Office Manager Jobs in Lambeth, Greater London

Age UK is recruiting for a Partner Communications Manager to develop and oversee communication channels and plans which are aligned to our strategic objectives and which ensure our network colleagues feel supported, informed, included.

Working closely with Age UK's Chief Network Officer, Director of Network Support and Engagement, and Head of Internal Communications, you will be part of a team leading on a communications strategy which helps to make the Age UK network a great network to be a part of.

You'll collaborate with colleagues across Age UK and the Age UK network to develop inspiring content so we can best support people the Age UK network and help them in their work to improve the lives of older people.

Please see role description for all responsibilities.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office. Travel costs to the London office are the responsibility of the post-holder and are not covered by the charity.

Closing date for applications - 25th October, 2024

Must haves:

* Demonstrable experience in a similar communications role (internal or federation / member communications) with practical examples of impact.
* Outstanding writing skills with the ability to turn complex material into succinct, accurate and engaging copy with a strong understanding of audience.
* An eagle eye with strong attention to detail and excellent proof-reading skills.
* Strong story telling skills.
* Adept at strategic and critical thinking, always keeping sight of the bigger picture.
* A credible networker with strong inter-personal skills, able to build trusted relationships at all levels.
* Strong diplomacy, influencing and coaching abilities.
* Ability to work under pressure in a fast paced, changing environment, and proven organisational skills.
* Current knowledge of a broad range of communication tools, including a good understanding of email marketing and content management platforms and demonstrable experience of using them to deliver internal communication plans.
* Experience of using and managing intranet content management systems.
* Have the confidence to share ideas with colleagues both in person and online.

Great to haves:
* Experience of developing launching and overseeing intranet systems, with a strong focus on audience and engaging and up-to-date content.
* Strong working knowledge of using Sharepoint/ MS Teams for internal communications and employee engagement.
* Experience of using online and offline tools and products for increasing employee engagement (eg LinkedIn, Yammer, printed collateral etc)
* Experience of developing corporate communications products, including annual reporting.
* Experience of using video editing and graphic design software.
* Project management experience with the ability to balance multiple priorities and stakeholders and use initiative, influencing skills and inter-personal skills to take forward projects.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support.

Key Responsibilities

• Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
• Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
• Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
• Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
• Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
• Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
• Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
• Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
• To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
• Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
• Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
• To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
• To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
• Travel to meetings in the UK and overseas where necessary.

Staff Benefits

• Hybrid Working (1-2 days per week at the UK Office)
• Season Ticket Loan
• 1-day additional holiday each year to a maximum of 30 days annual leave
• Additional days off over the Christmas period
• Cycle to Work Scheme
• Enhanced maternity and sick pay benefits, subject to length of service
• 6.1% employer pension contribution
• Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. 

Application Process

Submit your CV for review and we will be interviewing candidates on a rolling basis, with first interviews held in person at our UK office.

The full job description and person specification is provided as a PDF with this job advert.

We are seeking a skilled and detail-oriented Senior Finance and Operations Manager to join our small but dynamic team at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to manage the day-to-day delivery of an effective and efficient finance and operations function and provide vital support to the Director of Finance and Operations and Business Support Officer.

The successful candidate will become an integral part of the Access team, working in a collaborative and supportive environment with opportunities for growth and development. 

Key Responsibilities:

· Day to day management of the finance and operations functions

· Financial reporting

· Treasury management

· Line management and development of the Business Support Officer

· HR and IT support to colleagues

· Governance support to trustees

If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying. If you feel this is this the right role for you, do not hesitate to apply, we would love to hear from you.

We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.

As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.

First round of interviews (via Zoom) will be held on Thursday, 7th November 2024.

Second round of interviews (in person) will be held on Tuesday, 12th November 2024.

1-year fixed term contract, maternity cover

35 hours per week, minimum one day per week from office

Accountable to: Director of Operations & Membership Systems

PLEASE SUBMIT COVERING LETTER ALONGSIDE CV FOR YOUR APPLICATION.

Key Responsibilities:

Facilities and office administration

· Lead on all first aid and fire compliance duties

· Issuing and collating health and safety risk assessment forms to staff, organising fire, health & safety and first aid training as required

· First point of contact for staff re any office/building/equipment maintenance issues

· Liaise with landlord for office/building/equipment maintenance/health & safety matters

· Stationery, refreshments and printing replenishing and ordering

· Courier and postage bookings and arrangements

· Maintain a supplier contact list

· Processing, collating and reconciling credit card expenses

· Managing documents/files within the onsite storage area (crypt) and around the building

· Provide office induction to new staff, including requesting FPH/RCP passes, IT accounts, welcome pack including, IT & health & Safety induction and fire evacuation training

Events and Travel Administration

· Manage event registrations.

· Log and chase event registration RSVPs for external invites and issue joining instructions

· On the event day involvement and support including arranging set up

· Source venue space for FPH events and meetings to be held externally

· Identify and negotiate bulk accommodation for FPH events/conference

· Make travel and hotel arrangements for FPH Officers, Board members, Committee members and staff including taxi, rail, air and car.

· Identify, develop, implement and maintain administrative procedures/systems

Zoom administration

· Arrange zoom meetings and webinars as per requests, including sharing meeting details

· Log relevant meetings in the booking’s spreadsheet

· Host zoom meetings and provide support as required 

Membership Programme

· To provide administrative support to the membership team when required

· Assist with incoming membership queries/request

Workforce Programme (Revalidation & CPD) 

1. To support and administer the Faculty’s statutory duties relating to the revalidation of public health specialists including:

· monitoring and delivering the revalidation service

· responding to member and other queries in relation to revalidation.

· maintaining and updating the list of FPH revalidation appraisers

· liaising with external stakeholders, including the Academy of Medical Royal Colleges 

2. To support the development and delivery of a system of appraisal and revalidation for public health specialists from backgrounds other than medicine. 

3. To administer the Faculty’s annual programme of Continuing Professional Development (CPD) activity including:

· monitoring and delivering the annual programme

· maintaining and updating the CPD database

· processing annual CPD returns

· arranging annual training of CPD advisers

· supporting members in using the online CPD Diary

4. To administer the CPD annual review process including analysis of the review for the CPD Director. 

5. To provide administrative support to the CPD Committee including:

· organising and servicing meetings as required

· preparation of papers

· minute-taking and follow-up of action points

6. To deal with general enquiries and to assist with all routine tasks of the Education, Standards & Advocacy Department.

7. To deal with enquiries to a high level of customer service, replying, referring or responding as appropriate.

8. To liaise with colleagues elsewhere in the organisation to ensure good communication, coordination and collaboration.

9. Provide cover within the department as required and assist with general enquiries.

10.  Undertake any other reasonable activities as requested by the Deputy Chief Executive.

Person Specification

Skills and abilities

Excellent organisation and problem-solving skills = Essential

Excellent customer service skills and delivering a customer-centric service = Essential

Ability to communicate (verbal and written) in a manner that is fluent, clear and compelling to a range of audiences = Essential

Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines = Essential

Ability to identify and solve problems or concerns constructively and creatively = Essential

Ability to identify opportunities for systems and processes to be improved to deliver solutions = Essential

Ability to develop processes and encourage others in their adoption = Essential

Ability to work as part of a team and support team objectives = Essential

Ability to understand and demonstrate commitment to the FPH’s Values, Ethical Policies and Equality & Diversity Policy and to ensure all activities are carried out within this framework = Essential

Experience & Qualifications

Proficient user of Zoom Meetings and Webinars and Microsoft Teams = Essential

Experience of working effectively within a team, developing effective and supportive relationships with colleagues = Essential

Experience of using a CRM (Customer Relationship Management) system (preferably Microsoft Dynamics) and Microsoft products e.g. outlook, word = Essential

Degree qualification or equivalent = Essential

Experience of working in a operations or facilities team = Desirable

Experience of working effectively in a Royal College or Faculty environment = Desirable

Experience of working in a membership organisation = Desirable

Skilled in data analysis and manipulation using tools such as Excel, Microsoft Dynamics = Desirable

Reporting to: Facilities Manager

Location: Kings Cross, London

Contract and hours: Permanent contract – 35 hours per week, Monday to Friday (office-based)

About us 

Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.

For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music.

Our sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.

Love Music; Help Musicians.

About the role 

We have an exciting opportunity to join our Facilities team as our Office Assistant, reporting directly to the Facilities Manager.

The Office Assistant role within the Facilities team is a key post assisting the Facilities Manager in ensuring that the charity provides a warm welcome to all its employees, visitors and guests, ensuring they experience a safe and comfortable working environment. 

You will be the first point of contact at our office, responding to telephone and email queries that the charity receives, be a champion of our sustainability initiatives and a key support to the internal team with any office-related or facilities queries. You will also provide additional administrative support to our People & Culture team, ensuring job applicants have a positive recruitment experience and supporting the onboarding and welcome of new starters to the charity.

About you 

We are looking for an individual with an understanding of the key qualities of excellent customer service, who is able to demonstrate these with internal and external contacts and stakeholders. You will be able to communicate effectively, both verbally and written, and be able to adapt your tone when communicating with different audiences.

You will have a high level of attention to detail, be highly organised, and able to prioritise tasks, to ensure completion of deadlines. You will work in a timely and efficient manner to respond to enquiries in line with our processes and procedures.

We are looking for someone with high levels of self-motivation, and you will be proactive across all elements of your work, with a willingness to keep learning and finding new ways to add value. You will have a passion for the work we do and be committed to the Help Musicians cause.

You will be required to work from our London office 5 days per week.

How do I apply? 

For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.

Deadline for applications: 9am on Thursday 24th October 2024

Interview dates: 30 & 31 October 2024

Please note, candidates will be required to complete a Basic DBS check and provide evidence of a clear result, if offered the role. 

All enquiries and applications should be made to our HR Team via the Recruitment email on our website.

We are seeking to appoint a talented and committed individual to the role of Front of House / Office Administrator to work within our busy, public-facing front office. The varied role froms an integral part of the Coram’s Fields central team and combines customer service responsibilities with a range of day-to-day administrative functions, including some finance and communication related duties.

Responsibilities include:

• Being the first point of contact for the public, dealing with enquries via phone, email and in person.
• Administration of our hall hire booking system and ensuring all customers have an excellent facility hire experience at Coram’s Fields.
• Supporting our range of community and fundraising events, acting as a strong ambassador for the charity and our work.
•  A number of finance-related duties, including management of the office petty cash system and reconciliation of all cash income.
• Communications assistance, including updating our website and social media accounts and the production of content for these.

For full list of responsibilities, please view the Job Description.

About Us

The Pepper Pot Centre is a unique Day Centre situated in the heart of Ladbroke Grove which supports over 60s Caribbean, African and other BME communities of Kensington and Chelsea and neighbouring boroughs and is open to all. The Centre opened in 1981 and offers members a range of services in a warm and friendly environment.

We are a meeting place and day centre for older members of the community. Our wide range of activities both inside and outside our centre aim to be culturally sensitive and include the provision of nutritious meals, birthday parties for members, visits to theatres museums and the seaside and much more.

In 1976 & 2006 PPC was visited by the late Queen and by the Duchess of Cornwall in 2020.

We are now seeking a part-time Office Administrator to join our friendly team working 21 hours per week.

About the role

This is an exceptional opportunity for a proactive and community-focused individual with a strong understanding of the administrative needs of our organisation, particularly in supporting older people from Caribbean backgrounds and other BME communities. Join us and take an exciting step forward in your career as an Office Administrator.

We are looking for a dedicated and organised administrative staff member to join our team. The ideal person should be detail-oriented, professional, and have good written and verbal communication skills. Your main job will be to provide administrative support and to work closely with other team members to ensure that that the office operates smoothly and efficiency.

Roles and Responsibilities:

Administrative Support:

• Answer reception enquiries.
• Coordinate volunteers to ensure that the reception and phones are always adequately staffed and answered in a courteous and professional manner.
• Manage incoming calls, emails, and correspondence.
• Maintain records, databases, and filing systems.
• Prepare reports, presentations, and documents as needed.
• Assist in billing, invoicing, and financial record keeping.

Member’s Support:

• Assist members with paperwork, forms, and inquiries.
• Coordinate transportation arrangements for members as necessary.
• Maintain members’ records and update information as needed.

Facility Management:

• Monitor inventory and order office supplies as needed.
• Coordinate maintenance and repairs for equipment and facilities.
• Ensure the cleanliness and organisation of the premises, working with the cleaner as necessary.

Finance:

• Manage petty cash, expenses, and income within budget guidelines and bank cash regularly.
• Arrange for invoices to be paid.
• Maintain a record of payments made and expenses incurred to be presented to the Pepper Pot Centre accountant.

Communication and Liaison:

• Collaborate with other staff members to ensure smooth office operations.
• Collect feedback from members and families to improve services.

Supporting the Centre Manager:

• Assist in compiling data and information for reports and presentations.
• Prepare drafts of reports and documents for the manager’s review.

Professional Development:

• Stay informed about best practices in administrative support and adult day centre operations.
• Attend relevant workshops, training sessions, or conferences to enhance skills and knowledge.
• Share insights and learning with the manager and team to continuously improve operations.

Other:

• Take on related tasks as required by the centre manager and/or trustees.
• Compile and distribute information for Board meetings.

About you

Essential:

• Good understanding of the essential needs of older individuals, particularly from Caribbean backgrounds and other BME communities.
• Proven track record in successfully managing administrative tasks and responsibilities.
• Skilled in both planned and reactive approaches to event planning.
• Proactive and capable of working independently with minimal supervision, as well as collaboratively within a team.
• Attention to detail.
• Excellent organisational abilities with a methodical approach to handling multiple tasks simultaneously and meeting deadlines.
• Strong interpersonal skills with the ability to communicate effectively with diverse populations and build rapport with members and team.
• Proficient in writing letters, and reports.
• Fully competent in the use of Microsoft Office Suite, including Excel, Word, Power Point and other relevant software.
• Proven experience in an administrative role or similar position.
• Strong communication skills, both written and verbal.

•  A friendly and approachable demeanour.
• Strong customer service experience and ethos.

Desirable

• Experience working in a non-profit or community-focused organisation.
• Experience of working with a management committee.
• Knowledge of the Statutory and Voluntary sectors.
• Problem-solving skills.
• Strong research capabilities.
• Full clean driver’s license.

Application Process

Closing date for applications: 

The application deadline is Month 4th November 2024 with interviews in the week of 18/11.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination?

Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In July 2024, over 100 people delivered 57 different sessions to an audience of 240 people.

Overview of the role

This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference.

Job description

To provide operational support for Workplace Justice and the New Organising Conference including finance, website, participant database, registration, social media and governance.

For more information please visit our website.

Are you a natural organiser, lover of to-do lists and adept at juggling different strands of work? We are looking for an all-round project manager to support our Operations team across our programmatic work and internal operations, to cover a maternity leave vacancy.

This will include working with our programme leads, assisting with project planning larger pieces of work, following up on task lists and deadlines, and making sure we are delivering on time.

You will be involved in liaising with external contractors on contracts and invoicing, and working with the Finance Manager on budgets and reporting for specific streams of work.

With a more internal focus, you’ll be assisting the Director in ensuring that individuals and teams are having regular reviews, strategic planning sessions, and submitting funding reports on time.

You’ll oversee planning of our regular team days, training and teambuilding events, working alongside other team members to make sure we are getting the most out of our time together.

You will help the Director to coordinate quarterly Board meetings and prepare relevant updates with input from the team.

This is a varied role in a small and fast-paced organisation. It would suit someone with a genuine interest in the work we do at ECIU, with project management or operations experience and good attention to detail.

Previous experience of working in a grant-funded organisation or communications role is beneficial but not essential.

The systems we use include: Microsoft 365 and Trello – ideally you have experience in these, or you are a fast learner!

Essential requirements:

• Demonstrable project management skills and experience including budget management
• Excellent numeracy and literacy skills
• Extremely organised with excellent time management
• Competent user of Excel/Google Sheets
• Interest in climate and energy issues
• A team player with good people skills.

Desirable experience:

• Experience of working in a grant-funded organisation
• Previous experience in a communications role or organisation.
• Advanced user of Microsoft Office, Sharepoint, Teams, and Trello
• Previous experience of line management.

Hours and salary:

The role is 35 hours full time, we are also open to considering part-time with a minimum of 28 hours per week.

The full time salary is £40,000 per annum.

Location:

This is a hybrid role with an expectation to attend the office (in Borough) twice a week.

At Chance for Childhood, we believe that no child should have to fight for a safe, happy childhood. We exist to ensure that every child in Africa can thrive from their early years through to adulthood. Together with partners, supporters, children and their communities, we protect, educate and create lasting change for every child threatened by violence, neglect and conflict.

We specialise in ensuring access to inclusive education and safe spaces so that children in Africa can play, grow, learn and thrive. We have staff and offices in the UK, Rwanda, Ghana and Uganda and community partners across West and East Africa.

The post holder will be responsible for supporting the Head of Finance in managing the day-to-day finance function of the charity in the UK and providing oversight and support to the financial management of subsidiary country offices, maintaining accurate accounting records, good financial controls and providing timely and useful reporting. The post holder will be a keen problem solver with an appetite for improving and future proofing financial systems to allow for growth and structural changes including mergers and acquisitions.

Benefits include - 25 days annual leave plus 3 day office closure over Christmas (pro-rata), 5% ER pension contribution, flexible working policy

About the role:

We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen through our range of services that are designed by, and delivered for people affected by spinal cord injury.

As our Services Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.

Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.

You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people. 

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement? 

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Location:

There is flexibility around working location either home-working or office based (Wandsworth). Home based staff will be required to make regular visits to the Back Up office in Wandsworth, London and surrounding area.

Job Title: Evaluation Manager

Salary: £37,500

Contract Type: Permanent

Working location: Full-time, 35 hours per week, although 4 days / flexible hours may be considered

Working location: Remote. This post holder will be based at home, with office visits approximately once a month, and department/organisational away days which will be discussed with Line Manager. The role may involve some occasional irregular travel to visit schools, attend events and represent Magic Breakfast at meetings throughout the UK.

Reporting to: Head of Impact and Insights

Direct reports: Insights Officer

JOB PURPOSE 

The newly formed Impact and Insights Team exist to provide research, insights and evidence; helping Magic Breakfast to achieve our mission of ending child morning hunger now and for good. The Evaluation Manager is key role within the Impact and Insights Team, responsible for evaluating the service delivery programme at Magic Breakfast – this includes evaluating new pilot approaches, assessing the impact, driving continuous improvement and shaping our offer enabling us to tackle child morning hunger today. 

The Evaluation Manager is pivotal in spearheading the strategic planning, delivery and dissemination of Magic Breakfast’s day-to-day evaluation activity, as part of the wider Impact and Insights Team’s approach to communicating research, evaluation and insights. They will hold responsibility for planning, coordinating and delivering a comprehensive programme of evaluation projects to support evaluation and impact measurement, continuous improvement, business development and communication. Our ideal candidate for this role will have experience in social research or programme evaluation.

KEY RESPONSIBILITIES: 

• Plan and manage a comprehensive programme of evaluation across Magic Breakfast’s provision. 
• Work collaboratively with colleagues and funders to develop and deliver an effective, achievable evaluation plan that will make a difference for children and young people. 
• Optimise Magic Breakfast’s evaluation infrastructure to meet the demands of internal and external stakeholders. 
• Integrate the voice of lived experience into our evaluation by actively listening to and incorporating the insights and feedback from our beneficiaries. 
• Assess and improve evaluation support and outputs provided, adapting approaches to improve

Please see attachement for full job description

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work. Some of our benefits include:​

Please see our job pack for more details

APPLICATION PROCCESS

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Should you have questions about the role before applying please email our People and Culture Team, recruitment @magicbreakfast. com

Close - 27th October 2024

Shortlisting - 28th-30th Oct 2024 

Interview 1 - 6th and 7th November 2024

Interview 2 and informal interview -  13th November 2024

Fundraising continues to be Age UK's most vital and significant source of income, powering all that we do to help older people most in need.

Age UK's award-winning Corporate Partnerships team is looking for an experienced fundraiser to co-lead Age UK's Corporate Partnerships Management team on a 12 month fixed-term basis.

Alongside the another Senior Manager, you'll bring your passion, drive and strategic mind to create a culture of excellence within the team and build an ambitious partnership management strategy to drive growth and engagement from existing partnerships.

This is an exciting time to join the Corporate Partnerships team as we embark on a new ambitious new strategy to significantly increase the income from partnerships and find new ways to drive impact for older people.

This fantastic opportunity offers hybrid working between home and our London officer near Tower Bridge. Due to the hybrid nature of the role, you will be required to work from our London office once a week. Currently the fundraising team meets on Thursday's.

Age UK internal grade - 4L

Must haves:

You'll have direct experience of:
* Working in corporate fundraising, delivering high-value strategic partnerships that have effectively delivered £1M+.
* Experience of different types of corporate partnerships such as employee & consumer engagement, restricted funding/grants and commercial/brand.
* Relationship building and the ability to interact with stakeholders at the highest levels in a professional and appropriate manner.
* Strategy development and implementation
* Building confidence through productive and effective relationships with internal stakeholders, including those at senior level.
* Line management and managing teams to deliver outputs at pace.

You'll also have:
* Outstanding communication skills, both written and oral - with the social skills and presence to communicate to a variety of audiences - up to Board level.
* High levels of gravitas: credible and confident with senior level contacts internally and externally.
* Excellent knowledge of Corporate Partnerships best practice, compliance and innovation.
* Experience in negotiating high level partnership legal agreements and a sound understanding of corporate partnership legal requirements.
* Strong grasp of the corporate fundraising landscape, models and tactics.
* Sound financial management and reporting skills.
* A passion to join Age UK in supporting older people and a belief the partnerships with companies are critical to achieving our strategic goals.

Great to haves:
* A collaborative approach and the ability to work effectively with internal stakeholders in the wider Income Generation division and most other teams within the Age UK.
* Experience in transformative corporate partnerships delivering direct impact for a beneficiary base.
* Experience in project management, reporting and analysing results.
* Sound administration skills, including a good working knowledge of - MS Office products and databases.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

From time to time, we may also require the successful candidate to come into our London office for face-to-face meetings with funders and colleagues at other times in the week: as per the terms of our hybrid contracts we aim to give seven days' notice when this happens.

This role will on occasions require travel outside of London and working outside of normal office hours e.g. for funder events and cultivation.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Media Communications Manager is responsible for overseeing Independent Age’s media communications programme, including media and PR, social media, celebrities and stories. They will lead the team to secure profile-raising coverage for our work in a range of print, online and broadcast media outlets including national news, consumer, sector-specific, and regional titles, oversee our organic social media and ensure our channels amplify our work and reach older people, decision makers and other influential stakeholders.

The Media Communications Manager will build excellent relationships with older people with lived experience of poverty, ensuring the voices of older people in financial hardship are at the centre of everything we do. They will also grow the organisations relationships with journalists, channel owners, celebrities, ambassadors, and other influencers to ensure that our media communications activity supports our organisational objective to tackle poverty in later life.    

You should have broad experience of developing and implementing innovative, successful profile-raising plans (across digital and traditional channels).  You will bring an ability to work both proactively and reactively, and experience of handling reputational or crisis issues. You should also have a passion for, and affinity with, the charity’s cause. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on our jobs website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will also be required for this role.  

Closing Date: 27 October 2024

Interview Dates: 6 and 7 November 2024