Office Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Male Residential Support Worker (this is a live-in role)
Responsible to: Cambridge Project Lead
Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).
Location: This is a live-in, residential role based in a supported accommodation home in Cambridge. Some work will be based in our office buildings.
Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.
Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked
Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week. Plus annual Cambridge Living Allowance of £1495.
Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.
Contract: Permanent
Start Date: Immediately
Overall Purpose
To provide advice, assistance and support to young people in the home, as a key member of the Support Team, delivering Baca’s service in line with our Vision and Values. The role includes a consistent adult presence in the home. To attend to their practical and emotional needs whilst supporting the development of living skills. To teach them how to manage and look after a home in order to keep it safe and hygienic. To build trusting relationships within the home to enable young people to feel safe and cared for. To act as an excellent role model and to work closely with them and their Support Worker to enable them to make good progress towards independence.
Specific Duties & Responsibilities
- Welcome newly arrived young people into the accommodation, helping them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- Actively support young people to make progress and develop in the following outcomes; physical wellbeing and emotional wellbeing; personal safety; education and learning; employment and training that is safe and suitable; social engagement (being part of the community and activities outside of the home)
- Be an excellent and positive role model, offering advice, guidance and assistance and consistently modelling behaviours in line with Baca’s values.
- Using Baca’s progress plan, train all young people in living skills and looking after a home such as washing, personal safety, cleaning, cooking and food safety, food shopping and budgeting.
- Providing emotional support at times of difficulty, anxiety or stress.
- Encourage young people settle into and support them to maintain a healthy routine which will include regularly attending education and social activities.
- Act as a co-keyworker for the young people to ensure that their support plans and progress are up to date and that all their needs are being met.
- Enable young people to live with positive values and good boundaries by challenging any unhelpful or unsafe behaviours and encouraging safe and positive behaviours.
- In accordance with the guidelines on Safeguarding and Health and Safety policies, to accept responsibility for working within these guidelines and report any concerns.
- Work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Take responsibility for keeping the home clean, by consistently role modelling to and training young people.
- Maintain very good communication with relevant members of the Rebuild Team and relevant social workers
- Ensure regular appropriate reporting requirements are consistently met, meeting regulations set out by Ofsted.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
To work as part of the team
- Be a role model, leading by example in practicing the Values of Baca.
- Actively participate in the delivery of the aims and objectives of the organisation working collaboratively with colleagues to achieve them.
- Demonstrate curiosity and willingness to learn by be willing to give and receive feedback on performance with colleagues and managers.
- Play an active and supportive role within the organisation.
- Actively participate in team meetings, making a positive contribution to enable young people outcomes to be achieved.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity Policy.
- Consistently outwork the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy and whistleblowing.
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing unaccompanied young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, approachable, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
An enhanced DBS check will be required. Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.
This is a fixed term position to November 2025.
This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
Key tasks and responsibilities include:
· To provide high quality, specialist support to children who have lived in a domestically abusive family.
· Enabling young people to access statutory and other services where appropriate.
· Managing a caseload and working proactively to support young people and their families.
· To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
· Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
· Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
· Undertake risk assessments and implement robust safety management plans.
· Give practical and emotional support to children affected by domestic abuse.
· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
· Work with your team and manager to develop early intervention resources.
· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Groups and Activities
- Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
- Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
- Run groups for children and young people following a planned programme.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’s Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
- Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
- Report all health and safety concerns to line managers;
- Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
We have an exciting new opportunity for an Operations Manager to join the management team of this well-known local charity. The successful person will be working alongside our Centre and Shop Managers, and together will work as a team with responsibility for the day to day running of the Charity. Volunteers are at the heart of our charity and are central to all we are able to achieve so previous experience of working with volunteer is desirable.
Romsey Cancer Support Centre (Jane Scarth House) is a registered charity that has been providing practical support since 1995 to anyone whose life is affected by cancer. For the last 10 years we have operated as a completely independent charity.
Jane Scarth House, in the centre of Romsey, is a walk-in centre providing emotional and practical support with all services provided free of charge. Only a couple of hundred yards from Jane Scarth House is Jane’s, the charity’s shop, whose profits are used solely to help fund the services from Jane Scarth House.
The Operations Manager will lead on the development and review of policies and procedures and the implementation and use of technology/systems to enhance our effectiveness. They will also ensure our processes are compliant with regulatory/financial controls and be able to oversee facilities and infrastructure.
This part-time (0.5) role is based in Jane Scarth House with some flexibility to work from home at times.
We are looking for someone who is a great team player, a good organiser, has experience of a multi-disciplinary operational role, can work on business/financial plans, can monitor a risk register, who likes variety, who can set their own schedule (and keep to it), is prepared to research topics and take advice on best practice and who more than anything wants to be part of the next stage of our charity’s development.
Please see the job description for more details.
The client requests no contact from agencies or media sales.
An exciting new opportunity has arisen for a talented and detail orientated Systems and Data Analyst to join Prospect Hospice. Our people are excellent and specialist at what they do and we’re looking for passionate people that embody our values. If you have a passion for technology and data, and want to make a meaningful difference, this is the role for you.
In a recent staff survey 100% of staff said they would be happy with the standard of care provided if a friend or relative needed treatment and 98% find the work they do has meaning and purpose.
Hours: 9-5 Monday to Friday (37.5 hours per week)
What is the role?
As the Systems and Data Analyst you will play a crucial role in supporting our internal teams by ensuring the integrity, accuracy and accessibility of our data systems. You will be instrumental in ensuring that our teams are able to work effectively by administering, troubleshooting and supporting our data systems and work collaboratively to analyse data, improve systems and provide actionable insights that enhance patient care and operational efficiency.
You will work with stakeholders to ensure the provision of accurate and timely reports and be able to analyse the data produced in a meaningful way.
There will also be the opportunity to work on new projects and initiatives to support information and data flow across the hospice.
About you:
- Proven experience in a similar role, preferably in a healthcare setting
- Experience in the use and management of IT systems, collecting data, reporting KPI’s and dashboard reports
- Excellent Excel skills, e.g. graphs, pivot tables, writing calculations
- Strong analytical and problem-solving skills
- Have excellent communication and interpersonal skills
- Able to manage multiple projects and priorities
- Have a commitment to data quality and information governance
- Experience with electronic health records (EHR) systems or supporter donor software, is a plus. (SystmOne and Raisers Edge)
- Experience of using Microsoft Business Intelligence (Power BI) desirable
What we offer
We’ll provide you with a welcoming and supportive working environment, other benefits include:
- 27 days annual leave entitlement (pro rata for part-time)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- Free parking
Interviews will be held on Wednesday 7th August 2024.
If you are passionate about using technology and data to improve healthcare services, we would love to hear from you. Have a look at the job description and person specification and apply today to be part of something special.
Equality, Diversity & Inclusion
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.
The client requests no contact from agencies or media sales.
Project Manager
“Building Better Futures for Older Veterans”
Salary: DP5(4) £27,555 FTE. £16,533 Actual
Hours: 21 hours per week post. A flexible working pattern will be agreed which responds to the needs of veterans.
Location: Hybrid working including working remotely from home, meeting with veterans in their own homes or other locations. Office/meeting facilities will also be available for booking in Age Cymru Dyfed’s offices in Aberystwyth, Llanelli, and Haverfordwest. Travel throughout Wales and the UK may be required on agreed occasions.
Contract: This is a post funded to 15/4/2027(with a possible extension by up to a further 3 months). Continuation of the post will be based upon success of future funding applications
We are looking to recruit a self-motivated, enthusiastic, hard-working Project Manager to lead, the Building Stronger Futures for Older Veterans project.
You will play the key role in leading, managing and overseeing the project, ensuring that it meets key targets and timescales and prepare progress reports as required by the Armed Forces Covenant Fund Trust and by senior managers within Age Cymru Dyfed. The Project Manager will also play a key role in setting the terms of reference and informing the Project Advisory Group and Project Reference Groups. The former consists of key representation from the NHS LA’s and the Third Sector, and the latter of older veterans.
Our organisational benefits include:
- Smart Health Benefit, including probate advice, bereavement counselling and confidential access to a 24 hour GP
- Employee Assistive Programme offering financial, legal and wellbeing advice 24/7
- Death in service benefit
- Eyecare vouchers
- NEST pension Our annual leave entitlement is 31 days inclusive of bank holidays (pro rata)
Our annual leave entitlement is 31 days inclusive of bank holidays (pro rata)
Please note, we are actively processing applications which will result in the advert being removed once the position is filled. For this reason we would encourage applications to be completed at the earliest convenience, thank you.
Home-based within the North East
About us
Our purpose is simple, to save lives at sea. Since 1824, our crews have been risking their lives to save those who are in danger of drowning. We're looking for a permanent Face-to-Face (F2F) Fundraising Manager in the North and East region to join our award-winning team! This is a fantastic opportunity within the RNLI to play a vital role in developing and growing the RNLI in-house F2F Fundraising team.
Some of the benefits
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Health and dental cash plan
- A vehicle will be made available to you to perform your role
- Flexible working
Your role
This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters within a defined geographical area (two main hubs are in Newcastle and Scarborough) and raise vital long-term funding for the charity. This will include opportunities to work alongside other specialist teams including our volunteer lifeboat crews and lifeguards, playing an integral part in reaching both local and team income targets and contributing towards the wider objectives of the RNLI.
As a Face-to-Face Fundraising Manager, you will be tasked with focus on the following areas:
- Recruit, train and performance manage a team of motivated Face to Face Fundraisers
- Manage and develop a portfolio of fundraising locations in Northumberland, Tyne and Wear, Cleveland and Yorkshire areas
- Measure performance against Key Performance Indicators (KPIs) i.e. targets and budget
- Create and execute detailed delivery plans, mitigating for risks and opportunities
- Maintain and develop internal and external stakeholder relationships
About you
Working at the frontline of our fundraising activities, you’ll have excellent communication skills, people management capabilities, proven track record of working to targets and a passion to manage a team who engage with the beach-going public and event visitors to get their commitment for regular support for the cause.
You’ll be an effective team player with a pragmatic and solution-focused approach to problem solving and a calm approach to a busy workload. You’ll be positive, confident, determined, resilient, with very strong communication skills and naturally outgoing.
You’ll be a self-starter who can lead an energetic and innovative team to success. Able to adhere to codes of conduct, policies and be Fundraising Regulator compliant in all that you do and deliver. You’ll be flexible and prepared to work out of office hours with considerable travel throughout the year, peaking through the summer months. Substantial annual leave during the summer would not be practical for this role.
To be considered as the Face-to-Face Manager (North East), you will need:
- Ideally, proven experience and success in face-to-face fundraising. This will either have been gained working for a charity or a fundraising agency or regional sales experience
- Excellent people management skills and evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
- Excellent communication skills and teamworking ethos
- Self-motivation and ability to create and prioritise own workload
- This post requires a valid driving licence
- This post is subject to clearance of a finance check - satisfactory to the RNLI
Other organisations may call this role Engagement Manager, Fundraising Manager, Face to Face Manager, Regional Sales Manager.
So, as a Face-to-Face Fundraising Manager you will have the ability to lead a team to achieve targets and want to see how this role supports our organisation’s aim to reduce drowning, this could be the role for you.
Closing date: 28 July 2024.
Interview date: w/c 5 August 2024 (via Teams).
The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Westway Trust are seeking a full-time Communications Manager who will work closely with the Head of Communications and Marketing to develop and deliver annual Communications, Marketing and Engagement plans that demonstrates and promotes Westway Trust strategic priorities.
This is a pivotal role in the organisation with responsibility for managing the multimedia and digital ecosystem at Westway Trust; generating regular, creative and engaging multimedia content whilst line managing a small team.
You will be a creative thinker with strong communication skills, with considerable experience of using Adobe Suite programmes or similar.
Key responsibilities of the role include but are not limited to:
Multimedia creation and management
- Manage Social media platforms: Westway Trust, Visit Portobello, Adult Learning, Pop Up Crèche & Westway Arts
- Monitor and report the impact of social media campaigns
- Website/Intranet administration
- Work with website Host Company: writing briefs, submitting tickets to developers, implementing new features and reporting site issues
Content Creation
- Developing content, producing videos: researching, coordinating, filming & editing
- Writing briefs and working with photographers, videographers and designers
- Writing, co-ordinating and producing newsletters
Digital Marketing
- Support the Head of Communications and Marketing to develop and deliver annual Communications, Marketing and Engagement plans
- Work across the organisation to promote our work, opportunities and work of stakeholders
- Communications and Social Media strategies: Lead and work with project leads for individual campaigns to develop plans for content production, calendars for social media, and timeline for project start to completion
Quality Control
- Follow brand guidelines for videos, social media artwork and written content. Including updating content for other teams before public publishing or distribution
- Proof reading content for digital and printed materials
Events
- Technical support
- Developing and implementing marketing plans
Digital Communications Support
- Internal: Supporting other teams with external & internal communications and content creation
- External: Supporting community groups with digital communications and content creation
Experience, knowledge and skills:
- Experience in developing, maintaining and analysing the performance of digital channels to meet organisational objectives
- Experience growing online communities
- A minimum of 12 months' line management experience
- Experience and/or qualifications in multimedia production, including:
- Pitching ideas/stories
- Researching and arranging shoots
- Pre-production administration
- Production – location set up, shooting (filming), interviewing, presenting and visual mixing
- Post production editing and exporting in Premiere Pro or similar software
- Post production administration – digital and hard copy filing
- Experience in audio content production, including:
- Recording audio
- Editing and exporting audio package
- Qualifications/skills in using all Adobe Suite programmes or similar, including:
- Adobe Premiere Pro
- Adobe After Effects
- Final Cut Pro
- Illustrator
- InDesign
- Photoshop
- An awareness and understanding of developments in digital technologies and design
- Excellent organisational skills and ability to work independently in a changing and multi-tasking environment with competing deadlines
- Proven ability to build relationships with external partners
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 4 August when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Director of Operations to join a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. This role is hybrid and candidate can choose to base in London or Hong Kong.
We are seeking a hands-on, seasoned, and globally-minded leader to serve as the foundation’s Director of Operations (DO) as the institution continues to evolve and develop other vehicles fit for its mission and activities.
Role
As Director of Operations, you will be a key member of the foundation’s leadership team jointly responsible for strategic planning and overall management of the institution to ensure organisational health and the fulfilment of the foundation’s mission. You will report to the Executive Director (ED).
Director of Operations Responsibilities
— The responsibilities of the Director of Operations will include, but are not limited to:
Finance
- Maintain best practice of internal and external controls and reporting according to accounting, audit and tax standards for international non-profits and foundations including segregation of duties, security and integrity of data and records, and approval protocols.
- Manage cashflow and liquidity requirements in coordination with the family office.
- With the ED, orchestrate an annual organisation-wide planning and budgeting process.
- Ensure effective expense control, tracking, reporting and forecasting.
- Oversee and upgrade as necessary accounting functions, policies, procedures, and systems (accounting, accounts payable, payroll, fixed assets, expense reporting)
Legal and Regulatory
- Coordinate with Grants Managers, the family office, and other professionals as appropriate, in regard to compliance, disbursements, and reporting of grants according to the standards of relevant jurisdiction(s).
- Ensure that all organisational policies, procedures and practice are compliant with applicable labour, employment, tax, immigration, and business registration laws and regulations in applicable countries or jurisdictions.
- Maintain and acquire as appropriate registrations, permits, and documentation in countries as required by foundation activities and/or employee or contractor location.
- Oversee all contracts and their compliance with appropriate regulations and laws.
People and Culture
- Ensure clarity, equity, and harmonisation of policies (HR, travel and expense), compensation and benefits for staff (employees and consultants) across geographies and tax and legal jurisdictions.
- Oversee policy and practice for personnel including recruitments, hires, orientation and on-boarding, terminations, probation, performance evaluations, human relations and conflict management.
- Foster an institutional culture of transparency, accountability, and collaboration while ensuring organisational effectiveness.
Grants Management Oversight
- With the ED and Programme team, oversee the full cycle of grant making including budgeting, projections, programmatic and compliance reviews, payments, grantee reporting and evaluation of outcomes.
- Support Grants Management System (GMS) Systems Administrators as needed, in identifying, prioritizing, and specifying new features and functionality for the GMS system.
Information Technology
- Strategically manage information systems and IT platforms to support this almost 100% virtual, globally spread out, and highly mobile organisation.
- Ensure core systems are robust, available, and accessible to staff in all locations as appropriate.
Risk Management
- Ensure appropriate and adequate insurance policy acquisition and management needed across the institution and oversee ongoing policy management for adequacy of coverage, renewals, and financial considerations (includes liability, worker’s compensation, travel etc. across geographic areas).
- Oversee health and safety policy and procedures across staff locations and during travel.
- Coordinate business continuity policies and procedures.
Staff Management and Mentorship
- The Director of Operations currently has oversight responsibilities for the following functions:
- Finance & Operations Manager
- Grants Manager team
- GMS System Administrators
- Human Relations Manager and International Accountant
- Manage relationships with outsourced tax, payroll processing, and legal resources in various jurisdictions.
- Evaluate and evolve staffing structure and skills to support institutional needs and priorities.
Other duties from time to time, as needed.
Subject to prevailing travel regulations and where the final candidate is located, this position may require periodic international travel to the United Kingdom and/or to Hong Kong.
Qualifications
— The successful Director of Operations candidate will likely reflect much of the following profile:
Essential
- Bachelor’s degree and preferably relevant graduate degree (MBA, MPA or equivalent) or comparable experience.
- At least 10 years senior management experience including international operations and finance responsibilities, with an international grantmaking foundation or non-profit organisation or equivalent. Previous COO, CFO, or equivalent experience desirable.
- International living and/or working experience including in the Global South; familiarity with the complexities of operating remotely and under different jurisdictions.
- Specific experience in leading through growth, infrastructure building, and/or change.
- Cross-cultural and cross-disciplinary in understanding and perspective, and proven ability to work collaboratively and effectively in a team of diverse roles, experiences and backgrounds.
- Experience building an inclusive intercultural environment where staff of all backgrounds and abilities can thrive.
- Extensive background in international operations, finance, grants management, and IT.
- Proven skills in systems and process design and implementation.
- Self-sufficient and comfortable working remotely.
- Hands on, with ability to operate tactically as well as think strategically.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language.)
- Cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees and staff.
Desired
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g., French, Portuguese, Bahasa, Thai, Lao, Burmese).
- Knowledgeable about trends in technology, hardware, and software. Interested in taking advantage of new technologies that will help foundation staff be more productive and our work more effective.
- Willingness and ability to challenge the status quo creatively and productively
- Familiarity with investment concepts and strategy
- We have a preference for someone who can be based in Hong Kong but are happy to review any exceptional candidates.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR DIRECTOR OF OPERATIONS
Please submit a cover letter of interest outlining your relevant experience and financial requirements with a resume us. Review of credentials will begin immediately.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
The British Psychotherapy Foundation (bpf) is looking for a Membership & Engagement Officer (to cover a period of maternity leave). The successful candidate will communicate directly with and engage bpf members, maintain accurate membership details in our CRM, complete general membership administrative tasks, update the members’ area of our website, manage the bpf members’ forum, support with member events, and work with the Director of Engagement, Marketing & Communications to develop the bpf’s overall membership offering/benefits.
The British Psychotherapy Foundation is in a period of considerable growth and we are looking for an experienced Membership and Engagement Officer to support and develop our membership service. This role will be well-suited to an ambitious self-starter, who has a desire not only to take ownership of our current membership activities but also to refine them. The right candidate will be adept at problem solving, highly organized, diligent (with a respect for confidentiality and GDPR guidelines) and will be committed to delivering excellent customer service to our members at all times. Previous experience working at a membership organisation is desirable.
The post-holder will play a pivotal role in keeping our members informed of the latest news and member benefits, promptly supporting members with queries, listening to member feedback, as well as maintaining accurate CRM records.
bpf staff enjoy the flexibility of working in a hybrid format, and we pride ourselves upon taking ownership of our individual responsibilities, supporting one another, respecting boundaries, respecting diversity, taking initiative, and coming up with creative solutions.
The post-holder will report to the Director of Engagement, Marketing & Communications, who will be on hand to offer guidance and support whenever required. This is a fantastic opportunity to make a considerable impact at the bpf and to develop your career with us as we continue our growth.
Benefits of working with us:
- Competitive salary
- Pension
- Substantial annual leave entitlement, plus bank holiday
- Flexible working arrangements
- Access to travel loan facility
- Friendly colleagues and pleasant office environment, close to the Tube
The client requests no contact from agencies or media sales.
Fundraising Database Manager
This is a newly created role with significant investment agreed to support the delivery of a step change in our database capacity and utilisation and maximisation, building on a highly successful recent period for the DEC.
We are seeking a Fundraising Database Manager to be at the heart of database operations, ensuring the continued development and efficient management of a Salesforce CRM system. You will manage all aspects of the database and associated data systems and processes across the organisation. Your expertise will guide the fundraising and marketing teams, helping to maximize the potential of data to improve fundraising performance and supporter experiences.
Key Responsibilities include:
- Database Management: Lead the development and maintenance of the charity’s Salesforce CRM, ensuring it meets the needs of the fundraising and marketing teams.
- Data Strategy: Develop and implement an integrated data strategy, providing insights to improve fundraising efforts and supporter retention.
- Compliance: Ensure adherence to Data Protection and Fundraising Regulations, maintaining up-to-date knowledge of relevant policies.
- Reporting and Analysis: Work with teams to develop reporting tools and dashboards, supporting data-driven decision-making.
- Team Leadership: Manage and mentor the Database Officer, fostering a collaborative and high-performing team environment.
** Please download the job description for full details of the role**
About you:
To be successful in the role of Fundraising Database Manager you will need to have proven experience in a Database Management role, particularly with cloud-based CRMs like Salesforce.
Other key skills and experience include:
- Proven experience of relationship building and management with various stakeholders internally and externally.
- Highly organized with excellent project management abilities, capable of managing multiple priorities and delivering quality results.
- Strong communication skills, both written and oral, with the ability to build relationships with stakeholders at all levels.
- Proficient in MS Office, SharePoint, and other online data storage platforms.
- Demonstrable experience in line managing a team, including coaching and motivating staff.
Other roles you may have experience of could include:
Supporter Database Manager, Fundraising CRM Manager, Database Manager, Database Data Base, CRM, Data Manager, Database Manager, Data Base Manager, CRM Manager, Database and CRM Manager, Senior Database Manager, Database Lead #INDNFP etc.
About the organisation:
You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world.
Other key information
Currently trialling hybrid working: 2 days in the office per month, which is subject to change.
Compulsory 2-week office attendance during a DEC appeal.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.
New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. This will include a team of Housing Caseworkers who will carry out assessments and advocacy work with young people under 25 who are fleeing violence and exploitation, in order to move them on successfully into both emergency and long-term housing options. You should be passionate about working with this client group, able to manage a fast-moving caseload, and committed to working collaboratively with a team across multiple services.
*Please note, previous applicants for this role need not reapply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Engagement Centre Assistant, you’ll care for our supporters and guide them through their journey with Compassion. You’ll answer incoming enquiries and initiate outgoing enquiries by phone, SMS, email, letter, live chat and social media. You’ll help our supporters grow in engagement with their sponsored children and Compassion’s ministry
By doing this well and delivering excellent customer service, you’ll encourage our supporters to participate fully in the global movement of Compassion so that together, we can release more children from poverty in Jesus’ name.
Key Responsibilities:
- Actively maintain and promote Compassion UK’s Christian ethos and values
- Build relationships with supporters to ensure they are known, loved, connected, and ignited to action.
The successful candidate will have:
- Customer service experience. Demonstrated ability to engage customers and manage their inquiries effectively.
- Core computer and administration skills. Experience with basic office systems such as Outlook, Teams, and Word is required.
- Able to work independently and as part of a team. Pursues targets, maintains quality, and handles challenging inquiries with patience, prioritising supporters' interests.
- A great listener and communicator. Actively listens, balances friendliness with professionalism, adapts communication, and clearly explains complex situations.
- Adaptable, flexible, and resilient. Comfortable in fast-paced settings, meets objectives with high quality, handles tough inquiries patiently, and adapts to flexible schedules to prioritise supporters.
In return, you will get
♥Flexible and sociable working environment
♥Free parking
♥Access to Compassion House gym with shower facilities
♥Time in Lieu offered
♥Pension scheme with 10% employer contribution
♥Income Protection & Group Life cover
♥Private Medical & Dental cover
♥Celebrating life milestones such as, birthdays, newcomers, weddings, babies etc
♥Tea and Treat Tuesday
♥Fully equipped kitchen area, with lunch and break out areas
♥Hot-desking, sit where you want, when you want
♥Weekly team prayers and devotionals
♥Compassion updates and worship events
♥Casual dress code
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.
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The client requests no contact from agencies or media sales.
Finance Systems Officer
The Vacancy
As part of the wider Connexional Team, the finance team seek to continually review and provide budget holders with management and analytical reports that help them to understand the financial consequences of their strategies and decisions. We use a number of finance applications to process and analyse financial data and produce reports that help our stakeholders make informed decisions. The Methodist Church has embarked on a transformational journey, and with a strong focus on technology-driven solutions, we are committed to enhancing efficiency, productivity, and colleague satisfaction.
We are currently seeking a talented Systems Support Officer to join our dynamic team, working with IT, Finance and also non-finance colleagues.
As a Systems Support Officer, you will work with and support our Finance Systems Analyst, the finance team and other colleagues within the Connexional team in administering our finance systems, developing financial reports, troubleshooting and supporting colleagues in finding systems solutions. You will work collaboratively to analyse data, provide training to users and make suggestions that will improve operational efficiency.
You will work with both internal and external stakeholders to ensure the provision of accurate and timely reports and be able to analyse the data produced in a meaningful way.
There will also be the opportunity to work on new projects and initiatives to support information and user experience across the Connexional Team.
If you are a highly motivated and organised Finance System professional with a passion for delivering exceptional results, we want to hear from you!
About You
- Proven ability in a similar role, preferably supporting and working with multiple finance applications in a medium to large organisations.
- Experience in administering and maintaining financial systems and financial reporting platforms.
- Strong analytical and problem-solving skills.
- Understanding of and experience with Microsoft Power Platform (Power Query/Power BI).
- Able to manage multiple projects and priorities.
- Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
- Have passion to continuous professional development in finance systems applications.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 28 July 2024
Interview Date: 5 August 2024
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Role: Casework Assistant
Duration: 6 months fixed term contract
Salary: £25,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)
We are delighted to be working with a debt advice and education charity to recruit an experienced Casework Assistant.
About the role:
As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.
The Casework Assistant is an instrumental role in the delivery of a quality money advice service. You will engage directly with service users and provide essential and vital support to the team of money advisors to progress client casework.
Key Responsibilities:
• Perform casework administrative and clerical duties.
• Manage day-to-day client interactions, such as incoming enquiries and referrals, respond to client calls/emails
• Undertake all client assessments and maintain advisers’ diaries and outreach bookings.
• Maintain punctual, accurate and compliant records on our case management system
• Provide support to advisers on a regular basis with administrative and casework support.
• Support projects with events/external activities.
• Work closely with supervisors and advisers to ensure smooth and professional service delivery
• Ensure your work meets all regulatory and compliance procedures
About you:
You will need strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.
You will have:
• Proven experience working in a role supporting a busy team in an administrative or triage capacity
• Proven attention to detail and proficiency in first-time accuracy
• A demonstrable proactive approach and unprompted problem-solving skills
• Excellent communication and the ability to manage various stakeholders
• A confident and assertive personality, combined with the ability to carry out duties calmly and professionally
• Understanding of the reasons and need to maintain confidentiality at all time
• Excellent IT skills, including experience of using Microsoft Office; in particular Outlook, Word, Excel and of using systems to monitor and maintain records
• A commitment to the Charity’s work and its values
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in raising the profile of the charity through developing our digital presence.
We are looking for a Marketing Executive, to work in the Marketing and Communications team.
About the Role
This is an exciting time to join Young Enterprise as we prepare to launch our Transforming Futures strategy (2024-2030).
The Marketing Executive will play a key role in helping the marketing team with two business transformation projects which are closely aligned with our Strategy: rebranding the charity and launching a new website.
We are looking for an enthusiastic person, with experience of digital marketing and branding, who can work autonomously.
The role will lead on elements of the production of marketing and communication materials in the new brand. The job holder will need to evidence excellent project management skills as they be helping to manage the process of creating and approving a large number of marketing materials. They will also prepare marketing templates for use across the charity, providing advice to colleagues on branding and content.
The Marketing Executive will work closely with our Digital Engagement Manager to liaise with teams across the charity to prepare content and visual assets for the new website.
The job holder will be involved in all other aspects of communications, such as contributing to creating content for social media, helping to prepare and deliver integrated campaign activity, creating basic designs for social assets and helping our internal teams shape and activate marketing briefs.
The job holder will need to quickly develop relationships with stakeholders across the charity, and be able to manage deliverables and support colleagues through the transformation projects.
Occasional travel will be required to England/Wales to attend YE events, e.g. to capture content for social media.
We Are Looking For
- Experience of print and digital marketing – working with design, social media and other digital channels, with content tailored for different audiences.
- Experience of a rebrand process.
- Experience in developing a new web presence.
- Excellent attention to detail and proofreading skills.
- Agile project management and organisation skills, including proven ability to plan and manage multiple tasks simultaneously.
- Experience of working with agencies including writing briefs, overseeing work and providing feedback.
- Candidate is likely to have at least three years of relevant experience.
- Understanding of brand and design, and optimal ways to use them to create standout and engagement.
- Energy, drive and a positive attitude that motivates others.
- Excellent interpersonal skills and ability to work with a wide variety of stakeholders, utilising negotiation and persuasion skills.
- Design/editing skills – Canva or Adobe (Indesign, Photoshop, Premier Pro).
- Excellent verbal and written communication skills.
Why Work for Us
- People-focussed with a friendly and supportive work-place culture
- An active commitment to equality and diversity
- Access to mentoring scheme with a corporate partner
- Generous holiday allowance of 7.2 weeks plus your birthday off
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
- Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a hybrid role, working out of our London office a minimum of 4 times per month.
To apply, please send your CV – with a covering letter (neither document should be more than 2 sides of A4) via ChairtyJob explaining why you think you would be right for this opportunity by no later than midday on 22 July. Please note applications without a cover letter will not be considered.
We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.