Operation Jobs

JOB DESCRIPTION AND PERSON SPECIFICATION

We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.

Responsible to

Director of Retail

Direct reports

15 Shop Managers (direct)

Working hours and contract

Full time/permanent

Salary

£35,000 - £45,000 plus full travel expenses

Location

Central & Greater London

Start date

September 2024

Role Responsibilities:

Strategy, planning and growth

· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.

· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.

· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:

o The professionalisation of our systems and processes to capitalise on all income opportunities.

o Putting a positive customer experience at the heart of our approach.

o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.

o Deliver Gift Aid targets across all shops.

o Assist the Retail Development Manager in launching new shops.

o Utilise digital and social media to drive footfall and stock donations.

o Support fundraising through the shops, including legacy and IG marketing.

o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.

o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.

Sales and Profit

• Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
• Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
• Drive the team to maximise income from Gift Aid on donated products
• Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams

Shop Floor

• Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
• Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
• Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
• Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
• Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
• Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
• Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety

Leadership – Volunteers

• Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
• Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.

• Connect the volunteer team with our work and help them to understand the value of their contribution.

Leadership - Paid Staff

· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success

· Provide line management, leadership and growth opportunities to the Shop Management team.

· Support new starters with comprehensive induction and training.

• Ensure effective training, development and performance management of paid staff

· Support the annual appraisal and probation processes for all reports.

• Work within our policies and procedures when dealing with problems at work

Management - Being part of Vision Foundation

• Play active part in the charity, including attending and contributing to all-staff meetings
• Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
• Be accountable for the integration of each shop into the local community in collaboration with the shop teams
• Empower the team to respond to all appeals and fundraising opportunities.
• Adhere to and enforce our safeguarding policies

Other

• Required to adhere to our vision, mission and values
• Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Governance, finance and operations

· Understand and mitigate risk in the context of charity retail and multi-site working.

· Ensure timely and accurate performance reporting to Director of Retail.

· Support the Director of Retail in:

o Developing annual budgets, report variance and reforecast as appropriate.

o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.

· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.

· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.

· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.

Impact

· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.

· Support eye health messaging through the shops.

· Support public awareness and understanding about visual impairment and visually impaired people.

· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Person specification:

Skills, knowledge & experience

Essential 

· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context

· Experience of developing and managing budgets

· Experience of EPOS systems and Gift Aid

· Experience of setting and managing income and expenditure budgets

· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Other benefits

We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Study leave and financial support for training & development

· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program

· An active Social Committee and staff events

Be the Face of Chickenshed's Bustling Café & Bar!

Chickenshed, the renowned inclusive theatre and education organisation, is seeking a passionate Café/Bar Supervisor to lead their vibrant café and bar operations!

What you'll do:

• Oversee all aspects of the café and bar, ensuring exceptional service and delicious offerings. This will often include working independently at times.
• Lead a team of part-time staff, fostering a positive and productive work environment.
• Develop innovative ideas to expand the business and elevate the customer experience for our diverse clientele. (This includes students and staff during the day, and members of the public attending shows in the evenings.)
• Maintain meticulous records for food safety, licensing, and finances.
• Champion Chickenshed's inclusive ethos and values in every interaction. This includes being aware of safeguarding best practices and highlighting any concerns.

You're a perfect fit if you have:

• A proven track record of success in a supervisory role within a customer-facing environment.
• A passion for excellent service and a commitment to high-quality food and beverages.
• Strong leadership skills and the ability to motivate and empower your team.
• Excellent communication and interpersonal skills to connect with a diverse clientele.
• A "hands-on" approach and the flexibility to adapt to a dynamic work environment, including times working independently.
• A commitment to safeguarding and awareness of best practices in an inclusive environment.

Why Chickenshed?

• Be part of a forward-thinking organization dedicated to inclusivity and creativity.
• Contribute to a thriving café and bar that serves a vibrant community.
• Enjoy a competitive salary of £26,000 - £31,000 dependent on experience.
• Make a difference in the lives of others through Chickenshed's impactful work.

Ready to join our team?

Apply today and help us take the Chickenshed café and bar to the next level!

Please note:

• While the job description is a guideline, it may be subject to change.
• Flexibility with work hours is required due to private event bookings.
• Part-time and job-share applications will be considered.
• Chickenshed is an Equal Opportunities Employer.

The Esther Project (TEP) Lead is responsible for the development, implementation and running of The Esther Project, management of the TEP Team and for the development of our network and partnership work.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Key responsibilities:

Outreach: The Esther Project

• Implement strategy for development of The Esther Project

• Oversee Netreach (online outreach), initial contact, visits to service users and manage ongoing contact, ensuring data protection and PECR/GDPR guidelines are adhered to 

• Review risk assessments and safety plans for outreach

• Ensure all outreach materials and resources are up to date and available for staff and volunteers

• Manage referrals in and out of TEP, including management of own caseload and allocation of referrals within the Outreach Team

• Keep an up-to-date record of all visits on Lamplight, and any further actions needed

• Manage Monitoring and Evaluation of TEP

• Oversee management and support with delivery of TEP workshops

• Oversee in-house counselling process and monitoring

• Line management of TEP Outreach staff inc monthly supervision

• To host monthly TEP Team meetings

• Assist in the training of all staff and volunteers forTEP

• Act as Yada’s First Aider (training provided)

Network, Training, Research & Learning

• To work alongside the Training Lead on developing and delivering training around supporting women in the sex industry 

• To build and maintain strong connections with local services, especially in relation to TEP including Probation, Prison Services, Council, Police, homelessness, domestic violence, mental health and substance misuse charities

• Attend monthly partner drop-ins across coastal West Sussex

• To keep up-to-date with research that is relevant to the field and allow this to inform practice of the Yada team

• Represent TEP at partner meetings e.g. Arun Drug Harm Reduction meeting

• Support monthly review of Yada policy in relation to TEP

• Support outreach work with local Police

• Support Yada partnership development with Sussex Police

• With the Operations Manager, when appropriate, represent TEP on regular Sussex wide network meetings such as Sussex Police Sex Working Portfolio & Subgroup and  Pan Sussex Sexual Violence/Abuse (SVA) meeting

TEP Volunteer Coordinator

• To ensure that all aspects of the recruitment, selection and induction process of TEP volunteers functions effectively and safely

• To manage TEP volunteer rota for netreach 

• To advertise new posts and oversee the selection process

• To take a lead on interviews and follow up of applications

• To liaise with Yada Operations Manager to ensure DBS checks are up to date

• To run and manage TEP volunteer induction process

• Support development and regular review of  the volunteer policy

• To offer regular training and supervision for TEP volunteers

Other Duties

• To support the Yada Operations Manager with strategy and the development of Yada

• To attend monthly team meetings and be an active member in decision making for Yada’s future

• To prepare TEP reports for quarterly Trustee meetings and fundraising feedback reports

We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital. MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. 

MediCinema Manager (Band 3) 

Reports to: National Cinema Manager

Manages: Deputy Manager (in due course), nurses and volunteers

Location: Alder Hey Children’s Hospital, Liverpool

Terms: 35 hours per week (5 days)

Salary: £34,749

Benefits: 27 days annual leave, plus bank holiday equivalent, + 5% employer pension contribution

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, in 2023 we introduced new Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. Through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our ‘Moments that Matter’ (MTM) programme.

Our cinema-based health programmes make a real impact during challenging times, shown by our regular feedback surveys from attendees.

· 99% agree MediCinema makes a positive difference to their hospital experience

· 93% agree MediCinema reduces stress and anxiety

· 90% agree MediCinema supports mental health and helps people cope

· 88% agree MediCinema helps support recovery

· 55% agree MediCinema helps to reduce pain

MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.

Alder Hey Children’s Charity

We are working in partnership with Alder Hey Children’s Charity to bring a brand new MediCinema to Alder Hey Children’s Hospital in 2024. The Alder Hey Cinema Manager will be an employee of MediCinema, but the role will be funded by Alder Hey Children’s Charity.

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families they care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of their amazing young patients. This includes the funding of specialist medical equipment to ensure brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety for young patients. They also fund a range of programmes and special projects such as ward musicians, their on-site magician and the play specialists they have on every ward.

The Role

We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital.

The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We will run four regular inpatient screenings each week – exact times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

The role of the Cinema Manager is essential to ensure the effective delivery of our service. Based at Alder Hey Children’s Hospital the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing links with hospital staff to ensure the service is widely advertised and utilised.

The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.

Service Delivery

• Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
• Be responsible for:
  • Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Collate, analyse and report back on agreed metrics and KPI’s
• Support with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
• Manage the local roll out of any new type of screenings we embark on, such as our Applied Screening initiative.
• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Alder Hey Children’s Charity.
• Develop and manage effective partnerships throughout the hospital and community.
• Represent the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.

Administration and other duties

• Provide holiday or emergency screening cover when required.
• Manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the MediCinema at Alder Hey, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced DBS check, which we will arrange.

How to Apply

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Applications should be your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

Please note applications will be anonymised.

Closing date for applications: Midday, 8th July 2024

Interviews: w/c 15th July 2024

MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any adjustments in the interview process please let us know.

Are you results-driven with a proven track record of supporting innovative and engaging fundraising products? Would you like to make a significant impact to the lives of millions of people affected by heart and circulatory disease?

If so, you could be the Product Executive we are looking for!

As a Product Executive, you’ll work closely with the Product Delivery team to develop and deliver compelling, customer-centric virtual fundraising products. These include month long virtual challenges such as Walk 10,000 Steps a Day and Dechox. You’ll also work with the team to investigate and develop future virtual fundraising innovation opportunities.

Innovation and product development will be at the heart of everything you do. With a newly refreshed strategy set up to develop and deliver a sustainable and varied portfolio of mass participation and virtual events, your role will be critical in helping us generate net income to power our research and help save lives. 

You’ll work closely with members of the Product Delivery Team and other expert functions across the organisation, ensuring that all activity is successfully planned, delivered and managed, and all financial and non-financial targets are met. As an end-to-end guardian of the products and propositions in our portfolio, you’ll facilitate an excellent customer journey from start to finish.

Working arrangements 

Please note, this is a fixed term contract until August 2025, covering family leave.

Start date: As soon as possible.

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you 

As our ideal candidate, you will:

• Utilise excellent communication, organisation and analytical skills to contribute experience, energy and passion to product development and delivery, driving engagement and fundraising to meet ambitious targets
• Apply a solid understanding of marketing techniques and fundraising principles to effectively contribute to a diverse product portfolio
• Demonstrate a proficiency in leveraging customer, market and financial data to inform decision making
• Collaborate effectively with cross-organisational and external teams to ensure a seamless execution of products
• Have your “finger on the pulse” when it comes to any new technologies and emerging trends in mass participation and virtual fundraising, remaining proactive and innovative in your approach 

If you’re ready to make your mark on one of the UK’s largest health charities and improve the lives of people with heart and circulatory conditions, apply now!

Introducing Chance UK

Join Our Team

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

Key Information

Reporting to: Director of Services
Employment type: Full Time
Direct reports: N/A 
Hours: 37.5 hours per week. Presence in the office will be mandatory during the first few weeks until the post holder eases within the role. Then the working pattern will switch to Hybrid working with a minimum of 2 days in the office and a possible 4 Saturdays a year for graduations. 
Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.
Start date: ASAP
Salary: £27,562.50 per annum
Closing date: Sunday 14th July 2024 
Interview: Week commencing 29th July 2024

Role purpose  

Chance UK are looking for a go getter and experienced administrator to join the team. The role will manage the services administration from imputing data on our system and supporting referrals to ensure that all relevant information is captured to planning celebration graduations.

Key to this role is supporting and developing qualitative and quantitative data, establishing high quality practices; a focus on outcomes for children and young people and fostering a positive team culture. The successful post holder will ensure best practice in all service delivery whilst ensuring that outcomes are captured in line with KPIs. Good knowledge of Salesforce would be desirable.

Click to see the full job description and find out more about this role.

We are looking for a highly skilled Retail Business Manager to join our retail team covering the South region.  You will join us working 35 hours per week on a permanent basis and in return will receive a salary of up to £53,353 per annum plus £3,600 car allowance.

Please note, the successful candidate will cover our South region and should therefore be located within a commutable reach of the both the South Coast of England and the Midlands.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters, and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

The Retail and Trading department sits within the Marketing and Income Generation Directorate and comprises a diverse shop estate of 90 shops across England, Scotland and Wales and a growing ecommerce operation. The Retail Business Manager is a crucial role in the profitable operation of our shop estate and reports directly into the Head of Retail and Trading.  This is an exciting time to join the Retail team at Cats Protection as we evolve our strategy, infrastructure and offering. This is a unique opportunity to drive change, influence and lead a committed team as we work towards optimising retail operations and reaching our full potential. 

Responsibilities of our Retail Business Manager:

As Retail Business Manager you will lead, manage, coach, and develop a team of Area Retail Managers and shop teams to be the best they can be, to maximise sales income and operating profit, and contribute to the delivery of the Retail and Trading business plan. You will exemplify our organisational values and behaviours while driving a commercial approach to the optimal delivery of operating profit and safe ways of working. You will develop mutually beneficial internal and external stakeholder relationships; lead shop teams in the delivery of retailing excellence, including volunteer engagement and development, social commerce, and sector leading pillars of charity retailing; lead in the development, optimisation and growth of our Retail estate, raising awareness of our brand and promoting our work with cats.

What we’re looking for in our Retail Business Manager:

• Extensive experience of working in a senior operational retail role within the charity sector
• Evidence of change management experience and leadership at a mutli-site level
• Experience of strategic planning and new shop openings
• Experience of setting and managing income, expenditure, and profitability budgets and understanding of profit and loss formats
• Full, valid UK driving licence, access to a vehicle and ability to travel extensively across defined region, often staying away from home overnight

What we can offer you:

• salary of up to £53,353 per annum
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 3rd July

First stage interviews for this role will take place between 3rd & 10th July.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Management Accountant (Part Qualified)
Location: King's Cross, London (hybrid)
Contract length: Permanent
Salary: £39,000 - £42,000 depending on experience

Who are we?

Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.

The role

This is an important post in the finance team and, as the Part qualified Management Accountant you will be responsible for a number of important processes supporting month end, reforecasts and the annual budget. You will also work with the head of finance on specific projects and support budget holders across the charity on financial questions and analysis.

To give an idea of focus, the core areas of delivery will include:

• Reconciliations and month end processes to support closing the books
• Support on reforecasts and the annual budget
• Corporate national art pass invoicing
• Being the lead on AFSL, our trading entity, including raising invoices and intercompany transactions
• Lead on grant payment queries
• Help with the preparation of VAT returns
• Administer investments including compliance
• Year-end reconciliation and audit support
• Supporting the head of finance on the assessment of finance processes and practices including implementing outcomes

Key Employee Benefits

• Generous Annual leave– 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
• Free National Art Pass (NAP)- for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance- cover for up to three times your basic salary.
• Season Ticket Loan
• Cash health plan
• Pensions- Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).

Closing deadline: 9am on 26 July 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

No agencies please.

Finance Officer

Location: Southampton

Contract type: Permanent

Hours per week: 22.5 hours pw, between Mon-Friday, office based with potential for home working

Salary: £25,152 to £30,143 FTE depending on experience

Reporting to: Head of Finance

Would you like to be part of an innovative, friendly and dynamic team committed to making a difference by supporting people affected by domestic and sexual abuse? Yellow Door is seeking a motivated Finance Officer who shares our values and our vision for a world where adults, families, young people and children can live without experiencing domestic and sexual abuse and the resulting devastating impacts.

With an amazing team of around 100 employees and volunteers, Yellow Door is an amazing charity that changes lives for the better by working together to prevent and respond to domestic abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 service users to provide crucial support, advice and information.

Our Finance Officer role is a vital part of our valued team. The finance function is integral to the effective operation of the organisation. Managed well it enables us to assess our financial stability and understand our capacity for growth and long-term success.

Key Responsibilities for the role:

• Managing accounts receivable/payable
• Reconcile bank accounts regularly including a final month end reconciliation for monthly reporting
• Process monthly payroll, manage NEST and HMRC
• Monthly reconciliations for all balance sheet accounts
• Answer queries from other departments about financial information
• Assist in the production of monthly management accounts, annual budget and statutory reporting
• Monitor the finance mailbox

This role involves regulated activity. To be considered, candidates must meet all eligibility, application, and qualification requirements as stipulated by the regulatory authority. Additionally, applicants are required to complete an enhanced Disclosure and Barring Service (DBS) check in accordance with Safer Recruitment practices.

If you think you might be the right fit but would like to know more, we’d love to hear from you.

Apply now to view the full role description!

Closing date: 31-07-2024

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We are open to the post being spread over a working week to suit a potential post holder but would prefer a consistent work pattern.

For example: 16 hours could be 4 hours a day over 4 days: 10 am - 2 pm Mon – Thurs

Total salary will be inclusive of holiday pay, and employee will receive 1/12th of the salary each calendar month.

Contractual Location is the Diocesan Offices in Coventry. There is the opportunity to work in a hybrid fashion with office and home working.

*Alternatively, the job can be worked at 14 hours per week over a full year and please refer to the full job description for the renumeration package.

The Role of New Worshipping Communities Coordinator

We are looking for an enthusiastic individual with both good administration and people skills to join us and provide support to the Director of New Worshipping Communities as we work to launch 150 New Worshipping Communities. The role has a focus on the creation and facilitation of learning community events to support leaders of New Worshipping Communities.

The main responsibilities of the New Worshipping Communities Coordinator are:

Working with the Director of New Worshipping Communities on the logistics of event organising, liaising with contributors and attendees and assisting with publicity. Facilitating Learning Communities through working with the national Myriad team and local Mission Hub leaders to put together excellent support for pioneering lay leaders.

What we are looking for in a New Worshipping Communities Coordinator:

• Excellent interpersonal skills

• Highly organised

• A passion for New Worshipping Communities

• A desire to serve the leaders of the communities

This post reports to Director of New Worshipping Communities and is based in Coventry.

Diversity, Equity and Inclusion In the Diocesan offices we are committed to work with determination towards a fuller representation of the social, cultural and ethnic diversity which accurately reflects the people we serve in the Diocese of Coventry. We expect all employees to promote and model equity, diversity and inclusion in their working practices and relationships and to uphold principles of equality of opportunity in accordance with our legal and theological obligations as written in Galatians 3:28 which says, “There is neither Jew nor Gentile, neither slave nor free, nor is there male and female, for you are all one in Christ Jesus”.

If you have a disability, long-term illness or are neurodiverse, and you feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you.

As an equal opportunities employer, we particularly welcome applications from United Kingdom Minority Ethnic / Global Majority Heritage (UKME/GMH) candidates who are currently underrepresented in our organisation. All appointments will be made on merit of skill and experience relative to the role.

All employees undertake mandatory Diversity, Equity and Inclusion training during their employment with us.

We are looking for a highly skilled Retail Business Manager to join our retail team covering the North region.  You will join us working 35 hours per week on a permanent basis and in return will receive a salary of up to £53,353 per annum plus £3,600 car allowance.

Please note, the successful candidate will cover our North region and should therefore be located within a commutable reach of both the Scottish Borders and the Midlands.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters, and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

The Retail and Trading department sits within the Marketing and Income Generation Directorate and comprises a diverse shop estate of 90 shops across England, Scotland and Wales and a growing ecommerce operation. The Retail Business Manager is a crucial role in the profitable operation of our shop estate and reports directly into the Head of Retail and Trading.  This is an exciting time to join the Retail team at Cats Protection as we evolve our strategy, infrastructure and offering. This is a unique opportunity to drive change, influence and lead a committed team as we work towards optimising retail operations and reaching our full potential. 

Responsibilities of our Retail Business Manager:

As Retail Business Manager you will lead, manage, coach, and develop a team of Area Retail Managers and shop teams to be the best they can be, to maximise sales income and operating profit, and contribute to the delivery of the Retail and Trading business plan.You will exemplify our organisational values and behaviours while driving a commercial approach to the optimal delivery of operating profit and safe ways of working. You will develop mutually beneficial internal and external stakeholder relationships; lead shop teams in the delivery of retailing excellence, including volunteer engagement and development, social commerce, and sector leading pillars of charity retailing; lead in the development, optimisation and growth of our Retail estate, raising awareness of our brand and promoting our work with cats.

What we’re looking for in our Retail Business Manager:

• Extensive experience of working in a senior operational retail role within the charity sector
• Evidence of change management experience and leadership at a mutli-site level
• Experience of strategic planning and new shop openings
• Experience of setting and managing income, expenditure, and profitability budgets and understanding of profit and loss formats
• Full, valid UK driving licence, access to a vehicle and ability to travel extensively across defined region, often staying away from home overnight

What we can offer you:

• salary of up to £53,353 per annum
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 3rd July

First stage interviews for this role will take place between 3rd & 10th July.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Spectra is a dynamic, London-based not-for-profit, committed to improving the well-being and choices of communities, particularly in relation to sexual health, gender identity, emotional resilience, and combating isolation. The organisation has a 30-year history of delivering to some of London's most marginalised communities, and has operated as Spectra CIC since 2012. Since 2012 we have expanded and stand now at over 40-staff with an annual turnover of circa £1.8m.

Spectra’s services are funded by local authorities, trusts and foundations and other grants and donations. Spectra have made recent investment into our fundraising capacities to support further growth and sustainability. 

Spectra’s current founder and CEO is stepping down from the role after some twelve years as leader, and the Board is looking to recruit a new CEO with the energy, drive and enthusiasm to take Spectra to the next level. 

Please download the CEO Recruitment Pack for details of who we are looking for and how to apply.

You will be able unequivocally to respect, support, promote and work within LGBTQ+ and the other diverse communities that Spectra serve.  Applications from people with lived experience in the communities and issues we work with are encouraged.

Please submit a CV, supporting statement and Diversity Monitoring Form as per the CEO Recruitment Pack instructions.

FareShare Merseyside & North Wales

Job Description –Community Coordinator Assistant

Reporting to:  Regional Manager

Location: Totton   

Contract: Permanent

Hours: 35hrs

Salary: £22,495-£23,170

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

 Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.

We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

As a Community Coordinator Assistant for FareShare, your primary responsibility will be to manage and sustain the Community Food Membership (CFM) programme. Your goal will be to maximize relationships and add value to create the best experience for our charity partners. To excel in this role, you must be an exceptional communicator with an approachable nature, capable of securing, developing, and maintaining relationships with charities, and raising awareness of FareShare Merseyside and North Wales (FSM&NW) across the region.

The Community Coordinator Assistant will require a full clean driving licence, have access to a vehicle and be competent and confident traveling independently as they will be traveling across our region. Which consists of, Wirral, Knowsley, Sefton, Halton, Cheshire East and North Wales.

This role is vital in ensuring the success and sustainability of the FareShare Community Food Membership programme by fostering strong, supportive relationships with our charity partners and making a positive impact across the region.

Main areas of responsibility

The Community Coordinator Assistant will be responsible for the recruitment and retention of Community Food Members (CFMs) within the designated region. This role requires close collaboration with the Regional Manager, the Finance team, and Head Office. The Community Coordinator Assistant is expected to meet recruitment and retention targets, produce comprehensive reports, and ensure all requirements of funders are met.

• Organised, reliable and with a high attention to detail. 
• Some experience with customer relationships management systems.
• Strong IT and Microsoft Office skills: Outlook, Excel and Word are essential.
• Strong numeracy.
• Ability to prioritise and multi-task as required. 
• A strong team player with a good work ethic. 
• Ability to work to tight deadlines and in a fast-paced environment. 
• Understanding of GDPR principles.
• Curiosity and empathy with FareShare’s mission and strategy. 

·  

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential Criteria

• Previous experience in community work
• Excellent written and verbal communication skills
• Hold a full UK driving licence and have access to a vehicle
• Have a commitment to Equality, Diversity and Inclusion
• Eligible to work in the UK

Desirable Criteria

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with customer relationship management software.
• Be degree educated or have a strong career history doing similar roles in any sector.
• Have some experience of community.

Competencies and behaviours

• Develop and implement strategies to recruit new CFM’s
• Maintain relationships with existing CFMSs to ensure high retention rates
• Conduct outreach activities to promote the benefit of CFM membership
• Able to demonstrate being a Team player
• Eligible to work in the UK

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Hybrid working with regular travel to our London Bridge Office

What the job involves 

Join our dynamic People and Culture team as Head of People - Learning, Engagement, and Experience! In this strategic role, you'll provide leadership across Prostate Cancer UK, focusing on people and volunteer experience with a people-centred approach. You'll help develop and deliver inclusive, dynamic people development and culture strategies to drive employee engagement, upskill our people, and manage internal and volunteer communications, ensuring our continued growth.

You'll lead teams specialising in learning, engagement, and volunteer experience. You'll develop and ensure the successful implementation of a learning and development strategy that aligns with the strategic and operational capability needs of the charity. You'll design and deliver a series of interventions that develop our senior leaders, colleagues, and volunteers, enhancing our capability to deliver our strategy. You'll continuously review and evaluate People Experience and Culture activities to ensure they remain relevant to changing organisational needs and are aligned with other support functions and operational strategies.

Directing the development and implementation of a strategic internal communications plan, you’ll ensure all colleagues and volunteers are connected to our work, reinforcing our values and culture. You'll own the cycle of gaining feedback from colleagues and volunteers and drive the action planning process to ensure that progress and improvements are achieved.

Working across Directorates, you'll ensure a consistent people and volunteer experience. You'll guide the design and management of systems and processes that deliver a great experience, ensuring all interventions are measured and evaluated effectively, building learning into subsequent activities.

You'll coach and develop your team to achieve fantastic results and progress their skills and capabilities. Additionally, you'll build strong collaborative working relationships across our senior leadership team and work with an in-depth network of external suppliers and partners to support the delivery of our work. 

What we want from you 

An experienced people leader, you’ll have a proven track record of developing and delivering impactful People Experience and Culture strategies, including learning and leadership development interventions, ideally within the charity or not-for-profit sector. You're both a strategic and operational thinker and leader, able to articulate clear aims and rationale to shape longer-term plans and see them through to operational delivery.

With experience in leading strategic internal communications, you're attuned to the changing world around us and understand how this could enhance or derail our People strategies. Passionate about organisational development, you’ll have a solid understanding of the employee lifecycle and can demonstrate your contribution to developing culture and improving people experience as well as volunteer experience interventions.

Your exceptional interpersonal and communication skills allow you to operate and manage comfortably in a multicultural and multistakeholder organisation. As a natural relationship builder, you’ll work collaboratively, balancing operational and strategic responsibilities. You're also at ease presenting to the Leadership Team or the Board. You're someone who easily connects with people from a range of backgrounds, putting our people at the heart of everything you and your team do.

Ideally, you hold a recognised qualification in organisational development, learning and development, or human resources (CIPD), or an Internal Communications accreditation (IoIC accredited Diploma or CIPR diploma), or equivalent work experience.

These are the skills and types of experience you’ll need for this role – but we know skills and experience can be developed. If you think you can do most of this, and are excited by our work, we want to hear from you. 

Why work with us?

Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps

More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) and view our ‘How to apply’ section on the website advert sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Monday 15th July 2024.  Applications must be submitted by 12:00 noon UK time. 

Interviews: By arrangement. Currently scheduled for the week of Monday 22nd July 2024. Please note there will be a two-stage interview process for this role.