Marketing Manager Jobs in Greater London

Job Title: Policy and Public Affairs Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £29,710.80 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanant

Hours: 26.25 hours per week (days to be discussed)

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

Join Refuge as our Policy & Public Affairs Manager and play a pivotal role in shaping policies and advocacy strategies that drive real change for survivors of violence against women and girls. This is your opportunity to influence decision-makers, develop impactful policy positions, and help create a safer, more just society.

The Policy and Public Affairs Manager role offers an exciting opportunity to play a key role in driving meaningful policy change for the benefit of survivors of VAWG. The role holder will develop policy positions through analysing data and evidence as well as working with experts by profession and lived experience on a wide range of VAWG issues. They will also develop and implement influencing and campaigning strategies and develop strategic relationships with key stakeholders to achieve lasting change. 

Closing Date: 09:00am 10 March 2025

First round interview: 19 - 20 March 2025

Second round interview: 26 March 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Permanent, Full Time

Salary circa £38,000 plus benefits

The Royal Air Force Benevolent Fund is the leading welfare charity supporting current and former members of the RAF, their partners and families, providing practical, emotional and financial support, whenever they need us. 

This is a brand new role and would suit someone who has excelled in a similar role within a fundraising environment, or even in a similar marketing role in the private sector, to play a big part in defining, shaping and delivering the donor engagement strategy. The role has been created to support the new fundraising strategy objective to retain over 10k regular donors, and to drive deeper engagement with over 30k supporters. The postholder will have an opportunity to make a significant contribution to the Fund’s long-term income. 

You will be part of the Individual Giving Department (working specifically within the Direct Marketing team) maximising donor engagement through both offline and digital activity. The postholder will take the lead on scoping, proposing and implementing multi-channel stewardship campaigns with the right message to the right people at the right time.

You will have proven experience in managing donor stewardship / customer retention campaigns across a broad number of channels as well as setting and managing budgets and meeting KPIs. With experience of CRM databases, creating supporter / customer journeys and briefing and working with external agencies.

You will also have excellent communication and interpersonal skills and show initiative, flair and enthusiasm for the work of the Fund.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Monday 17th February 2025, 5:00pm. Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Contract length: Permanent

Location: North West London

Hours per week: 35, hybrid working with minimum two days in the office

Salary:  £32-35k depending on experience

Closing date for applications: Rolling, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 27th January, followed by an in person interviews w/c 3rd February.

Are you a digital fundraising expert passionate about making a real difference for animals in need? We are looking for a Senior Digital Fundraising Officer to join us at Mayhew.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

Based in London with hybrid working opportunities, this role offers an exciting chance to combine creativity, strategy, and data-driven insights to support Mayhew’s vital work for dogs, cats, and communities in the UK, Afghanistan and Georgia.

This is a key role in the Fundraising Team at Mayhew helping to generate significant income from our digital audiences, ensuring they’re engaged with Mayhew and committed to supporting our aims to deliver greater impact for animals.

This role involves managing a range of fundraising campaigns across multiple digital channels– including social media, email and PPC, ensuring that campaign deadlines and income targets are met, and all activity is evaluated to drive future improvements.

The successful candidate will take a leading role in growing our supporter base through engaging digital acquisition activity, as well as maximising income through the cultivation of audiences already warm to Mayhew.

Our new Senior Digital Fundraising Officer must be experienced in planning and delivering fundraising campaigns across a range of online channels, with strong project management skills and experience in both acquisition and retention of donors, keeping them engaged via compelling fundraising communications. You will have an excellent understanding of digital fundraising, and hands-on experience of working with Facebook, PPC, email and web platforms.

You will be a strong multi-tasker, with the ability to hit deadlines. You will combine creativity with a solid foundation of technical and analytical skills and have proven experience in developing and delivering digital fundraising content.

Generally, you will be:

• Leading and delivering digital fundraising campaigns across paid social media, email, and PPC channels, including creative development, audience segmentation, testing and evaluation.
• Developing and implementing audience-focused acquisition and retention strategies to grow Mayhew’s supporter base and maximise income.
• Consistently produce, edit, and proofread engaging fundraising copy for digital campaigns and online content, ensuring accuracy and alignment with our objectives.
• Building engaging landing pages and ensuring our donation platform is functional, optimised, and user-friendly.
• Collaborating with internal teams and external agencies to improve donor journeys and online engagement.
• Consistently track digital expenditure and manage the digital fundraising budget to ensure cost-effective results.
• Tracking, reporting and analysing campaign performance to identify insights and improvements for future activities.

To be successful in this role, you will:

• Have a proven track record of delivering successful digital and multi-channel fundraising campaigns, including paid advertising on Meta, PPC, and email marketing.
• Have a solid understanding of digital fundraising tools, audience segmentation, and donor journey optimisation.
• Have strong analytical skills, creative campaign development, and exceptional written and verbal communication abilities.
• Be organised: able to multitask and prioritise workload, including organising and planning daily and weekly activities to meet deadlines.
• Be a team player with a proactive attitude and a passion for animal welfare.

Why Join Mayhew?

You’ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.

If you’re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.

We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be a crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity.

It will include identifying new funding opportunities as well as creating strategies to build our regular donors, discover and work with high-net-worth individuals, develop corporate partnerships and legacy campaigns. This role will also consist of overseeing community fundraising initiatives and managing one member of staff initially (a community fundraising co-ordinator). 

We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.

This senior role will be part of our communications and fundraising team reporting to the Marketing Director.

This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK) to build a new fundraising team.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey..

Responsibilities and Person Specification:

The Individual Giving Manager is responsible for growing our supporter base through acquisition and initiating and building supporter marketing campaigns, inspiring supporters to help Independent Age improve the lives of older people facing financial hardship.

The Individual Giving Manager will develop acquisition strategies and deliver campaigns across digital and offline channels and demonstrate a supporter-led and evidence approach based on insight and data.  You will have digital expertise and show how you work within a test and learn environment.  You will create and test new propositions and products for year-round fundraising and develop compelling communications for supporters so that they receive the highest possible standard of stewardship to maximise their value, increase loyalty and mitigate attrition.

The Individual Giving Manager will have significant experience in managing the planning, budget, set-up, delivery and reporting and analysis of integrated multi-channel campaigns that meet and exceed campaign KPI’s.   You will manage the content and creative production, ensuring campaign assets are fully aligned with our Brand guidelines.

You will bring an ability to work both proactively and reactively.  You must have a passion for, and affinity with, the charity’s cause. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.    

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer several enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age here.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.

Closing Date: Sunday 9 February at 11:59pm

Interview Dates: 

• Initial interviews will be held on Wednesday 19 February, in person at Independent Age, 18 Avonmore Road, W14 8RR  
• Second interviews will be held online on Tuesday 25 February, via Microsoft Teams

c.£43,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Conversion Rate Optimisation (CRO) Specialist to lead and scale our website experimentation programme.

In this role, you’ll combine analytical and creative problem solving with strong collaboration skills to drive measurable improvements to our websites. As an experienced conversion specialist, you’ll place audience insight at the heart of your approach, working closely with our Marketing and Digital teams, to identify opportunities to improve supporter journeys and increase our impact for children.  

This job comes with the title "Marketing Manager (CRO Specialist)", but the role is focussed on conversion optimisation.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday, 20 February 2025.

Interview date: week commencing 3 March 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

About Smile Train

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, lifechanging comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Reports To

UK Fundraising Director

Summary

We are looking for a highly skilled Legacy Manager with demonstrated experience, preferably within the charity sector or comparable commercial environment. The role will involve primarily working from home and must be situated in or near London to attend regular in person meetings with key staff.

Key responsibilities

Take responsibility for a portfolio of around 300 legacy pledgers in order to deepen relationships and offer excellent stewardship to ensure that legacy pledgers feel valued by STUK and their pledge is retained.
Act as the first point of contact for legacy enquiries, both internal and external, responding with authority, sensitivity and diplomacy, so that legacy enquirers and intenders choose to leave STUK a gift in their Will.
Plan and deliver a programme of marketing and advertising to promote legacy giving and grow our pipeline of legacy supporters. This will include contributing to campaign strategy development; producing marketing materials including newsletters; and consulting with the Head of Individual Giving re legacy mailings.
Undertake general legacy communications including developing a tangible legacy vision, make phone calls, arrange one to one meetings and write personal notes/letters.
Organise at least 2 – 3 legacy events per year including post-event follow-up.
Organise legacy stewardship activities such as recognition mechanisms.
Liaise with and oversee the administrative work of Legacy Link, our legacy administrators.
Keep accurate and up-to-date records of all legacy activity on Salesforce and in shared files.
Provide useful data insight and analysis producing regular statistical, qualitative and financial reports of legacy activity.
Manage in memoriam marketing.

Travel

There is limited but regular travel into London for regular team meetings as well as periodic travel as needed around the UK for meetings with legacy pledgers and to organise legacy events.

Required Education and Experience

5+ years of relevant experience with exposure to legacy marketing and liaison with legacy enquirers, considerers and pledgers preferred.
A proven history of generating significant growth in key legacy metrics such as numbers of legacy enquirers and pledgers.
Demonstrated success in developing substantive donor relationships and in supporting senior management and programme staff, to execute donor and engagement strategies.
Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
Extremely detail-oriented with strong organisational and time management skills.
Able to take ownership of a process and to use problem solving skills to resolve issues.
Able to make sound decisions based on analysis, experience and judgment.
Able to function both independently and as part of a global team.
Familiar with the MS Office and donor management systems. Knowledge of Salesforce and First Class preferred.
Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.

Application Information

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, [a writing sample-an existing example of your writing; no need to create something new], and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Our Fundraising team are looking for an excellent communicator, who has the ability to translate complex data into meaningful insight for Fundraising colleagues.

You will build and develop our core suite of fundraising reporting and insights to drive our fundraising performance. You will lead on fundraising data development projects to ensure continuous improvements in our data systems and processes and will work with multiple stakeholders, including across the fundraising, technology and finance teams, to ensure alignment of plans and delivery of shared goals and projects.

Key Responsibilities:

• Lead the charge in fundraising reporting and insights, collaborating with teams to shape long-term strategies and implement effective tools.
• Develop and manage a suite of fundraising reports, providing training and support to ensure everyone can harness the power of data.
• Juggle multiple deadlines, ensuring top-notch quality and accuracy in all tasks.
• Inspire and manage the Supporter Data & Insight Executive, fostering a culture of continuous improvement.
• Ensure our supporter data processes are efficient, high-quality, and compliant with relevant regulations.

What You'll Bring:

• Analytical Skills: A natural with data, with an understanding of data segmentation and reporting to provide insight that leads to increased income through fundraising.
• Communication: Excellent relationship management and communication skills, with the ability to translate complex data into meaningful insight for fundraising colleagues.
• Technical Expertise: Strong knowledge of working with coding languages for data analysis, such as SQL, R, or Python.
• Project Management: Experience managing significant projects, delivering high-quality results on time and within budget

This is an exciting time for the King’s Trust as we’re investing in our technology, becoming more data-driven and leveraging the value of data to make a tangible difference in the lives of young people. You'll be at the heart of our fundraising efforts, ensuring we have the insights needed to maximise our impact.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, with options for homeworking in line with Crisis’ Hybrid Working Policy

Contract: 12-month fixed term contract, parental leave cover

About the role

As a Supporter Journey Manager in the Brand, Marketing and Fundraising Directorate, you will design and lead the implementation and optimisation of multi-channel communication journeys to reach, engage, convert, and retain audiences. You will be responsible for managing a small team, working collaboratively across the organisation to apply a test-and-learn approach by continually reviewing and improving touchpoints and end-to-end journeys. You will help the organisation visualise journeys from the audience's perspective, monitor and report on performance, and plan and optimise efforts in pursuit of Crisis’ vision to end homelessness.

As a bold and impactful leader, you will design and develop multi-channel audience journeys, across touchpoints, to achieve objectives across the charity. You will collaborate with data, insight, and evaluation teams to ensure Crisis leverages insight and analysis to maximise supporter engagement and realise income potential. As a champion of audience voices and working equitably you will advance the organisation’s strategic goal to become more audience-led in its vision as it grows support, in all its forms, and communities committed to ending homelessness.

About you

• Proven experience in establishing and managing successful customer experience (CX) functions, from journey design to development and optimisation.

• Equally comfortable with the details of systems and data, while maintaining a clear view of the bigger picture and end-to-end experiences.

• Results-focused, with experience in setting up measurement frameworks and driving a culture of continuous improvement.

• Background in customer experience, email and/or direct marketing, with practiced expertise in working within a devolved operating model environment.

• Influential leader, skilled in convening and facilitating meetings and workshops with senior stakeholders to drive decisions and outcomes.

• Proactive and inclusive leader with the ability to unify diverse disciplines and cross-functional teams toward common goals and shared priorities.

• Committed to equality, diversity, and inclusion, with a vision to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February 2025 23:55

Interview process: Competency tasked interview with presentation task.

Interviews will take place on Tuesday 4 March 2025 at our offices in London, E1.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.   

Registered Charity Numbers: E&W1082947, SC040094 

Context and Background

The NSPCC is the leading charity focused on preventing cruelty to the most vulnerable children in the UK.

We run campaigns that shift attitudes and behaviour to keep children safe, campaigns that inspire action like fundraising or volunteering for us and influencing campaigns that ask for public support to persuade government and industry to change laws and policies to better protect children and young people. This exciting role is responsible for managing the delivery of influencing campaigns in support of the NSPCC’s organisational strategy.

This is a crucial moment for our campaigning work. In the past few years, NSPCC campaigns have played a crucial role in securing an Online Safety Act that is fit to keep children safe online. The team have also secured achievements on changing the law to prevent sports coaches and faith leaders having sexual relationships with under 18s and helping new parents receive mental health support. The NSPCC is looking for someone to continue to drive forward change for children under a new Government across their key policy areas and make sure every child grows up with the safety they deserve.

Job purpose

• To advise on the use of campaigning activity to achieve the organisation’s influencing objectives

• To lead on the development of integrated, evidence-based influencing campaigns which mobilise the public behind calls for Government to better protect children

• Co-ordinate the delivery and evaluation of high impact campaigns activity across different channels that mobilise both warm and cold audiences

• To manage our network of campaign supporters

• Line management of the Campaigns Officer

Key relationships - Internal

• Reports to the Head of Media and Campaigns; line manages Campaigns Officer

• Works closely with the Head of Policy as well as the wider Policy and Public Affairs team to develop and implement campaign strategies

• Works closely with managers and staff in other NSPCC functions, to plan campaigns and develop and release public-facing content (including colleagues from media, marketing, planning, creative, partnership and social media teams)

• Ensure colleagues across the organisation, including our services and fundraising teams, are informed of campaigning work and spot opportunities for collaborative working

Key relationships - External

• Individuals, representatives, and managers from a range of agencies, organisations and/or suppliers that support, have an interest in or a view on NSPCC’s campaigning activity

• Contacts in other charities, organisations and statutory bodies – as part of building a network and staying on top of best practice.

Main duties and responsibilities

1. To advise on the use of campaigning activity to achieve the organisation’s influencing objectives

• Engage in discussions about the organisation’s strategy and plans

• Make campaigns recommendations based on evidence of effectiveness, insight into

the organisation’s wider strategic goals and context and knowledge of influencing

critical paths.

• To keep abreast of relevant audience insight and best practice in charity campaigning

and use that knowledge to inform campaign plans and strategies

2. To lead on the development of integrated, evidence-based influencing campaigns

which mobilise the public behind calls for Government to better protect children

• Develop robust campaigns strategies built on evidence and insight into audiences

and desired impact

• Work in collaboration with colleagues across the organisation identifying

opportunities for effective integration and collaboration

• Oversee the process for briefing, commissioning and production of creative, impactful

written and audio-visual content for the campaign (working with both in-house and

external specialists)

• Set impact measures and success criteria for campaigns and be accountable for

meeting agreed key performance indicators

3. Co-ordinate the delivery and evaluation of high impact campaigns activity across

different channels that mobilise audiences warm and cold audiences

• Lead on the release of campaigning content through owned, earnt and paid-for

channels ensuring systems are in place to monitor, evaluate and optimise activity.

• Lead on bringing colleagues together to ensure coordination. This includes media,

events, stakeholder communications, social media, website, internal communications,

supporter / fundraising communications

• Take responsibility for identifying and mitigating risks

4. To manage our network of campaign supporters

• Ensure an effective supporter journey for each campaign strategy

• Ongoing analysis of our campaigner database, drawing out and sharing insights

• Continue work to develop an effective welcome journey for new campaigners and a

stewardship and retention programme for existing supporters

• Lead on engaging young people in the NSPCC’s campaigns

• Collaborate with colleagues to engage warm supporters in campaigning content and

vice-versa

5. Line management of the campaigns officer

• Support the development and oversee the work of a campaigns officer

6. To contribute to the Communication Directorate’s aim of ensuring that all

communication is of an appropriately high standard, consistent with NSPCC’s brand and key messages

• Maintain a good understanding of developments in digital and social media

• Ensure activities during integrated communication milestones deliver key policy

messages to our audiences

• Be an ambassador for the organisation at external events and meetings

Responsibilities for all Staff within the Communications Directorate

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to NSPCC’s

communications activities.

• To maintain an awareness of own and others’ Health and Safety and comply with the

NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end

cruelty to children, including securing updates on project and service developments

and general NSPCC news.

• A commitment to safeguard and promote the welfare of children and young people

Person specification

Essential

1.A personal commitment to ending cruelty to children.

2.Demonstrable experience of success in managing high profile campaigns which have an

impact on public policy

3.Demonstrable experience of analysing strategic ambitions, influencing aims, political and

policy insights, best practice and market research and developing persuasive campaigns

recommendations.

4.Demonstrable experience of overseeing the production of digital campaigns, mobilisation and

engagement-driven content (e.g. actions, petitions, emails) – including commissioning

agencies. Commitment to the highest standards of production.

5.Demonstrable experience of ensuring the successful delivery, evaluation and optimisation of

campaigning content across multiple channels including owned, earnt and paid-for media.

6.Demonstrable experience of developing and maintaining a positive supporter experience for a

campaigns audience.

7.Strong oral and written communications skills and the ability to convey complex information

to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes

8.Highly developed ability to establish, develop and maintain relationships, work collaboratively,

offer support and negotiate with a wide variety of people, including senior level individuals to

achieve desired outcomes

9.Excellent organisational skills with the ability to organise and plan own work and the work of

others to deliver objectives on time

10.Willingness to work flexibly in approach to work and work time requirements.

Desirable

11. Experience of working with young or vulnerable campaigners.

12. Experience of mobilising communities around a social impact objective.

13. Experience of working closely with media relations and social media teams.

Digital Communications Manager

Do you want a role where you can use your digital communications expertise to create a brighter future for young people? Are you passionate about the power of digital communications to drive meaningful change? If so, we want to hear from you!

This is an exciting moment to join this national youth charity dedicated to enabling young people to achieve their potential. As it embarks on its most ambitious expansion yet – opening seven new Youth Zones in the next 18 months – you will play a pivotal role in sharing this charity’s story and showcasing the transformative impact of their work through engaging digital communications.

The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Digital Communications Manager

Location: Bolton/hybrid (two days a week in the Bolton or London offices (based in White City) combined with home-working and travel across the Youth Zone network as required.)

Salary: £37 - £42,000

Contract: 12 months Fixed Term Maternity Cover Contract

Hours: Full-time (37.5 hours/week) with flexible working available

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure.

Closing Date: 17 February 2025. We may close this job early if we receive a high number of applications. If

you’re interested, it’s a good idea to apply sooner rather than later!

Interview: In person at a Youth Zone w/c 24 February 2025

There will also be a short, values-based phone interview ahead of the in-person interview.

About the Role

This is an exciting opportunity to join a fast-paced Communications and External Affairs team that plays a crucial role in supporting the organisation’s growth plans. Over the past three years, the team has repositioned communications as a valuable strategic tool , helping to achieve significant progress toward key goals. They have introduced a modern visual identity, developed a compelling narrative and made significant strides in digital communications including refreshing the website. Underpinned by a new digital strategy, these efforts have already increased engagement across all digital channels, reaching wider audiences with powerful stories. The Digital Communications manager will build on this momentum, delivering the digital communications strategy, and ensuring digital communications remains central to the charity’s aim to establish itself as a nationally recognised brand.

About You

The ideal candidate will be an experienced and hands-on digital communications professional with expertise across all areas of digital, including social media management, website optimisation, and e-marketing. They will bring fresh ideas, a creative mindset, and the ability to thrive in a fast-paced, entrepreneurial environment.

We are particularly interested in hearing from people with short-form content creation expertise to support current social media ambitions. You’ll be comfortable managing and growing digital channels, and creating innovative, high-impact content that connects with diverse audiences and amplifies the powerful stories of young people, supporters and partners.

If you’re ready to make a real difference, showcase your digital expertise, and work as part of a small, hard- working communications and external affairs team we would love to hear from you.

To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.

About the Organisation

A national youth charity that believes all young people should have the opportunity to discover their passion and their purpose. The charity funds and builds state-of-the-art, multimillion-pound youth centres called Youth Zones in some of the country’s most economically disadvantaged areas. It also offers training and support to the teams that run Youth Zones – as part of growing national network of independent youth charities.

You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.

The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Digital Communications, Communications, Digital Marketing, Digital Communications Manager, Communications Manager, Digital Marketing Manager, Digital Communications Officer, Communications, Officer, Digital Marketing Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Effective and compelling communications are vital to our growth: HIWCF are seeking an experienced Communications professional to help deliver our aspirational plans.  We want to significantly grow our endowment and this role will ensure our profile with our potential donor audiences significantly increases, ensuring that our Philanthropy Manager, CEO and Development committee are knocking on open doors - and that they have the marketing assets they need when they get through those doors.If you have worked within or alongside a fundraising or development team; you can think strategically about using communications to enable our aspirations for growth; you can communicate compellingly to people from all backgrounds in all formats; and can produce communications content and materials of the highest quality, then we want to hear from you.

The Royal Foundation of St Katharine, is one of the UK’s oldest charities. Founded in 1147, it has always been cared for by the Queens of England. It offers a retreat experience in the heart of East London, and provides meetings and events space for over 1500 meetings a year, mainly for charities and non-profits. It also runs community work based around London’s only Yurt café, dealing with issues around poverty, loneliness, community cohesion and promoting the arts and creativity.

With 45 bedrooms and 12 meeting rooms of different sizes based around a beautiful inner garden, it offers a unique and valued space in East London.

The Foundation has a strong Christian ethos, employing a chaplain and headed up by  the Master, who is  a Church of England Priest. There is a beautiful chapel on site which is an active place of Christian worship at the heart of the Foundation.

Position Overview
The Royal Foundation of St Katharine is seeking an experienced General Manager to lead its commercial and operational activities. This role is pivotal in driving the financial performance and service excellence of the Foundation, ensuring that its commercial success generates the income to support the organisation’s charitable objectives.

The General Manager will oversee c60 staff and take the lead on: generating c£3m revenue annually; business development; profitability; guest satisfaction; and operational excellence. The successful candidate will be a energising, results-driven leader with a  track record of delivering exceptional service while also championing the Foundation’s Christian ethos and values.

This post reports directly to the Master of the Royal Foundation and also makes formal reports to the Court of the Royal Foundation (the board of trustees) every quarter and to various sub committees as required.

Key Responsibilities

Revenue Generation and Business Development

• Develop and implement strategic initiatives to optimize revenue streams, including conferencing, events, accommodation, and hospitality services.
• Identify and pursue growth opportunities, partnerships, and innovative solutions to maximize income.
• Monitor and analyse market trends to ensure the Foundation remains competitive and relevant.

Operational Excellence and Service Delivery

• Ensure the seamless delivery of high-quality services across all touchpoints, including guest accommodations, events, and dining experiences.
• Ensure optimal operational efficiency by streamlining processes and utilizing resources effectively.
• Lead and inspire teams to deliver exceptional guest experiences, aligning with the Foundation’s values
• Ensure risk assessments and health and safety standards are maintained

Financial Management and Profitability

• Develop and manage budgets, ensuring financial targets are met while maintaining cost control.
• Monitor key performance indicators (KPIs) to evaluate financial and operational success.
• Implement strategies to improve profitability and resource allocation.

Guest Satisfaction and Community Engagement

• Foster a culture of hospitality and service excellence to enhance guest satisfaction.
• Actively seek and respond to guest feedback to improve experiences.
• Strengthen the Foundation’s reputation within the local community and among stakeholders.

Key Competencies

• Proven track record of success in marketing, revenue generation, business development, and commercial management.
• Excellent leadership and people management skills with the ability to inspire, build trust and motivate teams.
• Excellent communication, negotiation, and stakeholder management abilities.
• Financial acumen with experience of managing budgets and driving profitability.
• Commitment to delivering high standards of service and guest satisfaction
• High technical competency with key hospitality, finance and marketing systems
• Willingness to lead by example in being able to be hands on in supporting operational departments.

Qualifications and Experience

• Significant experience in hospitality, events, or a related sector
• Strong understanding of commercial operations and their alignment with broader organisational goals.
• Sensitivity to understand the not-for-profit sector and be able to balance commercial success with charitable objectives
• Strong values aligned to the organisation’s Christian ethos and able to support its Retreat Offerings and Community work.

Why Join The Royal Foundation of St Katharine?

This is an exciting opportunity to play a leading role in a historic and purpose-driven organisation. As General Manager, you will have the chance to make a tangible impact, ensuring that the Foundation’s commercial success fuels its charitable mission, helping to enrich the lives of the communities it serves.

If you are a values driven, results-oriented leader with a track record in hospitality and a commitment to making a difference, we invite you to apply.

To Apply: Please submit your CV and cover letter detailing your experience and vision for this role.

Closing Date 10th February

Visit RFSK and meeting the Managers (17th February)

Interviews 18th February

The role of our Events Coordinator is to drive forward Yorkshire Air Ambulance’s fundraising efforts through the coordination, delivery and review of our portfolio of income generating events throughout the year, and providing events expertise and support to colleagues across the organisation.

Key Responsibilities and Duties:
Coordinate, plan and deliver a portfolio of events:
Concurrently project manage all aspects of specific events (charity-owned, third-party and challenge events), ensuring all tasks are assigned and completed as per each event’s project plan.
Produce event budgets and ensure events are run within budgeted expenditure and achieving budgeted income, negotiating with suppliers for the most cost-effective prices where appropriate.
To evaluate event performance against agreed objectives and ensure these insights and learnings inform future decision making and planning.
Propose new test events for the charity to diversify its portfolio, researching and building the business cases.
Maximise events income and develop new relationships with potential partners:
Monitor and manage the Events Fundraising budget for your responsible events and forecast as necessary, accounting for variances and taking a proactive approach where required.
Produce event evaluation reports at the end of each event to capture learnings and to support with planning for the next event.
Ensure future opportunities for the charity are followed-up post-event and are recorded as a soft-benefit in any event evaluation reports.
Ensure accurate recordkeeping of supporters, projects and events, using the Fundraising database.
Deliver high quality, donor-centric supporter care and stewardship, ensuring a quality experience for supporters at all events that reflect the values and identity of the YAA, and builds long-term relationships with our supporters.

Create and implement a marketing, communications and advertising plan:
Work alongside the marketing team to devise a multi-channel marketing plan for events and feed into the Fundraising team’s general marketing and communications planner.
Liaise with the Marketing and Communications department and external agencies to produce marketing material to support the promotion of events and post-event PR.
Update online event listings and ensure the YAA website event page is up-to-date.

Develop excellent relationships and represent YAA at the highest levels:
Maintain excellent, professional relationships with both new and existing supporters and suppliers.
Work with colleagues and volunteers across to raise the profile of and recruit event participants and attendees, and to pass on leads to relevant teams.
Keep abreast of new developments and trends in the fundraising events arena.

Team management:
Work closely with fundraising, marketing, admin and finance colleagues.
Recruit, co-ordinate, engage and motivate volunteers to support planning and delivery of events.

Budgetary responsibility:
Recommend an annual Events Fundraising budget for inclusion in YAA’s annual budget, with detailed income/expenditure breakdown, phasing, target ROI, rationale and key performance indicators.
To manage and monitor the budget events fundraising, ensuring income targets are met, costs are in line with the agreed budget.
Submit monthly written performance reports to the Directors of Fundraising.

Personal development:
Attend mandatory training, as directed by your line manager, to ensure underpinning knowledge, skills and competencies are developed and attained, to carry out your job effectively.
Continuously update and develop your expertise and knowledge of charity’s activities.
Share knowledge and skills with other members of the Fundraising Directorate.
Stay abreast of industry best practice, insights and emerging trends and taking proactive steps to quickly and effectively utilise and share findings to benefit the charity.
Develop relationships with peers in other organisations to keep abreast of new developments in the charity and events sectors and to share best practice.

General:
To act as an ambassador for the Yorkshire Air Ambulance by undertaking public speaking engagements when required to do so.
To attend Marketing/Fundraising and Regional meetings as required.
To ensure all systems and processes are followed in accordance with operating procedures.
Ensure accurate records are kept, using the CRM and appropriate MS Office programmes.
To observe Health and Safety requirements at all times and comply with the Charity’s policies and procedures including the requirements of GDPR.
To carry out other duties as required by the Director of Fundraising.
To undertake projects as required and be an active member of certain focus groups.

Experience, Knowledge and Skills Required:

Essential:
Experience in event coordination, preferably in the charity sector, and be able to demonstrate a strong track record in fundraising and achieving financial targets.
Experience of project management and the ability to work on multiple projects simultaneously.
Excellent attention to detail.
Well-developed interpersonal skills, particularly around negotiation, persuasion, motivational and collaborative attributes.
Full UK driving licence with access to own car.
A willingness to travel and work unsocial hours both in the evenings and at weekends.
Computer literacy (Microsoft Office Outlook/Word/Excel/PowerPoint).
Have suitable home based accommodation to provide an office space.

Desirable:
Experience of delegate/supporter management.
The ability to build professional relationships, tell the charities story in order to engage supporters and remain upbeat and positive when in challenging situations.
Proven experience and current understanding of the events fundraising market.
Experience of using a CRM or database.
Residing in the Yorkshire area.
Experience of working from home.
Experience of working to an income/expenditure target.

To apply for this position via our website:
Provide a CV and covering letter stating how your experience, knowledge, abilities and skills match the job requirements along with why you are applying.
Complete the optional Equal Opportunities Monitoring Form.

Please visit our website for further information and for the full job pack.