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Closing in 5 days
Unfold, London (Hybrid)
£26,000 - £28,000 per year
Posted 1 week ago Quick Apply
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Page 5 of 7
London, Greater London (Hybrid)
£26,000 - £28,000 per year
Full-time
Permanent
Job description

About Us

Unfold is led by the people we serve and we get people where they want to be. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team. As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.

We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.

About the Role
As a Programme Officer at Unfold, you’ll ensure that our volunteer mentors feel supported and prepared for their work with young people. Alongside helping to recruit and onboard new mentors, including organising their training and reviewing their progress, you’ll be Volunteer Mentors main point of contact, making sure they have a rewarding and impactful experience. Your work will also include engaging with referrers, parents, and young people themselves, providing guidance and answering questions to ensure everyone feels connected to our mission.

You’ll also be hands-on with our youth programs, coordinating weekly Youth Support Groups and engaging with young people in outreach activities. You’ll work closely with our Programme Manager to build relationships with community organisations and support our Youth Advisory Council. Whether you’re planning group activities, creating outreach opportunities, or helping young people access resources, this role aims to empower youth across London.

About You
You’re passionate about youth development and have a strong understanding of London’s diverse communities, particularly in Westminster and nearby areas. You'll have great communication skills and will be comfortable connecting with people from a range of backgrounds. You'll also be able to positively represent Unfold at events, meetings, and group sessions. 

In this role, you'll apply your organisational skills to keep track of details, manage multiple projects, and ensure data is accurate and up to date. Regardless of your previous experience in a similar role, it's your empathy, enthusiasm, and commitment to improving outcomes for young people that will make you a strong candidate for this position.

We accept applications from everyone and based on the profile of our service users, are particularly keen to hear from:

  • Male candidates
  • Candidates from a global majority background
  • Applicants who may be less experienced, but have a good understanding, or lived experience of Westminister and Kensington and Chelsea.

Working with Us

  • Holidays: 25 working days (along with additional Christmas closedown days)
  • Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
  • Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
  • Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
  • Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
  • Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
  • Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role you may need to work from the office or other London locations on other days.)
  • Ecofriendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website. 
Application resources
Application Instructions

We welcome applications from everyone. Based on the profile of our service users we’re particularly keen to hear from male candidates, candidates with a global majority background, and applicants who have a good understanding and lived experience in Westminster and Kensington and Chelsea.

Posted by
Unfold View profile Organisation type Registered Charity Company size 11 - 20

Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups

Unfold logo Play
Posted on: 01 November 2024
Closing date: 17 November 2024 at 23:30
Tags: Administration,Communications,Volunteering Management,Customer Service,CRM,Database Management,Engagement / Outreach,Ethnic Minority / BAME,Refugee / Immigration,Safeguarding,Youth / Children

The client requests no contact from agencies or media sales.