• Are you looking for volunteer roles ?

    Go to volunteering section

342

Membership jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
The British Society for Rheumatology, London (Hybrid)
£38,251 - £47,940 per year
Posted 2 days ago
Top job
PMRGCAuk, Remote
£39,000 - £42,000 per year
A key role helping to shape the future of a charity providing vital support to patients with two conditions typically affecting older people
Posted 2 days ago Apply Now
Top job
NCVO, London (Hybrid)
£36,517 per annum, rising to £38,437 after 12 months in London (or £32,328 per annum rising to £34,248 after 12 months outside of London).
We have an opportunity for a finance professional to join us as a finance officer on a 12-month fixed term contract
Posted 2 days ago
Top job
North Wales Wildlife Trust, Multiple Locations (Hybrid)
£34,000 - £42,000 per year
North Wales Wildlife Trust seek an Individual Giving Manager to lead on unrestricted income-related fundraising from individuals.
Posted today
Association of Anaesthetists, London (Hybrid)
£43,332 per year
Seeking an experienced marketing professional to lead our income-generating activities following a strategic review.
Posted 2 days ago
TPP Recruitment, London, England (Hybrid)
£28.98 per hour
Posted 2 days ago Apply Now
Landscape Institute, London (Hybrid)
£28,000 - £30,000 per year
This is a fantastic opportunity to join a small but highly dynamic team.
Posted 3 days ago
Salford CVS, M30, Manchester (On-site)
£47,754 – £50,788 (NJC salary grade 38–41)
We're seeking a Director of Operations to manage all operational delivery projects and programmes across the organisation.
Posted 1 day ago
Closing tomorrow
Irish in Britain, London (Hybrid)
£31,300 - £34,827 per year
IiB need an experienced person to collaborate & support member organisations across Britain to deliver health & wellbeing initiatives.
Posted 1 week ago Apply Now
Royal Botanic Gardens, Kew, Kew, Greater London (Hybrid)
£45,200 - £50,400 per annum
We have an exciting opportunity for a proven HR Generalist to partner our Commercial Enterprises and Fundraising Directorates.
Posted today
Page 1 of 23
London, Greater London (Hybrid)
£38,251 - £47,940 per year
Full-time
Permanent
Job description

Reports to: Head of Marketing, Communications and Membership
Manages: Membership Executive
Salary range: £38,251 – 47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose
 

As BSR’s Membership Manager you will be responsible for overseeing BSR’s membership offer. You’ll work on plans to recruit members across a range of roles in the rheumatology specialty and engagement tactics to ensure members are retained year on year. 

Working closely with the Head of Marketing, Communications and Membership, you’ll drive forward a compelling value proposition for membership by refining our benefits package and developing tailored audience content. With responsibility for our digital-first membership engagement plans, you’ll work on strategies that drive our engagement, provide real-time feedback and give us insight into how our members behave. 

You’ll lead and coach a Membership Executive to develop their skills and together, provide excellent customer service and membership experience. 

Main responsibilities

Membership recruitment and retention 

  • Develop and execute strategies for acquiring new members 
  • Engage in digital outreach and in-person networking to promote BSR membership and develop a deep understanding of our audiences and the pressures they face 
  • Cultivate relationships with current members to ensure high retention rates and insightful feedback loops 
  • Monitor membership trends and adjust recruitment and retention strategies as necessary
  • Support strategic networking by facilitating meetings with members and the Senior Management Team/President(s)

Customer service and member engagement 

  • Serve as a key point of contact for all member enquiries, providing an exceptional service 
  • Ensure a positive experience for new and existing members with engaging communications, including regular newsletters and lifecycle campaigns 
  • Organise and host events, webinars, and other member engagement activities to foster community 

Database and process management 

  • Maintain an up-to-date and accurate membership database (CRM) and an internal super-user 
  • Track membership renewals, payments, and communication preferences 
  • Analyse membership data to identify trends, opportunities for growth, and areas for improvement 
  • Oversee membership billing, including invoicing, payment tracking, and collection efforts 
  • Monitor membership revenue and work with the finance team to report on financial performance
  • Develop pricing strategies as needed

Reporting and analysis

  • Prepare regular reports on membership growth, retention, engagement, and financials for the Senior Management Team and Board of Trustees 
  • Use data and feedback to continuously improve the membership offering from BSR 
  • Stay up-to-date on membership trends, membership models, and best practices to keep the BSR offer relevant

Person Specification

  1.  Experience of working in membership or relevant customer-facing role 
  2.  Experienced in database management and working with digital collaboration tools 
  3.  Strong skills in data analytics, insight and impact measurement 
  4.  Excellent communication skills and the ability to communicate with a variety of audiences across multiple channels (including digital) 
  5.  Strong management skills to direct, support and motivate their staff to perform to high standards
  6.  Excellent organisational skills 
  7.  Ability to build effective collaborative partnerships with internal and external stakeholders 
  8.  Strong problem-solving skills 

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 
Our values are: 

  • Celebratory – we celebrate the achievements in rheumatology 
  • Inclusive – we support everyone in the rheumatology community 
  • Sustainable – we work to reduce the impact of our activities on the environment 
  • Leading – we use our profile to drive change and support those working in the specialty 
  • Collaborative – we always seek to work with others to have a greater impact 
Posted by
The British Society for Rheumatology View profile Organisation type Registered Charity Company size 21 - 50

To champion the specialty, influencing change and building a thriving community of best practice.

Posted on: 08 April 2025
Closing date: 05 May 2025 at 23:30
Tags: Business Development, Customer Service, Engagement / Outreach, Health / Medical, Recruitment