National Support Manager Jobs

Job Title: Assistant Shop Manager, Guildford

Salary:  £23,400 per annum

Team: Retail

Hours: 37.5 hours

Location: Guildford

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                              

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.

The post holder must be able to work their contracted hours across the 7-day working week.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Friday, 15th Novemeber 2024

Interview Date: rolling interviews

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas within Eastern ODN. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care. 

This post will require extensive travel across Bedford and Luton (and the surrounding areas) and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

Here for the Blue Light community  

The Role and the Team 

Blue Light Card Foundation is seeking an experienced Marketing Manager to design, develop, and manage integrated marketing strategies that drive new customer acquisition and enhance fundraising growth. As Marketing Manager, you’ll leverage your marketing expertise to create effective campaigns across multiple channels, optimise media planning, and ensure successful outcomes to support the Foundation's fundraising initiatives.  Your contributions will directly impact the Foundation’s growth and sustainability, enabling us to further our mission. 

The Blue Light Card Foundation gives a lifeline to those who give so much to keep us safe and healthy. We fund and deliver mental health and wellbeing support for the issues we know the community needs help with most – because as former police officers, military professionals and more, we've been on or supported the frontline. We understand.

What You’ll Do 

• Develop and manage the Foundation’s brand and creative strategy in conjunction with the CEO and Head of Fundraising 

• Oversee and administer marketing and communications for the Foundation, including annual plans, message development, campaigns, creative direction, target audiences, timelines, talking points, and other related issues 

• Spearhead the development, maintenance, and evaluation of marketing and communication materials, including annual reports, publications, videos, events, printed collateral, digital marketing, direct mailings, image development and design, research, and talking points 

• Manage the Foundation’s strategies to drive successful giving campaigns through corporate supporters, public annual giving vehicles, and special events, including mass participation or community fundraising events, to ensure fundraising goals are achieved 

• Develop, implement, and monitor project budgets, ensuring compliance with applicable fiscal restraints, analyse data, manage resources effectively, and adjust project budgets and activities to ensure strong fundraising results 

• Manage the Foundation website and social media channels, developing content and increasing followers to meet overall communication and marketing priorities 

• Oversee the communications for the Foundation’s donor stewardship programme for annual donors, first-time donors, and corporate partnerships 

• Manage in-person events, including fundraising events and brand awareness events. 

• Develop, implement, and monitor the communications plans for grant making, including post-award communications disseminating the impact of our work 

What You’ll Bring  

• Extensive experience in marketing strategy development and execution, particularly in integrated, multi-channel campaigns focused on customer acquisition and fundraising 

• Proven track record in managing brand identity and creative strategy, including the development of marketing materials such as annual reports, publications, and digital content 

• Demonstrated experience with digital marketing techniques, including social media management, SEO, email marketing, and online analytics 

• Experience in planning, executing, and evaluating marketing campaigns, including both organic and paid media strategies 

• Strong background in managing multiple projects simultaneously, with an emphasis on meeting deadlines and budget constraints 

• Ability to evaluate and interpret data to assess campaign performance and make informed decisions for future initiatives 

• Understanding of mass fundraising strategies and corporate partnerships 

• Experience in building and maintaining relationships with a diverse range of stakeholders, including donors, corporate partners, and community organisations 

• It would also be beneficial if you have experience in developing public relations materials and managing media relationships and third-party agencies or vendors to execute marketing strategies effectively 

Our Culture 

Blue Light Card Foundation culture is built around our members, who are at the heart of everything we do. Our people are integral to helping deliver life-enhancing local and national projects, through grants, to support the wellbeing of the incredible Blue Light community.

Blue Light Card Foundation allows us to go further in helping our members. We’re committed; we’re supportive; we empower, and we understand. Our values underpin our vision; working towards a future where every member of the Blue Light community, both past and present, feels empowered, supported and heard. 

We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are. We promote hybrid working, but we value in-person collaboration so encourage time in our offices. How regular and in which office location depends on the role and team. We don't offer remote-only roles. 

What We Offer 

• Hybrid working and flexible hours 

• Free parking and EV charging onsite (chargeable) 

• 25 days plus public holidays and an additional day off for your birthday

• Great social events e.g., Christmas party, family fun day, summer party, sports matches 

• Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks)

• Onsite gym (including access to free HIIT & stretch classes)

• Learning and development opportunities

• Group auto-enrolment pension plan

• Enhanced maternity, paternity, sick pay

• Company funded private medical insurance

Educational Partnerships Regional Manager (London and South East) 
Salary: £37,750 per annum
YE Pay Grade: 6
Permanent
Full time: 37.5 hours/5 days per week 
Home based with significant travel within the region 

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager for London and the South East. 

Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.

As an Educational Partnerships Regional Manager you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as Educational Partnerships Regional Manager will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.

The Educational Partnerships Regional Manager role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include,  which is not an exhaustive list.

• Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres.
• Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
• Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
• Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school.
• Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.

We are looking for:
• A motivated self-starter 
• Confident leader who can quickly support develop an existing team
• Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
• An understanding or experience of managing varying relationships, including volunteers
• A great promoter and inspirer in helping young people achieve their potential
• Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

This is a home-based role, however, will require significant travel throughout and covering London and South East.

DBS required: YES

To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 15th November 2024. Please note applications without a cover letter will not be considered.

Interviews will take place via MS Teams, on 18th and 19th November 2024.

Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful. 

About us

Collaborate CIC is at the forefront of pioneering collaborative approaches to social change and public services. As an innovative social consultancy and think tank, we are building the thinking, culture, and practice of collaboration to help us meet the challenges of today, together. We work towards a vision of a collaborative society — one that is equitable, caring, and sustainable. 

About the role 

At the heart of our organisation is a deep well of expertise, creativity, and rigorous thinking. However, we recognise that while we are brilliant thinkers and do great work, we need someone to help us better communicate the value and impact of what we do to wider audiences. 

We’re looking for an experienced Communications and Marketing Manager with a strong background in strategic communications, ideally with sector knowledge, who can spread the word about our incredible work to support people and places, and grow the movement for a more collaborative, equitable society where we all are supported to flourish.

This role will manage our external communications and marketing content. It will be supported by and report to a Director, while collaborating closely with both the operations and practice team. This role will be ‘top to bottom’, considering and developing our communications strategy, and putting strategy into action by creating marketing materials, optimising our website content, and driving engagement on social media to effectively share our content externally.

About your experience and skills

You will be a versatile and persuasive communicator, particularly in writing, who can adapt their approach to suit people from different sectors and with levels of seniority. 

You will be a creative and practical thinker, capable of developing and delivering annual plans for our communications as well as adapting quickly to new opportunities . 

You’ll thrive in a collaborative team environment, working closely with project team members to develop content, and help them increase their communications and marketing skills. 

Strong organisational abilities are key, as you'll juggle multiple tasks across different timelines. You should also be comfortable with a variety of digital tools and quick to adapt to new platforms. 

Finally, you’re passionate about improving public outcomes, curious about social change, and likely have experience—whether personal, professional, or voluntary—of working toward that goal.

For more information on job responsibilities and experience requirements see attached for the full job description.

About the package and benefits

• Salary range: £35,000 - £42,000 (pro-rata)
• Location: We’re a national organisation with an office in London. All of our team work in a hybrid way, which varies depending on role and location. This role requires at least 1 day per week/fortnight in the office during the induction period. Beyond that, you are required to come to London at least once every 6 weeks.
• Working hours: preference is 22.5 hours per week, open to exploring flexible working requests that match organisational needs with personal needs/preferences
• Additional holiday over the winter holidays, on top of 25 days' (pro rata) holiday and bank holidays
• Pension contribution equal to 3% of your pro-rata salary
• Options for multi-purpose loans, bike-to-work scheme, eye tests, enhanced parental leave pay and we're open to exploring more...
• Being part of an inclusive, team-led, learning environment

Next steps and how to apply

• To apply, please follow the how to apply button below before 5pm on Monday 11th November.
• You’ll answer questions that are related to your interest in this role and your experiences and skills that would help you to do it. After the job closes, your answers will be anonymised, randomised and then reviewed by a panel of reviewers to ensure that every application is treated fairly and without bias.
• First interviews 25-28th November: you will meet 2 members of the team to discuss your experience and skills and to complete a short task.
• Second interviews 2-4th December: the opportunity to meet 2 more members of our team and to talk about you and the role with us further.

We hope to make an offer by mid December! If availability allows, we would love the person to start in post in January, or as soon as they have completed any required notice period.

Also, we love giving and receiving feedback, so at the end of the application process you'll receive insights into how well you performed and be invited to give anonymous feedback to us, or feel free to reach out to us to give more personalised input.

We are an equal opportunities employer

Collaborate supports flexible working and enables the potential for growth within this role and the organisation.

We seek to be a genuinely collaborative organisation, sharing ideas across the team through weekly team meetings and regular learning sessions. We collectively consider our broader strategy, examine and share learning across our projects, and explore how we might develop our work and our thinking.

As a Living Wage employer, we believe in paying our team fairly and are committed to promoting equity of opportunity for all. 

Being equitable, inclusive and fair is not easy or simple and we are challenging ourselves, talking, working and learning about how we can continue to do this better. We aim to create an inclusive working environment in which all individuals are able to make the best use of their skills and are enabled to thrive.

Here for the Blue Light community  

The Role and the Team 

Blue Light Card Foundation is seeking an experienced Corporate Partnerships Fundraising Manager.

As Fundraising Manager you’ll spearhead the purpose driven corporate partnership program for the Blue Light Card Foundation, to maximise fundraising income.  You’ll play a crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. 

The Blue Light Card Foundation gives a lifeline to those who give so much to keep us safe and healthy. We fund and deliver mental health and wellbeing support for the issues we know the community needs help with most – because as former police officers, military professionals and more, we've been on or supported the frontline. We understand.

What You’ll Do  

• Identify and cultivate relationships with new, corporate partners, individual donors, major donors' foundations, and other potential supporters 

• Create and execute comprehensive fundraising plans and strategies to achieve revenue targets and support BLCF’S strategic plan and mission 

• Write compelling proposals, solicitation letters, and other fundraising materials to secure funding from businesses 

• Create, launch and manage supporter stewardship and recognition programs to ensure corporate donors and partners feel valued and engaged with the organisation 

• Identify and cultivate community fundraising initiatives such as mass participation employee fundraising. You’ll lead community fundraising efforts among Blue Light Service employees, who are also the potential beneficiaries of our charitable grants 

• Work with the marketing function to create effective fundraising campaigns and materials, including digital and print collateral, social media content, and email campaigns 

• Utilise our donor management software / databases to track donor interactions, manage donor information, and analyse fundraising data 

• Provide regular reports and analysis on fundraising activities, goals, and outcomes to the CEO and Trustees 

What You’ll Bring  

• Significant experience in non-profit fundraising and development with a proven track record of success in meeting fundraising goals and securing major gifts 

• Experience crafting compelling fundraising appeals, grant proposals, and other donor communications 

• A creative approach to corporate partnerships, identifying opportunities for uplift and increased engagement among existing partners, fostering a strong sense of connection to the charity’s mission 

• Knowledge of fundraising best practices, ethical guidelines, and regulations governing charitable organisations 

• Experience in donor pipeline management

• Confidence providing updates to the board of Trustees 

• Knowledge of marketing communications strategy and donor engagement, as well as CSR/ESG driven partnerships would be highly beneficial 

Our Culture 

Blue Light Card Foundation culture is built around our members, who are at the heart of everything we do. Our people are integral to helping deliver life-enhancing local and national projects, through grants, to support the wellbeing of the incredible Blue Light community.

Blue Light Card Foundation allows us to go further in helping our members. We’re committed; we’re supportive; we empower, and we understand. Our values underpin our vision; working towards a future where every member of the Blue Light community, both past and present, feels empowered, supported and heard. 

We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are. We promote hybrid working, but we value in-person collaboration so encourage time in our offices. How regular and in which office location depends on the role and team. We don't offer remote-only roles. 

What We Offer 

• Hybrid working and flexible hours 

• Free parking and EV charging onsite (chargeable) 

• 25 days plus public holidays and an additional day off for your birthday

• Great social events e.g., Christmas party, family fun day, summer party, sports matches 

• Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks)

• Onsite gym (including access to free HIIT & stretch classes)

• Learning and development opportunities

• Group auto-enrolment pension plan

• Enhanced maternity, paternity, sick pay

• Company funded private medical insurance

• Healthcare cashback plan 

• Employee assistance programme (including mental health support) 

• 35 hour working week 

About the Help Chapter

The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.

About the role

As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.

This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.

You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.

You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.

You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.

Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.

 What might a day in the life look like? 

• Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
• To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
• Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
• Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
• Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
• To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
• A monthly compliance tracker to be shared internally so we know our key areas of focus.
• Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
• To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
• To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
• To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
• To catch up with your Chapter and offer valuable insights and support.

Who are you?  

· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment 

· You have a can-do attitude and are focused on achieving outcomes 

· You’re happy to share your thoughts, skills, knowledge, and experience 

· You have an open mindset and embrace new concepts and ideas 

· You’re a natural collaborator 

· You’re adaptable within a changeable environment 

· You thrive in an agile product design and delivery environment 

What will be in your toolkit? 

· Strong digital skills and a sound understanding of agile values and principles 

· A commitment to the organisation’s culture 

· Comfortable with ambiguity 

· Bravery, courage and an appetite for risk taking 

· An exclusive focus on customers 

· An enthusiasm for giving and receiving continual feedback 

Disclosure check

This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.

Our expectations

We expect all staff to:

· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.

· take responsibility for promoting and safeguarding the welfare of children and young people.

· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.

The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment. 

Job Title: Sierra Leone Programme Manager – Street Child Germany
Reporting to: Head of Programmes – Sierra Leone & Liberia
Salary: €35,000 - €40,000
Contract Type: Full time (37.5 hours per week)
Principal Location: Freetown, with frequent travel across Sierra Leone
Updated: October 2024

Our Organisation:

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 1,000,000 children to go to school and learn.

Part 1: Role Purpose:

We are seeking an outstanding Programme Manager to oversee the management of an exciting new Bengo-funded project piloting an innovative approach to overcome poverty as the primary barrier to education through the development of community-based savings groups. Working closely with Street Child’s national partner, the role holder will support the effective implementation of adaptive programming through hands-on support to implementation teams. Based in Freetown, the role-holder will travel frequently to project locations to monitor progress.

The successful candidate will work closely with the Street Child Germany team to ensure compliance to donor requirements and prepare accurate and timely donor reporting. The Programme Manager will also support the development of Street Child’s growing portfolio of German government, trust and foundations, and corporate funding in Sierra Leone, and wider West-Africa region, contributing to proposal writing, report writing and communications materials.

Knowledge of the German language and experience with Bengo compliance requirements would be a distinct advantage.

Part 2: Key Responsibilities:

1) Programme Management – 50%

• Work in collaboration with partner management to ensure quality and timely implementation of programme activities.
• Work alongside the implementation team to provide strong hands-on support in programme delivery and MEAL approaches, identifying and addressing challenges and blockages.
• Work closely with implementation teams to improve data analysis and learning, supporting the development of remediation plans where necessary.
• Alongside colleagues, provide training, guidance and advice to partner delivery staff to ensure effective and accurate use of programme documents and tools.
• Review narrative and financial quarterly reporting from implementing teams and provide feedback.
• Lead on donor reporting for the new Bengo project.

2) Programme Funding – 25%

• Work closely with the Street Child Germany team to respond to funding opportunities and guide programme development, in close liaison with Sierra Leone country team, and wider West-Africa teams, as required.
• Contribute to, and/or lead proposal writing, working closely with the Head of Programmes.
• Liaise with finance and programmes colleagues on budget and target setting for new opportunities.
• Prepare, and contribute to, reporting for a range of T&F and corporate donors.

3) Financial Support – 20%

• Support programme teams in compiling requisitions in line with programme forecasts and budgets.
• Work with finance colleagues to collate financial reporting, in line with donor requirements.
• Ensure compliance with donor expectations across the programme.

4) Other – 5%

• Coordinating staff, stakeholders and donor visits, as required.
• A strong commitment to Street Childs vision, mission and values.
• Adhere to all Street Child’s policies and procedures.
• Represent Street Child appropriately both internally and externally.
• Carry out all reasonable requests that are within the broad remit of the role.

Part 3: Person Specification

Experience and Knowledge:

Attributes / Essential / Beneficial

• Relevant field experience of development programming, with a commitment to and respect for local partnership.
• Experience of successful delivery of team objectives by working closely and collaboratively within a team at all levels.
• Experience of data collection, cleaning and analysis.
• Relevant experience of working in support of local partners.
• Demonstrable experience of budget management.
• Demonstrable experience of capacity building with national staff.
• Demonstrable experience of donor reporting.
• Experience with Bengo funding and/or other German donors.
• Strong working knowledge of education, child protection and livelihoods approaches.
• Strong working knowledge of the Sierra Leone, or wider West-Africa context.
• Experience supporting the design and development of livelihoods programming.

Skills and Abilities:

Attributes / Essential / Beneficial

• Good organisation and administrative skills and an ability to forward plan.
• Coaching / Capacity Strengthening Skills.
• Good time management skills, able to work to tight deadlines and an ability to work under pressure.

Other;

Attributes / Essential / Beneficial

• Excellent written and spoken communications in English.
• A ‘can-do’, and agile attitude, a passion for problem solving and adaptive thinking.
• Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks within a fast-paced team.
• Strong preference for German language skills.

Education / Qualifications:

Attributes / Essential / Beneficial

• Degree or Higher in International Development or related field; or relevant training courses in MEAL.

Street Child’s commitment to Safeguarding:

Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff.

As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks. Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

To apply:

Please answer all the pre-application questions in depth and submit your CV and a covering note explaining why you think you could make an extraordinary impact in this role.

We will be reviewing applications as they are submitted so interested candidates are encouraged to apply early. 

A bit about us

Do you want to create a better world for animals? At the RSPCA, we believe all animals deserve kindness and respect. We work for the benefit of every animal – as well as pets, that includes farmed animals, wildlife, and animals used in science. Choose a career with us and make a difference for every kind.

We are looking for a new team member to cover a period of maternity leave for a 12-month period. As National Press Officer, you will be working as part of a busy and prolific Press team, reporting into the National Media Manager.

• Working hours: 21 hours per week.
• Hybrid role: Your base will be at Home and your nearest hub. Our hubs are in Horsham (West Sussex), (Blackfriars), London or Cardiff (South Wales). You will be expected to travel to various locations for interviews, filming, meetings and events as and when required. 

We role model our values through our people culture and keep connected through regular/daily check-in's and team meetings, your colleagues are always on hand to support or chat. It's important to us that you feel part of our team from the get go! 

Are you ready to join our movement?

What a day might look like for you

Here at RSPCA we know it's a cliche but no two days are the same. We've added a short summary of what a typical day might look like, for a full insight please refer to the attached job description.

Tasks:

• Write and research press releases, statements for journalists, Q&As and other output on a wealth of animal welfare topics; ensuring these are in line with RSPCA policies.
• Respond quickly and effectively to queries from the media on the work, policies and campaigns of the RSPCA by writing statements and following the sign off procedure.
• Be a national and local spokesperson on general and speciality animal welfare issues, undertaking radio/TV interviews as required.
• Respond reactively to local and national journalists calls, emails and enquiries.
• Gather and generate news stories from across the organisation - on a variety of topics, including RSPCA campaigns, pets up for rehoming, statistical trends, education and more.
• Promote the RSPCA's frontline, campaigns and policy work, by devising communications plans and formulating ideas for press releases, media launches and other tools to engage with journalists.
• Analyse and report on the impact of RSPCA press output - both in terms of media coverage gained; traction with key target media; but also its wider impact in supporting the organisational objectives and new RSPCA Strategy.
• Develop and formulate relationships with key media outlets and journalists, including the successful pitching of stories.
• Initiate and maintain contacts with all relevant journalists, broadcasters and PR agencies, internal departments and other departments.
• Collate and analyse key RSPCA and animal welfare statistics.
• Brief RSPCA spokespeople before media appearances and interviews; preparing them appropriately and in line with the charity's policies and strategy.
• Monitor the media landscape as it relates to the RSPCA, animal welfare and the third sector; and produce reports as required in relation to coverage.
• Write copy on RSPCA court stories, utilising a knowledge of media law and court reporting to ensure output adheres to legal requirements and RSPCA processes. 
• Writing for and adding content to the RSPCA website; and working closely with the RSPCA's social media, broadcast, web and other comms-focussed teams to communicate key messages to supporters and the wider public. 

What makes a great National Press Officer?

You'll have:

• Previous experience working either as a journalist, a press officer or in a PR/comms environment, combined with the ability to build good working relationships both within and outside of the organisation.
• Ability to deliver to deadlines, working off your own initiative.
• A proactive and independent approach to work and newsgathering.
• Either an NCTJ qualification - which includes the modules of media law and court reporting; a relevant PR or Communications qualification, or demonstrable relevant experience.
• Good working knowledge of Google applications/Word and typing skills.
• Ability and willingness to travel to RSPCA locations and events, if necessary.
• Ability to prioritise own workload and take a flexible approach to work duties.
• Willingness to work occasional unsociable hours.

Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.

Applicants must have the legal right to work in the UK - We are unable to sponsor visas at RSPCA

Final note from us & good luck with your application!

Interviews will take place remotely on the 12th of November. 

Due to high interest in some of our roles, we review applications as they are received. This can occasionally result in positions closing earlier than advertised. Therefore, we strongly recommend submitting applications early. Unfortunately, we are unable to accept applications after the posted closing date.

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible

We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA.

Should you need any support with your application or interview process please contact us.

Our mission is to ensure animals have a good life by rescuing and caring for those in need, by advocating on behalf of all animals and by inspiring everyone to treat them with compassion and respect.

We're looking for two kind, compassionate and resilient Support Workers to join our Learning Disabilities service in Hertfordshire.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. This includes providing personal care, domestic duties, emotional and social support in a person centred way. Staff will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

The service is staffed 24/7 and all staff is required to cover at least one sleep in a week.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

As a Family Support Worker, you will work in close partnership with families and school staff to deliver a programme of casework to promote and improve educational outcomes for the children we support. 

You will also focus your support to help improve attendance, punctuality, engagement in learning, improved behaviour in school and the local community as well as improving social and emotional regulation and well-being.

You will have excellent relationship-building and communication skills with a proven ability to communicate with a wide group of people. 

You’ll have previous experience of: 

• working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support

• working in an educational or outreach environment 

• working effectively with social and emotional factors affecting a child’s capacity to learn

• Delivering family support

• working with families from diverse communities

To view the job description please click here. 

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document which you can find here.

As an employer, we offer:

• Perkbox membership 

• Employee assistance programme

• Life assurance 

• Pension scheme

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, and government guidance and complies with best practices. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.

Supplier Partnerships Manager

Contract: Permanent, Full Time

Salary: £43,668 - £45,851 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in Supplier Management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Supplier Partnerships Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Supplier Partnerships team sits within the Supporter Experience and Operations Team at WaterAid and aspires to deliver sector-leading supporter care, excellent supplier management and contracting expertise and effective internal & external response handling operations. The team exists to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.

About the Role:
As our Supplier Partnerships Manager, you will manage the Supplier Partnerships sub-team, reporting into the Supporter Experience & Operations Lead. The Supplier Partnerships Team plays a central role in supporting our fundraising teams to maximise supporter engagement through the selection and performance management of our key external service partners. This team are a centre of subject expertise and will also ensure we have well defined and consistently applied approaches to supplier management across the Mass Engagement department.

In this role, you will actively manage a small portfolio of strategic fundraising service suppliers, ensuring contractual requirements are met, as well as defining and monitoring service levels (SLAs) to ensure performance is maintained.
You’ll also: 

• Effectively lead, manage, and motivate the Supplier Partnerships team, ensuring each member of the team makes a full and effective contribution to the organisation
• Maintain a network of key stakeholders within WaterAid, ensuring that their needs and responsibilities relating to supplier management are understood
• Foster a culture of continuous improvement within the team, proactively identifying opportunities for improvement or efficiency gains where these contribute to the overall supporter experience
• Act as the subject matter expert for supplier management, promoting and championing best practice within the wider organisation, providing specialist advice and training as required
• Maintain a level of awareness of external trends and best practice in supplier operations and procurement, ensuring that WaterAid are at the leading edge in terms of our services and standards
• Work with the Supporter Experience and Operations Lead in developing detailed budgets, forecasts, and plans

About You:
To be successful, you’ll need: 

• Excellent supplier management / relationship management, ideally in a charity fundraising environment
• Successful experience of people management, coaching, training, and personal development
• Demonstrable experience of using / designing KPIs, SLAs and other performance metrics to drive process and service quality improvements
• Strong stakeholder relationship management (up to senior management), able to work collaboratively to build positive and effective working relationships across teams
• Ability to identify problems, undertake analysis and deliver potential solutions through influencing and negotiating with others

Although not essential, we also prefer you to have:

• A good understanding of fundraising regulations i.e. Fundraising Code of Practice, Gift Aid and BACs (Direct Debit) regulations
• Professional qualification in supplier / service procurement or directly relevant experience

Closing date: Applications will close at 23:59 on the 3rd November 2024. Availability for interview is required week commencing 4th November 2024.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People Service in Bracknell.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

NVQ Level 2 or equivalent, or experience within charity/social care sector
Relevant specialism experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The IT Manager will lead and maintain the continuous development of the current ICT infrastructure; integrating and managing software systems, databases, and productivity/collaboration tools. They will also be responsible for ensuring the adequacy of the National Offices IT infrastructure and development of that infrastructure with the National Office users.

The IT Manager will be responsible for ensuring that the ICT budget is complied with and maintained and will be responsible for resolving any under/overspends within the ICT budget.

If you would like to apply for this role, please visit our website to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on 4th November 2024

The interviews will take place in 12th November 2024, location TBC. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.