Operation Manager Jobs in East Sussex

Reporting to the Executive Director and serving as a member of the Executive Leadership Team, the Director of Operations will form a key part of a high-performing team working at the timely intersection of health and the environment. Working predominantly virtually - with occasional visits to our office in Brussels, Belgium - s/he will ensure core services are provided in an effective and efficient manner to support the strategic aims and operational activities of this high-profile and well-respected international membership organisation. We operate a four-day work week, where every Friday is an additional paid day off without the need for extra hours, resulting in 32 (efficient) hours of work instead of 38 hours.

Ruskin Mill Trust is an educational charity operating in England, Scotland and Wales. Ruskin Mill Trust helps individuals to re-imagine their potential by offering exciting outdoor learning environments to support the development of work and life skills in young people with autistic spectrum conditions and other learning differences. 

Position: Human Resourcers Manager

Location: Onsite at Forest Row, East Sussex

Hours: 40 hours per week (full-time), Monday - Friday

Salary: £41,732 - £47,822 per annum

Benefits: We offer competitive salaries and holiday allowances, an auto-enrolment pension scheme with a salary sacrifice option, a health cash plan and employee assistance programme via Medicash.Full details of our benefits can be viewed on our website.

How to apply: A completed application is required for consideration of this role, please visit our website for details

Closing Date: completed RMT applications to be received by 12noon Friday 14th February 

Interviews will be held onsite at Emerson College on Monday 24th February 2025

We are looking to recruit a Human Resources Manager to this newly created role at an exciting time of expansion and development.

You will work as a member of the Central Services Human Resources Team and will have primary responsibility for Ashdown Garden School and Emerson College, as well as providing Trust-wide support when required.  The post holder will primarily be responsible for the management, development, and promotion of the human resources function at their allocated provisions, which are located on the same site, running as independent operations.

Experience of Ofsted and CQC would be advantageous but is not essential.

This role is for you if you:

• Realise the importance of safeguarding, have a rigorous approach to vetting and compliance and ensure that the department and all provisions are always inspection ready.
• Have experience of manging a HR function. 
• Have significant demonstrable experience in conducting investigations, resolving grievances, supporting staff with ill health and similar employee relations processes. 
• Are committed to empowering managers to lead on employee relations process while ensuring they stay compliant with policy and legal frameworks. 
• Are able to work and manage the function in a dynamic, fast paced and complex organisation.
• Are able to support and develop line managers to provide an effective service to the provisions and line managers across the Trust. 
• Have personal resilience, thrives on challenge, and has strong personal leadership skills. 

Location: Remote working in the UK, with occasional travel to London

Responsible to: Director of Fundraising

Contract: Full-time/Permanent, 37 hours per week

Salary: £31,875 per annum rising to £34,500 per annum after a year of service

Advert closing date: Friday 28 February 2025 at 5PM

Interviews: We will be interviewing on a rolling basis, please apply as soon as possible

We’re looking for an individual with experience working with high-value supporters andstrong relationship-building skills to become our new Philanthropy Manager.  If you’re looking for a new challenge and perhaps want to take skills from other forms of fundraising and bring this into the role, do join us to help establish a strong philanthropy fundraising operation within Speakers for Schools.

As the UK’s leading social mobility charity, we’re on a mission to help state-educated students nationwide to reach their potential by providing work experience placements and inspirational talks. 

If you’re an enthusiastic, self-motivated, team-player with experience of fundraising, ideally from major donors, then this is the role for you.  You’d join the team at a time of progression, with a new, focussed plan for the organisation targeting growth in our work experience and inspirational school talks. For this to be successful, we need to grow and diversify our income, particularly from grants and gifts.

Your role as Philanthropy Manager will be to help identify, cultivate, ask and steward philanthropists, working with the Director of Fundraising, Fundraising team, colleagues and volunteers to ensure they are solicited to the highest possible standards.   The team will support you and there’ll be training on offer to help you succeed.

If you are an expert communicator and relationship-builder, you could join an ambitious, collaborative team, passionate about raising funds to increase the richness of state education and level the playing field for children across the UK.

About You:

• Be able to develop strong relationships with individuals, identifying opportunities for growth and innovative engagement.

• Have the ability to raise income from HNWI, manage a philanthropy portfolio of established and new donors, achieve targets as part of a fundraising business plan.

• Have experience of compelling proposal and report writing for a fundraising audience.

Benefits offered at Speakers for Schools:

• 25 days annual leave plus bank holidays (with
• Morning of your birthday off
• Pension scheme
• EAP Scheme
• 3 voluntary days per year
• Enhanced maternity/paternity/adoption package
• Subsidised office furniture
• £500 a year training allowance
• Death in Service (4x Salary)

Diversity at our core

Speakers for schools is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.

Speakers for Schools Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

The Application Process:

Please apply as soon as possible by submitting your application.

The deadline to submit your application is Friday 28 February 2025 at 5PM. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications

We will be interviewing on a rolling basis. Please apply as soon as possible.

Speakers for Schools is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.

Antibiotic Research UK (ANTRUK) is the UK patient organisation for people impacted by antibiotic and antimicrobial resistance (AMR). Our legitimacy to advocate for change, with policy makers and NHS organisations, comes from our small-scale research projects, our engagement with patients and their families, and from our direct support of patients through our information service and peer-support activities. 
The Operations Manager role is a new and a very crucial one within our growth plans. The postholder will ensure that all aspects of our operations – from direct patient services to back-office support – are of exceptionally high quality.
To be successful in the role you will need proven experience in areas covered by the job description so that you can make immediate impact on appointment. You will also be highly organised, data rational and solution-focussed. Above all, you will be passionate about improving the lives of people in the UK impacted by AMR.
For more details, please see the Role Description

Please note that our website is currently under redevelopment and will be relaunched with a much stronger focus on our role as a Patient Organisation. We are also in the process of re-branding.

Against Malaria Foundation (AMF)

Senior Operations Manager

Full time

Job Description

AMF profile

Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.

We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost effective way of preventing malaria. AMF receives donations from the public and in the current financial year to date have received over US$125m. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.

AMF is the world’s third largest funder of nets.

AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell and The Life You Can Save who focus on cost-effectiveness and impact.

We are a team of thirteen highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 55 million nets to protect 100 million people for distribution during 2024 to 2026. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, Togo, Uganda and Zambia.

Role Description

Our activities and commitments are steadily increasing, and 2025 and 2026 will be particularly busy years of distributions, with over ~100m nets planned for distribution. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF’s programmes.

The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas:

1. Work with National Malaria Control Programmes (NMCPs)
2. Work with AMF’s independent monitoring partners

Further information

The Senior Operations Manager will lead on several of AMF’s programmes. They will work closely with NMCPs, in country partners, AMF independent monitors, the AMF Operations and Technology teams to ensure the success of AMF distributions.

More specifically, they will manage the distributions through the following stages:

1 - Pre agreement

• Establishing the funding gap
• Establishing the net need, malaria burden, insecticide resistance data
• Working with the Ministry of Health to negotiate and put in place an agreement for the programme

2 - Net procurement

• Working with AMF’s procurement lead to order nets in time for the distribution

3 - Post-agreement

• After signature of the agreement, working with countries to put in place the plans for key elements, in particular: electronic data collection, 5% re-visits, net tracking
• Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF’s eyes and ears in country

4 - During the distribution

• Track information coming from monitoring partners
• Analyse with the Head of Analytics registration and distribution data and take actions if needed
• Account for all AMF nets

5 - Post distribution

• Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 9, 18 and 27 months post-distribution
• Share results with in-country partners and encourage appropriate actions to be taken

Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofounding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF.

These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF’s programmes. Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate’s skill set.

Characteristics of the successful candidate

We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.

Required

• Fluent French and English
• Excellent interpersonal skills to build and maintain strong working relationships
• Strong analytical skills and be able to use Excel confidently
• A self-starter who is highly organised with the ability to work independently and manage working time effectively
• Strong project management skills and comfort handling meetings with senior staff
• Comfort in dealing with and learning about financial matters, willing to examine budgets in detail
• At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences.
• An interest in driving down malaria rates through procedure changes and the use of technology

Of interest (but certainly not required)

• Experience working on projects based in Africa or in international development
• Malaria knowledge or background in malaria prevention or other global health campaigns  

Other role details

Reporting to: Operations Director

Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed.

The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team.

Initial salary: £50,000 to £60,000

Company contributed pension scheme

25 holiday days per year + bank holidays

Candidates are expected to have a fully functioning computer or laptop of at least moderate specifications and reliable internet connectivity.

Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year, and range from approximately 4 to 8 weeks per year.

Equal opportunities

AMF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Applying

Applicants should send a) a one-page cover letter explaining why they are interested in and suitable for the position, and b) their CV to senioropsmanagerH2G6 @ againstmalaria . com

Early applications are encouraged as we will be reviewing applications on an ongoing basis. 

SUMMARY

This maternity cover role will be responsible for the Lab's internal workings - people, culture, ways of working and operations. As an Executive level role, it will share overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).

The role will be specifically responsible for:

• the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our staff handbook),
• programme support, including stewardship of our Monitoring, Evaluation, learning and Planning system),
• coordinating the team’s fundraising work, and
• managing other areas of our operations, such as IT and infrastructure, including our new CRM system.
• The post-holder will be responsible for line managing the Operations Manager.

The post-holder will work closely with the COO, who will be leading on finance and governance. Together, they will be responsible for drafting the plan for the Lab’s Operations function in 2026.

This post is a 13 month fixed term contract, running from mid-May 2025 to mid-June 2026.

LOCATION

The team work remotely for the majority of the time, but as this role is responsible for people and culture ideally you will be able to attend monthly ‘team together days’ in London (travel paid if outside of London area) as well as an annual two-night retreat elsewhere in the UK in November. However, we don’t want this to be a barrier to applicants, so you can let us know at the interview stage if this would not be possible or will cause you challenges.

RESPONSIBILITIES

People: Ensure we recruit, retain, support and nourish a strong staff team and maintain a culture that reflects our values of ambition, collaboration and empowerment.

• Lead implementation of the Lab’s people and human resources strategy (together with the COO), in line with our core values, to maximise the team’s contribution to our mission (including team structure and roles, recruitment, onboarding and retention, staff handbook, and professional development).
• Develop and hold our team culture (together with the COO), aligned to the Lab’s core values, and ensure that the organisation maintains an effective, efficient and human working environment. Help ensure that we live our commitment to diversity, equity, inclusion and justice, in general as well as in areas that fall under your remit.
• Lead internal communications, ensuring that the team are informed about and involved in new developments as appropriate, including planning and coordinating team away days through the year.
• Support effective management of staff: Line manage the Operations Manager. Support Heads of Programme and others to develop and manage staff and freelancers, ensuring that we treat all our people fairly and responsibly.

Operations: Oversee effective systems and support colleagues who manage those systems.

• Oversee and support the Operations Manager to ensure that our core processes run smoothly; we have the infrastructure to support our growth, including office space and IT, and supplies; and that they are able to effectively support the programme team with reports, events and other projects.
• Oversee the Lab’s fundraising process, including identifying and researching potential new funders, maintaining our overview of our fundraising pipeline, funder timelines, monthly priorities, and record keeping. Support the Lab team to manage funding proposals and coordinate the development of funding proposal budgets, working closely with programme leads. Ensure funding reporting requirements are met, including supporting programme leads to draft programme reports, and the Finance Manager to prepare financial reports.
• Coordinate and oversee the Lab’s Monitoring, Evaluation, Learning and Planning system ensuring the team have what they need to complete the various elements, meet deadlines, and get the most out of the process. [RSS1] 
• Ensure high standards of information management across the organisation, enabling staff to share and access resources, insights and know-how. This includes maintaining high standards of data protection and privacy that embody the Lab’s commitment to responsible use of data, and maintaining the Lab’s new CRM system. 

Executive Team support: you will be a collaborative and engaged member of a strong executive team.

• Lead and manage organisational development projects to ensure that the Lab has effective, appropriate operational policies and processes, and that staff understand and implement these policies and processes.
• Be a collaborative, engaged and supportive colleague and be willing to take on or change responsibilities to help the organisation operate effectively, including offering general support to the other members of the Exec as needed.

YOUR PROFILE

Ideally you will have the following key skills and experience, but we know that all candidates will vary and we are looking for the best fit, not the perfect unicorn.

We hope you will:

Be a caring, collaborative and effective people manager, team player, and organisational culture builder committed to creating an ambitious, collaborative and empowering culture.

• You will love supporting others to succeed, helping them to learn and grow, and develop their resilience and self-care, but also to support and care for people when work or life are difficult.
• You will have experience and a passion for ensuring recruitment, induction, personal development and other processes and culture work to attract, recruit, retain and support high quality, committed staff.

Be a well organised project and function manager with a strong understanding of systems and operations, supporting the team, board and CEO to keep on top of organisational systems such as monitoring, evaluation, learning and planning (MEL-P) and fundraising, as well as day-to-day coordination of various other processes

Have a strong commitment to the vision, aims and values of the Lab.

• A desire to work in a collaborative, empowering and ambitious organisation, and develop the Lab’s culture with care, sensitivity energy and good humour, taking pride in enabling others to succeed.
• Demonstrable dedication to equity, diversity, inclusion and justice and an understanding of intersectionality.

See the full job pack (including interview dates and information) and apply via the link.

Join Our Team as a Virtual Challenges Manager!

After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.

Key Responsibilities:

• Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
• Provide expert advice to our charity partners to maximise their challenge income.
• Develop and deliver end-of-challenge reports.
• Conduct ongoing challenge and performance analysis.
• Maximise retention for existing charity partners.
• Identify charity partners that are a good fit for our other services and support with cross-selling.
• Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
• Line manage the Virtual Challenges Officer.
• Lead the management of our moderation team.
• Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
• Take an active role in recruiting new moderators.
• Organize and deliver team meetings.
• Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
• Support with the development of weekly rotas and moderator group placements.

Person Specification:

• At least 3 years' fundraising experience.
• Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
• Excellent written communication skills.
• Strong relationship-building and management skills.
• Highly organized with the ability to prioritize and manage a varied workload.
• Ability to work on your own initiative.
• Strong attention to detail.
• Flexible and responsive to changing circumstances at short notice.
• Team player.

Desirable:

• Experience managing and moderating Facebook Groups.
• Experience using GivePanel or a similar platform.
• Experience working with third-party agencies on Social Fundraising Challenges.
• Line management experience to lead and develop a high-performing team.

Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.

To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:

1. Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
2. Please share more about any line management experience you have.
3. What motivated you to apply for this role?

We look forward to hearing from you!

Hours – Full-time / 36 hours per week

Contract – 2-years fixed term with possibility of extending / being made permanent

Location – Fully remote – with requirement to travel within England occasionally.

The Community Forest Trust supports the work of England’s Community Forests who are the leading woodland creation network in England and at the forefront of the UK’s climate emergency response.

We are currently recruiting a Finance & Operations Analyst, which will offer a unique opportunity for someone to work across a range of disciplines with support from domain experts and to gain broad and interesting experience. 

As Finance & Operations Analyst, you will be responsible for providing financial, operational, administrative and project management support to the Community Forest Trust and its subsidiaries.

The role is a dual role incorporating both finance and operational duties. Some key responsibilities therefore include:

Finance Work

• To process invoices and sales invoices in accordance with agreed procedures and regulations and to ensure that invoices are forwarded for authorisation in a timely manner.
• Reconcile the bank account monthly and ensure the financial system is up to date
• Actively contribute to supporting the Finance Manager in month end and year end reports and accounts
• Analyse monthly management accounts
• Support the preparation of grant claims, ensuring that adequate records are kept

Operations Work

• Support the CEO, Finance Manager and National Projects and Partnerships Manager with all aspects of their roles.
• Prepare materials for and arrange meetings including the CFT Board Meetings, the Forest Director Meetings and meetings with Defra and other key external stakeholders
• Project manage/oversee project management and communications for England’s Community Forests projects.

To be successful in the role, the postholder must have previous administration and/or finance and/or operational experience with high attention to detail, and analytical skills. Proficiency in Microsoft Office applications and accounting systems is also essential.

You must also be an organised and proactive individual with strong problem identification and solving skills, alongside a creative and innovative mindset.

As the role will involve working alongside the Finance Manager and other key stakeholders, the post holder will also require experience of working confidently and professionally with stakeholders at both senior and lower levels, with excellent communication skills.

Previous financial data management experience, financial qualifications, and good working knowledge of key accountancy software are also desirable, but not essential.

In return, you will receive some great benefits which include:

• Competitive rates of pay
• Remote and flexible working
• 25 days annual leave per year, plus bank holidays
• An enhanced pension scheme
• Possible funded training opportunities

The role is for a fixed term of 2-years, with the possibility of extending or being a permanent role in line with appropriate funding.

We welcome individuals with a general interest in the environment and its preservation.  We are also an equal opportunities employer who consider applications from all communities.

Should you be interested in this role we would be pleased to hear from you via a CV and a covering letter. 

Reporting to the CEO, this role will take overall strategic responsibility for the financial and operational management of MyBnk. The role will manage the internal and external financial processing and reporting, ensuring statutory and donor compliance, and foster a business partnering approach between the Finance team and the wider organisation. Our Finance and Operations Director will offer strategic insight into planning, forecasting, financial modelling and budgeting. The role will be a member of the Senior Leadership Team, and be a trusted expert advising the Board of Trustees. They will be a key driver of operational efficiency and improvement. 

We are holding an information webinar about this role on 31st January at midday. Please register for it via the job pack. All registrants will receive a copy of the recording.

MyBnk Directors are expected to identify and secure strategic partnerships that benefit the organisation. Equally, Directors will exemplify and model the MyBnk values of: 

• Young at heart, serious in intent 

• Stories are the best means of education 

• We live in the real world 

This role is a great opportunity to bring your professional toolkit to an exciting, growing and purpose driven charity doing vital work for our society. You will have the resources, support, and visibility you need from the CEO, Senior Leadership Team and Trustees. For the right person it will be a career-shaping role.

Strategic Financial Management 

• Lead budgeting and management accounting processes, ensuring that senior management and trustees have a strong understanding of the financial implications of their plans and decisions, including forward financial modelling and forecasts, variance analyses, cashflow forecasts and reserves targets. 

• Ensure business partnering is in place that allows senior management and trustees are able to obtain answers to financial queries, relevant analyses, and updated information when necessary. 

• Leadership on all aspects of statutory annual reporting and audits, working with the external auditors, including the implementation of findings and improvement areas. 

• Working with senior management team to ensure donor-related processes are compliant, efficient, and provide the best results for the charity. 

• Ensure that all finance systems, policies and controls are fit for purpose and well understood across the charity. 

• Line-manage the finance team. 

Operational Financial Management 

• Oversee transactional processing, to ensure these are efficient and accurate, and accounting transactions are compliant with relevant accounting standards. 

• Oversee payroll, ensuring this is managed efficiently, accurately, and is compliant with HMRC and pensions regulations 

• Oversee internal management accounting and donor reporting and contract management 

• Oversee the financial aspects of donor acquisition 

• Ensure VAT reporting and other tax filings are completed on time and accurately 

• Manage the organisation’s cashflow and reserves levels, and maximise any potential investment returns 

Operational Delivery 

• Supported by the Systems Transformation and Database team, you will systematically enhance, streamline and optimise operational processes and systems to enhance the working practices of the organisation. 

• You will lead on efficiency, quality, and scalability while driving technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by a Senior Systems and Transformation Manager and a Database Manager and our outsourced IT provider. 

• Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain MyBnk’s risk register and ensure its regular review throughout the organisation.

Governance 

• Operate in the capacity of Company Secretary and ensure compliance with Companies House and the Charity Commission.

• Support the strategic development of the organisation to ensure it has appropriate management and governance in place as we continue to grow. 

• Ensuring compliance with charity and company law including UK GDPR and producing timely updating of accurate company records 

• With the CEO, ensure the appropriate scheduling and recording of the work of our Board of Trustee and sub committees ensuring papers are produced and that business flows effectively between the SLT and the board. 

Whilst much of this role is naturally about the internal mechanisms, all MyBnk Directors are proactively exploring and securing strategic partnerships that benefit the organisation. You will be a leader in your field and MyBnk will support you in shouting about the great work you will be doing here. 

Reports to: COO

Location: Remote, with monthly co-working or team days in London and additional stakeholder meetings/ events as required. (Travel not funded for the regular monthly days.)

Salary: £31,000 + 11% employer pension contribution and other benefits, including generous holiday, retailer discounts and personal development budgets. 

Hours: Full time (37.5 hours a week) or 0.8 (30 hours a week) We are delighted to consider requests for flexible working patterns. 

Contract: Permanent

ABOUT NOW TEACH

Our long-term vision is a world where children benefit because talented people, who’ve already had successful careers, become teachers, and bring their skills and experiences to the schools that need them most. We support Now Teachers, training providers, schools and the wider education system to realise the full potential of career-changers in education. 

Career-changers bring new experiences into the classroom, but they often need support to complete their training and stay in teaching. We offer Now Teachers one-to-one support, alongside a comprehensive structured programme helping them change career successfully. This support continues after they’ve completed their training, and the Now Teach Network is there to help make the most of their experience and skills as career-changers.  

Our support helps Now Teachers stay in teaching: 75% of Now Teachers are still in teaching 2 years after qualifying, compared to much lower percentages nationally. Nearly 90% of our cohort are satisfied or very satisfied with the support they get from Now Teach.  

We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools.

ABOUT THE ROLE 

Role overview 

As Operations Executive, you will collaborate closely with the COO to enhance our operational efficiency and ensure seamless cross-organisational progress. In this key position, you will be responsible for monitoring and advancing our objectives, fostering collaboration, and optimizing processes to achieve our strategic goals, as well as providing first line HR and operations support to the whole of Now Teach. 

This role will involve working across several projects/services at a time, and the priorities of the role will adapt and develop over time depending on the needs and priorities of the organisation and where the support is needed most. If you are super organised, love coordination, communication and you have a keen eye for detail, this could be the job for you. 

In this role you will……  

Organisational effectiveness 

• Working with the COO, create tools and processes to track progress against organisational objectives, as well as designing and running the annual organisational objective setting process, in close consultation with the COO and other key staff members. 
• Proactively identify and mitigate cross-departmental risks to ensure timely and effective mitigation. 
• Identify and propose suggestions for improvement to cross organisational systems, processes and ways of working. 
• Own the policy update log and process, engaging the team and bringing in subject matter experts as required. 
• Promote a culture of continuous improvement and agile ways of working, including defining our approach to project management. 
• Provide reporting and analysis as required by the COO and CEO. 
• Ensure all key organisational dates and meetings are booked and clearly communicated with backwards planning of critical milestones. 

People coordination and support 

• Lead the onboarding, offboarding, training, and development of all Now Teach staff members, continuously enhancing these processes to align with organisational values. 
• Develop our people processes and policies in a way which is aligned to our values and enhances the experience of all staff members. 
• Act as a point of contact on general HR/People and operational queries for the Now Teach team and administer relevant people files and our employee database (SafeHR). 
• Support in the recruitment of diverse and effective staff, ensuring an effective recruitment process is in place for hiring managers to follow. 
• Manage and analyse our quarterly staff survey, making suggestions for how we can improve the staff experience. 
• Ensure there is an up-to-date record of all contracts and agreements with contractors and freelancers.
• Provide support to the payroll process as necessary. 

General support and administration 

• Own the scheduling and planning of Team and collaboration days, securing and booking meeting rooms and locations and cohering an internal team to plan an engaging employee experience.
• Coordinate IT support services with our outsourced provider, ensuring the smooth day to day running of the organisation 
• Maintain the Now Teach equipment register.
• Deliver induction training on the basics of our IT and technology set up
• Support with the running of our CRM, liaising across departments regarding any system development or change requests 
• Any other general support commensurate with the role. 

PERSON SPECFICIATION 

Who you are (qualities/values) 

• Passionate about ensuring that Now Teachers, schools, partners and the wider education system can realise the full potential of career changers in education.
• A strong relationship builder with people at all levels, and someone who gets a kick out of helping and supporting others. 
• A systematic and structured thinker with strong analytical abilities. 
• Proactive and innovative in identifying approaches and opportunities for improvement, particularly regarding technology. 
• Tenacious, highly organised self-starter who enjoys variety.
• Effective at working cross-organizationally to achieve results. 
• You are happy to get into the detail and not daunted by a challenge – no task is too big or small. 

What you’ll need to succeed in this role (experience/qualifications etc) 

• Experience in a cross-functional role within a small organization, with a proven ability to drive initiatives and achieve results in a dynamic environment. 
• Experience of managing projects in any setting – this doesn’t need to be a formal project management qualification but we are looking for someone who is able to get things done, and who can bring others with them. 
• An eye for future trends, particularly in how technology and AI are likely to transform organisational effectiveness over the next 5 years. 
• Experience analysing and presenting complex information simply. 
• Great attention to detail and the ability to join the dots and make connections between different areas of the organisation. 
• Excellent verbal and written communication and relationship management skills.
• Experience using a variety of tech systems and CRMs. 
• Desirable but not essential – knowledge of UK employment law (or a desire to learn). 

Application Process  

To apply, please complete our online application form where you will be asked to upload a short covering statement (no more than 1 side of A4) and CV (no more than 2 sides of A4) by 9am 10th February 2025. 

  
Your statement should include why you are attracted to the role and how you match the person specification particularly regarding your experience. 

If you need any additional support or require reasonable adjustments to the application process, please get in touch.

  
Diversity, Equity & Inclusion  

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.   

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavour to be as accommodating as possible. If you would like to discuss specific requirements, please get in touch.

All applicants must have an existing Right to Work in the UK.  

Safe Recruitment Procedure  

Now Teach are committed to safeguarding and promoting the welfare of children and young people.  To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a basic Disclosure and Barring Service check.  

Direct Marketing Manager – Membership
Reference: DEC20243205
Location: Flexible in UK – Homeworking with occasional HQ meetings in Sandy SG19
Salary: £32,022.00 - £34,377.00 Per Annum
Contract: 12 months (Maternity Cover)
Hours: Full-Time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We are seeking an experienced Direct Marketing Manager to join us for up to 12 months (maternity cover). You will lead the detailed planning and delivery of membership acquisition campaigns.

To be successful in this role you will need to demonstrate experience of planning and delivering mass-market income generation campaigns using direct and unaddressed mail, email and paid social media. You will also need to manage tracking and ROI reporting for your campaigns.

You will work as part of a very small direct marketing team with tight deadlines and approval processes.

This is a great opportunity to apply your skills to high-profile fundraising campaigns that deliver vital support for the conservation of birds and nature. Experience of working within charity fundraising and/or with membership products would be an advantage.

Essential skills, knowledge, and experience:

• Proven experience of planning and delivering end to end multi-channel direct marketing campaigns to hit income targets – must include direct mail not just digital channels
• Knowledge and understanding of direct marketing and fundraising compliance and best practice
• Strong creative understanding - able to assess the measures that will maximise response rates and write clear challenge and creative briefs
• Able to model/forecast the impact of channel choices or creative changes on potential campaign outcomes, manage and track costs and analyse impact and ROI
• Very high level of attention to detail, able to work under pressure, and adapt to meet changing circumstances as required

This is a Full-Time role for 37.5 hours per week. This is a maternity cover role for c.12 months.

You will work from home and will need a strong internet connection. You will occasionally need to travel to our HQ in Sandy, Beds (3-4 x per year)

Closing date: 23:59, Wednesday 19th February 2025
We are looking to conduct interviews for this position from 5th March 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

About The Murray Parish Trust

Children with a serious illness are three times more likely to struggle with their mental health. Their childhoods are overshadowed by coming to terms with diagnosis, hospital stays, treatment, feeling different from friends or managing how their illness affects daily life. Many of them struggle with severe anxiety and depression, experiencing isolation and trauma during their journey. These children are at much higher risk of long-term mental health difficulties that are more complex and difficult to treat, on top of living with often complex medical needs.

Actors Jim Murray and Sarah Parish’s first daughter, Ella-Jayne, was born with Rubinstein-Taybi Syndrome in 2009 and spent half her short life in paediatric intensive care, Southampton Children’s Hospital. Ella-Jayne died, at home, just eight months old. After they recovered from the immediate horror, Jim and Sarah felt an overwhelming drive to help other children and families and founded The Murray Parish Trust in 2014. They were awarded MBE’s in the King’s New Years Honours 2025 for services to seriously ill children and their families.

Our charity delivers projects that support the mental health of seriously ill children and their families. We improve access to specialist, imaginative and empowering support, at the earliest possible moment, to prevent long-term mental health difficulties. We do this by delivering a vast range of projects in children’s hospitals, hospices and other health or community settings across the UK. These include drama, dance, art, nature and music therapy; bereavement and mortuary suites, distraction equipment that reduces anxiety, sanctuary and quiet rooms; sibling support; counselling and therapy rooms; and psychological support for children/family members.

The role - Head of Public Fundraising and Operations

This is an exciting new chapter for The Murray Parish Trust. Our new Head of Public Fundraising and Operations will work closely with the Board of Trustees and our Head of Philanthropy and Projects to scale our impact and expand reach nationwide. They will play a pivotal role in leading operations and shaping the charity’s future, as well as leading on growing income from community, corporate, individual fundraising, which have been identified as strategic fundraising priorities.

We anticipate time will be split roughly equally between leading public fundraising and operational management. There is some freelance support with marketing, corporate and community fundraising, and volunteer coordination, plus trustee support with events; there is scope to expand the team as income grows. This role will support their work as well as personally deliver public fundraising activity, taking sole responsibility for individual giving and legacies.

This is a job of variety, innovation and opportunity. We are looking for an experienced fundraiser, perhaps an aspiring charity CEO, who is looking to develop skills and knowledge in charity management and strategy. This is a job for someone who is ambitious, collaborative, proactive and who has a genuine passion for championing the mental health of seriously ill children and their families.

Key responsibilities

Fundraising: Work alongside with the Head of Philanthropy and Projects to implement the fundraising strategy, including:

• Delivery of the specific fundraising activity delegated to this role to grow income year on year (individuals, community, corporate, legacies, events), supported by the work of freelancers.
• Strategic oversight of all public fundraising including monitoring, evaluating and reporting to the Board.
• Ensure excellence in donor stewardship that helps retain, grow and diversify support from existing donors.
• Maintain a proactive focus on donor acquisition, across the UK, prioritising areas where we have projects.
• Effectively utilise the CRM to proactively and accurately capture donor information and consents.
• Strong focus on return on investment to ensure efficiency in working nationwide, carefully prioritising activity.

Charity management and operations

• Help to shape organisational strategy, using data insight to drive decision making.
• Data management lead; incl. CRM management, data protection, embedding a culture of data collection.
• Lead on setting and managing annual income and expenditure budgets.
• Ensure compliance with the latest regulatory requirements and sector best practice.
• Coordinate and manage policy, procedure, risk management and wider charity administration.
• Provide support for financial management; incl. outsourced book keeping/monthly management accounts; working with accountants to ensure timely production of the Annual Report and Financial Statements
• Work closely with Board members with specific lead responsibility, incl. with the Treasurer in the production of cashflow and other financial reports.
• Supported by the volunteer coordinator (freelance), manage and develop a network of volunteers and ambassadors (e.g. talks, photo calls, events, collection tins, admin, research).
• Act as Secretary to the Board; including statutory filing, coordinating quarterly meetings and taking minutes, compiling/circulating Board papers, diarising other meetings and communication as needed.
• Represent the charity externally with diverse stakeholders.
• Responsible for the effective management and leadership of the public fundraising and operations team.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based capable Fundraising Administration & Operations Officer to provide critical support to the Partnerships & Philanthropy and Programme Funding teams.

· Enable smooth operation of systems and processes

· Implement standard operating procedures

· Support high-value fundraising and programme teams to work efficiently and effectively.

· Coordinate diaries, travel, meetings (internal and external)

· Accurate and efficient data collection and reporting

· Oversee Salesforce CRM and manage programme pipelines

· Liaise with colleagues across SOS Children’s Villages UK, the global Federation and external partners

If you are a proactive, detail-oriented professional with experience in operations, systems or administrative roles – and a passion for support teams working to improve children’s lives – we want to hear from you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Tuesday 11 February 2025 at 23:59 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

An exciting position has arisen for a Head of Finance & Operations to join a small not for profit Charity to lead their Finance, HR and Operations function. You will be managing a small team and will be reporting to the Board. 

Key responsibilities of the role:

• Work closely with the CEO and to develop and implement a robust financial strategy
• Lead on providing relevant finance operational support to the Charity in financial accounts, controls, statutory requirements, treasury, payroll, and financial systems
• Ensure that all relevant controls are in place and in accordance with the Charity SORP
• Lead the preparation of the statutory financial statements and the annual report
• Lead the organisational budgeting, forecasting and reporting process providing the right framework and tools to the organisation and consolidating budgets
• Ensure the planning and budgeting process is efficient for project budget holders
• Manage the HR function of the organisation
• Ensure effective implementation and continual review of a people strategy to enable all staff to achieve their fullest potential respecting the diverse experiences and cultures represented
• Staff wellbeing: continually seeking to improve the wellbeing of staff and support staff physical and mental health
• Manage any external HR consultants or tools 
• Responsible for line management of the Finance Officer and HR team 
• Ensuring HR records are updated and maintained whilst adhering to confidentiality requirements
• Performance management: supporting the leadership team in tracking staff development and performance management including setting up relevant processes and tracking mechanisms

Ideal candidate profile:

• Qualified Accountant (ACCA/ACA/CIMA)
• Experience of overseeing Finance, HR and Operations
• Extensive staff management experience
• Experience in a senior role in the Charity sector 

Agency reference number: J86403

Duration: 3-6 month contact with chance to extend

Working days: Full Time

Working pattern: Fully Remote

Day rate:£400 - £450 per day (outside ir35)