Office Assistant Jobs
The Office Manager role is crucial to our very busy and friendly office of 14 people and is incredibly varied and interesting. The role requires someone to be friendly, flexible and adaptable, with strong communication skills, a hands-on attitude and the willingness and initiative to work with the whole team doing a variety of different tasks to achieve a common goal. You will be highly organised and be prepared to take on information in many forms and quickly translate this into action. You will be comfortable working with deadlines and priorities, managing your own workload and the expectations of others. It is an incredibly rewarding role for someone who has the passion and commitment to help the Foundation address inequalities and to tackle poverty and inequality at a local level. No two days will be the same.
- You will need excellent communication skills, as you will often be the first point of contact for all enquiries, including grant applicants donors, and room bookings.
- You will support the fundraising and programmes team with running events and resident panels.
- You will be responsible for ensuring that the building is safe, well maintained and accessible to all staff, tenants and visitors, including sourcing and managing contractors.
- You will support the finance and fundraising teams with data entry and reporting, purchasing and reconciliations.
- You will also have the opportunity to delve into special initiatives, such as supporting our strategic objectives around Diversity, Equity and Inclusion (DEI), the use of AI and environmental action.
The successful candidate will have the opportunity to learn about the voluntary sector, particularly learning about trusts and foundations and grant making, as well as developing skills in a variety of admin functions, such as databases, finance, premises and health and safety.
You will also have the opportunity to meet the organisations we fund and work with as well as actively contribute towards our pledge of meeting the ACF’s Funder Commitment on Climate Change and our DEI Strategic workplan (available on request). This will allow you to develop your skills at the Foundation, ranging from project planning, communication, finance, and customer service. You will also have an opportunity to work with our Fundraising and Communications team to help engage a range of supporters. Training will be provided for all your duties.
The role is ideal for someone either with existing office management experience or someone with administrative experience who is keen and ready to step up in their career, to take on more responsibility and join a small, friendly and dynamic team based in Islington. If you are looking to develop your career in office administration whilst working for a community-based charity, can work on your own initiative and show that you’re a team-player, while delivering high quality admin support, then this could be the next role for you.
We are keen to receive applications from individuals with different levels of experience. There are lots of opportunities to test, learn and innovate at Cripplegate Foundation and Islington Giving.
More info in the candidate information pack
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We need your powerful diary, email and organisation skills to help ensure our Director and Our Movement makes the impact we need. Your administrative skills will release more life into our movement.
We need you to make the most of Office365 and provide support with
· Diary and email management for the director (40%)
· Meeting support (30%)
· Task management support (30%)
Our director has a neurological condition (Dyspraxia) so experience of supporting neurological workers is helpful.
The client requests no contact from agencies or media sales.
Role Context and purpose
Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolster support; ensuring delivery of safe and high-quality services. Gaddum acts as an administrator for smaller trusts and charities, who do not have internal finance teams, and this role will act as the key point of contact for those trusts in delivering financial support. In addition to this, Gaddum also redistributes grant funding – this role is to act as the Finance lead for the financial management of the funding.
The post holder, line managed by the Finance and Resources Director, will join the finance team and work alongside another Finance Assistant responsible for Accounts Payable and Receivable. This is a 28 hours per week role, working flexibly to suit the needs of the organisation and individual.
Main Duties and Responsibilities
Trust Funds
• Key point of contact for trusts
• Administration of trust fund applications against agreed policies between Gaddum and the associated trusts
• Coordination and administration of trust meetings on behalf of the organisation and trusts
• Maintaining accurate, timely and relevant written and financial records, pertaining to the administration of the trust funds
• Respond to enquiries and requests by phone, email and in person as required
• To assist with collating and inputting of data, e.g. accounts for reporting periods
• To liaise with referring organisations, referrers and beneficiaries where necessary during the day-to-day administration of trust funds
Grant Funding
• Working with the existing Grant Coordinator in ensuring the regular invoicing of grant funding
• Accurate and timely processing and payment of this funding to organisations within the region
• Maintaining accurate financial information for statutory reporting
• Finance contact for all grant related enquiries
Other Duties and Responsibilities
• To support the Finance Assistant (Accounts Payable & Receivable) in periods of absence
• To meet regularly with Finance & Resources Director for supervisions
• Undertake additional duties within competence of post holds as required by the Finance & Resources Director
• Flexible approach to working patterns and in-office working days
This role is subject to a basic DBS check.
The client requests no contact from agencies or media sales.
Event Assistant, Tommy’s & LLHM
Location: London, Hybrid
Hours: Full time/35 hours per week
Contract type: Permanent
Salary: £26,000 – £28,000 per annum
Annual leave: 25 days per year + bank holidays
Job Summary
We are seeking an Event Assistant to support both the London Landmarks Half Marathon (LLHM) event side and Tommy’s side (affectionately nicknamed Team Tommy’s). This is an incredibly exciting time to join the team and gain fantastic experience in both the charity and events industry at one of the UK's leading mass participation events, which is owned and operated by Tommy's.
For the LLHM Team, the main purpose of this role is to provide first-class customer service and support to the 20,000+ runners taking part in the Half Marathon, as the event continues to grow in size year on year. This will involve managing the helpdesk email and phone line, ensuring runners are accurately registered and answering any queries they may have.
For Team Tommy’s, the main purpose of this role is to support the Tommy’s team of 3,000+ runners in the London Landmarks Half Marathon. The role is responsible for being the main point of contact for the runners and ensuring they have the best experience possible running the LLHM and fundraising for Tommy’s through our support inbox and phone line. The aim is to deliver the ambitious team fundraising target of over £1,800,000 for LLHM 2026 and more in the following years. This role will also support the development of the Team Tommy’s LLHM Corporate Challenge, a product that recruits a team of corporate runners to take part in the LLHM and fundraise for Tommy’s.
We are not necessarily looking for past experience in a similar role, but for transferable skills and personal attributes to deliver excellent customer service and be a good all-rounder with fantastic administration and communication skills. Overall, you should have a passion for the LLHM event and Tommy’s cause.
We encourage and welcome applications from all backgrounds, communities and industries.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024
MAIN PURPOSE OF JOB:
To work within the admin team to help provide administration support and to support our receptionists answer a busy switchboard within the department under the direction of the PA to The Chief Executive/Admin Manager.
ABOUT THE JOB:
An experienced and capable administrator with excellent literacy, numeracy and organisational skills, you will work within the admin team to assist with data entry, respond to correspondence via email or formal letter (you will need an aptitude for letter writing), process incoming and outgoing mail as and when needed. You may, on occasion, assist other teams within The Trust with their duties.
Reception tasks will include answering all incoming telephone calls promptly, meeting and greeting visitors to reception and assisting with data entry and correspondence.
A good telephone manner is essential, together with excellent literacy and IT skills, coupled with the ability to work to tight deadlines, often under pressure.
This is a sensitive role which requires an individual with the ability to handle confidential information and empathise with our clients. In addition, a compassionate, professional public image and the ability to liaise and communicate at all levels with sincerity, warmth, efficiency and flexibility is essential.
To liaise with all other staff of the Trust in a flexible manner.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
Please provide a CV where possible.
“Peace of mind and practical help for older people – love, care and safety for pets”


The client requests no contact from agencies or media sales.
Financial Operations Assistant
Permanent appointment
Full time (34.5 hours)
Location – Hybrid between home and our London Office
Salary Range - £24,000 - £27,000 per annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will process expenditure items in an efficient and controlled manner, either using the invoice scanning software Kofax, or through manual entry into the financial ledger. You will resolve any issues causing delays to invoices being registered in the system as well as following up with system approvers where required.
You will monitor the team mailbox and routinely register new invoices received and respond to email queries within agreed service levels. Additionally, you will help with setting up new users for the expense system (SAP Concur), making changes to records, and deactivating leavers.
About you
The successful candidate will demonstrate the following skills and experience:
- Good understanding of Accounts Payable (finance month and year end timetable, accounting concepts such as VAT).
- Experience in using finance systems and other third-party systems and portals.
- Excellent attention to detail.
- Ability to engage in professional and courteous interactions with individuals.
- Experience of prioritising your workload to meet deadlines.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 8 April 2025 at 23:59.
1st interviews w/c 14 April 2025.
To ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



Summary
- You must have experience working as a PA and experience managing budgets and tracking cost.
- You must be proficient in MS Office.
- You will have the ability to work confidentially and in line with safeguarding policy.
About You
Closing date for applications: 25th April 2025
Interviews will be held on: 7th May 2025
- A salary of £32,205 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave plus eight bank holidays (pro-rated if working part-time).
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club.
At Ambitious about Autism, we're currently looking for an Office Manager to join our team at TreeHouse School.
You'll provide high quality administrative and reception support to TreeHouse School, overseeing the running of the front office and acting as a central information point for staff, parents and visitors.
Some key duties will include:
- Managing the stationery budget and ordering supplies for the school
- Line management of the Receptionist
- Arranging meeting room bookings
- Managing the team's annual leave
We are looking for someone who has:
- Strong administrative and reception experience
- Excellent IT skills
- Excellent interpersonal skills at all levels via telephone and written communication
- Experience of using your own initiative to plan and manage your own workload
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
The PA team to SLT play a pivotal role in ensuring the smooth operation of SafeLives mission by supporting SLT to navigate a complex landscape of responsibilities and initiatives. They represent the charity with many of our senior stakeholders, manage a busy Senior Leadership office and deal with senior executives across the charity sector, government, business and philanthropy.
This PA role will have a particular focus on supporting the Director of the Drive Partnership whilst also will also supporting across SafeLives SLT as required.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 17th April 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an experienced Executive Assistant at the Motor Neurone Disease (MND) Association, you will play a pivotal role in driving the efficiency and impact of our Executive Leadership Team. We are seeking an accomplished EA who thrives in high-level executive support, with a proven track record of delivering exceptional administrative, operational, and strategic assistance at the Director level.
In this role, you will provide seamless, proactive, and high-calibre support, ensuring our directors can focus on delivering the Association's mission and objectives. You will work closely with internal and external stakeholders, anticipating needs, managing competing priorities, and representing our Directors with professionalism and discretion.
This role requires exceptional organisational, communication, and problem-solving skills, alongside the ability to work autonomously in a fast-paced and evolving environment. As part of our newly formed Executive Leadership Team, we need a highly capable, energetic, and strategic-thinking EA to help the MND Association reach our full potential to support the MND community.
Key Responsibilities:
- Managing Directors diaries, prioritising meetings, maintain action logs, track key deadlines, and support effective work planning. making effective decisions without director's input.
- Manage and respond to correspondence on behalf of the Directors, ensuring timely and appropriate communication.
- Co-ordinate and provide full administrative support for Board, Trustees and Committee meetings, including agenda preparation, taking minutes/action points as agreed, monitoring and following up on agreed actions prior to the next scheduled meeting.
- To lead on the collation, analysis, drafting and formatting of regular reports, dashboards and management information related to directorate and strategic performance.
- Ensuring that Heads of Department and other contributors are aware of, and meet, all deadlines.
- Manage supplier contracts, ensuring cost-effective procurement of services, processing of invoices.
- Working in unison with other Executive Assistants ensuring support across the team of Directors at times of holiday and any other absence.
- Ensuring that Directors are prepared and best able to represent the Association when attending external meetings and other events, managing all travel and other logistical arrangements.
About You:
- Proven experience in high-level administration, at Director and/or Board level.
- Significant experience supporting a senior executive as an Executive Assistant.
- Highly organised with strong self-management skills and the ability to work on own initiative to prioritise own workload to meet deadlines
- Exceptional organisational skills and the ability to manage multiple priorities effectively.
- Excellent written and verbal communication skills, with the confidence to engage senior stakeholders and the ability to produce high-quality work under tight deadlines.
- Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Ability to adapt positively to change, highly resourceful, self-motivated, with strong emotional intelligence and a positive and proactive approach to work.
- Proven experience of working in a confidential environment and with confidential and sensitive information.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proven previous experience as an Executive Assistant working proactively at Director/Board level.
- Demonstrate experience of proposing solutions on behalf of directors or senior managers making decisions on behalf of the director and thinking through decisions to conclusion.
- Excellent organisational and problem-solving skills with the ability to multitask with competing priorities and deadlines.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you are a proactive, highly skilled Executive Assistant looking for a meaningful role where you can make a real impact, we would love to hear from you. Join us in supporting our Executive Leadership Team and helping the MND Association achieve its vital mission. Apply now and be part of a dynamic team making a difference for the MND community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Obesity is looking for a research assistant to work in its data and evidence team. While this is initially a maternity cover post, we hope to be in a position to extend this. The research assistant will be responsible for proactively sourcing, analysing, and importing material for the Global Obesity Observatory and creating messaging to be shared on social media to promote its usage. An interest in working in the field of obesity research is essential, related previous experience is preferable.
The client requests no contact from agencies or media sales.
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team.
Our Fundraising Support Assistant will play a vital part of our Fundraising team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.
If you are interested in progressing your fundraising career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
Main purpose of post
• ‘First’ point of contact for general fundraising enquiries (face to face, telephone, via post, email, & website) providing excellent supporter and customer care
• Donor communications & stewardship- delivering high quality donor care for our fundraisers
• Provide support for fundraising initiatives, campaigns & events during the year (with a requirement to work occasional evenings and weekends to fulfil this function)
• Fundraising Materials preparation and distribution
• Responsible for the stock control for all our materials including trading, events and supporter’s items
• Ensure that all activities and contacts are managed through Weston Park Cancer Charity systems and procedures and that data is kept up to date
• Attend and contribute to team meetings and 'away days' and be an active, invested member of our team
• Drive the charity car when required for charity business
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced fundraising team
· You will have excellent communication skills (both written and oral) as you will be welcoming donors, volunteers, and patients on a daily basis
· Able to manage your own workload and priorities to agreed deadlines
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Marketing Assistant to provide marketing and administrative support to help deliver income and supporter goals.
The Role:
• This role is a 12-month fixed contract within the Supporter Development Team
• It provides administrative and logistical support to the Head of Supporter Development and the Head of Regular Giving Business Development, including diary management, meeting coordination, and ensuring effective collaboration.
• The role manages supporter and fundraising query inboxes, responding promptly to requests for information and materials to deliver a high-quality supporter experience.
• This role supports marketing activities by coordinating briefs, liaising with internal teams and external publishers, and ensuring deadlines are met.
• It will assist with organising key meetings, workshops, and conferences, including agenda setting, minute-taking, and logistical planning for internal teams and external partners.
• The role will oversee financial and procurement processes, including managing credit card sign-off, processing purchase orders, checking invoices, and ensuring compliance with reporting requirements.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. There will also be travel to sites across the UK
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
• You will have provided administrative support, ideally in an office environment
• You will be proficient in the use of Microsoft Office and collaborative tools
• You enjoy working in a team environment and are able to build positive relationships
• You have excellent planning and organisational skills, are great at multi-tasking and have rigorous attention to detail
• You are able to communicate via email, phone and in person as you will be managing the supporter enquiry inbox and supporting with the organisation of events
• You will have an understanding of marketing, communications and fundraising functions
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed.
Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 16th and 17th April 2025
The client requests no contact from agencies or media sales.
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of approximately 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
The essentials …
- Permanent, part-time (21 hours, Tuesday through Thursday)
- £15,600 - £16,500 (£26,000 - £27,500 full-time equivalent)
- Hybrid working with Wednesdays in the Bath office
What you’ll be doing …
The main purpose of this role is to provide customer facing support for the sales and marketing team. Customers will be internal and external and include but are not limited to: institutional and corporate librarians and information professionals, 3rd party sellers, authors, editors, book purchasers, representatives and agents globally.
Overall responsibilities / requirements …
- Support the sales team in managing agreements and licenses
- Support the sales and marketing teams in managing data requirements and reports (internal/external)
- Offer a high level of customer service to existing and potential customers
- Provide customers with marketing information and materials
Key accountabilities …
Sales and customer service:
- Offer support for customer queries on pricing, renewals negotiations and Rights Retention
- Support institutional renewal reminders processes
- Work with partners (PLS/CCC & others) to provide metadata to ensure all products are included in relevant databases quarterly
- Download reports as required from 3rd party sellers
- Work with 3rd party partners to enable member access to subscribed content
- Maintain a list of article pay-per-view (PPV) pricing and review twice yearly to maximise income
- Payment of royalties with the Sales and Customer Services Manager
- Create and upload MARC/Kbart files to website for libraries
- Quarterly subscription comparison
- Updating member email addresses in Lyell (from lists provided by database manager)
- Product updates on the online bookshop
Marketing:
- Marketing support and data entry for leads and opportunities
- Provide promotional questionnaires to authors/editors
- Creation of Advance Information / New business info sheets/Book order forms
- Creation of ‘most read reports’ to authors – monthly/quarterly
- Geographical content for reps/agents
- Adestra: regular data upload into Adestra from the online manuscript submission system and reporting
- Newsletter creation:
- New title alert newsletters
- Online bookshop sale newsletter
- Online bookshop sale: adding books and removing tags
General:
- Collaborate with colleagues at the Publishing House to share and maximise opportunities
- Develop an understanding of the sales processing for institutional subscriptions and book sales
- Contribute to streamlined sales processes resulting from new CRM/website developments
What we’re looking for …
- A high level of clerical and administrative experience in a customer service role
- A good standard of written and spoken English, numeracy and a keen eye for detail
- A self-motivated learner able to work with minimal instruction
- Desire to work in a team environment
- Positive attitude to customer service
- Competent to manage the Microsoft office suite
Essential
- Advanced administrative experience
- Sales office experience
- Customer service experience
- Microsoft office suite
- Strong communication
- Good standard of English and numeracy
Desirable
- Experience with CRM and Microsoft Dynamics 365
The duties and responsibilities highlighted in this job description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.
A bit about us …
The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognition scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
All applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A unique, remote, part-time opportunity for a mission-driven EA to support the founders of a fast-growing humanitarian NGO.
About Children Not Numbers
The escalating crisis in Gaza has left thousands of children in urgent need of medical care, trauma support, and long-term assistance. Children Not Numbers is a grassroots medico-legal NGO committed to the health, safety, education, and wellbeing of Gaza’s children.
Children Not Numbers was established in February 2024 by Sarah Ben Tarifite and Somaya Ouazzani, founders and co-directors, who were driven by the urgent need to support Palestinian children caught up amid an unprecedented conflict. In just over 12 months, the organisation has grown rapidly into a global network of over 115 staff and volunteers, most of whom are volunteer paediatric medics representing more than 30 subspecialties.
Their work includes:
-
Emergency medical aid for sick and injured children in Gaza, delivered through collaboration between local staff and an international network of volunteer medics
-
Short-term medical evacuation for urgent and complex cases – more than 230 children have been safely evacuated to date
-
Rehabilitation and trauma support for children with life-changing injuries and extreme psychological trauma
-
Maternal Support Programme – over 500 women supported across 1,100+ appointments
-
Education and Empowerment Programme, currently supporting 300 children in Gaza with academic and psychological care
-
International advocacy, including engagement with the UN, European Commission, UK government and other international bodies
About the role
As Executive Assistant to Sarah and Somaya, you will play a vital role in helping the co-directors manage their time, priorities and communications, as well as providing organisational support across a fast-paced, high-growth NGO.
Key responsibilities include:
-
Assisting with workflows
-
Schedule coordination
-
Meeting coordination and follow-up, including: preparing agendas, taking meeting minutes, pre-meeting research notes, and follow up action points post meeting
-
Screening and prioritising calls and emails
-
Drafting and editing correspondence, communications, reports and presentations
-
Processing expense reports
-
Liaising internally and externally for collaboration and programme implementation
-
Supporting with organising events, including team retreats, donor events (with fundraising team) and community engagement activities (with fundraising team)
-
Assisting with administrative tasks across the organisation
About you
We’re looking for someone who thrives in a fast-paced, mission-driven environment, and who brings emotional intelligence, initiative and precision to their work.
Essential criteria:
-
You must have at least 2 years’ experience as an Executive Assistant to Director-level or above, ideally in a small or fast-paced organisation.
-
Your experience must also include at least one year working in a charity or not-for-profit, either as an EA or in another role.
-
This is a remote, UK-based role - applicants must have the right to work in the UK, as we are unable to offer visa sponsorship or consider overseas applications
Desirable criteria:
-
Experience working across cultures, time zones and with people for whom English isn’t a first language
-
Experience working in a start-up, grassroots, or early-stage organisation
-
Project coordination and event planning experience
Children Not Numbers are partnering with Laura Macnamara at QuarterFive for this role.
Application is by CV only. Please do not send a cover letter.
Laura will be in touch with suitable applicants to arrange a call where a detailed brief will be shared.
Please note: We’ll only be in touch with candidates who meet the essential criteria, but we’re genuinely grateful to everyone who takes the time to apply.
Expert recruitment for fundraisers and charities.