Engagement and Recognition Support Officer

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

Volunteers are highly valued at Parkinson’s UK because of the vital contribution they make to our aims for supporting people affected by Parkinson’s.  You’ll help us build our engagement with volunteers and local groups by connecting, listening, sharing and celebrating the contribution they make and the impact they have for people living with Parkinson’s. 

What you’ll do:

• Support the Engagement and Recognition Manager to deliver our volunteer and local group engagement and recognition strategy
• Schedule, write and publish content for our volunteer management system (Assemble)
• Support the preparation and delivery of  our quarterly All Volunteer Calls
• Write, edit and co-ordinate the distribution of monthly newsletters to local group volunteers
• Support and facilitate the connections between both volunteers and local groups 
• Be responsible for the day to day delivery of our plans to thank, recognise and celebrate volunteers  
• Support the Engagement and Recognition Manager with the preparation and delivery of key annual events to celebrate our volunteer community, for example Volunteers’ Week
• Support colleagues around the organisation with engagement and recognition activities
• Collaborate with colleagues and volunteers from across the charity to gather stories and ideas for sharing and celebrating
• Gather feedback from volunteers to ensure that we are listening and responding to their insights and opinions, and determining areas for development/improvement

What you’ll bring:

• An understanding of volunteering and the value it brings to individuals and the community 
• Excellent verbal and written communication skills; ability to communicate effectively with a wide range of different audiences
• A friendly and approachable manner; the ability to work collaboratively, and quickly build and maintain strong working relationships
• Ability to work with volunteers as equal partners 
• Strong planning and organisational skills, including time and process management, with good attention to detail; ability to manage and prioritise own workload 
• Experience of introducing administrative processes to enhance team systems 
• Experience of managing administrative tasks, including collating and maintaining information, and coordinating and arranging meetings 
• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively 
• Experience of adhering to GDPR, confidentiality and wider data protection requirements 
• Desirable: Ability to use creative platforms to create resources, e.g. videos, to engage different audiences.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.