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Top job
Age UK Barnet, London (Hybrid)
£25,000.00
Do you have a basic knowledge of welfare benefits and would like to play an essential role within our advice team here at Age UK Barnet ?
Posted 1 day ago
Top job
Mission Aviation Fellowship UK, Folkestone, Kent (Hybrid)
£28,000 per year
Now seeking a new member to join our team, helping to produce material to inspire our supporters and help reach new and existing supporters.
Posted today
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School-Home Support, Stratford (Hybrid)
£44,724 per year
Seeking an energetic and dependable individual to join SHS as our new People & Systems Manager
Posted 2 days ago
Top job
PACT (Parents and Children Together), Reading (Hybrid)
Salary in the range £20,064 to £24,522 per annum (£24,745 to £30,243 full time equivalent)
Posted 1 week ago
Top job
Closing in 4 days
Coin Street Community Builders Ltd., Multiple Locations (Hybrid)
£26,000 per year
Posted 1 day ago
Coventry Diocese, Coventry (On-site)
£11,425.5 per year
We are looking for an enthusiastic individual with both good administration and people skills to join us
Posted today
Motor Neurone Disease Association, London (Hybrid)
£24,500 per annum plus benefits and £3,253 London Weighting
Posted 2 days ago
Closing in 5 days
PAC-UK Part of Family Action, Multiple Locations (Hybrid)
£31,991 - £35,445 per year FTE per annum (£12,796.40 - £14,178.00)
Posted 6 days ago
Jews For Jesus, Stratford (On-site)
£40,000 - £45,000 per year
Executive Assistant for the new international CEO of a Christian Charity working with Jewish people.
Posted 4 days ago Quick Apply
Operation Smile UK, Battersea (Hybrid)
£25,000 per year
Seeking an experienced and enthusiastic individual to join Operation Smile UK as Supporter Care Officer on a full-time basis
Posted 4 days ago Quick Apply
Closing tomorrow
Alder Hey Children's Charity, West Derby (Hybrid)
£25,307 - £29,634 per year
Posted 4 weeks ago Quick Apply
TPP Recruitment, Northampton (Hybrid)
Up to £26460 per annum
Posted 2 weeks ago Quick Apply
Page 6 of 31
London, Greater London (Hybrid)
£25,000.00
Full-time
Contract (One Year)
Job description

This is an exciting new role for someone who is interested in gaining the experience and training necessary to become an information and advice navigator.

Working as part of our committed and expanding team, your main role will be supporting the advice team with triaging client contact over the telephone, online and face to face. We will provide you with full training and supervision to carry out your role.

Purpose of the role: 

· Triage all client enquiries and referrals received via the helpline, email enquiries and drop in callers Provide administrative support to team advisers.

· To support clients with form completion – online or paper based.

· To support the Information and Advice Service (Later Life Planning Service / Dementia Adviser team)

You will be the first point of contact for our clients, whether that be by email, telephone or face to face.

We will provide training and support to help you develop your skills and become an efficient navigator onto other specialised services.

Application resources
Posted by
Age UK Barnet View profile Company size Size: 21 - 50
Posted on: 02 July 2024
Closing date: 23 July 2024 at 13:37
Job ref: Triage Support Worker
Tags: Administration,Advice / Information

The client requests no contact from agencies or media sales.