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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programmes Officer
Job title
Programmes Officer
Date reviewed
June 2024
Purpose
To support the delivery of RedR’s programmes and projects
Responsible to
Programmes Coordinator
Responsible for
N/A
Working with
Programmes team (Climate Change and Engineering in Emergencies hubs), other RedR UK Programmes staff, colleagues in other departments, consultants, Associate Trainers and other contacts and stakeholders as necessary.
Location
Remote working with the London Office will also be considered
Post
Full-time
Period
Fixed Term until 30th September 2025, with possibility for extension
Grade
2.1
Salary
£31,191
Language
Fluent English and Ukrainian language proficiency is required for this role
Other
As defined in our standard contract terms
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
About this role
The Programmes Team is responsible for delivering demand-led services globally; providing tailored capacity building support to organisations and their partners through individual or framework contracts. As Programme Officer, you will work closely with Hub members to ensure events, trainings, services, projects and programmes are delivered to an exceptionally high standard, on time and budget.
This role also includes support to the monitoring, evaluation, research and learning aspects of RedR UKs role, particularly in regards to climate change and engineering in emergencies.
The primary purpose of the role is to enable the delivery of RedR UK’s Ukraine Humanitarian Criss response programme in Ukraine and neighbouring countries (hereafter referred to as ‘the Programme’).
Job Description
MAIN DUTIES, RESPONSIBILITIES and ACCOUNTABILITIES:
Delivery of events, courses, services, projects, and programmes
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Assistance in the delivery of the Hubs’ events, courses, services, projects, and programmes.
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In cooperation with line manager and colleagues, plan and identify tasks, prioritise, and allocate them as needed.
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Support the project coordinator in activities, tasks, milestone, or deliverable tracking.
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Lead on agreed elements of events, courses, projects, or deliverables, including external and internal representations as required.
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Ensure wide communication of events, preparing marketing information and advertising where required.
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Proof-read training material as required, and ensure RedR UK brand guidelines are consistently applied.
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Organise availability of equipment, refreshments, resources, travel, accommodation, props, vehicle and venue as required. Prepare welcome packs, name badges, signature lists, certificates and other resources as required and ensure these are in place for the relevant time of the event
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Respond to trainer and participant requests during the event, as required
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Support the delivery of online events and, if necessary, travel to events and provide direct support to trainers and participants at events.
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Support the recruitment of external project staff, consultants and Associate Trainers, resource persons and actors including the production of Terms of Reference and ensuring the implementation of fair and transparent recruitment.
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Be a point of contact for external project staff, consultants, Associate Trainers and participants where required, responding to queries and providing information and support
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Coordinate scheduling, liaison with trainers and interpreters to enable delivery of the Programme.
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Be the first point of contact for participant enquiries (particularly where in Ukrainian language).
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Translate text and training promotional materials into Ukrainian, as required.
Duty of Care and Procedures
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Assist in researching the security situation, contributing information to risk assessments and travel plans.
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Ensure compliance with general duty of care and RedR UK security and other relevant procedures.
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Prepare contracts and ensure these are signed and stored appropriately.
Monitoring, Evaluation, Research and Learning
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Support the review of training materials for the L&D department, ensuring they are branded and formatted to RedR UK standards
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Support the collection and analysis of M&E data across the programme teams
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Ensure all monitoring and evaluation (M&E) data is collected and tracked for events, including:
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Collating and recording course statistics and evaluation data;
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Maintaining accurate Salesforce records for all RedR projects and learning events in the region and as requested by Line Manager;
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Assisting with the collection and recording of impact assessment data
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Support milestone tracking and reporting,
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Assistance in drafting project or training reports.
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Contribute to monthly and quarterly reporting.
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Support the programme coordinator in the tracking and analysis of monitoring and evaluation (M&E) data.
Facilities, Procurement and Materials
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Build and maintain excellent relationships with relevant suppliers including but not limited to external training venues, transport and material suppliers required to delivery services.
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Prepare, order, and arrange shipping of learning materials for courses and other materials as required.
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Prepare and format any online materials as required.
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Procure any course materials, equipment, refreshments, resources, travel, accommodation, and venue hire where applicable.
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Co-host live online sessions, providing support to the facilitator as well as to the course participants.
Admin and Finance
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Maintain accurate finance records and monitor and record budgets and expenditure to provide timely analysis of this to inform decision-making.
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Assist with audits, financial reporting and cash flow analysis.
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Programme or training related administrative tasks including but not limited to filing; travel arrangements; logistics; procurement of materials required by the project or training; preparation of draft contracts or correspondence as requested by the line manager following agreed templates; assistance in competing required forms or compliance with RedR UK or project procedures; liaison with project staff, partners and stakeholders on administrative matters; etc.
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Undertake timely and accurate processing of invoices and expenses in line with established processes and RedR UK’s Operational Manual. Support the programme coordinator on the monitoring of expenditure and budgets.
Other
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All employees are required to adhere to RedR UKs values of collaboration, excellence, lifelong learning, integrity and single point accountability.
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Contribute to the operational plan and budget each year.
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Keep up to date with relevant issues to the humanitarian sector.
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Support on the development of new project proposals where needed.
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Undertake other tasks as reasonably required by your line manager.
PERSON SPECIFICATION
Essential
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Language skills – Fluent English and Proficiency in Ukrainian is required for this role.
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Administrative skills – Systematic and efficient administrative skills, including an ability to prioritise, manage and complete a variety of tasks against multiple deadlines and track information and progress.
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Event management – Experience of supporting a learning programme, organising learning events and working with consultants.
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Understanding of the humanitarian sector – General understanding of humanitarian practices and principles, and a demonstrated commitment to our humanitarian mission and values.
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Use of technology – Experience with current software for project management, along with Microsoft Office skills; ideally knowledge of SharePoint or similar document management systems; ideally knowledge of Salesforce or similar CRM systems.
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Financial skills – Able to track income and expenditure, use Microsoft Excel, check invoices and quotes are in line with project budgets.
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Work planning – Effective workload management skills and ability to use initiative to solve problems. Ability to track the progress of deliverables and activities and flag up underperformance.
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Interest in Learning and Development – Have a demonstrable interest in Learning and Development, and training activities.
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Team player – Experience of working successfully within a team environment and of building relationships with others
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Communication – Good interpersonal communication skills and self-awareness, able to communicate clearly and effectively with colleagues, clients, participants and other stakeholders from diverse cultural backgrounds with excellent written and spoken English. Experience in drafting contracts, formal letters or other formal written communication.
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Initiative and enthusiasm – Initiative, enthusiasm and a problem-solving approach to new challenges.
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Work and travel out of hours – Willingness to work occasional evenings and weekends depending on needs, and travel within the UK if needed. Although unlikely, able and willing to travel internationally if needed, sometimes to insecure and difficult environments for periods up to 2 weeks, and to follow RedR UK security management procedures.
Desirable
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Project management – Experience in supporting the management of projects, budgeting, budget management and writing reports for clients/donor agencies, ideally in a humanitarian or development context.
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Qualification – Qualification in project management, humanitarian action, disaster management, development studies, or similar.
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Humanitarian experience – Experience of supporting humanitarian, development or charity work
Please share your CV and CL and the deadline to send your application is 1 month (hiring will be on rolling basis)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role summary
You’ll be raising funds primarily for School Plates, the flagship UK programme, to help school menus to become healthier and more planet-friendly by increasing the quality, quantity, and uptake of plant-based food.
The programme is growing rapidly. Now working with 70 major school caterers feeding over 1 million children daily, we’ve roughly doubled our reach in each of the last two years. With a new educational programme to teach children about their food choices launching this year, and our School Plates Awards and Global Plant-based School Food Network both expanding considerably, there is a need to significantly grow our income.
The role is primarily a combination of major donor and corporate fundraising to complement our existing trusts and foundations fundraising. You’ll be an experienced relationship builder, a driven and enthusiastic self-starter, and an excellent project manager. Are you also passionate about improving school food and changing the food system? Can you match our ambition?
Responsibilities
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Lead on UK fundraising, focusing on major donors and corporates.
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Develop a creative 3-year fundraising strategy, and draft annual and quarterly objectives.
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Research, identify, and secure new major donors, and develop individual cultivation strategies for prospective donors, moving them along a prospect pipeline.
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Support the stewardship of existing major donor relationships, keeping them informed and involved in our work to secure their continued support.
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Draft theories of change, cases for support, and other relevant written materials.
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Build on our vision for a successful ‘donor circle’.
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Devise creative ideas for corporate partnerships, and develop relationships with a range of organisations sympathetic to our aims, developing cultivation plans for each.
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Contribute to drafting applications to trusts and foundations, if required.
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Contribute to the fulfilment of our reporting requirements.
Person Specification
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5+ years of experience of fundraising at an NGO.
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A track record of identifying and securing significant or multi-year, five-figure funds from donors and/or corporates.
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Evidence of writing successful proposals and reports.
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Excellent project management and organisational skills with the ability to lead and work collaboratively.
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Significant experience in researching and developing strong stakeholder relationships.
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Strategic and impact-driven.
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Excellent written and verbal communication skills, including effective listening, objection handling, and negotiation skills.
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Excellent interpersonal skills, including confident demeanour and experience in engaging with a diverse range of high-net-worth individuals.
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Experience with organising or contributing to inspiring events for major donors.
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Willingness to travel nationally
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Passion for and commitment to ProVeg's mission.
Preferred:
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Knowledge and understanding of the plant-based food sector.
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Membership of a professional fundraising body.
Benefits of working with us
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career development support.
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Mindfulness programme - free Headspace account.
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
Application process and timeline
Please submit your application using our online form including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.). We will be interviewing on an ongoing basis until the position is filled.
The recruitment process consists of:
1. Online Cognitive Aptitude test + Personality test
2. Online trial task
3. Interview with Senior Management
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
ME/C&D/FR/UK-R2
Position title:
Marketing Executive
Reports to:
Social Media Manager
Location:
HYBRID with some travel to our Nottingham or London offices
(Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE OR Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.)
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £24,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed Term Contract (subject to successfully completing a 6-Month Probationary Period)
Application Process & Closing Date:
Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Use Vacancy Reference Number and your NAME in the Subject Line.
Approx. Interview & Role Commencement Date(s):
Interviews: AS AND WHEN SUITABLE APPLICANTS IDENTIFIED
Start: ASAP
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, MS Teams, and Skype post successful submission of your application.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The Fundraising team is active, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.
The Role:
The Marketing Executive will support the delivery of our marketing strategy across channels such as organic social media, paid social, paid media, as well as supporting offline marketing efforts. You will report to the Social Media Manager, but this role will support across all of the marketing functions. We’re seeking a team player, with a willingness to learn, and a passion for supporting the beneficiaries we serve.
Responsibilities:
· You will support the delivery of our marketing strategy across all existing channels, as well as new ones we seek to test. This includes but is not limited to:
o Support on organic social media including the creating, scheduling and reporting of content across Instagram, Facebook, TikTok, X and LinkedIn with support from the Social Media Manager.
o Support on paid social media including the creation, scheduling, optimising and reporting of content across Meta and TikTok with support from the Social Media Manager.
o Support of our paid search efforts in accordance with our agency’s directions.
o Support on the TV appeals, OOH, events and more as needed.
· You will support the Social Media Manager and Marketing Manager with administrative tasks as needed.
· You will take part in campaign planning and creative brainstorming sessions, showcasing a confidence to share ideas on how we can fundraise and communicate with our donors successfully.
· Engage with key followers of our social media accounts including influencer management, strategy and reporting.
· Time will be split across all marketing functions with an emphasis on social media marketing.
Person specification:
· Experience in an agile fundraising environment where priorities can change without warning.
· Test and learn mindset to deliver the best performing marketing activities.
· Data driven to optimise performance across channels.
· Experience in Meta, YouTube, X, LinkedIn, Pinterest and TikTok.
· Stays up to date with social media trends including new social channels.
· Willingness to learn and get stuck in with fundraising efforts which may fall outside of this role’s usual remit, such as TV appeals.
· Good organisational and time management skills.
· Strong copywriting skills including the ability to story-tell.
· Creative thinker to do things differently.
· Strong communicator and able to work collaboratively.
· Ideally degree level education.
Essential for Successful Postholder to:
- Possess the ability to demonstrate current eligibility to work within the United Kingdom
- Be able to either:
1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;
OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
AND
- Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
- Undertake any reasonable responsibilities as required by Line Manager
- Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
How to Apply
Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Please note your application may not be considered if you do not send a covering letter.
We reserve the right to end the application procedure early should the right candidate be found ahead of the advertised closing date
NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
The client requests no contact from agencies or media sales.
UK Financial Accountant
Salary - £50,209 to £55,443 per annum
Full time, permanent
About the Role
Reporting to the Head of UK Finance, the role will manage a small team and work alongside both UK and International colleagues and stakeholders and work closely with the International Finance Managers to coordinate the global audit. They have responsibility to help maintain a robust financial control environment within the UK, UK taxation and for banking, investments, and foreign currency management.
Responsibilities are focused on the delivery of timely and accurate financial accounting activities of the UK, group reporting and audit. Includes three UK companies.
The role also acts as principal professional advisor on accounting standards, taxation and financial control to colleagues in finance and senior management. They will also play a central role in investigating and managing allegations or suspicions of terrorist financing.
Key Working Relationships
Head of UK Finance, the Chief Finance Officer, International Finance Managers and Head of Internal Audit
Key Accountabilities
Person Profile
- Ability to work in a professional environment, keep organised and manage multiple demands on their time.
- Proactive and resilient, with ability to engage others and independently overcome obstacles.
- Ability to work effectively as part of a team.
- Ability to lead tasks/activities and drive for a successful solution.
- Self-motivated with strong problem solving and analytical skills, with a proven ability to manage time properly, set priorities, plan and organise work.
- Ability to work under pressure to prioritise deliverables.
- Ability to motivate a team and inspire ownership and continual improvement.
Qualifications, Knowledge and Experience
Essential
- Extensive relevant accounting experience for an international organisation with good technical knowledge in consolidated group accounting.
- Knowledge of working in a multi-currency environment.
- Strong stakeholder management with the ability to understand and convey accounting/financial technical terms to others using plain language.
- Strong technical skills as well as financial analysis, reporting and compliance.
- ACCA or CIMA finalist.
- Knowledge of SORP and VAT
- Strong experience of managing a team.
Desirable
- Experience in a finance role within the INGO sector.
- Qualified ACCA or CIMA.
- Strong knowledge in Power BI reporting
- Experience of MS Business Central.
- Experience in SUN accounting system and Q&A reporting very desirable.
Skills, Abilities and Competences
- Advanced Excel skills and excellent understanding of other MS Office applications.
- Ability to motivate and instil continual improvement in a team.
- Ability to work and effectively communicate with finance and non-finance colleagues at different levels.
Why join us?
You will join a high performing team of Financial professionals, all committed to making the world work better for everyone. You will experience and contribute to a friendly and supportive culture, working with values driven and highly engaged teams, and where work life balance and agile working is valued. You will have the opportunity to help develop an evolving team where collaboration and personal growth are encouraged, build strong processes and rigorous compliance, while working in a fast moving environment.
Our open plan offices are located in the centre of Rugby near to the train station, and we offer free
parking near to the office.
In addition, we offer the following benefits:
Full time roles are contracted at 35 hours per week.
It is our normal practice to operate a hybrid working policy, where flexible working hours are enabled as well as remote working.
- 27 days’ holiday rising with continuous service, in addition to public holidays
- Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
- Life assurance (3 x annual salary).
- Employee Assistance Programme – access to our Wellbeing platform which offers emotional
- and practical support.
- Learning and Development opportunities
- Cycle to Work / Shower Facilities
- Sit / Stand desks available in our modern offices
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults, and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have a pre-existing right to both live and work in the UK.
Closing date for applications: Sunday 7th July 2024
Interviews: It is anticipated that first round interviews will take place in the week commencing Monday 15th July 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. Please visit our careers page to view the full recruitment pack. To apply, please submit your CV along with a supporting statement outlining your suitability for the role.
The client requests no contact from agencies or media sales.
Growing Hope is a charity that champions accessibility and provides free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have five clinics, King’s Cross, Brockley, High Wycombe, Gateshead and Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 1000 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon
We are seeking an experienced Executive Assistant to our senior leadership team of four individuals – our CEO, Executive Director of Services, Director of Operations, and Director of Growth. We are looking for a strategic and innovative individual with strong planning and organisational skills who is committed to the Growing Hope vision and values. As the charity grows we require support for project management and development of processes across the organisation. We’re looking for an individual who looks at the bigger picture, can help us with horizon scanning and can bring new ideas and processes to our ways of working.
Job Purpose
As Growing Hope reaches towards its vision to have twenty clinics by 2030, the Senior Team require additional support in order that they can fulfil the strategic direction of their roles. The Executive Assistant will be flexible and adaptable and able to help the team with streamlining processes as the charity grows. This role will provide essential daily support to the senior team including diary management, project management and process support across the organisation.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. The role will involve:
- Providing administrative support for the Senior Leadership Team, making effective use of their time by planning and managing their schedules through diary management, forward planning and managing deadlines.
- Strategically developing processes to enable the senior leadership team to manage their work effectively.
- Taking initiative within the team in order to support the function of the charity.
- Having a flexible approach and working with individuals at all levels.
- Excellent time management skills and ability to prioritise work and projects.
- Supporting standing meetings and committees: scheduling meetings in liaison with participants, compiling papers, taking and distributing minutes.
- Support managing inboxes as requested.
- Managing complex diaries and scheduling meetings across the team.
- Maintaining the charities strategic risk register.
- Support with policy and procedures. Helping to ensure policies and procedures are up to date and reflect current legislation.
- Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Upholding Growing Hope’s Christian values and leading and participating in prayer and worship within meetings.
Project Management:
- Managing specific projects as agreed with the team for example, Fundraising Event planning, Christian Therapists Forum etc.
- Liaising with external organisations to support various functions within the charity, including IT, HR, insurance, and governance.
- Support of the Director of Operations with general office admin and volunteer onboarding and supervision
Person Specification
The ideal candidate will have be highly organised and innovative in their approach.
ESSENTIAL
- Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Experience of working in business or administration support and developing systems for executive teams.
- Commitment to Growing Hope’s vision
- IT skills – experience of MS Office and Google Drive or similar.
- Excellent telephone manner and written English
- Excellent interpersonal skills
- Excellent attention to detail
- Ability to work both independently and as part of a team, as the task requires
- Excellent organisational skills
- Ability to carry out administrative duties effectively
- An innovative and creative approach
- Desire to learn and develop skills
- Experience in managing spreadsheets and databases
- Experience in using outlook and mail features including mailmerge.
DESIRABLE
- Experience in using Salesforce
- Experience, interest in or commitment to a career in additional needs and inclusion
- Interest in or experience of working in the charity/NGO sector
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
![Growing Hope logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/sq4te8_ivte_2024_03_28_03_00_50_pm.jpg)
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Risk And Assurance Lead (2066)
Location: The working base and country of employment would be restricted to locations where Oxfam GB (OGB) is registered as a legal entity and subject to approval.
Hours: 36 in the UK (different hours will apply depending on location)
Salary: £36,826-£45,844 (Based on location)
Job Type: Open ended
Closing Date: 7 July 2024
Oxfam is a global movement of people working together to end the injustice of poverty.
Do you have experience strong written and verbal communication skills including using a range of media to promote the team purpose and messages?
Do you have experience of organising information, developing and promoting blogs, articles and other communication materials and campaigns?
Do you have experience in co-deliver learning and development and training programmes?
If the answer is yes, then we would like to hear from you.
The Role:
Oxfam is looking To integrate effective risk management within all levels of management through to strategic leadership team and trustees through the assurance framework and risk tools
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
- Understanding of risk and control systems and experience in improving their efficiency and effectiveness
- Ability of working with others to drive continuous improvement,
- Highly organised individual with developed analytical skills,
- Strong written and verbal communication skills including using a range of media to promote the team purpose and messages,
- Experience of organising information, developing and promoting blogs, articles and other communication materials and campaigns,
- Willingness to co-deliver learning and development and training programmes,
- Ability to deliver to tight deadlines,
- Excellent negotiating and influencing skills, confidence to challenge senior management,
- Ability to take the initiative and work independently.
Desirable
- Experience of assurance systems and emerging approaches to risk management
- Experience of working with people from diverse backgrounds, demonstrating respect for, and understanding of, cultural differences
- Experience of working in the INGO sector
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer here.
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well working within our Hybrid Working guidelines which includes some home-based working
How to apply:
As part of your online application, please upload your up to date CV and/or Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
About us
Room to Heal is an established therapeutic community in London. We support refugees and people seeking asylum, many of whom are torture survivors, through an integrated programme of therapeutic and casework assistance, in the context of a community of survivors. Our approach recognises the political context of our community members’ multiple and ongoing experiences of trauma and marginalisation including in their home country, on their journey to, and within, the UK. We offer long term and holistic support.
We are a small team of committed and hard working individuals who work collaboratively in a supportive and friendly environment.
We are looking for a Director (maternity cover) who:
- Understands the experiences of our members in order to sustain Room to Heal’s therapeutic community and ensure the safety and appropriateness of all of our services
- Has awareness and interest in psychotherapy and group work
- Makes strategic decisions that centre the experience of refugees and people seeking asylum alongside maintaining the sustainability of the organisation
- Has the drive, care and vision to create new opportunities to support refugees and people seeking asylum and to learn and share experiences through external networks and partnerships in the UK and internationally
- Is able to speak with authenticity and challenge injustices knowing directly what the impact is due to own lived experience
- Can lead by consensus and collaboration and has a strong belief in the therapeutic benefits of community.
Hours: 7.5 hours per day (typically 9.30am – 5.30 pm with a half hour for lunch) 5 days a week. We will also consider 4 days per week, salary pro-rata’d
Salary: £45,000 - 50,000 per annum (full time salary)
Start-date: Autumn 2024 with 8-10 weeks handover with the current Director
Pension and benefits: automatic enrolment pension scheme, 4% employer contributions and 4% employee contributions
Holidays: 25 days plus bank holidays
We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.
Please apply for the role using the Charity Job portal. Your completed application should contain:
1. A current and detailed Curriculum Vitae (CV);
2. A statement of why you are interested in the role. Please write about the qualities detailed in the person specification (see below) and explain how your experience, abilities, skills and motivations will enable you to meet these requirements. It is important that you write about how you meet the ‘Essential’ criteria detailed in the first part of the person specification in your statement. Please limit the statement to 2 pages. We recognise there is a lot in the person specification. Please don’t be put off if you don’t meet all of the person specifications.
The client requests no contact from agencies or media sales.
Role Title: Proposals and Grants Manager
Salary: Band C £41,949 p/a
Location: London
Tenure: Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have proven experience of setting up large grants, grant management and working closely with international team members and programmatic specialists to manage high value income?
Skilled at presenting complex project information in a clear and engaging way?
Then we'd love to hear from you!
We are looking for a passionate and experienced Proposals and Grants Specialist who is committed to feminist principles and safeguarding, and has a strong understanding of monitoring and evaluation. As a feminist organisation, we are dedicated to working towards the rights of women and girls and promoting equality, diversity, and inclusion. We are also committed to becoming an antiracist, decolonised INGO. As a Proposals and Grants Specialist, you will play a vital role in helping us achieve our vision and mission.
We are looking for someone who is passionate about making a difference and has a proven track record in writing successful high value fundraising proposals. You will have experience in securing significant donations from major donors, charitable trusts, and/or corporate donors. Your ability to translate technical programme information into compelling supporter communications for different audiences will be crucial in this role.
As the Proposal Writer and Grant Specialist, your role will be central in securing income from high value donors (worth £100K+ per annum), that fund some of our most critical work. This will involve developing and writing high quality proposals, concept notes and reports in line with our organisational priorities. As part of our internally-focussed Strategic Funding Team you will work closely with colleagues across our federation to ensure we are presenting the highest priority and most strategic work to our donors. This will involve setting up new projects, establishing log frames, monitoring and evaluation frameworks and grant management, reporting schedules, and keeping donor-facing account managers informed on progress.
In this role, you will have the opportunity to improve team practices, support the design and roll out of templates and training, and embed grant management systems. You will also be responsible for encouraging standardisation across teams in AAUK, managing requests and communications to colleagues in Federation Member countries, and ensuring donor communications systems and processes are up to date. Other responsibilities include sharing best practices, writing compelling human interest stories, managing a personal portfolio of restricted grants, and delivering capacity building workshops. If you have experience in developing proposals, a good understanding of international development, and strong communication skills, we encourage you to apply today!
The ability to travel internationally will be required for this role.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Do you have experience of working in an in-house policy, public affairs and campaigns team for a campaigning charity or NGO, for a creative campaigns consultancy, or on a political party campaign? Are you looking to drive change to help tackle one of the UK’s biggest killers?
If so, you may be the Campaigns Officer we’re looking for!
About the role
Our Policy and Public Affairs team exists to develop evidence-based policies that we can use to help inform and influence Government and health service decisions relating to heart and circulatory diseases and research.
We have an exciting opportunity for a Campaigns Officer to join our award winning and high impact team during a very exciting time in politics. This is a new position, which will play a critical role in the development and delivery of activity aimed at getting the public involved in our flagship Hearts Need More Westminster influencing campaign. The role will also provide campaigns support for our work to influence the Devolved Administrations in Scotland, Wales and Northern Ireland on key issues affecting heart patients in each of the four UK nations.
You’ll work closely with teams across the BHF to proactively spot opportunities to mobilise our supporters and cross-promote other BHF campaigns, including our Customer Journey and Marketing teams, and will be responsible for drafting copy in multiple formats for warm and cold audiences. You’ll also involve and engage people with lived experience in our campaigns work, working closely with our Heart Stories and Patient and Public Involvement teams.
Working arrangements
This is a blended role, where your work will be dual located between your home and one of four UK offices (Belfast, Cardiff, Edinburgh or London). There will be an expectation to travel to the London office (if this is not your preferred location) at least once a month, with some travel to each of the other nation offices throughout the year.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
With an interest in advocacy and political campaigning, you’ll have an understanding of the relationship between campaigning and public affairs, and the value of mobilising the public to secure policy change. You'll have experience of campaigning, either for a political party or within an in-house public affairs and campaigns team or campaigns consultancy, with experience of using a campaigning platform or CRM software.
You'll have a solid grasp of the workings of the UK and Devolved Governments and parliamentary procedures. You'll have an understanding of the role of BHF and other health and medical research charities in general, and particularly in the political arena.
With a proven ability to write clearly, concisely and persuasively, you’ll be able to draft campaign copy in a variety of formats, and especially for lay audiences. You'll also have strong organisational skills, including experience of project management. You will have experience of using social media and other comms channels for campaigning and will think creatively about how to engage our existing supporters and attract new ones. You’ll also be collaborative, with an ability to build strong relationships with key internal and external colleagues.
This is an opportunity to make a profound impact for our patients, their families, and our supporters at an exciting time in the electoral cycle.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
Interviews will be held virtually via MS Teams during week commencing 15th July 2024.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Digital Strategy Expert
Forward Action is an employee-owned agency that works with partners who share our values to deliver progressive change. We do this by helping them unlock the potential of people power through digital channels. From developing strategies and building movement stories to setting up landing pages and running ads – and everything in between – we help our partners maximise the power of digital to achieve their goals.
We work with incredible organisations across the NGO sector to help them maximise this opportunity and drive change. From influencing a crucial vote in the House of Lords with Dignity in Dying, raising millions with Refuge and rapidly recruiting supporters to stop the Rwanda deportations with Freedom From Torture, to helping mobilise thousands to turn up to Extinction Rebellion’s The Big One, we help our partners to achieve phenomenal impact. We’d love you to join us to ensure we can continue to do so.
Role Profile
You’ll work in a multifunctional, three person project team alongside a Digital Strategy Manager and Digital Creative Expert. The three of you will cover everything needed to execute your projects, coordinating with our technology team and working with external design capacity to deliver outstanding results for your partners, and renew and grow your partnerships.
The teams are designed to be flexible and nimble, chopping and changing who does what to best meet the needs of the project and the capacity of each team member. However, each role has a set of primary areas of expertise which you’ll typically be in charge of on most projects. As the team’s expert in those areas, it’s your responsibility to make sure your team does them to an exceptional standard, whether you’re delivering them yourself or supporting a team member to cover them on a given project.
As a Digital Strategy Expert, your primary areas of expertise are all things strategy, project management and delivery. Your key role in the team is to make sure the execution of our projects is smooth, efficient and high quality, whether that’s through smart strategic planning, tight project management or insightful data analysis. As well as taking ads management and email and page builds on some projects, you’ll also be called on to support the DCE with copywriting and potentially the DSM with proposal writing.
What you’ll do as part of our team
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Project management
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Overseen by the Digital Strategy Manager, you’ll manage projects from conception through to build, coordinating work from both our creative and tech teams
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Being the key point of contact for our partners on specific project strands, communicating with them via email, ClickUp, Slack and on video calls
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Ensuring all projects you manage are delivered on time and to scope, flagging any over-servicing or scope changes with the DSM
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Coordinating with freelancers as required
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Building partner relationships
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As the person that is most in contact with our partners across project delivery, you play a key role in ensuring we build strong relationships of trust and longevity
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Ensuring we respond to partners in a timely manner and work with them to troubleshoot any bumps along the way
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Strategy and planning
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Develop strategy for the projects on which you lead, work with the DSM as needed to ensure we are always delivering strategic excellence
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Schedule and attend planning and project review meetings with clients
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Take part in brainstorms to generate ideas for tactics that help our clients hit their goals
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Reporting & data analysis
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Analyse the results of tests and tactics and provide strategic recommendations to partners based off them
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Ads setup and management
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Builds ads (primarily in Meta) for our partners, ensuring an effective targeting strategy
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Ensure we are always optimising ad spend and suggesting changes in approach in line with results
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Builds
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Working from templates to set up pages on EN/Blueprint as required and ensuring all pages are fully QAd before launching
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Coordinating with the tech team to manage more complicated builds
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Building emails as required by partners
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Contribute to the wider team
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Actively participate in all-team meetings, contributing ideas and adding insights
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Play an active role in supporting our team culture, ensuring you adopt an inclusive approach
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Abilities and experience you’ll need to have
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1.5+ years’ experience working in digital campaigning or digital fundraising, with proven experience of delivering results against goals
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Strong written and verbal communication skills with experience of managing multiple stakeholders and building strong working relationships across functions
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Being comfortable working in a fast-paced environment
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Experience of using digital tools to build and send mass emails, comfort with managing lists
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Excellent organisation and attention-to-detail with ability to juggle multiple priorities and keep to tight deadlines
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Knowledge of how to plan and deliver a fair A/B experiment
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Experience of managing projects, ensuring they are delivered on time and to scope
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Experience of managing ads in Meta, and proven ability to interpret the data to optimise against goals
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Dedication to helping build a fairer, more progressive society
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Fluency in spoken and written English
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The ability to learn quickly. We don’t expect you to know or have done everything when you start - but if you don’t have this, we’ll be looking for evidence that you can pick up new skills and knowledge quickly, then run with them.
Abilities and experience that are nice to have
We know it’s not possible for any applicants to have all these skills - it’s likely you’ll be able to bring 3-4 of the following to our team:
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Enthusiasm for thinking creatively and coming up with new ideas
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Experience working in the charity sector
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Experience planning supporter email journeys
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Familiarity with Engaging Networks or other similar platform
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A solid understanding of online user experience (e.g. how to lay out a web page to improve conversion rates)
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Experience planning digital strategy to hit measurable goals
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Drafting emails, especially for fundraising
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Reviewing or editing content
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Experience working with designers
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Basic HTML skills
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Experience working at an agency
Benefits and location
Salary: £34,162 if you live inside London, £30,502 (plus £3,000 travel expense allowance) if you live outside London. Under our Employee Ownership Trust model, all team members will also receive an equal share of the profits each year. The amount will depend on how much profit is made.
Contract Term: This is a permanent, full time contract.
Hours: We work a 30-hour 4-day week, from Monday to Thursday. Please note - as this is a full time role, you are not permitted to undertake any additional regular paid work on the Friday.
Location: You can work remotely from anywhere in the UK or use our office in London Fields, East London. You will need to be able to come to London once or twice a month for in-person meetings, otherwise most of our meetings are held via video conferencing and all our workflow is built to be remote-first.
Other benefits and policies: We offer five weeks of holiday a year plus the week between Christmas and New Year, a generous parental leave policy, flexible working options and a good work-life balance, including our four day week. Forward Action is an employee owned company, so all employees are co-owners, who have an active voice in the direction of the company, and share in its successes.
Read more about our benefits – including working hours, period policy and sustainable travel allowance – in the jobs section of our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary:
Global Health 5050 is seeking a hands-on Head of Operations to support the professional running of the charity. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in managing the day-to-day and longer-term operations of the charity.
We are looking for a motivated and proactive individual who is able to switch seamlessly between strategic thinking and in the detail execution. The ideal candidate will be capable of adapting to various responsibilities, whilst fostering a collaborative and flexible working environment across our small team. We encourage applications from people who not only meet the person specification, but are excited by our mission and values.
Role Responsibilities:
● Support the leadership of GH5050 and the key organisational management decisions that need to be made for the effective growth and operations of the charity.
● Ensure effective internal communications by facilitating clear, consistent, and timely information sharing across all team members.
● Own the candidate experience of our team from recruitment to onboarding, learning & development through to performance management and reward.
● Implement and maintain HR policies, procedures, and best practices to ensure legal compliance for a fair and equitable workplace, using external experts (currently Safe HR) as needed.
● Ensure the quality and effective operation of internal policies, including keeping core policies up to date, developing new policies, organising the review of existing policies.
● Maintain the risk register and monitor and deliver priority activities to mitigate risk.
● Own the implementation of a new organisation-wide programme management tool, ensuring seamless integration and securing team buy-in through effective communication and training initiatives.
● Support the Co-CEOs to engage with the board of trustees. Prepare documents for board meetings; liaise with trustees to fix dates and meetings; support the effective operation of board meetings; develop proposals for trustee engagement; take minutes of board meetings and follow-up on action points; support the recruitment and onboarding of new trustees to the board.
● Manage the operations functions including office rental agreements, our IT systems and providers, other suppliers of goods and services (insurance, HR, finance). Provide any other general operational and administrative support as appropriate, within the general scope and level of the post.
● Ensure that GH5050 complies with legal and other statutory regulations, including leading and managing Charity reporting requirements to the Charity Commission and other relevant bodies and undertakes ongoing risk assessments and proposed mitigation measures as required.
● Lead on Annual Returns to the Charity Commission in collaboration with the Finance Manager and Trustees and ensure timely and accurate reporting to HMRC.
● Work with Deputy Director and the Finance Manager on the management of the financial resources and project grants of the Charity, ensuring that all expenditure complies with funder and legal regulations.
● Direct line management of Finance Manager and Operations Executive. Support to ensure payroll, pensions, expenses, etc. are paid out in an accurate and timely manner and that new staff are enrolled in payroll / pensions etc.
Person specification:
● Bachelors-degree qualification or relevant professional experience.
● Experience working in a similar or relevant role with a passion for the GH50/50 mission and where they can have impact.
● Experience in human resources, policy creation and GDPR.
● Experience engaging with NGO boards of trustees.
● Demonstrated proficiency in managing teams, some of whom are based remotely.
● Experience of working effectively in a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
● Experience working independently and flexibly. An ability to manage competing priorities and ensure projects are delivered on time and to a high standard.
● Strong familiarity with MS Excel and proficient in using a wide range of software.
Competencies:
● Excellent written and verbal communication skills, including a good standard of written and verbal English
● Excellent organisational and planning skills
● Ability to work both independently and collaboratively within a multidisciplinary team
● Ability to lead and manage a largely remote team
● Ability to work to deadlines
● Self-starting skills
● An organised approach to time management
● A commitment to social justice, gender equality and global health
All Staff are required to:
● Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity
● Ensure that they have read and understood all mandatory policies and procedures
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity
● Undertake training as required
● Attend staff and team meetings as required
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities
Our generous staff benefits include:
● 28 days annual leave, plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period
● Flexible working arrangements – with at least 1-2 days per week in the Cambridge office
● 5% employer pension contribution
● Employee Assistance Programme (EAP) via Health Assured
● Professional Development and Training
Global Health 50/50 wants to fast-forward the pace of change to make global health more gender equal.
![sk.png](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/sk_2024_06_27_03_46_27_pm.png)
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Business Development & Fundraising Coordinator
Purpose
To deliver income from different sources including, but not limited to, corporate engagement and Trusts and Foundations
Responsible to
Associate Director of Programmes & Business Development
Responsible for
N/A
Working with
Fundraising Team, and external contacts including RedR supporters, corporates, and Trusts and Foundations
Location
Hybrid (in the London office 2 – 3 days per week)
Post
Full-time
Period
Permanent
Grade
4.1
Salary
£ 38774
Other
As defined in our standard contract terms
RedR UK and the work we do
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
About this role
The Senior Business Development & Fundraising Coordinator will work as part of the Fundraising and business development Team at RedR. Their role is to work across all income streams within business development and fundraising, with a focus on running the business development and fundraising team’s day to day work, supporting the Associate Director of Programmes and Business Development in meeting BD and fundraising targets, draft high quality bids – particularly to institutional funders-, and nurturing relationships individual and corporate donors, as well as trusts and foundations.
MAIN DUTIES AND RESPONSIBILITIES
Team, Project and Line Management
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Manage the day-to-day operations of the business development and fundraising team, including line management of the BD/Fundraising Officer.
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Ensure timely delivery of BD and fundraising projects and deadlines in coordination with teams across organisation
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Oversee the management and maintenance of Salesforce and other software and applications.
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Ensure accurate income consolidation and donation capturing.
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Support the Associate Director of Programmes and Business Development in developing/updating and operationalising team strategies, budgets, systems, and processes.
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Regularly provide feedback and information to achieve improved results and integrate planning and delegation when making decisions.
Achieving Results:
Business Development
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Set ambitious targets together with Associate Director and achieve progress toward organisational objectives and Operational Plan.
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Conduct internal reporting and prospect research into opportunities and funder priorities
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Lead the development of successful small-medium and occasionally larger and complex bids to institutional and corporate donors, trusts and foundations in collaboration with teams across the organisation
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Assist the Associate Director of Programmes and Business Development in developing large bids, primarily for institutional funders, ensuring drafts are prepared to a high standard.
Fundraising: (With support from Communications Team)
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Lead the delivery of smaller fundraising activities and events.
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Collaborate with teams across the organisation to secure funding from trusts and foundations.
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Identify and implement opportunities for engaging individual donors.
Engaging with Stakeholders:
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Develop and implement strategies for engagement and partnerships with a wide range of funding stakeholders.
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Nurture strategic partnerships with key clients, understanding their underlying needs and exploring opportunities for cross-collaboration.
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Share relationship management of institutional and corporate donors, trusts and foundations.
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Communicate RedR UK’s unique value proposition to clients and expand the scope of engagement with them.
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Successfully negotiate terms that benefit both the client and RedR UK.
Demonstrating Leadership:
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Line-manage BD coordinator effectively, setting clear objectives and monitoring performance.
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Promote a culture of innovation and adaptability and encourage leadership development within the team.
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Demonstrate flexibility in situations of rapid change and maintain focus on delivering timely and appropriate results using available resources.
Humanitarian Learning Principles and Practices:
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Advocate for humanitarian principles and lead their integration into fundraising strategies and proposals.
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Ensure that all fundraising proposals and activities uphold humanitarian principles, enhancing the organisation’s compliance and ethical standards.
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Lead educational initiatives to deepen team understanding and application of humanitarian standards.
Technical Expertise:
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Exhibit technical skills in fundraising; strong understanding of humanitarian sector, funder priorities, bid development skills, writing, etc.
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Apply advanced technical knowledge to solve complex, multidimensional problems and serve as a technical resource for other team members.
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Continuously seek advanced learning opportunities and integrate cutting-edge practices into the team.
FUNCTIONAL EXPECTATIONS
EXPERIENCE
Essential:
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Good experience working with institutional funders and understanding funder priorities.
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Experience in the humanitarian sector and developing larger bids for institutional funders.
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Excellent writing skills and the ability to bring bids to a very high standard.
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Ability to present projects and organisation in line with funder priorities, criteria and requirements
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Good understanding of compliance and due diligence
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Proactive, independent, and collaborative attitude in a fast-paced organisation.
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Ability to manage multiple tasks and projects simultaneously
Ideal:
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Experience working with trusts and foundations, corporate, and/or individual donors.
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Familiarity with Salesforce and QuickBooks.
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Experience with income consolidation and donation capturing
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MEL expertise
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Line or matrix management experience
Note: This job description is a general outline of the key responsibilities and qualifications required for the Senior Business Development & Fundraising Coordinator position. Additional duties may be assigned as necessary to meet the organisation's needs.
Make it happen: apply now
To apply for this role, based in either our London office, please send your completed CV and Cover letter explaining how your experience is relevant to the role essentials given above and your motivation to apply for this role before 11th July 2024 on rolling basis. Cover letter is must with CV to apply for this role.
The client requests no contact from agencies or media sales.
The deadline for applications is Sunday 14th July 2024.
Location: UK, Lebanon, or Egypt
Location type: Hybrid
Reporting to: Director of Finance and Operations
Annual salary: £76K GBP. Salary is offered based on experience and location and will be adjusted dependant on the cost of labour for the country in which the candidate resides. Candidates must have the right to work in the country from which they are applying.
Contract type: Permanent
Working hours: Full-time (35 hours)
Manages: 2
Candidate level: Management
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Palestinian refugee camps in Lebanon.
Job Purpose
The Deputy Director of People and Culture will help implement the organisation's goals and strategy related to staffing, recruiting, and retention, and development ensuring that the HR policies and processes best support MAP’s mission. With 130 staff, growing to 170 during 2025, across 4 countries, the Deputy Director of People and Culture is also responsible for ensuring consistency throughout the organisation, fostering a common sense of belonging across all its offices, and supporting an inclusive, thriving work environment for all throughout the complete work life cycle. They will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the HR department, ensuring legal compliance and implementation of the organisation's mission and talent strategy.
Key Responsibilities
Human Resources
· Ensure continuous organisational improvements for all departments across MAP and be responsible for planning, coaching, and consulting with teams and individuals who need assistance solving organisational challenges.
· Implement a variety of initiatives, action plans, and training materials aimed at strengthening the functional areas within MAP.
· Be accountable for the administration of human resource programs including, but not limited to onboarding and deployment, compensation & benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, morale, occupational health and safety, and training and development.
· Identify staffing and recruiting needs and develop and execute best practices for hiring and talent management.
· Support diversity and inclusion initiatives as relevant.
· Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law and apply this knowledge to communicate changes in policy, practice, and resources to upper management.
· Monitor and ensure MAP’s compliance with local employment laws and regulations in which MAP staff operate and recommended best practices.
· Plan and manage all aspects of staff deployment including in occupied zones. Tasks may include risk assessments, training, health and safety measures, logistics, and legal compliance.
· Provide continuous support and develop emergency response plans, ensuring staff well-being and effective post-deployment reintegration.
· Provide comprehensive reports when required to MAP’s SMT and Board.
Organisational Development
· Ensure continuous organisational improvements for all departments across MAP and be responsible for planning, coaching, and consulting with teams and individuals who need assistance solving organisational challenges.
· Implement a variety of initiatives, action plans, and training materials aimed at strengthening the functional areas within MAP.
· Analyse and recommend changes to MAP’s systems and processes, team structures, and operations that will contribute to greater collaboration, cost effectiveness, and sustainability.
· Foster a success-oriented, accountable, and results-oriented environment within the organisation.
· Implement MAP’s organisational values of solidarity, dignity, integrity and impact.
· Ensure a cohesive global working culture by promoting inclusivity, collaboration, and consistent values across all international locations.
Team Leadership
· Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
· Ensure all HR staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
Diversity and Inclusion
· Support MAP’s efforts in building an organisational culture that embraces and empowers all employees so they may contribute their unique experience to further MAP’s organisational mission.
Person Specification
Experience
· Bachelor’s degree in human resources, business administration, or a related field.
· At least 5-7 years of experience in medical aid, conflict/occupied zones, or a similar field.
· Strong background in human resources within the NGO sector.
· Proven experience in implementing organisational strategies and values, ensuring alignment with company goals, and fostering a cohesive, value-driven culture.
· Success in ensuring the safety, well-being, and effectiveness of staff deployed in occupied territories.
· Experience with working in a diverse and multi-cultural environment, including the ability to recognise and address challenges arising from working in occupied zones.
· Proven experience in crisis management and employee support in high-stress environments.
· Demonstrated success in developing and enforcing health and safety protocols in occupied zones.
· Experience working with international teams on international issues and building a global working culture.
Skills
· Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
· Ability to work collaboratively with diverse teams and build a positive workplace culture under challenging conditions.
· Flexibility and adaptability to respond to changing circumstances and urgent needs in occupied areas.
· Proven ability to handle sensitive situations with diplomacy and confidentiality.
· Excellent interpersonal and communication skills.
· Fluent in spoken and written English required, proficiency in French or Arabic highly desirable.
Knowledge
· An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
· Commitment to MAP’s mission, services, and the right to health.
· Commitment to anti-discriminatory practice and equal opportunities.
· An ability to apply awareness of diversity issues to all areas of work.
· Commitment to the values and ethos of MAP.
· Prepared and able to travel occasionally to Egypt, Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
· Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Terms and Conditions
· This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
· This is a new role, and a review of the job description will be undertaken in early 2025 or earlier if required.
An applicant’s pack is available on request.
The deadline for application is Sunday 14th July 2024
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
About the Role
This is a mid-level role in a leading international consultancy and research organisation in the field of social development. As a Technical Specialist, you will have the opportunity to work within the Gender-Based Violence (GBV) portfolio, with the potential to work in other thematic areas on gender and social inclusion.
We are seeking candidates who will thrive in a smaller, specialist consultancy organisation in the international development sector. Please read on to learn more about the company, team and role, and the kind of applicants we are looking for.
ROLE OVERVIEW
Summary of role
Reports to: Tina Musuya (Head of Gender-Based Violence Portfolio)
Location: This is a UK-based role. You must have eligibility to work in the UK.
SDDirect's Head Office is located in Old Street, London. We operate a hybrid working model with flexibility on the frequency of office visits. This can be discussed further during the recruitment process. International travel may be required for this role.
Appointment term: Full time, permanent contract
Remuneration Package: This role is Band C with a salary range of £33,500 - £43,000. Salary upon appointment will be commensurate with experience and in line with team members in equivalent roles.
As a Technical Specialist, you will focus on providing research and technical support on GBV across a number of SDDirect’s projects. Your role will involve providing research for our two helpdesks, including the Ending Violence against Women and Children Helpdesk (for UK government staff) and GBV AoR Helpdesk (for humanitarian actors). You could also be involved in providing support to knowledge products and guidance material, policy and programme guidance, specialist research, and monitoring and evaluation of GBV programmes.
Click on the Job description below for a full description of the role's responsibilities, duties, and person specification.
How to Apply
If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV and cover letter. The deadline for applying is 21st July 2024. Due to the high volume of applications, we are only able to respond to shortlisted candidates.
As this is a UK-based role, please confirm your eligibility to reside and work in the UK as part of your cover letter.