Office Administration Jobs

We're looking for a keen and motivated Training Administrator to join our small, friendly team at our head office in Rugby.  You'll be working closely with our Training Manager and ISVA  (Independent Sexual Violence Advisor) Training Project Manager, facilitating the smooth delivery of workshops, events and meetings, advertising and promoting training workshops and preparing training delivery and feedback reports.  The Survivors Trust provides a range of workshops and training opportunities for professionals working with victims and survivors of sexual violence and sexual abuse.

You will provide high level administrative support for the Training Manager and ISVA Training Project Manager, overseeing training bookings and maintaining a database of trainees on our CRM (Beacon).  You will be responsible for collecting and collating feedback from training attendees and preparing reports to support training delivery.  Working in collaboration with the Training Team you will support the advertising and marketing of training opportunities including updating relevant website content. 

You will also maintain accurate records of training and project delivery, including budgets and impact measures data for both internal and external stakeholders.  Part of your role will include gathering statistics for monitoring and reporting processes.

You will ideally have previous experience of administration in a training setting and/or working in the voluntary sector but please don't be put off applying if you don't meet all requirements.  The right candidate will be an effective communcator in a friendly and professional manner, with excellent IT skills including CRM and LMS.

You will be required to complete DBS clearance to work at The Survivors Trust.

Hours - full time, 35 hours per week.  Job share would be considered.  Hours are flexible with opportunity for some hybrid working.

Annual leave and benefits:

- 28 days leave not including bank holidays

- Pension scheme with employer contributions of 6%

- 24/7 Employee Assistance Programme

- In-house training provided

Closing date:  18th July 2024We reserve the right to close this position early if we find a suitable applicant, please submit your application as soon as possible 

Interview date:  30th July 2024

About The Survivors Trust

The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services.   Our vision is for a society where services for survivors are trauma-informed and accessible according to need.  Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.

We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.

We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings.  We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations.  We run a national helpline for anyone who has been affected by sexual violence in any way.

Age UK are recruiting for a Retail Support Administrator with exceptional customer service skills to join their busy Retail Help Desk team based in Warrington. In this role you will offer specific administrative and operational support to a Divisional Sales Team and provide first line support through the Customer Services Helpline. Thus, playing your part in supporting the Retail Division in generating much needed income to help Age UK in its mission to improve the lives of older people.

This unique opportunity to be part of a Divisional Team consisting of Area Managers and covering a wide geographical base from your operating desk in Warrington will not only support the Division, but also the national charities 265 shops alongside your fellow Retail Support Administrators.

No two days will be the same, whether it be receiving inbound calls and emails or customer enquiries. A vital element of the role will be processing all stock donation calls that the Help Desk receives, and then contacting the relevant field staff for a final action plan. Your support in all aspects of customer and shop enquiries will be crucial to the Divisional Sales Manager to ensure the Division's administrative operations are run efficiently and cost effectively.

This opportunity will require you to have strong IT skills, especially Excel and the ability to collate accurate information from a variety of sources to supply to the Retail Division.

This role is based at the Warrington office.

Must haves:

• Office based experience working within an administrative environment or supporting a retail estate.
• Ability to work with range of peer groups within the organisation to include volunteers, staff and senior managers.
• Empathic approach to customer service/signposting
• Proficient in the use of Microsoft365 and Windows 10 applications, particularly Excel, MS Teams & Outlook.
• Ability to work on own initiative and as part of a team.

Great to haves:

• Knowledge of logistical requirements that service a multi-site retail organisation, preferably system based

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Administrator

Job Type - Part Time, permanent
Salary - £11,898 per annum
Hours - 20 hours per week
Location - Birmingham

Do you believe in social justice, fairness and giving people a second chance? So do we. These values have allowed us to change lives, build stronger communities and reduce crime for more than 50 years.

And we are committed to making an even bigger impact in the future.

That means putting the people we help at the heart of everything we do - always delivering our services and support to the very highest standards of quality and compliance. Nothing less will do.

So, join our team as an Administrator to support the team with case work, ensuring that all procedures are met and are in line with our contract and service requirements.

Duties and responsibilities include but are not limited to:

• Work collaboratively in a multi-agency setting as required. This includes maintaining professional relationships and appropriate confidentiality of information.

• Manage data systems and develop effective methods of data processing.

• Understand the main Microsoft Office programmes and an ability to use case management systems to record project activity.

• Ability to scrutinise data in order to produce detailed project reports.

• Actively contribute towards meeting team performance targets in respect of the service

• Maintain up to date records via relevant and appropriate systems within specified timeframes and produce reports as required.
  
  
• Positively promote and represent Nacro at all times, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of services users/learners.
  
  
• Adhere to Nacro’s Safeguarding and data policies and procedures at all times and comply with legislation and statutory duties and data controls protocols.

• Act in line with, promote and carry out all responsibilities with full regard to Nacro’s Equality and Diversity Policy.

The ideal candidate must have previous experience with General Administration and will need to be:

·Proactive with a good telephone manner

·Organised with a good eye for detail

·Strong IT & MS Office skills

A Basic DBS check will be required for this role. 

For Nacro's Full Benefits please click .

For a Role Profile please click .

Are you an experienced administrator with a knowledge of wills and legacy gifts, who is passionate about animal welfare?
We’re looking for a Legacy Administrator to join our Legal team, to ensure that Dogs Trust is processing gifts efficiently, playing a crucial role in the administration of this important income.

About this job:
As Legacy Administrator, you’ll:

• be the first point of contact for the Legal team, representing the charity in communications with legal professionals and the public,
• manage your own caseload of legacies, maintaining relationships with legal professionals, members of the public, and other beneficiaries to ensure income is processed swiftly,
• support with the administration of legacy data, from handling post to ensuring information is recorded accurately in the database.

About you:
To be successful in this role, you’ll need strong administration skills, with the ability to manage a varied and busy workload effectively. You’ll also need excellent communication skills, from drafting written correspondence to interacting with the public on the phone, ideally you'll have experience of having sensitive conversations as you’ll be in regular contact with bereaved family members. Attention to detail is also an essential part of this role, as well as a knowledge of Wills, Probate and Trust law. A commitment to the aims and objectives of Dogs Trust is essential.

About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust.  We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Introducing Chance UK

Join Our Team

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

Key Information

Reporting to: Director of Services
Employment type: Full Time
Direct reports: N/A 
Hours: 37.5 hours per week. Presence in the office will be mandatory during the first few weeks until the post holder eases within the role. Then the working pattern will switch to Hybrid working with a minimum of 2 days in the office and a possible 4 Saturdays a year for graduations. 
Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.
Start date: ASAP
Salary: £27,562.50 per annum
Closing date: Sunday 14th July 2024 
Interview: Week commencing 29th July 2024

Role purpose  

Chance UK are looking for a go getter and experienced administrator to join the team. The role will manage the services administration from imputing data on our system and supporting referrals to ensure that all relevant information is captured to planning celebration graduations.

Key to this role is supporting and developing qualitative and quantitative data, establishing high quality practices; a focus on outcomes for children and young people and fostering a positive team culture. The successful post holder will ensure best practice in all service delivery whilst ensuring that outcomes are captured in line with KPIs. Good knowledge of Salesforce would be desirable.

Click to see the full job description and find out more about this role.

About Bank Workers Charity 

We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving. 

About you 

Our ideal candidate will have proven experience of working in an administrative role.  Clear experience of handling enquiries sensitively and with compassion across multiple communication channels is key, coupled with an awareness of issues facing elderly/disabled people and services available within the wider community.  

You will have a basic understanding of the charitable and grant giving community. 

About the role 
Central London based.  Whilst hybrid working (currently two days a week office based for FTE) is offered, the post holder will be required to be in the office more frequently at some points in the year to deal with seasonal administrative tasks.

The working hours for this role are 21 hours a week with flexibility to work the hours over 3 to 5 days as long as they include Monday and Tuesday. 

As our Services & Grants Administrator, you will provide administrative support to the Services and Grants team, allocating incoming enquiries, coordinating weekly grant payments and other administrative tasks as required.  You will administer a small regular grant programme and identify clients who would benefit from further in-depth support whilst ensuring excellent customer service. 

You will also manage enquiries in the email inbox as well as distribution of web-based enquiries to the Services and Grants team within one working day of receipt. 

What we offer 

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

 Our benefits include: 

• 28 days holiday plus statutory bank holidays (pro rata for part time staff) 
  (with the option to buy additional leave) 

• 8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions 

• A wide range of employer funded wellbeing experiences through Heka 

• Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme) 

• Group Life Cover (three times annual salary) with option for additional cover 

• Weekly wellbeing half hour 

• Season Ticket Loan (upon successful completion of probation) 

• Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement outlining how your experience meets the criteria set out in the person specification.

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.

The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate. 

1) Office and Building

• Support Maintain and, where necessary improve, office systems.
• Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
• Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
• Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
• Proactively ensure physical and digital notice boards are kept up-to-date.
• Proactively ensure digital team calendars are kept up-to-date.
• Support the team in utilising the GSuite and printing facilities.
• Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
• Support the Head of Operations in their role as Senior Fire Marshall, Health and Safety Officer, and Data Protection Officer.
• Prepare rooms for team meetings and events, as required.

2) Human Resources Support

• Utilising our HR database, maintain accurate, organised and confidential HR records.
• Liaising with Line Managers, administer the annual leave and sickness process.
• Liaising with the Designated Safeguarding Lead, administer the DBS process.
• Support the Head of Operations by administering the recruitment and induction processes.
• Support the Head of Operations by administering the team performance processes, including probations and appraisals.
• Coordinate and book staff training, ensuring all regulatory requirements are met.
• Coordinate a range of inclusive team social events.

3) General Administrative

• Support Support the Head of Operations in maintaining detailed and accurate records of the grant application process.
• Support the Head of Operations with basic data entry on grant applications.
• Support the Head of Operations in collating data for grants applications and any necessary reports.
• Support the wider team with occasional administrative tasks, as required.
• Provide occasional administrative support to the Board of Trustees and SLT, as required.

Are you an experienced and dynamic administrator looking for a challenging new role? Our growing company is seeking a highly intelligent and motivated Senior Administrator to join our operations team.

In this key position, you will be responsible for a wide range of mission-critical administrative tasks to keep our office running smoothly. You will be involved with accounts payable by processing invoices in Xero, create and maintain spreadsheets for reporting and analysis, and develop new processes to improve efficiency.

You will also play a vital role in customer management by corresponding with clients, proofreading important documents, and providing backend support for our company website. Superior written and verbal communication skills are a must.

The ideal candidate will have at least 3 years of administrative experience, excellent Microsoft Office skills, and a knack for juggling multiple priorities with tight deadlines. You must be highly organised, detail-oriented, and able to work independently with minimal supervision.

This is a fantastic opportunity for a true administrative superstar to take ownership and put their talents to work in a fast-paced environment. We offer a competitive salary and excellent holiday package.

To apply, please submit your CV and a cover letter detailing your relevant experience and strengths. It is important that you relate your experience to the skills required for this role.

Reporting
This role reports to the Director of Finance and Administration.

Responsibilities

 Office and facilities administration

o  Liaison with office owners about accommodation, facilities, services and supplies to ensure smooth running of charity HQ.

o  Ordering office stationery and supplies.

o  Off-site storage oversight and organisation.

o  Printer supplier contract management.

o  Implementation of the Health and Safety action plan and obtaining landlord documentation on a timely basis.

o  Maintaining a log of laptops, organising new laptops where required and the return of laptops from leavers.

o  Maintaining company credit card and petty cash records.

 Lead responsibilities

o  Office Fire Warden.

o  Office First Aider.

Senior Leadership Team support

o  Researching, organising and booking travel.

o  Support for diary management.

o  Meeting venue sourcing research, organisation and booking.

o  Expenses administration.

o  Project implementation support as required.

o  Venue sourcing, travel, accommodation and refreshment support for staff and team away days as required.

Trustee Board support

o  DBS checks for new Trustees.

o  Updating Trustee induction pack.

o  Maintaining contact details.

o  Booking training for Trustees and maintaining Trustee training records.

o  Supporting Trustees travel to meetings, including researching and booking travel and accommodation.

o  Sending diary invites for Board and Committee meetings as required.

These responsibilities may change depending on the needs of the organisation and as agreed with the line manager.

Experience

Experience is sought in the following areas:

· General administration in a busy office environment, ideally with a dispersed workforce working in the office and at home throughout the UK.

· Meeting logistics organisation including venue identification; venue booking liaison; travel booking; accommodation booking.

· Processing confidential information about staff and partners in compliance with GDPR.

· Working with international partners would be ideal but not essential, including multiple cultures and currencies.

Office Manager
Healthcare Infection Society
Based in King's Cross
Salary £36,000

Hybrid working offered, 2 days a week in the office

Charity People are delighted to be working in partnership with the Healthcare Infection Society to recruit an Office Manager.

About The Healthcare Infection Society
The Healthcare Infection Society is a network of over 1300 expert members who work in the prevention and control of healthcare-associated infections. Their members are drawn largely from the medical profession and are predominantly consultant microbiologists and doctors enrolled on an infection specialty training programme. Nurses, clinical scientists, research scientists and others with a demonstrable professional interest in healthcare associated infections are also a vital part of their membership network.

The Role
We are currently looking to recruit an Office Manager to work to ensure the Healthcare Infection Society's back-office operations are effectively managed; this includes premises and facilities, information technology and general administration. Working closely with the CFO, you will process the Society's financial systems, overseeing the running of the Society's office property, involving health and safety, utilities, managing suppliers and troubleshooting and resolving any issues arising.

In addition to this, you will provide support to projects, managing events and update policies and other documents.

The Candidate

• Knowledge and / or experience of managing an office / facilities.
• Strong organisational skills and an ability to identify priorities, manage multiple responsibilities / tasks, and meet deadlines.
• The ability to collaborate across teams.
• Knowledge and / or experience of handling financial transactions
• A working knowledge of Microsoft Office / M365 applications (especially Word, Excel)

Charity People are managing all applications for this role; all applications should be sent to Ben Garner, Senior Consultant at Charity People in the first instance.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.

About the role:

We are looking for an organised and proactive Project Administrator to join our team. You will provide essential administrative support to the Project Lead. Primarily focused on East Cheshire NHS Trust, you will assist in the running of our volunteer management contracts by recruiting and liaising with volunteers and other relevant stakeholders, coordinating day to day cover of volunteers and supporting with volunteer events.

What we are looking for:

This role is suited to someone who is looking for an opportunity to develop new, or re-hone previously obtained, skills with a view to expanding within post. You might be seeking to re-enter the workforce following some time away for any number of reasons, so your previous work experience is less important to us than your current commitment and approach to the job.

This role is currently designed to be task oriented, allowing the post holder to learn on the go; but there is room to develop if wanted. A number of different skills might be helpful for the post holder, including strong organisational approach, a willingness to learn, good communication and interpersonal skills and the ability to be self motivated.

We know that our staff team is better when it reflects the communities we seek to serve. We are particularly keen to speak with candidates who might not currently see themselves as part of our make-up. This includes those from Roma, Gypsy and Traveller communities and other racially marginalised backgrounds.

What we can offer:

We're a small, passionate, and hardworking team where everyone’s input is encouraged and valued.  We will develop a professional development plan tailored to you as an individual and will support a range of training opportunities.

• Salary of £21,500FTE (this role is 0.5 FTE, therefore pro rata: £10,750)

• 25 days’ starting annual leave, plus bank holidays and up to 3 days during the Christmas period

• We will also support staff to take additional time to fulfil volunteering roles

Key Responsibilities:

1. Provide administrative support to the Project Lead, including managing documents, scheduling meetings, and maintaining records.

2. Assist in the development, implementation, and optimisation of operational processes to enhance efficiency and productivity.

3. Assist in the recruitment of volunteers to East Cheshire NHS Trust.

4. Supporting with volunteer engagement, communications and events.

5. Coordinate and liaise with colleagues to ensure seamless collaboration and integration of operational activities.

6. Liaise with external stakeholders to facilitate effective communication, collaboration, and relationship management.

7. Assist in the preparation of reports, presentations, and documentation related to operational activities.

General Responsibilities as a CVSCE employee:

8. Contribute to the financial health of the organisation through positive compliance with relevant budgetary requirements and processes

9. Contribute to the general high-quality culture of the organisation through active engagement with HR processes

10. Commitment to the values of the organisation, demonstrably applying them to the day-to-day activities of the role

Benefits:

• Semi-flexible hours
• Career progression
• Wellness allocation (for gym, spa, massage or private healthcare)
• Enhanced pension
• Mental health support
• Birthday off

Overview of FSUK

‘To put everything into one sentence. FSUK has positively changed my life in a time of darkness and I will forever be indebted to the charity for this. Thank you.’

Sam, Fowler’s Fox, 2022

Fowler’s Syndrome UK (Registered Charity number 1196903) is a unique patient and clinician led charity that works to raise awareness, promote education and encourage research into the debilitating bladder condition Fowler’s Syndrome. The condition solely affects women and Fowler’s Syndrome UK (FSUK) is the only charity in the world to directly support women with this condition.

Fowler’s syndrome is a life changing and currently almost untreatable condition, affecting up to 20,000 women in the UK. It  causes full or partial urinary retention and solely affects women*, meaning they have problems passing urine due to a difficulty in relaxing the urinary sphincter. The peak age of onset is 26. It was first described by Professor Clare Fowler, Emeritus professor of Uro-Neurology at UCLh, and FSUK’s patron, in 1985.

We estimate that there are in excess of 20,000 women in the UK suffering from, but not necessarily diagnosed with, the condition, because of the lack of knowledge about Fowler’s Syndrome both from a patient and clinician perspective.

85% of women with Fowler’s Syndrome say the condition has had a severe or devastating impact on their life.

75% of those with FS have been told their urinary symptoms are due to anxiety or ‘all in their head’

There is low awareness of the condition among the medical community outside of specialist hospitals. Only an estimated 30% of GPs are aware of Fowler’s Syndrome. Once diagnosed, there are few resources available for patients and limited treatment options. Many women feel alone and unsupported.

Our mission is to provide resources, promote education and facilitate research into Fowler’s syndrome; so women with the condition have stigma free access to a timely diagnosis, suitable and effective treatment options, care and psychological support.

* Women and AFAB

The Role: Administrator

The administrator’s role is to support the CEO in the daily management of the charity. This will include administration, delivering resources, comms including social media and website, outreach and events, fundraising and research. It will also include supporting the CEO and Patient Liaison with seminars and conferences, and support groups.

Administration: Support the CEO and the Finance and Governance lead with daily activities, including but not limited to grant applications, basic finance administration, project management, project delivery, database management, office management. Objective: Improve efficiency and quality of the charity’s management

Resources: Supporting the CEO and working to deliver first class resources.  Working with the CEO and Patient Liaison to efficiently and effectively run the roll out of our resources, following the CEO’s guidelines and the charity’s mission and vision. This will include Healthcare professional (HCP) leaflets, Patient leaflets, a catheter support series, mental health support series, Pain management support from pharmacists and Physiotherapist led sessions. This will also include management of zoom and in person groups,  dissemination of information on studies and surveys.

Comms:  Manage the patient database including GDPR, manage newsletters, PR, website. Manage FSUK’s social media, with direction from the CEO. Daily posts plus responding to queries and signposting. Social media partnerships. Monthly email to database. Basic updates to website

Outreach and events: Drive awareness of FSUK in the local community and beyond Work with CEO to manage merchandising, registration, setup, logistics of events. Find, plan and represent FSUK at events. Manage yearly even calendar. Working with the CEO and administrator to plan, organise and run events, including transformative one-day seminar for healthcare professionals and a two-day seminar for FSUK users and clinicians.

Fundraising: Help the CEO and Patient liaison with fundraising, both on an individual and trust basis.

Community led research: Assist the CEO in creating patient led community research.

Research: Assist the CEO and work with the Patient Liaison in creating and conducting research. Including Patient perspectives input into consensus guidelines for non-surgical management, Dr. Ingrid Hoeritzauer, Patient experiences with sacral neuromodulation, Dr. Caroline Selai, Awareness of FS among UK urology community, Prof Jalesh Panicker via University Cambridge, Physiotherapy treatment experiences with FS and CIUR, Dr. Ingrid Hoeritzauer. Our research will help enable women to receive the support they need and fulfil their potential, offering quicker diagnosis and better treatments and enabling our community to thrive.

There may be occasions where staff are required to work out of hours or support at events, including wish related activities such as our annual wish family Christmas party or wish community events, cheering runners at the London marathon or working at our annual fundraising gala. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Qualities for the role:

- Preferred: Lived experience of bladder conditions

- Demonstrate commitment to the charity, its strategic objectives and cause

- Exhibit strong relationship building abilities

- Strong networking capabilities

- Good team player

- MS Office, Zoom, social media, Wordpress, Mailerlite proficient

- Good written and communication skills

- Enhanced DBS check

 To apply:

Via Quick Apply, or send your CV plus a cover letter by 14th July 2024 (email address in job description and candidate information pack) 

Business Administrator

Salary: £27,527 - £30,831 per annum + 6% pension

Employment type: Permanent contract

Hours: 36 Hours per week

Location: Haringey, North London including some hybrid working

Closing date: 15 July 2022, 12noon

Interviews: 26 July 2024

Do you thrive in a busy and dynamic environment? Are you passionate about supporting a cause that makes a difference?

The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.

We are seeking an experienced Business Administrator to oversee our day-to-day administrative functions, including human resources and office management. You will provide administrative and operational support to Chief Executive and the senior management team with the goal of streamlining administrative processes, improving consistency across the organisation, and enhancing organisational efficiency and effectiveness. This role is pivotal in improving the quality of services provided to the diverse communities in Haringey, at a time when our support is needed more than ever.

First and foremost, we are looking for an ambitious and competent professional with a strong track record of executive administrative experience; excellent organisational and time management skills with the ability to prioritise workload and meet deadlines; and strong communication and interpersonal skills, with the ability to build rapport with staff and volunteers at all levels.

We operate flexible working practices, and depending on work commitments, the post holder may utilise some hybrid working arrangements as appropriate including working from our offices or at home.

Are you ready to join our growing team and be part of positive change? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.

For a full job description, please visit the Bridge Renewal Trust website.

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

Company registration No:  06949568, Registered Charity No:  1131941