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Can you help us tell the story of the 200 amazing people who support refugees via the Leeds Asylum Seekers Support Network? And can you help us connect with the folks who will offer donations if they know more about our impact?
The Community Fundraising and Communications Coordinator will
- Lead on LASSN's Community Fundraising – responsible for developing and delivering a community fundraising strategy that maximises the amount of funds generated by volunteers and supporters, local community groups and individuals.
- Lead on the implementation (and review) of LASSN's communications strategy - ensuring that LASSN's staff, volunteers and experts by lived experience, are central to the production and promotion of LASSN's key messages; the work and impact of LASSN are shared effectively with key audiences; communications support and enhance LASSN's fundraising efforts.
The person we appoint will
- Share LASSN's commitment to ensuring asylum seekers, refugees and other migrants at risk of harm are safe, respected, supported and empowered to rebuild their lives free of persecution;
- Have a successful track record of identifying and supporting individuals, groups and institutions to raise funds for values-led organisations or charities like LASSN.
- Be an excellent communicator, in person, online, and in print, and be committed to building the confidence and capabilities of everyone at LASSN.
- Understand the strengths and potential of different communication platforms (e.g., print, social media, film) and be able to use these to convey the values and impact of LASSN's work.
- Enjoy working flexibly in a small, friendly team – and alongside 300 motivated and talented volunteers and supporters from a wide variety of backgrounds.
- Be a confident self-starter, able to design, plan and deliver campaigns – and to enthuse and engage other people.
- Commit to helping ordinary people find ways to make Leeds a friendlier, more welcoming city.
Their can-do approach and ability to complete tasks to agreed deadlines will play a vital role in the smooth running of a team that values diversity, kindness, and high standards of support.
Applicants are asked to submit a CV with a cover letter of no more than 1200 words, demonstrating how they meet the personal specification and job description with the subject "Application CF&COMMS + your name".
This post is funded by LASSN's unrestricted reserves and is offered on a fixed-term contract for 12 months. The future of this role will depend on the success of the post holder in securing funds to pay for their role beyond this fixed term and the value the role has added to LASSN's work.
The closing date for applications is 9 am Monday, 15th July 2024
Shortlisted candidates will be informed by 5 pm on Friday 19th July 2024
Interviews will be held on Tuesday, 30th July 2024
People with lived experience of migration and relevant skills and experience are strongly encouraged to apply.
Leeds Asylum Seekers' Support Network: Charity Number 1092647
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stories are at the heart of everything we do at Age UK. Are you an excellent communicator with the skills to share the voices of older people, and bring our vital services to life? Age UK is recruiting for a Stories Manager to join our dynamic Brand and Content Team.
No one can describe the difference Age UK makes as well as the people whose lives we have touched, and in many cases changed forever. This is a fast-paced and varied role with no two days being the same. working across multiple channels and campaigns. The post holder may one day interview an older person to capture their story, the next be attending a film shoot, all whilst ensuring the storytellers welfare remains our highest priority.
If you're a born 'people person', love nothing more than a good chat, have an ear for a story and the creativity to bring it to life across multiple channels, then this could be the perfect role for you.
Please note: The successful post holder will be subject to an Enhanced DBS check.
This fantastic opportunity offers hybrid and flexible working between home and our London office near Tower Hill. Currently the team meet typically once a week in the London office.
Your travel costs to the London office are not covered. This role will also require regular travel around the country, to our Network Partners and Storytellers - travel costs to these locations will be covered by Age UK.
Age UK Internal Grade - 6L
Must haves:
* Experience of identifying, onboarding, and stewarding storyteller
* Experience conducting major interviews.
* Excellent communication skills, both written and oral.
* Line management experience.
* Experience of working cross-team and cross-department, adapting to various working styles and adapting working style accordingly.
* Good organisational and planning skills, whether with overall projects or managing your own workload/that of the team in the face of competing requests.
* Experience using databases and maintaining accurate records of information.
* Experience inputting into, working with, and adhering to consent processes.
Great to haves:
* Training as a journalist would be helpful, not just to develop interesting stories, but to identify how these stories can be used to maximise their impact.
* Experience of working directly with vulnerable adults and of managing ethical protocols.
* Ability to understand and manage ethical issues sensitively and make appropriate judgements in the context of your work
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Subject to enhanced an enhanced DBS clearance
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role of Deputy Centre Manageris pivotal to the continued success of our Youth Hub in High Wycombe. The Junction caters for 12 – 18-year-olds (up to 25 with SEND). This is an opportunity for someone with a can-do attitude and a strong desire to make things happen.
You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day-to-day basis. You will be based in The Junction in High Wycombe, which is a multi service drop-in centre offering a full range of sessions and activities for local young people. You should expect to enjoy being part of a collaborative, loud and energetic organisation.
Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.
Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.
We work with young people from all backgrounds and all abilities to make a real difference to their futures.
We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider southeast region.
Job Description
Job Title
· Deputy Centre Manager (The Junction Youth Centre, High Wycombe)
Position in the Organisation
· Reports To: Centre Manager
· Responsible For: Youth Workers and freelance staff
· Working hours: The centre is open 7 days a week 4-9pm. Working hours are 1:45-9pm on a two-week rotation (4 days one week and 6 the following). This post includes regular weekend work.
· Working With: Other members of the Action4Youth team including the High Wycombe Mentor, other programme staff, schools, key partners including other local youth organisations, Buckinghamshire Council, Thames Valley Police and many more.
Main Purpose and Scope of the Role
This role will assist with the day-to-day management of the centre and lead a small team of staff, including Youth Workers and some freelancers. The Deputy Centre Manager will be working in partnership with the Centre Manager to ensure the safe running of the centre and to deliver youth work directly. This role will liaise closely with the Centre Manager in order to make sure youth provision is effective and inclusive for all young people.
This role will be based in a multi service drop-in centre in High Wycombe for young people aged 12 – 18 years (up to 25 with SEND). The service will offer a range of sessions and activities all under one roof, seven days a week, and provides specialist support to those who are vulnerable.
The centre provides support in the following areas;
1. Crisis support; a drop-in service operating seven days a week where young people can come in and access specialist support and signposting in the below areas from trained staff.
· Homelessness
· Sexual health/unplanned pregnancy/sexual identity
· Family breakdown
· Crime
· Violence
· Bullying
· Substance misuse
· Relationship breakdown
2. A programme of mentoring to support young people on a 1:1 basis.
3. Health and wellbeing; a timetable of weekly activities focussing on positive mental and physical wellbeing.
· Nutrition and cooking - A weekly ‘cook along’ session will be available for young people to participate in where they learn the basics of cooking healthy and cheap meals.
· A timetable of fitness sessions including boxing and MMA sessions.
· A fortnightly mental wellbeing session which will focus on topics such as positive body image, social media, mental resilience, stress management, positive relationships etc.
4. A Youth Space for socialising and leisure activities;
· Café area
· Pool table, table football, table tennis, gaming consoles
· Weekly homework/ study club providing a quiet space where young people can get support on any schoolwork
· Weekly SEND Youth Group- open to young people with additional needs only who can come to socialise and participate in sessions on life skills
Duties and Key Responsibilities
- Register young people on arrival at the centre
- Keep the centre clean and tidy and be responsible for opening/ locking up the centre
- Assist with the overall smooth running of the centre and all its activity strands
- Work closely with library staff, Eden security and other key partners
- Be the lead staff member, running the Youth Centre, when the Centre Manager is not on shift
- Attend Action4Youth team meetings (sometimes outside of working hours) and be a positive link between The Junction and the other Action4Youth sites
- Communicate effectively with all core staff, freelancers and partners to ensure the centre is running safely and effectively and always be a positive role model
- Assess the needs of young people to correctly plan and deliver sessions related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships and bullying
- Set up and run regular group youth work sessions in line with the key areas listed above
- Develop a positive rapport with young people based on respect and trust, ensuring the youth centre is a safe and welcoming place
- Establish boundaries and challenge inappropriate behaviour
- Mentor, coach and support individual young people
- Work in partnership with families and other key people in the young person's life, as well as with professionals from other organisations such as social care, health, police, education, youth offending teams and local authorities, in order to build a strong support network
- Manage, support and mentor staff, including youth workers and placement students
- Undertake administrative tasks relating to the centre’s efficient running, maintain effective recording systems and respond to queries
- Provide reports for funders and to SMT- including attendee numbers, case studies and other KPI’s as per funding applications.
- Promote the services of The Junction and take the lead in organising recruitment events at local schools. These may be outside the regular working hours, and you will need to claim time back in lieu.
- Attend local networking meetings to represent Action4Youth and promote the services of The Junction
- Work collaboratively with local community organisations to offer the best services to young people
- Always Act as an Ambassador for Action4Youth.
General Responsibilities
· Support events and meetings when required.
- Support the continued development of quality standards as specified by Action4Youth.
- Support in other areas of the organisation as required by the CEO
· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
- Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.
· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
· Attending relevant CPD training events in line with Performance Management appraisal.
· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
· Working within the guidelines of Action4Youth policies and procedures.
Skills, Experience and Knowledge
- Previous work experience in the youth, education or community sector
- Be able to lead, manage and support a small team
- Excellent communication skills, including being able to positively engage with young people from a wide range of backgrounds and actively involve them in the decision making process.
- Confident user of IT, including Excel, Word, PowerPoint
- Experience of using a CRM system (desirable)
- A full UK driving licence and access to a vehicle (desirable)
- Practical experience of designing and delivering presentations to a varied audience (desirable)
Qualifications
- A qualification and/or experience in youth work
Personal Attributes
- A team player with a cheerful disposition who is outgoing, friendly, approachable, flexible and enthusiastic
- Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
- Integrity and discretion when dealing with sensitive information and compliance with data protection requirements
- A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
- Confidence to present to and motivate large/small, formal/informal meetings
- Ability to understand and deliver effective communications to diverse audiences.
- Prioritise and manage large workloads.
- Ability to work alone using own initiative
- Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth
- Experience of planning, monitoring and evaluating work with young people
To Apply
To apply for this role please submit a copy of your CV and a covering letter explaining why you are applying for this position.
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Coordinator - Wales
Location: The role will be based out of the BookTrust Offices in Cardiff. BookTrust works in a hybrid and flexible way with an expectation of a minimum of 8 face to face collaboration days per month which could be at the Cardiff office, visiting partners across Wales and on occasions UK wide travel. There will therefore be reasonable travel needed to fulfil the role, with occasional overnight stays.
Contract: Full-time, open to discussing flexible and part-time options
Salary: £28,000.00 per annum.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school. Working with every local authority in England, Northern Ireland and Wales and supported by a range of funders including the Arts Council England, Northern Ireland and Wales Governments, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
We are looking for a positive and enthusiastic individual with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. A strong communicator with the ability to communicate effectively with a diverse range of audiences, in writing, and in person.
You will have ideally worked within or across a particular community or region, in outreach or a project within the third sector and be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.
A passion to make a difference for children and families with an interest in the benefits of literacy and reading to child development, the value of books, stories and rhymes and the role of parents, carers, and guardians in developing a love of reading would be valuable.
We are currently recruiting to two Community Engagement Coordinator posts.
To apply please send a copy of your CV to our webiste along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Closing date: 31st July at 11:59pm.
Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Are you an experienced marketing professional that is passionate about using your creative communication skills to make a difference?
This is an extremely exciting opportunity to play a leading role in the further development of Alexander Devine Children’s Hospice Service.
We are an award-winning local charity that provides specialist care and support to children with life-limiting and life-threatening conditions, and their families across Berkshire and into surrounding counties.
We are looking for a motivated, dynamic and experienced Marketing and Communications Manager to join our team and who will help us build on our charity’s established reputation. You will lead on the delivery of a marketing and communications strategy that will engage and champion our brand to all our key audiences, internally and externally, in a consistent manner via a number of mediums and platforms.
You will bring creativity, energy, and passion to this role, with responsibility for delivering high-quality marketing assets that will bring our vital work to life in an inspiring way to help grow awareness and increase vital income.
The successful candidate will need to have experience across various areas including digital and offline marketing, website management, social media, PR and brand management, report writing and developing case studies.
You will also be responsible for the future development of the Marketing and Communications function to support a growing organisation
The role is based at our state-of-the-art children’s hospice just outside Maidenhead.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire
![Alexander Devine Children's Hospice logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/av5eijjdovi_2024_06_13_12_28_12_pm.jpg)
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The client requests no contact from agencies or media sales.
The Policy Communications Officer will assist in increasing the visibility of Alzheimer’s Research UK (ARUK) to external audiences, with a particular focus on influencing key political stakeholders, such as the next UK government, to support policy change.
The Policy Communications team sits within the Communications Department but works closely and collaboratively with the Policy and Public Affairs Department to maximise the success and influence of their work by gaining cut-through with key audiences and inspiring positive, urgent action. This is a varied role, covering areas across diagnosis, treatment and prevention. The postholder will also assist with efforts to shape public health policy around dementia, including dementia risk reduction and brain health messaging.
The postholder will develop engaging and compelling content for a range of communications channels, with the aim of developing the charity’s voice as an expert commentator on dementia policy and establishing the charity as a thought leader in the UK.
Main duties and responsibilities of the role:
· Working with the Policy Communications Manager to lead on the creation and delivery of communications and content to support ARUK's policy and public affairs activity, working through multiple channels including national media, newsletters, website content and social media.
· Develop effective relationships with ARUK’s Communications Department, Policy & Public Affairs Department, and with external stakeholders and partners, in order to identify and deliver on communications needs.
· Help find, develop and pitch news stories, press releases, thought leadership pieces and other content to national press on ARUK’s policy and public affairs activity, bringing the charity’s expertise and key messages to the forefront.
· Support the running of ARUK’s press office by co-ordinating responses to breaking news stories relating to relevant dementia policy developments, including drafting reactive comments, briefing spokespeople and accompanying spokespeople to interviews when appropriate.
· Monitor relevant media coverage; keep up to date with policy, social, scientific and charitable sector issues which could benefit, or have relevance to, ARUK.
· Assist with the organisation and delivery of events, including ARUK’s research conference and events in parliament.
· Develop effective working relationships with relevant members of the media, government and NHS communications contacts; respond promptly to queries, including occasional out-of-hours queries.
· Work with the Public Affairs team to build on existing relationships with ARUK’s campaigners and parliamentary advocates, developing engaging content to strengthen our communications with these groups.
· Work with the Internal Communications team to create and disseminate materials to support staff across the organisation in engaging their stakeholders and the wider public with ARUK's policy and public affairs work, including toolkits and Q&As.
· Liaise with the Social Media team to develop compelling content in support of the charity’s policy and public affairs work.
· Ensure activities comply with ARUK’s branding and style guide.
· Undertake any other relevant duties and projects delegated by the Policy Communications Manager in line with the responsibilities of the post.
What we are looking for:
· Educated to degree level in related subject or equivalent level of experience.
· Experience of working with national media on health/science or policy issues.
· Experience of working with external stakeholders and partners.
· Experience of delivering communications programmes through a variety of media (e.g. press, social media, email, events).
· Confidence working with computers; knowledge of Microsoft office packages and databases, good keyboard skills.
· Understanding of the UK political landscape, its potential impact on health policy and the role communication plays in policy change.
· Excellent journalistic skills and news sense.
· Ability to understand and translate complex policy into consumable communications for journalists and the public.
· Excellent verbal and written communication skills, with a high standard of accuracy and attention to detail.
· Excellent organisational skills; the ability to manage many tasks with internal and external stakeholders to multiple deadlines.
· Ability to communicate appropriately and effectively with a broad range of people, including journalists, policymakers, representatives from partner organisations, and people affected by dementia.
· A confident and friendly manner; would feel at ease representing the charity to a range of audiences.
· Working with independence, intelligence, drive and initiative.
· Willingness and ability to travel independently in the UK and to work outside of regular office hours when needed.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 7th July 2024, with interviews likely to be held week commencing the 15th July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Are you a dynamic marketing professional with a passion for creating powerful, impactful campaigns?
Royal Society of Blind Children are searching for a Marketing Executive & Business Partner to join their dedicated and energetic team. In this vital role, reporting to the Marketing and Communications Manager, you will help craft and deliver engaging content across a variety of online and offline channels, ensuring RSBC’s inspiring message resonates with and mobilises their key audiences. Your efforts will directly enhance the lives of blind young people by championing RSBC’s mission and values.
This hybrid role, which involves three days in the office. You will be tasked with producing captivating content using your photography and video skills, maintaining and optimising the RSBC website, crafting engaging e-communications, and designing eye-catching collateral in Canva or Adobe. You will support the Marcomms team by building a rich library of compelling case studies and writing persuasive copy for diverse platforms. Your responsibilities will also include analysing social media and web activity, assisting in PR campaigns, and ensuring consistent adherence to RSBC’s brand standards.
The ideal candidate will possess a recognised qualification in marketing or equivalent experience, outstanding written skills, and proficiency in tools like WordPress, DotDigital, Canva, or InDesign. Exceptional communication skills, a creative and analytical mindset, and a proactive approach are essential. Experience managing social media channels, website content, and producing insightful reports for continuous improvement will distinguish you as an exceptional candidate.
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Manager / Manager - Corporate Partnerships and Events
Reporting To: Director of Corporate Partnerships & Fundraising
Contract: Permanent – Full time
Location: London (expectation of minimum 3 days a week at our City of London office)
Salary Range: £38,000-£57,000 per annum (job title and salary both dependent on level of experience)
Street Child, one of the world's fastest growing children's charities, are searching for a high-quality corporate partnerships professional with events experience to help maximise the multi-layered opportunities flowing from the charity's unique relationship with Liberty Global plc.
Working directly into the Director of Corporate Partnerships & Fundraising the position will play a pivotal role in leading the strategic partnership delivery and fundraising events function for the Street Child/Liberty Global partnership, for which Liberty Global won 'Business of the Year' in the 2021 Third Sector Business Charity Awards. The role will:
1. Support excellent delivery of existing key pillars of the partnership with Liberty Global (e.g. annual 2-day European 'Big Ride' cycle/run/walk event; and spectacular Autumn London Fundraising Gala - with a combined attendance of 1,200+ & revenues of £2m+).
2. Explore and deliver on new activities and opportunities to further grow the quality and impact of the partnership, involving close collaboration with both internal and external Communications teams.
3. Work closely with our Partnership Development and New Business function to maximise the extraordinary potential of the warm introductions, often at a highly influential level, Liberty provide to their wider corporate community of subsidiaries, partners & vendors – spanning the tech, media, finance/banking, consulting, legal & other professional services spaces.
4. Support and lead on other cross-organisational events as required, including our Spring Gala and Christmas Carol Concert.
This is a phenomenal opportunity demanding a highly professional, strategic thinker and responsive fundraiser with strong relationship-building, and classic 'account management' skills. The role will suit an individual who thrives when working under pressure and with senior stakeholders and has had at least some experience in the delivery of major fundraising events. The ideal candidate will have experience managing partnerships involving both challenge events and gala dinners, and will also possess the propositional instincts, credibility and quality to recognise and successfully progress fresh opportunities.
Street Child is passionate, ambitious and agile - we look for staff who embody these qualities. Street Child is a friendly and supportive yet demanding environment - we look for team-members who have high standards, expect high standards of others and want to push, advance and make an outsized impact.
We are either looking for professional with a solid track-record in corporate fundraising, preferably in the international humanitarian/development space - or from an impressive corporate or events background and demonstrating a clear commitment to moving into this type of role.
A strong commitment, and passion, for seeing the rights of every child, everywhere to be 'safe, in school and learning' is assumed.
This is a London-based role, expected to work out of Street Child's City of London HQ a minimum of 3 days a week. International travel should be expected – minimum 3-4 trips a year. Exceptional candidates who are seeking part-time work (min 3 days a week) will be considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING OFFICER - EXPERIENCE ESSENTIAL
The Sunday Times Best Places to Work 2024 - Medium Organisation
MAIN PURPOSE OF JOB:
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties
This is a new role, joining a small but growing Fundraising and Events Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Operations, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Officer will build positive relationships to secure significant income and develop new relationships with groups, business and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we support.
MAIN DUTIES AND RESPONSIBILITIES:
Fundraising Overview
- Develop, deliver, and monitor a fundraising strategy for The Cinnamon Trust.
- Maximise the contributions and connections with local business and individuals.
- Coordinate all appeals including The Big Walk across all income and media streams.
- Research and utilise new fundraising streams and opportunities such as Payroll Giving, Legacies (with help from The Legacy Officer), in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
- Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to The Trust’s supporters.
- To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
- Act as the ‘first point of call’ for all fundraising volunteers and maintaining excellent communication with supporters throughout these processes, in conjunction with other teams.
- Develop and implement Fundraising groups across the UK
Database Management
- To ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
- Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
- Train other staff members to support general fundraising.
- Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
- Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
- Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
- Lead the growth of CT100 monthly giving.
- Work with the Press and PR Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
Fundraising Appeals and Campaigns
- Work alongside teams and PR and Communications Manager to promote The Cinnamon Trust.
- Establish a corporate fundraising strategy with an accompanying narrative, alongside the PR and Communications Manager.
- Tailor campaigns and appeals for different audiences and supporters alongside PR and Communications Manager to target corporates; smaller local businesses and individuals
Staff and Volunteers
- Support with recruiting fundraising volunteers as appropriate.
- Work closely with Head of Operations and PR and Communications Manager to ensure all fundraising is coordinated.
Wider organisational responsibilities
- Read and adhere to all policies and procedures.
- Lead on applications to charitable trusts or statutory bodies with support from the Head of Operations.
- Undertake responsibilities associated with being a member of The Cinnamon Trust
- Perform all the duties required by the post in line with The Trust’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
- Carry out other duties as agreed by the Chief Executive Officer.
- In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community and Engagement Manager
Position: Community and Engagement Manager
Location: Teddington, TW11 8HT
Salary Range (depending on experience): pro rata of £32,910 – £38,745 incl. OLW
Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.
Contract: Permanent
Annual Leave: 25 days leave plus bank holidays or pro rata of if part time
Closing date: Sunday 9pm 14th July 2024, or before if a suitable candidate is found.
We reserve the right to close the application early. An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.
About the role
Richmond AID is seeking an energetic and enthusiastic person who will support our vision of putting Deaf and Disabled people at the centre of everything we do. We are looking for an experienced person who can develop and implement an engagement and co-production strategy. You will work closely with our other managers and play an integral role in the management team.
The role involves leading the delivery and development of our dynamic Community and Engagement team. This multidisciplinary team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and our wide range of peer group activities. There is a variety of skills and experience which will require someone to We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, developing/modernising our delivery model, ensuring projects meet targets and quality standards and when required also being involved in supporting direct service delivery.
We are looking for a motivated, resilient and ambitious manager to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of Deaf and Disabled people.
About you
You will have strong leadership skills with experience of managing a multi-disciplinary team. You will lead our engagement, co-production and campaign strategy and manage our Community and Engagement team instilling these values through all our work. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.
You must have experience in the delivery of community facing services and be able to demonstrate an understanding of the challenges faced by Disabled people. It is essential you bring passion, dynamic ideas and creativity to the role.
You will be an excellent networker internally and externally. You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You must be comfortable connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work. You’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.
You will have experience of managing a team covering a wide range of projects and interests. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes.
You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues. Above all you must bring a positive, solution focused attitude.
Experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change, would be an advantage.
About Richmond AID
Richmond AID offers 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.
Related roles: volunteer manager, services manager, service coordinator, community development facilitator, campaign manager, community engagement, co-production manager, activities coordinator.
Please apply via the Charity Jobs website. An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.
You will need to send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Associate (Paid Internship)
Contract Type: 3-month contract initially with strong potential for extension
Hours: Flexible (3 – 5 days a week)
Location: Street Child London HQ (minimum 3 days per week in the office and the remainder at home)
Pay: Appropriate National Minimum Wage
Street Child are delighted to launch the next round of our associate scheme, with placements available for outstanding, highly motivated individuals looking to launch, or progress, a career in the humanitarian/development sector. The Street Child Associate programme is a fantastic entry-level opportunity to gain a breadth of experience whilst making a serious contribution to one of the UK’s fastest growing international development organisations - at a crucial time.
This is not an internship where you ‘do the photocopying and make the tea’. You will be doing important, varied, hands-on work from day one. Moreover, Street Child has an unparalleled track-record of rewarding outstanding Associates with permanent positions in the UK team; and/or the opportunity to be seconded to one of our country programmes, for those considering a field-career in humanitarian/development.
Associates will have the opportunity to build skills and experience across a breadth of core fundraising disciplines, as well as excellent exposure to the broader programmatic work of the charity, with opportunities for engagement. Key duties may include: research; proposal drafting, design and writing; supporter engagement; participant support & management (for our events & sponsored challenges); data management and administration; communication support (including social media). Prior experience in any of these areas is not essential but would be beneficial. What is essential is demonstrating outstanding aptitude, passion, and the desire to make an impact and progress your personal development, fast. Training is provided.
This is a demanding role (lots of adverts say this, to be clear: here it is true) - and is suited to passionate, ambitious individuals who enjoy being busy, stretched and working hard (actually – again these are not just trite advert lines; this opportunity is only appropriate for those for whom this is accurate!).
Associate roles are paid at the appropriate National Minimum Wage rate and are initially expected to work 3 – 5 days a week during the first 3 months. This arrangement may be positively reviewed at the 3-month stage, especially in the case of excellent performance.
You would be primarily working from our Central London office.
Key requirements:
- Demonstrable passion for, and desire to build a career in, the international development/humanitarian sector;
- Excellent inter-personal and communication skills;
- Strong organisational abilities;
- Super flexible, willing attitude - will excel at frequently moving between different tasks, as business needs dictate.
- Strong academic results and qualifications (e.g. a relevant Masters) are naturally a significant advantage – but we will absolutely consider all engaging, passionate applications. Candidates who demonstrate superb writing abilities will be prioritised.
- Diversity is important to us at Street Child. We especially welcome applications from, and expect to offer associateships to candidates with backgrounds typically under-represented in the sector and/or reflecting the communities we seek to serve.
About Street Child:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa, South Asia and Ukraine. Since 2008 we have helped over 1,000,000 children to be safe, in school and learning.
How to Apply:
To apply for this fantastic opportunity, please send your CV and a compelling covering letter as a combined/single document (max 3-pages) link listed.
The client requests no contact from agencies or media sales.
Grade & Salary: £23,969 pro rata (Full time equivalent £29,961)
Hours of work: 30 per week (across 4 full time days or five 6-hour days) Note that occasional evening and weekend work will be required for attendance at events. There may be a requirement to attend meetings and other activities outside of normal working hours.
Contract: Permanent
Accountable to: Director of Business Development & Innovation
Functional Responsibility: Communications
Job Purpose: To manage the digital outputs for BWW Mind across all social media channels and our website.
Based at: Mock St, Westminster with some home working and occasional travel across Brent, Wandsworth & Westminster
Main Responsibilities
• To be responsible for effective online marketing of the services and projects run by BWW Mind and ensuring that BWW Mind has a strong digital presence in the communities that we serve.
• To increase the reach and impact of BWW Mind’s profile and visibility through influential marketing, communications and PR in Brent, Wandsworth & Westminster.
Specific Responsibilities:
Publicity & Marketing
• Be responsible for regular social media posts relating to BLG Minds services, projects, news and events across all channels including Facebook, Twitter, Instagram, LinkedIn and YouTube.
• Identify local groups and organisations to align our communications with, ensuring that tagging and appropriate hashtags are used to extend our reach.
• Work closely with the Communications and business development teams to identify and communicate key news items which can be shared online and assist in the production of offline promotional materials where required.
• Support the Business Development & Engagement Officer to promote and communicate fundraising campaigns, events and new areas of focus.
• Be responsible for maintaining the BWW Mind website, creating and updating engaging content (using Wordpress)
• Produce Facebook and Google ads in line with promotional requirements of our services/projects.
• Identify and manage any issues arising on BWW Mind's social media feeds (in consultation with more senior staff as required), particularly where there is a reputational risk.
• Be involved in capturing images and video during events and activities for promotional purposes.
• Ensure that the organisation’s branding is upheld in all aspects of online communications, and that our outputs online comply with National Mind’s brand guidelines.
Communications
• Ensure that queries and comments presented through our social media channels are responded to in a timely way.
• Build strong relationships across the organisation and communicate with staff and volunteers to find out more about services and projects generating news stories.
• Edit information provided by staff and partners to communicate news clearly and effectively through the various online systems.
• Work with partner organisations including local press online contacts to ensure joined up digital communications.
• With other members of the Communications team, plan and organise activities to raise awareness of BWW Mind, tying in with other notable calendar events such as Mental Health Awareness Week.
• Alongside the Communications team, ensure that staff have an awareness of corporate guidelines with regards to use of email, social media and web content.
• Through the induction process, be involved in ensuring that new staff understand the importance of communications and how they can contribute to our organisational outputs.
Monitoring, evaluation and strategic direction
• Using Google analytics and statistical information generated on the back end of the different social media platforms, extract relevant data which identifies key trends and reasons why interaction may have increased or decreased and provide this to the DoBDI monthly, and assist in the production of quarterly reports for dissemination to committees and SMT.
• Work closely with internal staff to gain an understanding of which online approaches are most effective in reaching audiences and gaining buy in.
• Create systems to ensure that as an organisation we can ascertain the impact of our communications and focus our approaches accordingly.
• Contribute to communications and marketing work plans and be involved in developing a marketing and communications strategy.
This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of department development.
Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship
REF-214711
Overview
FPA is a campaigning organisation at the heart of the fight for warm, well-insulated homes and clean and affordable energy, under the control of people and communities. We want to see the UK’s energy system decarbonised as rapidly as possible, with a just transition for communities and workers. Alongside pensioners groups, trades unions, disabled campaigners, tenants’ organisations and others on the frontline of fuel poverty, we’re using protest and direct action to fight for real, sustainable solutions to the cold homes crisis. We are looking for a committed comms professional who shares our passion and values to expand our team!
The process
We’re running an inclusive and transparent application process to ensure a diverse range of people are able to demonstrate their fit for the team. Taking a CV-less approach means we’ll be focusing on the most critical things to compare candidates on, and by answering our three questions you can feel confident you’ve highlighted the most relevant experience and skills you have.
About the role
Fuel Poverty Action (FPA) is looking for an experienced Communications Lead to help us amplify our voice, extend our reach and increase the engagement of our members and supporters.
This new role is pivotal in communicating our activities and outcomes to our network of members, supporters, and the broader public.
As the Communications Lead, you will work closely with our core team and report to the Operations Lead.
What you might find yourself doing:
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Campaign Promotion: Promote our events, actions, and mobilisations to maximise participation and support.
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Managing Social Media: Oversee all content on our social media platforms to keep our followers engaged and informed.
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Regular Newsletter: Curate, create and send out our quarterly newsletter to update our supporters on our latest campaigns and achievements.
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Website Management: Keep our website content fresh and oversee any improvements or updates.
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Internal Communications: Help the core team to keep stakeholders engaged and informed
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Press and Media Coordination: Work with other team members to handle press and media relations.
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CRM Management: Assist our Operations Lead in managing our CRM system to maintain accurate and up-to-date records of our contacts.
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Communications Strategy: Help develop, monitor and evolve our overall comms plan, alongside the core team, to ensure it has the most impact.
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Team Support: Provide insights and support to the core team as needed.
About You
You’ll thrive in this role if you:
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are highly organised and comfortable self-managing
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have strong written and verbal communication skills
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have a good understanding of accessibility and inclusive communication
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are passionate about social justice and committed to the mission of Fuel Poverty Action
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have a good working knowledge of social media platforms
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are aware of your own learning needs and open to trying new things
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enjoy sharing your knowledge and skills with others
It is also desirable (but not necessary) for you to have:
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technical knowledge of (or a desire to learn) graphic design and video
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an understanding of web analytics
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successfully contributed to the launch of a new website
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previous experience using and adapting CRM systems effectively
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experience of writing press releases and conducting media interviews
Key details
Salary: £32-£36k/year, depending on circumstances (FPA’s egalitarian payscale ensures all employees are contracted on the same terms and conditions). Applications from freelancers welcome - let us know your standard day rate.
Location: Remote
Working hours: 30 hours/week, flexible but will include anti-social hours
Contract: Permanent
How to apply
These three questions replace any traditional CV or cover letter. We want to give you space to speak to the most important aspects of your experience in relation to this job. Feel free to draw from professional or personal experiences.
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Describe a time you created a multiplatform promotional campaign for a mission-driven organisation. What challenges did you face and what approaches did you take to overcome those challenges?
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Describe a time when you created accessible web content for a diverse audience. What steps did you take (or not take) to ensure the content was inclusive and accessible to everyone, including those with disabilities?
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As a small team we often need to be flexible and adaptable, while also supporting one another to make the best use of our strengths. Share up to three unique strengths or perspectives you think you would bring to this team and role, and how they've been helpful to you in the past.
You may wish to refer back to the job advert and think about examples of the key competencies outlined there, but we’d also love to learn about other skills and experiences you would bring, even if ithey are not mentioned above.
We recommend writing roughly 500 words on each question (max 600 words).
Questions
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Can people outside of the UK apply for this role?
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This opportunity is only open to UK residents.
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Is there an office space?
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We are a fully remote team.
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We want warm, safe homes on a flourishing planet, where everyone has enough and resources are justly shared
![IMG_0343.JPG](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/img_0343_2024_06_18_06_03_56_pm.jpg)
Website and Digital Fundraising Manager
Position: Website and Digital Fundraising Manager
Location: Remote, regular travel to London expected
Contract: Permanent
Hours: Full-time
Salary: £35,700 - £38,588 per annum
Closing Date: 8th July 2024 at 12pm
Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.
About the Role
Now is an exciting time to join the organisation. You will lead on the back-end functionality of our website and spearhead our digital campaigns. In this role you will be leveraging cutting-edge tools and platforms to enhance donor engagement, supporter acquisition and supporter journeys, also supporting offline channels, creating a great supporter experience for anyone who finds the organisation online.
This role will ensure as potential supporters seek us out and/or visit our website as a result of seeing offline propositions, the messaging is consistent, and if they choose to donate, they have an excellent experience.
Key responsibilities include:
- Review our existing website and lead a project to transition to a new platform, including seeking a provider and implementation.
- Review and improve the online giving experience.
- Potentially recruit a digital content role to provide relevant content to engage our audiences.
- Main responsibility for the technical back-end functionality of the organisation's website, working closely together with the Digital Communications Manager who leads on content and front-end.
- Managing the relationship with the organisation’s web-agency, scoping, and leading development projects.
- Work closely with colleagues to understand and ensure the best possible supporter experience and journey.
- Analytics and reporting.
- SEO optimisation.
- Email marketing.
About You
We are looking for a team player with a positive mindset and technical expertise in website management and digital fundraising.
You will need to have the following skills and experience:
- Proven Website management experience, excellent knowledge of working in CMS systems and leading on more complex back-end and development projects.
- Proficient in effectively using data analysis tools (Google Analytics, Tag Manager) and user experience optimisation tools (HotJar), to inform future website projects to optimise traffic and experience.
- Email marketing experience, proficient in using Mailchimp, writing copy and setting up more complex email journeys.
- Digital Fundraising experience, with a track record setting up digital advertising.
- Experience producing budgets, reporting variances against the plan and re-forecasting.
- Strong copywriter email content.
- Strong understanding of fundraising and the role of digital in supporting on and offline activity.
- Team player who enjoys working collaboratively with colleagues.
- Excellent interpersonal skills, with listening abilities.
About the Organisation
Established in 2006, The organisation is a UK-based, international charity dedicated to bringing solar power to rural communities in sub-Saharan Africa.
Currently, there are nearly 600 million people in sub-Saharan Africa living without electricity. When the sun goes down at night, families are reliant on dangerous and expensive forms of lighting, such as candles and kerosene lamps.
The organisation is pioneering innovative enterprise programmes that tackle poverty and climate change by providing access to clean, safe solar light to homes, clinics, and schools. To date, they have distributed over 2.3 million lights, directly impacting over 11 million people. Families across the continent can now rely on safe, renewable solar lights as the sun sets, but there is still a long way to go to achieve universal access to energy, and we are stepping up our efforts to ensure communities otherwise left behind will have access to solar energy, creating instant sustainable change for people and the planet.
How to apply
Applicants are invited to email their CV and a covering letter, explaining how their skills and experience meet each criteria in the person specification.
You may have experience in areas such as: Website, Digital Content, Content, Marketing, Digital Marketing, Social Media, Content and Media, Media and Content, Digital Marketing Content, Website Manager, Digital Content Manager, Content Manager, Marketing Manager, Digital Marketing, Manager, Social Media Manager, Content and Media Manager, Media and Content Manager, Digital Marketing Content Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We recruiting for a temporary Customer Services & administrator , you will be providing a high level of customer service and support to supporters, volunteers, groups, members of the public and internal customers As well as dealing with gift aid and donation processing for the teams.
Fully office based at their London HQ
The Role
Experience of managing, maintaining and developing customer relationships
Experience of working within a customer service environment
Experience of writing relationship building communications
Experience of dealing with and responding to multi-channel communications including phone, email, face to face and social media
The Candidate
Experience of managing, maintaining and developing customer relationships
Experience of working within a customer service environment
Experience of writing relationship building communications
Experience of dealing with and responding to multi-channel communications,
including phone, email, face to face and social media
Experience of dealing with and responding to complex complaints and feedback
CRM experience , Raisers Edge desirable
Experience of processing donations, Gift Aid
Experience of the processing and management of personal data under current GDPR regulations
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.