Office Administrator Jobs

We’re looking for a Fundraising Administrator to support the Fundraising and Comms team at PTES. We have a great working environment at PTES and welcome someone who shares our passion for wildlife and want to grow our fundraising income to help wildlife have a brighter future. This person will be responsible for ensuring the smooth running of fundraising administration, including supporter services, help with financial administration and data processing, and an emphasis on our online shop. 

Whether bats or beetles, hedgehogs or hammerhead sharks, we stand up for animals and their habitats. Alarmingly, in the UK almost two-thirds of species have declined in the last 50 years. Globally, around a quarter of mammals face extinction in the next three decades. This rate of loss can be stopped and that’s why People’s Trust for Endangered Species exists. For over nearly 50 years we’ve improved the outlook of endangered species in Britain and throughout the world.

You’ve got proven administrative experience and you’re a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship’s YUVA service in Surrey as an Administrator. 

The YUVA service supports young people aged 11-18 who have used violence or abuse toward family members or intimate partners. Our behavioural change programme works to help young people identify their abusive behaviours and develop healthy coping and communication patterns.

In this role, you will provide a range of admin support to the team which will include taking and managing referrals into the service, keeping database and client records, facilitating room and interpreter bookings and attending, contributing to and taking minutes at team meetings.

Enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of maintaining computer databases. It goes without saying that you are able to prioritise a busy workload and work to deadlines and you’ll be keen to work within an organisation that works both with young people who use abuse and families who have experienced domestic violence.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. 

This is a permanent role requiring the post holder to work 22.5 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Administrator

Job Type - Part Time, permanent
Salary - £11,898 per annum
Hours - 20 hours per week
Location - Birmingham

Do you believe in social justice, fairness and giving people a second chance? So do we. These values have allowed us to change lives, build stronger communities and reduce crime for more than 50 years.

And we are committed to making an even bigger impact in the future.

That means putting the people we help at the heart of everything we do - always delivering our services and support to the very highest standards of quality and compliance. Nothing less will do.

So, join our team as an Administrator to support the team with case work, ensuring that all procedures are met and are in line with our contract and service requirements.

Duties and responsibilities include but are not limited to:

• Work collaboratively in a multi-agency setting as required. This includes maintaining professional relationships and appropriate confidentiality of information.

• Manage data systems and develop effective methods of data processing.

• Understand the main Microsoft Office programmes and an ability to use case management systems to record project activity.

• Ability to scrutinise data in order to produce detailed project reports.

• Actively contribute towards meeting team performance targets in respect of the service

• Maintain up to date records via relevant and appropriate systems within specified timeframes and produce reports as required.
  
  
• Positively promote and represent Nacro at all times, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of services users/learners.
  
  
• Adhere to Nacro’s Safeguarding and data policies and procedures at all times and comply with legislation and statutory duties and data controls protocols.

• Act in line with, promote and carry out all responsibilities with full regard to Nacro’s Equality and Diversity Policy.

The ideal candidate must have previous experience with General Administration and will need to be:

·Proactive with a good telephone manner

·Organised with a good eye for detail

·Strong IT & MS Office skills

A Basic DBS check will be required for this role. 

For Nacro's Full Benefits please click .

For a Role Profile please click .

We're looking for a keen and motivated Training Administrator to join our small, friendly team at our head office in Rugby.  You'll be working closely with our Training Manager and ISVA  (Independent Sexual Violence Advisor) Training Project Manager, facilitating the smooth delivery of workshops, events and meetings, advertising and promoting training workshops and preparing training delivery and feedback reports.  The Survivors Trust provides a range of workshops and training opportunities for professionals working with victims and survivors of sexual violence and sexual abuse.

You will provide high level administrative support for the Training Manager and ISVA Training Project Manager, overseeing training bookings and maintaining a database of trainees on our CRM (Beacon).  You will be responsible for collecting and collating feedback from training attendees and preparing reports to support training delivery.  Working in collaboration with the Training Team you will support the advertising and marketing of training opportunities including updating relevant website content. 

You will also maintain accurate records of training and project delivery, including budgets and impact measures data for both internal and external stakeholders.  Part of your role will include gathering statistics for monitoring and reporting processes.

You will ideally have previous experience of administration in a training setting and/or working in the voluntary sector but please don't be put off applying if you don't meet all requirements.  The right candidate will be an effective communcator in a friendly and professional manner, with excellent IT skills including CRM and LMS.

You will be required to complete DBS clearance to work at The Survivors Trust.

Hours - full time, 35 hours per week.  Job share would be considered.  Hours are flexible.

Annual leave and benefits:

- 28 days leave not including bank holidays

- Pension scheme with employer contributions of 6%

- 24/7 Employee Assistance Programme

- In-house training provided

Closing date:  18th July 2024We reserve the right to close this position early if we find a suitable applicant, please submit your application as soon as possible 

Interview date:  30th July 2024

About The Survivors Trust

The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services.   Our vision is for a society where services for survivors are trauma-informed and accessible according to need.  Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.

We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.

We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings.  We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations.  We run a national helpline for anyone who has been affected by sexual violence in any way.

Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. We work with people affected by conflict to improve their safety and sense of security, and conduct wider research and analysis. We use this evidence and learning to improve local, national and international policies and practices that can help build lasting peace. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives, free from fear and insecurity. We are a not-for-profit organisation operational in 12 countries across Africa, Asia and the Middle East.

We are seeking a dedicated and dynamic individual to join our team as an Administrative and Logistical Support Specialist. This role has two distinct areas of responsibility: providing administrative and logistical support for the smooth running of our London office (70%) and assisting with the general operations of the Trustees, including coordination of Board meetings (30%). The balance of these responsibilities may vary on a day-to-day basis.

This role requires a candidate who is well-organised, adaptable, and proactive. Strong administrative, numeracy, communication, and IT skills, along with proficiency in using the Microsoft Office suite, including SharePoint and our organisational Intranet, are essential. Most importantly, the successful candidate will be a team player who is willing to learn and bring a positive, enthusiastic attitude with a proactive, can-do approach. If you are looking to contribute to a dynamic team and make a significant impact on our operations, we would love to hear from you. 

Knowledge, qualifications and experience

• Previous experience in a similar administrative role

• Experience in supporting multiple functions in an international organisation

• Experience in delivering high-quality, written communications

• Knowledge of Health and Safety best practices and UK GDPR legislation is desired

• Excellent IT skills, particularly in Office 365 applications. It is desirable to have experience using SharePoint, which is used within Saferworld

We are looking for an Administrator to support our friendly team with day-to-day administrative tasks. Tasks will be varied and flexible depending on current need, some of which are included in the Job Description below. This position is a temporary role to cover a period of maternity leave.

The Forest of Avon Trust is the West of England’s Community Forest, an independent charity and one of a national network of England’s Community Forests. We are growing our work and impact through implementing the Forest of Avon Plan, delivering a multi-million pound tree planting programme ‘Trees for Climate’ as well as delivering many other projects in woodland management, creation, skills, health and wellbeing.

One-year fixed-term contract to cover maternity leave:
•Full-time (37.5 hours per week)

•Flexible working hours

•Office base in St Pauls, Bristol, with some homeworking optional

•Salary band £23,000 - 25,000 per annum pro rata with annual review

•Employee Pension Scheme

•Opportunity to play a key role in a friendly and successful team, supporting an exciting variety of projects.

Job Description

Working together with the Forest of Avon Trust CEO and our team you will:
•Arrange internal meetings and take minutes/list of actions for example team meetings, team training days.

•Organise quarterly board meetings, disseminate information to board members and take minutes.•Manage a team calendar of critical dates such as insurance renewals, etc.

•Assist with general finance admin e.g. preparing invoices, making payments, receipts, bank forms and relaying information between the CFO, third parties and the rest of the team.

•Scan and email documents, send out letters, support filing and organising.

•Complete stationary and other supplier orders for the team, organise and book training, etc.

•Office management. including ordering IT equipment and liasing with the landlord and building manager.

•Support CEO and fundraiser in small grants administration.

•Support our communications team with event planning and volunteer support.

•Assist with gathering information for Trees for Climate reporting to Defra, e.g., planting agreements, hectares planted, site photos and maps, proofs of expenditure.

•Fielding initial enquiries, liaising with the Tree Officers on new sites, compiling Trees for Climate landowner agreements and processing claims at the end of the planting season.

•Arranging team wellbeing and social events.

•Recruitment and onboarding of new staff.

•Opportunities to get involved with tree-planting during the winter season, and Health & Wellbeing activities where appropriate.

Essential Criteria

To be evidenced through your experience, skills, qualifications and achievements:
•Administrative experience or equivalent skills

•Good communication skills.•Good organisational skills.

•The ability to complete a varied workload in a timely and proactive manner.

•Flexible with an eagerness to learn and develop efficient systems.

•Good understanding of Microsoft Office programs, including Outlook, Word, Excel and Teams.

•Accuracy and attention to detail, keeping data, plans and information in an organised way.

•A professional manner in representing the charity and its work.

•A commitment to the Forest of Avon Trust’s goals and values.

We are pleased to be an equal opportunity employer and applications will be considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, veteran status or age. The Forest of Avon Trust is committed to safeguarding and promoting the welfare of vulnerable people and expects all members of staff to share this commitment.

Please send a CV and a written statement of your experience addressing the essential criteria. Closing date: 5pm on Wednesday 7th August 2024.

Applications will be anonymised prior to shortlisting. Interviews will take place on Thursday 15th August.

Salary: £29,489 starting salary (salary range will increase due to max £32,148 via the length of service) per annum (pro rata where applicable). 

Contract: Permanent basis

Hours: Part-time 14 hours per week (excluding lunch breaks)

Location: Birmingham Office. We will consider a UK-based hybrid working option.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

•  A commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
• Experience of office administrative support, for example, using online and manual admin processes, data entry, working with Microsoft Office.
• Excellent attention to detail and accuracy.
• A flexible approach to working, and the ability to manage and prioritise your own workload.
• Good verbal and written communication, and the ability to communicate with various people, colleagues, and external partners.
• An understanding of the needs, experiences and hopes of refugees and people seeking asylum.
• Experience and understanding of cultural diversity and the ability to work with people from a range of different cultures.
• Experience of organising meetings including taking action points and minutes.
• Willingness to positively contribute to Refugee Action’s work to become a truly Anti-Racism organisation.
• Understanding of working with volunteers.
• Awareness of and commitment to confidentiality.
• Ability to travel in the UK with occasional overnight stays away from home.

We want to make sure that we reach to as many potential candidates as possible and that we make the process very accessible so we will be running an information session where interested people can come and find out more about the role, the work of the Central Admin Team and the application process.

For online Information Sessions via Zoom, please join the Zoom link below:

Date and Time: Jul 16, 2024 05:30 - 6:30 PM London

https://zoom.us/j/99019890495?pwd=TBSksMnu6p9qguLIA536iahamfkflj.1

Meeting ID: 990 1989 0495

Passcode: 444375

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on Sunday 21 July 2024

Interviews: 7 August 2024 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

The Association of Directors of Public Health (ADPH) is looking for a new permanent, full-time Project Administrator.

The successful candidate will across the ADPH team to support the development and delivery of successful work programmes and provide high quality administration for projects, events and programme business as usual across the whole team. 

Candidates must be comfortable working independently in an administrative role and have experience of successful remote working.

ADPH is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK. 

It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice. 

The Association has a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.

The closing date is noon on Monday 5th August, with interviews scheduled as and when suitable candidates apply. We therefore reserve the right to close the application process early should a suitable candidate be found and would therefore urge those interested to apply asap. 

We welcome applicants from across the UK but some attendance at meetings and events in London during the year will be required.

To apply, please submit a covering letter outlining your suitability for the role and a current CV.

Finance Administrator

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development, and rewards staff for their hard work?

If the answer is yes then this could be the role for you!

Position: Finance Team Administrator

Location: Oxford

Hours: Part-time, 25 hours per week, Monday to Friday, worked across all 5 days

Salary: £19,188.89 (FTE £28,399.56)

Contract: Permanent

Closing Date: 4 August 2024

Interview Date: 12 August 2024 in Oxford

It is recognised that August is a popular month for holidays. If you are unable to attend an interview on 12 August 2024, please let us know. If you are shortlisted, we may be able to reschedule for a mutually convenient time. Please note that the final decision on the appointment will be made after the scheduled interview date of 12 August 2024.

The Role

We are looking for an experienced, self-motivated Administrator to join a Finance team.  You will have a pro-active approach and ‘can-do’ attitude, which will be key to fulfilling the following responsibilities:

• Providing administrative support to the Finance Department and IT function
• Assist in preparing and circulating agendas, minutes, and other papers to committee members, and accurately take and prepare minutes for review.
• Providing secretarial and administrative support to the Director and Deputy Director of Finance
• Undertaking wider agreed tasks that support the work of the Finance Department and their own professional development

About You

You do not need to be a practising Christian or have a faith to work with her - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins the work. However, all staff do have a desire to make a difference.

To be successful in this role you will have effective verbal and written communication skills and a high level of attention to detail.

You will be a team player with the ability to handle sensitive and confidential information and prioritise tasks to ensure deadlines are met.  If this sounds like you and you are able to build effective working relationships, we would like to hear from you.

Benefits and rewards:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days
• In addition to the statutory UK public holidays, the Diocese offers three privilege days
• Hybrid working
• Free parking and subsidised on-site café
• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
• Electric car and cycle-to-work salary sacrifice schemes
• Access to wellbeing support via Employee Assistance Programme
• Enhanced family-friendly policies and a generous sick pay provision
• Access to low-interest financial services from Churches Mutual Credit Union including loans
• An attractive modern working environment

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of our staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may also have experience in areas such as Administrator, Finance Officer, Finance Administrator, Finance Admin, Finance Administration, Payroll Administrator, Payroll Admin, Payroll Administration, Admin, Administration, Administrator, Payroll Clerk, Payroll Assistant, Payroll, #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate. 

1) Office and Building

• Support Maintain and, where necessary improve, office systems.
• Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
• Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
• Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
• Proactively ensure physical and digital notice boards are kept up-to-date.
• Proactively ensure digital team calendars are kept up-to-date.
• Support the team in utilising the GSuite and printing facilities.
• Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
• Support the Head of Operations in their role as Senior Fire Marshall, Health and Safety Officer, and Data Protection Officer.
• Prepare rooms for team meetings and events, as required.

2) Human Resources Support

• Utilising our HR database, maintain accurate, organised and confidential HR records.
• Liaising with Line Managers, administer the annual leave and sickness process.
• Liaising with the Designated Safeguarding Lead, administer the DBS process.
• Support the Head of Operations by administering the recruitment and induction processes.
• Support the Head of Operations by administering the team performance processes, including probations and appraisals.
• Coordinate and book staff training, ensuring all regulatory requirements are met.
• Coordinate a range of inclusive team social events.

3) General Administrative

• Support Support the Head of Operations in maintaining detailed and accurate records of the grant application process.
• Support the Head of Operations with basic data entry on grant applications.
• Support the Head of Operations in collating data for grants applications and any necessary reports.
• Support the wider team with occasional administrative tasks, as required.
• Provide occasional administrative support to the Board of Trustees and SLT, as required.

This exciting role offers a fantastic opportunity for an aspiring and multi-talented individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a natural communicator, who can use different social and creative media to get our message across to different stakeholders, whilst providing core administrative support to the team.

Home-Start Barnet (HSB) delivers personalised, early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.

The Operations and Communications Administrator will proactively facilitate this work by being a central point of contact and by offering key administrative support across the organisation. They will be a self-starter, well organised and committed to the cause.

The role is based at our offices in Finchley, N3. We ideally require someone to be present in the office 5 days a week, but there can be flexibilty for the right candidate. This would suit someone who would like to work shorter days or around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential. We have a welcoming and relaxed office environment, but also take pride in our professional standards.

Key responsibilities are to:

• Handle all incoming communications - phone, email and other communications
• Provide central administration support to the charity
• Support and build engagement across different social media channels
• Update content for HSB’s website
• Support and help organise training and events

Further details can be found in the Job Description.

Are you an experienced and dynamic administrator looking for a challenging new role? Our growing company is seeking a highly intelligent and motivated Senior Administrator to join our operations team.

In this key position, you will be responsible for a wide range of mission-critical administrative tasks to keep our office running smoothly. You will be involved with accounts payable by processing invoices in Xero, create and maintain spreadsheets for reporting and analysis, and develop new processes to improve efficiency.

You will also play a vital role in customer management by corresponding with clients, proofreading important documents, and providing backend support for our company website. Superior written and verbal communication skills are a must.

The ideal candidate will have at least 3 years of administrative experience, excellent Microsoft Office skills, and a knack for juggling multiple priorities with tight deadlines. You must be highly organised, detail-oriented, and able to work independently with minimal supervision.

This is a fantastic opportunity for a true administrative superstar to take ownership and put their talents to work in a fast-paced environment. We offer a competitive salary and excellent holiday package.

To apply, please submit your CV and a cover letter detailing your relevant experience and strengths. It is important that you relate your experience to the skills required for this role.

Salary: £29,489 starting salary (salary range will increase due to max £32,148 via the length of service) per annum pro rata

Contract: Permanent basis

Hours: Part-time 28 hours per week (excluding lunch breaks)

Location: Bradford Office. We will consider a UK-based hybrid working option.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

• A commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 
• Experience of office administrative support, for example, using online and manual admin processes, data entry, working with Microsoft Office.
• Excellent attention to detail and accuracy.
• A flexible approach to working, and the ability to manage and prioritise your own workload.
• Good verbal and written communication, and the ability to communicate with various people, colleagues, and external partners.
• An understanding of the needs, experiences and hopes of refugees and people seeking asylum.
• Experience and understanding of cultural diversity and the ability to work with people from a range of different cultures.
• Experience of organising meetings including taking action points and minutes.
• Willingness to positively contribute to Refugee Action’s work to become a truly Anti-Racism organisation.
• Understanding of working with volunteers.
• Awareness of and commitment to confidentiality.
• Ability to travel in the UK with occasional overnight stays away from home.

We want to make sure that we reach to as many potential candidates as possible and that we make the process very accessible so we will be running an information session where interested people can come and find out more about the role, the work of the Central Admin Team and the application process.

For online Information Sessions via Zoom, please join the Zoom link below:

Date and Time: Jul 16, 2024 05:30 – 6:30 PM London time

https://zoom.us/j/99019890495?pwd=TBSksMnu6p9qguLIA536iahamfkflj.1

Meeting ID: 990 1989 0495

Passcode: 444375

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on Sunday, 21st July 2024

Interviews: 8 August 2024 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Receptionist and Officer Administrator

Are you a friendly, enthusiastic team player and people person, with excellent communication and organisational skills?

We have a great opportunity to join Sheffield’s leading provider of services for adult unpaid carers as a part-time Receptionist and Officer Administrator.

Position: Internal title – Business Support Officer

Location: Sheffield - hybrid working options available after a successful probation period

Hours: 28 hours per week or 80% FTE

Salary: £17,600 - £22,800 for 80% FTE, (based on FTE of £22,000 - £26,500). Staff are expected to start at the bottom of the grade)

Contract: Permanent

Benefits: Pension company contribution 6.5%, Health Care Cash Plan, Annual Leave: 24 days plus 3 days between Christmas and New Year, plus 8 days bank holidays, plus an additional 5 days’ leave following 5 years continuous service (pro rata for part-time staff), Flexi Working Policy

Closing Date: 23.59 on 22 July 2024

About the Role

As Receptionist and Office Administrator you will provide an efficient, sensitive, and welcoming reception function for anyone using the Carers Centre as well as high quality administrative support to the charity’s service delivery.

Key responsibilities will include:

• To provide the reception function over the phone and face-to-face for all visitors to the office
• Being a first point of contact for the office phone lines
• Ensuring a diary is kept for all visitors and that they are welcomed and dealt with efficiently and effectively
• Basic health and safety arrangements
• General administrative support; completing correspondence, booking venues, catering arrangements
• Provide high quality administrative support to the Chief Executive as required
• To service formal and informal meetings such as the Centre’s Board of Trustees and its various sub-committees

About You

You will be an efficient, sensitive, and welcoming person, committed to excellent customer service.  You will be comfortable dealing with visitors to the office, some of whom may be distressed or upset.

Essential skills and experience include:

• Experience of providing a reception service in a customer-focused organisation
• Excellent organisational and communication skills, including excellent telephone manner
• Understanding confidentiality, the potential needs of unpaid carers and data protection requirements and processes
• Experience of providing a wide range of administrative tasks
• Experience of prioritising own workload and working to tight deadlines
• Excellent knowledge of IT systems including proficiency in Microsoft Office
• Ability to work on own initiative and as part of a small team.

Although not essential, an understanding of the needs of carers (personal experience of working with paid/unpaid carers) would be beneficial.

About the Organisation

The charity formed 30 years ago, is the city’s leading provider of services for adult unpaid carers. Part of a vibrant voluntary sector and a member of the national Carers Trust network, they deliver the contract for the city’s Carers Service on behalf of Sheffield City Council.

They have a modern, light, and airy office space in the city centre, with a spacious staff room and kitchen, secure bike parking, and limited onsite car parking and are committed to the personal and professional development of staff, offering career development pathways, supported learning, and access to accredited qualifications.

You may also have experience in areas such as Admin, Administration, Administrator, Office Admin, Office Administration, Office Administrator, Receptionist, Reception, Reception Administrator, Customer Service, Customer Service Administrator, Customer Service Admin, Customer Service Support, Admin Support, Administration Support, Support Administrator, HR Support, HR, Human Resources, HR Admin, HR Administrator.  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.