring messages are compelling and strategically aligned with the Award’s mission.
- Digital and social media management: lead the day-to-day management of our digital platforms (website, social media channels), optimising content for engagement and reach while analysing performance data to refine strategies.
- Capacity building and support: empower Operators by collaborating with them to champion communications best practices and deliver effective storytelling.
- Brand and messaging coordination: maintain a cohesive brand voice and visual identity across all communications channels, ensuring consistency and impact.
- Internal coordination: work alongside Fundraising, Events, and Operations teams to develop materials that support their objectives while reinforcing the overarching narrative of the Award.
- Strategic planning: developing campaigns nd messaging that are backed up by a clear Theory of Change, and underpinned with a communications calendar, internal coordination and forward-planning.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
We are seeking a Support Network Coordinator to cover the Southeast region.
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
Support Network Coordinator - Southeast
Location: Home-based, must be based in the southeast
Contract: Permanent
Hours: Part Time, 28 hours per week (0.8 FTE)
Salary: £28,032 per annum (£35,040 FTE)
The post coordinates two vital parallel strands:
- In your region, to reach and support newly and long-term spinal cord injured people and their families:
- Developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to SCI people with more complex needs.
- Nationally, working to facilitate the link between SCI people and the network of services:
- Referring SCI people and their families to our clinical/health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.
This is the role for you if you’re good at:
- Building strong relationships
- Identifying opportunities
- Engaging people
- Being organised
- Providing life-changing support
- Making the ask
Job Purpose
Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to SCI people and their families in their region of the UK.
Your typical week will involve:
- Working within a network of healthcare settings across a specific region. Building relationships with key healthcare professionals to ensure awareness of SIA services
- Working with a team of volunteers to locate, identify and build support plans for people within SCA and their families
- Developing and engaging a portfolio of high-quality service-providers, support groups, charities and supporters
- Establishing links with health care professionals and maintaining regular contact
Please note, for this role it is essential that an applicant has a personal lived experience of a SCI or CES, and lives in the southeast region.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Access to discounted gym membership
- Free car parking at Milton Keynes, Head Office
- Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.
Closing date: 14 April 2025, 9am
Interview dates: 30 April 2025 or 1 May 2025 at SIA House, Milton Keynes.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
Careers4Change is delighted to support Responsible Finance in their search for a Project Support Officer during a pivotal time for the CDFI sector.
Role Purpose:
Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.
This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.
This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.
We are seeking an exceptional candidate to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our wider and growing member base. You will support Programme Managers to effectively deliver key projects within both the Capacity Building programme and more broadly support our small team to deliver outstanding service to CDFIs across the personal, micro, business and social enterprise lending sectors. The role requires some working with our members and stakeholders and strong levels of versatility and flexibility to deliver outstanding results.
No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people. Do not be discouraged from applying if you do not meet all the criteria listed in this job description. If you know how to deliver results, overcome challenges and obstacles, and are a committed team player, with a can-do attitude, we want to hear from you!
The Project Support Officer will assist in the delivery of key projects and support the Programme Director and Programme Managers in ensuring the smooth running of a Programme Management Office (PMO) at Responsible Finance.
The role holder will support the timely and quality delivery of projects and programmes, including playing a key role in producing timely information and reports, and ensuring the smooth running of programme meetings and boards.
Just as importantly the role-holder will also support the wider Responsible Finance team to deliver key projects and ongoing support to our members and provide high quality administrative support where required.
The role-holder will also be responsible for ensuring that Responsible Finance’s onboarding process is followed for all new CDFIs, to ensure that they receive high quality and timely support at the start of their membership.
Key Responsibilities:
- Assisting in the delivery of key work streams and projects, including the award and monitoring of grants to support capacity building and Requests for Proposal (RFPs) for training delivery.
- Supporting Programme Managers to monitor project progress, identify issues and solutions, produce and maintain high-quality project documentation (plans, risk and issues registers, etc.) to support effective delivery.
- Supporting the effective and smooth running of project and programme board meeting and meetings across Responsible Finance, including schedule and arranging, developing papers, and effective minute taking.
- Supporting aspects of Responsible Finance’s communications activity including updating and generating content for the website, surveys, member and stakeholder newsletters and social media channels and supporting the effective delivery of events.
- Supporting aspects of Responsible Finance’s operational and policy function including; record keeping updating of the CRM system, supporting policy consultation responses and, assisting with the collection, analysis and presentation of data from multiple sources as required. (For example, to support our annual impact reporting exercise).
- Supporting the Programme Director and Programme Manager with the collation and development of reports for grant funders, and Responsible Finance boards.
This is a varied and dynamic role, working closely with our members and a range of high-profile external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.
Skills and Experience:
Essential:
- Strong and proven experience as a project support officer/co-ordinator providing high quality support across multiple projects at once.
- Experience of using project management tools (e.g. Microsoft Project, Clickup) and techniques, and of developing and maintaining project and programme documentation.
- Experience in the generation and updating of online content using tools such as WordPress, Canva, SurveyMonkey etc to develop high quality web and social media content.
- Strong all-round administrative support skills, fluent with standard Office applications such as Word, Excel, Teams with an ability to quickly learn new technologies and applications.
- Experience supporting and co-ordinating the delivery of online and face to face events.
- Able to work with minimum supervision in a fast-paced environment.
- Strong communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
- Strong interpersonal skills and comfortable dealing with members and stakeholders with a proven ability to manage multiple stakeholders and get information needed from busy people.
Desirable:
Working as part of a small organisation, you will need to demonstrate flexibility and versatility and will have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.
Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:
- Experience of creating and delivering presentations.
- Experience in developing graphics/infographics using apps such as Canva.
- Experience supporting research, monitoring and evaluation.
- An understanding of CDFIs and/or lending helpful.
Location: Remote, with expenses paid travel around the UK, 6-9 times per year
Reporting To: Programme Director
Date Closes: Thursday 3rd April
Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.
If you are interested in this exciting opportunity please apply via the Careers4Change website as indicated below.
Reporting to the Head of Fundraising and Engagement, this key leadership role will be pivotal in developing and implementing strategies across events, community initiatives, challenge events, individual giving, and appeals. As Senior Mass Fundraising Lead, you will grow income, foster long-term supporter relationships, and secure vital unrestricted funds to support children and families affected by neuroblastoma.
The successful postholder will lead our mass fundraising efforts to ensure they are high-impact, supporter-focused, and aligned with the charity’s mission. Whether it’s delivering memorable fundraising events, growing challenge participation, or developing and strengthening individual giving programmes, your work will play a crucial role in achieving ambitious income targets to make a meaningful difference in the fight against childhood cancer.
Who are we looking for?
We seek a dynamic and strategic mass fundraising professional with a strong track record of developing and delivering successful fundraising strategies across multiple income streams.
The ideal candidate will have:
- Extensive experience in mass fundraising – including events, community fundraising, challenge events, and individual giving.
- Proven success in developing and executing fundraising strategies to achieve ambitious income targets.
- Strong leadership skills – with the ability to inspire, manage, and develop a high-performing team.
- Exceptional communication and relationship-building abilities – effectively engaging donors, supporters, and stakeholders.
- A data-driven and innovative mindset, with experience using CRM systems to optimise fundraising strategies.
See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Wednesday 23rd April 2025
Second stage interviews: Tuesday 29th April 2025
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The purpose of the Fundraising Coordinator/Small Grant Writer role is to act as administrator and coordinator for all aspects of the Fundraising team, as well as working with the Head of Fundraising to research, compose and submit small grant applications (up to £10,000) using skilled writing techniques and knowledge of the culture, programmes and language of Kids Matter.
The Fundraising Coordinator/Small Grant Writer role involves:
- Supporting the Head of Fundraising in providing dedicated donor care and communications through the management, oversight and actioning of the donor thanking process ensuring all financial gifts no matter how large or small are acknowledged and thanked appropriately.
- Collaborating with the Finance Manager and Operations Administrator to ensure that all incoming donations are correctly identified, communicated and recorded in Kids Matter’s CRM system.
- Liaising with the Communications team to provide administrative support for the fundraising elements of campaign initiatives.
- Taking minutes at all fundraising meetings and distribute/action as necessary to the team.
- In conjunction with the Head of Fundraising, researching new small grant funding opportunities. Writing and submitting subsequent grant applications in a professional and timely manner.
- In conjunction with the Head of Fundraising and utilising knowledge of existing donor and grant income and potential grant opportunities, helping to plan future years’ funding pipeline strategy.
About you
Do you have excellent administration skills? Do you love writing? Can you work well in a team? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Fundraising Coordinator/Small Grant Writer position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 4pm on Monday 31st March. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.



The client requests no contact from agencies or media sales.
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, gaining the client's trust, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
2.Liaising with relevant health trusts, care providers and other organisations to support the facilitation of assessments, as part of a new business request.
3. Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
4.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
5.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
6.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
7.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
8.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
9.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
10.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
11.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
12.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
13.Attending line management, supervision and team meetings as appropriate.
14.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
We do this by providing advice and expertise through three separate services:
- We deliver chargeable representation and casework services in NHS Continuing Healthcare across England;
- We deliver a comprehensive programme of training and consultancy to public, private and third sector organisations, with a particular focus on equipping health and social care practitioners to get it right; and
- We are the chosen supplier for the NHS England-funded national Information & Advice Service for Continuing Healthcare.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.