Office Administrator Jobs
The London Diocesan Fund (LDF) is seeking a Buildings Support Administrator to play a key role within the Parish Area Support team, based from St James' Clapton.
Job Summary
We are seeking a dedicated and detail-oriented Building Support Administrator to oversee the development and optimization of buildings within the Hackney cluster of a strategic funded programme. This cluster of churches in the Catholic tradition are working collaborative on a new mission project in the North-East Hackney area.
The successful candidate will be responsible for ensuring that all buildings are maintained to the highest standards and provide ongoing support to the local clergy.
You will be supporting churches in the Hackney area, working one day per week at St James Clapton with the remaining hours supporting other local churches.
Job responsibilities
Administrative
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Oversee maintenance of all equipment and buildings, ensuring compliance with relevant regulation e.g. photocopiers, boiler servicing, gas and electrical safety.
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Maintain building related records & liaise with Building Development Consultants.
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Administer Church bookings – including managing the bookings diary, dealing with enquiries, taking and confirming bookings on a selective basis depending on the suitability of the event/group. Invoice all bookings and record payments.
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Act as main contact point with tenants of church properties. Ensure we meet our landlord obligations, rent and utilities payments are collected on time, contracts are kept up to date and renewed as necessary
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Maintain a close relationship with all users of our buildings and resolve any problems they may have
Reception and Hospitality
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Provide a friendly and professional welcome to visitors to the church and office.
Other
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Undertake any other duties commensurate with the role.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
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Educated to A-Level or equivalent standard.
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Experience of providing administrative support in a busy working environment.
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Administratively efficient.
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Good time management skills, including ability to set priorities.
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IT proficiency (MS Office).
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Empathetic to the mission and values of the Church of England
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Right to work in the UK
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The person will not require a basic DBS check
Desirable
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Administration related qualification.
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Some understanding of Church of England structures and ministerial training/development.
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
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Competitive remuneration package
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27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
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15% employer pension contribution and salary sacrifice available
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Death in service benefit x3 of basic gross salary
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Enhanced maternity leave of six months full pay, after 12 months’ of employment
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Season ticket loans of public transport
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Access to Benenden Health Insurance
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EAP counselling through Health Assured
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Up to £100 for eye test and contribution to spectacles
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Two additional paid days for community volunteering
Interviews will be held on the morning of 2nd December 2024 and the afternoon of 5th December 2024.
Summary
- Ensure clear communication of financial income and expenditure with colleagues in the Ministry Development Team
- Ensure effective expense payment workflows on SAP
- Provide colleagues in the Ministry Development Team with financial information including expenditure and supplier payments
- Administration of the Train a Priest (TAP), Women's continuing ministerial education trust (WCMET) and other Hardship Grants
- Complete calculation and payment of tuition fees and maintenance grants for continuing students
- Monitor and report on the use of MDT restricted funds
- Familiarity with use of databases and financial systems such as SAP
- High level of computer literacy in particular the creation and formatting of spreadsheets
- Experience of working with grants and finances preferable in a Church or other charitable organisation
- High numeracy skills and attention to detail
- Excellent oral and written communication skills
- A salary of £20,029 per annum (£33,382 FTE) plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Qualifications
• A standard pass or above in both Mathematics and English at GCSE level;
• Two A levels or a vocational qualification at level three; or
• Have gained an equivalent level of learning through work experience.
Experience
• Significant experience in an administrative role,preferably in a client/customer-facing environment, and ideally in a training, education, or membership setting.
• Knowledge of higher education or professional healthcare training, in relation to psychotherapy or counselling, desirable.
• Experience of working with an invoice processing system desirable but not essential.
• Experience of working with learning management systems (LMS) like Moodle, Mentimeter is desirable but not necessary.
Knowledge, Skills & Abilities
• Ease and experience working in a client focused /customer service environment.
• Excellent verbal and written communication skills, including the ability to compose communications to a wide range of professionals, and to take accurate minutes.
• Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting.
• Able to work with a wide range of people including senior volunteers.
• Excellent organizational and time management skills.
• Able to work independently and be proactive, when appropriate. Ideally the successful candidate will be able to exercise their judgement about when to draw on colleagues’ expertise and ask for assistance.
• Methodical with good attention to detail
• Ability and commitment to maintain strict confidentiality.
The client requests no contact from agencies or media sales.
Summary
- Be the first point of contact for enquiries.
- Support the administration of 6 Conservation Grants Committees and Conservation Chairs' meetings including preparing papers for meetings, taking minutes of meetings and writing grant application decision letters.
- Book meeting rooms, arrange catering, and visitor passes and administer expense claims.
- Administer grants throughout the cycle, from initial enquiry to grant claim.
- Review grants filing systems, where appropriate making recommendations for improvements to how records are organised.
- Maintain excellent relationships with grant applicants and potential grant applicants.
- Experience in grant giving, particularly in the heritage sector.
- Experience in financial processes.
- Competence in MS Office and SharePoint, with experience in grants management systems an advantage.
- Demonstrable interest in heritage and heritage conservation.
- High level spoken and written communication skills.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Job Title: Sales & Partnerships Administrator
Salary: £24,570, plus £3,000 London Weighting where applicable
Closing Date: 14th November
Contract: Full-time, permanent
Job Location: London / Midlands / North. The role is based from home with travel to the London office for work meetings about twice a month
Interview: mid-November
Start date: ASAP
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.
Our values
Empowerment - We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage - We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact - We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion - We respect and value individuality and engage diverse voices to achieve our mission.
Ownership - We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?"
About the role
This role is available at an important time for The Access Project as we expand on our mission to support many more young people on our programmes, moving into new regions and new schools and with new partners. This is an exciting opportunity for someone with strong administrative skills and experience in managing administration across a number of areas, with an ability to organise and prioritise and with a strong focus on accuracy and efficiency in undertaking a range of key administrative tasks to support the team. The individual will have an interest in developing their experience and a deep passion for our mission to support students to place and succeed at selective universities.
The Sales & Partnerships Administrator plays a key role in ensuring that the sales and fundraising functions run smoothly and efficiently, with a focus on supporting across the team with key administrative duties.
Role responsibilities
Working across Sales and Fundraising, the administrator will be responsible for:
Maintenance of data, financial records and shared systems:
- Updating Salesforce for Sales & Fundraising including reporting through Salesforce
- Updating website and SharePoint sites, ensuring all data is up to date and relevant
- Supporting the delivery and responses to sales and fundraising enquiries, including automated and mass contacts (e.g. emails)
- Monitoring Payroll Giving and supporting with the administration of Individual Giving, including acknowledging /receipting donations
- Collating data for bids and reports and ensuring it is kept up to date/refreshed regularly
- Coordinating with Delivery Team to prepare case studies and maintaining these with uploads to Salesforce with updates as required
Undertaking research and preparing reports for sales and partnerships:
- Undertaking and reporting on research into sales and fundraising leads and events
- Supporting development of event and promotion collateral, including pitch decks
- Preparing drafts and data for partner reports
- Undertaking partner and funder due diligence
Supporting development of external communications and events:
- Developing newsletters
- Preparing partner updates and report, ensuring accuracy and timeliness of reports
- Supporting event preparation and where needed, attending events in person
Team support:
- Recording and uploading minutes and actions from Team Meetings
- Preparing action logs and reminders on actions
- Holding the team event, leave and absence calendars
Other administrative duties as required to support the smooth and efficient operation of the Sales and Partnerships Directorate
Person specification:
- Good verbal and written communication skills
- Excellent attention to detail and ability to manage administration accurately
- Effective time management skills with the ability to meet deadlines
- Good IT skills including MS 365 and apps
- Ability to research and analyse information, and present information clearly
- Ability to work in a team and use initiative
- Value driven and passionate about tackling educational disadvantage, with a commitment to our mission and values
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 days Winter closure
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day
- Interest-free travelcard loans
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
This is a pivotal new role in our organisation which will focus on supporting our HR function, premises
management and internal governance administration.
We are looking for a friendly, pro-active individual with a practical approach, excellent organisational skills and the ability to work across teams. High literacy skills and a willingness to develop and improve systems are essential. It would particularly suit someone interested in growing their skills and experience of HR processes. This role will be based at our main office in Bristol and will require the post holder to be present at our office (rather than working from home)
The client requests no contact from agencies or media sales.
Database, Social Media and Office Administrator
Merton Mencap is a local charity supporting young people and adults with a learning disabilty and / or autism and their family carers in the borough of Merton.
We provide weekday, weekend and holiday clubs, as well as learning opportunities at our Community Cafe. We hold lots of fundraising events such as indoor sky diving, our annual charity auction and staff joining together to sing Christmas carols in shopping centres to raise funds to support our projects.
This is a varied role and the successful candidate will be pivital to all aspects of the business, working with all members of the Senior Management Team as well as project staff who work across the borough of Merton.
The applicant will be responsible to the Office Manager and will support them in day to day operations for the charity, as well as being a social media and database expert for the charity. Training on our database system will be provided.
The role is office based in our Merton Offices and can be worked over 2 or 3 days per week, 52 wks per year.
The charity offers a staff healthcare benefit scheme, pension and annual leave.
Closing date for applications is Friday 1st November 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression
Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton.
We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers.
You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.
Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.
We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.
Administrator
We have an exciting opportunity for an Administrator to be responsible for organising the logistics and administration of delivering accreditation schemes and publications, within a programme delivery team.
Position: Administrator
Location: Huddersfield, Hybrid (hybrid working available after probation period)
Hours: Part-time, 16 or 22.5 hours per week (Mon – Thurs)
Salary: £24,211 (FTE) pro rata
Contract: Permanent
Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing date: 7th November 2024
The Role
You will organise the logistics and administration of delivering well run training events face to face and by live virtual classrooms and webinars. This includes booking Associate Trainers, safe venues and equipment, Schedules of Service, financial administration and post course evaluations. The post holder works closely with the Training Officers and members of other teams as required.
About You
As Administrator, you will need to have previous experience of administrative work in a service or customer focussed environment, as well as the following skills and experience:
- Well organised and able to effectively prioritise and handle multiple tasks
- Excellent keyboard skills with working knowledge of MS Office packages
- Strong communication skills, face to face, over the phone and in writing
- Accurate at data input
- Ability to build relationships internally and externally
- Able to interact and contribute at team meetings and on calls
- Comfortable using video conferencing technology
- Experience of working as part of a team
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience as an Admin, Administration, Administrator, Training Admin, Training Administration, Training Administrator, Events Admin, Events Administration, Events Administrator, Events Coordinator, Events Planner, Events Support. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHAG is a leading charity delivering quality support services to vulnerable homeless women, young parents and women men and their families who are affected by domestic abuse, across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.
We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.
As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.
Our Vision - To support and empower vulnerable women and those affected by domestic abuse.
Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.
Our Values - Empowerment, Choice, Change, Strength
Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.
Please provide a cover letter explaining how you meet the person's specification
The client requests no contact from agencies or media sales.
Job Title - Service Administrator
Contract – Permanent, Full-time
Hours - 35 hours per week
Salary – £23,933 per annum
Location – London, WC1 (Hybrid Working)
About Coram Voice
Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children and young people. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are looking for an experienced and enthusiastic administrator to join the children’s rights charity Coram Voice. This is an exciting opportunity for a well-organised and professional individual to join our vibrant office in London to support our services and work with children and young people in and leaving care. You will be a great communicator who is systematic; comfortable with people at all levels of seniority and adept at talking to children and young people.
The post holder will be responsible for providing responsive and effective administrative support to our independent service by arranging secure accommodation reviews and by providing administrative support for A National Voice (ANV). The role also includes supporting the Administration Manager to ensure the smooth running of Coram Voice Head Office.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 13th November 2024 at 12:00 pm
Interview dates: 19th November 2024 & 21st November 2024
Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds as well as people with lived experience of the care system to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
As a Team Administrator, you will play a crucial role in supporting the planning, coordination, and smooth running of activities that maintain a diverse housing portfolio across Kent. You will also ensure operations run efficiently, supporting senior team members in a range of administrative tasks. You will handle diary management, minute-taking, financial monitoring, and be the first point of contact for the team. You'll work closely with stakeholders and suppliers, ensuring all processes are legally compliant and effective.
Key Responsibilities:
- Provide administrative support across the team's workstreams, ensuring records are accurate and up to date
- Manage diaries and communications for senior team members
- Act as a key contact for queries, resolving issues promptly and efficiently
- Support committee meetings with agenda preparation, minute-taking, and follow-up actions
- Assist with financial tracking, including managing invoices and property bills
- Update team webpages regularly and assist with document management and GDPR compliance
Key Skills and Experience:
- Administrative experience, with excellent record-keeping and minute-taking skills
- Strong communication skills.
- Attention to detail
- Proficiency in Microsoft Office
- Ability to work independently, meet deadlines, and adapt in a dynamic environment
- Experience supporting senior managers and managing multiple tasks efficiently
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Do you want to support people with mental health issues?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Mental Health Support Administrator
Reference number: 243
Salary: £23,478 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
Contracted hours: 30 hours per week -Tuesday to Friday 9am – 5pm
Contract length: Permanent
Working base: Borehamwood Wellbeing Centre (Occasional travel to Watford)
Reports to: Admin Team Lead
We have a vacancy for a Mental Health Support Administrator to join our team.
Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18 year olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.
Purpose of Post
As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.
Key responsibilities
- To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
- To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
- To complete and process referral forms, liaising with Service Users and colleagues
- To accurately record client information onto the database.
- To support the smooth running of the Wellbeing Centres
- To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
- To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
- To maintain the notice boards with relevant and up to date information
- To work in line with standardised administrative systems across HMN, to maintain the general running and efficiency of the office and consistency with the other HMN offices
- To undertake training as required and to maintain policies and procedures
- To undertake other duties as may be reasonably determined by the Head of Services or CEO.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date: Thursday 21st November 2024.
Interviews will be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.
You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.
ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.
Reporting to: Quality Assurance Manager
Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract
Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.
Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.
Hours: Full time (37.5 hours per week).
Job Description
Quality Assurance
- Deal with external and internal enquiries
- Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
- Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
- Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
- Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
- Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
- Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate
CRM Support
- Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
- Manage the support ticketing process for Hubspot queries
- Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
- Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate
Business Improvement
- Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
- Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager
Person specification
Essential
- Professional and proactive, with real pride in the quality of work
- Ability to take initiative and proactively investigate solutions to current and potential issues
- Excellent interpersonal and communication skills
- A team worker who can liaise and collaborate with colleagues and other stakeholders
- Organised - can manage workload and deadlines and demonstrate effective time management
- Attention to detail and analytical skills
- Very confident IT user, in particular with CRM systems and Microsoft Office
- Positive and resilient attitude
Desirable
- Experience of the charity or education sector
- Experience of Hubspot and Microsoft Power Automate
Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.
Closing date: Friday 1st November 2024
Interview date: W/C. Monday 4th November 2024
Start date: ASAP
Our mission is to connect young people with STEM and inspire STEM futures.
At TreeHouse School, we're looking for a SEND Officer to join our team.
You'll lead the scheduling and coordination of the statutory annual review process and be responsible for planning, organising, minuting and drafting all annual review paperwork. You'll support the effective provision of the school office administration by having regulatory knowledge to meet the needs of TreeHouse School and work closely with the reception team where required to support a variety of stakeholders.
You'll liaise closely with the school based Transdisciplinary Team staff, including class teachers, OT, SaLT, PBS specialists as well as outside agencies. You'll manage and organise pupil appointments, including informing parents/carers. You'll manage diaries/Outlook calendars, make appointments, book meetings and training rooms, whilst also being responsible for meeting minutes and note taking.
We are looking for someone who has:
- Formal administrative/reception qualification or equivalent experience
- Excellent working knowledge of SEND code of practice and Annual review process
- Experience of working within a similar SEND organisation/school/charity environment
- Experience of using own initiative to plan, organise and manage own workload
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.