Office Management Jobs

Salary: £50,000 per annum (28 hours/4 days per week).  FTE: £62,500 per annum

Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. The expectation for this role is to come into the office in London at least one day each week, when most of the team are likely to be in. You can choose where to work for the rest of the time, either in the office or remotely (home or another appropriate location).

Contractually this role is London-based.

Contract: Fixed term contract from: 01 July 2025 – 31 March 2029. Open to discuss alternative engagement options.   Part time 28 hours / 4 days per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Flexible working 

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 10am on Wednesday 23 April 2025.

Interview dates: Wednesday 30 April and Thursday 1 May 2025.  Interviews will take place remotely on Teams.

We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

We have received funding from The National Lottery Community Fund to deliver an exciting new programme, aiming to improve the experience and continuity of hospice care for young people with life-limiting conditions transitioning from children's to adult services.

You will provide clinical leadership of this UK-wide programme, empowering young people, hospices and system partners to overcome the inequities of care experienced by patients and families throughout this transition. 

You will become a crucial part of the Programmes Directorate at Hospice UK. This team is responsible for areas of real relevance and importance to our hospices’ membership, including: commissioning support; data, research and evidence; clinical and non-clinical projects; learning platforms: sharing good practice; and a well-regarded and commercially successful portfolio of conferences, including our flagship national conference.

You will bring the clinical leadership needed to deliver this exciting new programme. You will lead our young person’s forum and provide invaluable mentorship to hospices. Supported throughout by our Senior Programme Manager and Team Administrator, you will further develop our Transition Community of Practice and help us collate and share programme data across the sector. You will lead on partnerships and strategic relationships, with Together for Short Lives and other decision-makers across our sector. When representing Hospice UK and our programme externally, you will offer clinical expertise leadership within the field of Transition. 

You will have senior palliative care experience, working in the field of transition. You will have led clinical programmes across systems and/or regions, and experience supporting organisations with Quality Improvement projects. You will be an excellent and influential communicator, who embraces working with data while maintaining a strategic overview. 

More information about the programme and the role can be found in the candidate information pack - download below. 

If you have any questions or would like a discussion about the role please contact the People and Culture team and Hospice UK.

How to apply

Complete the following documents:

• Supporting statement form - download below (where you can demonstrate how you meet the person specification.)
• Equal opportunities monitoring form - download below 

Click on the How to Apply button and send your completed forms above and your CV to us by 10am on Wednesday 23 April 2025. 

We will shortlist candidates based on their CV and supporting statements. 

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. 

Employment is subject to a satisfactory DBS check.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.

Thank you for considering this fantastic opportunity to join The Avenues Youth Project as our Fundraising Manager with responsibility for writing applications to Trusts and Foundations. This is a part-time position (4 day/week) with full flexibility for home working.

The Avenues is an exceptional West London youth centre that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. The Avenues offers free-to-access fun and meaningful after-school, weekend and holiday activities led by trained youth workers. Our excellent facilities include training kitchen, music recording studio, podcasting studio, arts and crafts room, sports hall and classrooms. 

With secured blue-chip funders and a host of smaller funders, a significant amount of groundwork has been laid, including a pipeline of multi-year grants securing some activities to 2026 and beyond. Our challenge is to maintain this revenue to create a stable future, by strengthening our relationships with existing funders and introducing new ones. We are looking for someone who not only shares our determination to give all young people a fair chance but has the experience, skills and personality to help us achieve our goals, someone who enjoys the thrill of achieving funding success. 

Educated to degree level or higher, you will be a hard-working, self-starter with excellent writing skills with the ability to write concise and creative bids. Ideally, you will have 3+ years’ proven track record in a fundraising position, with a focus on trusts/foundations and public sector income streams. However, you may equally have experience in sales and marketing in a commercial environment.  

Either way, you will be skilled at budgeting and presenting financial information in easy to understand formats. You are a relationship builder and collaborative worker with a creative and proactive approach to problem-solving.

You have a high standard of software literacy (Office software, Mailchimp and internet), excellent telephone manner and an ability to communicate effectively with a range of callers.

The role offers you the chance to work for a highly respected charity, with a great team of staff, while helping make meaningful change. The Fundraising Manager is a very well respected position in our organisation and you'll work closely with the Chief Executive and the rest of the team. 

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?

• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. 

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

Job Description

We are seeking an experienced and dynamic Retail Commercial Manager to oversee the sales and profit performance of a collection of retail shops. This position plays a crucial role in driving the commercial success of our retail shops by developing effective sales strategies, managing stock, optimising merchandising, and leading a high-performing team to deliver exceptional customer service. The ideal candidate will have strong leadership skills, and success with Commercial Strategies & Performance Management:

Responsible to 

Head of Retail- Trading

Direct reports 

Circa. 14 Managers

Working hours and contract 

Full time, permanent, 35 hours per week across a flexible seven-day rota

Salary 

£30,000-£35,000 p.a. depending on experience, plus travel expenses

Location

Central & Greater London

Closing date for applications: 30th, April, 2025

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

Role Responsibilities 

Sales and Profit

• Support Shop Managers to maximise each shop’s sales and profit potential.

• Oversee the delivery of Gift Aid targets throughout the area, driving Gift Aid signups and conversion rates, and ensuring shops are actively promoting the scheme.

• Conduct data analysis to review the commercial layout of each shop including department and category mix. 

• Understand and implement commercial actions to deliver against strategic KPIs.

• Responsible for ensuring that all merchandise is clearly priced and monitor pricing levels to achieve maximum sales in accordance with pricing policies.

• Ensure shops have a high standard of display, cleanliness and tidiness, and that they project a quality retail image.

• Assist Shop Managers to deliver commercially successful visual merchandising displays, in line with the visual merchandising manual.

• Ensure each shop correctly implements agreed seasonal promotions, and shop layouts to achieve maximum income.

• Ensures shop teams are aware, understand and engaged in the financial performance of their shops.

• All best practices outlined within the commercial manual are delivered.

Stock Management

• Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density, sizing, and culling stock).

• Ensure that all legal and internal regulations regarding donated stock are adhered to.

• Collaborate with warehouse team to ensure effective stock movement.

• Work closely with the warehouse and stock partnerships teams to ensure sufficient levels of warehouse, rotation and corporate donated stock.

• Work closely with the ecommerce team to ensure key products generate maximum income via the best channel, delivering P&L sales targets.

• To monitor stock management and fast-tracking on to shop floor.

Customer Service

• Lead and inspire the team to place a positive customer experience at the heart of our approach to attract new and loyal supporters and repeat donors.

• Ensure all processes detailed within the customer experience manual are delivered.

• Ensure that feedback, including complaints are escalated to the Head of Retail Income, within the agreed timeframes.

• Be accountable for the integration of each shop into the local community in collaboration with the shop teams.

Team Management

• Ensure that shops have correct level of cover throughout the year, ensuring cover when and where necessary for annual leave, sickness or vacancies.

• Coordinate and facilitate meetings with shop managers for the purpose of training, communication and planning. 

• Role model and promote effective team communication, celebrating success and sharing best practice. 

• Foster a creative environment where team members seek to maximise income in new and innovative ways through multiple channels including their shops and community events.

• Provide line management, leadership, development opportunities and performance management to the Shop Management team.

• Support with the annual appraisal and probation processes for all reports. 

• Play a key role in enabling shops to represent the charity and increase awareness of our mission within the community.

Volunteer Team

• Support the volunteer coordinator and shop management teams to recruit, induct and retain an inclusive and diverse volunteer team, in line with recruitment targets.

• Ensure volunteers adhere to Fight for Sight policies and procedures.

Operations

• Ensure shops are compliant against operational procedures and processes within the Operations manual, providing timely reports and identifying areas of non-compliance. 

• Ensure shop maintenance and repairs are reported, and resolved in a timely manner, and aligned to budgets. 

• Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures.

• Ensure technology-related issues are raised and resolved promptly. 

• Work within our policies and procedures when dealing with problems at work.

• Adhere to and enforce our safeguarding policies. Ensure all risk assessments are conducted and appropriate action plans are developed and executed.

Other

• Required to adhere to our vision, mission and values. 

• Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles. 

Governance, Finance and Operations

• Conduct regular reviews of shop financial processes to ensure adherence to procedures and minimise financial risks 

• Understand and mitigate risk in the context of charity retail and multi-suite working. 

• Monitor and enforce adherence to local regulations, ensuring shops comply with relevant legislation.

• Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/ Charity Retail Association codes of practice. 

• Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises.

Impact

• Support public awareness and understanding about visual impairment and visually impaired people.

• Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.

Person specification

Desirable skills, knowledge & experience

• Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context

• Experience of developing and managing budgets 

• Experience of EPOS systems and Gift Aid

• Experience of setting and managing income and expenditure budgets

• Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture

Personal qualities

• The ability to work under pressure whilst remaining calm and organised

• To be receptive to change and to act as a change agent

• The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

• To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour. 

• Able to provide positive, dynamic, tenacious and flexible leadership at all times. 

• Results-driven, able to measure and quantify own outcomes. 

• Adaptable to changing landscape and evolving organisation. 

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills 

• Highly organised with ability to plan effectively and allocate resources appropriately. 

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

• A great team and a supportive culture

• Employer pension contributions matching up to 10%, and death in service cover

• Generous parental leave

• Flexible/hybrid working options

• Apprenticeships scheme, study leave and financial support for training & development

• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

• An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants  will be invited for a stage one interview online by teams, followed by an in person at our Mansell Street offices.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. 

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. 

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Salary: £45,000 per annum 

Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. Our expectation for this role is that you will come to London 1 or 2 days each week for meetings, including a quarterly ‘all staff’ event. You may also be required to visit member hospices or suppliers from time to time. You can choose where to work for the rest of the time, in the office or remotely (home or another appropriate location). We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.

Contractually this role is London-based.

Contract: Fixed term for 24 months, full time.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Flexible working 

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 12pm on Tuesday 22 April 2025.

Interview dates: Likely to be Tuesday 29 April, Wednesday 30 April or Thursday 1 May (to be confirmed) Interviews will take place over Microsoft Teams.

We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

As Data Programme Manager, you’ll use your project and programme management skills to successfully deliver projects which improve Hospice UK’s data capabilities. You don’t need to have technical data skills, but you’ll need to be able to guide technical colleagues and third-party IT and data providers.

Your main project will produce a new Member Data Portal, enabling over 200 member hospices to submit data and view insights and analysis that informs their service offer, whilst also providing a national view of hospice care that Hospice UK will use to support member hospices with national campaigning and fundraising.

Alongside this, you will lead data projects that improve our internal performance management. This will involve working with colleagues to gather requirements and develop reporting that supports effective decision making, developing new policies and procedures, and providing training.

Excellent stakeholder management skills will be key to your success. Working with representatives from our member hospices will be vital to the success of the Member Data Portal project. Internally, you’ll collaborate with colleagues at all levels, including the ICT and Data team who will provide technical expertise, and senior managers who will be customers for many of the projects. You’ll also work with external suppliers of technical products and services, including carrying out procurements where needed.

You’ll have great project management skills, which means you’ll be organised, structured and a pragmatic problem solver. Ideally, you’ll have experience of delivering technology, digital or data projects.

You’ll find lots more information in the Candidate Information Pack below.

How to apply

If you would like to apply for this role, please send the following documents to recruitment by 12pm Tuesday 22 April 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification.)
• A completed equalities monitoring form.

We will shortlist candidates based on their CV and supporting statements. 

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. 

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.

Team: Lifeline

Location: Remote in London and the South East 

Work pattern: 35 hours per week, Monday to Friday, 9am-5pm with occasional evenings and weekends but infrequent

Salary: Up to £34,210.37 per year

Contract: 12-month fixed term contract

Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Lifeline Manager:

• leadership and line management of the Lifeline Caseworkers, including managing performance and settling objectives via probationary review and annual
  appraisals
• responsible for recruiting and managing the project volunteers as well as promoting and developing the service
• oversee the referrals coming into the service and arrange the safe transportation and collection of cats
• build and develop partnerships with local domestic abuse services and relevant organisations
• be responsible for the promotion, development and monitoring of the service across London and the South East

About the Lifeline team:

• Lifeline is a pet fostering service for anyone fleeing domestic abuse
• the majority of our referrals come from women fleeing domestic abuse via women-only services.
• the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.
• the team consists of Lifeline Caseworkers and a Volunteer Team Leader as well as the wider Lifeline team

What we’re looking for in our Lifeline Manager:

• experience of supporting people experiencing domestic abuse working with or on behalf of
  adults/families in a support role
• experience of managing and leading volunteer and employee teams
• ability to deal with sensitive situations and cope under pressure in an appropriate manner
• strong organisational skills and able to prioritise and manage workload
• understanding of cat care and cat welfare issues
• confident with Microsoft Office programmes

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 09 April 2025

Interview date:  22, 23 and 24 April 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. video screening stage
3. virtual interview 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Join deafPLUS as a Finance Officer!

Salary: £37,000 FTE (£14,800 pro-rata for 2 days per week)
Hours: 2 days per week (15 hours)
Location: Hybrid – 1 day remote, 1 day in London
Reports to: CEO and external business accounting provider

deafPLUS is a dynamic and evolving organisation focused on improving the life chances of deaf and visually impaired individuals in certain regions, including Birmingham and West of England. Through partnerships, we raise awareness of their needs and provide essential information, advocacy, and advice to enable full participation in society. Our commitment extends to offering wellbeing support, and we are currently working on a new strategy taking us to 2027.

Established in 1971, deafPLUS has a rich history in providing exceptional support services to the deaf community. Recently, we unveiled a new logo in collaboration with our staff, service users and supporters.

We maintain a person-centred ethos and prioritise excellent customer service to our stakeholders.

Are you an experienced finance professional looking for a meaningful role in the charity sector? deafPLUS is seeking a Finance Officer to support our mission of empowering deaf people. This is a fantastic opportunity to join a leading deaf-led organisation and ensure the smooth financial running of our charity.

Are you the person for us?

Your Role:

As our Finance Officer, you’ll play a key role in maintaining accurate financial records, processing transactions, and supporting financial reporting. You’ll work closely with the CEO, external accounting provider, and managers to ensure financial efficiency across the organisation.

What You’ll Do:

✅ Process purchase invoices, staff expenses, and supplier payments
✅ Prepare and send invoices to funders and customers
✅ Manage credit control and track incoming funding
✅ Reconcile bank accounts and petty cash records
✅ Collate payroll information for our external provider
✅ Assist with budget preparation and financial reporting for funders and trustees
✅ Restart and manage the Gift Aid reclaim process
✅ Ensure compliance with financial policies and procedures

What We’re Looking For:

✔️ Experience: 3+ years in finance, accounting, or bookkeeping
✔️ Skills: Proficiency in Xero (or similar), strong numerical and analytical skills
✔️ Knowledge: Understanding of charity finance, financial regulations, and HMRC requirements (incl. Gift Aid)
✔️ Communication: Ability to explain finance matters clearly to non-financial staff
✔️ Work Ethic: Self-motivated, reliable, and detail-oriented

�� Desirable: AAT/part-qualified accountant, charity sector experience, familiarity with payroll & pension administration, and an understanding of deaf culture/BSL.

Why Join Us?

At deafPLUS, 97% of our staff are deaf, ensuring an authentic, empowering environment for the communities we serve. Be part of a team that makes a real difference, with our CEO, Reg Cobb, and the great team within.

�� Apply Now!
To apply, send your expression of interest to Deanna Roberts – [email protected], for us to send an application pack.

The closing date is Tuesday 22nd April.

Help us break language barriers and empower those deprived of a voice!

At Money A+E we are seeking a highly skilled Finance Manager to join our team. Are you a finance professional with a passion for excellence?  The ideal candidate will have a strong background in finance and accounting, with experience managing budgets, analyzing financial data, and developing financial strategies. The Finance Manager will be responsible for overseeing all financial operations of Money A+E, ensuring compliance with financial regulations, and providing financial guidance to senior management. If you are a results-driven finance professional with a passion for excellence, we encourage you to apply for this exciting opportunity.

Background

Money A+E is a Money Advice & Education Social Enterprise that was set up by 3 money advisers, passionate about providing simple and accessible money advice and education to people in need.

Our Vision

We believe lives are transformed through Money Advice & Education.

Our Mission

To empower individuals by providing simple; accessible; independent and effective Money Advice and Education.

If you are passionate about helping people in the community and if you are excited about working with and helping a small social enterprise grow and have a greater impact in the community, then this role is for you

Job description

This is a part-time (2.5 days a week), hybrid role for 6 months, but will be reviewed after the first 6 months.  As Finance Manager your role will be to lead on financial operations. This is a strategic and hands-on role, ensuring financial integrity, efficient back-office functions, and compliance with regulatory requirements.

Key Responsibilities:

• Monthly book-keeping
• Preparing financials for end of year accounts
• Uploading monthly payroll spreadsheet
• Creating & processing invoice & expense related payments
• Processing payments for community fund grants to advice clients
• Maintaining petty cash
• Experience using Intuit Quickbooks software
• Updating financial control policies
• Facilitate the purchase of equipment, fixtures & goods for Money A+E
• Maintaining Fixed Asset Register
• Updating Core costs spreadsheet
• Preparing financials for bi-monthly Incomes strategy meetings
• Processing project related payments
• Update & renew Insurances yearly
• Budgets & financials for project reports
• Input into strategic planning and integrated decision-making spaces
• Lead monthly finance review meetings
• Support grant applications and reporting
• Respond to finance queries from the team, board and funding providers
• Deliver finance process and IT improvements
• Creating budget & cashflow forecasts
• Maintaining records of deferred income, prepayments and other balance sheet items
• To develop and execute the organisation’s financial management systems and operations in accordance with the overall business plan and strategies.
• Ensure compliance with financial regulations and standards Companies House reporting.
• Provide financial analysis financial leadership and strategic insights to senior management to senior management team
• Manage relationships with banks, investors, auditors, HMRC, and other key stakeholders and financial institutions

About You:

The successful applicant must be efficient, well-organised and able to work independently and with initiative when needed. They must be ambitious, have a positive attitude to thinking about things differently and work self-managed teams. This position would suit someone who is confident in their own abilities, proactive and has excellent communication skills. We are looking for someone who shares our values and can bring strong financial acumen into the in-house team.

• Qualified accountant (ACA, ACCA, CIMA) with significant financial management experience. 
• Strong leadership skills, with experience managing teams and working with senior stakeholders.
• Knowledge of charity finance, SORP regulations, and working with auditors.
• Excellent communication and organisational skills.
• Passionate about supporting money education and making a positive impact.

This is an exciting opportunity to play a key role in a well-established Non-for-Profit organisation, driving financial sustainability and operational excellence. 

About Ataxia UK

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team, and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy service providing information, advice, and 1-2-1 support to help people access their rights; whilst the InControl Community Engagement service provides activities, engagement and volunteering opportunities to bring the ataxia community together and reduce feelings of isolation. 

About the Role  

You will be joining at an exciting time for Ataxia UK as we celebrate our 60th anniversary year.

This brand-new role is an important part of our new strategy to sustainably grow our unrestricted income. Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the work to build a pipeline of major donors and family trusts and foundations.

You will be responsible for developing an excellent stewardship programme which nurtures income-generating relationships with Ataxia UK’s major donors. You will initially work with a fixed-term Philanthropy Consultant to lead the development of a researched and actionable pipeline of prospective new donors, and you will then work to successfully engage this pipeline. This is a fantastic opportunity to lead a brand-new function as a senior member of an experienced team of fundraisers.

Ataxia UK operates a hybrid- working policy, with part time staff working 3 or 4 days a week expected to work from our offices in Highgate a minimum of 1 day a week. The role will require some occasional travel within the UK and, more rarely, internationally.

About you

The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors; personally securing 5 and 6-figure gifts.

You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.

As an experienced major donor fundraiser, you will be comfortable and confident engaging with High-Net-Worth Individuals and their offices, celebrities, politicians and c-suite professionals. You will have the flexibility to join events and or meet donors and prospective donors at locations around the UK. As an ambassador of our brand, you will have the skills and experience to ensure you positively represent the interests of the ataxia community, and you will be someone who shares our commitment to supporting those affected by ataxia.

Benefits of working for us.

• 25 days annual leave pro rata (rising to 30 with a length of service)
• Access to a free Employee Assistance Programme & Employee Hotline
• Flexible hybrid working
• Pension scheme
• Enhanced maternity and co-parental leave
• Cycle to work scheme
• Training and development opportunities
• Accredited Living Wage Employer

Please see full Job Description for further details including Person Specifications

South Yorkshire Refugee Law and Justice are a grassroots legal charity providing legal services to people seeking sanctuary in South Yorkshire. We are looking for a hard-working and highly organised person to join our team and support the vital work we do providing legal services to people seeking sanctuary.

As a small charity with limited resources and a huge need for our service, it is vital that we work efficiently and effectively to enable us to support as many people as possible. As an Administrator you will work with the Director and the legal team to facilitate the smooth running of the organisation and the efficient and effective delivery of our legal services.  

We are looking for candidates with the following attributes:

• Highly organised with the ability to take initiative and identify and solve obstacles to efficient working.

• A talent for supporting and facilitating colleagues in a busy, and at times stressful service delivery setting.

• A commitment to our vision that all those seeking sanctuary in South Yorkshire should have access to justice and be treated with respect and fairness.

• Some experience of office work and administration and an aptitude for technology.

‍

Salary: £26,019 (pro rata – Actual: £20,815)

Hours: 4 days (28 hours) per week (3 or 3.5 days per week will be considered)

Holidays: 28 days plus 8 English Bank Holidays (pro rata)

Contract: Permanent (subject to 6 month probationary period)

Pension: 6% Employer contributions

Location: St James Street, Sheffield City Centre

For details on how to apply please visit our website and download an application pack.

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

We are only able to offer this role to individuals with existing right to work in the UK.  Applicants from outside the UK must include in their application whether they have been granted right to work in the UK.  If not, unfortunately we will not be able to consider your application.

#operations #operations manager #senior operations manager

The Institute of Imagination (iOi) is seeking a proactive and organised Programme Manager with excellent communication skills to join our Experience and Learning team. You will play a key role in planning, delivery, and evaluation of impactful programmes that support children’s creativity and learning. 

This role involves designing and delivering high-quality experiences for families, children, and educators, as well as building sustainable partnerships with schools, communities, and corporate partners. You’ll be instrumental in shaping our CPD programme for teachers and helping bring playful, meaningful learning to life.

Welcome to the iOi, where we believe imagination is the superpower of the 21st Century. We collaborate with children, parents, teachers, academics, and community leaders on research and designing and delivering creative learning experiences across STEAM (Science, Technology, Engineering, Arts, and Mathematics).

Our mission focuses on supporting children from underserved communities by breaking down barriers, empowering their voices, and giving them access to transformative opportunities and essential skills for whatever their future holds. We believe every child can imagine and achieve their fullest potential.

Key Responsibilities

• Power of Play Programme:
  • Support the co-design and delivery of this innovative LEGO Foundation-funded programme, encouraging caregivers to engage in meaningful learning through play with their children.
  • Collaborate with three key primary schools and their teaching staff to connect with caregivers and children. 
  • Build and maintain strong relationships with stakeholders in the London Borough of Tower Hamlets to ensure families can access wider support and opportunities.
  • Deliver fun, hands-on workshops for children and caregivers, promoting a playful learning environment.
  • Capture and evaluate programme impact using stories, participant feedback, and evidence-based methods.
• Creative Sparks educator professional development programme:
  • Lead the management and development of this new educator-focused CPD programme as it enters its second year.
  • Develop and execute strategies for recruiting teachers to sign up for the programme, ensuring diverse participation.
  • Support the ongoing development of ImagineED, our online training platform, using user feedback and research to ensure it relevance and accessibility.
  • Monitor and evaluate impact, demonstrating the value of the programme to teachers and schools. 
• Programme Development and Partnerships:
  • Contribute to the design and delivery of the new programmes and events, such as a new Imagination Festival and bespoke projects.
  • Support funding proposals and reporting through the provision of data, impact stories, and insights. 
  • Build and maintain partnerships with community organisations and businesses, helping to secure meaningful opportunities for participating children.
  • Support volunteer recruitment, training, and management. 
• Organisational Culture:
  • Uphold and model the iOi’s values in all areas of work.
  • Contribute to a positive, inclusoive, and collaborative team culture.

Person Specification

Essential Skills and Experience:

• Proven experience in programme or project management, ideally in education, or the creative learning sector.
• Excellent interpersonal and communication skills, with the ability to engage a wide range of stakeholders.
• Experience delivering workshops or training to diverse audiences including children, parents, and educators.
• Strong understanding of user-centred design and programme evaluation methods.
• Ability to work independently and as collaboratively within a team.
• Highly organised, with good time management and multitasking abilities.
• Competent in using digital tools including Microsoft Office, Monday, and Miro. 

Desirable Skills and Experience:

• Experience in developing or managing online learning resources or platforms.
• Knowledge or experience working in local boroughs like Tower Hamlets.
• Awareness of current trends in STEAM education and creative learning.
• Experience in planning and delivering events.
• Awareness of safeguarding and health and safety procedures when working with children. 

Contract: Fixed-term contract until December 2025, with the possibility of extension. Part-time, 21 hours per week.

Location: London - Stratford office and remote/home working (hybrid) 

Reporting to: Head of Experience 

Salary: £32,000 per annum FTE / £19,500 per year (pro rata)

How To Apply:

Please submit your CV and a cover letter or video detailing your relevant experience and why you’re interested in this role. We welcome applications from diverse backgrounds. We encourage you to include examples of relevant projects you’ve managed and your experience working with similar audiences.

Customer Information Manager
Salary £32,320 Full Time 35 hours per week

Do you want a job that makes a positive difference to people’s lives?

Age UK Croydon’s is recruiting for a new role of Customer Information Manager.

If you are an enthusiastic, compassionate and person-centred individual, with an advice background, this could be the role for you. The Helpline and Reception at Age UK Croydon is the “front door” to all of our services and often the first contact an older resident, carer or family member will have in finding information or support for a range of issues including benefits, tradespeople, dementia support, transport, council tax, housing, activities, groups and clubs, help at home and more. We are experiencing increased demand against the background of the Cost-of-Living crisis and reduced advice services in Croydon.

Helpline and Reception work closely with our Advice team, and following restructuring, we are now looking for a Customer Information Manager to grow and lead this team.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

£42,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Corporate Business Development Manager.

The Business Development team is focused on building the new business pipeline, increasing the variety and volume of our partnerships, ensuring all relationships align with business objectives to deliver for the partner and for children. This role is central to achieving UNICEF UK’s ambitions in working with the private sector, and will have responsibility for cultivating and securing multi-million-pound partnerships with major UK companies.

We are looking for someone who is supporter driven and aligns with our mission. You will be organised, have excellent interpersonal and communication skills, enabling you to build authentic relationships with decision makers and leaders. Resilience and demonstrating patience and perseverance during set backs and challenges are also essential.

Act now and visit the website via the apply button to apply online.  

Closing date: 9am, Thursday 17 April 2025.

Interview date: Week commencing 12 May 2025 via video conferencing (MS Teams).  

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Action for Pulmonary Fibrosis (APF) is the UK’s leading charity dedicated to improving the health and well-being of people affected by pulmonary fibrosis. We’re here to ensure that people affected by pulmonary fibrosis (or lung scarring), their loved ones and the professionals caring for them have the support, resources and voice they need.

‍Purpose

APF has grown significantly over the past five years, with our support services reaching over 10,000 people affected by pulmonary fibrosis (PF) each year. We have ambitious plans for further growth across our services and to fund more ground breaking research. As we enter a new five-year strategic period, we aim to grow our income to £3-5 million, which will underpin our exciting plans to support more people affected by pulmonary fibrosis and prevent lives being lost to this devastating disease.

The Charity Governance and Operations Manager will ensure robust operational, safeguarding, and governance frameworks are in place to support Action for Pulmonary Fibrosis’ continued growth. This role is critical for maintaining our compliance with legal and regulatory requirements, overseeing risk management, and embedding efficient operational structures. In addition, you will help foster a culture of high-quality supporter care and lead on continuous improvement to strengthen internal processes and staff development.

Terms of Appointment

Working hours: Full time (37.5 hours per week) or part-time (minimum 30 hours per week).

Reports to: Director of Finance and Operations (primary reporting line) Chief Executive Officer (dotted line reporting for governance and Board assurance).

Location: Hybrid (1–2 days per week in the Peterborough office, 3–4 days remote working.

Salary: £40k - £45k FTE (salary will be pro rata for part-time hours) dependent on experience.

‍Other benefits

The ability to flex hours, take ‘time off in lieu’ for extra hours worked.

Death In Service benefit.

Service-related sick pay when 6-month probation is completed.

Employee Assistance Programme.

Access to training and development.

Complimentary gym access at Stuart House (non-contractual).

Application details

• Your CV.
• Your Cover Letter.

Interviews will be held in person at our Peterborough Office, Stuart House on the 23 April.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age, or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.