Marketing Manager Jobs

STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.

The Role

We are seeking an enthusiastic and skilled Supporter Engagement Manager to lead our digital engagement strategy and deepen connections with our supporters. This role is crucial to growing our community, increasing regular giving, and securing sustainable funding to expand our impact. You will create and manage compelling, mission-driven content across multiple platforms, collaborating closely with fundraising and communications teams to deliver campaigns that resonate. You will work alongside our grants and trusts manager.

Key Responsibilities

1. Digital Communications: Lead STAND’s digital presence by managing social media platforms, email marketing, website updates, and YouTube content to drive supporter engagement.
2. Campaign Strategy and Execution: Plan, deliver, and optimise digital campaigns to increase income, grow our supporter base, and encourage regular giving.
3. Community Building: Cultivate strong relationships with supporters, fostering long-term commitment and engagement, and inspiring them to become regular givers, major donors, and advocates for STAND.
4. Donor Engagement: Develop targeted email and outreach campaigns, ensuring personalised and consistent communication with donors.
5. Content Creation: Produce inspiring, engaging content aligned with STAND’s mission, utilising slick editing, creative writing, design, and graphics to reinforce key messages and showcase impact.
6. Data-Driven Insights: Monitor and analyse key metrics (e.g., income generation, supporter engagement, and social media growth) to refine strategies and maximise impact.
7. Brand Ambassador: Represent STAND’s values in all communications, maintaining a consistent tone and vision across platforms.

What We Offer

1. A 4-day work week promoting a healthy work-life balance.
2. An inclusive, collaborative, and creative work environment.
3. 5% employer pension contribution
4. 5-week holiday allowance per year
5. Flexible working hours
6. Training opportunities available
7. The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
8. Professional development and growth within a purpose-driven organisation.

Essential Skills and Experience

1. Experience: Proven success in digital marketing, supporter engagement, or fundraising, ideally within the non-profit sector.
2. Digital Communications Skills: Strong capability in social media management, email marketing, and website content.
3. Creative and Organised: Proficient in content creation, with a knack for slick editing, engaging design, and clever wordsmithing.
4. Collaborative Approach: A team player, dedicated to building strong relationships internally and externally.

Desirable Skills

1. CRM Experience: Familiarity with donor databases and CRM platforms.
2. Platform Familiarity: Experience with tools like Mailchimp, Google Analytics, and Hootsuite.
3. Media Relations: Background in media relations or managing campaigns involving journalists.

Remote Work & Travel

This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.

Key Metrics for Success

1. Growth in regular givers and one-off donations.
2. Increased engagement on digital platforms.
3. Income generated from digital fundraising campaigns.
4. Strengthening relationships with major donors and media.

We are looking for a manager to lead our small team of dedicated and committed Community Sight Loss Advisors and the implementation of our technology support service.

The role will involve recruiting, training and supporting a team of tech volunteers, the planning and delivery of tech training events to groups and individuals, alongside line management of four Community Sight Loss Advisors to ensure our existing advice and peer support services continue to be delivered to a consistently high standard.

Prior experience of working with sight loss is not required, and comprehensive training will be provided.

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 4th December 2024, 9am

Interview Date: w/c Dec 2 onwards; details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

About the Role:

This role is crucial in the long-term retention and growth of our partnership revenue streams. The role requires strong interpersonal, negotiation, and project management skills to maintain and nurture mutually beneficial strategic alliances to enhance Urban Synergy’s capacity and reach. The position also provides value to our partners and will ensure our collaborations with businesses, foundations, government agencies, and non-profit organisations are sponsored, supported, and sustainable.

We will be looking for someone who can offer more to really get themselves stuck into Urban Synergy to help grow the company and develop the role into their own.

What You'll Do:

Build and maintain strong relationships with existing and potential Corporate partners within FTSE 250.

Develop and implement a partnership strategy to enhance financial support and resources for Urban Synergy programmes.

Develop tailored partnership packages that align with the philanthropic priorities and interests of our Corporate partners.

Prepare compelling and professionally written proposals and presentations to potential corporate partners. Ensure they are aligned with the interests of potential partners.

Effectively communicate the impact and benefits of partnerships to prospective sponsors.

Lead negotiations and finalise partnership agreements, ensuring alignment with Urban Synergy's values and goals.

Work with legal and finance teams to ensure contract compliance.

Collaborate with programme managers to ensure seamless integration of corporate partnerships into Urban Synergy's initiatives.

Provide regular updates to the leadership team on partnership progress and outcomes.

Work closely with the finance team to manage and report on the financial aspects of corporate partnerships.

Ensure budgetary alignment with partnership goals and objectives.

Who we are looking for:

Proven experience in a partnership development or similar role, preferable within the non-profit sector.

Bachelors’ Degree in Business, management, marketing, or a related field (or equivalent work experience).

Works collaboratively within a team and also work independently

Comes with ideas and suggestions on how to develop and nurture our partnerships.

Self-starter, who is results-oriented with a track record of achieving fundraising targets.

Is socially dynamic, successful at networking and is able to nurture and maintain positive relationships

Strategic thinking and ability to align partnerships with organisational goals.

Exceptional writing and communication skills and displays a commitment to excellence through careful attention to detail.

Strong organisational and project management skills.

Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.

Knowledge of ethical fundraising practices and compliance regulations.

Collaborative and strategic builder.

If you are a curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.

Urban Synergy is an equal opportunity employer and welcomes candidates from diverse backgrounds.

Who we are:

Urban Synergy, an award-winning youth empowerment charity, is seeking a highly motivated and experienced Partnership Manager to join our growing team. This position is responsible for driving the development of strategic partnerships with corporate entities and plays a pivotal role in expanding Urban Synergy's reach and impact through meaningful collaborations aligned with our mission to make a long-term positive impact on the lives of young people.

Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.

Work environment

Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.

Urban Synergy is unable to sponsor individuals to work in the UK.

Job Types: Full-time, Permanent

Pay: £40,000.00 per year

Benefits:

• Company pension

• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Partnership Management: 3 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London

Position Summary
The Philharmonia Orchestra is seeking to appoint a Social Media and Content Manager towork with the Marketing team to promote all aspects of the offer – someone who is passionate about social media and is excited to be an innovator in the sector.

The newly created role will be focused on developing and implementing a new social and content strategy, with strands of activity that focus on growing and engaging audiences, raising the profile of the Orchestra on a global scale and maximising income. The successful candidate will be responsible for the management and optimisation of all our social channels, as well as content development and capture. Importantly, the candidate will work closely with the Marketing and Concerts teams to ensure our social channels are full of rich and engaging content, and a central part of the marketing mix. They will need to be confident in developing relationships pan- organisation, as they will work closely with a core group of staff and players to expand the capture and development of content.

Key Responsibilities
Strategic Planning:

• With the Marketing team and any external research/audience agencies, develop an annual content and social strategy and planner, which serves all areas of the business and campaigns
• Develop a brand personality appropriate to each channel, which builds on the Philharmonia core brand mission and values
• Develop a strategy for paid social activity and digital advertising
• Look at the introduction of more social channels, where appropriate
• Using various analytics tools, and tied to the wider organisational data strategy, develop reports for circulation on a regular basis, which show growth in audience numbers and engagement

Project Management:

• Schedule and optimise social channels (organic), ensuring there is a variety of content with a consistent TOV and brand, which delivers audience engagement, growth, and diversification
• Schedule and optimise paid social and digital advertising to maximise best performing channels
• Work with Managers to support with SEO and website navigation, as part of the whole customer journey
• With the Managers and an external agency, support with optimisation of the Google Grant account
• Analyse the effectiveness of all social and content and implement any optimisations and learnings
• Attend concerts and activities where relevant and part of the strategy, in order to capture imagery, stories and footage
• Coordinate with the stage management and concerts teams to ensure that information is shared well in advance and opportunities are maximised
• Work with partner venues and organisations to promote the work we do as engagements and on tour, in support of both parties’ strategies
• Work with the Data and Insight Manager to improve data capture, monitoring and understanding

Leadership and Management:

• With the Director of Marketing & Comms, work to engage the whole Orchestra in the production of content
• Work with a core group of players and staff to build confidence in the creation of content and capture, building a strong in-house team

Managerial Responsibilities:

• Attend workshops/conferences/seminars to be on the front foot of social media and content development – share learnings with the team and other stakeholders
• Be a brand guardian for the Philharmonia identity, working with the Director of Marketing & Comms to evolve and optimise branding across online channels and beyond
• Work with Director of Marketing & Comms on new online projects that may arise, as part of the programme and business development

Skills and Qualifications
Essential:

• Minimum three years’ experience in a relevant role
• A champion for social media and content development
• Knowledge of all social platforms, Google Analytics and other reporting tools
• Passion and interest for music and the arts, with a good understanding of orchestras
• Some experience in photography/videography (does not need to be an academic qualification
• Excellent communication skills (both verbal and written), with the ability to communicate convincingly to a diverse range of people
• Excellent interpersonal and social skills, with the ability to create strong relationships with a range of stakeholders and colleagues
• Ability to work successfully as part of a team as well as to use own initiative
• Ability to prioritise a mixed workload and to work to tight deadlines
• Willingness to have a hands-on attitude
• Willingness to work unsocial hours, including evenings and weekends both within London and the rest of the UK (occasionally internationally)

Desirable:

• Experience of working with a similar arts organisation
• Experience of working with musicians or other creative artists

Location: London - Hybrid (2 days office attendance)
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.

The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.

This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.

Supporter Engagement

- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.

Community fundraising

- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.

Management

- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.

It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

Knowledge, Training & Qualifications:

- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).

Experience

- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance

Skills and Attributes

- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).

For the Full Details and Attributes, please download the full job pack attached to this role.

REF-218 176

 1. JOB PURPOSE
AKF(UK) Partnerships Managers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying and cultivating new funding partnerships and strengthening existing ones to support our strategic goals. They engage with European and Asian government, foundation, and corporate donors to mobilise resources for ten multisector profit and not-for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. In addition, Partnership Managers are responsible for a portfolio of select grants implementing across AKDN themes and geographies in close collaboration with field units, global teams, and our partners. 
 

2. REPORTS DIRECTLY TO - Deputy Regional Director, Europe and Asia, Partnerships
 

3. JOB TITLE: Partnerships Manager (Programme Manager)

4. KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES

4.1 Securing resources

• Coordinate, facilitate, and lead the development, review, and quality assurance of expressions of interest, concept notes and full proposals for funding opportunities;
• Liaise and coordinate with internal stakeholders as well as with donors, partners, and consortia to facilitate project design, align proposal and donor requirements, gather required legal and administrative documentation, and draft sections of proposals as needed;
• Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way;
• When needed, provide direct hands-on support at field level in design of concept notes, proposals, and budgets and conduct donor or field visits to support discussions with new and existing donors/partners;
• Contribute to management systems, such as the Award Information Management System (AIMS).

4.2 Grant management

• Manage and monitor a portfolio of grants through regular interface and coordination with AKF(UK)’s partnerships team, AKF(UK)’s finance team and relevant AKF/AKDN agencies/field units, acting as a central resource for field units in donor best practice;
• Interface with donors and communicate on a regular basis about the implementation of on-going grants to ensure strong, enduring relationships;
• Ensure strong relationship cultivation throughout the grants cycle, anticipate, and plan for future funding and project extensions;
• Oversight, coordination, review, and quality assurance of donor deliverables (e.g. work plans, monitoring and evaluation plans, staffing plans, budgets, close-out plans, donor troubleshooting);
• Ensure adherence with donor requirements, rules, and regulations, and that grant deliverables are produced on time and to a high standard;
• Coordinate contractual amendments, changes, and project adaptations, engage with donors in a pro-active and diplomatic way, and flag potential changes (e.g. budget revisions, extensions, risks) in advance to ‘trouble shoot’ and ensure smooth project implementation;
• Facilitate grant monitoring efforts including routine coordination meetings, donor steering committees, donor project visits, and donor monitoring missions;
• Undertake coordination and administrative tasks related to grants and support the maintenance and update of grant management tools and tracking systems such as AIMS.

4.3 Donor engagement and positioning

• Support the partnership unit in researching, sourcing relevant information, and performing analysis of market trends on new donors, peer organisations, and funding opportunities to identify potential funding and partnering matches for AKF and AKDN priorities;
• Work with country teams, AKDN agencies, and the Global Programmes Team (GPT) to identify, build, and support strategic partnerships on aligned global and regional initiatives, innovations and themes with likeminded donors and partners;
• Develop positioning materials (e.g. presentations, capability statements, briefs, talking points), collaborating with communications teams, to enable effective donor engagement;
• Engage with new and existing donors and partners to identify solicited and unsolicited funding opportunities;
• Guide teams to make informed, effective decisions on which opportunities to pursue (including ‘Go No-Go’ requests);
• Identify, cultivate, and pre-position with partner organisations to form or join consortia focused funding bids;
• Conduct due diligence on new partners in coordination with finance and partnerships teams.

4.4 Influencing development and communicating practical lessons and results

• Support the influencing of the development sector by convening and participating at events (e.g. conferences, roundtables, policy forums) to share lessons, innovations and knowledge about our programmes that position us as ‘thought leaders’;
• Engage communications teams to identify opportunities and support the development of content (e.g. social media campaigns, videos) that promote AKF and AKDN’s work and position us as ‘partners of choice’ in the sector. Carry out any other duties as assigned by the Deputy Regional Director of Partnerships or Regional Director of Partnerships.

5. QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES

5.1 Qualifications

• Undergraduate degree essential;
• Postgraduate degree in a relevant field preferrable.

5.2 Skills

• Creativity, critical thinking, and project management;
• Entrepreneurial, pro-active self-starter with maturity and emotional intelligence;
• Ability to problem-solve, work independently and manage multiple tasks in a fast-paced environment with numerous and competing deadlines;
• Ability to handle complex relationships with colleagues and external stakeholders in a professional manner;
• Excellent writing, speaking and other communications skills, with thoroughness and attention to detail;
• Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members;
• Strong financial literacy, including the ability to read and produce detailed budgets and business plans
• Strong IT skills, including Microsoft Office 365 and Salesforce;
• French language skills desirable, but not essential;
• Proficiency in one of AKDN’s languages is desirable but not essential (e.g. Arabic, Farsi, Russian, Portuguese, Urdu).

5.3 Knowledge

• Strong proven understanding and knowledge of the UK/European and Asian donor landscape;
• Knowledge of and commitment to international development.

5.4 Experience

• A minimum of 2 years of experience working in international organisations or donor agencies, including field-level implementation or management, and at least 5 total years of professional experience;
• Experience in resource mobilisation and developing relationships, including direct experience with European (EU, Germany, Norway, Sweden, UK) and Asian donors;
• Experience in developing and writing donor proposals and arguments, business cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources, and simultaneously managing a variety of relationships;
• Experience developing budgets and business plans;
• Proven success in managing grants in complex organisations with numerous stakeholders.

5.5 Attributes

• Committed to international development, improving the quality of life and promoting pluralism through civil society;
• Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation;
• Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age;
• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

5.6 Behaviours

• Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others;
• Builds, maintains and deepens constructive and effective relationships with stakeholders with a specific focus on AKF’s mission; changes approach to achieve desired results if required;
• Has a service focused orientation to others, is flexible and always puts the good of others at the centre of decision making; optimises respect for others and is dedicated to AKF’s purpose and fulfilling the mission;
• Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning to strengthen high business performance. Is proactive in teamwork, has the capacity for continuous learning to facilitate AKF’s mission;
• Inspires self and others to greater performance, professional standards and results; likes to get things done, seeks understanding of goals through role clarity and vision; accepts new challenges and opportunities to enable selfreliance and achievement of full potential; seeks learning, demonstrates a sound mind, and open to change; gives and receives timely balanced feedback;
• Acknowledges creativity, has the desire to expand capacity for new innovations (including technology); adapts established methods for new uses; creates individual, team and organisational learning opportunities; is focused on improving systems and processes; open to change; analyses and synthesizes and challenges conventional thinking; supports the development of communities of practice;
• Enterprising attitude that is quick to search out alternative solutions to needs or problems; demonstrable ability to foster a healthy organisational culture of teamwork and collaboration in problem solving; creates and participates in communities of practice to establish networks of problem solving and organisational learning. 

6. KEY RELATIONSHIPS
Internal Relationships

• Management team
• Staff and volunteers
• Peer partnership managers
• AKDN colleagues
• AKF field unit colleagues
• AKF Head Office colleagues

External Relationships

• Partners
• Donors
• Government bodies
• Beneficiaries
• Relevant UK communities 

Application Details:

• • Applicants must already have the right to work in the UK.
• Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
• Application link: www.the.akdn/careers/2193194
• Closing date: 02 nd December 2024
• Salary: £40,000 - £45,000 per annum (dependent on skills and experience) + benefits

Role Overview:

The Talent Set is delighted to be working with an amazing charity as they search for a Project Manager to support them for an exciting 2-year FTC.

You will work with a range of partners—corporate sponsors, artists, community groups, and schools—to ensure the trail’s success, culminating in a major auction. Strong relationship-building, local knowledge, and excellent communication skills are essential. This role offers the chance to make a significant impact while shaping a high-profile, community-focused event.

Key Responsibilities:

• Develop and manage the project plan, ensuring all deadlines and milestones are met.
• Oversee a diverse event programme, driving cultural, community, and corporate engagement throughout the project.
• Lead the project from concept through to completion, handling corporate engagement, event planning, delivery, and wrap-up.
• Procure and manage suppliers for event planning, installation, digital assets, and auction processes.
• Collaborate with fundraising and retail teams to identify and develop income generation opportunities.
• Create and maintain project management frameworks, monitor the budget, and report on progress to stakeholders.
• Coordinate all aspects of event planning, including administration, bookings, and the event programme for sponsors, partners, schools, and artists.
• Recruit, train, and manage volunteers, ensuring effective support throughout the event.
• Foster staff involvement and buy-in across the organisation, ensuring broad support for the project.
• Manage the installation and maintenance of sculptures, working with businesses, sponsors, and local authorities to ensure their upkeep.
• Address and resolve any challenges, ensuring health and safety and logistical issues are handled promptly.
• Provide operational oversight, ensuring the project is delivered on time and within budget, with a focus on problem-solving and smooth execution.

Person Specification:

• Proven experience in managing large-scale projects, with deep expertise in delivering successful outcomes.
• Exceptional communication skills, with the ability to represent the organisation at all levels, including pitching and presenting.
• Strong relationship-building and negotiation skills, with experience managing budgets effectively.
• Experience in working with corporates, high-net-worth individuals, and senior staff, building and nurturing high-level relationships.
• Solid understanding of the organisation and not-for-profit sectors.
• Excellent report writing, communication, and evaluation skills.
• Strong budget management experience, with a solid understanding of cash flow management.
• Hands-on, solution-oriented approach with a willingness to tackle logistical challenges.
• In-depth knowledge of the local corporate, education, and community sectors, including religious and cultural groups.
• Strong interpersonal skills and the ability to motivate and lead a team.
• Proficiency in Microsoft Office, Outlook, web and social media communications, and CRM databases.
• Strategic thinking, with an ability to plan and deliver targets efficiently.
• Experience in marketing communications.
• Ability to handle complexity and day-to-day demands while maintaining personal well-being.
• Access to own vehicle, a valid driving license, and insurance for business use.

What’s On Offer:

• A competitive salary of £40,000 for the successful candidate.
• A fab 2-year fixed term contract, working on a unique and exciting project.
• Flexible working pattern with just 2-3 days per-week working across Kent.

Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Contract: Fixed Term (12 months), Full-Time (35 hours over 5 days)
Location: London, SW1P 2AF (Hybrid – 2 days in the office, 3 days remote)
Salary: £40,000 + London Weighting Allowance (LWA) £3,954
Interview Date: w/c Monday 16 December 2024
Start Date: March 2025
 
At Blue Cross, we have a powerful story to share!  As our Digital Engagement Manager, you'll be at the lead the delivery of our social media strategy, creating engaging content that drives awareness, fosters community, and helps us make a meaningful impact on the lives of pets and people. 

Join us and use your expertise to amplify our mission and connect with a passionate audience!

More about the role

At Blue Cross, we’re proud of our strong social media presence, with an engaged community across key platforms such as Instagram, Facebook, Twitter/X, YouTube, and TikTok. We are looking for a Social Media & Engagement Manager to lead our organic social media team, driving awareness, engagement, and action across social media channels to support our mission of improving the lives of pets and people in need.

This is a 12-month fixed-term contract, providing an exciting opportunity to make a significant impact while covering maternity leave. You will track key performance metrics, identify trends, and optimise our approach to ensure we remain deliver for our audience and Blue Cross.

You’ll collaborate closely with internal teams across Blue Cross to ensure social media efforts are integrated with our broader communications strategy. Your role will include managing a talented social media team, external partners, and working across departments to deliver campaigns that increase engagement, build our community, and promote Blue Cross’s mission.

Key Responsibilities

• Lead and manage our social media strategy to build brand awareness, drive engagement, and encourage action. Leverage social media insights to continuously optimise campaigns for maximum impact.
• Oversee the development and execution of engaging content across all social media platforms. Work closely with internal teams to scope, plan, and deliver content that aligns with Blue Cross’s mission and encourages audience participation.
• Manage and inspire a team of social media specialists, ensuring high-quality content and campaign delivery. Work with external partners to extend our reach and increase engagement.
• Use social media analytics tools to track performance, understand audience behaviours, and generate actionable insights. Use this data to refine our content strategy and enhance engagement across all channels.
• Utilise content creation tools to produce eye-catching social media visuals that encourage interaction and increase engagement.
• Develop and share best practices across Blue Cross, providing training to teams to improve their social media skills and enhance overall digital engagement.
• Monitor social media for potential issues and collaborate with senior management to ensure prompt and effective responses, maintaining a positive brand image and safeguarding Blue Cross’s reputation.

About you: 

You’ll have extensive experience in managing social media accounts for businesses or non-profits, including community management, content creation, and campaign execution. You are a creative thinker with the ability to deliver social media strategies that align with organisational goals and inspire your audience to take action.
 
You will be confident using social media analytics tools such as Sprout Social to analyse trends, performance, and user engagement, and you will be proficient in content creation tools like Canva to develop engaging social media assets. You’ll be driven by data and insights, and motivated to continuously improve Blue Cross’s online presence.
 
As a collaborative leader, you will enjoy working with cross-functional teams and external partners to deliver exceptional results. You will have a passion for animal welfare and a strong desire to make a difference in the lives of pets and people.

Essential Qualifications, Skills, and Experience

• Substantial experience managing social media accounts for businesses or non-profits including community management, content creation, and moderation.
• Experience developing and delivering social media strategies.
• Excellent knowledge of industry best practice, social channels and tools including analytics and social listening platforms. 
• Experience monitoring, analysing and reporting on social media performance, and using insights to optimise activities. 
• Demonstrable experience working with and influencing stakeholders with different skillsets and levels of seniority.
• Good organisational and project management skills.
• Strong line management skills with the ability to lead and inspire a team.
• Desirable Qualifications, Skills, and Experience
• A familiarity and interest in animal welfare.
• Experience of working in the charity sector.
• Experience across other areas of digital marketing and of how these work with social platforms to drive engagement.

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 1 December 2024. 

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can. 

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. 

For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

Are you a skilled fundraiser with a passion for building strong, lasting relationships with individual supporters? The Royal Society of Chemistry (RSC) is seeking an experienced Individual Giving Fundraiser to join our small fundraising team. In this pivotal role, you will lead the growth and development of our individual giving programme, inspiring donors to support our mission of helping the chemical science community make the world a better place. Your work will play a crucial part in enabling the RSC to achieve its ambitious strategy for growth and diversification.

As Individual Giving Fundraiser, you will be responsible for cultivating and managing relationships with individual donors to the RSC and our linked charity, the Chemists' Community Fund, both in the UK and internationally. By leveraging your deep understanding of the RSC’s mission and the broader scientific landscape, you will maximize income and support for our charitable activities.

Key Responsibilities:

• Cultivate and Build Relationships: Identify and engage potential individual donors who have the capacity to support the RSC’s mission. Develop meaningful relationships by understanding their needs and aligning them with our goals.
• Achieve Income Targets: Take ownership of fundraising targets, working closely with colleagues across the RSC to develop compelling proposals and secure material, financial, and strategic support for key projects in priority regions.
• Donor Stewardship: Ensure that all donors, both new and existing, receive an exceptional level of stewardship, fostering long-term relationships and ongoing support.
• Manage Legacies and Bequests: Oversee the management of legacies and bequests, ensuring their effective use to support the RSC’s charitable objectives.

What We’re Looking For:

• Proven Fundraising Experience: A successful track record in individual giving and/or major donor fundraising, with experience in securing significant donations or gifts.
• Expertise in Prospect Cultivation: Significant experience in identifying, cultivating, soliciting, and stewarding donor relationships.
• Strong Negotiation Skills: Excellent at handling objections, navigating difficult conversations, and securing key gifts.
• Educational Background: Educated to degree level, with a demonstrable passion for the role of science and technology in addressing global challenges and driving societal progress.
• Credibility and Influence: Ability to quickly establish credibility with our members, fellows and influential individuals, using a consultative approach to engage and influence others.
• Cultural Awareness: An openness to learning about and engaging with diverse cultures, particularly as this role involves working with international donors.

At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will have the opportunity to also work mostly from a UK location other than this. Applicants should be aware that there is an expectation that employees will attend our Cambridge or London office on a weekly basis (at least once a week).
If you’re ready to take the next step in your fundraising career and help drive the RSC’s mission forward, we’d love to hear from you. Apply now and join a team that is helping the chemical science community make the world a better place.

A full job description is available here. Please note that this role is called Philanthropy Lead internally.

If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description.

About the RSC

The Royal Society of Chemistry is an international organisation dedicated to advancing excellence in the chemical sciences. We publish new research. We develop, recognise, and celebrate professional capabilities. We bring people together to spark innovative ideas and new partnerships. We support teachers to inspire future generations of scientists, and we speak up to influence the people making decisions that affect us all.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

If you have any questions, please contact us.

Location: London or Cambridge
Contract type: Permanent
Hours: Full time
Salary: £43,000 per annum plus benefits

You may also have experience in the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Philanthropy Manager, Philanthropy, Partnerships Manager, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.

REF- 218 307

Mercy Ships is at an exciting juncture. With two hospital ships delivering hope and healing in Africa, our UK office team is committed to engaging with new supporters – to double our fundraising income and significantly increase the number of incredible volunteers we recruit to serve on board. 

As part of our growth strategy, we are investing in our events programme across the Christian, Medical and Maritime audiences, and are looking for an experienced Events Manager to help us deliver in 2025. 

You will bring excellent organisational, planning, prioritisation and time management skills, and be able to inspire and coordinate both staff and volunteers (some of whom have served on our ships) in the process. 

The role will include coordinating everything from Major Donor dinners with our Royal International Patron, to organising our 80 strong volunteer team at the Big Church Festival, and corporate maritime conferences. 
 
This is a brand-new role reflecting our ambitions for growth. You will be part of a small, strong team and working closely with the Volunteer Team. 

We are looking for an eye for detail to ensure a high professional standard is maintained – often under pressure – and with budget experience of large (c£50-100,000) events, within a charity environment. 

Apply by 30 November. 

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.

Salary: £40,450 per annum  
Hours: 35 hours per week 

This is a full-time permanent position. 

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office. 

Salary: £40,450 per annum

Hours: 35 hours per week

This is a full-time permanent position.

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.

We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.

With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience. 

Experience required 

• ​Leading and managing a team

• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention 

• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms

• Developing and monitoring KPI’s and reporting to drive decision making

• Collaborative working with multiple internal and external partners including fundraising & marketing agencies 

• Planning and managing projects and budgets

• Evaluation and reporting of direct marketing activities

• Working in a recognised database 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Are you a dynamic individual who can develop, lead and grow our volunteer strategy, community engagement and marketing activity in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?

Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.

We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteer and community engagement team and lead and collaborate with our marketing and communication team to raise awareness and increase engagement to grow our vital work.

Main duties include:

¨ Be an effective manager, line managing our Volunteer, Community Outreach and Marketing and Communications teams.

¨ Working with various partner organisations, building relations while exploring possible funding/joint working/event opportunities, and supporting our Outreach Team to make sure they are best placed to have the biggest impact for the people we enable and empower.

¨ In collaboration with the Marketing and Communications team, oversee the production of high quality communications to raise awareness, increase engagement and grow support for our vital work.

¨ Organise and facilitate our Breaking Down Barriers Workshops three times a year.

¨ Lead on key projects around Communications, Volunteering and Engagement, including:

-  Co-produce a strategic volunteering plan for the team aligned to our strategy

-  Review and develop the charity policies for volunteering and ensure volunteers are up to date with our relevant policies, legislative requirements  and our needs and requirements

-  Co-produce a strategic communications plan for the team, aligned to our  strategy

  - Review all current communications and revise annual marketing plans to strengthen our presence in the community

¨ Working with colleagues in other teams and departments, develop a strategic Community Engagement plan aligned to our strategy

¨ Ability to work flexibly according to the business need which may include evening and weekends

Skills and Qualifications:

• Direct experience of line managing a team of staff
• Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
• Knowledge and understanding of volunteering best practice, strategy and policy 
• Demonstrable experience of community engagement and building relationships with partner organisations
• Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
• Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
• Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
• Experience in MS Office and confident in using a database
• Understanding of data protection requirements and confidentiality
• Able to champion the role and contribution of volunteers
• Ability to engage and influence colleagues

Competencies Required: 

1.  Strategic and Operational Management

Understand the five year Strategic Plan and objectives and how it contributes to our mission. Think ahead and develop, lead and grow a busy programme of recruitment and encouragement of volunteers to meet the needs of the charity. Develop innovative approaches to recruitment and service delivery and make recommendations and suggestions to senior managers. Implement a communications plan to improve and increase our visibility and awareness.

2.  Inspiration

Create new roles and tasks for volunteers working with colleagues across the charity. Increase the potential of the Outreach team as they build relationships across the county. Develop imaginative and effective ways to raise our profile and reach new audiences. Value and motivate volunteers to help them provide quality services and support for the charity.

3. Making Things Happen

Plan resources effectively and manage any crises effectively within laid down policies. Demonstrate a consultative and informed approach to problem solving, using patience and understanding. Liaise with charity colleagues and senior managers, and externally with other groups.

4. Record keeping

The people we support are often vulnerable so it is essential that all volunteers have an appropriate Disclosure and Barring clearance, and that our records of all other relevant paperwork such as driving licence details and insurance is kept up to date and properly recorded.

5. Managing Change

The post holder must be open to new ways of working, adapt well to change and be able to feed back the impact of changes to volunteers, their team and to senior managers. 

6. Personal Impact

Make a positive impression on people as a consequence of your personal style, abilities and credibility. Act with integrity and strive to develop the competencies required to meet organisational objectives and to adapt to changing and sometimes uncertain needs and circumstances.

7. Focus on the people we support

Volunteer services are built around the needs of the people we support and the needs of the charity. The post holder must maintain good relations with people we support, seek their views on our services, and respond effectively to their comments to recommend improvements. Encourage volunteers to constantly reflect on service standards and how to deliver effectively. Ensure all marketing and communications reflects our charity and how we want to be positioned in the community.

8. Use of Information Technology

Must be familiar with MS Office programmes and other relevant IT and use it proactively and effectively to do the job.

Full time annual leave entitlement is 28 days per annum.  Sensory Services by Sight for Surrey complies with auto enrolment, we match contributions up to 6%. using the Pensions Trust.  We offer training opportunities suitable for each role.  We pay for annual flu vaccinations and for an eye test every two years with a contribution towards work related glasses.

The Talent Set are delighted to be working with Ellenor to find their Lottery Manager. This role is 0.8 FTE. 

The charity offers a flexible working environment, with hybrid working 1-2 days per week from their office in Gravesend.

The person in this role will strategically lead the Hospice lottery to maximise income through developing new approaches and increasing its profile whilst ensuing full Gambling Commission compliance. The role of the Lottery Manager is twofold – working with agencies and spotting promotional opportunities to acquire and recruit new players, whilst cherishing and valuing those we already have by thanking them and keeping them informed of the difference their support makes.

Key Responsibilities:

• Develop and implement a strategy to ensure long term and sustainable growth of lottery income with support from the Head of Individual Giving.

• Working towards agreed KPIs and income targets for the lottery, by increasing membership and reducing attrition.

• To possess up-to-date and thorough operational familiarity with the Lottery Conditions and Codes of Practice outlined by the Gambling Commission (Gambling Act 2005) and to ensure adherence to these regulations in all work activities.

• To manage the lottery income and expenditure budgets, ensuring all activity meets income targets and expenditure remain on budget. 

• Develop our digital presence (website, social media, etc.) to source new acquisition and increase our local community’s awareness of the lottery.

• Be the main contact for the relationship with our canvassing companies, taking responsibility for the recruitment and training canvassers for the lottery, and for ensuring that our 3rd party providers deliver their KPIs in terms of recruitment numbers and attrition levels. 

• Be the ‘go to’ person for all lottery fundraising related matters from across the organisation.

• Work closely with the marketing team to contribute to the development of campaigns to increase lottery membership and income.

• Work closely with the Supporter Care team to ensure all lottery communications reflect our brand values and that weekly reports are completed to help the delivery of stewardship plans.

• Work closely with our Retail outlets both in terms of venues for potential members, and to ensure our lottery is promoted to all customers and supporters.

• Deliver the stewardship plan for our lottery players, from the point of sign up, spotting opportunities to retain and develop them further maximising the lifetime value of every supporter.

• Ensure that all communication with lottery supporters is captured through the Fundraising database CRM System (donorflex).

Person Specification: 

• Proven, long term track record of delivering successful income generation campaigns and activity in a business or charity – ideally relating to charity lotteries.

• Experience in a target driven environment like fundraising or sales. 

• Experience of working with marketing teams and other departments to support objective delivery.

• High level of specialist knowledge and experience in lottery income generating role. (Desirable)

• Strong analytical skills including evidence of data analysis and strategic planning; performance indicator tracking; finance and budget management.

• An understanding of the charity sector or Hospice Care.

• Excellent interpersonal skills and the ability to communicate effectively and passionately – in person, by telephone and in writing.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.