Office Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB Role
This role is an exciting opportunity to be part of a dynamic programme reshaping the way our clients enter tech careers and improving people’s lives. If you meet the requirements below, then this could be the ideal job for you. Be prepared to get stuck in and work across all operational delivery as we forge the future for the Armed Forces community in Tech!
This role reports to the Director of Veterans and Families Employment. The TechVets Programme is a programme within Forces Employment Charity that provides opportunities for veterans, service leavers, reservists, and their families to join our amazing community, learn and train using leading training resources, and gain direct access to employers.
This position is for one-year, Fixed term, Full-time, 35 hours per week, with a salary of £28,325. The successful candidate will be based at home. This role is a remote position requiring the successful candidate to travel to events around the UK and is expected to commute to our Head Office in London when required.
Principal Responsibilities:
- To administer operational delivery of partner training, coordinating the allocation of training to appropriate clients.
- To be responsible for the day-to-day running of the TechVets Programme online community within our Discord server.
- Take the lead on Community Updates and Training Updates, signposting our services and information.
- Being the first line of support for members and supporting the Employer Partnership Manager with employment-related announcements and activity.
- To be responsible for collating the necessary training and community data and ensuring this data is accurately processed and included in all programme performance reviews, reporting, and dashboards in order to verbally (virtually and / or in-person) present results to TechVets Operations Manager, Director of Veterans & Families, and wider team where required.
- Attend events where relevant and appropriate. This is shared amongst the team to maximise attendance across numerous events by capitalising on each team member's geographic location and availability.
Other responsibilities:
- Lead the administration and delivery of client onboarding sessions.
- Support the sharing of marketing content to enhance the Forces Employment Charity TechVets Programme sub-brand, broaden the reach into the Armed Forces community, and increase the visibility of the opportunities and successes that we have.
- Any other relevant duties at the discretion of management
PERSONAL SPECIFICATION
Essential Competencies:
- Capable of working remotely to targets and deadlines.
- Effective team player but also able to self-motivate and operate independently.
- Highly organised, good attention to detail, and works with pace.
- Possess stakeholder engagement and communication skills (verbal and written) skills.
- Enthusiastic, adaptable and willing to learn.
- Uses initiative and drive to navigate both internally and externally to get things done.
- Strong basic digital skills, adept at using basic productivity software (ie Microsoft Excel, PowerPoint, Word, Sharepoint).
- Good data literacy.
- Has a presence to quickly create credibility amongst industry stakeholders.
- An understanding of the tech sector and cyber security industry.
Desirable Competencies:
- Previous experience working in digital and data.
- Experience working with data analytics.
- UK military experience (any rank, any service, partner or spouse).
- Previous experience using Discord or similar platforms.
- Familiar with using Salesforce or similar CRM software.
- Familiar with MS Power BI or Tableau software.
- Experience managing or coordinating relevant tech careers training.
- Good technical knowledge with the ability and passion to learn new topics with ease.
- Currently a TechVets member.
Security Clearance:
The successful candidate is required to undergo an Enhanced DBS security clearance check.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. To apply, please submit your CV and cover letter by Midnight Thursday, 8 August 2024.
Barnardo's Forest of Dean and Gloucester City are looking for a part-time Administrator/Front of House to work across our Locality. Barnardo's deliver a Targeted Family Support Service, working with young people and families with children aged 0-11 years old on behalf of Gloucestershire County Council.
- The successful candidate would need to have excellent computer skills, a good working knowledge of MS Office products and the ability to learn software with training.
- They should have good organisational and communication skills and the work will be varied to support our wonderful staff and to meet the needs of a very busy service.
- They will need to be flexible and adaptable to working locations and workloads.
- They should have the ability to prioritise workloads and work as a team in a very busy office environment.
- The post requires an Enhanced DBS check due to the nature of the service and will require a work and personal reference prior to appointment.
- The post is for 29hrs spread over four working days.
- The post will be based in one of our Forest of Dean centres but requires some travel across all our sites in the Forest of Dean and Gloucester City.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
About the role
We are seeking an enthusiastic team administrator to join our small, friendly and relaxed team at SCONUL, the professional association for academic and research libraries. The team currently works one to two days a week from our modern offices close to Euston station and the remainder of the week from home.
You will be responsible for providing administrative support across all aspects of the organisation’s work, including diary management, the organisation of meetings and supporting the delivery of the SCONUL Access Scheme. It’s a role that provides scope for autonomy and to become involved in the full range of the organisation’s work and to develop a broad set of skills.
We are looking with someone with relevant office or administration experience who is well organised and with strong communication and IT skills. The role would suit someone who is self-motivated, flexible and happy to take the initiative.
This is a full-time, permanent post. Excellent benefits are offered that include 30-day holiday allowance, defined benefit pension scheme, support with learning and development and season ticket loan after probation.
SCONUL is committed to fostering greater diversity in the library community and has an active programme promoting equity, diversity and inclusion across our member libraries. The same applies to the SCONUL office team and we welcome applications from people of all backgrounds, particularly encouraging applications from the global majority.
Starting salary: £24,720
Employer:SCONUL (The Society of College, National and University Libraries), 94 Euston Street, London NW1 2HA
Contract: The Team Administrator post is a permanent, full-time position.
Location: This post is based two days a week at SCONUL's London office with the remainder of the time working from home. It will also involve occasional travel to other sites.
References: Appointment is subject to receipt of satisfactory references.
Job description
Reporting to the Deputy Director and working closely with the Project Manager and SCONUL Co-ordinator, the successful candidate will be responsible for:
- Organising the schedule of meetings for the SCONUL Board and SCONUL working Groups.
- Managing the diary of the Executive Director.
- Supporting the delivery of the SCONUL Access Scheme including:
- answering routine queries from Access Scheme users, applicants and university administrators
- providing SCONUL Access contacts with timely and relevant information about the scheme
- providing routine technical support to applicants and university contacts responsible for processing applications and refer potentially more complex or disruptive technical problems
- drafting changes to website content to reflect the scheme’s current practice and procedures.
- Supporting the delivery of SCONUL events including:
- drafting and following up invitations to speakers and other participants with support from the Project Manager
- managing and processing events registrations
- booking accommodation and travel arrangements when required
- production of event documentation
- helping to manage events on site, including briefing and managing colleagues, volunteers, and external suppliers, supporting, advising and directing event participants.
- Processing invoices and other office paperwork.
- Answering general queries from members and students phoned into the office.
- Uploading content onto the SCONUL website and helping keep the content up to date.
Skills and experience required
The ideal candidate will relish the opportunity of working as part of a small dynamic team and be an outgoing, flexible individual with a can-do attitude who enjoys engaging with members.
Essential:
- previous experience of office administration.
- strong interpersonal and presentation skills
- customer service skills including a positive, customer-focused approach
- strong organisational skills and an eye for detail
- excellent written skills in relation to the production of letters and other documents.
- a high level of IT literacy
- proven ability to work as both a team member and autonomously
- willingness to engage with SCONUL’s purpose and mission, and with the needs and aims of our members
- demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
Desirable:
- experience of organising diaries
- experience of organising events
- experience of using Sage
- experience of working with websites.
How to apply:
Please apply with a single document incorporating a written statement and CV by close of play on 18 July. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.
Interviews will be held on Tuesday 30 July, please do confirm in your application if you are able to attend on this date.
The interview will also include a short writing exercise.
Due to the high volume of CV's we anticipate receiving, we can only respond to successful candidates.
The client requests no contact from agencies or media sales.
This exciting HR Administrator role will support the team by being the first point of contact for HR and payroll queries, running our recruitment and onboarding processes and managing the administration of the employee life cycle.
What does the role involve?
- Act as first point of contact for general enquiries to the HR Team, including managing the HR related mailboxes.
- Collating and processing HR related data and producing reports where required.
- Administer and maintain the Foundation’s HR information system, liaising with the system provider and with managers and staff to ensure accurate use and maximum benefit.
What skills, knowledge and experience are we looking for?
- Recent experience of successfully working in an office administrative role, efficiently managing multiple processes.
- Evidenced strong IT Skills, including extensive knowledge of spreadsheets, databases & relevant software.
- Ability to work efficiently, effectively, proactively and consistently producing high quality, accurate and clear outputs, in a timely manner.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
About Us:
Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.
Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.
We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.
The Foundation is the home of Mental Health Awareness Week.
Our approach is:
Tell the world
- We publish studies and reports on what protects mental health and the causes of poor mental health and how to tackle them.
Find solutions
- We test and evaluate the best approaches to improving mental health in communities and then roll them out as widely as possible.
Inform and empower
- We give advice to millions of people on mental health. We are most well-known for running Mental Health Awareness Week across the UK each year. We enable mentally healthier lives through public information and engagement.
Change policy and practice
- We propose solutions and campaign for change to address the underlying cause of poor mental health.
Build a strong foundation
- We aim to become an exemplar employer and aim to continue to build an organisation that is financially sustainable and thriving.
We have pioneered change for over 70 years and we are not afraid to challenge the status quo. Come join us!
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application on out website. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification. Applications will close at 9am on Wednesday 31 July and we are unable to accept late applications. Interviews are planned for Wednesday 14 August. There will be an assessment on the day of the interview.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us via our site. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home..
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Severn Wye are looking for an Office Coordinator to help with running our new offices and increasing team of staff.
Severn Wye is a charity that runs dozens of projects that help reduce carbon emissions, create a sustainable future for rural communities, ensure that vulnerable households stay warm and healthy, make businesses more energy efficient, pilot carbon-saving technologies and inform policymakers in matters of sustainability and climate change.
This is an interesting and varied role providing administrative support across the organisation and supporting the smooth running of the office. This role will be responsible for office administration including liaising with the landlord, office suppliers, managing the contract and relationship with the external IT support provider. The role will also support the HR function in particular recruitment and onboarding of new staff including office induction for all new starters on health and safety procedures.
If you come to work with Severn Wye, you’ll be joining a dynamic and innovative charity that’s committed to change, for our clients, communities and the planet. We pride ourselves on being a flexible, empathetic and an inspirational place to work. You’ll be working alongside colleagues who all have the same motivation; to make a real difference to people’s lives. If you’d like to join a growing organisation that’s at the forefront of tackling fuel poverty and climate change, then why not apply? We’d love to hear from you.
JOB DESCRIPTION
Job title
Office Coordinator
Working hours
Part time, 25 hours per week (over 5 days)
Salary
£25,710- 29,080 FTE
Reporting to
Director of Finance
Location
Office Based at our offices at Gloucester Quays and includes free parking
Key responsibilities
– Provide administrative support across the organisation and supporting the smooth running of the office including those staff working remotely.
– Work with colleagues to make improvements to administrative systems, taking the lead on implementing changes where appropriate.
– Ensure that Trustee meeting, Sub-Committees meeting, executive meetings and the AGM, are fully serviced, including preparation of agendas, circulation of papers, and preparation of minutes.
– Providing support to recruitment, including liaising with potential candidates, setting up interviews and induction schedules for new staff and ensuring that staff records and renewable documents on HR Partner are up to date.
– Ensure the smooth running of our office, including maintaining office supplies, liaising with the landlord, facilities and utilises service providers.
– Oversee the office induction for all new recruits including health and safety procedures.
– Have responsibility for the managing the contract and relationship with the external IT support provider and be their main point of contact.
– Respond to requests from staff regarding hardware, software, or network connection problems or questions, and arrange IT support and advice to staff from the external ICT support provider, this includes arranging laptops, mobile phones and printing.
– Ensure that agreed systems for office security and access, including the Health and Safety policy and procedures, are implemented, for instance issuing ID card and administration duties for the lone worker App.
– In addition to the tasks and duties outlined in this job description, to undertake such duties which are generally compatible with the functions of the position.
PERSON SPECIFICATION
We are looking for an enthusiastic and experienced coordinator who is highly organised and able to manage their own workload. You must be confident in working with a wide variety of people across the organisation and willing to take the lead on administrative processes.
We are looking for someone with
– Diploma in Business Support/Administration or equivalent.
– Minimum of 2 years of previous experience of office administration;
– Good organisational skills with the ability to prioritise work;
– Good IT skills, especially Excel and web-based systems;
– High level of professionalism, discretion and confidentiality;
Desirable skills and experience include
– Strong interpersonal skills, able to build rapport with people from different backgrounds and cultures;
– An eye for detail;
– Ability to self-motivate;
– A team spirit to work collaboratively within the organisation;
– Strong administrative skills and demonstrable experience with administrative tasks;
– Ability to work with the external IT support provider to ensure staff IT support needs are met;
– Experience of managing office premises, including ensuring they are well-maintained, secure and safe;
– Understanding of Health and Safety legislation and ability to ensure measures are undertaken to comply with statutory provisions
– Experience of working in the not-for-profit sector;
– Experience of providing secretarial support to a Board
– Experience of using HR Partners or similar HR package;
Office Manager
Hours: 25 hours per week, working Monday to Friday.
Salary: £18,244 - £20,946 per annum based on 25 hours, with a full-time equivalent of £27,000 - £31,000 per annum (based on 37 hours).
Place of work: Working from CASBA Offices in Selly Oak. With the agreement of your line manager, you may work from home and other suitable places, on occasion.
About the Organisation
Our client is an advocacy charity in the south Birmingham area. They make sure the voices of people with disabilities are heard and their rights are recognised. They empower people with disabilities to speak up for themselves or advocate on their behalf when needed. Their team are passionate about the difference we make and are now looking for a highly organised and detail-oriented Office Manager to join their team.
What they are looking for
They are looking for an enthusiastic, confident, and highly organised Office Manager to play a vital role in our day-to-day office operations. You will need to have exceptional organisation skills and the ability to put processes in place that are streamlined and structured. You will take ownership of our CRM ensuring it is set up correctly and working efficiently. You will prepare agendas, attend and accurately record the minutes of any meetings. Using your organisational and planning skills you will arrange staff and trustee away days, development days and strategy days ensuring they run smoothly. You will provide support to the HR function leading on administrative tasks relating to the recruitment and induction of new staff, mandatory training, Right to Work / DBS checks, as well as supporting their health and safety and lone working procedures. You will also provide line management support to an Administration Assistant ensuring they are motivated and perform to the best of their ability. To undertake this role effectively you must have experience in a senior administration or PA type role, be able to use a wide range of modern IT systems and packages to an intermediate / advanced level. You’ll need to be able to learn new systems quickly, have a high degree of accuracy and organisational skills, and enjoy supporting others.
About the person
You will have:
• Previous experience in a senior administrative/office manager role, preferably in a fundraising or non-profit environment
• Previous experience of line management
• Experience of HR and Health and Safety is highly desirable
• Strong organisational and time-management skills
• Excellent written and verbal communication skills, with the ability to adapt your communication depending on the needs of the person
• Excellent numerical skills, with a high level of attention to detail and a commitment to accuracy
• Ability to work independently and collaboratively
• Passion for the mission and their vision
Why them
This is an exciting time to be joining them, they have an ambitious five-year plan, they moved to fully accessible offices and rebranded last year and have many exciting projects and partnerships on the horizon.
Citizens are at the heart of their work and they are making an amazing impact in their local community. Join them to be part of it. What they offer They offer a generous holiday allowance (up to 30 days plus Bank Holidays), entitlement increases with service. Pension contributions.
Equal Opportunities
They are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities. They are dedicated to creating a workforce that is a true reflection of the communities they serve. If you are disabled, have the skills, and or the experience to do the job, then they would love to meet you for an interview.
To Apply
Please click apply now to complete the short application form and to submit your CV.
You may also have experience in the following: Office Manager, Administration Manager, EA, Executive Assistant, PA, Personal Assistant, Office Team Leader, Office Supervisor, Administrator, Admin Assistant, Office Administrator, Office Assistant, etc.
REF-215 434
We’re looking for an administrator with experience in a customer facing environment. Then join Shelter as an Administrator at HMP Hull and help ensure the smooth running of our service that helps turn around often chaotic lives.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role
We work closely with our clients and a range of other agencies to provide a holistic service that assesses individual needs so that prisoners are fully supported to obtain or retain settled accommodation on their release. As our Administrator you will provide full administrative and office management support to the team including coordinating, managing and allocating referrals, scheduling appointments, data entry and processing as well as answering in person and telephone queries. You will also take responsibility for processing sensitive and confidential data and maintaining records as appropriate on our case management systems.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You will have office administration experience, gained working in a customer facing role and experience of processing and handling sensitive and confidential information and working with secure systems. Organised and efficient, you will be confident using Microsoft Office applications.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC have partnered with a Charitable organisation in central London to recruit an Operations Administrator within a newly created team. This is a full-time, permanent position with a wide range of operational responsibilities.
Key Responsibilities:
- Office administration, including facilities, office supplies and travel bookings
- Coordinate and provide secretarial support, including meeting minutes to the organisations board and sub-committee meetings
- Maintain and file documents, maintain the HR system and provide adhoc document management
- Provide adhoc support to senior leadership (reports, presentations), as well as support to the wider team
To be successful:
- Extensive administrative experience across multiple functions
- Minute taking and board administration management is strongly desirable
- Ability to multitask and proactively support a busy team
- An understanding of the Charity sector is strongly desirable
- This role requires Wednesday and Thursdays in the office in central London, and the third day is flexible
This role requires Wednesday and Thursdays in the office in central London.
This is a fantastic opportunity to join an organisation making a real impact the vulnerable communities around the world. To discuss this role further, and your job search, please reach out to Annabelle at MLC Partners.
Main purpose of the role
The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.
The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.
Location: We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.
Duties and responsibilities
Communication
- Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
- Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
- Identify and assess customers’ needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Ability to meet and uphold SLAs.
- Ensure KPI’s are met to adhere to RCUK’s standards.
- Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
- Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
- Liaise with wider organisation to manage task at-hand.
- Respond to email queries from multiple inboxes.
- Speediness in responses to live chat queries
Administration
- Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
- Monitor stock levels working with the current stock management system (ARK).
- Take accurate minutes of meetings.
- Meet operational targets set by the management team.
Courses
Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.
- Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
- Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
- Liaise with Course Centres, managing and approving courses in line with current course Regulations.
- Organise course materials and keep accurate records by:
o liaising with suppliers to maintain adequate stock levels of course materials
o organising the dispatching of course materials to Course Centres
o liaising with Course Centres and the supplier to resolve issues - e.g. lost orders
o liaising with Finance regarding invoicing and payment of accounts
- Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
- Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
- Provide absence cover within the coordinator team.
- Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.
The closing date for receipt of completed applications is 12:00 noon, Friday 19th July 2024.
Interviews will be held w/c 22nd July 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Job Description
Role purpose
The Administration Officer will provide support to IAPO’s team and board of trustees to ensure that all administrative processes involved with the board and its committees, and IAPO’s operations, projects, membership, IT, and facilities are effectively coordinated and managed to ensure seamless business operations. The post holder will report to IAPO’s Chief Executive Officer.
Responsibilities
The main responsibilities of the post are detailed below. The post holder will also be required to undertake some appropriate tasks outside of these main responsibilities. As a small organization, IAPO requires all staff to be able and willing to support the running of the office and to carry out a range of activities.
· To help promote a culture of planning, efficiency and collaboration within IAPO.
· To act as the first point of contact for any communications into IAPO (unless they are addressed to a specific person) and ensure that they are directed to the most appropriate person for action.
· To work with the CEO in supporting the board of trustees and its committees, ensuring that timely and appropriate information is given to aid the board and committees in their decision-making processes, and that decisions of the board and committees are minuted, filed, and monitored.
· To help ensure key organisational deadlines are met, including for board meetings, internal and external events.
· To assist with arrangements for the attendance of IAPO staff, trustees or, if applicable, representatives of member organisations at external events and conferences e.g. their travel arrangements, reimbursement of expenses etc.
· To organise meetings, schedule appointments and support the delivery of IAPO events and projects.
· To coordinate and maintain data entry, including updating records and databases for CRM and legal information to ensure that IAPO is able to operate and make decisions on the basis of accurate and up to date information.
· To manage the stock of office supplies, materials and equipment to ensure smooth office operations, events and projects.
· Liaise with suppliers, including IT hardware, software, database support, website server and domain suppliers, insurance, mailing house and printers.
· Help process membership applications, and be responsible for all invoicing, renewals and filing applications.
· To maintain HR records, support recruitment processes for staff and volunteers, keep up to date with and make arrangements for training and development opportunities for staff and volunteers, and other HR-related tasks as required.
· To support other IAPO staff members with administrative tasks as required.
· To liaise between staff members in the office to ensure coordination of information and processes to promote efficiency.
· To develop, improve and maintain effective administrative processes for IAPO to support efficient workflows.
· Such other duties as may be reasonable as administrative support.
Person Specification
The post holder must be prepared to work collaboratively in a relatively small team. They should be prepared to contribute to the friendly, positive and mutually supportive atmosphere that has been developed at IAPO. The post holder is expected to model IAPO’s values and to take an empowering approach to their work with IAPO’s members, within the staff team, and with other stakeholders.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ve got good administration experience and you’re a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Recovery Focus Sudbury and Stowmarket as an Administrator.
We are looking for someone like to play a vital support role at two of our services in Suffolk. Enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of completing financial returns/records. It goes without saying that you have strong IT skills and are able to prioritise a busy workload and work to deadlines.
About the services
You will be required to work across both our services in Suffolk:
Sudbury
This is a 12 hour Supported Housing service providing 15 supported housing flats for clients experiencing mental ill health. The service is tailored for each individual with the ultimate goal to help them manage their accommodation and assist them with reintegration back into mainstream housing within 2 years. We also offer a community support service for a fixed period of time. This is designed to help those already living in their own homes receive assistance with day-to-day task and activities.
Stowmarket
This 24 hours Supported Housing service is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
About you
Experience working as an Administrator is essential. You’ll need to be proactive and adaptable, with excellent communication, administration, finance and minute taking skills and experience, along with experience of completing contract management data reports and of maintaining and reviewing office systems and procedures.
In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week. The post holder will be working across both Sudbury and Stowmarket services and it is an essential requirement to have a full driving licence and access to their own vehicle with business insurance which they are willing to use for business purposes.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
We currently have an opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the team at Ingatestone, Essex working 13 hours per week on Thursday and Friday. This is an office based role.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be supporting our team of Caseworkers and Triage workers. This role involves updating our database with client information, creating new cases, answering queries that come in from Police or other agencies. This role supports the work of the wider Essex Team in their support of people affected by crime across Essex.
This role is based in our Essex office in Ingatestone. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
The application will ask you for specific evidence of how you have demonstrated each of the below shortlisting criteria. You will need to give examples of each in your application so that the panel can assess your potential based on previous experiences.
Those candidates determined by the panel as meeting or exceeding the criteria based on the written evidence will then be invited to attend a competency based interview and further skills assessment.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Salary: £24,000 – £27,000
Location:
Remote – London based, hybrid working role. We are based in Aldgate East, and you may be required to travel into the office around twice a week.
Hours:
Four to five days a week (flexible – minimum 28 hours/week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week).
Contract:
Permanent, starting ASAP.
Benefits:
25 days annual leave plus three office closure days between Christmas and New Year. We also currently provide two well-being days per year. Staff are signed up to one of two pension schemes.
About The Young Foundation
The Young Foundation is a national charity with a long history of innovating to create social change. We are a ‘think and do’ tank, working with people and communities to shape a fairer future, together.
The UK’s public services are in acute crisis. Political trust is on the floor. The struggles people and communities face are many, and are deeply knitted together. Consequently, our mental health is often poor, and our resilience is weakened. We must be prepared to unravel and reweave for the common good.
That requires working together in new ways, empowering radical acts of co-creation across communities, sectors and boundaries. For The Young Foundation, this is a moment to embody the spirit of our founder, Michael Young. To embrace collective effort and work collaboratively to show that, with the Power of Participation, we can redesign the social contract between people, communities, state and business to shape a fairer, greener future.
About the role
To provide professional administrative support to the corporate resources team including diary management for the CEO, minute-taking for the board and committees, and HR and finance administrative tasks. Training and support will be provided if required for HR and finance tasks. A detailed job description and skill requirements can be found in the recruitment pack.
How to apply
Please send the application form at the end of this recruitment pack, and your CV to us on or before 11:59pm on 21 July 2024.
You will be part of a small team providing close support (2 days) to the Managing Director and setting up and leading organisational and management systems for the wider office at the Peterborough Cultural Alliance (PCA) (3 days). Whilst preference is for one person to hold this as a full-time role, the role can be divided across two post holders as part-time roles too.
Responsibilities will include using your skills and experiences to understand how to build systems, support the team in using them and leading from the front in managing both strategic administrative objectives of building an office that is fit for purpose and modelling a supportive and collaborative culture.
You will also be responsible for ensuring the day-to-day management of emails, filing, bookings and will ensure financial administrative tasks are completed in good time, helping to build a highly efficient and responsive reputation of the PCA office. Supporting the Managing Director to ensure diaries, itineraries, reservations and other tasks related to the smooth running of the office are key to success in this role.
For clarity, whilst Nene Park Trust will be your employer, your work will be that of the Peterborough Cultural Alliance.
This is a full-time position, working 37.5 hours a week.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose:
To provide reliable and essential administrative support to the WomenMATTA team, ensuring accurate data capture and the smooth running of WomenMATTA’s office. Act as a front of house staff member to the WomenMATTA office, mailbox and phone line; providing advice and signposting to enquiries and greeting visitors. Working closely with management, frontline staff and volunteers to develop streamlined processes to the administrative side of daily operations.
1. Provide prompt and effective administrative support to all WomenMATTA staff; being a key contact around IT and case management systems and assist with the day to day running of the Programme.
2. Maintain case management systems to ensure accurate and timely data recording across all monitoring systems
3. Provide office management and diligent support to the operations of the Programme
4. Act as the first point of contact for service users and external parties; drawing on a trauma informed approach when communicating to parties
The client requests no contact from agencies or media sales.