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Barnet Mencap has been helping people with a learning disability and/or autistic adults in the London Borough of Barnet for nearly 60 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 22 days of annual leave per year pro rata (plus Bank Holidays), we have a TOIL system to allow flexible working. There will always need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
Job Overview:
We are seeking a motivated and compassionate individual to join our team as a Hate Crime Reporting Coordinator. As Hate Crimes are still under reported, the successful candidate will play a crucial role in increasing awareness of Hate Crime in Barnet and working on a multi-agency basis to coordinate community awareness raising events, ensuring residents, statutory and voluntary organisations, and others are informed about Hate Crime and know how to report it.
This role requires community engagement, delivering staff training workshops, monitoring and reporting hate crime data, and a commitment to a victim-centred approach.
The post is funded by MOPAC
Key Responsibilities:
· Engage with residents and diverse communities, including disabled people, LGBTQ+ groups, and Gypsy Roma Traveller groups to raise awareness about reporting hate crime.
· Coordinate communications and community events to raise awareness of Hate Crime and encourage reporting.
· Organise and conduct workshops and forums for diverse community groups.
· Train staff and volunteers to identify hate crime and support clients to report incidents to the Police.
· Monitor national and local hate crime data, including incidents recorded by Barnet Hate Crime Reporting Centres and produce quarterly reports of the work to tackle Hate crime in Barnet
· Support victims to report hate crimes and incidents to the Police and signpost to relevant support organisations.
· Support Barnet’s network of Hate Crime Reporting Centres including co-ordinated communications and staff training.
· Develop Barnet’s Safe Places Scheme for people with learning disabilities, autistic adults and adults-at-risk.
To apply, please submit your CV alongside a statement explaining how you meet each of the points in the Person Specification, or fill in the Application Form.
Any applicant with a disability that meets the essential criteria will be shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
Salary: £24,000 – £27,000
Location:
Remote – London based, hybrid working role. We are based in Aldgate East, and you may be required to travel into the office around twice a week.
Hours:
Four to five days a week (flexible – minimum 28 hours/week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week).
Contract:
Permanent, starting ASAP.
Benefits:
25 days annual leave plus three office closure days between Christmas and New Year. We also currently provide two well-being days per year. Staff are signed up to one of two pension schemes.
About The Young Foundation
The Young Foundation is a national charity with a long history of innovating to create social change. We are a ‘think and do’ tank, working with people and communities to shape a fairer future, together.
The UK’s public services are in acute crisis. Political trust is on the floor. The struggles people and communities face are many, and are deeply knitted together. Consequently, our mental health is often poor, and our resilience is weakened. We must be prepared to unravel and reweave for the common good.
That requires working together in new ways, empowering radical acts of co-creation across communities, sectors and boundaries. For The Young Foundation, this is a moment to embody the spirit of our founder, Michael Young. To embrace collective effort and work collaboratively to show that, with the Power of Participation, we can redesign the social contract between people, communities, state and business to shape a fairer, greener future.
About the role
To provide professional administrative support to the corporate resources team including diary management for the CEO, minute-taking for the board and committees, and HR and finance administrative tasks. Training and support will be provided if required for HR and finance tasks. A detailed job description and skill requirements can be found in the recruitment pack.
How to apply
Please send the application form at the end of this recruitment pack, and your CV to us on or before 11:59pm on 21 July 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Fundraising Officer whose principle role will be to develop, support and champion Individual, Corporate and Community Fundraising activity.
The main purpose of this role is to collaborate with the Fundraising Manager in order to drive all fundraising activity in support of the Charity.
The secondary purpose of the role is to plan, manage and execute a programme of fundraising initiatives across the area to encourage corporates and community to help generate income through well considered, thoughtfully planned and effectively delivered programmes of fundraising activities.
The incumbent will have direct ownership of specific areas to allow for independence and the ability to grow skills. Experience in Legacy/will-writing campaigns or programmes would be an advantage.
Relationships:
The post holder is expected to foster excellent working relationships with potential, existing and lapsed corporate partners, external partners, community groups and individual supporters, and the wider Fundraising team.
Main Responsibilities:
• Identify prospective new corporate partners in specific sectors through research, networking, and an understanding of the marketplace with the goal of maximising sustainable opportunities for income generation to agreed budgets.
• Develop and nurture portfolio of corporate accounts, liaising with directors, CSR managers and executives to cultivate effective and sustainable partnerships with companies that are truly committed to helping Hounds for Heroes achieve its aims.
• Actively track in-year and long-term income potential, highlighting income at risk or lost, and develop plans to minimise the impact
• Act as a brand ambassador for the Charity establishing multi-level relationships which educate and inform key contacts and Charity ambassadors and encourage the growth of a dedicated supporter base.
• Maintain thorough records and plans in support of all activities
• Maintain a thorough and up-to-date understanding of Hounds For Heroes’ operational priorities, articulating our vision and creating winning cases for support
• Promote networking events in order to raise the profile of the Charity and its activities nationally but with a particular focus in southern England
• Bring fresh ideas into the future growth and work of Hounds for Heroes whilst actively contributing to a culture of innovation, resourcefulness and best practice
• Develop, implement and run a will writing/legacy campaign on behalf of the Charity, liaising with stakeholders, partners etc.
• Attend events where Charity presence is required – both in and outside of office hours.
Key Behaviours: E = Essential D = Desirable
• Self-driven, results-oriented with a positive outlook and a clear focus on supporters with the ability to influence both internal and external audiences. (E)
• Evidence of working in Corporate and Community Fundraising with a proven track record of over achievement with at least 2 years' experience. (E)
• Evidence of working to, monitoring and achievement of income targets. (E)
• Evidence of identifying and delivering new opportunities to maximise value. (E)
• Evidence of creative business development - Across multiple sites. (D)
• Evidence in the development of bespoke stewardship plans. (E)
Key Skills and Abilities:
• Confident communicator an ability to prepare and deliver compelling presentations to
positively engage and influence a wide range of audiences. (E)
• Self-motivated and solution focused with excellent interpersonal skills including
exemplary telephone and face to face manner. (E)
• Resourceful and collaborative able to work independently and as part of team. (E)
• Good written skills with the ability to communicate with a variety of audiences. (E)
• Strong administrative skills and competent use of Microsoft office applications. (E)
• Excellent time and resource management skills. (E)
• A connection to the armed forces. (D)
• Able to demonstrate a whole-hearted commitment to the vision and values of Hounds for Heroes. (E)
Other qualities:
• A full UK driving license and access to a car. (E)
• Flexibility outside of working hours and a willingness to travel and work evenings and weekends as required. (E)
• Knowledge and experience in the effective use of a supporter CRM database. (D)
This job description is not exhaustive and will be reviewed in consultation with the post holder from time to time and amended in the light of the changing needs of the Charity. Hounds for Heroes operates a system of regular performance reviews, which includes an Annual Appraisal where the job description, progress against objectives and overall performance in post are discussed.
Provides benefit through specially trained assistance dogs to those serving or served in HM Armed Forces and the Emergency Services.
The client requests no contact from agencies or media sales.
Start date: Monday, 26th August 2024
Salary: £29,864 per annum (inclusive of £3,990 London/South East Weighting)
Working hours: 35 hours, full time
Location: South London (covering Lambeth, Merton, Sutton or Wandsworth) and working from home.
Contract: Permanent
F YOU HAVE APPLIED PREVIOUSLY, PLEASE DO NOT REAPPLY
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose: Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.
Duties and Key Responsibilities:
- Client Care: provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system
- Monitoring and Evaluation: accurately document all client interaction on Women in Prison’s case management database, working in line with Women in Prison’s case management policy at all times
- Communication: develop and utilise a variety of strategies to communicate effectively with women using our services, colleagues, external organisations, stakeholders and the general public
Reports to: Hubs Manager
Department/Service: South London Women’s Hubs
The client requests no contact from agencies or media sales.
In this exciting new role, you'll manage and deliver fundraising activities, helping us meet income targets. This is a fantastic opportunity to support our mission of 'Better lives for older people'.
At ExtraCare, we create vibrant retirement villages for over 55's, promoting healthy, active, and independent lifestyles. Our model has proven to reduce loneliness and improve well-being. Join us and be part of the UK's leading not-for-profit pioneer in retirement living, with 20 locations since 1988.
Benefits for Fundraising Manager role include: -
- Pension Scheme
- Salary £39,000 per annum
- Hybrid working
- Employee Assistance Programme
- Life Assurance
- Cycle to work scheme
- 25 days annual leave including statutory bank holidays (England & Wales)
- Option to purchase or sell additional annual leave
Main Duties and Responsibilities (full job specification available)
Working with the Head of Marketing, develop and execute a comprehensive fundraising strategy to support ExtraCare’s objectives.
Secure funding from a variety of sources, including charitable trusts, community groups, corporate supporters, and individual residents.
Lead fundraising events and campaigns with creativity and strategic insight.
Foster long-term relationships with donors to maximise future funding potential.
ExtraCare strives to create a workplace that fully reflects society and encourage applications from all backgrounds. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
ExtraCare is committed to making our recruitment practices as fair and inclusive as possible. This includes making reasonable adjustments to support candidates throughout the recruitment process.
The client requests no contact from agencies or media sales.
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in our flagship programme for primary-age children. We are looking for an enthusiastic, creative and proactive individual to join Young Enterprise as Programme Coordinator until the end of December 2025.
About the role
The Programme Coordinator will primarily be responsible for supporting Money Heroes, our largest primary programme designed to develop the financial capability of children across England and Wales. Money Heroes provides resources, training and mentoring for primary schools, as well as storybooks, games and other materials to supplement learning about money at school and in the home.
The Programme Coordinator will work closely with the Programme Manager and the Money Heroes team to ensure the smooth running of the programme, including coordinating content development and website updates, supporting the delivery of teacher training events, supporting the marketing and promotion of the programme, and supporting ongoing monitoring and evaluation. The role also works more broadly across the whole of the Programmes and Services team to ensure joined-up cohesive support is offered internally and externally to staff, teachers and other educators.
The post holder will be responsible for providing high-level customer service both internally and externally to a variety of people including teachers and other educators and YE staff. This role will also provide ongoing support to ensure we are effectively communicating the aims and objectives of our programmes to external stakeholders through newsletters, social media and email campaigns.
Who we are looking for
We are seeking an individual with first-rate organisational skills. Someone with experience of programme coordination, or the desire to develop a career in this space, who would like to support the development and delivery of training events and teaching materials.
Reporting to the Programme Manager, this is a role that can grow with the capabilities and interests of the person in post, with opportunities to develop skills in project management, digital development, writing copy and inputting into social media and marketing campaigns. This role provides a real opportunity to help drive YE’s programme offer forward and to ensure that young people across the country have access to vital skills and attributes for future life and work.
Why work for us?
- People-focussed with a friendly and supportive workplace culture
- An active commitment to equality and diversity
- Generous holiday allowance of 7.2 weeks, plus your birthday off
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
- Access to various employee-friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.
To apply, please submit your CV and covering letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5pm on Saturday 13th July. Applications without a cover letter will not be considered.
Interviews will take place via Teams w/c 15 July.
Please note that, although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Society as Communications and Membership Manager to drive our strategic objectives and elevate the profile of physiology among the public and key stakeholders. You will be responsible for developing and executing effective integrated communications plans, supporting the development of resources for the Training Hub, and leading strategic initiatives for membership recruitment and retention. Additionally, you will oversee the efficient delivery and maintenance of grants, ensuring good governance practices.
The Physiological Society
The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.
The position
In this role, you will coordinate The Society’s communications activities to ensure a coherent and impactful narrative, manage the Communications Grid, and act as a brand champion. Your responsibilities will include establishing and maintaining networks with partner organisations and third-party suppliers, managing the communications and membership budget, and leading the establishment of key performance indicators for communications and engagement activities. You will also develop targeted narratives, oversee the production of various communications content, and monitor trends to propose innovative projects.
The Communications and Membership Manager has line management responsibility for a Senior Communications Officer, Membership and Grants Officer, and a Communities and Contents Officer.
Who are we looking for?
The ideal candidate will have a Life-Science degree or relevant experience in Life Sciences. They should have a strong track record of developing and delivering multi-channel communications for diverse audiences, including translating complex research for lay audiences. High digital literacy is essential, encompassing digital design tools, content creation, website management, email platforms, and social media management. Experience in project management, creating accurate visual and written content for various platforms, and excellent organisational skills with a proactive problem-solving approach are required. The candidate should also have experience maintaining professional relationships, working collaboratively within a team, and line management.
What can we offer you?
We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.
We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.
Please do not apply if you do not have the legal right to work in the UK.
To apply, please email a CV and covering letter to the HR Manager via the button below.
We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Start date: 01/09/2024
About the organisation
CARAS is a registered charity working with people in south London and beyond who have an asylum or refugee background. Our values are:
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Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.
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Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.
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Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
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‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
CARAS strives to keep community members’ voice at heart of all the decision making, building opportunities for discussion and feedback at every level. We offer training and support for those who want to gain leadership skills and contribute to the running of CARAS. We are members of reward schemes including Jack Petchey, AQA Unit Award Scheme, and we also hold a Gold Quality Mark from London Youth, an Investors in Volunteers quality mark, and we hold membership with the Fundraising Regulator. CARAS is a lively organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life.
About Fundraising at CARAS
CARAS offers holistic early-action support to refugees and people seeking asylum, ensuring individuals have the knowledge, skills and confidence they need to thrive in the UK. Founded in 2008, we have co-created our thriving adult and youth services in partnership with CARAS community members over the last 16 years and now run a thriving weekly provision of social and educational programming delivered alongside wrap-around casework support.
The growth in our service has been underpinned by great success in fundraising which has allowed us to consistently grow year on year, with our current annual budget now standing at approximately £750,000. Fundraising is led by the Head of Development and Impact. The creation of the Fundraising Officer role is an exciting new step for CARAS, providing us with the opportunity to get to understand our supporters more deeply, and build meaningful new partnerships with businesses and investors across many sectors to improve the outcomes for individuals with a refugee background across south London. Working together with the Head of Development and Impact, the role with focus on nurturing individual giving, community fundraising, CSR partnerships and building relationships within our local community, increasing our unrestricted income as you go.
We are seeking a creative, motivated worker who has ideas for how to support a thriving organisation, helping us build new relationships and partnerships that will support CARAS to maintain and adaptive and iterative approach towards our work to ensure that person-centred support is available when new-arrivals need it most.
The successful candidate will be a self-starter, skilled at relationship management and familiar to individual giving. They will need to be able to build corporate partnerships, develop and deliver campaigns that drive support from our donor base, create fundraising events that bring our work to life, and build and maintain effective donor stewardship and retention journeys that create proximity to our work. CARAS is intentional within our efforts to include community members throughout all aspects of our work, and the successful candidate must be deeply committed to community member inclusion in a manner that is meaningful and not extractive.
Additional benefits
CARAS offers 28 days’ annual leave per year. CARAS also pays into a workplace pension with employers’ contributions currently at 7%. We are a proud member of the Living Wage Foundation, ensuring that all employees at every level are remunerated fairly.
Hours can be flexible and can include working from home. There are also benefits including discretionary leave available to study or volunteer, an enhance parental leave policy, and the opportunity to take a sabbatical.
About the role
This role focuses on scaling CARAS’s unrestricted income portfolio, building CARAS’s support base to sustainably increase our income. Working closely with the Head of Development and Impact, this will include:
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Planning and executing individual campaigns and appeals, including our annual Big Give campaign.
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Developing a powerful case for support, articulating our work, its impact and the impact donors have.
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Writing donor communications
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Developing and delivering effective donor stewardship and retention journeys to retain donors and maximise support.
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Identifying and cultivating relationships with our local community, building new partnerships with businesses and individuals to unlock giving opportunities.
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Inspiring an exciting range of community fundraising campaigns run by our supporters, providing help and guidance where necessary.
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Running fundraising events, bringing program teams and community members together with supporters to bring our work to life.
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Monitoring the performance and measure critically against targets.
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Undertaking research to understand who are supports are, their motivations to give, and plan engagement strategies.
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Managing a donor database.
The successful candidate will need to be able to work in Tooting for face-to-face meetings.
Person specification
Essential criteria:
• Experience successfully managing income streams to grow revenue and deliver results against agreed targets
• Excellent communication skills and experience in relationship management
• Excellent copywriting, creative and proofreading skills
• Experience reviewing and evaluating data, pulling out trends to inform future work • Experience monitoring and operating within agreed budgets
• Excellent organisation and administrative skills
• Excellent attention to detail
• Excellent IT Skills
• Ability to be self-motivated, manage own work and work as part of a team
• Commitment to the mission and values of the organisation
• Willingness to learn about issues facing refugees and asylum seekers
Desirable:
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Experience or knowledge of issues facing refugee and asylum-seeker groups
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Experience working with refugee and asylum seeker groups
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Experience working on individual giving within the charity sector
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Experience developing donor stewardship and retention strategies
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Experience building CSR partnerships
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Knowledge of one or more community languages (including but not limited to Arabic, Somali, Tigrinya, Amharic, Pashto, Dari, Farsi and Kurdish)
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Experience managing donor databases
We are particularly interested in receiving applications from individuals with lived experience of the asylum system, whether in the UK or elsewhere.
Please submit your completed application form by 9am on the 15nd of July 2024. Complete all sections and include examples where possible. Your examples can include your own lived experience, volunteering roles, education and previous employment.
Interviews will take place on Monday 22nd July. Interviews will be in person, hosted at our premises in Tooting, South London.
The client requests no contact from agencies or media sales.
Age UK are recruiting for a Retail Support Administrator with exceptional customer service skills to join their busy Retail Help Desk team based in Warrington. In this role you will offer specific administrative and operational support to a Divisional Sales Team and provide first line support through the Customer Services Helpline. Thus, playing your part in supporting the Retail Division in generating much needed income to help Age UK in its mission to improve the lives of older people.
This unique opportunity to be part of a Divisional Team consisting of Area Managers and covering a wide geographical base from your operating desk in Warrington will not only support the Division, but also the national charities 265 shops alongside your fellow Retail Support Administrators.
No two days will be the same, whether it be receiving inbound calls and emails or customer enquiries. A vital element of the role will be processing all stock donation calls that the Help Desk receives, and then contacting the relevant field staff for a final action plan. Your support in all aspects of customer and shop enquiries will be crucial to the Divisional Sales Manager to ensure the Division's administrative operations are run efficiently and cost effectively.
This opportunity will require you to have strong IT skills, especially Excel and the ability to collate accurate information from a variety of sources to supply to the Retail Division.
This role is based at the Warrington office.
Must haves:
- Office based experience working within an administrative environment or supporting a retail estate.
- Ability to work with range of peer groups within the organisation to include volunteers, staff and senior managers.
- Empathic approach to customer service/signposting
- Proficient in the use of Microsoft365 and Windows 10 applications, particularly Excel, MS Teams & Outlook.
- Ability to work on own initiative and as part of a team.
Great to haves:
- Knowledge of logistical requirements that service a multi-site retail organisation, preferably system based
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Citizens Advice Waltham Forest has an exciting opportunity on their successful Debt Free Advice Team for an experienced Debt Advice Caseworker. We have been part of the wider Debt Free Advice partnership for over a decade and have success in delivering high quality debt advice to local residents who are facing financial difficulties. The demand for the service in light of the cost of living crisis has increased substantially over recent years and we are looking to expand our team.
We are seeking an experienced debt advice caseworker who has a proven track record in helping and assisting clients facing financial difficulties and providing creative solutions to help alleviate their challenges in a sensitive and supportive role. They will have an awareness of having successfully provided debt advice in a regulated environment.
The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email advice.
Main responsibilities:
To provide over-indebted Londoners with free, face-to-face/telephone advice that is accurate, effective and tailored to individuals’ circumstances. This includes:
● Provide case work covering the full range of debt - Interviewing those that access our service using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities.
● Researching and exploring options and implications so that those accessing our service can make informed decisions.
● Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing.
● Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels.
● Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
See attachments for further details
Interviews will take place on Tuesday 23 July 2024.
The client requests no contact from agencies or media sales.
Business Support Coordinator
Location: Leeds, LS12 2AE
Salary: £24,020 - £30,790 per annum
Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.
The Role
An exciting opportunity to join their admin team as Business Support Coordinator. This role is all about providing business support to the Forward Leeds management team. This role would be well suited to someone who is extremely organised, methodical in approach and with proven business administration skills and has experience in minute taking.
Key Responsibilities
· To ensure consistency of approach with regard to systems and monitoring across the Units
· To collate FL systems data as required.
· Provide ‘document control’ to the Forward Leeds section of the company extranet.
· To provide direct admin support to the Directors and Management Team.
· To support the Directors to plan and organise meetings, Away Days, Conferences and events.
· To work alongside the quality and performance manager in Leeds and support them with regulatory compliance requirements and governance issues.
· To support the Forward Leeds Board and Intergrated Governance Board
· To support the Chairs of various meeting within the FL Governance Framework ensuring that invites, papers and actions are sent out in a timely manner.
· To attend meetings and produce efficient minutes within 7 working days.
· To work closely with the Directors, Quality and Performance Manager and quality team
· to provide on-going quality assurance support.
Skills and Qualifications
· Outstanding IT skills
· Excellent minute taking abilities
· Excellent organisation skills
· Proficient in Microsoft Office programmes
· Experience in gathering and collating data and producing financial and statistical reports
· Experience in producing high-quality written work
· Experience of Quality Systems
Benefits
· A rewarding role that allows you to make a tangible impact in your community.
· Opportunity for professional growth and development in the field of substance misuse and criminal justice.
· Collaborative and supportive work environment.
· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
· Annual leave purchase scheme
· Enhanced occupational sick pay
· Enhanced employer contribution to your workplace pension
· Death in service benefit
· Free Will writing
· Eyecare vouchers
· Blue light card discount
· Fantastic learning and development opportunities, including free training courses
· Work-life balance- flexible working and family-friendly policies
· Happy, Healthy You! – their wellbeing offers for their workforce
· Employee Assist Programme and the companies Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
The organisation welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or ag
Are you a Health and Safety Manager looking for a wider range of experience in a complex but very rewarding environment?
The St Mungo’s Safety and Quality team are committed to maintaining high levels of health and safety (H&S) standards, ensuring the organisation meets its legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for all stakeholders.
We are now looking for someone to join us as Health and Safety Manager, where you will play a crucial role in ensuring the organisation meets its legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for all stakeholders. Key responsibilities will include:
- Oversee relevant policy and procedure, training and advice service across St Mungo’s, ensuring these are reviewed and maintained to meet requirements.
- Organise a programme of audits, investigations, reviews and monitoring against health and safety standards in both a planned and reactive manner and lead a team of Officers and Advisors to effectively deliver this programme of work.
- Facilitate engagement with health and safety activities across the organisation through various channels such as briefings, presentations, and training sessions.
- Provide line management, support and supervision to a small H&S team.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a proactive, detail-oriented individual who will demonstrate a strong commitment to health and safety standards, possess the ability to effectively engage and train others, and exhibit sound judgment in handling complex situations. You will have:
- Excellent communication skills and the ability to build relationships and influence a variety of different people at different levels.
- Experience of leading health and safety programmes, carrying out audits, investigations, reviews, and monitoring in terms of health and safety.
- Experience of leading and managing staff and motivating them to provide a high standard of service.
- Understanding of the issues faced by people experiencing homelessness and an interest in working for a homelessness charity.
Above all, we are looking for someone who is dedicated to supporting our mission of ensuring the safety and wellbeing of all stakeholders at St Mungo’s.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 5 July 2024
Interview and assessments on: 15 July 2024
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Just for Kids Law (JfKL) works with and for children and young people to hold those with power to account and fight for wider reform. They do this by providing legal representation and advice, strategic litigation, campaigning, and equipping others to work for children’s rights.
They’ve achieved some incredible reforms that make a big difference to the lives of children and young people, including changes to the law on criminal records, which resulted in thousands of young people not being held back from fulfilling their potential, and ensuring that 17-year-olds are always treated as children in police custody. Additionally, JfKL hosts The Children’s Rights Alliance for England (CRAE), which works with around 100 members to promote children’s rights and monitor government implementation of the UN Convention on the Rights of the Child.
"Just for Kids Law has recently refocussed to ensure we make an impact where it’s needed most: providing trauma-informed and anti-racist legal representation to children and young people in contact with the criminal justice system and using the evidence from this case work to fight for systematic change.
We are looking for an exceptional colleague to co-lead the organisation with us and further strengthen Just for Kids Law’s fundraising and communications capacity. If you would relish the opportunity of working in a fast-paced, rights-based organisation that doesn’t shy away from the difficult issues, we would love to hear from you."
Aika Stephenson and Louise King, Co-Leads of Just For Kids Law
Currently, c.80% of income is from trusts and foundations. Other sources including legal aid income and individual giving, and HNWIs have previously donated gifts of up to £250,000. JfKL’s work and outstanding impact spans diverse activities including criminal law, human rights monitoring, youth justice, anti-racism, and campaigning for systemic change, providing ample scope to further develop trust and foundation income and shape compelling cases for support for HNWI gifts.
As Director of Development and Co-Lead, you will:
- Develop and implement a fundraising strategy focused initially on maximising trust and foundation support and subsequently on building a HNWI fundraising programme
- Lead on creating a communication strategy
- Oversee the finance and operations team of two people
- Lead the long-term diversification of the funding portfolio
Ideal skills and experience:
- Ability to contribute to organisational strategy development
- Creating and delivering successful high-value fundraising programmes
- Securing five- and six-figure income from trusts and HNWIs
- Financial and budget management and devising budgeted cases for support
- Working with boards of trustees
- Thrive in a small team environment, collaborating effectively with peers and senior stakeholders
Expert recruitment for fundraisers and charities.
2nd Line IT Support Engineer
Based in Stanmore/Berkshire - onsite
Salary circa £30,000 - £35,000 per annum dependent upon experience.
As a successful 2nd Line IT Support Engineer, you will have strong communication skills and a desire to provide outstanding service to Norwood’s client base. If you want you to join our dynamic team as a 2nd Line IT Support Engineer, please apply!
ABOUT THE ROLE
The role of the 2nd Line IT Support Engineer will involve working as part of a team providing 1st and 2nd line remote and on-site support to the services across London and a site in Berkshire. The ideal candidate for the 2nd Line IT Support Engineer role will have at least 3-6 years of experience in Windows Server and Desktop focused IT support. The position will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. . You will have strong expertise and the ability to provide rapid solutions and working flexibly in resolving and further investigating possible escalations.
MAIN DUTIES AND RESPONSIBILITIES
- Managing and maintaining computer hardware and software issues from logging to resolution, to ensure high levels of availability of the supported business applications.
- Liaising internally and externally with technical support companies and suppliers and working alongside the IT Manager and Application Support team, the role of 2nd Line IT Support Engineer will involve the following tasks:
- Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support.
- Liaising with Support Companies to get issues fixed.
- Configuring, installing and supporting any client hardware and software.
- Configuring, installing and supporting mobile devices and internal phone systems.
- Assisting with new user desk setups, desk moves and associated cabling.
- Processing new and leaver’s accounts.
- Maintaining Asset register of all IT equipment.
- Managing, assessing, and reporting on project activities to meet deadlines.
- Focus on solving customer’s problems, striving to understand their needs.
- Be aware of the key IT and cyber risks, proactively operating to minimise these risks within the remit of the role, acting quickly to notify of any potential or identified IT risks through the appropriate incidents and escalations process
- Maintaining end-user computing solutions including physical desktops, mobile devices (laptops, tablets, smart phones), printers, and end-device security including remote access technologies.
- To be a car driver and have access to a car during office hours and willing to drive between locations.
ESSENTIAL TECHNICAL SKILLS
- Windows Server 2016/2019
- Windows 10/11 desktop systems
- Microsoft Azure
- Office 365 and the MS Office Suite
- Microsoft Exchange, Teams, OneDrive, SharePoint
- Active Directory
- Group Policy, DNS, DHCP
- Desktop Deployment Services
- Networking (Switching/VLANs/Routing/Firewalls – Cisco and HP preferable)
- Email and Web Filtering Systems
- Managed Antivirus
- Enterprise Wireless administration
- Printer Management
Why Norwood?
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- Hybrid work arrangement
- 1pm finish on a Friday
- Unlimited access to staff referral scheme
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest 2nd Line Support Engineer! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
Ambition Aspire Achieve was founded in 2016 by Kevin Jenkins OBE, because of a longstanding desire to provide opportunities for disadvantaged young people. We deliver a wide range of projects and services based out of our youth hubs, the Terence Brown Arc in the Park in Canning Town and the Glyn Hopkin Abbey Hub in Stratford, and across local communities in Newham via a programme of detached outreach work. Starting early, we work with children as young as 5 years old, right up to 25 as young people transition into early adulthood. Reflecting our approach that every young child and person deserves the best chance in life, our work now reaches over 950 children and young people every year, including large numbers who are vulnerable and at-risk.
The Role
The role offers an exciting opportunity to join AAA’s management and coordination team, playing a key part in supporting vulnerable young people to reach their full potential, whilst making a significant contribution to the development of our youth programmes. Recruited on a full-time basis (with part time options considered), responsibilities include:
- Developing, overseeing and delivering youth projects and programmes based out of AAA’s youth hubs, ensuring project milestones, outputs and outcomes are met or exceeded in line with funding agreements.
- Monitoring and evaluating our targeted youth projects and programmes, providing reports to the Chief Executive, Board of Trustees and key funders as required.
- Leading and line managing a small team of youth workers, enabling the delivery of high-quality youth work programmes
- Taking a lead on developing youth voice and involvement and supporting peer leaders.
- Working collaboratively with key partners (e.g., schools, community stakeholders) to support the recruitment of young people and the effective delivery of provision.
- Developing mentoring activities for young people, and supporting the delivery of life-skills and personal development sessions.
- Assisting young people in identifying progression opportunities and providing on-going transition support.
- Liaising with parents/carers of young people participating in our projects, building strong relationships to support the development of service-users.
- Supporting the development of new youth programmes and promoting AAA’s youth offer via attending local youth forums, networking and funder events.
The successful candidate will bring a genuine passion for supporting young people, along with suitable experience in overseeing and facilitating high-quality youth programmes/activities. In return we offer:
- A generous holiday allowance and pension contribution.
- A friendly and supportive work environment that encourages all to thrive.
- Access to a brand-new employee assistance programme.
- Full DBS (enhanced) checks funded by the charity.
- Access to a comprehensive training programme to support personal and professional development.
- Flexibility wherever possible to suit individual needs (including part time working options)
Further details are contained in the Job Description and those interested in applying should complete the Application Form before the closing date - 5pm Friday 5th July 2024. Interviews are expected to take place soon after the closing date in July, depending on availability.
Ambition Aspire Achieve is an equal opportunities employer and welcomes applications from all sections of the community. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
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The client requests no contact from agencies or media sales.