Office Management Jobs

About Us: At James Hopkins Trust, we're passionate about supporting families in Gloucestershire with a young child facing a life-limiting condition. We rely on our local community to sustain our vital care services, which cost over £850,000 annually. That's where you come in!

About the Role: We’re looking for enthusiastic Fundraisers to join our team and help create amazing experiences for our supporters, volunteers, and partners. Here’s what you’ll be doing:

• Fundraising Activities: Plan and deliver a regular programme of fundraising events and activities such as our golf day, Kite Ball, online auction and other community events.
• Community Engagement: Work with local businesses, schools, faith groups, and individuals to support their fundraising efforts and build lasting relationships.
• Storytelling: Share inspiring stories with our supporters to show the impact of their donations.
• Presentations: Prepare and deliver engaging pitches and presentations to secure new support.
• Volunteer Coordination: Identify when we need volunteer support, recruit volunteers, and help them get started.

About You:

• Target-Driven: You have a knack for meeting goals and a background in sales or fundraising.
• People Person: You love building and maintaining relationships with a variety of people.
• Self-Motivated: You’re organised, can juggle multiple tasks, and work well independently.
• Great Communicator: You’re confident giving presentations and can secure new support.
• Tech-Savvy: You’re comfortable using IT systems for administration and reporting.
•  Mobile: You have a valid driving licence and access to a vehicle for work.
•  Flexible: The role requires you to work some of your hours during the evenings and weekends.

 What We Offer:

• Competitive Salary: £25,000 - £30,000 per annum (FTE and DOE)
• Flexible Hours: various hours available up to 37.5 hours a week, with some hybrid working options.
• Great Benefits: Blue Light Card, Nest Pension Scheme, enhanced maternity pay and full salary sick pay scheme after a qualifying period, rising annual leave on length of service, employee assistance programme.

 Join Us: If you’re passionate about our work and want to make a real difference, we’d love to hear from you!

Important: You must be eligible to work in the UK. We are committed to safeguarding children and vulnerable adults, so successful candidates will undergo an enhanced DBS check for children and provide two satisfactory references.

Come join the James Hopkins Trust team and help us make magic memories for our families.

Administrator

Job Type - Part Time, permanent
Salary - £11,898 per annum
Hours - 20 hours per week
Location - Birmingham

Do you believe in social justice, fairness and giving people a second chance? So do we. These values have allowed us to change lives, build stronger communities and reduce crime for more than 50 years.

And we are committed to making an even bigger impact in the future.

That means putting the people we help at the heart of everything we do - always delivering our services and support to the very highest standards of quality and compliance. Nothing less will do.

So, join our team as an Administrator to support the team with case work, ensuring that all procedures are met and are in line with our contract and service requirements.

Duties and responsibilities include but are not limited to:

 

• Work collaboratively in a multi-agency setting as required. This includes maintaining professional relationships and appropriate confidentiality of information.

• Manage data systems and develop effective methods of data processing.

• Understand the main Microsoft Office programmes and an ability to use case management systems to record project activity.

• Ability to scrutinise data in order to produce detailed project reports.

• Actively contribute towards meeting team performance targets in respect of the service

• Maintain up to date records via relevant and appropriate systems within specified timeframes and produce reports as required.
  
  
• Positively promote and represent Nacro at all times, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of services users/learners.
  
  
• Adhere to Nacro’s Safeguarding and data policies and procedures at all times and comply with legislation and statutory duties and data controls protocols.

• Act in line with, promote and carry out all responsibilities with full regard to Nacro’s Equality and Diversity Policy.

The ideal candidate must have previous experience with General Administration and will need to be:

·Proactive with a good telephone manner

·Organised with a good eye for detail

·Strong IT & MS Office skills

A Basic DBS check will be required for this role. 

For Nacro's Full Benefits please click .

For a Role Profile please click .

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

We are looking for a CRM Developer to work collaboratively with the Head of Business Intelligence, the Database and Analysis lead and other teams within Scope in delivering a best in class CRM.

Fixed term 12 months, 35 hours per week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office and from home. 

The role 

As our CRM Developer, you will act as one of Scope’s technical leads, primarily responsible for configuring and developing our Dynamics 365 estate over time. This role is crucial in shaping CRM systems solutions architecture and design, collaborating closely with the Business Intelligence team to enhance our systems and contribute to the wider Dynamics strategy.

As a CRM Developer, you will:

• Be the go-to expert for Dynamics CRM, solving problems and helping others.
• Work with the business team to find and implement the best solutions.
• Improve the system to make it faster and more stable.
• Turn ideas into new features and update the system every month.
• Review changes and fix any issues with the CRM system.
• Manage the data coming into the system and keep everything organised.
• Stay updated with new features in Dynamics 365 and add them as needed.
• Write and update guides and documents.
• Make sure the system follows company rules.
• Lead projects and help train the team.
• Do other tasks as needed.
• Create support materials and technical documentation for IT and Database teams.
• Ensure system compliance with company policies and standards.
• Stay current with Microsoft Dynamics 365 updates and incorporate necessary changes.
• Lead project initiatives and provide training and support in collaboration with the Business Intelligence team.
• Perform other tasks as assigned within the scope of the role.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description on our website. 

About you

To be successful in this role we are looking for someone who has: 

• A Microsoft certification in Dynamics 365
• Experience with Power Apps, Power Platform, Power Pages, Customer Voice, and the basics and main features of Dynamics 365
• Experience customizing Dynamics 365 and understanding databases and cloud services
• Experience with moving and connecting data using tools like SSIS, Power Automate, REST APIs, and Azure Data Factory
• Experience in checking and testing the quality of work
• Familiarity with project tools like Visio, JIRA, and Azure DevOps
• Knowledge of Microsoft programs like Office 365, SSRS, SSIS, and SharePoint
• Experience with Azure DevOps, SQL Server, JSON, Python, R, and process control tools
• Experience with MS Power Platform (PowerApps, Power Automate)
• Experience helping users or managing a support desk
• Strong skills in Excel
• Ability to explain technical ideas in a simple way
• Problem-solving skills for data issues
• Experience hiring, managing, and developing team members according to company policies

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

We have a new opportunity for a Digital Engagement and Partnerships Manager to join the London Adult Service, working 37.5 hours a week.

Are you someone who enjoys collaborative working with internal and external stakeholders? Do you have experience reaching and engaging service users through digital means? Is considering the user experience an important part of the way you work?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus bank holidays, rising to 33 days plus bank holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the role and the London Adult Service:

The London Adult Service is a transformational service which aims to provide end-to-end support and casework to victims and witnesses of crime in London. The service is funded by the Mayor's Office for Police and Crime (MOPAC) and is a key part of the London criminal justice landscape. This role will play a pivotal part in supporting our external interface with our stakeholders. The role will be home-based, but attendance at our London office may sometimes be required for meetings.

As a Digital Engagement and Partnerships Manager you'll:

• Promote the London adult digital services to encourage referrals into the service.
• Oversee the implementation of key digital initiatives, working with partners to ensure a joined up user journey.
• Work with key stakeholders to encourage feedback and continuous improvement of the service.
• Manage the digital elements of the service ensuring operational teams are provided with assistance, for example with developing webinars and online group activities.

This role takes a matrix approach, reporting to the Head of Digital within the Communications and Digital team and also to staff within the London Adult Service.

We're looking for someone who can:

• Work collaboratively with colleagues and other internal and external stakeholders.
• Has experience developing content for websites, social media and webinars.
• Has experience planning and implementing strategies for improving user experience for digital services.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Join Animal Trust and help us elevate our brand profile nationally to become the household name for fair, affordable veterinary care and an organisation vets aspire to work for.

About the role:

Animal Trust Vets CIC is the only B-Corp, Community Interest Vet in the U.K.
Our teams provide fair and affordable treatment to thousands of pets every year. We believe pet owners should be able to enjoy their four-legged friends without the burden of financial anxiety when their pet becomes ill.

Animal Trust was founded over 10 years ago and has 12 surgery locations in Cheshire, Yorkshire, Lancashire, Manchester, Shropshire, and North Wales. With an ambitious growth plan, we want our brand to be at the forefront of all pet owners and veterinary clinicians' minds.

What you’ll bring to the team

In this role, you will be pivotal in shaping and executing Animal Trust's earned media plan. We aim to raise our brand profile nationally with consumers and within the veterinary industry.
As part of a small team, reporting to the Brand Manager, you will primarily deliver activity that generates on-brand coverage across all media in the veterinary industry. We also need to raise consumer awareness via the appropriate media.
 
You will:

• Manage creative PR activations.
• Identify and oversee media opportunities.
• Coordinate an ongoing programme of media and influencer visits.
• Deliver media amplification and attendance for key events, such as a new surgery opening.
• Develop and nurture relationships with key journalists.
• Write articles for our website for both consumers and industry.
• Write press releases, media kits and communications material for events.
• Evaluate and report on results and effectiveness of P.R. activity.
• Manage crisis communications, including preparing and executing statements to protect the brand’s reputation.

Qualifications and Experience:

• This is a great opportunity for an experienced, outstanding P.R. professional looking to work with a not-for-profit veterinary brand focused on providing affordable pet health care to the many, not the few.
• Educated to degree level.
• A highly motivated and confident individual with an eye for detail and the ability to adapt to changes.
• Up-to-date media sector knowledge and strong relationships with journalists.
• An awareness and enthusiasm for the latest P.R. cultural trends and acting as an internal expert on industry developments.
• Demonstrates creative flair to generate ideas that contribute to the earned media plan.
• Extensive experience writing press releases and media materials, facilitating press interviews, and briefing spokespeople for interviews.
• Crisis management experience.
• Experienced in reporting on PR activity, including using media measurement tools to track and evaluate coverage.
• Excellent organisational skills, budget, and time management.
• The ability to liaise and forge strong relationships with a cross-section of teams across the organisation, as well as the media, influencers, and VIPs.

This is a part-time position that would suit someone with a career portfolio or who is seeking a better work-life balance.
 

In return for your commitment and expertise, you’ll get:
 

• £40,000 pro rata
• Holidays – 6 weeks (including bank holidays)
• Pension scheme
• Flexible Hybrid working – We will do what we can to ensure you work in a way that works for you.
• Learning & Development Opportunities – We provide a learning platform for staff to grow and develop, and the Brand Manager will also mentor you.
• Discounts – You’ll have access to discounts through the Vivup platform.
• Wellbeing Support – Staff well-being is always a priority. You’ll have access to mental health and well-being support.
• Team Working – You will be part of a mission to provide the pet-owning community access to affordable vet care.
• Office dogs - You will enjoy being surrounded by dogs of all shapes and sizes.

We will accept applicants of a full or part time basis, whilst living in the commutable distance from our head office in Cheshire is desirable we would be open candidates who are further afield with occasional travel to our head office required. 

The Model of Care and Quality Improvement Officer role is all about making sure that the care and support models developed and implemented by the National Gambling Support Network (NGSN) are effective, efficient and of high quality. The post holder will support the work around the current and ongoing development of the model of care to make sure that the NGSN is delivering against best practice and evidence-based interventions, supporting quality improvement.  

You'll be working with the Quality and Performance Manager and providers to: 

• Develop and implement an NGSN model of care. 
• Monitor quality and performance standards as part of the commissioning process.
• Support the tracking of the evaluation and delivery of related project milestones.
• Work with colleagues so that findings of good practice and/or lessons learnt are built into future service planning, delivery, and improvement.
• Work with colleagues to build capacity, quality and continuously improve performance standards within GambleAware and commissioned services. 
• Provide quality and performance information of the peer review process, contributing to interim evaluation reports and outputs where appropriate. 

We're looking for someone with good knowledge of healthcare delivery models, and experience in applying quality improvement methodologies to drive measurable improvements in healthcare outcomes. You'll need a track record of successfully supporting the development of quality improvement projects from conception to implementation. And you'll be a great communicator and know how to work with and engage people.           

We're asking for a lot, and in return we're offering a range of benefits that support employee wellbeing and that make GambleAware a great place to work. 

To deliver an effective and friendly local customer facing housing service to residents.

To develop and maintain effective working relationships with Board members, residents and team members and work with council officers and other relevant agencies/services and professionals where required.

Ensuring tenants comply with the terms and conditions of tenancy agreements, particularly as they relate to the payment of rent and former tenant arrears and that leaseholders stay up to date with the payment of service charges. The post holder will have responsibility for the collection of arrears and to ensure arrears are kept to a minimum.

MAIN RESPONSIBILITES
Tenancy Management

1. To carry out detailed and regular monitoring of individual rent accounts, taking appropriate action as set out in CCRMO’s rent arrears policy and procedures.

2. To use initiative and judgement in considering the most effective and appropriate methods to contact tenants such as by telephone, email and home visits.

3. To provide appropriate advice, support and assistance to tenants, including referrals to appropriate support agencies to assist them sustain their tenancies

4. To deal promptly and effectively with all breaches of tenancies, including Anti-Social Behaviour.

5. Prepare possession applications for court hearings and attend court in support of any legal action.

6. Re-let empty properties in line with council/RMO policy, arrange viewings for prospective tenants & allocate property, minimising void turnaround time and loss of revenue.

7. Undertake 6 week settling-in visits and formally review Introductory and Secure Tenancies at appropriate intervals.

8. To conduct regular tenancy audits to enable CCRMO to confirm tenancy and refer suspicious cases to council to investigate

9. Report on key performance targets for rent collection and arrears, voids lettings and tenancy checks.

Leaseholder Service Charges

10. Ensure leaseholders comply with their lease and arrange approvals required under terms of the lease.

11. To carry out detailed and regular monitoring of all leasehold service charge accounts, taking prompt action to recover any arrears.

12. To provide information on service charge collection and arrears against key performance indicators.

13. To provide information to the Estate Director and the council to assist with identifying items to be re-charged to leaseholders in the annual service charge.

 Estate management

14. Assist the Estate Director and Estate Supervisor with monthly estate inspections as required.

Salesforce Data Analyst Manager

Do you have extensive experience in Salesforce, Microsoft SQL, data integration and ETL processes and Microsoft PowerBI?

The charity implemented Salesforce (with Non-Profit Success Pack) with a successful roll-out in March 2023 and are now seeking to extend the scope of the CRM beyond the initial teams.

The Salesforce Data Analyst Manager is a full-time, hybrid-working role, offering flexible working.

Position: Salesforce Data Analyst Manager

Location: Hybrid/ Swindon

Hours: Full-time (flexible working available)

Salary: £40,000 to £45,000 per annum

Contract: Permanent

Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking

Closing Date: 14 July 2024

Interviews: 18 July 2024 (1st round online) and 23 July 2024 (2nd round in our Swindon offices)

The Role

Working as part of the wider Technology department, the Salesforce Data Analyst Manager reports to the Head of Technology and will work closely with the Technical Solutions Specialist and the wider Salesforce project team.

This role is responsible for the quality of data imported and exported from Salesforce and our SQL databases.

The Data Analyst Manager will implement and oversee a data strategy to streamline ETL processes, ensure data quality and produce regular data quality reports. Additionally, they will be responsible for the administering and securing of our SQL server used for data-centric processes. You will be seen as a subject matter expert in their field, providing support across the organisation on a range of key projects.

About You

We’re looking for a hands-on manager, who can get stuck in on the daily tasks and lead a team of data analysts who are tasked with day-to-day operational duties.

You will have:

· Extensive experience of managing and developing a data analyst team

· Proven history of leadership and mentoring

· Proven experience in data management, analysis, reporting and visualisation

· Proven track record of identifying and remediating data inaccuracies to maintain high data quality

· Extensive experience of administering Microsoft SQL, SQL Server

· Strong proficiency in data analysis tools

· Strong experience of Salesforce NPSP administration

· Experience of working in the nonprofit sector is desirable

· Proven experience of collaborating with cross-functional teams and stakeholders to achieve common data-related goals

· Strong stakeholder management

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

About the Organisation

The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.

You may also have experience in areas such as Data Analyst, Salesforce Data Analyst, CRM Data Analyst, Database, Systems Data Analyst, Software, Salesforce Analyst, CRM Data Analyst, Database Analyst, Data Analyst Manager, Salesforce Data Analyst Manager, CRM Data Analyst Manager, Database Manager, Systems Data Analyst Manager, Software Manager, Salesforce Analyst, CRM Data Analyst, Database Analyst. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

 

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

For over 75 years MAF has been working in partnership with hundreds of Christian and relief organisations, enabling practical help, physical healing and spiritual hope to be delivered to some of the world’s most remote and inaccessible communities.Leading the people team you will oversee the development and implementation of our PEOPLE strategy designed to attract, develop, and retain a high performing and creative workforce who are passionately engaged with our vision to see isolated people changed by the love of Christ. Part of that plan will be the development of strategies to address our recruitment needs both in the UK and overseas. The Director will also provide strategic level HR leadership to our 60+ UK based staff and 30 staff and their families overseas.

Reporting to the CEO, you will serve on the six-strong senior leadership team contributing to the wider organisational strategy and play a central role shaping the Christian culture of the organisation.

There is an occupational requirement for the job holder of this position to be a committed Christian.  Additional information is available on request.

Responsibilities

 The Director of People and Culture has nine key performance areas

1. Enhancing learning within the charity to ensure that we have the skills, experience and mindset needed to move forward.  (Learning & Development)
2. Shaping our practice to align with our Values, Mission, and Cultural Norms (Culture)
3. Creation and maintenance of a positive culture promoting staff wellbeingand community.  (Wellbeing)
4.  Design and  delivery of strategies to increase the number of new recruits to serve overseas and attract and hire talent to serve in our offices in the UK. (Talent Acquisition)
5.  Shared responsibility for Improving Partnership internally within MAF UK and externally with MAF International (MAFI), other Resourcing Groups and mission and Church groups within the UK. (Partnership)
6.  Taking thelead on all HR related issues and acting as a trusted partner and guide to members of the Executive Team. (Leadership)
7.  Managing our compensation and benefits schemes to ensure that MAF UK compensation remains fair and competitive. (Compensation & Benefits)
8. Maintaining a high level of legal awareness and ensuring HR legal obligations are maintained and our policy and practice is appropriate (Legal & Finance)

• • Ensure that HR policy and practice remains compliant 
  • Ensuring that our ‘Safeguarding’ responsibilities are upheld, staff receive training and DBS checks as appropriate 
  • Oversight of the People budget including the international staff, recruitment and training.

9. Professional Development by maintaining currency with employment legislation, HR good practice, and trends within Christian mission organisations 

Qualifications, Skills & Experience

Requirements:

Education/Qualifications:

• Degree or equivalent standard
• CIPD qualified (Level 7 - Chartered membership)

Experience:

• Proven experience in senior HR, management, and leadership roles
• Success in HR strategy design and change management
• Significant experience in recruitment

Skills/Abilities:

• Strategic planning and financial management expertise
• Excellent communication, presentation, and training skills
• Ability to influence at all levels within a complex organisation
• Knowledge of UK HR employment legislation

Personal Attributes:

• Committed evangelical Christian, able to represent MAF's mission, values and beliefs
• Emotional resourcefulness and service orientation
• Flexibility and adaptability towards others and circumstances

Terms and Conditions

• Location: This role can be based at the MAF UK Offices in Folkstone, Kent or optionally could be in the Oxford, Cambridge arc as we seek to launch a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region.  Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.
• Working Hours: This is a full time role (at least 36 hours per week, with 1 hour for lunch daily unpaid) but requiring some flexibility on the successful candidate to work additional hours occasionally some of which could be outside the normal business hours.   Hours should be agreed with line manager.
• Travel: Flexibility will be required for working additional hours and travel to meet business needs (inlcuding overseas travel) or for travel/meetings on weekends or evenings.
• Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
• Pension Scheme: Non-contributory (10% of salary).
• Probation: 6 months
• Notice Period: 3 months each.
• Salary: circa £65,000 per annum

Deadline for applications: midnight Sunday, 28th July 2024.

This is a fantastic opportunity to join Prison Reform Trust – an independent charity working to create a just, humane and effective penal system.

Our mission is clear: we are working to create a just, humane and effective prison system by influencing decision makers, opinion formers and the public to 1) reduce the use of prison; 2) improve treatment and conditions for prisoners; and 3) promote equality and human rights in the justice system.

The role:
This is an exciting new role within Prison Reform Trust (PRT) for an experienced senior manager to support the CEO and the Deputy Director in delivering our ambitious new five-year strategic plan (2024-2029).
As Operations Manager you will have strategic oversight of PRT’s core operations, including Finance, HR, IT and Office Management.

About you:
You will be an experienced manager from within the voluntary sector in a finance, operations or development role. You will bring financial management skills and a working knowledge of HR.
With excellent communication and interpersonal skills you will demonstrate the ability to build and maintain relationships with a range of internal and external stakeholders

What we offer:
This is a full-time, permanent position. Hybrid working is currently in place which means typically 2 days a week is in the office with the rest working remotely from home.

You will receive a salary of £55,000 (including London Weighting) and benefits include Generous holidays of 25 days (rising to 30 after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays.

We offer an Enhanced Pension Scheme with 7% employers’ contribution along with a cycle to work scheme and an employee wellbeing assistance programme.

How to apply:
Please refer to the job pack for more information about the role, how to apply, and for our closing and interview dates.

Application is by CV and covering letter (2 sides maximum) addressing how you meet the job requirements.

PRTis an equal opportunities employer. We also have a fair and inclusive culture and seek to reflect the diversity in prisons and the people we represent. If you meet the person specification, we encourage you to apply, and particularly welcome applications from those with Black, Asian, and Ethnic Minority backgrounds, (BAME) as we believe these groups may be underrepresented in prison reform work. We welcome applications from anyone who may have direct experience of prison.

By applying for this role, you are stating that you are eligible to work in the UK. Prison Reform Trust is unable to apply for a Certificate of Sponsorship for this role.

The Prison Reform Trust (PRT) is an independent UK charity working to create a just, humane and effective penal system.

PRT was founded in 1981 to inform and influence public debate on prison conditions and the treatment of prisoners, amidst concerns about a projected prison population of 48,000 by 1984. With the prison population in England and Wales now exceeding 87,000 and projected to rise to over 100,000 by 2026, the charity remains as important to civic society today as it was then.

Our mission is clear: we are working to create a just, humane and effective prison system by influencing decision makers, opinion formers and the public to 1) reduce the use of prison; 2) improve treatment and conditions for prisoners; and 3) promote equality and human rights in the justice system.

Location: London, EC1V 0JR
Contract: Permanent, Full time
Salary: £55,000 (inc. London Weighting)
Benefits: Generous holidays of 25 days (rising to 30 after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays -Enhanced Pension Scheme with 7% employers’ contribution -Cycle to work scheme -Employee wellbeing assistance programme.

Closing date 21-07-2024

REF-215 157

UoGSU is a value-driven organisation. The work we do has the power to impact the real, lived experiences of our members - and how we do it is incredibly important. UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire. 

Students’ Unions are amazing membership organisations bringing together hundreds of students with shared and varied interests. The Student Activities & Communities Manager is a key role within UoGSU to support our members to feel a sense of belonging whilst at University.

Managing and leading a growing team this post will support the delivery of a range of engaging events and enable our various student groups to access a highquality service. This role holder will work across the SU to drive positive student engagement and deliver a sector leading experience for our member.

To all our members and stakeholders, we promise to be:

• Inclusive
• Democratic
• Courageous
• Sustainable 

Key Details 
Closing Date: Monday 15 July 17:00
Interview Date: w/c 22 July
Start Date: September 2024

Applications are to be made by submitting a CV and supporting statement of no more than 2 pages. We advice that you look through the person specification in the job pack available on our website.

Candidates are able to arrange an informal conversation with Lou Fensome, Chief Operating Officer in advance of submitting an application. To arrange an informal conversation please contact find contact details in the job pack via our website. 

Key details

Position: Student Activities & Communities Manager

Responsible to: Chief Operating Officer

Location: Across all of the main University of Gloucestershire sites with an office space location of either Gloucester or Cheltenham to be negotiated. Flexible working to be negotiated. 

Hours: 35 hours a week (full time)

Salary: £27,939

Main duties and responsibilities

Deliver high quality community events

• Lead on the delivery of our large-scale events including our Welcome events, our Varsity series and Student Awards
• Manage our SU crew volunteering programme which takes place in the early part of each academic year
• Have oversight of all student-led events ensuring we deliver innovative, bespoke and targeted activities for our members
• Ensuring delivery of a portfolio of SU-led events designed to maximise student engagement and experience
• Manage and support staff to lead and support student groups to produce engaging events to create a sense of community

Delivering excellent student groups

• Manage the creation of engagement plans with student led committees to increase engagement and support the development of groups in such a way to ensure their sustainability
• Manage the delivery of sporting and society activity across UoGSU
• Develop and deliver training and support for student volunteers who lead sports clubs, societies and other student groups within UoGSU
• Develop an inclusive and welcoming culture across all UoGSU student groups, supporting staff in the Student Communities Department to challenge negative cultures where they might arise
• Create and set annual departmental KPIs, monitoring these and reporting as required on the work of the Department
• Have oversight for member discipline and complaints within student groups contributing to an effective and fair process
• Support daily operations for the department where necessary

To view our full job pack and person specification please visit our website.

We're looking for an inspirational person to join us as an Assistant Manager and work in some of our shops in West Scotland, providing cover in busy periods or for staff absences. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.

You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people.

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you ready to join our team?   As the Church Building Support Officer, you’ll play a vital role in this exciting new position that will provide a comprehensive support service to clergy, churchwardens and parish volunteers; offering advice and guidance on caring for church buildings, navigating faculty jurisdiction and signposting to relevant resources and further support.

There is also the option (subject to conditions) to undertake an Apprenticeship with Strode College to complete Historic Environment Advice Assistant (Higher Apprenticeship).

The role is funded by the Church of England’s Buildings for Mission fund on a two-year fixed-term basis.

At the Diocese of Winchester we have a legacy of grace that has cascaded down through the centuries, shaping our history and culture, and giving birth to countless stories of people and places deeply rooted in faith. It is a legacy of grace to be proud of, and on which our diocese now stands. 

Serving. Learning. Growing. Loving.  These are the four values at the heart of our mission to support the people, churches, schools and communities across the Diocese of Winchester.

Position: Church Building Support Officer

Responsible to: The DAC Secretary. The Diocesan Advisory Committee for the Care of Churches (DAC)

Location: Hybrid working is offered to all staff. We have an office in Old Alresford, SO24 with a requirement to come into the office for department team days, once a week.

The Diocese covers the areas from Bournemouth and Andover in the West, Southampton and Lyndhurst in the South, Alton and Odiham in the East and Basingstoke in the North.

Hours: 35 hours per week (full-time), core hours of 10am–4pm

Salary: £31,181 per annum

Annual leave and benefits:

• 25 days annual leave (not including bank holidays)

• Employer contribution of 10% of basic annual salary into our pension scheme.

• 24/7 Employee Assistance Programme

How to apply: Click the Quick Apply button below. You’ll be redirected to our organisation website for full details on how to apply and answer a few short screening questions about your relevant skills and motivation.

Interviews are due to take place in the week commencing 15 July 2024.

Closing date: 05 July 2024.