Office Administration Jobs
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re entering an ambitious new phase of growth. This expansion will enable us to deliver our vision – that by 2050, everyone with breast cancer will live and be supported to live well.
This growth phase means we are seeking to make new connections and attract new donors who can make transformative gifts. Gaining new business will be critical.
As our philanthropy manager, you’ll be integral to supporting income growth within our major gifts fundraising programme. This is a great opportunity if you are a talented major gift fundraiser who has comprehensive experience of successfully soliciting donations from high-net-worth individuals.
This is an externally focussed, relationship management role, concentrating on securing and maintaining long term relationships with high-net-worth donors. This will include identifying new opportunities to raise funds from prospective donors who could make significant financial commitments. You’ll then be responsible for engaging, cultivating, and stewarding these relationships.
The role will support a philosophy of proactive relationship building through cultivation and stewardship communications and activities. This will entail maintaining and maximising exiting donor relationships as well as attracting new business from a growing pool of new major supporters. You’ll ensure prospective donors are engaged with appropriate propositions, particularly from our extensive medical research portfolio.
This role will involve working closely with the head of philanthropy and associate director, philanthropy and special events. Developing good working relationships with the prospect researcher, research communications colleagues and other key internal stakeholders will also be vital.
This is an exciting opportunity for the right individual to join our ambitious team. It will offer the chance to use your skills, experience and enthusiasm to make a significant difference for all people affected by breast cancer.
About you
We’re looking for a highly self-motivated, innovative relationship manager who has well-developed understanding and knowledge of philanthropy. A natural and confident networker, you’ll be an exceptional communicator who thrives on making new business connections and building relationships with first time major donors. You’ll have demonstrable experience of soliciting at least 5 figure gifts from high-net-worth individuals and maintaining those relationships for repeat gifts. You’ll have a track record of meeting challenging income targets as well as experience of being part of high value asks alongside senior colleagues and/or senior volunteers
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9.00am on Friday 12 July 2024
1st Interview w/c Monday 22 July 2024
2nd Interview w/c Monday 29 July 2024
Purpose of the Post
To ensure the development of a strategic communication, marketing, and engagement strategy for the Voluntary, Community and Social Enterprise (VCSE) sector within the Bradford District and Craven Health and Care Partnership. Emphasise and amplify the VCSE’s role in enhancing population health addressing health inequalities and fostering collaboration across the wider system. Lead the representation of the VCS Alliance, and wider VCSE sector, in strategic meetings across Bradford District and Craven. Develop and maintain relationships with a variety of stakeholders operating at grassroots and strategic levels, including Communications Leads at Community First Yorkshire, Public Health and the NHS.
Background
This is an exciting new opportunity to develop a strategic approach to VCSE voice and influence across the Bradford District and Craven Health and Care Partnership to support good population health and health inequality ambitions, specifically relating to healthy minds, healthy children and families and healthy communities. These are three of the five priorities for our Bradford District and Craven Health and Care Partnership.
Our Bradford District and Craven Health and Care Partnership, in collaboration with Bradford Council, NHS West Yorkshire Integrated Care Board and VCSE infrastructure support organisations, have commissioned a new transitional VCSE Activation Contract.
This contract will:
- Strengthen the Sector – through improving the capability of, and address weaknesses in, organisations that directly divert citizens from the statutory health and social care system.
- Activate the Voice and Influence of Citizens and the VCSE Sector to ensure insight and experience of diverse citizens and VCSE organisations inform and support activity which takes pressure off front line health and social care services.
- And will seek out the voices and insight of the most marginalised communities and those of the VCSE organisations that are working with and supporting those groups to achieve the outcome described above. This citizen voice is a key theme to how we make decisions across our place – Bradford District and Craven.
During this coming year we will work together as partners driven by our ethos to ‘Act as One’ to focus on our shared ambition of people living ‘happy, healthy at home’. Specifically taking pressure off front health and care front line services
Special conditions
As part of this role, you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be based at the office for at least two days per week.
Benefits
28 days annual leave per year (Pro Rata) plus bank holidays, an additional day of leave for your birthday, Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.
Notes
All jobs are subject to change from time to time and this job description will be reviewed regularly. This post is subject to a 3-month probationary period and will be subject to a Basic Disclosure and Barring Service check. Applicants must be eligible to work in the United Kingdom.
Join the highly successful and award winning Independent Society of Musicians
Central London – Legal Officer
Permanent and Full Time – between £31k and £33k depending on experience
The award-winning ISM is the UK’s professional membership body for musicians. We are now looking for a highly effective Legal Officer to provide a wide range of advice to ISM members on matters such as unpaid fees, employment, freelance issues and basic contractual matters. Our new Legal Officer will also prepare advice materials for members and keep the legal sections of the ISM website up to date.
The ISM has seen considerable growth in recent years, with a current membership of over 11,000 professional musicians. The ISM is known for its excellent services such as legal advice as well as campaigning and professional development.
This job is for someone who can demonstrate knowledge of the law and/or experience of providing legal advice. You will be a committed and proactive individual who has good interpersonal skills and emotional intelligence. We are looking for a good team player with excellent written skills and great attention to detail as well as wanting to solve problems for members. An interest in the arts and music in particular would be advantageous.
You will be joining a professional staff team who are based in Bayswater, London. The role is permanent with at least three days a week in the office.
For a full job description for this role please visit the ISM website.
To apply please send a full CV and covering letter saying why you are right the person for the job.
Closing date is Sunday 21 July at 9.00am. Interviews will take place face-to-face and applications generated by AI will not be considered.
The client requests no contact from agencies or media sales.
SU Central is the glue of the SU, dealing with hundreds of queries a month, providing key admin work for our Advice service as well as other areas of the organisation, all whilst being a friendly face at our helpdesk. It is a fun but fast paced environment which would be great for a person who is energic,friendly and always wants to help staff and students.Imagine coming to work every day in a place where you get to have fun, make friends,change lives and push yourself to build your skills and achieve amazing results.
Not having years of experience in customer service isn’t a barrier.If you can prove you are willing to work hard, bring your whole self to work and put the time in to learn and develop your skills for the benefit of yourself and others, we want to hear from you.
Our SU is a charity that has won multiple national awards for, among other things, engaging thousands of people in community-building projects, having an extremely happy staff team and proving that you can create the best students’ union in the country against the odds.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Sustainability Officer to join us on a full-time, permanent basis.
The Benefits
- Salary of £32,666 - £39,187 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a terrific opportunity for a sustainability professional with a head for numbers and data analysis to develop their career with our historic organisation.
You will work in some of London’s most iconic open spaces, ensuring their longevity whilst fostering a positive environmental impact across multiple Royal Parks sites.
What’s more, you’ll have the chance to reap the rewards of competitive benefits, extensive leave, and the chance to flourish in a beautifully green, historic setting.
The Role
As a Sustainability Officer, you will develop and implement sustainability initiatives and action plans across our parks.
Providing administrative support to the Head of Sustainability, you will assist with engagement activities, process utility bills and support in the operational delivery of our ISO 14001 environmental management system.
In this varied role, you will get involved in everything from carrying out environmental audits to supporting different park teams with sustainability challenges. You will also gather sustainability data for monitoring.
Additionally, you will:
- Deliver sustainability presentations and inductions
- Help set up mechanisms to track and report against delivery
- Support the Head of Sustainability in managing our energy and water consumptions
- Assist the Head of Sustainability with carbon footprint calculations
- Aid in evaluating sustainability requirements for tenders and projects
- Help to deliver the annual internal sustainability conference
- Deputise for the Head of Sustainability when required
About You
To be considered as a Sustainability Officer, you will need:
- Experience in a sustainability role or similar
- Experience with numerical and data analysis
- Experience of environment management systems and internal auditing
- Knowledge of the main environmental sustainability issues, risks and opportunities
- To be educated to degree level in a sustainable development and/or environmental discipline or equivalent relevant experience
Other organisations may call this Sustainability Strategy Officer, Environmental Sustainability Officer, Sustainability and Compliance Officer, Climate Change Officer, or Environmental Impact Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Sustainability Officer, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats.
We are seeking an individual to join us as HR Systems and Data Manager, to manage our HR Information System (Ciphr), create and produce HR Management Information to inform organisational decision making (including our annual pay review), and oversee our outsourced payroll process.
The ideal candidate would be someone who is an experienced Systems Administrator of HR systems, has experience of managing or overseeing a payroll function and writing reports, and has good knowledge of HR and data protection policies and processes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 14th July 2024
Interview date(s): 18th July 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. The candidate can choose to be in the U.K. or in Hong Kong, working visa can be offered if needed.
The organization has been in a phase of significant growth and change over the last five years and are increasingly bringing systems, data and associated functions in-house to support the record-keeping and analytics they need to inform their growing operations.
Role
This is a new position. Under the general direction of the Director of Operations, you will be involved in all the duties required to maintain a complete general ledger and financial records and support financial planning/forecasting.
International Accountant Responsibilities
— The responsibilities of the International Accountant will include, but are not limited to:
International Accounting Operations
- Develop a General Ledger Chart of Accounts which supports our current grantmaking operations with the flexibility to accommodate various directions in our growth, allows easy consolidation with sister entities, and is IFRS compliant to allow us to provide regulatory and audit reporting in various jurisdictions.
- Implement optimal Chart of Accounts and processes, evaluating current and alternate accounting systems as needed and developing interface processes to existing systems as needed (HRIS, Payroll, Grants Management System, expense reporting) as needed.
- Perform duties necessary for the timely and accurate verification and recording of financial and investment (MRI/PRI) operations including general ledger, entries and reconciliations, investment portfolio tracking and transactions, international payroll, benefits and taxes.
- Work closely with Human Relations Specialist on payroll and benefits administration processes.
- Collaborate with senior management team, Operations Manager and others to determine an optimal process for reviewing and approving expenses.
- Audit corporate credit card(s).
- Identify institution and global consolidated reporting needs with senior management team and agree schedule and distribution for regular financial reporting.
Budgeting and Financial Planning
- Assist in preparation of the annual organisational and department budgets.
- Monitor and provide quarterly budget performance reports and analysis to organisation and departments with close cooperation to develop and implement measures to minimize variance.
- Assist staff to self-manage budgets.
- Support financial planning and forecasting including developing scenarios for growth.
Cash Flow Management
- Reconcile annual and quarterly projected expenses and cash flow requirements and coordinate with family office for redemption decisions.
- With Operations Manager and Human Relations Specialist, maintain and improve policies and organization discipline for accurate and timely processing of accounts payables, employee expense reports, travel guidelines, time reporting, etc.
Regulatory and Audit Compliance (initially in support of regulatory reporting through the family office)
- Strengthen financial systems integrity and controls according to IFRS, tax and regulatory measures and foundation policies.
- Build systems for timely and accurate provision of data and provide direct support for annual audit and tax filing.
- Work with external advisors, as needed, to ensure compliance with relevant country and international regulatory requirements in areas of taxes, documentation requirements, payroll and benefits.
General and Other
- Develop and manage relationships with accounting related service providers as needed including in-country and global accountants, auditors, payroll and tax experts.
- Develop and maintain an asset inventory/schedule.
- Support for MRI/PRI activities as needed.
- Continually improve internal financial processes.
- Potential management of banking relationships, international wire transfers and/or other payment systems.
- Occasional travel as required for the execution of duties.
- Other duties are consistent with the accountant’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.
Qualifications
— The successful International Accountant candidate will likely reflect much of the following profile:
Essential
- Several years of progressively responsible professional experience in international accounting, ideally in an international organisation and / or in auditing / tax consulting.
- Accounting experience in philanthropy or non-profit.
- Experience in multiple tax jurisdictions and working in multi-currency environments.
- In-depth IFRS knowledge.
- Excellent, hands-on knowledge of web-based systems including accounting (current platform is Xero), and office suite platforms (proficiency in Microsoft Office Suite preferred).
- Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
- Comfortable working remotely.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language).
- Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
- Kind and generous with partners and colleagues.
Desired
- Prior experience with an international non-profit organization or grantmaking foundation.
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
- International living and/or working experience including in the Global South.
- Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
- Located in and able to legally work in the UK or Hong Kong.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR THE INTERNATIONAL ACCOUNTANT ROLE
Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to Pin Han. Review of credentials will begin immediately. We seek to have someone in place as soon as possible.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
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Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
An exciting opportunity has arisen for a Specialist Teaching Assistant to join our Education Team. This role will require the successful candidate to support an integrated and holistic approach to education, health and care, work under the direct supervision of an allocated teacher / senior specialist teaching assistant, support access to learning and provide general support to the teacher in the management of pupils in learning opportunities and to assist the teacher in providing relevant support for pupils with severe learning difficulties (SLD), profound and multiple learning difficulties (PMLD) and complex therapeutic, medical and health needs.
You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team.
Role Requirements
STL1 – Provide support for Learning Activities set by Classteacher & Senior Specialist Teaching Assistant
- To support learning activities for individual, groups or whole classes of pupils, leading activities under the direction of the teacher or Senior Teaching Assistant supporting the teacher in their delivery of lessons.
- To demonstrate our School Ethos and Pupil Charter throughout the School day.
- Holistically integrate education, health and care needs.
- Evaluate and record procedures for learning activities.
- To know individual learning targets for each pupil in the group(s) and take specific action to enable individual pupil goals be achieved.
- To attend to the general care, maintenance and storage of classroom equipment.
STL 2 – Support Children’s Development
- Observe pupils, sharing observational findings, contribute to the implementation of activities to support development.
- Actively contribute towards record-keeping particularly in respect of pupil learning, therapeutic interventions, behaviour management, child protection and any other specific programme set up for individual pupils by the teacher / Senior Specialist Teaching Assistant / Therapist.
STL 3 – Help to keep Children Safe
- Undertake annual safeguarding training.
- Adhere to the school’s Safeguarding and Child Protection procedures and policies. Recording incidents pertaining to pupil safety, including for illness, accidents and incidents, accepting that Safeguarding is everyone’s responsibility and that ‘it could happen here’.
- Read relevant documentation / mandatory reads in relation to Keeping Children Safe In Education.
- Report any signs and indicators of possible abuse, being sensitive to the child/young person and circumstances, Identifying, report and record changes in behaviour and physical signs.
- Be aware of and follow plans, risk assessments and record keeping pertaining to individual pupils, including care plans, health care plans, feeding plans, moving and handling and behaviour management plans, actively engaging in relevant training and competencies offered to ensure that you are able to support in keeping all pupils in the class safe.
- Ensure safe transport for all pupils in the class for off site visits.
STL 4 – Contribute to Positive Relationships
- Interact with and respond positively and professionally, to pupils and adults, including colleagues, other professionals and parents/ carers at all times.
- Work collaboratively as part of a class and wider School and organisational team.
- Actively support change where it is required to improve the teaching, learning and meeting of our pupils needs.
STL 5 – Provide Effective Support for your Colleagues
- Work effectively as a team member, being aware of and providing support to colleagues when needed.
- Embrace training and competencies to ensure that all staff in a class team are able to support each other.
- Complete all ‘Universal level training’.
STL 6 / STL 39 – Support Literacy and Numeracy Activities, Communication and Interaction Needs
- Support the delivery of appropriate communication, language and literacy as well as the learning targets related to cognition to individuals, small groups and whole classes of pupils, providing accurate support and feedback to the teacher and pupils.
STL 7 / STL 8 – Support and use Information Communication Technology (ICT) for Teaching and Learning
- Prepare commonly used ICT for use in lessons and be aware of and be able to use hardware and software commonly used in the school.
- Be aware of individual pupil’s specific needs as assessed by teachers and therapists and apply relevant recommendations.
- Support the delivery of lessons including ICT to individuals, small groups and whole classes of pupils.
STL 9 – Observe and Report of Pupil Performance
- Against intended learning targets be able to observe and complete assessments with teaching support.
- Support the classteacher in providing evidence (observational notes, photographs, videos) presenting in the appropriate format to assist the evaluation of evidence relating to the pupils’ stage of development.
- Be able to clearly explain and answer questions / justify your evidence of pupil performance to the teacher.
- Observe school policies and procedures for confidentiality of information about pupils.
STL 10 – Support Children’s Play and Learning
- To promote and support age-appropriate play for pupils.
- To supervise and actively encourage play and leisure activities during playtimes taking an active role in the organisation of play, leisure and recreational activities.
STL 11 – Contribute to supporting Bilingual / Multilingual Pupils
- When applicable be aware of the first language of pupils and their parents.
STL 12 / STL 38 – Support a Child with Disabilities or Special Educational Needs and Their Families
- Be confident in each of the pupils needs in the classroom and the relevant strategies that are required to support them.
- See the pupil as a ‘whole’ and integrate their education, health and care needs throughout their day.
- Support pupils with communication and interaction, cognition and learning, behaviour, emotional and social development needs and pupils sensory and/or physical needs.
STL 13 – Contribute to Moving and Handling Individuals
- Follow agreed Moving and Handling plans as prescribed by therapists undertaking relevant training and competencies prior to do any of the below:
- Carry out moves and changes of position taking account of the individual’s needs, preferences and their advice on the most appropriate methods and equipment.
- Use moving and handling methods appropriate to the individual’s condition, your personal handling limits and the equipment available.
- Move and change individual’s positions in ways which minimise pain, discomfort and friction and maximise the individual’s independence, self-respect and dignity.
- Observe, record and immediately report any significant changes in the individual’s condition when you are moving them.
- Record details of methods of moving and handling which the individual finds acceptable according to legal and organisational requirements.
- Undertake therapeutic programmes that have been developed by physio and occupational therapists.
STL 14 – Support Individuals during Therapy Sessions
- Receive relevant training from therapists and then implement training and competencies throughout the pupils’ day.
- Be able to articulate the purpose of programmes and ensure their delivery in an integrated way.
- Work with individuals to identify the effectiveness of the therapy sessions on their health and social well-being.
- Check observations with appropriate people and against agreed outcomes.
- Identify any issues or problems in relation to the therapy sessions and work with individuals, key people and others to identify and agree changes to the therapy sessions.
- Record and report on therapy sessions within confidentiality agreements and according to legal and organisational requirements.
STL 16 – Provide Displays
- To produce and maintain displays in accordance with the school’s Display Policy.
- To ensure that Information Governance and Confidentiality is applied to any information that you are privy to.
STL 19 / STL 37 / STL 41 – Promote Positive Behaviour
- Highlight and praise positive aspects of pupils’ behaviour appropriate to the individual.
- Recognise patterns and triggers which may lead to inappropriate behavioural responses and take appropriate action to pre-empt problems.
- Encourage the team to support pupils consistently and regularly review their own behaviours to model intended outcomes.
- Provide feedback to relevant people on progress made by any pupils with a behaviour support plan in line with the school’s Behaviour Policy.
- Implement individual pupil behaviour management programmes if required.
STL 31 – Prepare and Maintain the Learning Environment
- Prepare the learning environment to meet the needs of individual pupils.
- Support the teacher in the preparation of resources needed for lessons by gathering and appropriately positioning them for access.
- To ensure that pupils are in the right place at the right time in the right clothing with the appropriate equipment in the correct position.
STL 40 – Support Pupils with Cognition and Learning Needs
- Implement agreed strategies to support pupils with cognition and learning difficulties to learn.
- Sequence and structure learning environment and experiences ensuring adequate time.
- Consistently apply visual, auditory, object and tactile cues.
- Provide an appropriate level of assistance to enable the pupil to experience a sense of achievement, maintain self-esteem and self-confidence and encourage self-help skills.
- Listen carefully to the pupil and positively encourage him/her to communicate his/her needs and ideas.
STL 42 – Support Pupils with Sensory and/or Physical Needs
- Obtain accurate and up-to-date information about: a the nature and level of the pupil’s sensory and/or physical needs and apply to the pupil’s learning needs, planned learning tasks and activities.
- With support adapt the layout of the learning environment and the equipment used to enable the pupil with sensory and/or physical needs to access and maximise learning opportunities.
- Encourage the pupil to actively participate in learning tasks and activities consistent with his/her developmental level, physical abilities and any medical conditions.
- Ensure that any specialist equipment is used appropriately to maintain the pupil’s comfort and maximise his/her participation in learning tasks and activities.
- Give appropriate assistance to enable the pupil to experience a sense of achievement and encourage independence.
- Positively reinforce the pupil’s efforts to participate in learning tasks and activities.
STL 43 – Assist in the Administration of Medication
- Apply standard precautions for infection control and other relevant health and safety measures.
- Report any discrepancies or omissions you might find to the person in control of the administration and to relevant staff as appropriate.
- Be aware of School procedures.
- Contribute to administering and record keeping of medication to individuals in the appropriate manner, using the correct techniques according to the care plan if signed off as competent in doing so.
- Ensure the security of medications throughout the process and ensure all medication is stored in the correct safe place when administration is complete.
STL 4 – Meet their Personal Support Needs
- Attend to pupils’ personal care needs as and when necessary ensuring care and dignity at all times.
- Assist with the organisation of refreshments and mealtimes, feeding individual pupils where necessary including feeding by gastric tube after receiving the necessary training.
- Support pupils in the water and assist with swimming and or hydrotherapy programmes.
PDR – Take part in School Staff Development Procedures
- Take part in a performance management programme and work towards specific pupil progress and professional development targets.
- Take part in a staff induction programme, and pursue other training opportunities as agreed with the line manager.
- Take part in staff development days, class team meetings, departmental meetings, whole staff meetings and other occasional meetings held in usual working hours.
- To support students and volunteers who work within the classroom from time to time.
- The roles and responsibilities in this job description can be reviewed at any time in order to better meet the needs of pupils.
- All of our Support Assistants will be expected to work with a range of pupils in their class and maybe requested to work with others across the School.
The right candidate will have experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Fundraiser
About Momentum Children’s Charity
We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.
The charity was founded in 2004 by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 9 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.
We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.
Our values
We strive to create an amazing workplace for all, one where every single employee feels valued, heard, inspired and supported. As part of this, we have five core values which not only help to set the framework for the work we do supporting families, but also paves the way for how we work as a team.
We are personal
We know that every employee’s home life is different and that for everyone, a work/life balance is key, which is why we’ll work with you to find the hours and days that fit with you. We celebrate individualism, welcome ideas and will support every employee with any training they might need to grow and build confidence in their role.
We are impactful
Our whole team shares a passion to make a difference. We all work closely together, which means every employee can see firsthand the difference we make – week in, week out – making it an inspiring and rewarding place to be. What’s more, through collaborative working and a multi-disciplinary approach to mapping out our strategy and looking ahead, we can all play a part in helping drive the charity forward in the way that will be most impactful.
We are adaptable
We may be a relatively small charity, but we have big ambition and pride ourselves on being an adaptable workforce. Thanks to our small and responsive team, we can quickly learn from our successes and failures, making changes that are needed to evolve and ultimately help us reach new, ambitious goals. We’re not afraid to try new ideas, from any one on the team who might have one, and we’re committed to thinking outside of the box. So, whether you have a great idea for a new service or think there’s a better way to run team meetings, we are all ears.
We are trustworthy
Being approachable, open and honest is hugely important to us and allows us to build strong relationships with our families, supporters and volunteers, to help us build a strong and committed team together. We’re transparent about the work we do and how we spend our funds, and always do what we say we will, helping each other out along the way.
We are inclusive
We apply our policy of inclusivity, equality and diversity across all aspects of our work. We believe that a diverse mix of backgrounds and experiences helps to create a productive work environment by bringing a variety of perspectives and ideas to the table, and we’re dedicated to providing equality of opportunity in recruitment, promotion, training, pay and benefits.
We recognise that we’re a predominantly white workforce and are genuinely committed to encouraging applications from diverse communities in order to improve the service we provide to the children and families we support.
We’re not just searching for skills but also how a candidate could uphold our values and enhance our culture, therefore, even if you don’t think you meet the skills criteria listed in our job descriptions, we’d still like to hear from you.
Safeguarding
Safeguarding children is everyone’s responsibility.
All children and young people linked with Momentum Children’s Charity, wherever they are, whoever they are with, whatever they are doing, have the right to protection from neglect, physical, emotional and sexual abuse.
All members of the public, as well as professionals, have a responsibility for the protection of children and reporting concerns about a child’s welfare or safety.
Momentum Children’s Charity ensures statutory requirements concerning Disclosure and Barring Service checks are met, maintains an up-to-date Safeguarding policy and procedures, and provides safeguarding training to all staff and volunteers.
All Momentum Children’s Charity staff and volunteers who come into contact with the children, young people and their families will:
- Be able to identify potential indicators of abuse or neglect
- Have read the Safeguarding Policy
- Know their role and responsibilities within their team
- Know how to communicate and record concerns
- Know to act upon concerns in line with the principles and procedures for local child protection management and Working Together to Safeguard Children.
Therefore, all children and young people in contact with Momentum Children’s Charity will:
- Be treated with respect and afforded full civil and legal rights
- Be listened to and taken seriously, whatever their level of development or communication
- Be given time to do things for themselves, to understand and be understood
- Be involved in decisions that affect them
- Have their privacy respected at all times and in all places
- Have a right to confidentiality – all information about them will be treated carefully, be kept safe and only shared with those people who need to know.
The wellbeing of a child is the paramount consideration in all circumstances.
Any offer of employment will be subject to Disclosure & Barring Service (DBS) check prior to employment start date.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Position: Corporate Fundraiser
Location: East Molesey office (opposite Hampton Court Station) with some home working
Reports to: Corporate Partnerships Lead
Hours: 32 hours per week (Monday to Friday)
Salary: £20,000-£21,600 pro rata (£25,000-£27,000 FTE)
Main Purpose of the Role
Momentum Children’s Charity’s fundraising team is highly ambitious, driven by our goal to help families of seriously ill children in London, Surrey and Sussex to keep moving forward. Corporate income currently comprises circa 18% of the overall income. But with our expansion in hospital partnership geography, and aspiration to provide support to more families in the future, the expansion of this income stream will be key to this growth.
Working with the Corporate Partnerships Lead, this person will enjoy helping to develop all facets of the corporate fundraising area, working with and forging relationships with businesses to develop opportunities, fundraising and charitable giving, provide outstanding stewardship and relationship management, as well as helping to research and grow a healthy, robust pipeline of new opportunities.
What we are looking for
To be successful you will have experience of working in a charity and ready to take the next step in your fundraising career. You will be self-motivated, collaborative, with strong organisational skills and an ability to set priorities and meet deadlines. We are lucky to work with some fantastic UK companies who recognise our passion, creativity and ability to work flexibly, and we are looking for someone who thrives on the variety which that brings.
Main Areas of Responsibility
- Work with the Corporate Lead to maximise current and new income, to ensure delivery of the annual target
- Provide a high level of partnership management through stewardship, and effective and regular communications
- Generate, develop, and implement ideas and opportunities to maximise partnerships for the benefit of the entire organisation, including fundraising, pro bono support, volunteering, and gifts in kind
- Support on the development and management of new corporate partners as assigned by the Corporate Lead
- Support the Corporate Lead with the development and maintenance of a dense corporate new business pipeline through ongoing research
- Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto the database system.
- Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.
Person Specification
Essential
- Knowledge or experience of working in a charity
- Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload
- Excellent verbal, written and presentation skills
- Numerate and literate
- Excellent oral communication skills with a high degree of diplomacy, empathy and confidence
- Team player who can work on their own initiative to plan and manage their workload.
- Good working knowledge of MS Office and CRM databases.
Desirable
- Knowledge of Institute of Fundraising codes of practice.
- Fundraising, account management or sales experience in a client-facing environment.
Applications will be reviewed as received and interviews will be conducted throughout the recruitment period. Due to the high volume of applications, we may not be able to provide individual responses to all applicants. Please note that we are unable to provide sponsorship. Applicants must possess the necessary right to work eligibility in the UK.
Become a key player in our ambitious social enterprise which helps parents progress their careers and ultimately address gender equality in senior leadership.
Enjoy the benefits of a fully flexible, remote role within a fast-paced, inclusive and forward-thinking organisation.
Salary: £28,000 Full-time equivalent
Contract: 2.5 days per week, permanent, open to any form of flexible and
remote working (e.g., term-time only contract, job share, etc.).
Location: Remote, any UK location. You will be joining us for meetings in
London approximately once every two months (travel paid).
The job in a sentence
You will help grow applications to our award-winning Leaders Plus Fellowship programme by supporting our Digital Marketing Coordinator in effective marketing.
Job purpose
Are you passionate about helping leaders with young children advance to senior leadership roles whilst being present with their children? Are you an excellent comms all-rounder who enjoys working in a fast-paced environment, can repurpose content and doesn’t mind getting stuck into data management? If so, we want you on our team!
We are seeking a dynamic and highly organised Digital Marketing Executive who enjoys working collaboratively and getting stuff done.
Apply: Cover letter (max 1 page) and CV (max 2 pages) outlining how you fulfil the key requirements of the role and answering the following two questions:
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What attracted you to apply for this role?
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What top 5 successes do you bring where you could apply the learning to this role?
Please include the following with your application:
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A piece of writing you have produced for the web.
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A social media post you have created.
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Any additional skills, such as technical expertise or video editing experience. Feel free to include the type of platforms you have been working with e.g. Mailchimp.
Closing date: 15 July midnight
Interviews: 22 and 23 July
Ideal start: As soon as possible but we can wait for the right candidate
Questions to: Our central office e-mail address which can be found via our website.
We welcome applications to this Digital Marketing Executive role from all interested candidates regardless of gender, race, sexual orientation, disability, or family circumstances. We particularly welcome applications from colleagues currently underrepresented in our team including those who identify as from a minority group.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
What we do
Leaders Plus is an award-winning social enterprise dedicated to supporting leaders with babies and young children to progress in their leadership careers. Our flagship intervention is a 9-month award-winning Fellowship Programme for working parents which leads to promotion and therefore gender equality at the top.
Our social enterprise is at a crucial stage of growth, having grown steeply over the past years and this role will be critical in helping us to scale further. You will join a small team consisting of our CEO & Founder, our Programme Officer and Programme Coordinator who deliver the programme, a Digital Marketing Officer and an Executive Assistant, and a team of 6 freelancers who deliver our programmes and yourself. We value making a difference, excelling at work and enjoying our time off – at the moment we all work part-time and at the moment we are all off on Fridays.
Key Responsibilities
Things you will lead on as Digital Marketing Executive include:
Website Management: Keep our website updated to attract inquiries from employers and parents who are committed to gender equality and want to join our Fellowship.
Social Media: Schedule content on LinkedIn, Twitter/X, and Instagram. Engage with our community and key contacts to spread our mission.
Content Repurposing: Support with writing and adjusting copy that resonates with our audience, focusing on their needs and our mission.
Email Marketing: Manage and update our email lists on Mailchimp and our CRM system, ensuring our message reaches those who care about gender equality.
Showcase impact: Support with conducting research and or recording case studies or testimonials.
Outreach and PR: Ask other organisations and senior leaders to support our work and share what we do.
Podcast administration: Help produce the podcast, including asset creation e.g. socials, liaising with guests but not editing the podcast.
Team Support: Assist with research and support our communications team in various tasks to further our mission.
This role reports into the Digital Marketing Coordinator.
Questions about becoming our Digital Marketing Executive?
We’d love to hear from you. Get in touch via our central office e-mail address which can be found via our website.
We would love to meet:
(Please do apply even if you don‘t fulfil all criteria – some of our strongest applications in the past have been from surprise candidates!)
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You have experience in email marketing, social media content creation.
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You are highly organised and self-motivated, able to prioritise and juggle a varied and fast-paced workload. We know that when we ask you to do something, you get it done quickly or communicate proactively if priorities need to shift!
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You are extremely results-oriented and keep your focus on how many people apply to the programme (which is critical to how many people we can help get to senior leadership). You always ensure that you spend your time on tasks that get employers to work with us or get individuals to apply.
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You are resourceful and able to repurpose content in a way that is useful to employers and working parents.
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You take initiative and seize opportunities to achieve team goals. We know that when you are clear on our team goals, you will help us achieve those without us telling you every detail of what you need to do.
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You write good emails and can write solid content. We can tell you loosely what we want to communicate and you’ll write something which is clear and focused on the needs of the audience.
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You bring data management and technical communication skills. Because you own your work, we can let you get on with the job and you’ll remind us what needs to get done - we don’t need to follow up with you!
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You thrive in a dynamic environment and enjoy juggling things on multiple fronts. We know you are in control of your workload and will get things done, or otherwise let us know if we need to drop or change things.
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With a flexible and ‘can do’ approach. Things change quickly here and you aren’t fazed by that!
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You are good at managing upwards and working with a remote team. You tell us what you need from us and remind us when we forget!
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You are a team player committed to working collaboratively to achieve results. We are all working for the same thing and we will shift what we do if necessary to support the team goal. You’ll ask for help if needed and offer that help, too.
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You are excited to work in a small organisation and an entrepreneurial culture, willing to learn and get involved in activities outside of role remit when required
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Our Business Engagement Coordinator plays a key role in developing and implementing a compelling package for organisations to support FareShare GM (FSGM) which includes running corporate days (onsite team building and volunteering) as well as other ways for organisations to engage with us such as sponsorship, fundraising activities, events and so on.
Alongside helping develop funding packages that support our important work, you'll take a proactive lead in coordinating the activities of our corporate partners and helping us identify new partnerships. You'll build and maintain positive relationships with all our stakeholders including FareShare UK, our customers and the wider community to optimise the benefits of corporate engagement activities.
The successful candidate will need to:
- have proven experience in building relationships with external stakeholders
- have strong communication skills including creating and giving presentations and writing compelling content for external audiences
- have a proven ability to work independently, set priorities and manage deadlines
- be able to work calmly and efficiently in a busy office environment
- have experience gathering, maintaining and analysing data for reporting purpose
- be enthusiastic about what we do and be able to share that with others
- have strong IT literacy and numeracy skills
Hybrid/Flexible working is available on discussion with the hiring team but must be based in the Manchester area
After you click "apply" you will be sent an application pack with further details about applying for the role.
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Volunteers are highly valued at Parkinson’s UK because of the vital contribution they make to our aims for supporting people affected by Parkinson’s. You’ll help us build our engagement with volunteers and local groups by connecting, listening, sharing and celebrating the contribution they make and the impact they have for people living with Parkinson’s.
What you’ll do:
- Support the Engagement and Recognition Manager to deliver our volunteer and local group engagement and recognition strategy
- Schedule, write and publish content for our volunteer management system (Assemble)
- Support the preparation and delivery of our quarterly All Volunteer Calls
- Write, edit and co-ordinate the distribution of monthly newsletters to local group volunteers
- Support and facilitate the connections between both volunteers and local groups
- Be responsible for the day to day delivery of our plans to thank, recognise and celebrate volunteers
- Support the Engagement and Recognition Manager with the preparation and delivery of key annual events to celebrate our volunteer community, for example Volunteers’ Week
- Support colleagues around the organisation with engagement and recognition activities
- Collaborate with colleagues and volunteers from across the charity to gather stories and ideas for sharing and celebrating
- Gather feedback from volunteers to ensure that we are listening and responding to their insights and opinions, and determining areas for development/improvement
What you’ll bring:
- An understanding of volunteering and the value it brings to individuals and the community
- Excellent verbal and written communication skills; ability to communicate effectively with a wide range of different audiences
- A friendly and approachable manner; the ability to work collaboratively, and quickly build and maintain strong working relationships
- Ability to work with volunteers as equal partners
- Strong planning and organisational skills, including time and process management, with good attention to detail; ability to manage and prioritise own workload
- Experience of introducing administrative processes to enhance team systems
- Experience of managing administrative tasks, including collating and maintaining information, and coordinating and arranging meetings
- Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
- Experience of adhering to GDPR, confidentiality and wider data protection requirements
- Desirable: Ability to use creative platforms to create resources, e.g. videos, to engage different audiences.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
Location: Hybrid: Turn2us London Hub (Currently Hammersmith - likely move to Farringdon Autumn 2024) & homeworking - with some travel also required
Do you believe people with lived experience of poverty are best placed to develop programmes to address financial insecurity?
Would you like to join our values driven team that aims to support communities to find their own solutions?
Turn2us is a national charity that gives people information about what benefits and other financial support they can access, gives money in the form of grants, and works to break down the barriers that cause financial insecurity including racism, gender inequality, classism, ableism and homophobia.
The Local Programmes Team develops and manages programmes that work in a particular place, to give people experiencing financial insecurity control over decisions that affect their finances. We work with community organisations who are already experts and have trusted relationships in their communities and we support their work in a way that adds value to it.
We are seeking a passionate, value led individual with exceptional organisational skills to join our small and dedicated team. This role will provide a wide range of experience, from diary management, supporting community events, to developing inter team shared systems, and we offer opportunities to develop new skills.
We want to hear from candidates who are passionate about social justice and who want to make a positive difference to the lives of people struggling to keep their heads above water during this time of economic uncertainly.
Turn2us is committed to equity, diversity, inclusion and amplifying the voice of people with lived experience of financial insecurity – especially within our own team. We are especially keen to develop candidates who aren’t afforded a typical route to entry in the charity sector and provide a rich work environment, so they can expand their knowledge, learn new skills, and grow in confidence as they build their careers. No formal qualifications are required. We instead want to meet people who have good attention to detail and a tenacity and determination to learn and get things done.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 18th July 2024, 09:00am
Interview date: 26th or w/c 29th July 2024
A fantastic opportunity has arisen for a Regional Casework Manager to join the Greater London Region at SSAFA, the Armed Forces charity.
You will be part of the regional office team, managing two Regional Casework Co-ordinators, which will provide specialist administrative and single point of contact support to SSAFA branch-based volunteers, to ensure a consistent, timely and quality service is provided to SSAFA beneficiaries. The role will require you to develop and maintain collaborative working relationships with volunteers, including branch-based casework managers. At times, the role will require support to the Regional Casework Co-ordinators with call handling, signposting, and the triage of initial enquiries from clients.
To help you establish yourself in this post you will receive excellent training and induction to SSAFA. You will influence the processes and procedures within the regional office as it develops, working in a close team and line managed by the Regional Operations Manager.
The post is home-based, but you will have to travel occasionally into London.
About the team
The regional office is a “virtual” office and supports three SSAFA branches in the Greater London region, as the volunteers deliver casework for SSAFA beneficiaries. The successful candidate will work as part of a support team which includes two Regional Casework Co-ordinators and a Regional Operations Manager. All team members are home based.
About you
To be successful in this role you will have a good standard of education, experience of managing employees, together with managing and reporting on service delivery. You will have a track record of building and maintaining relationships with stakeholders, together with achieving results through negotiation and influence. Previous experience of working with volunteers would be an asset. You will have used Microsoft Office 365 to a high standard and be capable of quickly learning a computerised case management system and be proficient with numbers. The successful candidate will have experience of planning and managing their own workload, with minimal supervision.
It would be advantageous to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across London would be helpful. Commitment to SSAFA’s values including equality, diversity and inclusion is vital.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on 14 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 24 July 2024
We are looking for a dedicated and conscientious individual with experience of giving advice to people in vulnerable circumstances and who can relate to others in a sympathetic and understanding way. Experience of giving energy related advice is not essential as you will be provided with extensive training as well as mentoring support from an experienced colleague.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £27,121 rising to £29,803 after six months.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Engage with disadvantaged households who need help with energy issues.
- Improve the understanding and confidence of households in fuel poverty to better manage their energy use.
- Reduce the financial hardship and stress of households in fuel poverty by supporting their access to lower tariffs (where possible), grants for heating and insulation improvements and income maximisation.
- Improve the wellbeing and safeguarding of households in fuel poverty whose health conditions are exacerbated by living in a cold home.
- Identify energy improvements that can be made to the home and refer to installers who can fit them.
- Refer households onto other organisations in the area as appropriate for further support.
- Advocate on behalf of householders when communicating with energy suppliers, including making formal complaints on behalf of clients where necessary.
- Manage several complex casework cases over a period of time with minimal support.
- Maintain appropriate client confidentiality at all times in accordance with relevant policies and procedures.
- Carry out outreach activities and/or explore networking opportunities if demand for the service is too low.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Minimum Maths and English GCSE or equivalent.
- Experience of giving advice.
- Experience of customer service.
- Experience of taking a lead on the delivery and coordination of project-based act
- Ability to respond to vulnerable clients in a respectful and engaging manner.
- Ability to demonstrate active listening skills in order to correctly identify the support needs of clients.
- Ability to present complex information in an accessible and appropriate manner.
- Ability to work in a team and able to identify areas where their skills complement others.
- Ability to maintain admin systems independently and accurately.
- Able to work independently and use own initiative.
- Highly organised at managing time and workload.
- Skilled in use of MS Office applications including Word, Excel and Outlook.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply and find out more about the role, please download and complete the supporting documents available on our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is Monday 22 July 2024.
Interviews are expected to take place Thursday 1 August. Please note the interview date may change should we have a high volume of candidates.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.