Media Manager Jobs

Senior Brand and Marketing Manager

Are you a creative, strategic, and experienced marketing leader ready to shape and grow a purpose-driven brand? Are you looking for a leadership role where you can drive impactful marketing strategies and make a real difference? Join Prospect Hospice as our Senior Brand and Marketing Manager and play a key role in raising awareness, inspiring action, and supporting compassionate end-of-life care in our community.

With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our marketing team to ensure we meet our ambitious targets.

Hours: 30 to 37.5 hours per week (flexible working options available)

What is the role?

As Senior Brand and Marketing Manager, you’ll lead a skilled and passionate marketing team responsible for developing our brand and marketing activities. You’ll work across the organisation to create compelling messages, insight-led campaigns and communications to achieve our strategic objectives, lead on refreshing and growing our brand, and maximise engagement, awareness, and support across our community.

This role is key to helping us raise awareness, increase consideration to support, engage supporters, and promote our products, events, and services.

At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.

About you:

You’ll bring a mix of creativity, leadership, and hands-on experience to the role. We’re looking for someone who has:

• Extensive knowledge of marketing across all channels.
• Significant experience in strategic brand management and development.
• Proven ability to create and execute effective marketing strategies, plans, and budgets to grow engagement and impact.
• Exceptional leadership skills to inspire and develop a high-performing team.
• Strong analytical, communication, and relationship-building skills.
• Experience in digital marketing, including pay-per-click and display advertising.
• Ability to use audience insight to develop effective marketing plans.

Please see the job description for full details and person specification.

We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Flexible working
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• A values led, inclusive working environment
• Free parking on-site

To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

£50,000 - £52,900 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

As part of the Strategic Communications, Campaigns and Brand team, you’ll support the Head of Strategic Communications, Campaigns and Branding by directing the Business Partnering team, and developing and embedding our Business Partnering model.

You’ll partner with senior leaders and product owners to act as a supportive enabler of their communications objectives, and ensuring they’re actively engaged in the development of communications strategies, objectives and plans. A major part of the role will be enabling the integration of activity into the wider communications plan to enhance results from our communications.

You’ll guide the planning process for projects and campaigns to build awareness of risk, tackle health inequalities and improve outcomes for all men affected by and at risk of prostate cancer. As part of this role, you’ll also be managing a team of two.

Please note this role is known internally as Senior Communications Business Partner (HSEI & Research).

What we want from you

In this role you’ll be leading a new team of Business Partners and a Communications Planning Manager to ensure Prostate Cancer UK’s communications are well-planned, integrated (where appropriate), and effective. That means you’ll need a strong understanding of high-impact communications business partnering and planning, using an agile, flexible, and fast-paced approach.

You’ll also excel at building trust and connections with community groups, ideally with experience in reaching, engaging, and activating high-risk communities.

Prior experience and knowledge of devising and delivering big multi-channel campaigns – including PR, social media, communications and marketing would be an asset. You’ll be a strategic influencer who understands how positive, coordinated relationship management drives performance alongside an outstanding communicator – who’s confident and good at communicating complex technical information to general audiences.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 20th April 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 28th April 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Our new Fundraising Manager will work closely with the Board of Trustees, CEO and Senior Leadership Team to scale our impact and expand our reach. They will play a pivotal role in leading fundraising and shaping the charity’s future . They will develop and deliver comprehensive plans to maximise income from individual giving, legacy giving, corporate and community giving and trusts and foundations which have been identified as strategic fundraising priorities. We are seeking a professional and enthusiastic and transformational leader with strong interpersonal and organisational skills. Confident in strategic management they will have the skills to lead the develop and deliver the organisations fundraising strategy. We are currently moving into a new strategic period, and this is an exciting time to join the Aurora Wellbeing Family.

Direct Marketing Manager-Acquisition at the Disasters Emergency Committee delivers key direct marketing activities during appeals for major disasters. You will work with the Direct Marketing Manager-Retention to deliver a programme of supporter communications to feedback to donors on the impact of their donations and to retain their future support. 

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies,
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus,
• Manage the capturing and analysis of results to ensure channel optimisation between appeals,
• Lead the benchmarking process of DEC Member Agency fundraising performance.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships.

You must have strong direct marketing experience with a focus on high volume donor acquisition. Demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone. A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

Ideally you will have experience of working in the international humanitarian aid sector, have used Salesforce and Salesforce Marketing Cloud and Google analytics.

You must have excellent communication skills both written and spoken, with the ability to write compelling and emotive fundraising copy. Significant technical marketing expertise across a range of direct marketing channels. Excellent numeracy, budget development, planning and project management skills.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters and keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Our Communications Manager is taking maternity leave from mid-June and we are looking for someone to cover the role for approx 9 months.  We are a small team and this is the only communications role, therefore the Communications Manager has a lot to do, including:

• Running our whole comms operation – social media, website, event marketing, PR. 
• Developing and delivering our communications strategy
• Creating stories and content for different channels
• Working on communications projects with people with lived experience
• Working with our individual giving lead on fundraising campaigns

A major rebrand and a new name have helped us build our profile over the past three years, and we’re working hard to increase recognition and support further.  The stories of the people we work with are central to that, and it’s their voices, not the charity’s, that belong in the foreground. So a key part of the job is to build relationships with those people, and support them to tell their stories as they want to, empowering them and keeping them safe.  This means staying flexible, in the content and the work of gathering it.  In the immigration system and the lives of people going through it, it’s wise to expect the unexpected, so plans can change at short notice.  This is a special opportunity to work join a supportive, dynamic team delivering extraordinary work.

What we’re looking for

1.  ‘Must haves’:  we believe that the right person for this key role must bring with them:

• Experience – you have wide communications experience that enables you to cover the whole range of work that we need (see above)
• Independence – you are pro-active, well organised and can get things done on your own, with more guidance on aims than methods
• Collaboration – you can work well with colleagues, professionals and people with lived experience, and deliver great projects together
• Communication – your speaking and writing communicates clearly and powerfully
• Story-telling – you know how to create compelling content that tells stories of change and empowerment
• Understanding – you appreciate the purpose and complexity of our work
• Commitment – your practice fits our values of empowerment, co-creation, curiosity and respect
• Flexibility – you can adapt to sudden changes and vary your working hours sometimes, eg to work at evenings or weekends

2.  ‘Also haves’: if you also bring any of the following, they will be important for us:

• Work experience in a communications role in a charity or arts company – especially if it was a role like this in a small organisation
• Practical skills in one or more of: graphic design, photography, audio/video production, digital advertising
• Experience of working sensitively with people who have been through difficult experiences to tell their stories
• Experience of overseeing creative freelancers
• Experience of implementing and developing communications strategy
• Experience of careful messaging in a politically sensitive context
• Experience of using reporting & analytics tools
• Culture and language skills relevant to people in immigration settings

Lived experience and professional experience

Professional experience and lived experience are both valuable for this role.  We want to bring people with personal experience of immigration detention, or the asylum process, or immigration enforcement into our team, so if you have this kind of experience then we would really love to hear from you. We need you to bring the ‘must have’ qualities listed above, but do not require a conventional professional CV full of paid communications and marketing roles.  What we do need is someone who can help us deliver.  That means understanding the people we work with, and knowing how to deliver organisational communications that meet their needs.

If you have lots of professional experience, together with strong understanding of our kind of work and the needs we address, but not the personal experience specified above, then we would also love to hear from you.  We want people with all kinds of backgrounds and experience to apply for this job.  We very much encourage applications from people from culturally diverse backgrounds, disabled or neurodivergent applicants, and people of different ages, gender, sexual orientations and socio-economic backgrounds.

What we can offer you

We’re a specialist organisation working in a fraught environment that changes constantly.  We’re developing better ways to support everyone working for Hear Me Out.  So we will look to provide the right kind of offer to our new Communications Manager, tailored to their needs.  For example:

• The work can bring stress and distress to all of us, so we have ‘clinical supervision’ sessions and are developing other ways to offer care and support
• We can arrange mentoring for you, to support you in delivering the role
• We can arrange training, for example if there are specific skills you need to learn
• Hear Me Out is a friendly and collaborative team where we look out for each other
• We’ll be open to your ideas about what kind of support will help you the most

Terms & conditions

• Contract:  Temporary (9-month) contract, subject to a 3-month probationary period
• Location: The team meets at its office in central London on Wednesdays and works in a hybrid way the rest of the week.
• Hours:  Part-time position, 2.5 days (18.75 hours) per week (0.5 FTE)
• Salary:  £40,000 per year pro rata (ie £20,000), gross
• Annual leave:  36 days paid holiday leave per year pro rata (ie 18 days), including statutory bank holidays
• Sick pay:  25 days per year pro rata (ie 12.5 days) on full pay, followed by 25 days pro rata (ie 12.5 days) on half pay, followed by Statutory Sick Pay only
• Pension: 6% employer contribution to HMO’s selected Stakeholder pension scheme or to another scheme of the employee’s choice

To apply, you must download the job pack, check out the full details, and follow the instructions on how to apply.

If nothing changes, one in two of us will be directly affected by dementia – either by caring for someone with the condition, developing it ourselves, or both. Alzheimer’s Research UK exists to change that.

As the UK’s leading dementia research charity, we’re working to revolutionise the way we treat, diagnose, and prevent dementia. But we won’t stop there. We will keep going until we find a cure.

We re-branded back in 2023 and are ambitious in our plans to get more people than ever to join our movement and take a stand for a cure.

The Senior Brand Manager will play a crucial role in the strategy, planning, development and implementation of brand activity across the charity, leading a Brand team of two Brand Managers and a Brand Officer. Leading on the development of impactful brand campaigns, the role will be key to ensuring more people know about and feel connected to Alzheimer’s Research UK, to enable future growth.

Working closely with the Head of Brand and the wider Brand department, this role will put the Alzheimer’s Research UK brand at the heart of everything we do. The role will work closely with teams across the organisation to amplify the brand in all content and communications, develop the brand strategically, and lead on the tracking and reporting of brand health to ensure we are having impact.

The Senior Brand Manager will liaise across the whole organisation, working particularly closely with key contacts across Marketing and Fundraising, Communications and Policy.

Main duties and responsibilities of the role:

· Support the Head of Brand with overarching brand strategy and brand campaign strategy.

· Lead the brand consultancy provision across the organisation, ensuring that brand is integrated with all our content and communications to amplify the brand personality and messaging and achieve brand consistency.

· Oversee the delivery of brand campaign activity to ensure that campaigns are delivered efficiently and have maximum impact.

· Inspire and engage colleagues internally, delivering internal communications to ensure that the brand is alive, understood and actively developed.

· Alongside the Insight team, lead on the reporting of brand health measures to the organisation, and work with the Head of Brand to identify areas for development and improvement.

· Work with the media agency and key creative agencies, developing briefs, overseeing campaign delivery and analysing performance.

· Manage the Brand team, providing clear goals and direction for the two Brand Managers and Brand Officer.

 

What we are looking for:

· Excellent experience in a brand or marketing management role.

· Experience of managing and developing a team.

· Experience of developing brand and marketing strategies.

· Excellent experience of leading multi-channel brand or marketing communications campaigns with a good knowledge of the full marketing mix.

· Proven experience in project planning, management and delivery.

· Excellent experience of working with external agencies, such as brand, creative and media.

· Experience of developing communications content, including messaging and look and feel.

· Experience of measuring and reporting on brand health and campaign performance.

· Outstanding leadership and coordination skills.

· Ability to influence and collaborate with a range of stakeholders at all levels and get buy-in to new ideas.

· Strategic and critical thinking with the ability to take a long-term view.

· Clear and concise communications skills, both written and verbal, and the ability to cut through complexity.

· The ability to work at pace, managing multiple complex projects to meet specified deadlines.

· Excellent understanding of the range of media channels and platforms used for brand marketing.

Additional Information:

Ways of working:  As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £54,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 13th April 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Finance Manager

LOCATION: Manchester office:Hybrid working available

ACCOUNTABLE TO: Chief Executive Officer

Are you a dynamic individual and a strategic thinker with a strong understanding and experience of financial management and business operations within the voluntary / charity sector? We are seeking a Finance Manager to join our team and provide leadership in financial planning, analysis, and reporting. In this role, you will be responsible for overseeing all financial activities, developing budgets, and monitoring financial performance to ensure the overall success of the organisation.

This is a great opportunity for to make a positive impact during an exciting period of growth.

About Us: Established in 2015, Can-Survive UK (CSUK) is an award winning small to medium sized charity providing culturally appropriate support and information primarily however not exclusively for African and Caribbean people diagnosed or living with cancer. You will work alongside passionate staff and volunteers who are keen to make a difference to those affected by cancer. You will be joining our team at an exciting time of growth.  For more information visit our website.

About You

This is a new role, and the ideal candidate will be a part- or fully qualified accountant or qualified by experience, highly organised, have strong people skills, is a team player with an ability to look at the macro and micro pictures simultaneously.

About the role

Job Description Overall job purpose:

· Manage all finance systems and processes including payroll, pensions, and insurance.

· Manage on the strategic Business functions across the organisation and provide strategic support to the Board of Trustees, CEO and the Senior Management Team

• Financial Records Maintenance
• Monthly Reporting and Budgeting
• Financial administration, banking and payments:
• Year-End Reporting
• Governance and strategic finance
• Staff Management

You will report to the Treasurer and Chief Executive Officer, and working closely with our Senior Management Team, external accountants and key stakeholders. 

We offer

· Flexible working (subject to the needs of the organisation)

· 25 days annual leave (pro-rata) exclusive of bank holidays

· Birthday leave (after 12 months of continuous service)

· Pension scheme (3% match contribution)

· Training and development opportunities

· Free car parking

Work Related Circumstances:

· Work in accordance with all CSUK policies, procedures, and guidelines

· Work in accordance with all relevant legislation such as health and safety in the work place, equality legislation

· Undergo supervision with the Chief Executive Officer

· Through supervision, to identify training needs and take development opportunities offered through the organisation

· To work flexibly, there may be evening and weekend meetings for which time off in Lieu will be given

· You must have the right to live and work in the UK

· Post is subject to a DBS Check

· There will be some travel for occasional for external meetings and visits to other CSUK project delivery sites.

The above duties are not intended to be an exhaustive list, but an indication of the requirements of the post.  The duties within this may be varied from time to time to reflect the changing needs of the organisation and its services.                                                                                                                                                                                     

Are you looking for a role that will utilise your creative skills in videography & social media?

I am current working with a charity who are looking to recruit a Videographer & Social Media Specialist who will help they reach new audiences across South London and Kent.

Job title: Videographer & Social Media Specialist
Charity type: Faith base
Salary: £36,000 to £37,000
Location: London
Hybrid work: 3 days per week

Key Responsibilities:

• Develop and manage social media strategy to grow channels (Facebook, Instagram, YouTube, TikTok).
• Capture high-quality video and audio content, edited for Reels and YouTube.
• Create daily content for social media, including videos, images, and infographics.
• Measure, monitor, and review social media performance, providing media monitoring.
• Photograph and film events and services, including evenings and weekends (time off in lieu offered).
• Lead a content planning calendar, ensuring regular, engaging content across channels.
• Maintain and update the website, providing content and copy guidance.
• Lead monthly newsletters to internal and external stakeholders via MailChimp.

Essential Criteria:

• Experience in professional video recording and editing, with a strong track record of producing high-quality videos, especially social media Reels.
• Proficiency in content editing programmes such as Adobe Premiere Pro/Final Cut/DaVinci, InDesign/Canva.
• Ability to film, edit, and subtitle video content for channels like Facebook, Instagram, YouTube, and TikTok.
• Competent in taking high-quality photos suitable for social media.
• Professional experience using Instagram, Facebook, YouTube, and TikTok.
• Strong storytelling skills, with excellent copywriting and proofreading abilities.
• Experience in scheduling and planning social media content.
• Experience with content management systems for websites (Umbraco or similar).
• Ability to follow a content/design brief and deliver high-quality work under pressure.

If you’re excited by the idea of connecting people to a cause in a creative way then apply today.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: Service Manager

Location: Derby
Salary: £39,444 per annum
Contract type: Full time, Permanent

Hours: 37.5 hours per week with a requirement to particiapte in the out of hours on-call on a rota basis

We are recruiting for a Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes. 

The post holder will provide line management and high-quality support to the direct reports in line with Refuge’s policies and procedures. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors. 

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.

As part of this role, you will be required to participate in an out-of-hours on call rota. Please note that this is an on-site role. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 12 May 2025

Interview Date: 19 and 20 May 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Maternity Cover June 2025 – April 2026

Post Title Digital Marketing and Communications Officer

Responsible to  Director of Fundraising, Communications and Marketing

Purpose of post The delivery of SCT digital marketing and communications activities

Salary£33,000

Hours 35 hours per week

Line management             N/A

Location                            Hybrid working between home, SCT Head Office and SCT sites in East London

Additional Benefits: BUPA Employee Assistance Programme 

 BUPA Wellbeing plan 

Cycle to work scheme 

Season ticket loan 

25 days annual leave (rising to 30 with length of service) plus bank holidays. 

Contributory Pension Scheme with employer matched contributions of 5% 

Training and Development opportunities  

Hybrid working

INTRODUCTION

Spitalfields Crypt Trust (SCT) is an East London charity, providing practical help, support and training to people affected by homelessness and addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working.

We provide a residential addictions treatment programme, supported housing, training and development opportunities and a highly effective Housing First service. Our nine charity shops and two social enterprises put us at the heart of diverse East London communities.

You will join a Fundraising, Marketing and Communication team committed to working collaboratively and sharing knowledge, ideas and skills, to create a supportive culture. This is something we are proud of and believe is at the heart of our success.

Over the past year, we have transformed our communications, updating our brand and messaging. In this role, you will use your creativity to continue to deliver a vision set out by our Digital Marketing and Communications Manager during their maternity leave.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all.

ROLE AND RESPONSIBILITIES

In this role, you will have the opportunity to use your experience and creativity to deliver an exciting digital, marketing and communications plan, including

Digital Marketing

Create engaging brand social media content and publishing it across our channels, Facebook, Instagram, LinkedIn, YouTube and TikTok.

Support services, fundraising and retail marketing on social media, including implementing paid-for advertising.

Create and edit photography and video content for our website and social media channels

Create and send out marketing emails using MailChimp and report on their performance.

Monitor responses on our social media channels, ensuring messages and comments are responded to in a timely manner.

Support our WordPress website, including updating pages and uploading posts and stories, and look for opportunities for search engine optimisation.

Monitor the performance of our WordPress website and ensure that senior managers are alerted to any issues that arise.

Communications

Write case studies, blogs and other written content, working with colleagues across the organisation.

Design posters, flyers, brochures and reports using Canva, ensuring they are within the SCT brand.

Ensure any materials adhere to SCT brand guidelines.

Retail marketing

Work in collaboration with charity retail colleagues to:

Develop collateral for SCT Shops and Social Enterprises, ensuring materials are high quality and within the SCT brand.

Ensure there is a regular flow of compelling social media content that creates customer loyalty and reaches new customers.

Other duties

Work with the Director of Fundraising, Marketing and Communications and colleagues across SCT on the implementation of our 60th anniversary campaign.

Maintain a marketing calendar and project plans using ASANA.

Work with the Director of Fundraising, Marketing and Communications on PR activities, engaging with journalists and the media, influencers and other stakeholders.

Work in collaboration with colleagues in SCT services teams.

·Attend events and be willing to occasionally work outside working hours (TOIL will be given).

·Actively keep up to date with new developments in marketing and communications.

 

PERSON SPECIFICATION

 Essential

Digital Marketing

A minimum of two years managing social media accounts, including Facebook, Instagram, Twitter and Linked in.

A good understanding of GDPR legislation and how it relates to digital marketing.

 

Demonstratable experience of running a WordPress website, planning and uploading content and monitoring its performance

A demonstratable understanding of SEO and Google ads.

 

Demonstrable experience of managing paid for digital ads via Meta business manager.

Experience of producing creative and impactful social media content, including photography, video and audio materials.

Experience of creating compelling and creative marketing emails using e-mail marketing software such as Mail Chimp.

Experience of working with colleagues to develop their content creation skills and improve their understanding of social media.

Communications and marketing

A love of storytelling and excellent written communication skills, with the ability to write accurate copy for different audiences

Desireable

Proven experience of working within brand guidelines and advising others on brand execution.

Experience using CANVA to produce marketing materials in-house.

Demonstratable experience of managing a marketing calendar and leading planning meetings with internal stakeholders.

Experience in using ASANA or similar project management software.

Experience of working in a charity and working closely with fundraisers to promote their campaigns and activities.

Experience in charity retail marketing

Personal qualities

A proven ability to work with a range of internal and external stakeholders

A creative self-starter, with the ability to try new ideas and have the confidence to fail fast, test and learn.

A demonstrable interest in emerging ideas and developments in digital marketing and communications.

The ability to work with people with lived experience of homelessness and addiction, ensuring all interactions are carried out sensitively.

Do you have the desire to empower and promote independence and an interest in mental health? 

Senior Digital Marketing Manager - £44,720 - £47,320 per annum pro rata to £36,259.46 - £38,367.57 (Salaries vary depending on experience)

Hours – Part-Time 30 hours per week - over 4 days, Monday - Friday

Department – Communication & Fundraising

Location – Hybrid - One day in the office at AGP, Littlemore, Oxford, plus additional days as required

What You’ll Be Doing:

Response are looking for an enthusiastic & creative individual to join our Communication & Fundraising team as Senior Digital Marketing Manager. The Senior Digital Marketing Manager will lead the development and implementation of Response’s social media strategies, overseeing both paid and organic content to raise awareness of the organisation’s work, connect with key stakeholders, and drive digital fundraising. As part of a small, dynamic team of five, including the Associate Director of Fundraising, Communications and Marketing, and two Communications and Digital Marketing Officers, and a PR consultant the postholder will play a central role in enhancing our digital presence, delivering results-focused campaigns, and supporting the broader communications and fundraising goals of Response. 

Overall job responsibility: Further detail can be viewed in the Job Description. Some of the core duties include:

Lead the planning, implementation, and optimisation of paid and organic social media campaigns.

Work collaboratively to identify target audiences and create tailored, impactful content to engage potential donors, key stakeholders, including commissioners, potential new employees and those who may benefit from our services.

Oversee  the creation of compelling, high-quality content that demonstrates the impact of Response’s work, using lived experience stories, case studies, and data-driven insights.

Oversee the management of all social media platforms, including Facebook, Instagram, LinkedIn, TikTok, and others, ensuring consistency with brand messaging.

Identify and develop opportunities to grow digital fundraising, leveraging paid social media campaigns, crowdfunding, and other tools.

The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: 

Educated to degree-Level or CRM or equivalent experience.

Strong understanding of digital marketing strategies, tools, and trends, including paid social, SEO, and email marketing best practices.

Awareness of public relations principles and best practices in digital communications.

Experience managing social media platforms, including community management and performance optimisation.

Experience managing the design and production of marketing materials, with proficiency in tools such as Canva or Adobe Creative Suite.

Strong written and verbal communication skills with an ability to write persuasively for diverse audiences.

What We Offer:

33 days annual leave (inclusive of bank holidays)

Blue Light card and other discounted shopping

Employee Assistance Plan - with access to free counselling

Cycle to Work Scheme (after probation)

Enhanced family friendly leave

Flexible and agile working opportunities (role dependent)

Professional qualification sponsorship and study leave

£500 refer a friend bonus scheme

Optional health cash care plan with money off prescriptions and treatments

Wellbeing hub and mental wellbeing support app - approved by NHS

Free flu jabs

Free DBS application.

If this Senior Digital Marketing Manager position sounds like the role for you then please apply today! We would love to hear from you! To learn more about Response and what we do, please visit our website. Closing date – 23/04/2025. 

Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

This role will be responsible for the delivery and leadership of our media and strategic communications functions, which help deliver the strategic ambitions to secure policy change and change public attitudes.

In this role, you will:

• Lead and deliver all our work with the media, including online, offline, and crisis communications.
• Ensure the effective promotion and delivery of our new brand.
• Help us reach our target audiences with brand-aligned messaging.
• Lead our strategic communications projects, such as our Fair Shot project.
• Gather insights and evidence to inform our strategic and wider communications work.
• Create and lead a high-performing team.

To be successful in this role, you will require:

• Experience in leading media or communications in a public policy environment.
• A strong track record in leading strategic communications work for an organisation, engaging multiple audiences, including media, service users, politicians and policymakers, supporters, donors, and stakeholders.
• Substantial experience working in a busy press office and engaging with national journalists.
• Proven ability to assess risk, along with substantial crisis communications experience.
• Experience in brand awareness and reputation management.
• Experience in managing a team and delivering against targets.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 15 April 2025. 

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Content & Social Media Officer

Our five-year strategy has growth at its heart and we’re looking for an exceptional person to join our team as Content and Social Media Officer and be a vital part of this exciting phase of our development.

Reporting to the Head of Marketing and Communications and sitting within the Marketing and Communications team you will play a key role in the development and implementation of our awareness and acquisition marketing activities, creating and delivering multi-format  and multi-channel content that helps us attract and acquire volunteers, fundraisers, donors, referrers and supporters through digital channels, specifically search, email and social media.

Key responsibilities

• Content creation and management
• Develop engaging, multi-format content (e.g., webpages, video, graphics, social media posts) that build awareness and increase engagement
• Manage and maintain a content calendar aligned with key marketing and campaign objectives
• Ensure all content reflects the Re-engage brand identity, voice, tone, and style

 
Social media planning and management

• Create and execute campaigns across organic and paid social media channels to reach target audiences
• Monitor, analyse, and report on the performance of social media content to optimise engagement and reach

Digital user journey design

• Map out and implement digital user journeys that guide supporters through digital engagement pathways, ensuring alignment with our priority area of stewardship
• Test and optimise user flows to improve engagement and conversion rates

Conversion Rate Optimisation (CRO)

• Develop and execute a CRO experiment roadmap
• Use data and insights to inform adjustments to our digital content, digital lead generation and stewardship campaigns

Collaboration and stakeholder management

• Work closely with colleagues to plan and align messaging across campaigns and platforms.
• Partner with internal teams such as Engagement and Service Delivery, to ensure our campaigns meet organisational needs

Project and campaign coordination

• Manage multiple campaigns and content projects simultaneously, ensuring timely delivery
• Maintain a structured approach to campaign planning and execution, meeting deadlines and priorities

Performance analysis and reporting

Track the performance of content and campaigns, using analytics to evaluate success and identify improvement areas
Prepare and present performance insights to the Head of Marketing and Communications and key stakeholders
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.

This role will require a basic criminal record check.

Benefits 

• Salary IRO £27k
• 35 hours per week Monday to Friday
• Home-based (with occasional mandatory UK travel)
• 26 days annual leave plus all Bank Holidays
• Bupa cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

About you

Relevant experience

• 2+ years’ experience in social media and/or content marketing – agency side would be of significant benefit
• Proven content creation skills across multiple formats, with a strong ability and evidence to engage audiences
• Experience of delivering excellent customer care, supporter care or stewardship via digital channels

Competencies

• Ability to operate effectively in a highly cohesive, high performing team based on the principles of trust, mutual respect and empowerment
• Highly organised with a keen eye for detail 
• Excellent workload and time management skills with the ability to manage multiple priorities, delivering high quality work to deadline and the ability to pivot when necessary
• Able to build collaborative relationships with colleagues
• Proactive and willing to look for new ways to improve our systems and processes to increase efficiency and impact of our work
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity 
• A commitment to embracing the values of Re-engage, and to our motivation to harness technology

Specific knowledge

• Social media management software, e.g. Hootsuite
• Competency in a website CMS, preferably ProcessWire
• Design skills in Canva or similar
• Photo /video editing capabilities 
• Email marketing management, e.g. DotDigital, MailChimp or similar
• Google (YouTube) and or Meta advertising/lead generation
• An understanding of safeguarding systems and processes, Privacy and Confidentiality and the implications of Consent, Legitimate interest and GDPR when working with volunteers and older people. 

 
Desirable

• Interested in learning about loneliness, social isolation, and factors that impact the ageing population. 

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members.  Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.

Our mission is to work within communities to end social isolation and loneliness in older people.

Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do. 

How we recruit 

Don’t meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.

Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.

The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

The closing date is 6 April and interviews will be held on Thursday 24 April and Friday 25 April 2025. 

REF-220420

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2025? Apply for the National Communications Management role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The National Communications Manager is a vital role in enabling both Emmaus UK and Emmaus communities and groups across the UK to achieve our ambition and strategic goal to shout louder, growing our profile and reach in order to support more individuals on the pathway out of homelessness.

Who are we looking for?

The National Communications manager will work with the Director of Fundraising and Influence to develop an ambitious communications strategy for EUK.

The role will develop and coordinate national communications programmes and campaigns and will lead on press and media work for EUK. This role will also take lead responsibility for internal communication at EUK and across the federation in the UK, linking to Emmaus Internationally.

What we offer

· £47,500 per annum 

· Working hours: 5 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 5pm on  Thursday 17 April 2025.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams between 28 and 30 April 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.