Office And Hr Manager Jobs in Manchester
Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-based, conservation charity that works to protect UK and European freshwater wildlife through practical and innovative nature conservation projects.
Data and evidence are vital in prioritising our work across the organisation and building the Freshwater Network. They are also vital when influencing external audiences to achieve our mission to reverse the decline in freshwater biodiversity.
This is a new role in the organisation and reflects an urgent requirement to collate, organise and manage a large volume of research, survey and other data collected by Freshwater Habitats Trust over the last four decades, the potential of which is not currently being fully realised.
It is critical that through the development of an organisational data strategy we can:
· Provide evidence of our research and advocacy.
· Showcase Freshwater Habitats Trust’s expertise.
· Facilitate effective teamwork within and between project and organisational teams.
· Enable efficient project delivery and public / partner engagement.
· Guide the strategic delivery of conservation projects through Important Freshwater Area analysis mapping and reporting.
The role will work closely with the strategic Research and Data Sub-Group of the Senior Management Team who are responsible for driving this work forwards.
This position requires a creative, dynamic and enthusiastic person who works well as part of a team whilst being self-motivated and ambitious.
Closing Date: 7th February 2025
Interview Dates: 28th February 2025
Registered Charity
11 - 20
Freshwater is our passion. Together, we can make a difference for wildlife.
The client requests no contact from agencies or media sales.
Thank you!
Location: Stockport, with options for hybrid working
Department: HR
Contract type: Permanent
Hours: 20-25 per week, Part Time
Salary: £26,061 FTE (pro rata to hours worked)
Who we are
NUS Charity is an exciting membership organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions. We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity supports our members’ development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.
Within our small HR Team we deal with the full range of generalist HR work. We support the organisation’s people-related needs across the full employee life cycle: helping managers with recruitment, onboarding new starters, and general employee relations matters such as sickness absence. The team is responsible for maintaining an accurate and complete HR System to ensure that payroll is accurate.
What we need
As our HR Assistant, you will play a vital role in supporting the day-to-day operations of our team. You will be responsible for a wide range of HR administrative tasks, ensuring smooth and efficient HR processes, and providing excellent customer service to our employees. This is a great opportunity for someone who is passionate about HR. You should have experience of working within a generalist HR environment and be comfortable working with HR systems to manage HR and Payroll records, Learning & Development activity and Recruitment & Selection work.
You will be the first point of contact for HR queries and provide general administrative support to the team. You will administer our established HR systems, such as Natural HR/Moorepay for HR records and outsourced payroll – ensuring payroll administration is accurate and colleagues get paid correctly and on time. You will be working with WorkRite (our mandatory training system) and Hireful (our Recruitment & Selection Applicant Tracking System and onboarding).
We want to be as flexible as possible in this role, so we’re open to 20 – 25 hours across ideally 4 or 5 days per week. You can either do this role from our Stockport office or hybrid based partly in Stockport and partly at home.
Why apply?
As well as a great place to work, we offer a range of benefits including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
- Enhanced sick, maternity, paternity, shared parental and adoption pay
- Health Cash Plan
- Pension scheme with employer matched contributions up to 6%
- Employee Assistance Scheme
- Cycle to Work Scheme
- Childcare Allowance
- Paid volunteering days – three days per year for full time staff
- We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
Closing date for applications: Sunday 19th January 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview in Stockport on either Thursday 30th January or Tuesday 4th February 2025.
REF-218920
Thank you!
Digital Change Manager - HR Automation Project
Salary: Up to £35,000
Location: Newark - Home based with occasional travel to Newark office / UK
Full time: 35 hours per week (Mon-Fri)
Permanent
Closing date for applications: 22nd January 2025
First interview: 4th February 2025
Second interview: 11th February 2025
About Us
The Wildlife Trusts are a federation of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have over 940,000 members, 32,500 volunteers and 3,400 staff across the UK.
From precious peatlands and wildflower meadows to Britain’s lost rainforests, Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. We’ve re-wiggled rivers, brought back beavers to the UK and helped thousands of communities take matters into their own hands to bring back nature on their doorsteps. Collectively we manage more than 2,600 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we campaign for wildlife and wild places under threat, and we help people access nature.
But we’re not standing still. The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We have an ambitious new strategy to address this, setting out our bold vision of nature in recovery with many more people taking action for wildlife.
About You
This is a critical role for driving change, ensuring the successful adoption of new systems, and embedding improved ways of working. You are an experienced digital /IT change management professional with a proven ability to lead service delivery optimisation and system adoption projects. You thrive in collaborative environments and excel at managing diverse stakeholders. Your expertise in managing change ensures you can deliver seamless transitions while supporting staff to embrace new processes and tools.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
The Royal Society of Wildlife Trusts takes our safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. RSWT is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.
RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools.
Thank you!
An exciting new opportunity has become available to join our dynamic, fast-paced, hardworking HR team to deliver efficient human resource services for a Stockport town centre based charity.
We are looking for a warm, professional, confident and articulate individual to deliver an efficient HR service and the highest standards of internal and external customer care to our employees nationally. Working from our busy Stockport Town Centre office you will ensure that rigorous personnel procedures are carried out in accordance with agency and stakeholder requirements. Additionally, you will advise and support senior staff in respect of welfare issues, ill health and attendance, capability, grievance, disciplinary procedures and ensure legal compliance, fairness, consistency and good practice in all HR matters and procedures.
This is an excellent opportunity for individuals who are passionate about HR and are truly committed to providing excellent customer service. A perfect starting point for an enthusiastic individual with full exposure to all aspects of the employee life cycle. Extensive support and mentoring given for the successful applicant and an opportunity for CIPD support on completion of probationary period.
Vacancy Reference Number: 80956
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, we are unable to accept Skilled Worker Visas.
The client requests no contact from agencies or media sales.
Thank you!
Salary (UK Based): £43,898 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role: As Programme Manager, you will be responsible for the Project Management Office function (PMO), coordinating and governing our projects focussed on delivering Mary’s Meals International’s (MMI) strategic objectives. You will govern all our projects to success within the programme, and manage key stakeholders, providing regular updates on the programme.
As a Project Management expert with good experience of Agile methodologies, you will have the opportunity to support and guide project managers and stakeholders in best practice and ensure a strong focus on stewardship, service and simplicity.
Responsibilities:
- Personal responsibility for managing and delivering key programmes, projects and products.
- Develop consistent standards, procedures, templates and guidance for successful project delivery.
- Work alongside others to coach, define and implement the governance framework for projects.
- Work with functional owners and project & team managers to create strategies for effective project planning, monitoring and delivery.
- Ensure that MMI’s Agile delivery methodology is embedded and deployed across the programme.
- Run Steering Committee Meetings or support Project Managers to run these meetings.
- Meet regularly with stakeholders to understand and review organisational objectives and project requirements, developing strong relationships and demonstrate great stakeholder management.
- Inform projects when strategy changes and help them re-baseline.
- Seek continual improvement of the PMO and organisational approach to project and product delivery.
- Effective management of PMO staff.
- Strive to identify areas for process and organisational improvement and make recommendations to senior stakeholders.
- Contribute to organisational growth through the creation and sharing of knowledge, lessons learned, and best practices from previous project experience.
About you:
You take personal responsibility, through a hands-on approach, for the successful delivery of projects. With significant project management experience of leading large, complex projects, you will bring strong stakeholder management experience. With proven people leadership experience, you will bring robust experience of resourcing projects, developing, and managing relationships and coaching those around you, to share your knowledge and build capacity across the Mary’s Meals family.
A relevant qualification in Project Management and/or Agile methodology would be of interest, and it would be great if you also have experience of working with CRM solutions and digital/business transformation projects.
You will be inspired by our work and will strive to maximise all resources and drive efficiencies and process improvements to ensure fantastic return on investment and to challenge the status quo, to ensure we deliver on time and on budget.
About us:
We are happy for you to work remotely and flexibly, in a way that best supports your work life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates.
This is a fantastic role where your daily work has real impact. Please click Apply to send your CV and a short covering note, highlighting your suitability and motivations in considering this role.
Registered Charity
101 - 500
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Thank you!
Salary (UK Based): £43,898 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role: As Programme Manager, you will be responsible for the Project Management Office function (PMO), coordinating and governing our projects focussed on delivering Mary’s Meals International’s (MMI) strategic objectives. You will govern all our projects to success within the programme, and manage key stakeholders, providing regular updates on the programme.
As a Project Management expert with good experience of Agile methodologies, you will have the opportunity to support and guide project managers and stakeholders in best practice and ensure a strong focus on stewardship, service and simplicity.
Responsibilities:
- Personal responsibility for managing and delivering key programmes, projects and products.
- Develop consistent standards, procedures, templates and guidance for successful project delivery.
- Work alongside others to coach, define and implement the governance framework for projects.
- Work with functional owners and project & team managers to create strategies for effective project planning, monitoring and delivery.
- Ensure that MMI’s Agile delivery methodology is embedded and deployed across the programme.
- Run Steering Committee Meetings or support Project Managers to run these meetings.
- Meet regularly with stakeholders to understand and review organisational objectives and project requirements, developing strong relationships and demonstrate great stakeholder management.
- Inform projects when strategy changes and help them re-baseline.
- Seek continual improvement of the PMO and organisational approach to project and product delivery.
- Effective management of PMO staff.
- Strive to identify areas for process and organisational improvement and make recommendations to senior stakeholders.
- Contribute to organisational growth through the creation and sharing of knowledge, lessons learned, and best practices from previous project experience.
About you:
You take personal responsibility, through a hands-on approach, for the successful delivery of projects. With significant project management experience of leading large, complex projects, you will bring strong stakeholder management experience. With proven people leadership experience, you will bring robust experience of resourcing projects, developing, and managing relationships and coaching those around you, to share your knowledge and build capacity across the Mary’s Meals family.
A relevant qualification in Project Management and/or Agile methodology would be of interest, and it would be great if you also have experience of working with CRM solutions and digital/business transformation projects.
You will be inspired by our work and will strive to maximise all resources and drive efficiencies and process improvements to ensure fantastic return on investment and to challenge the status quo, to ensure we deliver on time and on budget.
About us:
We are happy for you to work remotely and flexibly, in a way that best supports your work life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates.
This is a fantastic role where your daily work has real impact. Please click Apply to send your CV and a short covering note, highlighting your suitability and motivations in considering this role.
Registered Charity
101 - 500
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Thank you!
Salary (UK Based): £43,898 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role: As Programme Manager, you will be responsible for the Project Management Office function (PMO), coordinating and governing our projects focussed on delivering Mary’s Meals International’s (MMI) strategic objectives. You will govern all our projects to success within the programme, and manage key stakeholders, providing regular updates on the programme.
As a Project Management expert with good experience of Agile methodologies, you will have the opportunity to support and guide project managers and stakeholders in best practice and ensure a strong focus on stewardship, service and simplicity.
Responsibilities:
- Personal responsibility for managing and delivering key programmes, projects and products.
- Develop consistent standards, procedures, templates and guidance for successful project delivery.
- Work alongside others to coach, define and implement the governance framework for projects.
- Work with functional owners and project & team managers to create strategies for effective project planning, monitoring and delivery.
- Ensure that MMI’s Agile delivery methodology is embedded and deployed across the programme.
- Run Steering Committee Meetings or support Project Managers to run these meetings.
- Meet regularly with stakeholders to understand and review organisational objectives and project requirements, developing strong relationships and demonstrate great stakeholder management.
- Inform projects when strategy changes and help them re-baseline.
- Seek continual improvement of the PMO and organisational approach to project and product delivery.
- Effective management of PMO staff.
- Strive to identify areas for process and organisational improvement and make recommendations to senior stakeholders.
- Contribute to organisational growth through the creation and sharing of knowledge, lessons learned, and best practices from previous project experience.
About you:
You take personal responsibility, through a hands-on approach, for the successful delivery of projects. With significant project management experience of leading large, complex projects, you will bring strong stakeholder management experience. With proven people leadership experience, you will bring robust experience of resourcing projects, developing, and managing relationships and coaching those around you, to share your knowledge and build capacity across the Mary’s Meals family.
A relevant qualification in Project Management and/or Agile methodology would be of interest, and it would be great if you also have experience of working with CRM solutions and digital/business transformation projects.
You will be inspired by our work and will strive to maximise all resources and drive efficiencies and process improvements to ensure fantastic return on investment and to challenge the status quo, to ensure we deliver on time and on budget.
About us:
We are happy for you to work remotely and flexibly, in a way that best supports your work life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates.
This is a fantastic role where your daily work has real impact. Please click Apply to send your CV and a short covering note, highlighting your suitability and motivations in considering this role.
Registered Charity
101 - 500
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Administration Manager/PA to the CEO
Location: Home based
Responsible to: CEO
ABOUT US
The Teaching Awards Trust is a charity committed to raising the profile of the outstanding, life-changing work that takes place in education across the UK. We champion, celebrate and raise the morale of all those who work in education. Our mission is currently carried out through two powerful campaigns; The Pearson National Teaching Awards and Thank a Teacher.
ABOUT THE JOB
This is an exciting new support role created to provide support to the team, and the CEO. The primary responsibility of this role is to provide high-quality administrative support to the Teaching Awards Trust, ensuring the efficient operation of the charity’s virtual office and daily activities. This includes offering confidential personal assistant (PA) services to the CEO and Board of Trustees, as well as providing cross-functional support to the wider team in areas such as fundraising, human resources, awards management, marketing, and event coordination. As this is a new role, you will have the opportunity to help shape and grow the role to make it your own.
ABOUT YOU
A track record of at least 4/5 years’ experience providing PA/Administrative support, ideally at a senior or executive level, with experience within the education/charity sector advantageous.
You will have excellent organisation skills with a strong attention to detail as well as exceptional interpersonal and communication skills.
The ability to build strong, collaborative relationships both internally and externally is essential for you to be able to hit the ground running in this new role.
As with other jobs of this level, a high level of discretion and confidentiality is needed when dealing with sensitive information
Overall, you will be looking for the opportunity to make a real difference in your role and to help support of aims of the trust.
ABOUT OUR BENEFITS
A salary of £30-35,000 per annum. You will be home based with some need to travel for team meetings and other events. Annual leave is 25 days excluding bank holidays, Employer pension contributions of 6%, Learning and Development packages are also available.
ABOUT OUR APPLICATION PROCESS
The closing date for applications is midnight on 31st January 2025 but applications will be reviewed and longlisted as soon as they are received.
To apply, please follow the website link provided, along with a CV and a covering letter including why you are applying for this role and also describing your key achievements in your most recent administrative role.
Successful candidates will be contacted by phone or email by 3rd February 2025 for an initial short phone call conversation followed by remote first interviews during w/c 3rd February 2025.
Second round interviews will take place w/c 10th February 2025.
The Teaching Awards Trust is an equal opportunities employer, and we welcome applications from all suitably qualified persons. If you require any assistance or adjustments during the application process, please do not hesitate to reach out.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview Operations & Data Manager
We are seeking an experienced Operations and Data Manager to join our medium-sized Manchester charity. We are passionate about making life better for people affected by dementia, a growing social issue in the UK. We are an innovative, and collaborative charity striving to work in partnership with our members and their carers to ensure their voices are heard and enabling peer support and empowerment. This key role combines operational oversight of our processes, people and technology with a focus on our data management and controls to help us better serve our community of interest and drive decision-making, improve internal processes, and demonstrate our impact as needed. The successful candidate will be a strong team player with leadership skills and will play a crucial role in guiding the organisation, with the opportunity to progress further if desired.
Key Responsibilities
Operations Management - Oversee day-to-day operations of the charity, ensuring smooth running of our CRM and administrative systems and processes - Manage office facilities and equipment, including technology systems, phones and user and donor database standards and controls - Manage aspects of office and staff/volunteer Health & Safety, including the charity’s minibuses and service user transport - Update and implement operational and HR policies and procedures.
Support the CEO and board of trustees with role related governance matters, including risk management and contract and grant compliance - Manage assigned operational budget and monitor expenditure and approvals as needed
Data Management and control - Lead on the collection, analysis, and reporting of service user data and impact metrics - Maintain and improve our CRM system and reporting - Ensure compliance with GDPR and data protection regulations - Produce regular reports for trustees, funders, and stakeholders - Develop data visualization tools to communicate our impact effectively - Support funding applications with relevant data and analysis.
Team Coordination - Supervise non-service delivery staff and volunteers - Coordinate with Service Delivery Manager to ensure efficient operations - Facilitate internal communication and information sharing - Support staff induction, training and development in data management and I.T. use.
Person Specification
Essential Qualifications - Education to degree level - Minimum 2 years' experience in operations management in non-profit sector - Proven skills and competency in operational data analysis and management information/reporting - Mature IT skills, including advanced Excel and Customer Relationship Management (CRM) (we use Beacon CRM)
Essential Skills and Experience - Knowledge and understanding of charity governance and regulatory requirements - Effective analytical and problem-solving abilities able to develop solutions - Excellent organizational and time management skills - Understanding of General Data Protection Regulation (GDPR) and data protection controls and principles - Proven ability to manage competing priorities and deadlines working within a team - Good presentation, communication and interpersonal skills - Experience in producing operational management dashboards, reports and summaries - CRM systems and data management tools ownership and control.
Desirable Skills, Experience and Qualities - Leadership within the non-profit / charity sector (within a team) - Knowledge of dementia care and support services and gaps in provision - Experience with operational and service impact measurement and reporting - Project management qualifications and or demonstrable skills - Skilled volunteer management for large groups - Skills and desire to support our fundraising and grant management.
Personal Qualities - Empathetic approach and understanding of sensitive issues impacting our team and users - Strong commitment to supporting people and carers affected by dementia Role Description Operations & Data Manager - Proactive and solution-focused mindset - Ability to work independently and collaboratively as part of a team - Flexible and adaptable approach to building successful outcomes for all - Strong ethical principles and integrity.
Please visit our website to read the full job pack and read how to apply, we can only accept applications that contain a CV and covering letter outlining how you meet the job specification.
The client requests no contact from agencies or media sales.
Thank you!
Salary: £40-£45k pro rata
Hours: 28
Job Type: Part time
Contract Type: Permanent
Role Purpose:
This role oversees a team of community support workers and volunteers, ensuring smooth day-to-day operations. As part of a small, dynamic team, the Service Delivery Manager will contribute to fundraising, communications, and event management, while supporting the Director of Operations, Engagement, and Services in executing strategic priorities.
Key Responsibilities:
Operational Management
- Oversee the daily operations of community support services, ensuring the effective delivery of support to individuals affected by MCAS.
- Lead and manage a large team of volunteers, working with the HR team to coordinate recruitment, onboarding, and ongoing training to maintain high service standards.
- Support core functions including fundraising, communications and events, to ensure operational efficiency and delivery of integrated campaigns.
- Monitor and evaluate service delivery, ensuring that objectives and key performance indicators (KPIs) are met and that the charity complies with relevant regulations and best practices.
- Assist in the development and implementation of operational policies, procedures, and systems to streamline processes and enhance service quality.
Team Leadership & Volunteer Management
- Provide day-to-day support and supervision to community support team, offering guidance, performance management, and development opportunities.
- Act as the primary team manager for volunteers, ensuring they receive support to feel valued, supported, and engaged in their roles.
- Organise regular volunteer meetings and training sessions to ensure alignment with our client's mission and objectives.
- Support volunteer retention and recognition efforts.
Fundraising, Communications & Events
- Work closely with the Director of Operations to support fundraising initiatives, including donor engagement, event planning, and community outreach activities.
- Contribute to the development and delivery of communications campaigns, ensuring consistent messaging across all channels.
- Assist in the planning and execution of events, including community support activities, fundraising events, and awareness-raising initiatives.
Collaboration and Stakeholder Management
- Develop and maintain relationships with key stakeholders, including service users, volunteers, healthcare professionals, and partners.
- Collaborate with the wider team to identify opportunities for service improvement and growth.
- Represent our client at external meetings, events, and networking opportunities to raise awareness of the charity and its work.
Person Specification:
Essential:
- Proven experience in operations management, preferably within a charity or community services setting.
- Experience managing and supporting volunteers and/or staff.
- Strong leadership and people management skills, with the ability to motivate and engage a team.
- Excellent organisational skills with the ability to multitask and manage competing priorities in a fast-paced environment.
- Strong communication skills, both written and verbal, with experience in stakeholder management.
- A collaborative and flexible approach, with a willingness to support multiple functions such as fundraising, comms, and events.
- Proficiency in using Microsoft Office, project management tools, and CRM systems.
- Commitment to the mission and values of our client.
Desirable:
- Experience in fundraising, communications, and/or event management.
- Knowledge or lived experience of Mast Cell Activation Syndrome or experience working within the healthcare or chronic illness sectors.
Benefits:
- Flexible working hours and remote working options.
- Professional development opportunities.
- Being part of a passionate and supportive team dedicated to making a difference in the lives of those affected by MCAS.
- 8% pension contribution
- Christmas closure
- 25 days annual leave plus bank holidays (pro rata)
Bringing the Mast Cell Activation Syndrome community together
Our client is a small UK rare disease charity. Our client established at the end of 2015 to respond to Mast Cell Activation Syndrome (MCAS). MCAS is a crippling, unpredictable and frightening condition affecting the immune system. Sufferers from MCAS have “wrongly programmed” immune systems that react to a wide range of triggers including food, drink, stress, temperature and many others. The effects range from unpleasant allergic reactions, through to an overall debilitation resulting in people being unable to leave their houses. It was first recognised internationally in 1990, with a set of diagnostic criteria agreed in 2011, but is little known or understood in the UK, where incidence seems to be increasing. Here patients can wait 3-5 years for a diagnosis, often receive very little knowledge or help from within the medical establishment and can find themselves in a frightening limbo.
Their mission is to provide support for MCAS patients & their families; to bring the MCAS community together and create a cohesive voice; to lobby for awareness, universally available diagnosis and the best possible care for MCAS patients; and to inspire increased research into mast cell activation and related conditions, to improve understanding and treatment.
REF-218976
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FareShare GM redistributed an amazing 1,929 tonnes of surplus food to 306 community groups, supplying 4.6 million meals to those in need in 2023/24. Working with FareShare UK, we help unlock good food from a wide variety of national and local food suppliers, food that otherwise would have gone in the bin. We support diverse groups including those catering to the elderly, young families, the BAME community, disabled individuals and those facing homelessness or other forms of poverty.
It’s a busy operation with a lot of moving parts: you’ll take ownership for the smooth running of the Allocations office, supervising the distribution of surplus food to our Community Food Members. By working closely with the Warehouse team and drivers, you’ll help ensure the timely, accurate and food safe compliant deliveries and collections, optimising our income whilst minimising food waste.
To be a success in this role, you’ll need to have experience in a busy office or operational environment, great communication skills, and experience supervising and motivating staff. You’ll need to be able to adapt to regularly changing priorities, happy to get involved where needed and constantly reviewing daily targets to keep the team on track. Ideally you’ll have some experience with volunteers (or have volunteering experience yourself), and/or in the not for profit sector working with disadvantaged groups.
You'll be sent an application form which you'll need to complet in order to be considered.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Recruitment Coordinator to work as part of our wider well established recruitment and HR team. You will be responsible for providing administrative support to all recruitment processes, ensuring a high-quality service is provided to candidates, new recruits, employees and working with managers.
The Recruitment Coordinator will be required to work flexibly across multidisciplinary teams and a wide variety of roles & candidates, taking responsibility for the administration, compliance & on-boarding of new starters, predominantly Support Workers and other key appointments across the organization.
We need an individual who is highly motivated, has excellent written and verbal communication skills, is organised and able to work to tight deadlines with a can-do attitude. Applicants must have excellent IT skills and strong administration skills.
Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs and is committed to providing responsive, person centered care which promotes the independence, wellbeing and social inclusion of the people we support. This role is based in our friendly, proactive and supportive team based at our Head Office located near Stockport Town Centre - with easy access to transport and shopping links.
This is a full time role primarily working Monday to Friday, 9am till 5pm.
Vacancy Reference Number: 80963
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: CEO
Salary: Actual salary is £36,000 per year. (FTE £45,000)
Contract/ Hours: 4 days per week / 0.8FTE. The normal working week is 30 hours.
Annual Leave: FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.
Pension: Pension contributions of 5% per month will be paid by NUM and 3% per month will be deducted from salary.
Base/ Location: Must be UK-based. NUM is a national organisation with workspaces in Manchester and Glasgow and CEO will be required to travel throughout the UK and internationally.
About NUM:
National Ugly Mugs (NUM) was established in 2012 as a pilot project of the UK Network of Sex Work Projects. It is now the largest sex worker-serving violence prevention and survivor support service in the UK, with a mandate to ‘end all forms of violence against sex workers.’ All of our services are delivered with, by, and for sex workers and our work is grounded within three principles: 'Sex Workers' First; 'Quality Support'; and 'Learning and Innovation'. We support over 9,800 members, 85% of whom are active adult industry workers, with the remainder comprising a range of frontline practitioners and delivery partners. NUM advocates for the decriminalisation of sex work. To learn more about NUM visit our website: www[dot]nationaluglymugs[dot]org
Role Purpose:
The main purpose of the CEO is to provide inspirational leadership to NUM and ensure long term sustainability through innovation, strategic planning, effective governance, funding, and sound delivery of services. The CEO will take a lead role in the national policy advocacy work NUM carries out to achieve its objectives.
We encourage applications from people with lived experience of sex work.
Documents below contain and a full person specification and the main responsibilities of the role.
How to Apply:
To apply email your CV (no more than 3 pages) and an application covering letter (no more than 2 pages) to admin[at]uglymugs[dot]org[dot] by 5pm on 13th February. Please write CEO Application in your subject line or your application may be lost and not processed.
Short-listed candidates will be contacted for interviews throughout March. Interviews will include a presentation about your strategic direction, and will likely be followed by a second interview.
Your cover letter should set out why you are interested in the post and demonstrate, with specific examples from your experience and qualifications, how you meet the person specification criteria. Please also include two references (including your current or most recent employer; they will only be contacted after confirming this with you).
For a confidential discussion about the position, you are welcome to talk with long-standing board member Dr Laura Graham, laura.n.graham[at]northumbria[dot]ac[dot]uk.
We are committed to inclusion and equal opportunities in the workplace and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with and without disabilities. Please contact admin[at]nationaluglymugs[dot]org if you have any access needs regarding applying for this role or attending an interview should you have any access requirements or need any reasonable adjustments to be made. Applications are encouraged from people with sex work community experience. If this experience is shared in applications it will be kept confidential.
To apply email your CV (no more than 3 pages) and an application covering letter (no more than 2 pages) to: admin[at]uglymugs[dot]org by 5pm on 13th February. Please write CEO Application in your subject line or your application may be lost and not processed.
Your cover letter should set out why you are interested in the post and demonstrate, with specific examples from your experience and qualifications, how you meet the person specification criteria. Please also include two references (including your current or most recent employer; they will only be contacted after confirming this with you).
The client requests no contact from agencies or media sales.
Thank you!
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
- A smart, kind, gentle 11 year old girl who lives at home with her mum and cat.
- Currently not accessing a school but has a team of supporters supporting an Education Other Than School Package.
- School and education have been very tricky in the past and so it’s important to build up confidence and wellbeing and take time to recover and make connections.
- This person loves Taylor Swift, Melaine Martinez and K-Pop. Animals are very important to this person, especially their cat and dogs are a favourite too!
- This person is very skilled at video editing and technology.
- Current activities which are enjoyable are; shopping, crafts, lots of play, listening to music, gaming, making/watching videos, skateboarding and spending time with animals.
- This person is autistic and has ADHD. She has a positive self-identify around these diagnoses and celebrates being neurodivergent and being part of the neurodivergent community.
- This person has additional anxiety disorders that make her distressed by demands or feeling forced to do things, and this anxiety can lead to her not being able to communicate when she wants and needs to.
- You have experience of supporting therapy programmes (as an assistant or other relevant role).
- You have experience of Continuing Professional Development.
- You have experience of working in specialist education.
- You have the ability to relate well to parents and carers.
- You are funny, energetic and have similar interests to this person.
- You like to be active and keep fit as a lot of the activities we do include running, jumping and climbing.
- You are understanding and accepting of people’s difference.
- You have patience and understanding when engagement is not possible.
- You are open to approaching things differently and taking the lead of the person.
- You are patient when it comes to building a connection, taking things slowly and learning from others in the team. This may take some time and that’s ok.
- You have Internet access skills and basic knowledge of Microsoft office applications such as Word, PowerPoint and Excel.
- You can drive and have access to a vehicle so lots of activities can be accessed.
- You have experiences and training relevant to work with neurodivergent children who experience anxieties.
- You are good with technology including video editing, gaming and digital art.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Cycle to work scheme
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
"
Please send your CV
Thank you!
Part Time (21 hours) Learning and Development Officer. Aligned to East Anglia District
Are you passionate about helping to further the mission of our churches, circuits and districts? Are you an excellent facilitator and educator? Do you have imagination, creativity and a pastoral heart for understanding rural communities and those living on the edge? If you are, we would like to hear from you. As an experienced professional with a proven track record in learning and development, you will be part of the GB-wide Learning Network of the Methodist Church, encouraging and resourcing life-long learning.
This position is aligned to the East Anglia Methodist District and will work with circuits and churches in rural, coastal and urban settings. The role includes a wide range of learning and development activities within the life of the church. These are aimed at supporting, encouraging and inspiring the church in living out ‘Our Calling: to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission’. The Learning Network works primarily with lay and ordained church leaders, equipping them as they in turn seek to equip all God’s people.
As the successful applicant aligned to the East Anglia District, you will work with other team members across Learning Network and the wider Connexional Team, to support, encourage and inspire Methodist people in all aspects of their calling as together we seek to be an inclusive, justice seeking, evangelistic and growing church.
About you
The role includes:
enabling, equipping and resourcing through preparation, delivery and evaluation of a wide range of contextually relevant learning and development activities, events and initiatives, both for onsite and online contexts;
supporting circuits in exploring vision and developing mission plans;
facilitating effective and potentially transformational conversations on a variety of subjects;
helping churches in their commitment to support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing;
working collaboratively with colleagues to plan, develop and review learning and development programmes;
contributing your particular gifts and experiences to enhance learning and development across the connexion
a requirement to travel, and work during some evenings and weekends
a requirement to live within the East Anglia District of the Methodist Church
a requirement to be a member of a church in good standing with Churches Together in Britain and Ireland or equivalent.
Key skills include:
Building good relationships with the Districts and with individuals and communities across the church and beyond;
Good communication (including digital mediums), planning, organising, and leadership skills;
An understanding of safeguarding;
Supporting adult learners;
Theological thinking and the ability to facilitate others in developing theological conversation;
The ability to work with people across a broad demographic;
Flexible and creative approach.
You will have significant experience in offering learning and development support and theological reflection in a relevant context.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
The successful applicant will be required to live within the geographical area of the East Anglia Methodist District and will be expected to travel for work purposes.
Closing date: 15 January 2025
Interviews to take place on: 3 February 2025 in Thetford
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Registered Charity
101 - 500
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
