Operation Director Jobs in Home Based
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
Malvern Cube Centre Manager
We are recruiting a Centre Manager for Malvern Cube. This is an exciting opportunity for an experienced, enthusiastic and community aware person with excellent people skills to manage the Centre and lead our further development.
About Us
Malvern Cube is an exciting volunteer led community and arts centre run by Malvern Youth and Community Trust, a registered charity. At Malvern Cube, our mission is to offer an inclusive environment for Malvern people where they can come together and share a feeling of community. We do this by:
- Facilitating a varied, exciting programme of activities, events and performances
- Managing Malvern Cube to be an affordable, versatile and sustainable space.
We are a values-based organisation operating 'for the community, by the community'. This means that delivering community benefit is at the heart of all that we do. We take pride in being responsive to community need, accessible, inclusive, affordable, ethical, diverse and sustainable. We have strong environmental credentials and use solar power to help an older building meet modern standards of sustainability.
We hire rooms to individuals, groups and clubs for educational, social and therapeutic purposes and our clientele are aged from 0 - 104! Our annual footfall is around 3,000 (and growing!), and we have over 50 classes and activities running each week. Our theatre space is well used by a variety of both well-known and amateur performers and we have three resident theatre groups. We are proud of our in-house cafe, The Garden Cafe, which prepares nutritious, affordable and delicious food fresh on site every weekday, using locally sourced ingredients. And our sister charity, Cube Youth, provides regular youth club activities and a Youth Café.
As well as our Centre Manager, the staff team includes our Administration Manager, caretaker and cafe staff. We also have a great team of volunteers, and a strong Board of Trustees responsible for the governance of the charity. We receive no external funding and operate largely from hire income and successful applications for grant funding.
The role
As Centre Manager, you’ll play a vital role in ensuring the smooth day-to-day running of this busy, vibrant community centre and engaging with the community and hirers to present a welcoming, friendly and inclusive atmosphere. Your role will include:
- promoting Malvern Cube and what it offers, developing and maintaining a strong community presence and ensuring that the facilities are well used and hire income is maximised.
- ensuring the effective robust financial management of Malvern Cube and providing regular financial reports to trustees.
- leading and developing the staff and volunteer teams
- contributing to the development of Malvern Cube's strategic plan and leading on key aspects of its implementation.
- day-to-day interface with centre users, hirers and the general public.
About you
Do you have drive, passion and vision, proven success in community and arts centre management, excellent leadership qualities with ability to motivate and inspire others? Do you thrive in a fast paced, varied and friendly environment? If the answer is yes, we would love to hear from you.
This job is for you if …..
- you have a genuine passion for working with community groups and managing and developing community services and activities, and can inspire others to support through your enthusiasm.
- you have experience of successful people management, team building, and supporting staff and volunteers.
- you know how to effectively develop, manage and report on a budget
- you work strategically to understand what needs to be achieved and design solutions collaboratively with others
- you have excellent oral and written communication skills, and the ability to communicate effectively with a wide range of stakeholders.
- you know how to organise, prioritise and delegate a varied and unpredictable workload and develop and implement effective operational systems.
·25 days annual leave in addition to bank holidays
·Sick pay scheme
·Stakeholder pension scheme
37.5 hours per week (full-time), approx. 8.45 – 4.45 Monday to Friday; some evening and weekend work may be required.
Please submit a CV and a supporting statement. Your statement is an essential part of your application and should set out why you are applying for the role, and what you will bring to it. Please provide information about your experience, skills, knowledge and achievements, referring specifically the areas set out in the Job Description and the Person Specification and giving examples and evidence wherever possible.
Interviews will take place on Tuesday 22nd October 2024.
The client requests no contact from agencies or media sales.
Peer Support Group Development Officer - Midlands Area
Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region of the Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.
In the role of Individual Giving Assistant – Supporter Retention & Development at The Royal Marsden Cancer Charity, you will play a key role in supporting the Individual Giving team. Your work will focus on retaining and developing relationships with supporters, ensuring they have the best possible experience with the charity. This includes managing supporter queries, processing donations, and providing sensitive and empathetic communication, particularly with those donating in memory of loved ones.
You will also help execute fundraising campaigns, contributing to the planning, proofreading of materials, and adhering to timelines and budgets.
Additionally, you’ll provide administrative support to the team, maintaining accurate records and occasionally covering reception duties, to ensure smooth day-to-day operations. This role is crucial in helping the charity achieve its ambitious fundraising goals while making a meaningful impact on the lives of cancer patients.
Please send your CV and a cover letter highlighting how you meet the skills and experience in the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Foundation for Integrated Care is looking for an executive administrative assistant to join our highly congenial and international team, supporting our Director of Operations and Resources from the Oxford Office. The ideal candidate is efficient, detail-oriented, and skilled in supporting maintaining the Operations of the Foundation. As an Executive Administrative Assistant, you will be responsible for providing high-level administrative support ensuring smooth day-to-day operations. This is a fast-paced and dynamic role that requires exceptional attention to detail, strong communication skills, and the ability to multitask effectively.
Responsibilities
• Working alongside the Director of Operations and Resources to ensure the smooth running of the office.
• Working alongside the Office Manager in the review of supplier’s contracts.
• Provides administrative support to ensure efficient office operations
• Assist with day-to-day financial administration
• Book travel arrangements for staff
• Provide HR administrative support.
• Provide administrative support to the Chief Executive Officer, managing her diary
• Co-ordinating Board meetings booking schedule
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Overseeing the Info inbox, monitoring and responding to general enquiries.
• Providing administrative support across the team as and when required.
Please submit a Cover Letter and CV no later than 27 September 2024. Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified.
Leading the global movement for change
The client requests no contact from agencies or media sales.
Rock UK has an exciting opportunity for a new Centre Director at its Carroty Wood outdoor adventure centre in Tonbridge, Kent. We are looking for a committed Christian who is passionate about their faith, the outdoors and young people. The Centre Director will have the management experience and pastoral heart to lead and inspire the centre staff team with a desire to share the love of Jesus with our guests through adventure, hospitality and service. Reporting to the Chief Executive, the Centre Director will be a member of the Rock UK Senior Leadership Team. Whilst having a love of the outdoors, it is not essential that the successful applicant will be a qualified outdoors practitioner.
This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our ethos statement.
This role is a full-time role, 37.5 hours per week. It is a permanent contract subject to satisfactory references, an Enhanced Disclosure and Barring Service Check and a 6 month probationary period
Stage 1 interviews will be held week commencing 7th October 2024.
We are unable to consider applications from anyone who does not have the right to work in the UK.
The client requests no contact from agencies or media sales.
Beat the UK’s eating disorder charity is seeking a new Director of Fundraising, this is a fantastic opportunity if you are looking for a new challenge or if you are considering stepping up into your first Director role. You would be joining a strong supportive leadership team who work collaboratively and are committed to demonstrating the values of the organisation. Central to their success is the commitment to build and maintain supportive and mutually empowering relationships with colleagues, supporters, and beneficiaries. One of the ways to support their people in terms of wellbeing is that all staff work a 4-day week/34 hours at full time pay – this was introduced during COVID and due to it’s success has continued.
The Organisation
Beat is the UK’s eating disorder charity. Founded in 1989 as the Eating Disorders Association, Beat's mission is to end the pain and suffering caused by eating disorders. Its national Helpline exists to encourage and empower people to seek help quickly, as early treatment greatly increases the chances of recovery. Individuals can reach out to Beat online or by phone, where they will be listened to, helped to understand the illness, and supported in taking positive steps towards recovery.
Beat also extends support to family and friends, providing them with essential skills and advice to assist their loved ones while maintaining their own mental well-being. Beat shares a vision of ending the pain and suffering caused by eating disorders and is driven by the people it serves, the impact it can make, and the commitment shared among its members.
More information about Beat can be found on their website.
The Role
Beat is seeking someone with the ambition, creativity, and drive to build on its recent success and help the organisation reach a new level of influence and impact. The ideal candidate may already be working at the Director level or may be looking to step up into the Director role after leading a successful team within a larger fundraising function.
Person specification
- Significant experience at a senior level in a fundraising function with good understanding of all aspects of charity fundraising and a proven track record of raising significant sums and managing relationships in at least one key area.
- Experience in developing and monitoring the implementation of strategies, budgets and operational plans.
Please download the Candidate Information Pack for further information.
How to Apply
If you would like to be considered for this exciting opportunity, please provide:
• An up-to-date CV
• A supporting statement of no more than 1 side of A4, outlining your experience, motivations and suitability for the role.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.
Application Closing Date: Monday 30th September 2024
Interviews with Beat: Week commencing 28th October 2024 (TBC)
Investment Director - Diversity Focused Fund
Location: London/Hybrid
Department: Big Issue Invest Head Office
Contract type: Permanent
Hours: 35
Salary:£70,000 - £75,000 depending on skills and expereince.
We are looking for a socially equitable Investment Director to join one of the UK's leading Social Impact Investors.
We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector – women in senior roles, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds.
The Investment Director will lead the Growth Impact Fund which has been designed to address structural barriers facing entrepreneurs from underrepresented back grounds. You will be working closely with Joint Venture Partner – UnLtd. in managing the existing portfolio of diverse social enterprise clients on behalf of the fund.
You will have an understanding of investment from origin, investment and portfolio management to potential exits and a considerable understanding of the financial needs of social enterprises.
You have strong end to end investment tracking skills, the ability to build trust and credibility with stakeholders alongside the ability to negotiate and utilise sales skills when building new business.
If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role.
Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive.
The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion.
Salary and Benefits:
- Salary is in the range of £70,000 to £75,000 per annum dependent on skills and experience.
- 25 days holiday plus bank holidays that grows incrementally service.
- Flexible working policy
- Pension scheme
- Private Health care cover
- Enhanced Family benefits
- On-going learning and development
- Employee Assistance programme to support your health and wellbeing
- Perkpal Benefits scheme
Workplace details
The role is based in the Big Issue Head Office in Finsbury Park, London.
Closing date – 02 October 2024 (23:59pm). Please note that we may shortlist and interview before the role closes so please apply asap.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.
REF-216896
Salary range £53,000 – £57,000 per annum | 35 hours per week | Permanent
Hybrid working pattern (2 days in the office)
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence. VAWG crimes, which include domestic abuse, rape, sexual assault, stalking, and harassment, accounted for 20% of total police recorded crime in England and Wales between 2022 and 2023. Do you want to make a difference? If so, read on.
About the role
We are excited to be advertising this newly created role as part of WGN’s growth. This role will be the lead on the finance function. Reporting into the Director of Finance and Resources, the role works closely with stakeholders across the organisation including executive leadership, with a specific focus on working closely with the Director and external auditors. The role will have two direct reports – Finance Business Partner and Finance Officer. This is a hands-on role and will have full responsibility for the finance function on a day to day and medium-term basis. The Financial Controller is to lead on all financial systems set up and upgrades.
Although the organisation is well established, this is a growing sector, and the organisation has gone through rapid change over the past few years and is therefore offering the right candidate a great opportunity to deliver change and make a real difference to WGN’s staff and clients.
Role Responsibilities:
- Responsible for the management and development of the Finance Business Partner and Finance Officer.
- Preparing the year-end statutory accounts and liaising with external auditors.
- Responsible for ensuring that all financial controls are implemented and adhered to within the organisation, in accordance with company policies and procedures.
- Supporting non-finance colleagues and stakeholders in understanding all requirements related to the funding agreements.
- Leading the month-end process with the support of the Finance Business Partner and the Finance Officer.
- Leading on all financial systems set up and upgrades.
- Ensuring that all restricted funds are used in accordance with the funding agreements.
- Responsible for treasury and investment management across the organisation.
- Ensuring all payroll payments are made on time.
- Leading the procurement function across the organisation.
About you
If you are someone who has strong financial reporting, budget setting, and year end processing skills, with a keen eye on details and drive to facilitate change and enhance the finance function this role would be for you.
The ideal candidate will:
- Have experience in working with the charity sector in a similar role for at least two years.
- Work well with non-finance colleagues and trustees in delivering key financial reports in an easy-to-understand manner.
- Be a qualified accountant.
- Be comfortable working in a hands-on environment
A commitment to WGN’s goals is key requirement, as well as a pro-active and collaborative working approach.
How to apply
Altum Consulting are managing the recruitment process on behalf of WGN so please apply now or contact Imogen Brown to speak in more detail about the role.
You will be required to complete an application form and Equal Opportunities Monitoring form. Please visit our website to download an application pack.
The deadline for applications is 9am on 11th October 2024. Interviews are expected to take place in the week commencing 15th October, however, please note this may be subject to change and could be sooner. Interviews are likely to take place remotely.
Further Information
Employee benefits are competitive for our sector and size and can be found on our website or can be requested from the HR team.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.
This post is subject to satisfactory references, DBS check, and social media check.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting position has arisen for a Finance Director to join the Senior Leadership Team at a globally recognised Cancer Charity. The successful postholder will play an instrumental role in shaping and driving the financial and operational strategies and will support the CEO.
Key responsibilities of the role:
- Collaborate with the Senior Leadership Team to shape the long-term organisational strategies
- Foster organisational coherence in Finance and Operations, developing systems and policies aligned with the Charity’s values and strategies
- Offer guidance and support on governance matters, keeping abreast of regulatory developments and changes in governance frameworks
- Lead the Charity’s Finance division, ensuring financial systems and analyses are integrated and understood across the Charity
- Adhere to established accountancy standards in developing and strengthening financial management policies and procedures
- Oversee the timely production of financial information and engage with teams to accurately report on financial performance
- Manage the relationship with auditors and ensure timely and accurate filing of accounts
- Lead on budget forecasting and the setting and reviewing of annual budgets, including those for funding proposals
- Oversee organisational security systems and processes and global governance in collaboration with the relevant teams
- Identify and implement improvements in resource management systems for enhanced efficiency
- Line manage a team of five finance staff
Ideal candidate profile:
- Qualified Accountant (ACA, ACCA or CIMA)
- Experience in a financial management and senior leadership position within a Charity
- Strong expertise in Charity fund accounting and managing diverse income streams
- Proven ability to lead, manage and motivate staff at all levels
Agency reference number: J83819
Location: Central London
Duration: 3 months with chance to extend
Rate: £400 - £500 per day
Working hours: Full-time
Working pattern: Hybrid (2 days per week in the office)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the followng information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Interested in a job that makes a real difference?
Mind's Fundraising directorate consists of three departments; overseen by our Fundraising Director:
-Partnerships Fundraising
-Public Fundraising
-Fundraising & Income Generation Support.
It currently generates in excess of £35 million per annum gross income for Mind's work.
After a period of significant growth and success over the past 10 years, we are looking to take Mind's fundraising to the next level and enable us to do even more to support Mind's mission.
Mind is a federation, which means we work closely with our network of over 100 local Minds, and Mind Retail, who manage Mind charity shops across England & Wales.
Team information
Will you join us?
In the last year, we have scaled up the Fundraising Operations function, as part of the Fundraising & Income Generation Support department, growing from one person to a team of four, to ensure we are providing the best possible support to our fundraising team, and the wider federation of local Minds.
Our goals are to ensure that they have the tools and training to be successful in their role, that we are maximising on all opportunities, that we are working effectively across teams and that we are ensuring all activity is compliant and follows best practice.
The Fundraising Operations team consists of:
-The Head of Fundraising Operations
-Fundraising Operations Manager - Compliance, Risk & Ethics
-Fundraising Operations Manager - Communications & Cross working
-Fundraising Income - Directorate Administrator
The team is part of the wider Fundraising & Income Generation Support department, working closely with our Innovation teams and Network Support teams.
Key duties and responsibilities
Do you have experience managing internal communications, working within fundraising teams or delivering training and briefings to staff?
The post holder will:
-lead on improving communication and cross working between teams, across the directorate of 100+ people and with the wider organisation, ensuring that fundraising staff are equipped with the information, tools, networks, processes and systems to be able to carry out their roles effectively.
-champion collaboration across the directorate, the federation, with Mind Retail and with Mind Cymru, enabling teams to problem-solve together and deliver solutions that place our supporters front and centre, whilst maximising the value of our products and assets.
-help to support the fundraising teams to have a united sense of purpose and direction, a sound understanding of the tools, protocols and cross-working processes that enable them to do their job effectively, and that their needs are understood both within the directorate and wider organisation.
The post reports to the Head of Fundraising Operations and works with staff across Mind and closely with senior management roles within Fundraising. The post holder will also need to work effectively with independent local Minds and colleagues in Wales.
The post holder will also line manage the Directorate Administrator, who provides secretariat support to the Fundraising leadership team and the wider directorate.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.
The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.
This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.
Principle Duties and Areas of Responsibility
Operational Leadership and Governance
- Overall accountability for the operations of the foundation
- Oversee and optimise internal processes and workflows to enhance efficiency and productivity
- Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
- Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
- Oversee the development of all necessary policies to ensure safe and healthy working environments
- Ensure FNF is compliant with all financial, tax, charity and legal requirements
Financial Management
- Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
- Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
- Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
- Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
- Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
- Oversee the management and development of VAT reporting for FNF and trading subsidiary
- Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC
Systems and controls
- Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
- Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
- Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
- Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary
Fundraising, Events, Marketing and Communications
- Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
- Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
- Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
- Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.
Digital
- Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy
HR
- Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
- In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
- Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
- Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
- Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF
People Leadership
- Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
- Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes
Person Specification
Experience, Knowledge, and Skills
- Proven experience as a senior leader in ideally a non-profit or public sector organisation
- Strong and extensive operations management experience, financial leadership and programme delivery
- Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
- Demonstrated success in strategic planning, organisational development and stakeholder engagement
- Excellent leadership and team management skills, with the ability to inspire and motivate staff
- Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
- Experience of working with a Charity Board of Trustees
- Proven ability to develop a long term financial strategy and plans
- Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
- A commitment to the charity's mission and values
- Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
- Ability to think strategically, anticipating future trends and developing plans accordingly
- Encourage innovation and seek to understand best practice from both inside and outside the sector
- Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
- ACCA/CIMA/ACA or an equivalent finance qualification is desirable
Competencies
- Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
- Champions innovation fostering a culture of adaptability and forward thinking
- Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
- Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
- Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.
First Interviews will be held on: 21st October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
Commercial Property Manager | 6-month FTC | £55,000 - £65,000 + benefits. London
For a large commercially focused charity in London, we're recruiting a Property and Asset Manager for a 6-month contract to manage the performance of their property assets portfolio and ensure the delivery of a high-quality service to all users. The portfolio is a mix of commercial freehold, leasehold and managed service sites in the UK and some internationally. The Property and Asset Manager will report to the Director of Commercial Operations and will lead the management of freehold and leasehold commitments and develop both short-term and long-term property strategies.
Main Duties:
- Manage the performance of the property assets and ensure a high-quality of service delivery for a mix of around 40 properties across its portfolio of commercial freehold, leasehold and managed services sits in the UK and internationally
- Establish KPIs for properties across the portfolio
- Contribute to a strategic review of rental income
- Establish a clear reporting process for the documentation and budget planning for management and forecasting of property commitments
- Creation of a policy and review schedule for the capabilities of property assets between corporate sites and training sites
- Carbon management and ESG best practices
- Management of business rates and the application of charity rules
- Management of negotiation with landlords, agents, and local authorities
Person Specification:
- Technical knowledge of building construction methods and materials, building defects, and building design
- Working knowledge of commercial premises statutory regulations
- Health and Safety legislation and the ability to apply legal requirements in the workplace
- Project management skills to manage Repairs and Planned Maintenance programmes
- Strong stakeholder management experience, in particular with Local Authorities, Board members, and Residents groups
- Ability to manage, monitor and plan financial resources, data and controls
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.