Marketing Management Jobs
Romsey Mill is looking to appoint a talented and enthusiastic Individual Giving Fundraiser to join our team and play their part in helping to make our vision of a transformed society, where all young people, children and families fully belong, positively contribute and thrive, a reality.
We are looking to appoint someone with a good track record of developing and running activities and campaigns and appeals to raise funds from individual donors; who is experienced and excited about data management of donor records and using fundraising systems. The post-holder will have a practical understanding of GDPR and data protection regulations.
Romsey Mill is a Cambridge-based charitable organisation creating opportunities with young people, families and local communities, across Cambridgeshire and Peterborough to overcome disadvantage, promote inclusion and develop personal, social and spiritual wellbeing. Established in 1980 by local churches and working in partnership with a range of other organisations, Romsey Mill is a charity with a Christian ethos, working openly and inclusively with people of any faith and none.
This is an exciting opportunity for an experienced fundraiser to make an impact with a creative and compassionate local charity making a lasting difference for good with vulnerable young people, children and families in Cambridgeshire.
To be successful in the role you will have an understanding of what is involved in coordinating and carrying out fundraising activities to raise voluntary unrestricted funds from individual donors, both one-off and regular giving, and to lead on the management of donor records.
If this sounds like you, this could be your opportunity to join our inspiring team within a much-loved charity.
The client requests no contact from agencies or media sales.
The role:
As an Income Officer you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice, and preparing applications for court. You'll be on standby to visit customers in their home as well as occasionally attending court hearings.
Your responsibilities will include:
- Delivering a comprehensive rent & service charge collection service across the region
- Monitoring customer accounts for all tenures
- Managing end to end processes
- Engaging with external agencies including local authorities when needed
- Managing evictions
To be successful in this role you'll need:
- Experience in income management or debt recovery/collection
- Knowledge and experience of either social housing, home ownership or the private rented sector
- Excellent customer service skills
- A working knowledge of welfare benefits
- To be a self-starter with a proactive approach and possess the ability to work without close supervision
- To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.
As you'll need to travel in this role, having a car and full driving licence is essential.
A DBS check will also be undertaken for the successful candidate.
What we can offer you
As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
Sovereign provides 60,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do. We build homes, provide great services but also invest in long term sustainability, creating great places to live in partnership with our residents.
While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business. With the financial standing of a FTSE-250 business, we combine our financial and organisational strength, along with funding from government, banking and capital markets, to maximise our social impact.
What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Role Purpose:
To support and develop our peer mentor, volunteers, and lead on implementing recovery, and wellbeing focussed activities within an allocated locality of Essex.
Establish, develop, and maintain strong and effective partnerships within the community to promote and embed the Futures Together service.
To work in collaboration with the criminal justice element of the Futures Together service to support people with complex and multiple needs.
Innovate, implement, and facilitate recovery, and social inclusion groups within South and West Essex.
To complete administrative tasks including database maintenance, maintenance of accurate client’s information.
Be able to work in a fast-paced service and be flexible to changes plans at short notice.
Your Rewards
- Starting salary of £24,250, plus a £3000 market supplement, along with the opportunity to access potential yearly salary increments dependant on yearly appraisal.
- 25 days’ annual leave plus Bank Holidays pro-rata, (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access.
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality.
In partnership with 150 primary schools, we support families across the UK to enjoy learning together at home. Families are motivated to sustain and enjoy frequent and positive interactions together.
Our parental engagement journey with schools starts by focussing on reading. Our digital reading log is an inclusive way for schools and families to record reading, replacing physical reading records.
Our full Maths and English programme builds on the positive habits fostered by our reading log. It replaces traditional Maths and English homework with fun activities which have parent-child interaction at their heart. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
About the Role
There are 1.4 million primary-aged children growing up in poverty in the UK, and we are currently only working with a fraction of them. We have grown rapidly over the last few years and are now looking to grow our Fundraising team to the next level.
The Fundraising and Communications Officer will work as part of the Fundraising team to deliver Learning with Parents’ fundraising strategy. Their primary focus will be strengthening our existing funding pipeline through prospects research and managing the donor database. They will also be responsible for drafting compelling applications and reports for new and existing donors. They will develop and adapt our fundraising resources and provide wider support to the team.
The Fundraising and Communications Officer will also be responsible for managing Learning with Parents external communications, including creating and posting engaging blogs and social media posts, drafting the Annual Impact Report and managing the organisation’s brand guidelines.
Lastly, the Fundraising and Communications Officer will provide logistical support for the Parental Engagement Forum.
Core Areas of Responsibility:
Fundraising support
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Research prospects who are a good fit for our work including corporate funders, trusts and foundations, High Net Worth Individuals and Sector Awards
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Working with our Fundraising Manager, build our funder pipeline in order to support accurate forecasting for the organisation
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Working with our Fundraising Manager, craft well-written project proposals and briefings to inspire and engage funders including corporate funders, individuals and Trusts and Foundations
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Cultivate and steward existing and new donors, helping to secure ongoing support and identify potential uplifts
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Build relationships across the Learning with Parents team to source and manage information about our work, keeping up to date with progress and impact
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Manage Learning with Parents’ reporting schedule, feeding into our draft reports as required
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Draft and spend out engaging and impactful quarterly funder newsletters
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General support across different areas of fundraising, including but not limited to: working with the wider team to draft cases for support for new projects; keeping existing fundraising resources up to date and developing new ones as required; keeping our databases up to date; and supporting with event planning.
External communications
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Manage the charity’s social media accounts, working across the Learning with Parents teams to ensure regular and engaging content
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Make updates to the charity WordPress site
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Write regular blogs on a range of topics connected to our work
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Format and publish the blogs on the WordPress site
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Manage our annual impact report including planning the content, coordinating with other members of the team and liaising with the graphic designer
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Manage brand guidelines, keeping them up to date with any changes to our sales & marketing strategy
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Ad hoc support creating sales & marketing materials.
Coordinate the Parental Engagement Forum
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Send out meeting updates, reminders and follow ups
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Set up the quarterly meetings and assist the chair and speakers with logistics
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Support speakers with slide templates and any other information required
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Manage the participant list, adding and removing members as required and ensuring the links are shared at each meeting.
About you
This is an exciting opportunity to gain experience across fundraising, communications and project management at a fast-paced education-tech charity. A successful Fundraising and Communications Officer will be eager to work in a small team, enjoy creative writing, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
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Strong writing and editing skills and an ability to produce clear and compelling narrative from your research and understanding of an organisation
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Good organisational skills and ability to prioritise effectively – you’ll be in a busy role, working on several projects
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Good attention to detail
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Excellent communication skills and an ability to work well as a team and with a range of different stakeholders – you’ll need to adapt to a range of audiences as engagement will be key to this role
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A desire to champion and uphold our organisation’s vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
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An understanding of education inequality in the UK
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Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning
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Experience with WordPress, Canva, and mainstream social media channels.
Our Values
Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.
Ambition
We strive do more for the families, schools and organisations we work with
Collaboration
We value the voices of others and achieve more by working together
Exploration
We are curious and seek evidence to inform our work
Innovation
We test, learn, adapt and embrace failure in our pursuit of progress
Integrity
We act responsibly and honestly, and default to transparency
Supportive environment
We work to create an environment which supports growth, belonging and wellbeing for everyone
Benefits
We have a passionate team and supportive culture, which was recognised as we were named one of “The top 100 organisations to escape to in 2022” by Escape the City. In addition, we offer:
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Generous holiday allowance (36 days, including bank holidays and a Birthday day)
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Enhanced maternity and paternity leave policy
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Income protection in case of sickness
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Flexible working times
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Social events
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Environmental (Net Zero) Pension
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Cycle to work scheme
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Benefit Hub, including virtual GP and discount scheme
To Apply
Submit a CV and one-page Cover Letter outlining your interest and suitability for this role by the 28th July 2024.
We would be grateful if you could also complete and submit our Equality and Diversity form. This helps us to monitor how we are doing against our Equality, Diversity and Inclusion Policy and identify areas we need to improve. Submitting this form is voluntary and will not affect how your application is assessed.
Provisional dates for the first-round interviews will be online on Friday 2nd August. Second round interviews will be in person, at our Bristol offices the week commencing the 12th August.
We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity at the charity.
Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
Working across the Greater Manchester City region, you will play an important role in strengthening and championing the benefits of sport and physical activity, widening access and participation, reducing inequalities and contributing to health, wealth and wellbeing.
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of GM Moving, the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in strengthening and championing the benefits of sport and physical activity, widening access and participation, reducing inequalities and contributing to health, wealth and wellbeing.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through physical activity, sport and movement.
This is a full-time role (37 hours per week), but job share, and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday, but occasional evening/weekend work may be required.
We have permanent office space in the House of Sport in Manchester, and regular team and co-working days in venues across Greater Manchester, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and happy.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
Closing date for applications: Monday 8 July 2024 - 5pm
Interview date: Week commencing 15 July 2024
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.
The client requests no contact from agencies or media sales.
Smart Works is seeking a new Chief Executive Officer to lead the organisation through its next phase of growth. Over the past decade, Smart Works has given over 35,000 women the clothing and confidence they need to succeed.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at job interview. After visiting Smart Works, the charity’s current quarterly data show that 63% of clients secure a job within a month, gaining financial independence and transforming their lives. Smart Works believes in fashion as a force for good and is proud of the joy and magic its service brings to the women they serve.
Building on these strong foundations, the incoming Chief Executive Officer will play an instrumental role in delivering its ambitions to double its reach from 5,000 to 10,000 women annually. They will lead the charity’s work across its eleven existing sites, and drive relevant expansion into other UK cities, supported via strategic fundraising, and partnership with relevant organisations and individuals. They will additionally represent the organisation at external functions and be an ambassador for the Smart Works services, raising the charity’s profile and maximising the impact for its client. We are looking for an experienced executive with a proven track record of delivering impactful change through exceptional leadership, with a specific interest for the empowerment of women.
Smart Works promotes equity, diversity and inclusion from its workplace. The charity particularly welcomes applications from historically under-represented groups, including disabled people and members of minority ethnic communities, in order to increase representation within the organisation.
To apply, please send a CV and cover statement to us by 12pm on Monday 22nd July.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We do not use AI in any part of our recruitment process. Your application will be carefully considered by the People Team.
The client requests no contact from agencies or media sales.
We are looking for two Individual Giving Fundraisers to join a team of over 10 to raise an incredible c£11m for a well loved national charity. One role will focus on general regular giving activities and campaigns and the other will be focussed on gaming.
These roles can be home based or London hybrid with 2 days a week in the London office.
The Charity:
A passionate, well respected charity providing dedicated support for health and end of life care. They have a staff of c4000 people securing c£170m last year. You would be joining a warm, inclusive team with a collaborative working culture. Benefits include 25 days annual leave (plus bank holidays), personal pension scheme, loan schemes for bikes and computers, an employee assistance programme and flexible Working.
The Role:
Develop the Marketing Plan for individual online and offline campaigns with all stakeholders, to meet agreed objectives, optimising campaigns in line with strategic priorities.
Manage the approach to audience targeting and segmentation, working with external media agencies for digital and cold direct mail campaigns.
Review artwork and copy to ensure it meets both campaign objectives, working with agencies to deliver a compelling creative concept relevant for the target audience.
Build and maintain campaign specific budgets and prepare detailed campaign management reports.
The Candidate:
Excellent understanding of all aspects of Direct Marketing techniques and methods for warm and cold activity.
Demonstrable experience of leading supporter development programmes involving a range of direct marketing techniques.
Experience of being responsible for managing and reporting on campaign budgets, and undertaking campaign analysis.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
The Supporter Analysis Lead role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have a best-in-class experience each time they interact with us.
Permanent, 35 hours per week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office and from home.
The role
The Supporter Analysis Lead will be instrumental in providing analysis into supporter engagement across all of Scope’s audiences, to help shape our supporter journeys, supporter marketing communications, fundraising activities, and the overall audience engagement strategy.
You will be:
- Responsible for running analysis across a range of datasets
- Developing regular and ad hoc reports that monitor fundraising efficacy
- Working closely with the Data team to build and maintain dashboards
- Detailing supporter crossover, engagements, and lifecycle, and using segmentation to shape data selections and propensity modelling.
- Reporting into the Head of Supporter Experience, you will play a vital role in driving strategic decisions for fundraising and audience engagement programmes and increasing supporter loyalty at Scope.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description.
About you
To be successful in this role we are looking for someone who has:
- A positive, solution-focused outlook, with a proven track record of delivering analysis and actionable insights that help inform strategic decision-making.
- Extensive experience in producing complex data selections, and clear and informative data visualisations, dashboards, and reports.
- Comprehensive knowledge of database functionality, preferably Microsoft Dynamics, and a solid understanding of using statistical techniques and tools to deliver in-depth analyses.
- The ability to thrive in a fast-paced environment, take pride in your attention to detail, and enjoy building, developing, and managing positive relationships with a range of different colleagues and stakeholders.
- Experience in a fundraising or marketing environment
- Proven ability to communicate effectively with different audiences
- Demonstrable knowledge of the charity sector, fundraising, and data protection regulations.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Who are we? We’re The Prince & Princess of Wales Hospice. We’re a well-established charity located at 20 Dumbreck Road, Bellahouston Park, Glasgow G41 5BW. The hospice provides specialist palliative care for people with a life-limiting, progressive illness, and support for their families and carers.
We are seeking a dynamic and experienced leader to join our team as Head of Fundraising. This pivotal role is responsible for spearheading our fundraising efforts, nurturing key relationships and driving and growing income generation to support our strategic and operational goals.
Key Responsibilities:
· Lead and grow our diverse fundraising team, covering areas such as Community, Key Events, Key Relationships, Business Development, In Memory, Legacy, Individual Giving, and Trusts.
· Collaborate with the Director of Income Generation and Digital to develop and implement a robust fundraising strategy.
· Foster a culture of excellence, cooperation, and innovation within the team to exceed financial targets and KPIs.
· Engage with high-profile individuals and businesses, expanding our donor base and securing support for fundraising initiates.
· Represent the hospice at networking events, delivering presentations to enhance our public image and brand awareness.
· Transition the team away from traditional fundraising methods through event delivery, pivoting into stewardship and relationship based fundraising methods.
Ideal Candidate:
· Proven experience in fundraising and team management.
· Excellent relationship-building and communication skills.
· Strategic thinker with a track record of meeting and exceeding targets.
· Passionate about palliative care and the hospice mission.
Please note, we do not hold a Sponsorship Licence and are therefore unable to accept applications from candidates who do not have the right to work in the UK.
Join us in our mission to provide exceptional care for our patient and families whilst making a lasting difference. Apply now to become the Head of Fundraising at the Prince and Princess of Wales Hospice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate Fundraising Officer experienced in building positive relationships with Trusts, Foundations and individuals to support charities reach their income targets?
Want to play a key role in our strategy for income growth, contribute to our mission to provide inspiring learning experiences and help young people become active and engaged citizens?
Young Citizens is an education charity on a mission to empower young people to actively engage in society. For over three decades, we’ve been giving young people the tools to understand society’s institutions and tackle its biggest issues. We are a national charity that makes big impact with a small central team and networks of volunteers.
This is a dynamic new role which will play a key part in our strategy for income growth and diversification, with a particular focus on fundraising with Trusts and Foundations and individuals.
Role snapshot:
- Support the Senior Income Generation Manager with the implementation and success of the income generation strategy
- Work with our Education Team to develop funding propositions
- Provide a high standard of stewardship to all our audiences
- Managing and maintaining relationships with our existing grant funders, to maximise relationships and long-term income growth
- Identifying prospects among trusts and foundations, researching and writing tailored bids to support our education activities and core funding needs
- Develop supporter journeys for our small group of individual donors
- Work with other team members including our Comms Manager to identify potential new audiences and to target communications to build our supporter base
Who are we looking for?
We believe the ideal candidate is an experienced Fundraising Officer with strong relationship management skills, and the ability to build and maintain positive relationships with our team and external stakeholders.
You will have experience of fundraising across varied audience groups, strong bid-writing skills and excellent written and verbal communication skills.
You will have a proactive and strategic way of working and an affinity with our mission and values. You will be detail orientated and organised yet able to focus also on the bigger picture with a commitment to receiving high quality results.
If you are enthusiastic about the opportunity to have a significant impact within an organisation focused on social good, we would love to hear from you!
To find out more about the full scope of this role, please see the recruitment pack.
Benefits of working at Young Citizens
In addition to joining a small friendly, dynamic and supportive staff team, Young Citizens offers:
- enhanced employer pension contribution
- 28 days annual leave plus eight Bank Holidays
- paid volunteering leave
- a day off for your birthday
- employee assistance programme
- enhanced sickness and maternity policies
- hybrid and flexible working options
- season ticket loan
- an opportunity to make a real difference to help children and young people benefit from quality, inspiring citizenship education!
For the full information about this role and how to apply, please see the recruitment pack below.
This is a hybrid role with some days at our London office each week. The Fundraising officer should be based within a reasonable commute to London and have the existing right to work in the UK to meet the requirements of this role.
To apply, send us your CV and cover letter explaining your interest in the role and demonstrating your capabilities in relation to the person specification. This will give you the best possible chance to be shortlisted.
The closing date for applications is 9am, Tuesday 9th July.
Please note:
• Applications submitted without a cover letter that addresses your interest and suitability in this specific job role within our charity will not be considered.
• We will be reviewing applications and interviewing on an ongoing basis. We encourage early applications and the Charity reserves the right to end the application period sooner once a suitable candidate has been identified.
• Candidates must have the existing right to work in the UK.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.
The client requests no contact from agencies or media sales.
The Head of Strategic Projects and Management (Maternity Cover) will be pivotal in the Strategic Management Department, which is a supportive and hard-working team playing a critical role in the organisation. This role involves leading strategic and project management efforts, along with reporting for the Foundation and Academy Trust, to ensure a unified approach to strategic and operational changes. The individual will conduct research to identify, propose, and lead specific projects that enhance the organisation’s development and operations. Additionally, they will spearhead the execution of the Academy Trust’s growth strategy as agreed upon.
Purpose of the role
The Head of Strategic Projects and Management (Maternity Cover) will play a key role in the Strategic Management Department. The postholder will lead strategic and project management and reporting for the Foundation and Academy Trust, ensuring that there is a coordinated approach to strategic and operational change. The postholder will lead research, identifying, proposing and leading specific projects which will enhance the organisation’s development, operations and reach. The postholder will also lead the delivery of the Academy Trust’s growth strategy in its agreed form.
Responsibilities
Strategic Development
- Identify, propose and lead strategic development opportunities for the organisation. Conduct sector research to ensure that the Foundation’s strategy is data and environment-informed. Keep abreast of political developments in relation to MAT growth and development and investigate emerging opportunities in the field. Produce feasibility studies for prospective longer-term growth and development options in line with the overall Foundation Strategy.
- Develop and maintain an organisational analysis, including undertaking and presenting research on potential joiner schools and strategic partners, such as for joint ventures and new initiatives. Champion the Foundation Office’s adoption of Microsoft Viva Goals and the Objectives and Key Results (OKR) framework across various leadership groups, leveraging the platform as a tool for collaboration and strategic planning. This includes the delivery of training workshops and either leading or overseeing regular check-ins. Monitor and track major projects across the Foundation, supporting colleagues where required with project management oversight, visibility of key activity and effective resource allocation. Roll out and then embed the new major projects approval process across Academy Trust schools, ensuring consistent usage of the documentation and a commitment to continuous improvements. Maintain an engagement plan designed to attract and secure new joiner schools and strategic partners. Review and refine joiner school and strategic partner criteria on an ongoing basis in response to internal and external drivers. In collaboration with the External Relations Department, develop marketing and communications collateral linked to both the departmental and growth strategy.
Project Management and Reporting
- Have oversight of and manage the methodology, quality assurance and compliance of major organisational projects, ensuring that these projects are well-planned and well-executed, with appropriate approval, resourcing and evaluation. With the support of others, embed effective reporting processes across the organisation so that the Foundation Executive Committee and governance Groups, Committees and Boards benefit from a comprehensive schedule of reported information.
Growth Projects
- Conduct growth research with a focus on the current educational and political climate, looking to the Department of Education and West Midlands Regional Directorate for changes and updates to relevant policy. In the event of an academy conversion, transfer, or merger, the postholder would also undertake the following duties: Convene and manage a project group comprised of representatives from the school, the Academy Trust and Birmingham City Council if appropriate. Manage all project documentation (including a comprehensive and regularly updated project plan, a register of risks and issues, an action tracker, project meeting notes, and reports to Trustees). Lead a thorough due diligence process. Support the incoming school to run a consultation process. Liaise with the Academy Trust’s legal advisers, Birmingham City Council, the DfE and other parties to bring about the completion of necessary land transfers, funding agreements, commercial transfer agreements and any required supplementary agreements. Manage the school’s integration into the Academy Trust’s operating model, ensuring that operational leads from relevant departments are kept informed of the project’s progress and issues and deliver any integration requirements. Act as a point of contact and support for operational leads, presenting issues and information arising from the due diligence process advising where actions are required. Develop and manage conversion budgets in collaboration with the Finance Department. Report to the appropriate board on project progress and risk mitigation.
2026 Foundation Strategy
- Prepare for the next iteration of the Foundation Strategy, supporting the Chief Executive Officer and Director of Strategic Management to research, write, communicate, refine, and then implement the strategy.
Leadership and Management
- Deputise for the Director of Strategic Management. Be accountable for the achievement of relevant objectives and associated key performance indicators set from the Foundation Strategy. As appropriate, represent the Foundation’s and Academy Trust’s interests in relevant internal and external fora. Play a full part in the life of the Foundation’s and Academy Trust’s communities and support its ethos. Be responsible for ensuring that relevant Foundation and Academy Trust policies are effectively implemented. Produce papers and report to appropriate Boards, Committees and Advisory Groups. Any other tasks which may be agreed from time to time with the post holder.
The post holder will be required to attend meetings (including evenings) and to travel off-site.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
General responsibilities and duties
- To support the wider department which is comprised of Governance and Risk and Compliance in addition to Strategic Projects and Management, providing ongoing advice and guidance to schools within the Foundation and growing the reputation of the department.
- To develop a clear understanding of the Foundation’s vision, mission, and strategic aims and to actively support these.
- To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
- To identify and undertake relevant training to enable continuing professional development, where resources allow.
- To prepare for and proactively engage in the performance review cycle with your line manager.
- To attend appropriate internal and external meetings, as directed by your line manager.
- To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
Person Specification
Knowledge and Experience
Essential
- Demonstrable experience of working in a project management environment within a complex organisational setting
- Knowledge of and experience in successfully applying recognised project management methodologies
- Experience of producing comprehensive research papers
- Experience of driving change and an ability to work on short and long term projects simultaneously to deliver against organisational objectives
Desirable
- Experience of working in an education environment
- Proven experience of delivering an academy conversion or transfer project to the desired outcome, on time and to budget
- Proven experience in the interpretation and application of legal advice
- Understanding of the educational landscape within Birmingham
Qualifications
Essential
Qualified to degree level with significant post qualification experience and in-depth professional knowledge acquired through experience
Evidence of continuing relevant professional and personal development
Competencies
Leader
- High expectations for all
- Collaborative spirit
- Vision
- Integrity
- Openness to learn
Leading
- Shaping the future
- Unlocking potential
- Ensuring impact
- Creating collective efficacy
- Contributing to Birmingham and beyond
General
- Highly developed written and verbal communication skills with substantial experience of writing succinct papers and documents and presenting information to senior stakeholders
- Strong attention to detail and ability to analyse complex data
- Numeracy and analytical skills sufficient to be able to manage budgets effectively
- Excellent relationship building skills, with the ability to harness collective strengths and work cross functionally to deliver success
- An excellent communicator, influential, credible, calm under pressure and able to deal effectively with a diverse range of issues
- Authoritative but diplomatic, willing to challenge constructively with strong influencing, persuading and negotiating skills
- Ability to work effectively with senior stakeholders and suppliers displaying confidence and gaining trust
- Politically astute and sensitive to the priorities and dynamics of a large educational organisation
- Self-motivated and able to use initiative to plan work effectively and prioritise tasks, staff and resources and work methodically under pressure
- A pragmatist with a positive and can-do attitude, willing to be hands on and understand the details where necessary
- Highly competent in using Microsoft Office applications
- Holding and articulating e a clear set of values and strong moral purpose that aligns with the Foundation’s mission An outstanding ambassador for the Foundation, displaying the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
- Committed to safeguarding student safety
- Committed to equality, diversity and inclusion
- A customer focus, understanding a range of needs and delivering on those needs within the wider organisational priorities
- Ability to deliver at pace
The Schools of King Edward VI in Birmingham is an educational charity supporting twelve schools and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.
CHARITY NUMBER: 529051
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.
This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.
Salary: £28,080 - £32,240 annual salary
Contract: Permanent
Hours: 37.5, Monday to Friday
Location: Canning Town/Hybrid
Other responsibilities include
Supporter Experience
- Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
- Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
- Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.
Fundraising Administration and Best Practice
- Manage and update supporter records and report on fundraising activity and performance.
- Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
- Prepare supporter data analysis reports to support planned activity.
- Assist with fundraising, marketing projects, and campaigns.
- Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
- Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
- Keep up to date with fundraising best practice and legislation.
- Maintain a comprehensive knowledge of the organisation’s service provision and impact.
Community Fundraising and Individual Giving
- Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
- Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
- Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
- Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.
Volunteering and Gifts in Kind
- Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
- Work collaboratively with the Facilities Team to maintain and develop our food donation programme.
General
- To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience and skills
- Experience in an administrative role
- Excellent IT skills, working with a variety of systems including Microsoft packages and databases
- Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
- Understanding of the principles of and being passionate about supporter care
Abilities
- Communicate effectively, verbally and in writing, to internal and external stakeholders
- Build strong working relationships with supporters of all levels
- Work in a logical, organised manner with a high level of attention to detail
- Able to multi-task and be comfortable working as part of a small team, as well as independently
Personal qualities
- Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
- Focused and results driven, with a readiness to seize new opportunities and source new ideas
- Creative and lateral thinker with a flexible attitude to changing priorities and environment
- Commitment to advancing mission and values of Your Place
- Willingness to work outside of normal office hours if and when required
Desirable criteria
- Experience working in fundraising environment
- Experience using a supporter database
- Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
- Strong interest in working for a homelessness charity
- Committed to continuing professional development
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Grade & Salary: £23,969 pro rata (Full time equivalent £29,961)
Hours of work: 30 per week (across 4 full time days or five 6-hour days) Note that occasional evening and weekend work will be required for attendance at events. There may be a requirement to attend meetings and other activities outside of normal working hours.
Contract: Permanent
Accountable to: Director of Business Development & Innovation
Functional Responsibility: Communications
Job Purpose: To manage the digital outputs for BWW Mind across all social media channels and our website.
Based at: Mock St, Westminster with some home working and occasional travel across Brent, Wandsworth & Westminster
Main Responsibilities
• To be responsible for effective online marketing of the services and projects run by BWW Mind and ensuring that BWW Mind has a strong digital presence in the communities that we serve.
• To increase the reach and impact of BWW Mind’s profile and visibility through influential marketing, communications and PR in Brent, Wandsworth & Westminster.
Specific Responsibilities:
Publicity & Marketing
• Be responsible for regular social media posts relating to BLG Minds services, projects, news and events across all channels including Facebook, Twitter, Instagram, LinkedIn and YouTube.
• Identify local groups and organisations to align our communications with, ensuring that tagging and appropriate hashtags are used to extend our reach.
• Work closely with the Communications and business development teams to identify and communicate key news items which can be shared online and assist in the production of offline promotional materials where required.
• Support the Business Development & Engagement Officer to promote and communicate fundraising campaigns, events and new areas of focus.
• Be responsible for maintaining the BWW Mind website, creating and updating engaging content (using Wordpress)
• Produce Facebook and Google ads in line with promotional requirements of our services/projects.
• Identify and manage any issues arising on BWW Mind's social media feeds (in consultation with more senior staff as required), particularly where there is a reputational risk.
• Be involved in capturing images and video during events and activities for promotional purposes.
• Ensure that the organisation’s branding is upheld in all aspects of online communications, and that our outputs online comply with National Mind’s brand guidelines.
Communications
• Ensure that queries and comments presented through our social media channels are responded to in a timely way.
• Build strong relationships across the organisation and communicate with staff and volunteers to find out more about services and projects generating news stories.
• Edit information provided by staff and partners to communicate news clearly and effectively through the various online systems.
• Work with partner organisations including local press online contacts to ensure joined up digital communications.
• With other members of the Communications team, plan and organise activities to raise awareness of BWW Mind, tying in with other notable calendar events such as Mental Health Awareness Week.
• Alongside the Communications team, ensure that staff have an awareness of corporate guidelines with regards to use of email, social media and web content.
• Through the induction process, be involved in ensuring that new staff understand the importance of communications and how they can contribute to our organisational outputs.
Monitoring, evaluation and strategic direction
• Using Google analytics and statistical information generated on the back end of the different social media platforms, extract relevant data which identifies key trends and reasons why interaction may have increased or decreased and provide this to the DoBDI monthly, and assist in the production of quarterly reports for dissemination to committees and SMT.
• Work closely with internal staff to gain an understanding of which online approaches are most effective in reaching audiences and gaining buy in.
• Create systems to ensure that as an organisation we can ascertain the impact of our communications and focus our approaches accordingly.
• Contribute to communications and marketing work plans and be involved in developing a marketing and communications strategy.
This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of department development.
Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship
REF-214711
Do you love meeting people?
Do you thrive on connecting with others to make a difference?
Do you get a kick out of meeting a target? If so, then this could be the perfect role for you.
You could join a team of 9 development and fundraising colleagues at Oxfordshire Mind and Mind in Berkshire West, where we reach thousands of people every year to support them with their mental health.
Our Community Fundraiser will spend their time encouraging groups, individuals, clubs and organisations to raise money through everything from sponsored events, sales and ticketed gigs, and donations.
Community Fundraiser
Hours: Minimum 30 hours per week – up to 37 hours per week.
Contract: Permanent
Base: Osney Mead, Oxford, Hybrid role (Travel Requirements across Oxfordshire and Berkshire West)
Salary:
- 37 hours per week = £25,500 - £27,444 (dependent on skills, experience and knowledge)
- 30 hours per week = £20,675.68 - £22,251.89 (Salary dependent on skills, experience and knowledge)
Who we are, and what we do
- We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West
- We won’t give up until everyone experiencing a mental health issue gets both support and respect
Why work for us?
- We offer a friendly working environment and are committed to staff wellbeing
- We are devoted to equity, diversity, inclusion, and equality, with staff working groups and support groups
- We are an Oxford Living Wage employer
Here is a taste of what we offer:
- Generous holiday allowance, 28 days plus 8 bank holidays, increasing after 5 years
- Pension scheme
- Flexible working including; hybrid working, part time, compressed hours
- Ensuring growth and development of our people along their career journey
- Free support package from Health Assured for you and your family
- Great discounts and cash back card schemes
What will you do?
- Provide excellent support to our community supporters (schools, community groups, societies etc).
- Manage fundraising activity from start to finish, delivering on time and within budget.
- Create compelling content to maximize fundraising.
- Meet income targets by engaging with diverse individuals and groups.
What’s essential?
- Familiarity with fundraising practices or ability to work with numerical data.
- Experience in fundraising or similar roles involving relationship building.
- Proven track record of meeting income targets.
- Flexibility to travel extensively throughout Oxfordshire and Berkshire for events.
Who you are
- Open – Are you open to help people realise their potential?
- Together, partnership – Are you a team player?
- Responsive – Are you a good listener?
- Independent – Do you have the confidence to speak out fearlessly?
- Unstoppable – Do you have a positive, never give up attitude?
If this sounds like you, we want to hear from you!
Closing date: This role will close as soon as sufficient applicants have been received.
Shortlisting date: TBC
Interview date: TBC
Interview location: Online
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Head of Key Food Partnerships
Reporting to: COO
Location: Flexible (regular food industry visits and travel)
Contract: Permanent
Hours: Full Time-35 hours
Salary: £68,974-£72,605(National) or £72,605-£76,426 (London)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare now operates 35 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. For more info please visit FareShare website.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives. Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
Our key priorities at FareShare UK are to grow the food volumes accessible to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are pivotal in helping us to meet these priorities, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and retain our leading position in the food redistribution landscape will be heavily influenced by the success you have in this role.
You will be the direct account lead for some of the biggest food accounts in the UK and you will lead part of the Food Partnership Team for managing and engaging new business relationships to drive and grow food and funding from top food partners.
As part of this role, you will lead the transition to a tiered and structured strategic account management approach of all top partners. Coordinating colleagues in the food team and other FareShare teams: FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams to ensure that top partners get an excellent service. You will work with the top food partners and other stakeholders to ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.
You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains.
Working with marketing and relevant teams you will develop sales materials to open opportunities for more food and other resources from top partners.
You will lead new business development for FareShare Go and work closely with the FareShare Go operations team to mutually agreed objectives. You will support the team to develop new opportunities to deliver the FareShare Go service to food partners including meeting tenders and developing compelling propositions for partners.
Main areas of responsibility
Business Development and Relationship Management
- Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
- Develop sales and tender materials to win new and grow current business for increased food, funds and other strategic resource.
- Keep up to date on trends and key areas of opportunity for top accounts.
- Directly account manage the largest opportunity accounts that we want to engage or grow.
- Develop strategic relationships and account strategies with top food partners to maximise the volumes of surplus food and funding to FareShare through structured joint business planning process.
- Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they have a structured first in class service from FareShare.
- Ensure oversight of all account activities and provides regular updates to, and feedback opportunities for relevant FareShare stakeholder teams including FareShare Go operations, Food Co-ordination, marketing and fundraising.
- Develop key relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments
Business Process Improvement to deliver growth
- Understand the barriers to redistribution of food and lead initiatives to overcome them
- Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
- Liaise with colleagues in the FareShare Go and Food Co-ordination Operations teams to highlight and resolve any operational issues and support related initiatives as appropriate
- Work with the food partner to develop appropriate systems and business processes which will ensure they are managed in the most environmentally, socially and financially efficient way.
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
- Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes.
People and Culture
- Lead, manage and motivate the part of the Food Partner Team focused on engagement and growth, creating a culture of high performance and a positive and supportive working environment.
- Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values
- Foster positive change, new ways of working and an understanding of best practice
- in using FareShare’s Customer Relationship Management systems.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
- Proven influencing, negotiation and selling skills, to understand the needs of a key partner and ability to demonstrate the value of the proposition to the customer.
- Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players in the food retail industry and an appreciation of their ways of working with their supply chains
- Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
- Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
- Ability to use own initiative working independently and responsibly
Experience
- Retail account management experience working at multiple levels including Directors across Operations, Communications, Marketing, CSR, business support and technology teams
- Demonstrable experience of driving significant growth and impact in food accounts
- Track record of building, leading and managing high performing, effective teams through periods of growth and change
- Experience of managing direct reports including managing performance issues
- Project management of multiple stakeholder initiatives
- Delivery of process improvement in a sales or customer service environment
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
- Drive, motivation and attention to detail in ensuring all business opportunities presented to FareShare are captured and explored
- Pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy
Competencies and behaviours
- Excellent written, verbal communication and presentation skills
- Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
- Negotiation and influencing skills to deliver win-win outcomes
- Excellent, proven organisational skills
- Creative approach to problem solving
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan