Office Assistant Jobs

Inter Mediate (IM) is a peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. We are small,friendly, fast-paced, flexible and passionate about what we do. The role is hybrid - 2 days a week in our central London (Westminster) office and 3 days at home.

The role of Personal Assistant is primarily to organise all aspects of the Executive Director (ED’s) busy schedule including diary management and travel arrangements, enabling her to focus on the overall direction, management and administration of all aspects of IM’s work. The PA also assists the Operations Director with the smooth running of IM’s office.

You will have at least 3 years of relevant experience in a small/medium charity or comparable institution.  You are comfortable working in a fast-paced environment, can operate successfully in high pressure, sensitive political environments, and provide support to high-level leaders and diplomats. The role entails working across time-zones and therefore ability and willingness to be flexible around working times is essential.

You have exceptional people, organisational and diary management skills and are willing to take an “all-hands-on-deck” approach when required. Your written and spoken English are excellent.A keen interest in international relations and politics and relevant additional language skills are highly desirable.

Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship.

Executive Assistant to the Director and Business Support

Are you seeking a new challenge using your executive assistance and business support skills, looking to step up in your career and wanting to make a difference as part of a small team in a fascinating and collaborative environment?  This role at Greenwich Hospital could be for you.

About Greenwich Hospital

A unique Crown body, Greenwich Hospital supports the Royal Navy community by awarding grants to support education, welfare and acute need.  As a leading funder working to support the Royal Navy community, our funding and partnerships deliver positive change for those who need it and empower people to thrive.

The role

This is an exciting time to join Greenwich Hospital as we work through a significant change agenda.   With responsibility for supporting the Director of Greenwich Hospital (DGH) and the Senior Leadership team, as well as providing other business support, this is a varied and rewarding role.  You’ll be working closely with other team members to ensure a positive, joined-up and dynamic working environment representing the office of the DGH externally with a wide variety of stakeholders within the Royal Navy, Ministry of Defence and the Naval charity sector.  This is a key role within the Greenwich Hospital team and an opportunity to significantly contribute to our work. 

• Full-time (35 hours per week)
• Circa £40,000 - £45,000 per annum, depending on experience
• Hybrid, including at least 3 day per week in London
• Very generous annual leave allowance

Further details including the job description and how to apply can be found on our website.

Greenwich Hospital aims to be an equal opportunities employer and welcomes applications from all sections of the community, including former members of the Armed Forces.

Deadline for applications is midnight on 1 January 2025.

Shortlisted candidates will be invited to interview in person in London on 7 January 2025

We reserve the right to close this vacancy early and bring forward the interview date, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.  

To ensure individual supporters are treated in a responsive and respectful way.  Also, to support the Fundraising team with the maintenance of records / transactions and assist with the management of MAP's fundraising database: Microsoft Dynamics.  

About You

As a Supporter Care & Database Assistant you will be the first point of contact for our supporters, community groups, organisations, media representatives & others who get in touch with MAP directly by phone, email and by post.
You will ensure that data entry into our fundraising database: Dynamics, is accurate and kept up to date, to enable us to steward our supporters effectively.
You will also be responsible for banking donations received at our London office and thanking our wonderful donors.
We’re looking for someone who is passionate about providing excellent customer service and is a clear communicator. You’ll understand how important it is for MAP to engage with our supporters effectively to ensure lasting relationships. 

Duties and key Responsibilities

  Be responsible for responding to supporter enquiries by telephone, letter and email, within our service level agreements.      as well as handling outbound supporter care calls and other communications.

• Process donations from multiple income streams, ensuring supporters are thanked according to internal guidelines.

• Maintain supporter and organisational records in our database. 

• Using data securely and with best practice data protection principles in line with GDPR.

• Help MAP to maximise return from the Gift Aid scheme by ensuring declarations are added correctly and updated where necessary.

• Develop & maintain effective working relationships with colleagues in & outside of fundraising.

• Carry out ad-hoc tasks when necessary, as discussed & agreed with the Supporter Care & Database Manager.

Other responsibilities

• To assist with the banking of cheque and cash donations received at head office.

General Responsibilities

• Support the mission, ethos and values of MAP

• Support and promote diversity and equality of opportunity in the workplace

• Work collaboratively with others in all aspects of our work

• Represent and be an ambassador for MAP

• Maintain and improve competencies through continuous professional development

• Abide by organisational policies, codes of conduct and practices

• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.  

Person Specification

Experience

• Experience of supporter or customer care

• Experience of customer relationship management (CRM) databases

• Experience of using Dynamics is desirable

• Experience of transaction processing, e.g. credit cards, cheques

Skills and abilities

• Good interpersonal skills and an excellent team player. Someone who is open, able, and willing to deliver beyond a personal brief

• Ability to work well under own initiative, meet deadlines and have a good attention to detail

• Interest and ability to learn technical skills relating to the functions of the fundraising database.

• Good communicator with an ability to share information in clear and concise language

• Strong attention to detail

Education/training

• Able to use a computer with confidence, advanced MS Office desirable 

Personal attributes and other requirements

•Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 
•Commitment to anti-discriminatory practices and equal opportunities.
•Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).

• An ability to apply awareness of diversity issues to all areas of work

• Ability and willingness to work weekends/evenings on occasion to support events and other charity activities in the UK, and to travel overseas where necessary. 

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification 

• Ensuring that all requests and 1st & 2nd level queries (phone, email and in-person) are responded to promptly and effectively including providing tours of the Centre to prospective members.
• Interacting with members on a daily basis, delivering a superb experience
• Full responsibly for bookings & payments for all Classes, Clubs, activities, services, membership fees, etc. on the online system the Centre uses (training will be provided)
• Promoting all membership, classes, clubs, activities, special events and services with respective prices and availability to members and visitors
• Processing applications for membership and volunteers as per the Centre’s process.
• Managing drop-in activities which take place weekdays from 9 am to 12 noon. 
• Organising room setup requirements for activities, especially classes, meetings and events
• Maintaining the professional appearance of the office at all times, including ensuring front office filing systems are maintained and up to date
• Training and managing volunteers supporting the front office, Front Office Assistants, ensuring they are aware of their responsibilities and performing to a high standard
• Responsible to making sure members renew on time and membership renewal is up to date.
• Responsible for maintaining all notice boards in the Centre and keeping them up to date with correct posters and announcements.
• Receive and help with various deliveries ensuring everything is received properly and is kept in its correct place.
• Maintaining the activities list, class and clubs registers and the login/out ledger and visitors log for all members, visitors and volunteers.
• Making sure the relevant Health and Safety requirements and other obligations are being met and correctly observed
• Reporting any maintenance issues quickly and clearly to the Community Manager
• Overseeing and ensuring that all administrative processes are carried out in line with the Centre’s policy
• Opening the Centre in the mornings and possibly closing in the afternoon.
• Reconciling money received on a daily basis reporting this to the General Centre Manager
• You might be required to attend/support events out of working hours including weekends. You will receive time off in lieu for any hours you work over your contractual hours

What you need to have?

• Excellent knowledge and understanding of IT systems including MS Office (Word, Excel and PowerPoint).
• Strong organisational skills & ability to multi-task
• Experience of working in a similar role and environment
• Able to demonstrate your ability to provide high quality customer service
• Good numeracy and literacy skills and an eye for detail and accuracy
• Self-motivated and able to work under pressure and on your own initiative without ongoing direct supervision
• Be an enthusiastic, flexible and adaptable team player.
• Understandings the importance of safeguarding
• Ideally living locally or within easy commute to Centre

Under the direct supervision of the Resources Management Officer (RMO) and overall supervision of the Chief of Mission, and in close coordination with relevant team leads in the Country Office, the incumbent will perform HR and procurement duties in the IOM UK office.

Responsibilities and Accountabilities

Human Resources:

1. Perform a variety of administrative duties, e.g. contract extensions and requests for temporary staff, leave and attendance recording, budget preparation and follow-up; liaise with other units to maintain smooth running and expedition of work within the unit;

2. Process and follow-up administrative actions (human resources, contracts, procurement, accounting, finance, logistics) in IOM's computerized systems;

3. Organize, follow-up and process administrative actions (human resources, contracts, procurement, accounting, finance, logistics) in IOM's computerized systems;

4. Update and maintain electronic and physical archiving systems in the unit including personnel files with all supporting documentation, recruitment files, Human Resources policies, regulations, guidelines and manuals, internal controls, etc.

5. Draft certificates of employment, notices, letters, reports, presentations, graphs, update the organisational chart and support timely submission of documents.

6. Support the organization of Human Resources events including staff development and training activities in coordination with the Staff Development and Learning Unit and maintain updated records.

Procurement:

7. Assist to evaluate ongoing support requirements of the office, adapt service provision to meet changing needs and resolve as required.

8. Support and follow-up on the maintenance and repair of office facilities, including preventive maintenance. Contribute to the establishment of maintenance agreements with competent service providers when it is feasible and determined to be cost effective.

9. In coordination with relevant parties, contribute to the timely submission of asset, procurement and other reports within IOM UK office to Regional Office and relevant HQ departments, as appropriate.

10. Contribute to the review of the procurement requests, identify service providers, and evaluate information regarding vendor's performance in terms of quality, prices, and timely delivery of goods and services. Maintain a pool of qualified vendors.

11. Assist in maintaining up-to-date inventories and tracking systems for fast-moving goods and for fixed assets.

12. Perform such other duties as may be assigned.

If you are interested in this opportunity, please visit our website to apply:

https://unitedkingdom.iom.int/careers

This is an exciting opportunity for an experienced Executive Assistant looking for an organisation with purpose, where your work makes a difference to vulnerable children every day.

As a key member of the senior team, this multi-faceted role will provide opportunities to be involved in all aspects of the work of the CEO office, including leading on specific projects, assisting in the organisation of special events and involvement with our work in India, Tanzania and the UK.

You will be the primary contact for internal and external communications with the CEO and our Trustees, whilst also meticulously administering and overseeing our governance responsibilities and processes. You will provide professional and confidential business support to the Group CEO, Directors and Board of Trustees, giving you a unique opportunity to immerse yourself in all areas of the charity.

JOB PURPOSE

• To provide professional and confidential business support to the Group CEO and UK leadership team, ensuring key initiatives are delivered by coordinating internal and external stakeholders.
• To support the leadership team and Group Board of Trustees to efficiently and meticulously perform our governance responsibilities.

KEY RESPONSIBILITIES

Executive support to the Group Chief Executive Officer (CEO):

• Proactively manage and coordinate the diary of the CEO by prioritising and arranging internal and external meetings, ensuring they are fully prepared for all internal and external engagements.
• Oversee the management of the CEO Outlook mailbox, dealing with incoming emails, categorising and filing these
as appropriate, responding on behalf of the CEO and triaging or delegating to other team members where relevant.
• Organise domestic and international travel arrangements, including liaising with internal and external contacts to arrange
meetings. Ensure that time is prioritised effectively and appropriately with reasonable timings and rest periods.
• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Ensure that papers and briefings are given to the CEO for meetings and that any instructions/directions are obtained prior to the meeting.
• Provide timely and relevant information to support decision making and planning, dealing with people at the most senior level both internally and externally and appropriately representing Railway Children at all times.
• Collate, prepare and disseminate information and data as required by the CEO (for internal and external correspondence,
papers, PowerPoint presentations, reports, and providing appropriate information for meetings and events).
• Undertake desktop research as necessary to support the CEO’s preparation for meetings and presentations.
• Project manage special projects for the CEO when required.
• Monitor and triage relevant social media channels and codraft content with the CEO to increase profile and visibility.
• Ensure all administrative tasks are completed on behalf of the CEO including, but not limited to, expenses and annual leave requests.
• Act with the highest levels of integrity, confidentiality and discretion at all times.

Leadership Team Executive Assistance:
• Coordinate, plan and minute leadership team meetings. Develop agendas and papers and ensure that key discussions and actions are followed up.
• Assist in the organisation of all staff away days including room bookings and catering, agenda organisation and logistical support on the day.
• Assist the Leadership Team in the effective implementation of our annual planning process under the direction of the Group CEO.
• Oversee the management of leadership team diaries and support with national and international travel arrangements.
• Provide administrative support and initiate planning for key strategic meetings, including venue bookings and logistics.
• Support the Group Director of People & Culture in the administration of HR matters in line with GDPR guidance, including recruitment, trustee engagements, DBS checks and employee communications.
• Coordinate Performance Management Review meetings and paperwork on behalf of the leadership team.
• Assist with the administration of procurement processes as required.
• Collate, prepare and disseminate information and data as required by the leadership team. Accurately review, proofread and assist with materials ensuring accuracy and completeness.

Group Board & Governance

• Work closely with the leadership team to ensure that there is appropriate co-ordination of Board, sub-committee and leadership team meetings and an effective flow of information.
• Plan and coordinate Group Board and sub-committee meetings including scheduling dates, organising agendas,
minuting meetings and circulating papers.
• Support the Head of Safeguarding and Quality Assurance with core policy documents, liaising with the leadership team to
review dates and ensure updated policies are scheduled for approval at Group Board and sub-committee meetings.
• Manage production and circulation of Board papers. Liaise with the leadership team to ensure reports are received to
deadlines, providing editorial inputs to ensure reports are of the highest quality before review by the Chief Executive.
• Proof-read and distribute Board minutes, ensuring timely follow up on any actions.
• Assist the Group Director of People and Culture in the recruitment and rotation processes for Group Board members.
• Liaise with our CEO, Trustees and legal partners to undertake the administration of our governance responsibilities.

General duties

• Uphold and work within Railway Children’s policies and procedures.
• Conduct yourself in accordance with the rules of the Child and Adult Safeguarding Policy and Code of Conduct in your personal and professional life – which includes reporting suspicions of child abuse or any other breach of these policies.
• Actively promote and embody Railway Children’s core values across the organisation.
• Travel to Railway Children’s field operations as and when required.
• Undertake any other duties, as appropriate to the post, as delegated by the line manager.

Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.

In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.

If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.

This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.

ABOUT US:

The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.

Please read the additional information below alongside the full Job Description and Person Specification attached.

Mental Health:  All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being. 

Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).

Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.

The Programme Assistant will provide support to the School Partnerships team to help deliver the programme, and will report to the Head of School Partnerships.  The role will include organisation and support for events, drafting and distributing email newsletters, data collection and processing, and other logistical and administrative support across the programme.

This post will have specific responsibility to the School Partnerships team in the first instance. The School Partnerships Programme offers funding and support to groups of schools in England that are committed to enhancing physics teaching and learning. There are approximately 120 school partnerships.

The Ogden Trust is a charitable foundation, started by Sir Peter Ogden in 1999, which supports the teaching and learning of physics. The Trust supports a range of initiatives, programmes and projects supporting schools, teachers of physics and informal science education.

At The National Brain Appeal, we support Queen Square, one of the world’s leading centres for the diagnosis, treatment and care of patients with neurological and neuromuscular conditions, to fund pioneering research, innovative treatments and world-class facilities. These include stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson’s disease, and dementia.

We are a charity on a transformation journey, with an exciting growth strategy, and we are now looking for an efficient and capable SMT PA & Office Manager to support our ambitious and dedicated team to deliver this strategy. This role will reward someone with a strong PA background, who can provide first class support to trustees and leadership team, while also ensuring the smooth running of a small office.

Personal Assistant (P.A.) to Global & UK Communications Director

Contract: Permanent, Full Time, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:

Want to use your skills in administration, project management and communications to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as PA to the Director of Communications to join a team that is united to drive powerful and purpose driven impact in our communications that will lead to change for millions of people.

About the Team:

Join our Communications Team at WaterAid, where five dynamic disciplines unite to create powerful, purpose-driven impact! Our team spans Brand and Strategic Communications, Digital Content Experience, Creative Content, Strategic Planning, and Media & Talent, each bringing unique skills to amplify our mission. We're all about collaboration, creativity, and bold thinking, working together to drive change and share stories that inspire action. If you're passionate about teamwork and want to be part of a positive, strategic, and open environment, we'd love to hear from you.

About the Role:

As our organised and proactive PA to the Global & UK Communications Director, you will support the strategic and operational management of the Communications Department and ensure its smooth operation. In this role, you will provide seamless support to the Global & UK Communications Director and enhance the coordination across the Communications department. You'll coordinate critical projects, streamline processes, and foster a collaborative team environment, working independently and across teams to champion the department's impact across WaterAid. You'll also ensure efficient project management and information flow, helping the team operate at its best.

You'll also:

• Act as a trusted advisor to the Director on departmental actions and communications, enhancing responsiveness and accountability
• Manage the Director's calendar and communications to prioritise key tasks and deadlines
• Coordinate inputs for presentations, reports, and key documents for senior management and board meetings
• Organise departmental meetings, away days, and training sessions, ensuring smooth logistics and follow-up on actions
• Lead the development of a robust internal communications plan to showcase the department's impact across WaterAid

About You:

• Proven and substantial experience as an executive assistant or administrator for senior leaders in a complex organisation, demonstrating a high level of personal responsibility
• Strong organisational and project management skills, with the ability to handle multiple priorities and meet deadlines effectively
• Excellent collaboration and relationship management skills, balancing the needs of multiple stakeholders and managing priorities in a fast-paced environment
• High attention to detail and accuracy in producing written materials, including reports, presentations, and email correspondence
• Proficiency in Microsoft Office tools, including Word, PowerPoint, Excel, Outlook, SharePoint, and Teams

Although not essential, we also prefer you to have:

• Experience in a charity, marketing, or communications environment
• A genuine interest in international development and WaterAid's mission
• Formal training in project management

Closing date: Applications will close at 23:59 on December 01, 2024. Availability for interview is required week commencing 9th December online, and for second round interviews if successful week commencing 16th in person, at our Canary Wharf Office.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Job title: PA & Assistant Company Secretary

Ben is the automotive industry charity dedicated to individuals who have worked in or work in the automotive industry and their family dependants. We are committed to provide health and wellbeing support for life to empower our automotive family to live their best life and be there for those who are struggling or in crisis.

Job Overview

The PA & Assistant Company Secretary will help to ensure that Ben operates within its charity regulatory framework and adheres to best practice in charity governance. This role will be a central administrative and secretarial point of contact for the CEO primarily, liaising and providing support to Ben’s Board of Trustees, maintaining governance documentation, ensuring compliance with relevant legislation supporting the overall governance framework and administration requirements and statutory obligations of the charity.

Key Responsibilities

PA to the CEO

• Diary Management: Proactively manage the CEO’s calendar, schedule meetings, and prioritise appointments.
• Correspondence Handling: Screen and manage email, telephone, and other correspondence on behalf of the CEO, ensuring timely responses.
• Meeting Support: Organise and coordinate internal and external meetings, including preparation of agendas, presentations, and minutes.
• Administration Support: Provide ad hoc administrative support to the CEO and wider senior leadership team when necessary (including support for personal and credit card expenses).
• Travel Arrangements: Book travel, accommodation, and logistics for the CEO and senior management team as required.
• Documentation & Filing: Maintain confidential files, documents, and records, ensuring they are well-organised and accessible.
• Liaison: Act as the first point of contact between the CEO and stakeholders, both internally and externally.
• Project Support: Assist with special projects and ad hoc tasks as requested by the CEO.

Assistant Company Secretary

• Board Support: Assist with the organisation of Board and Committee meetings, including preparation of agendas, distribution of board packs, and taking accurate minutes.
• Governance: Support the Company Secretary in ensuring that the charity complies with its governing documents, legal requirements, and regulatory obligations (e.g., Charity Commission, Companies House).
• Document Management: Maintain statutory records such as the charity’s register of trustees, members, and other company documents.
• Filing & Compliance: Support the filing of statutory returns, annual reports, and other regulatory submissions.
• Policy Monitoring: Help to monitor governance policies and procedures, ensuring that they are updated in line with best practices and legal developments.
• Trustee Liaison: Provide administrative support to trustees, ensuring they are informed and prepared for meetings.

• Event Coordination: Assist in organizing charity events, fundraising activities, and other organizational initiatives.

Person Specification

Essential Skills & Experience

• Proven experience as a PA or Executive Assistant, preferably within a charity or non-profit organization.
• Knowledge or experience of charity governance, legal compliance, or secretarial duties.
• Strong organizational skills with the ability to multitask and prioritize a varied workload.
• High degree of professionalism, integrity, and confidentiality.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong minute-taking and document preparation abilities.
• Ability to work independently and collaboratively within a team environment.

Desirable Skills & Experience

• Previous experience as an Assistant Company Secretary or knowledge of corporate governance.
• Understanding of UK charity law and governance standards.
• Qualification in business administration, legal studies, or related field.

Personal Attributes

• Proactive and self-motivated with a keen eye for detail.
• Diplomatic and professional when dealing with internal and external stakeholders.
• A positive, ‘can-do’ attitude with flexibility to adapt to changing priorities.
• Commitment to the mission and values of the charity.

JOB DESCRIPTION  

Support Service Assistant 

Contract: Permanent 

Base: 

Post holder will be expected to travel locally and to any Being There office as required. 

Salary:

£12.00 per hour + car allowance + mileage allowance

Hours:

Minimum 6 hours a week up to 21 hrs when covering 

Key Responsibilities 

To manage the day to day running of our branches volunteer service, offering emotional and practical support to those with cancer and other life-limiting illnesses, along with those closest to them, such as family, friends and carers when our branch managers are on annual leave or ill. 

Main Duties 

• To provide cover at any of the 5 Being There branches 
• To take client referrals and liaise with relevant health, social service and voluntary services staff 
• To attend and assist at social groups, excursions and support meetings at any branch as required 
• To arrange client transport for medical appointments 
• To attend client support group 
• To ensure ongoing support for clients 
• To record accurate details of each contact with clients always maintaining confidentiality 
• To deal with mail, correspondence and office paperwork as agreed with branch managers 
• To answer telephones and take messages as necessary
• To collate orders for stationery for all branches 
• To drive clients to and from medical appointments and social events when no volunteer is available 
• To assist with print distributions, local promotions, presentations and publicity as required 
• To answer telephones and take messages as necessary 

Accountable to:  Chief Executive Officer 

Person Specification 

We only consider inviting to interview people who show that they possess the required experience, skills and personal attributes, as outlined in the table below. When completing your application, please use examples from your professional and personal life to illustrate how you fulfil all the criteria to be assessed at application stage. 

Being There is committed to fighting racism and other forms of oppression. We want to be a great employer for all our staff regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. We want to ensure that Manchester becomes a place of greater equity and inclusion. One thing we do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Manchester, and particularly those communities we know face late diagnosis of life limiting conditions. We particularly encourage applications from those communities and from anyone with experience of living with life limiting conditions, either themselves or a family member. 

• Relevant work experience in a similar role, preferably in the community or voluntary sector 

•  Organise recruitment of volunteers in liaison with volunteer recruitment co-ordinator 

• Attend social groups when covering 

• Drive clients to appointments when no volunteers are available 

• Answer the telephone and take messages 

• Deal with mail, correspondence and office paperwork as agreed with branch managers 

• Ability to communicate effectively with a wide range of people through a variety of different methods. 

• Excellent numeracy, literacy and report writing skills with the ability to maintain accurate records. 

• Skilled in building and maintain relationships with a wide range of stakeholders. 

How to Apply 

If you would like to discuss the job before applying, contact Vikkey Chaffe, CEO,

Applications must be submitted using our application form, CV’s will not be accepted. 

Deadline is 12 noon on 13th December 2024 

Late applications won’t be accepted. Those who don’t adequately demonstrate how they fulfil the criteria required at application stage, will not be considered for shortlisting. 

Interviews for this post will be held in January 2024. Successful candidates will be contacted, no later, that the 17th December 2024. Interviews will be held in person, venue to be confirmed but will be in Manchester. 

If you have not heard from us by two weeks after the deadline, please assume that you have not been shortlisted on this occasion. The organisation regrets that it cannot provide feedback to unsuccessful applicants at the shortlisting stage. 

Role Title: Executive Assistant

Pay: £26-£30k per annum, depending upon experience. PIPs pension, bonus scheme, generous holiday allowance and private healthcare.

Contract: Fixed Term Contract (1 year)

Reports to: CEO

Direct reports:  None

Location:  Black Bull Yard, 24-28 Hatton Wall, London, EC1N8JH. This is a hybrid role with a minimum of 2 days in the office.

About Ukie

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them to create some of the world’s most exciting games.

We are seeking a proactive, motivated and organised individual to join the team in the new role to provide EA and governance support. It’s an exciting opportunity to learn how a busy and ambitious trade association works.

About you

• Ideally, you will bring:
• Experience working as an Executive Assistant, or a similar role.
• Advanced skills in Microsoft Office.
• Excellent communication skills, with the ability to interact effectively with senior stakeholders.
• Experience of supporting hybrid meetings.
• The ability to work quickly and accurately.

Your role will involve:

Governance support to the Board

• Scheduling board meetings
• Liaising with the relevant colleagues to put together the board updates.
• Taking minutes during board meetings.
• Assisting with governance compliance tasks.
• Acting as a point of liaison for the Board on queries relating to governance, meetings etc.

Support to the CEO

• Taking ownership of a complex diary and schedules through gatekeeping and prioritisation.
• Ensuring all internal meetings have an agenda and action points.
• Booking meeting rooms or venues (e.g. restaurants) for appointments.
• Booking tickets for events.
• Support on special projects, conduct basic research, and assist with ad hoc tasks as required.

Other responsibilities include

• Travel and accommodation booking
• Supporting office events coordination
• Assisting with answering calls
• 2 days a week at reception to welcome guests

Hours of Work:

• Monday to Friday – 9.00am to 5.30pm
• Expectation that some evening and weekend work may be required to attend events as the business requires

 This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.

Deadline for applications: Wednesday, 4th of December 

P&C Administrative Assistant

About Internews

Internews is an international non-profit organisation whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard.

Internews provides communities the resources to produce local news and information with integrity and independence. With global expertise and reach, Internews trains both media professionals and citizen journalists, introduces innovative media solutions, increases coverage of vital issues and helps establish policies needed for open access to information.

Internews programmes create platforms for dialogue and enable informed debate, which bring about social and economic progress. Internews’ commitment to research and evaluation creates effective and sustainable programs, even in the most challenging environments.

Internews operates internationally, with administrative centres in California, Washington DC, and London, as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews has worked in more than 100 countries, and currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.

About the role

The P&C Administrative Assistant will be based in our London office (two days a week), sharing time between general HR administrative and general office support duties. The role will support the People & Culture function on general HR and administrative tasks. 

Roles and Responsibilities

Human Resources

• Monitoring shared P&C inbox, addressing enquires in a timely manner.
• Collecting and maintaining various HR trackers and databases.
• Providing administrative support for the recruitment process, posting job adverts, contacting candidates, scheduling job interviews and collecting recruitment related documentation.
• Assisting in the new joiner induction and on-boarding processes.
• Updating and maintaining staff records.
• Ensuring data is stored in line with principles of GDPR.
• Completing pre-employment checks, including reference, right to work, and vetting checks.
• Supporting the probationary process for new joiners (including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.
• Performs other related duties as assigned

General Administration:

• As part of onboarding, facilitate the induction process for new joiners in the London office, including:
• Issuing access passes
• Coordinating with the TSS team on new joiner equipment
• Facilitate the DSE assessment process
• Act as a Health & Safety Officer and Fire Safety Officer for the London Office.
• Any other duties of an administrative nature

Person Specification

Essential

• Degree or equivalent work experience
• Excellent verbal and written communication skills
• Knowledge of basic principles of GDPR
• Methodical, accurate and organized with a keen eye for detail
• Proven ability to successfully communicate and mediate with both management and staff
• Good understanding of Microsoft Windows including MS Word, Excel and Outlook
• Good communication and interpersonal skills

Desirable

• Experience of using Microsoft Applications
• Experience of using Human Resources Information Systems
• Experience of working in an International NGO
• Proficiency in additional language would be advantageous
• Proven ability to successfully operate in multi-cultural environments

Recruitment Timeline:

Closing date for applications: Wednesday, 11 December 2024

Candidates must submit a CV highlighting relevant experience. The successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.

The above noted job description is not intended to describe, in detail, all the tasks that may be assigned but rather to give the job holder a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the United Kingdom and therefore a successful applicant must obtain the Right to Work in the UK in order to commence their employment