National Head Of Operations Jobs
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This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
- Demonstrates strong financial literacy and business acumen.
- Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
- Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing multiple projects.
- Experience of managing staff and volunteer teams.
- A strong understanding of community food programmes.
- Demonstratable history in achieving targets.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: December 2024 or January 2025
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will contribute to the coporate needs and development of the Trust, with advice and input grounded in sound financial strategy and legal principles.
Maintaining effective management systems and controls to safeguard the financial integrity of the Trust and ensure that all departments are promptly and accurately informed about their financial performance.
To manage and develop the Finance Function which is responsible for the provisin of accounting and investment information and financial services.
Working alongisde the CEO to plan the resources required to support the Trusts activities.
Service the Investment Committee including prepare, develop and anlyse strategic and management accounting information from our Investment Managers
Act as Company Secretary
Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability, and vision for the role, and how they meet the requirements of the person specification in details by 5pm on 4th November 2024.
Interested candidates are encouraged to submit early applications as the application window may close sooner than 4th November 2024 if a suitable candidate is found.
Interviews will be held on the 14th and 15th November 2024.
We are looking for the successful candidate to take up their post in January/February 2025.
Formed in the 1920's we have a long history of providing services for retired Pilkington employees and their family members across the UK and overseas
The client requests no contact from agencies or media sales.
Are you ready to take on a leadership role in a charity that’s making a real difference? Southampton City Mission is offering an exciting opportunity for a proactive and strategic Head of Operations with hands-on experience in a multi-disciplinary operational role to build on the strong foundations already laid.
Responsible for HR, Communications, Fundraising & Finance, IT, Premises Management and Governance you’ll regularly report to the Board of Trustees and line manage the administration team. We are looking for an individual with excellent communication and organisational skills who will work alongside the CEO, playing a pivotal role helping to shape the charity’s future strategy. We’re open to discussion with the successful candidate around hours being worked flexibly.
If you’re a natural implementer and you’re passionate about working for a faith-based charity that’s growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve!
Please read the full job description and person specification for further information.
SCM is committed to keeping children and adults at risk safe and to equal opportunities. A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK. There is an occupational requirement for this role to be filled by a Christian.
The client requests no contact from agencies or media sales.
Job Title: Head of Operations
Salary: £40,221 (NJC SCP 32) per annum (pro rata)
Benefits: Health and Wellbeing cashback scheme, company sick pay and an annual leave entitlement of 25 days + bank holidays in addition to mental health days.
Hours: 0.8-FT (28 - 35 hours per week) flexible arrangements will be considered
Contract: Permanent
Location: Bristol office based with some flexibility for remote working. Please be aware Wednesday is a compulsory office day and the successful candidate must be available for in-person meetings.
About Us:
Self Injury Support (SIS) is the leading UK charity dedicated to supporting individuals affected by self-harm. We understand that self-harm is not a standalone mental health issue; it is also often a complex personal, social, political and economic issue. Our mission is to provide accessible, inclusive, experience-led services and evidence-based training to improve the lives of those who self-harm and the people who care for them; helping to reduce harm directly and indirectly, minimising stigma, and creating collaborative, compassionate avenues for change.
We are a small, ambitious charity and are looking for a someone to join our team as Head of Operations, ensuring the smooth running of our day-to-day operational services so we can continue making a difference.
The Role:
As Head of Operations, you will play a pivotal role in the strategic and operational management of SIS. You will be responsible for overseeing HR, finance, and facilities, while providing essential leadership support to the CEO. This is a unique opportunity to help shape the future of the organisation, ensuring our infrastructure is strong and sustainable.
Key Responsibilities:
- HR Management: Oversee recruitment, employee relations, and performance management processes to ensure we attract and retain the right talent.
- Finance: Manage budgeting, financial reporting, and day-to-day financial operations, ensuring funds are used effectively and efficiently.
- Facilities: Oversee the management and maintenance of our facilities, ensuring a safe, supportive environment for both staff and beneficiaries.
- Leadership Support: Work closely with the CEO, providing strategic and operational advice, supporting decision-making, and ensuring alignment with our goals.
- Compliance & Governance: Ensure we meet our legal, financial, and regulatory obligations, managing policies and risk assessments.
- Team Leadership: Lead, inspire, and develop the operations team, instilling a culture of collaboration and continuous improvement.
Who We're Looking For:
We are seeking an individual with strong operational management experience, ideally within the charity or non-profit sector. You will be a strategic thinker with excellent organisational skills, able to manage multiple priorities effectively. A passion for our cause and a commitment to supporting those affected by self-harm is essential.
Key Skills and Experience:
- Proven experience in HR, finance, and facilities management, ideally within a charity or non-profit organisation.
- Strong leadership and people management skills, with the ability to inspire and motivate a team.
- Experience in budget management, financial reporting, and ensuring financial sustainability.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
- Strong understanding of compliance, governance, and risk management.
- Empathy, compassion, and a genuine desire to make a difference in the lives of those affected by self-harm.
Interview Date: 29th October 2024
Why Join Us?
You’ll be part of a passionate and supportive team, working in a rewarding role where you’ll directly contribute to improving the lives of vulnerable individuals. This is an opportunity to make a meaningful impact in a senior leadership position within an impactful mental health charity.
Researchers have identified a considerable gendered difference in the approach to applying for new job roles, with women often choosing not to apply unless they meet 90% or more of the criteria, while men are likely to apply with a 60% match. To better address this, and the women in leadership gap in the UK, we encourage all applicants to consider whether they may be suitable for the role even if they do not meet 100% of the criteria. You will have the opportunity to highlight blind spots at interview and we welcome an open discussion about where you wish to develop your skills.
For more information, please refer to the attached job description.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
About the role:
The Head of Operations will oversee the day-to-day running of the global operations of Reprieve UK and Reprieve US and our work around the globe.
They will be responsible for assisting with planning, implementing, overseeing, and evaluating the systems, processes and relationships that enable caseworkers, fellows, and consultants to do the challenging work that they do as efficiently, safely and effectively as possible. They will help devise creative solutions to build a flexible and supportive environment in which staff can carry out their work.
The Head of Operations will work closely with and supervise the work of the HR Operations Manager and the Office and Executive Support Officer. Reporting to a member of the Senior Management Team, they will provide support to the Joint Executive Directors as well as broader staff team, Fellows and consultants.
About you:
You will be someone who is confident in overseeing a wide remit including:
- Human Resources
- Security Risk Management incl. Health and Safety and Duty of Care
- Insurance
- Office & Budget Management
- Information Technology & Cyber Security
- General Operations
This role also oversees accounts payable and the annual audit for our sister organisation Reprieve US (working with our US based US qualified accountant).
You are a positive person with a can-do attitude, extensive experience in operations management and security risk management, experience of managing or supervising individuals and teams, proven ability to manage conflicting priorities and a strong problem solver.
The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
Further information
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% per week from the London office and the rest of the week from home. You will also be available outside of office hours in the event of an emergency and when required as part of the security risk management framework (for example to monitor extreme risk trips).
Applicants must have the right to work in the UK currently and for the duration of the contract, which will be checked prior to interview.
How to apply:
Please click on “Apply via website” to download our candidate pack for the full job description, person specification, and the application form. Only applications made by use of the application form can be accepted.
Application deadline: 23:59 GMT 03 November 2024.
The client requests no contact from agencies or media sales.
Job description: Head of Operations
Responsible to: Chief Executive Officer (CEO)
Working hours: 30 hours per week, Monday – Friday, 10am – 4pm
Salary:Starting salary £28,080 - £31,200 (FTE £35,100 - £39,000)
Interview date: We expect to hold interviews week beginning 11/11/24
West Cornwall Women's Aid provides vital support to women and children who have faced any form of domestic abuse and/or sexual violence, at any stage of their life. The women we serve are at the heart of our mission, and their voices shape the direction of our services. We are committed to raising awareness about violence against women and girls and to educating our community on the gender-based nature of domestic abuse and sexual violence. As an inclusive organisation, we actively work to dismantle barriers that may prevent women from accessing the support they need. As a proudly feminist organisation, our values guide everything we do.
As the Head of Operations, you will have oversight and management responsibility for all operational aspects of service delivery. You will understand the needs of women who have experienced abuse and will ensure the services are delivered through a trauma-informed lens, including trauma stabilisation and support. You will be committed to anti-oppressive and anti-discriminatory practice and understand the multiple and intersecting forms of oppression that our service users may face.
We welcome applications from all women with appropriate and relevant experience, particularly women from minoritised backgrounds, as they are underrepresented in our team.
Key responsibilities:
- To line manage and supervise operational managers including Refuge Manager, Community Services Manager, Counselling Services Manager and the Volunteer Coordinator
- To participate in the recruitment, induction and training of staff and volunteers.
- To support the emotional welfare of staff and volunteers, with an awareness of vicarious trauma and appropriate interventions
- To support line managers to develop and embed organisation-wide cultural competency
- To lead on quality assurance and case management across the organisation for the delivery of support services
- To work with line managers, supported by the CEO, to annually review services, with an emphasis on accessibility and reaching minoritised women and communities.
- Plan and deliver internal and external training
- To review and monitor organisational strategy achievements alongside the Chief Executive on a quarterly basis
- To organise and chair meetings
- To develop creative ideas and engaging ways to showcase and actively promote WCWAid services and outcomes, including creation of promotional content
- To work with the Development Manager to develop, write and submit proposals, bids, fundraising applications to support operations
- To coordinate, with the support of relevant managers, monthly, quarterly and annual internal and external reporting ensuring that all funder requirements are met
- To liaise with, develop and maintain good working relationships with all appropriate agencies in both the voluntary and statutory sectors at local, regional and national level
- To attend all appropriate multi-agency meetings and forums
- To ensure strong, effective and coordinated working across all service areas within the organisation
- To ensure that services comply with all statutory, legal and contractual requirements with the support of the Services Coordinator
- To ensure all staff work within the policies, procedures and ethos of WCWAid
- Undertake all the duties of Safeguarding Lead including reporting, reviewing cases and learning, ensuring staff are trained and confident to deal with a wide range of safeguarding issues
- To support the development of a communications strategy and plan and ensure this is effectively delivered
- Support line managers to effectively manage and monitor outcomes, quality and performance to enable the highest standard of service delivery
- Reviewing, updating and managing operational risks on the organisational Risk Register
- Responsibility for the organisations Business Continuity Plan including organising the annual walk through and ensuring all key personal have access to current and accurate plan
- To work closely with the relevant operational managers to ensure that all contract compliance requirements are fully met
- To ensure that all service developments and improvements are informed by women’s voices
- To produce and support tendering and grant requirements including bidding and reporting activities
- To deputise for the Chief Executive Officer in her absence
Benefits
· Competitive salary
· Five weeks annual leave (pro rata) per annum, plus bank holidays, increasing with length of service to six weeks
· Recognition day on birthday
· Sick pay leave increasing with length of service
· Staff well-being activities
· Clinical supervision for all support staff
· Access to additional one-to-one external supervision if needed
· Access to employee helpline
· Time off for family emergencies and public duties
· Compassionate leave
· Parental leave
· A qualifying salary sacrifice pension scheme which includes a 3% employer contribution
· Eye test scheme
· Opportunity for career progression and continued learning and development through in-house and external training
Special conditions:
This job description may be reviewed and amended, subject to the needs of clients, the
organisation and funders.
The duties of the role may involve travel on a regular basis. It is a condition of employment that you can exercise satisfactory travel mobility in order to fulfil the obligations of the role.
The duties of this role will require you to occasionally work outside core office hours (during evenings and weekends), and it is a condition of employment that you exercise satisfactory level of flexibility in order to fulfil the objectives of the role.
This post is subject to continuation funding.
WCWAid is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
If you're interested in applying, we'd love to hear from you! Please keep in mind that we'll only consider CVs that come with a supporting statement. This statement should explain how you meet the criteria listed in the job description and person specification.
Alternatively, you can apply via our application form. To get a copy of the job description, person specification, and application form, just click 'Apply now'
The client requests no contact from agencies or media sales.
ABOUT SMART WORKS
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 63% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is currently delivered in London, Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds, with new centres in Bristol and Liverpool due to open in 2025. Over the past ten years, Smart Works has helped over 35,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
Our clients are mostly long-term unemployed and have experienced repeated rejections from multiple jobs: 40% have been unemployed for over a year, 20% have applied to over 20 jobs and 23% have applied to over 50 jobs. The majority are also from minoritised communities and face intersectional barriers to employment: 32% are lone parents, 16% consider themselves to have a disability and 52 % are from an ethnic minority.
In April 2022, Smart Works launched a new Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. At the end of year 2, Smart Works is on track to deliver the Plan, having delivered a 42% year-on-year uplift in engagement with our core Interview Dressing & Preparation service and with new centres opened in Croydon and Glasgow.
Smart Works has been voted Social Action Charity of the Year. More information about who we are can be found on our website.
ABOUT THE ROLE
We are looking for a thoughtful and dedicated leader to oversee the delivery of the Smart Works service across the UK, ensuring that the charity remains on track to achieve our current growth ambitions, and to also play a key role in leading delivery of the service as we move into our next strategic plan.
The Head of Programmes will drive innovation, build impactful partnerships with referral organisations and enable excellent decision making across all centres. The Head of Programmes will be the guardian of the Smart Works service as the charity grows, ensuring decision-making across the charity is always client-centric and every client has the best possible chance of job success.
The Head of Programmes will oversee the opening of new Smart Works centres. Project managing the opening of new centres will require exceptional people management and an ability to balance important small details, with an awareness of the bigger picture and wider strategy.
The Head of Programmes will also be responsible for leading org-wide projects focused on quality, that will allow Smart Works to ensure our offer continues to improve, so that more of our clients can move into employment.
This is an important leadership role within the charity, with the Head of Programmes regularly sharing insights and ideas with senior decision makers. They will provide valuable insight into the Smart Works service and trends within the wider employability support landscape.
Ideally, the successful candidate will be based at one of our London centres, and will travel to other Smart Works centres across the UK when needed. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and other key events.
Our ideal candidate will be passionate about our service and will have a proven track-record of managing, developing and elevating programmes. They will be data-driven, enjoy a challenge, able to build impactful relationships with ease, and thrive in an ambitious, fast-paced environment.
DUTIES AND RESPONSIBILITIES
Reporting to the Director of Programmes & Operations, the successful candidate will lead on a range of activities, including:
- Ensure a high quality, consistent service is delivered across the UK (both in-person and virtually).
- Drive innovation and support pilot projects that will enable the charity to evolve, improve and help more unemployed women secure work.
- Identify opportunities for digitisation of the service, to streamline our processes and allow us to grow our impact.
- Increase awareness of Smart Works by proactively identifying and nurturing partnerships with organisations who have the potential to refer to multiple Smart Works centres.
- Project manage the opening of new Smart Works centres, drawing on expertise of other staff across the Smart Works team to ensure the centre is set-up for success.
- Visit all centres across the UK to meet service delivery staff and understand opportunities for development and improvement.
- Supported by the Head of Data & Impact, track progress against KPIs, identify areas for development and, when needed, work closely with relevant staff to address shortfalls.
- Keep up to date with emerging trends within the employability support landscape, sharing relevant insights with the Director of Programmes & Operations and other relevant stakeholders.
- Line Management of staff within the Group Operations team.
- Champion inclusivity and ensure the Equity, Diversity & Inclusion strategy is woven into the day-to-day delivery of the Smart Works service and service delivery decision making.
Smart Works is a community that shares a passion to empower women to thrive in work and life, and is determined to meet our aim of helping as many women as we can back into work. The successful candidate will therefore build strong working relationships across this community, with their own immediate staff team as well as other local centres across the UK and HQ in London.
SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES
The successful candidate will demonstrate:
- Substantial experience delivering and leading charitable programmes, or comparative work, preferably on a national scale.
- Demonstrable experience of managing projects, driving innovation and implementing new initiatives, with experience delivering digital solutions.
- Proven track record of writing and delivering strategic plans.
- Proven track record of setting and monitoring targets and KPIs.
- Excellent relationship building skills, preferably with experience working across split sites.
- Experience working within employability support is desirable but not essential.
- Detailed understanding of safeguarding requirements for a charity like Smart Works.
- Excellent interpersonal skills and able to communicate with stakeholders at all levels of seniority.
- Ability to manage competing priorities.
- Passion and commitment to making the Smart Works programmes the best they can be.
If you're passionate about our mission and believe you have the skills to make a meaningful impact, candidates are encouraged to apply, even if you don't meet every requirement listed.
We particularly welcome applications from Black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.
Smart Works promotes equity, diversity, and inclusion in our workplace. We make employment decisions by matching the Charity's needs with the skills and experience of candidates.
These decisions are made irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
BENEFITS, TERMS, AND CONDITIONS
- Full-time role, ideally based in one of our London centres, with regular travel to other Smart Works centres. Open to discuss alternate locations at interview.
- Monday - Friday with typical working hours 9am - 5pm in line with centre opening times. Flexible working may be discussed at interview.
- Salary of £45,000 - £50,000 depending on experience.
- Reporting to the Director of Programmes & Operations.
- 25 days annual leave, plus discretionary leave over Christmas and New year.
- Positive, supportive working environment with opportunities for practical training and progression.
All successful applicants must provide references, have the right to work in the U.K. and complete a Basic DBS check.
HOW TO APPLY
Please submit a CV and answer the following questions via our recruitment portal by midnight on Thursday 24th October:
- Why do you want to work for Smart Works? (Max 200 words)
- Why do you think you are well suited to heading up the delivery of a high-quality service across multiple locations? (Max 350 words)
- What experience do you have of developing relationships or projects that have allowed a service to grow in scale or quality? Please be specific about what results were achieved (Max 350 words)
- If there anything else you would like to share at this stage. (Max 150 words).
First round interviews will be held virtually on Thursday 31st October. Final interviews will be held in person, in North London on Monday 4th November.
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
We are looking to recruit a Head of Engagement and Operations to lead the development and delivery of
our internal and external communications, input to our strategic delivery and act as a 2IC for our CEO.
Generous holiday entitlement, 6% employer pension contribution, free parking, access to gym/swimming pool,
on site café and shop.
Some travel is expected to support membership events including evenings and weekends, with occasional
overnight stays.
We are a financially sustainable £7million charity which aims to provide camaraderie, benevolence and
support to women who have served in the Army. Additionally, we aim to exert influence within the military
charity sector to broaden support for female veterans.
We organise both national and local events for our members to attend where they meet up with old friends,
remember those we have lost, support each other, have a lot of fun and make new and lasting memories. We
have over 4000 active members which we hope to grow as we reach out to many more female veterans
eligible to join our Association.
You will:
be skilled in delivering communications or marketing projects which can be appropriately tailored to
increase engagement and promote awareness of the Associations’ work.
have expertise of modern publishing technology and will have overall responsibility for the Association
magazine – The Lioness - published biannually.
have experience of all mainstream social media platforms and website publishing as you will have overall
responsibility for our website and all social media activity, which you will work to increase.
understand the value of strong communication and be experienced in engaging people from many walks
of life and tailoring your communication style to a variety of audiences.
be skilled at building positive working relationships with key stakeholders as you will be required do so
both within and external to the Association, including our members, Area Co-ordinators, media,
publishers and with other veteran-facing organisations.
be highly organised with great attention to detail.
Work closely with the CEO to deliver the strategic vision of the charity and manage on-going and one-off
projects.
Download the full job description on our website
The charity is governed by a Board of Trustees with a number of sub-committees, all volunteers. We are a
small staff team of 5, led by a CEO, who are motivated by the good work we do to support some amazing,
brave and pioneering women. There will be opportunities to attend events and to meet many inspiration
women. We are proud of the work we do to support female veterans, many of whom are now well into
retirement, some are lonely and have reduced mobility, so they rely on our communications to keep them in
touch with like-minded comrades, whilst some have fallen on hard times and need our financial support.
If you are a motivated, self-starting and engaging individual with a creative flair who can write engaging copy
for publication across a range of platforms and work well with people at all levels, then we look forward to
receiving your application by way of a CV and a Supporting Statement demonstrating how you meet the
criteria.
All applicants must be able to demonstrate current eligibility to work in the UK.
We are an inclusive employer seeking to attract and employ the best people from the widest talent pool and
committed to supporting our staff and the female veterans we serve.
Location: Hybrid working between the A+LUK Aldgate, London office and home.
A great opportunity has arisen for a Research Operations Officer to join our research and innovation team in London. In this role, you’ll support the charity’s ambitious 5-year strategy, where we seek to accelerate progress in respiratory research and innovation by tripling public funding for respiratory research to £150 million each year and increasing our own investment in pioneering research and innovation.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
Reporting to the Deputy Head of Research + Innovation, you’ll be at the forefront of shaping, developing and implementing our exciting new ‘Respiratory Leadership Academy’ (RLA). This aims to attract, develop and retain respiratory research and innovation talent in the UK, through funding, support, and networking for early career researchers. Your work will be instrumental in identifying the needs of early career researchers in lung research and supporting them to build successful careers.
You’ll have outstanding stakeholder management skills, inter-personal skills and the ability to engage and communicate with a wide range of individuals from different backgrounds and circumstances. A self-starter, you’ll have excellent organisation, prioritisation and time management skills, with keen attention to detail. You’ll have a degree in a relevant discipline or equivalent experience with a passion for, and understanding of, the academic research environment.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Harris Hill are delighted to be working with a national charity to recruit for the Senior Fundraising Operations & Prospect Development Executive in order to support the implementation and management of the charity’s world-class fundraising operations model and working with the charity internal teams to review and improve key processes and policies which support the organisation fundraising activities.
As a Senior Fundraising Operations & Prospect Development Executive you will:
- Manage prospect research subscriptions, acting as account manager as needed and liaising with internal and external stakeholders to review these as needed, in line with agreed budget.
- Provide research to identify new high net-worth prospective donors and give insight on existing donors (individuals and organisations) who have the capacity and propensity to donate at a high level. Make evidenced recommendations on the type of approach and levels of ask to maximise income.
- Deliver a range of research including data mining and cold prospecting, qualification, in-depth profiles, network/stakeholder mapping, event guest list prospecting and briefs.
- Work with key stakeholders to identify new ways of working, enhance and improve fundraising operations processes and systems and support the management of central process resources.
- Support the management of the processes which underpin our prospect identification, qualification, and development. Working with teams to ensure the records are updated and accurate.
- Assist with the reporting on team performance based on Key Performance Indicators (KPIs), as well as project deliverables within the fundraising operations remit.
- Support the management of the wider team’s prioritisation process and ensure information is available for periodic reviews.
- Where required support the implementation of a new Customer Relationship Management (CRM) system.
To be successful, you must have experience:
•Previous experience working within a fundraising operations role or similar field (supporter care, data, insight, or prospect research).
•An understanding of the role of fundraising operations within a charity environment.
•Previous experience in driving forward process improvements, implementing new processes or systems, and working with colleagues to embed such change.
•Understanding of what good supporter (or customer) experience and stewardship looks like and the role it plays.
•Proficiency in using relationship management databases and an understanding of data management best practice.
•Desirable previous experience in using CRMs (Customer Relationship Management) or other data analysis tools to create reports, prospect supporters and monitor KPIs.
•Developed knowledge of Microsoft Office programs, in particular SharePoint, Word, Excel, PowerPoint, Outlook, and an understanding of how they can be used to improve processes.
•Knowledge of prospect research strategies, specialist tools and techniques and the role it plays within a fundraising context.
•Experience in identifying and qualifying potential new high-value funding prospects, including major donors, corporate partners, trusts and foundations.
•Experience in providing high-quality in-depth prospect research, including full profiles and due diligence assessments.
Salary: £30,000 - £40,000 per annum
Contract type:Full-time, permanent
Location- London , hybrid, flexible travel to the office
Closing date: on rolling basis
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Reporting to the Director of Operations and working closely with the National Leadership Team representative for national events, you will manage the events team to deliver excellent service and event support for all New Wine events. This exciting role involves overseeing all aspects of event production, from content development to logistics and delegate management. You will also be responsible for ensuring that the strategic vision and goals of the events are realised, delivering an outstanding experience for global audiences.
The Events Team exists to support New Wine delegates, volunteers, and staff with the initial planning, coordination, and delivery of all New Wine events held throughout the year. This includes two annual national events, the New Wine Festival and the New Wine Leadership Conference, as well as a number of smaller events such as the Reset Women’s Conference, Worship Nights, and Network Days.
Areas of Responsibility:
Event Team Leadership:
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Line manage, train, and develop the events team, which consists of 5 individuals (one vacant), 3 of whom are direct reports.
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Motivate the team, communicating effectively and building relationships internally and externally with key stakeholders and partners.
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Set appropriate goals and key performance indicators (KPIs), managing them effectively to drive activity and performance.
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Join the core team in regular meetings, updating and chairing event specific discussions.
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Coordinating with other departments to rethink processes and strategy.
Event Planning:
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Manage and oversee the New Wine events calendar to ensure that events are planned in a coordinated manner.
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Liaise with specific event leadership teams to determine the vision, goals, and requirements for each New Wine event.
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Set up and chair event planning meetings for national events, monitoring that planning is on schedule and within budget.
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Support Event Managers in the planning and delivery of smaller events.
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Manage external consultants and professionals who support with delivery of events including Production Project Manager and Technical Production Manager.
Event Delivery:
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Ensure compliance with all relevant regulations and standards.
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Oversee the production, delegate and team experience on-site at any New Wine event. This includes managing the Production Project manager, front desk service team and back-office functions such as ticketing, accommodation, village allocation, telephone and email response, and volunteer team leader oversight and engagement.
Why join our team?
One team: We care about you and invest in our team with training opportunities, quarterly reviews, and flexible working. We are keen for you to flourish here at New Wine, so if you see something you’d like to learn or a skill you’d like to develop, let your manager know!
Workspace: We have moved our office to Work.Life, with our main base being the Liverpool Street branch. Within the building, there are fantastic spaces for meeting, networking and coworking, as well as free coffee and events, breakfasts and well-being activities for us as members.
Healthcare: We are pleased to have recently launched Vitality Healthcare for team members who work more than 15 hours a week.
Events: Joining New Wine has exciting opportunities as we head to our two main events, the New Wine Leadership Conference and the New Wine Summer Festival. Depending on your job role, there may be other opportunities to head to site, but you will be invited, and arrangements will be made in advance. Specifically, at our two main events, we will look after you so you can do your job to the best of your ability. We also make sure TOIL is accrued so that you can rest to the best of your ability too!
Prayer Days: Your physical, mental, and spiritual health are incredibly important to us. While onsite at our events and throughout the year, we make sure to honour Prayer Days.
Pension: After completing three months and passing your probation, you will be automatically enrolled in the New Wine pension scheme. As part of the scheme, we will contribute 10% of your salary. This scheme does not require any contributions from you. However, if you would like to make additional contributions, you can arrange this with the Finance Manager.
Find out more about individual specification and working patterns by downloading the job description.
The client requests no contact from agencies or media sales.
King’s College Hospital Charity is dedicated to supporting life-changing care at King’s College Hospital NHS Foundation Trust. We’re here to help King’s go beyond what the NHS can provide to meet the needs of current and future patients.
We make the best care possible by raising money for cutting-edge equipment and facilities, innovative research and pioneering treatment, pushing boundaries, transforming clinical services and finding new ways to improve how people experience King's hospitals.
The Senior Fundraising Operations Officer will lead on a number of weekly and monthly data import processes, ensuring income and supporter contact data is loaded accurately onto the CRM system.
The successful candidate will work closely with the Database Manager in the management and development of the Charity CRM database, championing its use across fundraising and identifying opportunities for system development. They will also work with colleagues across fundraising and communications to support the selection of data for marketing campaigns.
Key tasks
- Lead on the import of both online and offline income streams, investigating and resolving anomalies.
- Undertake data marketing selections, in conjunction with the Database Manager, liaising with fundraising colleagues on selection criteria.
- Work with the Database Manager to provide effective database and operational support to end users.
- Undertake all aspects of the Supporter Services Assistant role on days when they are not in the office, ensuring supporter enquiries are responded to, income processed twice weekly and donations thanked.
- Work with the Database Manager to develop and continuously improve database reporting across both Charity CRM and Power BI in support of the fundraising and communications operational plan.
About you
You will have:
- A highly organised, and thorough approach to work with meticulous attention to detail
- The ability to see projects through from start to finish managing time and tasks effectively
- The ability to multi-task, managing a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks
- Excellent interpersonal skills
- The ability to work on own initiative without supervision
- Advanced Microsoft Office skills, particularly Excel, Word and Outlook
- Ability to communicate effectively, both orally and in writing
- A team-building approach, coupled with discretion and a supportive style
- Experience in working with Customer Relationship Management (CRM) databases
- Experience in using Advanced Microsoft Office packages, particularly Excel, Word, and SharePoint
- Experience in undertaking data selections for marketing mailings
- Experience in data import protocols - extracting data and transforming it ready for import.
We are a friendly team, committed to a diverse and inclusive culture and welcome applications from individuals of all backgrounds and identities. We offer a collaborative working environment with bespoke learning opportunities, 25 days holiday plus the bank holidays, and various employee benefits to help you balance your work and life. To apply, please submit your CV and a cover letter of no more than two pages on setting out how you meet the criteria via the Charity website by Tuesday 22nd October at 23:59:59.
Stage 1 phone call will take place either Wednesday 23rd or Friday 25th October. Interviews will take place Monday 28th October.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our ambitious and creative team has been working hard over the last year to expand our work to help more people in need across Sussex and Surrey. FareShare is the UK’s biggest surplus food charity and today we find ourselves on the front line of an envornmental and socio economic crisis. As our work grows, so does our need for strong financial management.
We are looking for a talented, passionate person to join our Senior Leadership Team to oversee our finance operations. With more growth planned over the next 2 years we want to find someone who has the experience to oversee the day to day finances of a large regional charity and to lead and nurture our finance staff. This role will provide a stable platform for growth.
Using your can-do attitude, mixed with excellent communication, organisational and administration skills, you’ll focus on supporting our CEO and Trustees across our sites. The role includes tasks such as producing monthly management accounts, oversight of payroll, management of our internal financial controls, Year End reporting preparation and leading our small team in the general smooth running of finances. This is a part-time role with the potential to increase as we expand.
Keep the Cover Letter to a single side of A4
The client requests no contact from agencies or media sales.
Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.
The charity is experiencing an exciting period of growth and development, with expansion in both their programme activities and income. As we adapt to this growth, we are also enhancing our internal operations by strengthening systems and improving efficiencies. We are in the process of shaping our latest organisational wide strategy, set to launch in April 2025, which will focus on broadening our reach and impact across the UK.
In addition to leading a small team and overseeing day-to-day financial management, this role will contribute to key initiatives such as enhancing our fund accounting and management reporting, refining project cost modelling, and reviewing finance policies and processes. As a business partner to budget holders, the role will provide leaders with the knowledge, insights, and tools to strengthen budget management and forecasting, building on the supportive and engaged relationship the finance team already fosters across the organisation. You will work closely with the Director of Finance and Operations on finance strategy and change management projects.
This role presents an excellent opportunity for someone eager to make a lasting impact within the finance function and wider organisation. It offers the chance to develop your strategic and leadership capabilities while advancing your career. Ideal candidates will be fully qualified accountants who bring strong technical accounting expertise and project management skills, ideally gained in practice navigating complex financial accounting management and reporting. A passion for proactive collaboration with staff in leadership and advisory roles is essential, as is an interest in the vision and mission of the charity.
To learn more about the role and organisation, please download the full appointment brief below, which also outlines how to apply.
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We are looking for a self-motivated individual to lead our Programmes Team whilst our current Director of Programmes is on maternity leave. The role will be fixed term from December 2024 until January 2026, although there may be further opportunities beyond the length of the contract depending on organisational growth.
The Director of Programmes will be a key member of CoachBright’s Senior Management Team, and will have input on both operational and strategic decision making. Whilst we will expect your input on matters relating to programme delivery and impact, all members of SMT are expected to contribute to decision making across the organisation. As a result, the role is an excellent opportunity to get genuine leadership experience at an educational charity, with the opportunity to report directly to our board of trustees depending on growth in the role.
The primary responsibility for the Director of Programmes will be to recruit school partners for our EEF trial, with delivery beginning September 2025. This trial is to test the impact our Peer to Peer coaching programme (Y10s coaching Y7s) can have on the maths attainment of disadvantaged pupils. The trial will require us to recruit 100 participating schools, 50 of whom will receive the intervention, with another 50 allocated to a control group.
Working alongside the CEO and the Programmes Team Leader, you will create and execute a strategy to recruit new schools as participants to this trial. As a result, experience of managing sales or partnerships with schools, or existing connections with senior leaders at secondary schools and multi-academy trusts, would be beneficial.
Alongside this, you will line manage our current Programmes Team Leader, who directly line manages our team of Programme Managers. From Sept 2025, we are expecting our Programmes Team to grow, and you will play a key role in recruiting for that expanded team. At that point, we would expect you to begin line managing a small number of Programme Managers directly.
The role is an exciting and challenging opportunity to contribute to the growth of an ambitious charity, develop genuine leadership and strategic experience, and project manage a trial supported by the EEF - one of the most highly regarded and respected educational research organisations.
EEF Trial
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Write and execute the strategy to deliver our EEF trial. This will primarily involve recruiting and onboarding 100 schools to participate from January 2025 through to July 2025, for programmes to begin in September 2025.
Leadership
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Be a key member of the Senior Management Team, working alongside the trustees, CEO, Director of People and Operations, and Director of Finance to drive high quality leadership and decision making.
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Work alongside the CEO to develop and define strategic priorities and targets for programmes.
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Align programmes team around organisational strategy and ensure buy in.
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Help create an organisational culture which is supportive, collaborative and embeds learning & continuous improvement across the programmes team.
People Management
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Line manage our Programmes Team Leader, who will directly line manage all of our Programme Managers. We expect the number of team members you directly manage to increase as our Programmes Team grows.
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Support the Programmes Team Leader with development and delivery of programme KPIs and ensure that Programme Managers are delivering effectively and developing in their roles.
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Identify skills gaps and development needs for the Programmes Team and work with the Director of People and Operations to develop a training plan for the team to support with programme delivery.
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Deliver yearly performance appraisals for direct reports.
Programme Delivery
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Overseeing the management of programme delivery in schools to meet KPIs, predominantly those related to our EEF trial.
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Leading the implementation of our primary and secondary programme delivery processes. This will include but is not limited to:
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Staff guides and handbooks: codifying our ways of working.
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Simplifying and automating tasks via our Monday platform.
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Joining up all strands of programme delivery (school induction, launch, training, impact measurement, sessions, graduation and review).
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Ensure that programmes team adhere to CoachBright’s safeguarding, health and safety and GDPR policies and procedures.
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Ensure systems and processes are working for the Programmes Team to effectively deliver programmes.
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Ensure programmes are delivered to a consistently high standard, including ensuring that our quality assurance and impact evaluation frameworks are being used consistently.
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Ensure school relationships are managed appropriately and that termly retention targets are met.
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Oversee the budget for programme delivery including printing cost, room bookings and programme events.
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Carry out other tasks that are within the scope and spirit of the role.
Volunteer recruitment and training
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Alongside the Team Leader, oversee and provide input on our volunteer recruitment plan, in order to deliver our Core programmes. (Distinct from our Peer to Peer programmes, our Core programmes feature undergraduate volunteers coaching, rather than senior pupils).
Programme Design and Impact
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Project manage the development of programme resources including workshops, session plans and launch and graduation materials, particularly those related to the EEF trial.
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Work with our Data & Impact Manager to capture programme impact via feedback forms, Impact Reports and Annual Reports.
Safeguarding
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Act as CoachBright’s National Deputy Designated Safeguarding Lead (DSL).
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Support the National DSL in developing and establishing CoachBright’s organisation’s approach to safeguarding.
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Support the National DSL with the coordination of the distribution of policies, procedures and safeguarding resources throughout the organisation.
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Provide safeguarding advice and support to staff and volunteers.
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Manage safeguarding concerns, allegations or incidents escalated up.
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Manage referrals to key safeguarding agencies e.g. social services or police of any incidents or allegations of abuse and harm.
Person specification
Essential characteristics
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Passion for social mobility, we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.
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Experience of selling, managing, and retaining partnerships with schools and multi-academy trusts.
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Programme management experience, including programme design and delivery, monitoring and evaluation.
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Experience of curriculum and training design, and delivery of training.
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Experience of managing remote and cross regional teams.
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Experience managing relationships with a diverse range of stakeholders, including school leaders, funders, corporate partners and charity sector organisations.
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Strong change management skills with experience of managing teams through change. Ability to work with ambiguity, lead through uncertainty and motivate people through change.
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Effective people management, including supervision, appraisals and performance management.
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Proven experience in developing and implementing quality standards.
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Experience of working in or within education settings and a good understanding of the educational landscape.
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Exceptional leadership and interpersonal skill with the ability to coach the team to proactively identify issues and opportunities.
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Excellent verbal and written communication skills.
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A business acumen with strategic ability.
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An analytical mindset with great problem solving skills.
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Self reflective and stretches self, team members and colleagues to develop.
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Ability to encourage a culture of reflection and innovation.
Desirable characteristics
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Fundraising experience.
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Experience of writing papers and reporting to the board of trustees.
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Experience of working with and empowering people who have faced challenges in their lives.
Key details
Benefits:
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An opportunity to contribute to a young, exciting charity with scope to input widely and take on new responsibilities.
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The opportunity to lead, and be the project manager for, an Education Endowment Foundation trial, which we expect to leave a lasting impact on the sector.
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Starting salary of £42,057 plus £2,500 London weighting where applicable.
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28 annual leave days (pro rata).
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Fridays off during non-term-time (pro rata).
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Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).
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Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.
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Access to BrightHR perks which includes an array of discounts in various areas such as retail and technology.
Key Information:
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Fixed term contract from 2nd December 2024 until 30th January 2026. We have some flexibility on these dates.
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Remote role, with access to a network of Regus coworking spaces across the country. Some travel across our key programme areas will be required (expected to be London, Birmingham and Manchester, but not exclusively).
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Full-Time position, 35 hours per week (with some weekend/evening hours required during volunteer recruitment and training periods which will be acknowledged in TOIL).
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Reporting to the CEO.
Thank you for your interest in the Director of Programmes maternity cover role. To apply please submit your CV and a one page cover letter outlining your reasons for applying, and experience and skills related to the role. We look forward to receiving your application.
Coaching young people to be confident, independent and resilient so they can lead the lives they want.
The client requests no contact from agencies or media sales.