Mental Health Support Jobs

Membership Assistant
Location: The Lodge, 1 Armstrong Road, Oxford, Oxfordshire, OX4 4XT - Hybrid working is available.
Salary: £9,085.44 (pro rata) per annum (£22,713.60 FTE, £12.48 per hour)
Contract type: Permanent
Working hours: Part time, 14 hours per week. Flexibility in working pattern, in agreement with line manager

An exciting opportunity has arisen within our Membership Office.  We are looking for an enthusiastic and adaptable administrator to join our friendly, hard-working Membership Team.

The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.

What you’ll be doing:

• Processing new members in a timely manner, including data input onto the membership database, making up & sending out Welcome packs to new members
• Answering telephone, letter and e-mail enquiries in a prompt and friendly way
• Updating the membership database accurately with changes to members’ records
• Performing financial processing including BACS Direct Debit processing
• Updating business processes and procedures
• Supporting other departments with information requests etc.

What we’re looking for:

• Proficient IT user (MS Word, Outlook, Excel) and good computer data entry skills
• Excellent attention to detail
• Effective communicator, both verbal and written
• Good organisational skills
• Ability to work in a team and demonstrate flexibility

In addition to being part of a friendly, skilled and knowledgeable team who are passionate about making a difference, when you work for us, you’ll also receive:

• Generous annual leave entitlement with paid birthday leave, wellbeing days, urgent personal business leave and generous occupational sick pay
• Enhanced maternity, paternity, and family-friendly policies
• Flexible working to achieve work-life balance
• Salary exchange pension with generous employer contribution
• Learning & Development Programme for all
• Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to our EAP, providing you with immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access prescription service, a variety of discounts
• Salary sacrifice Cycle scheme & Electric Vehicle scheme
• Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development

The closing time and date for applications is 11.59pm on Sunday 28th July 2024. 
Interviews will take place in Oxford on Thursday 8th August 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Together Active is looking for a dynamic and driven Programme Lead to spearhead our place-based expansion across Stoke-on-Trent. This unique role offers you the chance to collaborate with a diverse range of partners, driving forward a culture of co-production and distributed leadership to reduce inequalities in access to physical activity.

As the Programme Lead, you will be employed by Together Active but will work directly for the system of partners delivering place-based expansion across the city of Stoke-on-Trent. Your central focus will be to bring people together from all parts of our system to reduce inequalities in access to physical activity.

This role would suit someone who is:

A passionate, driven individual who cares about community impact and believes in the transformative power of physical activity- this role will suit you. You’ll excel in communication and relationship-building and be able to engage a range of diverse stakeholders effectively. A strategic thinker and doer, you’ll be curious, open-minded, and committed to overcoming barriers to inclusion. Energetic and motivated, you will have to balance working independently and as part of a team, manage multiple priorities, and have experience in leading complex programmes. You’ll bring your sense of humor and humility of course but be absolutely dedicated to reducing inequalities and improving access to physical activity, committed to social justice.

How we value you:

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
• Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
• Death in service scheme up to the value of three times actual salary
• Wellbeing Grant - £50 voucher per year to spend on health and wellbeing
• Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
• Up to 8% employer contribution to pension scheme
• Reimbursement of the cost of a standard eye test as a user of visual display equipment
• Access to Cyclescheme
• Annual CPD courses offered by Staffordshire University
• Online skills training platform - for employees to use to broaden their professional and personal development across a range of online courses.
• Access to counselling service.
• We are also currently developing a scheme with staff to ongoing costs related to staying well/being active.

Policy Officer

Hours: 35 hours a week. Flexible working considered.

Salary: £40,553 - £44,821

Contract: 12 month fixed term contract

Location: London (with hybrid working options)

This is an exciting policy role in our committed team leading the fight to end child poverty in the UK. With a new government in place, this is a great time to join CPAG as we look to influence policy makers and parliamentarians to ensure child poverty is high up the agenda, and evidence-based policy solutions are adopted to effectively tackle child poverty.

We are looking for someone with a track record of communicating complex policy areas in an accessible manner to a range of non-specialist audiences. You will have knowledge of parliamentary processes and the different advocacy levers that can be used to influence change. You will enjoy working collaboratively to identify policy issues and develop solutions, working closely with colleagues across the organisation as well as externally.

You will play a key role in writing high quality consultation responses, briefing papers, reports and other policy resources promoting CPAG's wider policy calls.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the Policy Officer job pack and application from our website. 

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack. 

Closing date for applications: noon Wednesday 14th August

Interviews will be held in London on Wednesday 21st August / Thursday 22nd August

This is an exciting opportunity for a Learning & Development (L&D) professional to join our team as we implement our strategy.

The successful candidate will be part of a busy L&D team, providing functional support to help the organisation deliver its strategic aims and corporate plan.

In this role, you will develop and deliver a range of learning activities, as well as support the Business Partner in implementing key projects and learning programs. Your day-to-day duties will be varied, allowing you to utilise your training capabilities within a supportive team environment while contributing to our key deliverables and goals. You will play an integral part in enhancing the learning and development experience across the organisation.  

Based in the UK, the L&D Advisor will be part of a team of six which sits within the People & Culture directorate.

What we’re looking for:

· Working together:

o Collaborative team player dedicated to collectively developing high-quality learning solutions.

o Able to translate briefs or instructions into clear, actionable deliverables.

· Delivering High quality results:

o Results-driven with a keen eye for detail and clear communication to ensure high-quality outputs.

o Strong time management and organisational skills, with the ability to work to plans and meet deadlines.

· Culture:

o Will work with a hybrid model and adapts approach to best fit each scenario and needs of others.

o Friendly and approachable; quick to build rapport with others.

· Developing self and others:

o Confident in delivering engaging training sessions, both in-person and virtually.

o Experienced in the full lifecycle of learning solutions, including planning, content development, facilitation, and evaluation.

The ideal candidate will bring experience of working within a learning and development environment, delivering training activities both face-to-face and virtually, preferably in a hybrid-working context. They will possess a positive and solutions-focused mindset and as happy working within a team as they are independently. The successful candidate will be flexible in their approach and adaptable to provide the best solutions within scope. This role will have a positive impact to the work of the L&D team and some of our key priorities and deliverables.

Interview Date: W/C 12 August - Virtual via Teams

Location:  Newcastle or Birmingham preferable - Our L&D team are based out of our Newcastle and Birmingham offices. We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate.  This role involves frequent travel to other offices but in particular to Newcastle and Birmingham.

Our other UK offices are Belfast, Cardiff, Exeter, Glasgow, Leeds, London, and Newtown.

Essential criteria

· Practical experience in delivering impactful and engaging training sessions, both in-person and virtually.

· Strong teamwork and collaboration skills.

· Excellent time management abilities and proven track record of meeting deadlines.

· Committed to own Continual Professional Development.

Desirable criteria

· Skilled facilitator with the ability to create immersive and engaging learning experiences.

· Knowledge of accessible design standards and inclusive design principles, ensuring equitable learning opportunities.

· Use of design software such as Articulate and Vyond, or similar platforms, to elevate the learning experience.

· CIPD Qualification, working towards qualification or willing to undertake relevant development.

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations, and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

As our Public affairs lead, you will design and deliver a political engagement strategy to secure real climate commitments from the government to reduce the environmental harms of advertising including an end to high carbon ads, public space planning reforms to stop billboards blighting our communities and the introduction of demand reduction policies for aviation.

Are you keen to see bolder policies from the UK government on climate, public space, and tackling high-carbon sectors including cars and flights? We are seeking a Public affairs lead with familiarity with the UK’s political landscape who can take forward our campaigns for policy change to reduce the environmental harms of advertising and consumption of high-carbon travel, particularly aviation. We are seeking change in three principle areas:

• Tobacco-style legislation to restrict advertising for high carbon products, namely: airlines, airports, non-electric cars (especially SUVs) and fossil fuel companies
• Strengthening national planning regulations to protect our public spaces and neighbourhoods from the spread of intrusive, outdoor digital advertising screens.
• The introduction of policies to reduce demand for aviation in a fair and equitable manner, including a frequent flyer levy.

Working with others in the Possible team and our partner organisations on the Badvertising project Adfree Cities and New Weather Institute, you’ll keep on top of the latest developments in areas of sustainable transport, aviation and  public space planning policies. You’ll design interventions and events for innovative policy proposals which move the ‘choice architecture’ in which we make decisions away from business-as-usual and towards an economy that puts communities, sustainability and a liveable planet first. In all this you’ll be assisted by experts in the wider Possible team and supported by a caring workplace.

Benefits

• 35 hour full time work week. 0.8 FTE = 28 hours.

• Flexitime.

• 33 days paid holidays including bank holidays (pro-rata) and additionally three days at Christmas when the office is shut.

• Employer pension contribution. 

• Flexible working considered from day one.

• Learning and development plans and budget for all staff.

• Generous sick leave and pay, including paid time off for periods and menopause, gender affirming care, fertility treatment and disability leave.

• Good parental leave and pay and family friendly policies and practices for both parents.

• Up to one week (FTE) paid carer days.

• Paid volunteer and study leave.

• Cycle to work scheme.

• Climate Perks - paid journey days for low carbon holiday travel.

• Headspace account (mindfulness and meditation app).

• Options to work remotely abroad (role dependent).

• Employee assistance programme that includes free counselling sessions and financial advice for you and your family.

• A caring and supportive culture and lots of opportunities for team connection.

• Paid duvet days, when staff need to look after their wellbeing.

• Staff discounts on selected climate friendly opportunities.

Interested?

Read the full job advert and fill in the application pack.

Deadline: 11am Thursday 8th August 2024

Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel across the UK including Scotland, Northern Ireland and Wales

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for an experienced Innovation Manager to join the Innovation and Industry team. If you have a good understanding of translational research and knowledge exchange, experience of managing relationships with a wide range of stakeholders particularly within the industry sector, and are passionate about advancing research along the translational pathway for clinical benefit, we would love to hear from you.

About the role

You will apply a scientific and commercial approach to help deliver on our research strategy. You will be responsible for overseeing the translational research activity within the existing portfolio of Versus Arthritis funded research to support innovation and commercial development of research intellectual property. You will work with research award holders, University technology transfer teams and internal teams within the charity to ensure all Versus Arthritis research is adequately identified, protected and exploited. As well as identify, develop and maintain strategic partnerships that contribute to the growth of our current translational research portfolio and the development of new areas of research activity that will increase the likelihood of clinical and/or commercial success for musculoskeletal (MSK) research.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• A science PhD, MD or equivalent research experience and good understanding of translational research.

• Experience of the practical application of research exploitation and its considerations.

• Experience of relationship management, particularly with industry/corporate partners.

• A flexible and collaborative approach: Able to work closely and adaptively with immediate team and collaboratively across the organisation.

• Excellent liaison and negotiation skills with the ability to respond appropriately, confidently and sensitively.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

We are excited to be recruiting for a new Communications Coordinator at Volunteer Centre Hackney who will play a key role in helping increase volunteering and grow strong thriving communities across Hackney. Using wide-ranging communications, you will be vital to reaching diverse people across the borough and building key partnerships to help people enjoy the benefits of our services - all of which hugely improve people's lives and bring people and communities together.

The Communications Co-ordinator will play a key role in helping to build, promote and retain VCH’s public profile with a diverse range of audiences, helping us to drive volunteer sign-ups in Hackney, and promote our services to a wide range of stakeholders.

We have recently launched a whole new website and branding, so this is an exciting time to join our team. We have started to work together with residents to make films and are making plans to increase both our reach into specific communities, as well as promote our impact to new funders and partners.

You will plan, write and distribute a range of content across the marketing mix including our website, blog, newsletters, social media and in print. This includes writing copy and sourcing imagery for VCH events and activities, creating regular e-bulletins, updating social media channels, creating content to share the impact of our work, as well as helping to promote outreach and other events and activities to various diverse communities. This will be done together with VCH staff and volunteers, who you will support to co-produce interesting content.

You will take the lead in developing and implementing regular communications campaigns that celebrate the diversity of, and our work with Hackney’s local communities. This will include targeted campaigns around a number of topic specific awareness days, as well as with and for specific communities, to increase our reach across diverse populations.

You will roll out our brand refresh across all our programmes, working together with VCH staff to ensure buy-in. You will be proactive to create new and interesting materials to promote our services and their impact to a wide range of stakeholders including new funders as well as partners, and will ensure all our social media channels and websites are updated.

We are Gingerbread. We’re here to fight for single parents and their families.

We campaign against the injustices that single parents face every day and challenge the stigmas surrounding being a single parent. We provide expert advice and information to support all single parents so that they have the tools to support their children and themselves. We also provide a support network so that, with Gingerbread, no single parent is ever alone.

Join us today. Together, we can create a world where all single parents and their children not only survive but thrive.

Why join Gingerbread?

Our work has a real impact. We make a difference in the lives of single parents through collaborative, focused work. We care passionately about our work and for each other.

At Gingerbread, your well-being is just as important as the people we help; we make sure that you feel welcome as part of the Gingerbread team and offer benefits reflecting your hard work. These include a generous leave entitlement, time off between Christmas and New Year and an Employee Assistance Programme, which provides support, discounts, and promotions. You’ll benefit from two charity days a year to volunteer with an organisation of your choice. There is also a workplace pension with the option of a matched pension increase (up to 2%); we also have a death-in-service benefit and income protection insurance.

Overview of Job

We seek a Campaigns Officer who will collaborate with the Campaigns Manager to develop and execute creative, high-impact policy and social change campaigns. Identify opportunities to engage supporters and ensure timely and impactful campaign delivery.

Please download our advert pack for more information on the role and the skills and experience we are looking for.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:

To provide reliable and essential administrative support to the WomenMATTA team, ensuring accurate data capture and the smooth running of WomenMATTA’s office. Act as a front of house staff member to the WomenMATTA office, mailbox and phone line; providing advice and signposting to enquiries and greeting visitors. Working closely with management, frontline staff and volunteers to develop streamlined processes to the administrative side of daily operations.

1. Provide prompt and effective administrative support to all WomenMATTA staff; being a key contact around IT and case management systems and assist with the day to day running of the Programme.

2. Maintain case management systems to ensure accurate and timely data recording across all monitoring systems

3. Provide office management and diligent support to the operations of the Programme

4. Act as the first point of contact for service users and external parties; drawing on a trauma informed approach when communicating to parties

The post holder will be responsible for their own caseload. This post will involve the assessment and appropriate treatment of people presenting with mental health problems, working within NHS Talking Therapies. The post holder will be expected to attend regular supervision and may have additional areas of responsibility for clinical service development as required.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and work in various community settings (including GP surgeries) and psychological treatment centres.

We are looking for a new member to join the team who is committed, enthusiastic and willing to contribute to the service and embrace different ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrating team. Members of our team are committed to ensuring a healthy work life balance and a creating a positive working environment.

Key responsibilities:

Clinical

1. Accept referrals via agreed protocols within the service.

2. Conduct assessments and therapy over the telephone, telemedicine and face to face.

3. Offer High Intensity treatment in individual and group settings (as agreed)

4. Make decisions on suitability of new referrals, adhering to the department’s referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.

5. Formulate, implement and evaluate therapy programmes for people attending the service.

6. Educate and involve family members and others in treatment as necessary, conveying formulations with sensitivity in easily understood language.

7. Take responsibility for promoting access to the services provided and the delivery of cognitive behavioural therapies in the peripheral settings where the therapist works. For example, therapists working within GP Surgeries will be expected to attend GP Practice meetings and develop and maintain professional relationships with members of the primary care team. They will be expected to promote the service by ensuring that there are readily available promotional material for both members of the public and members of the primary care team.

8. Liaise with other psychological therapy services in order to work jointly to improve provision of psychological services to local residents.

9. Plan appropriate packages of care for each service user. Liaise as appropriate with other professionals within the service and externally to effectively communicate your assessment and facilitate transfer of care to an appropriate professional.

10. Conduct risk assessments, prepare risk management plans and initiate appropriate action where indicated (including referrals to relevant secondary care services and child and adult safeguarding services)

11. Elicit outcome data from people using services and their carers. Use the TALKING THERAPIES IAPTUS system to record clinical contact details, clinical records, outcome data, and passage though the care pathway.

12. Ensure that people under your care are cared for appropriately under the stepped care framework as currently in use within the service.

13. Adhere to the operations manual and other relevant protocols and procedures as directed by your line manager.

14. Take personal (unprompted) responsibility for achieving agreed clinical activity relating to the number of therapy contact hours per week.

15. Actively contribute to and support the integration of clinical governance in the service within your own area of work and contribute to service clinical governance process in a specific area of work under the direction and supervision of a Senior Therapist.

16. Develop an area of enhanced (specialist) clinical work (e.g. PTSD, OCD, Long Term Health Conditions, Perinatal, Eating Disorders, Social phobia etc). It is expected that the areas of specialist work will shift in focus over time to reflect service need and your need to continuing professional development.

17. Carry out clinical audits of aspects of the CBT service as directed, including feedback from people who have used the service, analyse and feedback to the service verbally and in writing.

Training and Supervision

18. Attend clinical supervision in group or individual format within service.

19. Participate in peer supervision with professional colleagues.

20. Develop and engage in your own CPD, including active engagement in and use of clinical supervision of your own therapy.

21. Attend and fulfil all the requirements of the TALKING THERAPIES approved training/ workshops in line with identified professional objectives.

22. Support peer learning through attending and contributing to journal clubs and other in-house service CPD events

23. Once suitable supervision training and experience has been gained, supervise other staff as directed

Professional

24. Ensure that client confidentiality is protected at all times.

25. Co-ordinate and liaise between different staff groups within Mind in Bexley.

26. Support the CBT Service Public & Professional Educational functions by contributing to professional education program under the supervision of senior members of the department.

27. Support the CBT Service Public & Professional Educational functions by delivering interactive psycho-education within a CBT framework to large groups of Service Users under the supervision of senior members of the department.

28. Exercise personal responsibility for the systematic clinical governance of your own professional practice.

29. Proactively take responsibility for attending supervision, case management and line management regularly, participate in objective setting, performance reviews and respond to agreed objectives.

30. Be aware of and comply with company policies, procedures and standards of service

31. Promote and contribute to the development and maintenance of a healthy therapeutic culture within the team and amongst colleagues across the service and Service Users.

You may be required to cover an evening shift from 12pm - 8pm with occasional Saturday working to meet the needs of our clients.

Job Title: Project Manager (Technology & Transformation) 

Salary: £48,500  

Contract Type: Permanent, ideally, full-time (35 hours per week) although part-time or flexible hours may be considered 

Working location: Home based. The post holder should expect to come into the London based office a maximum of three days per quarter. Expenses will be paid in line with our Travel and Expenses policy. 

Reporting to: Head of Technology & Transformation 

Due to the high volume of applications, we are closing this vacancy early. The updated closing date is now Monday, 29th July at 11:30 pm

BACKGROUND

Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.

This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.

JOB PURPOSE

We are seeking an innovative Project Manager who is looking for an exciting opportunity to play an instrumental part in the planning and delivery of Magic Breakfast’s technology and data transformation. In this multi-faceted position, you’ll lead the development and implementation of the organisation’s project management strategy and standards, while also championing the ongoing delivery of data-focused technology and transformation projects. The broad and diverse nature of the projects will mean no two days are the same. Your expertise will be critical in maximising the impact of every initiative we undertake.

KEY RESPONSIBILITIES

Strategic Leadership:

• Develop and implement the organisation's project management strategy and methodology

• Lead on business process mapping and improvement across the organisation

Team Leadership:

• Establish and enforce project management standards and best practice ensuring project implementation takes a people-centred approach including training, internal communications, and changes to policies and procedures

• Lead and mentor any project managers, providing coaching and development opportunities

Project Management:

• Lead and manage technology and transformation projects across the organisation

• Develop and execute project plans, objectives and timelines that account for technical dependencies, risks and resource needs

Core Management Group:

• Support other team members who have responsibilities supporting Magic Breakfast projects and initiatives in line with Magic Breakfast’s values, supporting and leading as an indirect lead in line with Magic Breakfast’s policies and procedures.

• Deputise for the relevant Senior Leadership Team member as required and requested.

• Identify and where appropriate lead on partnerships and collaborations that further Magic Breakfast’s mission and purpose.

Please read the full job description attached.

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

• 25 days annual leave + 8 bank holidays

• long service leave ( 1 additional day per year)

• end of year closure

• enhanced pension

• cash back health plan

Please see our job pack below for more informtion 

APPLICATION PROCESS

Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com

Shortlisting - 5th - 7th August

First interview - 13th, 14th, 15th August

Second interview - 20th, 21st, 22nd August

We have an opportunity for a Benefits Advisor to join our Customer Accounts team in Christchurch.

This is a permanent part time role where you'll be working 25 hours a week, we'll need you to be able to work on a Monday.

The starting salary is £20,270  - £23,649 (£30,000 - £35,000 full time equivalent).

The role:

As a Benefits Advisor you'll provide our customers with budgeting and welfare benefit advice. This will include completing Income and Expenditure statements, giving budgeting advice, benefit & grant applications, and signposting for additional support.

You'll be working with partners both internally and externally including Housing benefit, Department of Works and Pensions and independent money, debt or legal advice services.

To be successful in this role you'll need:

• An up to date working knowledge of the benefits system
• Experience of supporting customers to complete statements and applications 
• The ability to work with internal and external partners to achieve the best outcome for the customer
• Experience of supporting vulnerable customers with kindness and empathy
• Effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.

As you'll need to travel in this role, having a car and full driving licence is essential. 

A DBS check will also be undertaken for the successful candidate.

What we can offer you

As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available

About us

Sovereign provides 84,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do. We build homes, provide great services but also invest in long term sustainability, creating great places to live in partnership with our residents.

While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business. With the financial standing of a FTSE-250 business, we combine our financial and organisational strength, along with funding from government, banking and capital markets, to maximise our social impact.

What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.

Would you like to be part of an organisation making a positive impact on children's mental health?

As a key member of the organisation, you will play a pivotal role in shaping our financial strategy and driving operational efficiency.

Reporting to the Head of Finance, you will oversee the full spectrum of financial management activities, from financial planning and analysis to management accounting and reporting. Your expertise will be instrumental in providing valuable insights to support informed decision-making at all levels of the organisation.

Key Responsibilities:

• Develop and implement robust financial planning and budgeting processes.
• Prepare and analyse comprehensive management accounts, providing clear and actionable insights into financial performance.
• Lead the financial forecasting process, identifying trends and opportunities.
• Oversee the management of the accounting function, ensuring accurate and timely financial reporting.
• Drive process improvement initiatives to enhance efficiency and effectiveness within the finance team.
• Collaborate closely with operational teams to provide financial support and analysis.
• Ensure compliance with financial regulations and accounting standards.

Requirements:

• Qualified Accountant (ACA, ACCA, CIMA) with a proven track record in management accounting.
• Strong analytical skills and the ability to translate complex financial data into clear and concise information.
• Excellent communication and interpersonal skills to build effective relationships with stakeholders.
• Proven team management abilities.
• Experience in the charity sector is desirable.

The Closing date for applications for this role is Tuesday July 30^th please submit your application to with your CV attached

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The RoleAs a Marketing Officer, you will support the Marketing team with the development and production of Phoenix Futures services marketing materials, and digital communications. You will also support with the development of The Anti-Stigma network which is a key project within the Marketing Department. The role is full time 37.5 hours per week, we will consider flexible working. The role will be home-based with access to the London office if desirable. We welcome applications from people with lived experience who have been directly and personally affected by drugs and alcohol use or impacted through a loved one’s or family members’ use. You will be part of a passionate and skilled team.

About You
To join us as a Marketing Officer, ideally you will have: 

• An understanding of the key marketing and communications techniques – brief writing, audience insight, channel development, proposition development, etc.
• Able to work to deadlines and manage multi-task projects accordingly.
• An excellent standard of literacy and numeracy, and able to proof-read effectively.
• Proficient in the use of Microsoft Office package and ideally Adobe software.
• Excellent communication skills, and the ability to deal with people of all levels of management.
• Effective partnership working and the ability to network for Phoenix Futures and The Anti-Stigma Network.

• Determined, with a drive to succeed and a willingness to learn.
• Passionate and enthusiastic about making a real difference to the lives of people we support.
• We’re looking for someone who aligns with our values, you should be willing to advocate for people affected by drugs/alcohol.

So, if you’re seeking your next challenge as a Marketing Officer, please get in touch or apply today.

Your Rewards

• Starting salary of £24,250 (plus London weighting £3,085.65 per annum) with the opportunity to access potential yearly salary increments subject to appraisal.
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short digital interview via Microsoft Teams and be provided all details about the assessment process. There will also be a brief aptitude test to complete in advance, in the form of a presentation. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.