Office assistant jobs

We are looking for a dedicated and passionate Project Worker to join the Lucy Faithfull Foundation’s Children & Young People’s Team. Our work makes meaningful and lasting difference to young people’s lives by preventing harmful sexual behaviour and by responding to incidents to restore safety and promote positive outcomes.

This new Project Worker role will support the delivery of a varied range of projects across our young people services, also offering opportunities to contribute to the development of exciting, new, youth-led initiatives. As part of your role as Project Worker, you will support in the development and delivery of our young people’s website, Shore, as well as providing non-judgemental and anonymous advice and support via our chat and email service.

We offer a welcoming and supportive environment, with access to excellent one-to-one and group supervision to develop your clinical practice. This is a varied and highly rewarding role, where you will be supporting our approach to youth participation and advocacy.

Alongside hybrid working, this role will be based at either our office in Bromsgrove, Worcestershire or Epsom, Surrey.

We offer the following benefits:

- Hybrid working (with a minimum of 2 days in the office after one month in the position)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of Benenden medical cover

If you're interested in hearing more, please download our job pack.

#projectworker #youthprojectworker #youngpeople #youthwork #projects #clinicalpractice

Partnerships Fundraising Assistant

Charity

Temporary: 3 months

London: Hybrid - 2 days in the office per week Part Time - 30 Hours per week (Mon-Thurs)

Pay: £14.35 PAYE per hour, plus £1.73 holiday pay per hour

Interviews: 16th & 17th April

Start: W/C 28th April 2025

This administrative role sits within the corporate partnerships team and involves general team support with admin, emails, database management and desk research.

Key Duties and Responsibilities:

• Respond to a range of email inbox enquiries from brands and businesses in a timely manner, liaising with supporters via email and over the phone as the first point of contact for the charity.
• Action requests to the appropriate members of the Partnerships Team, Fundraising Team or wider organisation. Supporting to arrange internal and external meetings.
• Send out ad hoc postal requests for fundraising materials from the charity's office.
• Work with the Corporate Partnerships Managers to thank corporate partners and supporters with communications, certificates and letters.
• To support in the stewardship of small businesses based on their small partnership criteria including monitoring activity and stewarding through dedicated fundraising platforms.
• Support the Corporate Partnerships Manager with administrative tasks related to current partners and prospects, including completing due diligence research, responding to email enquiries from individuals, proof-reading proposals, and fulfilling fundraising material requests.
• Create and maintain up-to-date records on the newly implemented CRM system, Beacon, ensuring communications and activities with supporters and partners are accurately recorded.
• Pull accurate reports from the donor database as requested by the Partnerships Team to assist with reviewing new business pipelines, financial reporting and tracking partner events.
• Work with the Finance Executive to support accurate finance reconciling of donations and income streams, including supporting with coding the back end of JustGiving pages and GivenGain pages to ensure accurate income reconciliation and reporting.
• Support on coordinating travel for the Partnerships team where necessary for events and meetings.
• To attend events to represent the charity and the Partnerships team.
• Adhere to GDPR requirements.

If you are keen, please send your CV as soon as possible.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you highly organised and love to build relationships with fundraisers across the UK?  Do you want to play a key role in making a difference to the lives of children with serious illness or disability?

Dreamflight is a dedicated UK charity who provide amazing holidays to Orlando and in the UK to children with a serious illness or disability, without their parents. Accompanied by a brilliant team of doctors, nurses, physiotherapists and non medical volunteers these holidays do something that medicine can’t, the children discover independence, confidence, and experience things that they never thought possible.

To do this we have need to raise more than £1M each year and we are looking for a highly organised, flexible individual with excellent communication skills to help us achieve this. As a key member of our small friendly, fundraising team, your role will focus on supporting and engaging with our dedicated fundraisers, ensuring they have the resources they need to raise vital funds for Dreamflight. You’ll be responsible for tasks such as:

· Coordinating with fundraisers to provide ongoing support and encouragement

· Sending out promotional materials and merchandise

· Maintaining and updating our databases

· Assisting with event organisation; and

· Managing our merchandise and literature

This is a maternity cover position for one year, with flexible part time hours to suit your schedule. 

If you're excited about contributing to a cause that truly changes lives and you’re ready to join a passionate team, we’d love to hear from you.

Overview

Change Grow Live are looking for an Assistant Business Development Officer (Bid Writer) to join our national business development team. As one of the UK’s largest charities, Change Grow Live supports people in making positive changes in their lives.

Location: London (You could also be based in our Manchester or Brighton Regional Business Unit)

Salary: £27,861.26 − £32,002.35 per year Dependent on experience (Based on full time hours, pro rata for part time).

Contract Type: 12 month Fixed Term Contract

Hours: Full Time, 37.5 hours per week

Allowances: £4,133.14 per year Inner London Weighting, pro rata

Dates for Interview are 6th-8th of May 2025

Closing Date   27/4/2025

Role overview

You’ll help to prepare for, write and support on developing bids and proposals, helping Change Grow Live secure contracts and run high-quality health and social care services. These services support adults, children and young people, including around drugs and alcohol, homelessness and criminal justice.

Your day-to-day will include:

• Writing and editing bid responses
• Working with colleagues across Change Grow Live
• Completing online research, analysing data and working with partner organisations
• Creating presentations, diagrams and reports
• Helping improve how we do things.

This role is designed to support you through the beginning of your business development and bid writing career. We’ll provide you with support and training to develop and progress.

About you

You are:

• Clear and concise writer
• Motivated to develop your skills
• Open to feedback
• Curious and analytical
• Solution-focused and tenacious
• Kind and committed to helping people make positive changes.

Previous experience in business development is not needed, but skills or experience in health and social care, writing, sales, research, or data are beneficial.

Benefits:

• Working a successful team
• Structured training, development, mentoring and progression opportunities
• The option to work from home for some of the week
• Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).

We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People Silver Award and Stonewall Silver Award 2023.

We’re happy to consider any reasonable adjustments that you need to be successful. We do everything we can to accommodate flexible working, including compressed or part-time hours, job shares and other arrangements. Please let us know in your application or at any stage of the process if you would like to explore these options.

Before you apply

In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). You can group multiple criteria together where you think it makes sense. Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. 

We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.

We’re a Disability Confident Committed employer. We’ll offer an interview to disabled people who meet the minimum criteria for this job. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme.

Check out the job description and team explainer for more information.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

If you have any questions on this opportunity that you would like to talk through please contact us

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

We are recruiting for a Executive Assistant on a FTC for 9 months for an independent charity. You will be providing high quality professional executive, secretariat and administrative support to the Chair of the Board, Chief Executive and Chief Officers. Looking for someone who can start immediately.

Hybrid working min 3 days in their London office and a FTC for 9 month.

The Role
Comprehensive and high-quality support to the Chief Executive and other Chief Officers, including but not limited to
Diary management
Document formatting
Travel and accommodation arrangements
High-quality diary and administrative support to the Chair of Trustees
Diary management in relation to activities ensuring these do not conflict with meetings.
Travel and accommodation arrangements as needed.
Planning ahead and ensure pre-board and other briefings are co-ordinated and provided.
Governance administrative and secretariat support to the Governance Team
For internal and other meetings as part of the support to the Governance Team providing cover for meetings. supporting with financial processes including Purchase Orders and Invoices and support with projects
administrative support across the organisation as needed, including organising and managing and supporting staff briefings.

The Candidate
Experienced as an EA to Director, CE and CO levels
Experience of managing senior diaries
Demonstrable experience of working with MS Office
Experience in minute and note taking
Demonstrable administrative and organisational skills
Strong IT skills
Ability to use online meeting systems, including MS Teams and Zoom

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you ready to take on a key role in delivering exceptional library and information services to a prestige membership institution?
 
TPP are seeking a Library and Information Services Assistant to temporarily join a highly respected and dynamic organisation that values knowledge, research, and professional growth. 
 
Our client is looking for an experienced Temporary Library and Information Services Assistant to join their team on a temporary assignment and contribute to their mission of supporting college members and staff. In this position, you'll perform general circulation tasks, maintain library resources, assist with enquiries, and much more.
 
You'll also play a vital role in ensuring that library collections are in order and that exceptional customer support is provided to all members.
 
This is an excellent opportunity for someone who has a passion for library science and wants to make a meaningful impact in an educational environment.
 
As the Library and Information Services Assistant, you'll have the chance to work on exciting administrative projects and collaborate with the Library and Information Services Manager.
 
Role: Temporary Library and Information Services Assistant
Organisation type: Membership Institution
Salary/hourly rate: £15.66 per hour
Working arrangements: Part-time, 18 hours per week
Location: London
Employment type: Temporary (1 month with potential to extend)
Availability: To start on 7th April
Ref: 81903SOH
 
Key Responsibilities:
 
Manage the library inbox process requests and enquiries
Perform general circulation tasks, including issuing, renewing, and returning books and other resources.
Maintain members’ OpenAthens accounts.
Handle article requests from members.
Catalogue new library material and process journal issues.
Answer enquiries and support the LIS Manager with various tasks.
 
The Successful Candidate:
 
Has experience of working in a library or information service.
Possesses excellent IT skills and experience in MS Office.
Demonstrates strong attention to detail, customer service skills, and flexibility.
Strong research and administrative skills
Proficiency in online searching using a range of databases.
 
If you're looking for a role where your skills in library and information services will be truly valued, apply today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

OVERVIEW OF THE ROLE 

We have worked in partnership with the Young Roots charity for the last five years providing a service to young, unaccompanied asylum seekers aged between 16 and 25 and we are looking for a Senior Clinical Psychologist to manage and support this work.

As a Senior Clinical Psychologist within the Young Roots psychology service, you will report to a Senior Clinical Psychologist at HBF/Head of Therapies and manage the clinical services of the Young Roots Partnership.

This role will include management of the overall partnership project, delivery of highly specialised psychological assessments for both medico-legal and clinical purposes, provision of appropriate evidence-based therapies, delivery of clinical supervision to qualified clinicians, assistant and trainee clinical psychologists on final year specialist placements, and non-clinical members of staff. The role will also include input into policy, research and fundraising and delivery of consultancy and training.

We are looking for someone who is committed to working therapeutically with young people who experienced human rights abuses and post-migration stressors and present with trauma spectrum disorders, depression, and anxiety as a result. In addition to proven experience in working therapeutically with this client group, the candidate will have a passion for human rights work beyond the individual client work, and a desire to contribute to effecting change at a policy level.  This role requires the ability to react and respond creatively and appropriately to the needs of the charity.

MAIN DUTIES AND RESPONSIBILITIES

Under the supervision of senior clinicians at the Helen Bamber Foundation, work independently to ensure the delivery of a range of evidence based psychological therapies to clients.

· Provide specialist psychological assessments and deliver trauma-focused psychological therapies to clients of the Helen Bamber Foundation.

· Train in the preparation of medico-legal reports and where relevant, contribute to the preparation of these reports for clients.

· Develop and carry out audits and research projects.

· Provide internal and external training in collaboration with your line manager.

· Supervise junior staff. This may include newly qualified psychologists, trainee clinical psychologists, assistant psychologists, and research assistants.

· Provide supervisory support for non-clinical staff where needed.

· Liaise with other non-statutory and statutory organisations on matters of clinical care, safeguarding and policy.

· Monitor the effectiveness of the interventions provided and provide feedback to funding bodies in the form of data and reports.

· Promote the work of the Helen Bamber Foundation at conferences and other events.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.

Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.

We are looking for a highly organised and detail-oriented individual to provide essential administrative support to our mass participation events team. This role is crucial in assisting with the coordination of fundraising activities, ensuring smooth operations, and delivering exceptional service to our supporters. You will be responsible for managing phone and email communications with supporters, preparing acknowledgment letters, and updating our database. The successful candidate will contribute to the overall effectiveness of the charity, helping to meet fundraising targets and ensure that all relevant processes run efficiently.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

The Nuffield Foundation is recruiting an Executive Coordinator to work closely with and support our Chief Executive, Leadership Team, Trustees and other members of our governance committees.  

The Nuffield Foundation’s purpose is to advance social well-being and across all our activities we aim to open up opportunities and to improve lives for individuals, families and communities within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities people face in education, justice and welfare, and considers the social and ethical implications of science and digital technologies.

The Executive Coordinator will provide administrative support to the Foundation’s CEO and its Leadership Team. It also liaises with the Foundation’s Trustees and other Board and Committee members to ensure the effective operations of the organisation. 

The successful candidate will be a self-starter with a strong work ethic, and excellent interpersonal skills, including the ability to collaborate with a broad range of colleagues and use tact and diplomacy when required. They will also have excellent verbal and written communication skills (including the ability to correspond on behalf of the CEO, draft short papers and take minutes of meetings).

It is also essential for someone to have highly developed organisation and administrative skills, with the ability to use systems and processes to effectively prioritise, project manage and ensure the effective operations of the Foundation's leadership and governance teams. 

For further information about the role (including the full job description), please click through to the listing on our website.

About us 

The Nuffield Foundation is an independent charitable trust with a mission to advance educational opportunity and social well-being.

We fund research that informs social policy, primarily in Education, Welfare and Justice. We also provide opportunities for young people to develop skills and confidence in science and research.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.

Further information and how to apply 

The closing date for applications is 09:30am (BST) on Wednesday 23rd April 2025, with telephone interviews expected to take place 6th/7th May 2025 and in-person interviews then taking place on 20th May 2025. 

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job. 

• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc

• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Consideration of requests for part time and/or flexible working (eg compressed hours arrangements, job sharing etc)

• 28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).

• A salary exchange pension scheme that offers employer contributions of up to 11%.

• Life assurance scheme.

• Family leave policies that provide an enhanced level of pay.

• Cycle to work scheme and loans towards season tickets.

• Frequent opportunities for learning and development (including options for coaching and mentoring, and reading weeks) 

• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 

• Staff peer groups and social networks.

An exciting position has arisen for an Assistant Management Accountant to join an excellent charity based in Central London.

About the Role:

Reporting to the Head of Finance, the Finance Officer will play a key role in providing financial insights, reporting, and analysis to senior managers and teams. You will be responsible for ensuring the accurate and timely reporting of financial information and help drive automation and efficiency within the finance function while ensuring compliance with internal procedures and external regulations.

Key responsibilities of the role:

• Prepare quarterly management accounts for the Treasurer within agreed timeframes.
• Oversee annual budget setting process, coordinating with other internal stakeholders, and to present the budget to the Treasurer within agreed timeframes.
• Prepare yearend schedules and other information within agreed timescales for Head of Finance to review.
• Liaise with external auditors and coordinate responses to any requests received.
• Process all financial transactions within IRIS Financials accounts to trial balance and perform reconciliation of all control accounts, investments, and bank accounts monthly.
• Provide accounting services to other specialist societies as set out within service level agreements.
• Prepare quarterly invoices to specialist societies as set out within service level agreements and schedule of income received on behalf of societies for approval by management to pay over to the societies.
• Provide high quality and effective financial reporting, support and assistance to the Head of Finance and other senior managers as required.
• Under the guidance of the Head of Finance, monitor and review financial systems and procedures and recommend, devise and implement more effective and efficient procedures.
• Reconcile daily credit card receipts recorded with the organisation's CRM software to bank receipts and ensure that income is accurately posted within IRIS Financials accounts in a timely basis.
• Record donations and any sundry receipts received into IRIS Financials accounts.
• Upload bank statements into IRIS Financials accounts and reconcile bank accounts on a weekly basis and ensure all transactions are cleared in a timely basis.
• Prepare month end bank reconciliations for sign off by Head of Finance.
• Ensure month end balance sheet reconciliations are prepared for prepayments, deferred income, specialist societies’ bank and credit accounts monthly.
• Process Improvement: support automation initiatives and implement more efficient financial procedures.

Ideal candidate profile:

• Part-qualified accountant (ACA/ACCA/CIMA/CIPFA/AAT)
• Experience working in a Charity environment
• Excellent communication skills, with the ability to explain financial data to non-finance stakeholders.
• Strong Microsoft Excel skills and experience with accounting software (IRIS Financials preferred).
• Detail-oriented, highly organised, and proactive in problem-solving.

Agency Reference Number: J87012

Location: Central London

Role type: 12-month fixed term contract

Working hours: Full-time, 35 hours per week

Working pattern: Hybrid – 2 days a week in the office (more frequent office-based working during probationary period)

Salary: £35,000-£40,000 per annum + excellent company benefits

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Justlife’s Vision

Making people's experience of temporary accommodation be short, safe and healthy.

About this role

We are looking for a motivated individual with an understanding of homelessness to fulfil this exciting role gathering people, exploring challenges and considering solutions related to temporary accommodation (TA).  The role will be responsible for pioneering, supporting and facilitating the delivery of a number of Temporary Accommodation Action Groups (TAAGs), primarily in the North West, that feed into national discussions and policy recommendations through Justlife’s campaigning work. Could this be you?

You will be comfortable leading cross-sector meetings and navigating conflicting priorities to move towards change. You will also be enthusiastic to represent an organisation which puts people with lived experience at the heart of everything they do. You will be a self-starter with great communications skills and a dedication to supporting people with current or lived experience to engage in the change making process.

We currently run TAAGs in London, Bristol, Brighton and across Sussex but this work is new to the North West. You will need to be a strong networker with lots of initiative. You will be able to sell the benefits of TAAGs to participants, and with the persistence to see through the establishment of these groups. The role requires a flexible, pro-active and open approach to work, working within Justlife’s values - People before Programmes, Collaboration before Competition and Innovation before Institutions.

We strongly believe in the power of collaborative working, and you will be joining a small team of network development workers working across the country. We are currently growing this team in order to not just increase the amount of network work we can do, but also with the aim of offering more support, share best practice and help make this change happen on a wider scale.

This role will be based out of our Manchester office (minimum 2 days per week in office) but will also require regular travel, including some national travel and occasional overnight stays.

Why do we exist

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

• Collaboration before competition
• People before programmes
• Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year

Employment Terms and Conditions

Job Title: Network Development Worker

Hours: Full time, but open to part-time hours for the right candidate

Contract Type/Term: Permanent

Normal hrs. to be worked: Monday-Friday 9am-5pm

Location: Manchester - minimum 2 days per week in the office. This role will also require regular travel, including some national travel and occasional overnight stays.

Salary: £29,894

Closing date for applications: Midnight on Wednesday 23rd April.

Application Process
To apply, please upload a covering letter addressing how you meet the person specification, together with an up to date CV.

In-person interviews are planned to take place in Manchester on either Wednesday 30th April or Thursday 1st May.

You will receive an automated email receipt of your submitted forms. If you do not hear from us by the end of Friday 26th April, please assume your application has been unsuccessful on this occasion. Unfortunately we are unable to provide feedback on unsuccessful shortlisting.

Job Summary

The Justlife Network Development Worker will have a desire to see systemic change for individuals and families experiencing temporary accommodation (TA) across the north and a commitment to doing so with the voice of lived experience at its heart. The TA situation across the country is acute and it is increasingly being recognised as the central issue of the housing crisis.

This role will involve working in partnership with local authorities, charities, accommodation providers and people who live in TA or have lived experience, to support and run a number of Temporary Accommodation Action Groups (TAAGs). While Justlife works in Manchester and has some existing work to build upon in Manchester, this role will be pro-actively involved in starting a TAAG in Manchester, as well as in other locations in the North-West. This role may also support and facilitate some or all the work of the Bristol TAAG. Over the contract period, the post holder will support TAAGs to test proposed solutions to local challenges of TA, continuity plan beyond Justlife’s support, and gather impact learning.

This will include coming alongside local organisations working with people in TA, building their connections and capacity to bring about change in the sector. The role will convene regular steering group meetings bringing partners together to share learning across the TAAGs and enabling the them to feed into national discussions and policy recommendations through Justlife’s campaigning work including the Households in Temporary Accommodation All Party Parliamentary Group (APPG) and our Alliance.

The role will amplify the voices of those with lived experience of TA connecting them with others and enabling them to advocate, lobby and influence for meaningful change, positively impacting the circumstances of those living in TA, both in the areas where running TAAGs and nationally. This will be carried out working alongside existing lived experience forums providing a safe method of engagement, to actively promote the involvement of those with lived experience.

The role will gather good practice examples from the groups and the wider TA sector, monitor and evaluate the groups, report on their effectiveness and support continued learning within Justlife. Working alongside the wider Justlife team the role will consider solutions to the issues faced in TA that can be tested by Justlife or partner organisations.

This post is a fixed term contract, however Justlife is committed to the continued development of this work beyond June 2026, resource dependent.

The role will include:

• Work within the network and TAAGs team to support the existing work of TAAGs, including possibly taking on a leadership/facilitation role in Bristol.
• Explore the possibility for new TAAGs across the North West and get new TAAG groups started.
• Supporting TAAGs to work with existing lived experience forums locally in order to ensure effective and safe lived experience engagement in the TAAGs.
• Developing learning around TA and building potential solutions through issues raised.

Responsible to: Head of Research, Policy & Communications

Responsible for: No direct reports

Role Description

Key Responsibilities

• Working in partnership with local authorities, charities, accommodation providers and people who live in TA or have lived experience of TA, to support and facilitate a number of TAAGs to thrive and achieve their aims.
• Supporting TAAGs to work alongside existing lived experience forums in order to ensure effective and safe lived experience engagement
• Convening and supporting regular steering group meetings bringing partners together to share learning across the TAAGs and enabling the TAAGs to feed into national discussions and policy recommendations through Justlife’s campaigning work including the Households in Temporary Accommodation All Party Parliamentary Group (APPG) and our Alliance.
• Proactively engaging with local organisations working with people in TA, strengthening their voice, building their connections and capacity to bring about change in the sector.
• Gathering good practice models and developing potential solutions with partners to issues relating to TA that can be tested by Justlife frontline services and partner organisations.
• Being part of Justlife’s Research, Policy & Communications team, attending weekly virtual team meetings, contributing to reports, presentations and communications to share learning.
• Contribute to the TAAGs team to support other Network Development Workers and share learning and best practice.
• Being part of and contributing to the Justlife team, attending meetings as appropriate and to be involved in appropriate staff development and training and be committed to team events

This hybrid role will be based in Manchester, where we would ask you to work out of Justlife offices at least two days a week. It will require regular travel, including some national travel and occasional overnight stays.

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Experience & Knowledge

• Experience of engaging with a wide variety of stakeholders in a variety of environments and across sectors
• Experience of working in multi-disciplinary environments where competing priorities are represented
• Experience of working/volunteering with, or research involving, people facing multiple disadvantage (such as those experiencing homelessness)
• Desirable: Experience of initiating networked approaches to working or pioneering innovative work that works in partnership with diverse stakeholder groups.
• Understanding of systems thinking approaches, including systems mapping and stakeholder analysis
• Understanding of co-production and other user lived experience engagement models

Skills

• Excellent interpersonal skills with the ability to build relationships, influence and communicate effectively with a range of people
• Ability to Interpret and analyse data to make convincing arguments and capture people’s interest
• Group Facilitation skills
• IT skills (Office suite, online cloud-based tools)
• Flexibility, adaptability and an ability to think creatively
• Excellent communication skills, verbally and written, including ability to write content and engage in social media

Personal attributes

• A strong commitment to drive change for people living in TA
• Commitment to diversity and anti-oppressive practice in all areas of work
• Self-motivation, able to prioritise workload and operate without close guidance from a manager
• Willingness to travel across North-West and, from time to time, further afield.
• Commitment to the values of Justlife:
  • Collaboration before competition
  • People before programmes
  • Innovation before Institution

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world. 

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will you Make a Difference?  

The Executive Assistant (EA) will provide high-level administrative support to Amna’s CEO, Senior Leadership Team (SLT) and Board of Trustees. This includes administrative help such as managing calendars, drafting communications and briefings, planning, and organising meetings, inbox support, travel, office administration and personal assistance. It also includes working on and managing special projects including research, data analysis, preparation for public speaking, writing and research. 

This dynamic and creative position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. The ideal candidate will have excellent communication skills including strong written and verbal skills, the ability to work with little supervision, and manage simultaneous priorities within the leadership team.

The role holder will report to the CEO. 

Key areas of responsibilities: 

CEO/SLT Support 

• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer", staying attuned to the internal and external environment and keeping the CEO updated on relevant issues. 

• Anticipate the needs of the CEO and SLT in advance of meetings, conferences, and public appearances. 

• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO and SLT team, including those of a highly confidential or critical nature. 

• Liaise between the CEO and SLT to ensure regular communications and smooth decision-making. 

• Provide sophisticated calendar management for Amna’s CEO and the SLT. Prioritize inquiries and requests while troubleshooting conflicts and exercising tact; make judgements and recommendations to ensure smooth day-to-day engagements. 

• Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect CEO’s and SLT members style and Amna’s values and policies. 

• Work with the Senior Leadership Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships. 

• Writing and managing documentation and data sets for the CEO and SLT as needed, including briefing papers, correspondence and talking points. 

• Leading and managing special projects including research for Amna’s, CEO’s and SLT’s contribution to future books, podcasts and articles. 

• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 

Admin and travel management 

• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 

• Ensure compliance with organizational policies and procedures in all administrative functions 

• Assist in the preparation and execution of organizational events. 

• Research and propose the most efficient and cost-effective travel options, including flights, trains, and accommodations. 

• Secure necessary travel documents, such as visas, passports, well in advance. 

• Prepare detailed travel itineraries, including transportation, accommodation, meeting times, and addresses. 

• Book accommodations that suit the requirements of the trip, ensuring comfort and proximity to meeting venues. 

• Manage group bookings for team members traveling together to streamline costs and logistics. 

• Handle travel expense reports, ensuring compliance with Amna policies and timely reimbursement. 

• Occasional travel may be required.

Board support 

• Manage due diligence and onboarding processes for new Trustees, ensuring compliance and accurate record-keeping. 

• Organize tailored training sessions for Board members. 

• Maintain up-to-date records of Board members, including contact information, terms of service, and compliance documents. 

• Assist Board members with travel expense claims and ensure accurate processing. 

• Compile, organize, and distribute materials for Board meetings, including reports and presentations. 

• Edit and format Board papers to ensure consistency and professionalism. 

• Coordinate logistics for Board meetings, including scheduling, venue arrangements, and required technology or equipment. 

• Attend Board meetings to provide administrative support, take minutes, and document actions and decisions. Distribute minutes promptly and track follow-up actions. 

• Develop and implement comprehensive induction plans for new Trustees. 

• Facilitate introductions and provide orientation materials to integrate new Board members effectively. 

Governance and Compliance 

• Support the CEO and committee chairs in adhering to the organization’s governance framework. 

• Maintain a centralized, up-to-date register of governance documents for easy access by senior staff and Trustees. 

• Ensure the organization complies with GDPR regulations in relation to all Board activities. 

• Work with the CEO and Chair to ensure the Board is informed about safeguarding practices and remains accountable. 

• Support emerging governance practices and Trustee development in partnership with the CEO and Chair. 

• Plan and execute Trustees’ regulatory obligations, including registering them with appropriate bodies. 

  Qualifications and Experience:  

• Minimum of 4-7 years of progressively responsible and diversified administrative experience, experience as an Executive Assistant or similar role. 

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders. 

• Excellent research skills and experience in writing briefing papers 

• Exceptional organizational skills and impeccable attention to detail. 

• Ability to work both independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. 

• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials. 

• Able to maintain a high level of integrity and discretion in handling confidential information. 

• Demonstrable commitment to Amna values and mission. 

• Legal understanding or experience with the Charity Commission is preferred. 

• Non-profit board experience is preferred. 

Behaviors and Attributes:   

• Initiative & ownership: Proactively takes responsibility for tasks and follows through without needing direction.

• Anticipatory approach: Demonstrates the ability to think ahead, foresee potential challenges, and propose thoughtful solutions before issues arise.

• Decision-making skills: Exercises good judgment and makes informed, timely decisions within their scope of responsibility.

• Adaptability & resilience: Staying calm under pressure and adjusting to shifting priorities.

• Emotional intelligence: Strong interpersonal skills to navigate relationships and manage competing priorities diplomatically. 

• Active listening: Understanding the needs of the CEO, board, and SLT to anticipate requirements. 

• Confidentiality & discretion: Consistently handles sensitive and confidential information with the highest level of professionalism and trustworthiness. 

Work Location and Environment  

This role is a hybrid job opportunity, and open to applicants in London, UK. 

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

Remuneration: 38,000 GBP per annum.   

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

  

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement. 

Recruitment timeline: 

Written task: week of May 5th. 

Interviews: week of May 12th.

Only Shortlisted candidates will be contacted.  

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences

Your Role in Our Vision
Are you passionate about e-commerce and looking for an exciting opportunity to grow digital sales within a fast paced online retail environment? We are seeking a highly motivated and detail oriented eBay Marketplace Assistant to join our dynamic team.
The role is based in our Bedford Marie Curie retail store, where you will be working with a small friendly team of staff and Volunteers.
If you are ready to take on a rewarding role that will make a significant impact on our eBay sales and customer service we would love to hear from you.

You will be responsible for:
- Responsible for the Ebay and sorting operation and overseeing the day to day operation of the site
- Create, optimize and maintain eBay product listings with engaging descriptions, high quality images and competitive pricing
- Monitor and manage inventory levels, ensuring timely restocking and efficient order fulfilment
- Handle customer enquiries, resolve issues and ensure excellent customer service

Key Criteria:
- Previous Retail Experience including buying and selling on Ebay
- Experience working in a customer service environment
- Ability to maximising marketplace sales via Ebay and online sites
- A high competency of IT skills is required including MS Office, with the ability to present high quality and creative listings of online products.

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: xxx. We encourage early applications as we will be conducting screenings in advance of the deadline.

Application deadline: 15th April 2025
Salary: £12,492.48 per annum
Contract: Part time 21 hours per week, Fixed term contract, 6 months
Based: Bedford Retail Store

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.