Marketing And Digital Manager Jobs in Flexible Location
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our mission is to supports adults, young people and children living with long-term neurological conditions and/or neuro diversities to access specialist therapies, support, and information in a safe, supportive environment to help them improve their physical and mental well-being.
The Merlin Neuro Therapy Centre, located in mid-Cornwall, is a Cornish charity providing a place of support, therapy, information, and community for people living with a long-term neurological condition and/or those who are neurodiverse. We give financial assistance to our beneficiaries in the form of subsidised specialist therapies. Our purpose built, fully accessible Centre, opened in 2009 and offers physiotherapy; exercise classes; Ayres’ Sensory Integration (ASI) therapy (a discipline of Occupational Therapy), and oxygen therapy. The Primrose Hydrotherapy Pool facility, which was built in the grounds, opened in 2019, providing both individual and group hydrotherapy sessions.
Living with a long-term health condition brings many challenges, not just for those diagnosed, but also for family members. Symptoms can affect physical, cognitive, emotional, and psychological health. For our clients who have sensory processing difficulties, due to being neurodivergent, everyday situations and relationships can be perplexing and taxing.
Our main aims are to improve the health and well-being of our community; help people manage their symptoms and situations; and support their main care giver, often a family member. Services are delivered by a highly experienced team, with a broad range of skills and experience in delivering specialist therapies.
The Role
We are seeking a motivated and results-driven individual to join our team as the Business Development Officer with a commercial sales focus. This role requires a unique blend of fundraising expertise and commercial acumen to drive our vision forward.
Additionally, this role will focus on developing commercial sales strategies to generate revenue through partnerships, sponsorships, and product sales. The ideal candidate will have a strong background in both fundraising and sales, with a proven track record of achieving targets and building lasting relationships.
No day is ever the same but as one of our team you can be certain that each day, you’ll be making a real difference to the lives of people who are affected by neurological conditions.
About you
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Identify, cultivate and manage corporate accounts. Working with the wider Income Generation team, ensure strong stewardship and fulfilment of marketing returns for each corporate account.
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Plan and attend fundraising and engagement events within the community
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Identify and attend networking meetings to educate and inform local business about our charities aims, missions and objectives, and opportunities for supporting our charity.
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Seek out new partnerships that could be beneficial to our charity
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Woking with the Marketing Manager, support in the creation of marketing for engagement, communication, and fulfilment for corporate accounts.
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In liaison with the marketing manager provide support with social media, creating content for platforms such as LinkedIn.
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Attend and speak at a variety events to promote the charity and engage with potential corporate accounts
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Locate and enrol our charity in business incentives i.e. Charity of the Year.
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Deliver tours of the centre to supporters autonomously.
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To assist the Income Generation Team in delivering against their financial and non-financial targets as specified within the corporate fundraising strategy.
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Be an outstanding advocate for the Merlin Neuro Therapy Centre in line with the core values of the organisation.
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To act as a spokesperson for the charity when required, including representing at external events as appropriate
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Attend and support events run by the fundraising teams where required.
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Gain and maintain in-depth knowledge and understanding of the charity’s work, priorities and future plans, acting as a spokesperson for the Charity when required
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Any other reasonable duties as required by your line manager.
Desirable skills and experience
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Proven success in corporate fundraising or leading charity partnerships in a commercial setting
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Track record of managing corporate accounts
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Experience or knowledge in commercial sales
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Experience in working with or volunteering with a charity (desirable, not essential)
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Confident in speaking in front of a large audience
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Organised, efficient and able to manage workload effectively
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Ability to work within a team but also comfortable lone working
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Excellent written and oral communication and presentation skills
To build a strong and connected community, dedicated to improving the health and well-being of people living with neurological conditions in Cornwall.
The client requests no contact from agencies or media sales.
Over the past few years, Families in Grief (FiG) has grown significantly to meet the needs of our North Devon and Torridge community. We have just completed a piece of work to expand our reach, enhance our accessibility to healthcare professionals and schools, and broaden our range of services to better support children, young people and families who have been bereaved. We are now looking for an experienced leader with a passion for making a difference to continue this work.
Our aims:
- To provide a credible and high-quality bereavement support service to all grieving families children, young people and families in need of our help.
- To better educate and support professionals who come into contact with bereaved children and young people.
- To improve family relationships after a member of the family dies, to reduce bereaved families' feelings of social isolation, to improve a child or young person’s engagement with school and the wider community for families to learn further about the impact of grief.
- To ensure all families and professionals working with families in North Devon and the Torridge area are aware of FiG’s services.
We are looking for someone who can:
- Continue to shape the vision: leading FiG with clarity and purpose, ensuring the charity remains responsive to the needs of bereaved families in Northern Devon.
- Drive strategy: collaborating with the Board to develop and implement a rolling 3-year strategic plan that aligns with FiG’s goals and adapts to changing needs. Champion innovation and continuous improvement, ensuring the charity thrives in a dynamic environment.
- Inspire teams: providing inspirational leadership to employees and volunteers, fostering a culture of collaboration, compassion, and excellence.
- Impact focus: regularly evaluating and refining FiG’s strategy to maximize its impact, delivering meaningful, sustainable support to the community.
- Operational and Financial Management: ensure smooth day-to-day office logistics, manage budgets, oversee financial processes and health and safety in order to ensure compliance with all charity requirements
If this sounds like you, we would love to hear from you.
As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.
You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.
ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.
Reporting to: Quality Assurance Manager
Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract
Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.
Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.
Hours: Full time (37.5 hours per week).
Job Description
Quality Assurance
- Deal with external and internal enquiries
- Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
- Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
- Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
- Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
- Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
- Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate
CRM Support
- Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
- Manage the support ticketing process for Hubspot queries
- Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
- Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate
Business Improvement
- Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
- Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager
Person specification
Essential
- Professional and proactive, with real pride in the quality of work
- Ability to take initiative and proactively investigate solutions to current and potential issues
- Excellent interpersonal and communication skills
- A team worker who can liaise and collaborate with colleagues and other stakeholders
- Organised - can manage workload and deadlines and demonstrate effective time management
- Attention to detail and analytical skills
- Very confident IT user, in particular with CRM systems and Microsoft Office
- Positive and resilient attitude
Desirable
- Experience of the charity or education sector
- Experience of Hubspot and Microsoft Power Automate
Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.
Closing date: Friday 1st November 2024
Interview date: W/C. Monday 4th November 2024
Start date: ASAP
Our mission is to connect young people with STEM and inspire STEM futures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Company
Bluestep was incorporated in 2010 and is based at Blisworth Hill Farm in the lovely Northamptonshire countryside, commutable from Northampton, Milton Keynes and surrounding areas. The business operates in design, merchandise, storage and fulfilment services providing varied solutions to a wide range of clients in the charity, healthcare, outdoor education, corporate and sports sectors. We are a progressive, forward-thinking company that prides ourselves on a first class service.
Main purposes of job
As our Charity Account Director within the Client Services team, you will play the lead role in driving business growth across the Charity sector in line with our 4-year plan that we launched at the start of this new financial year (April 2024).
You will be responsible for the day-to-day management, leading, inspiration and coaching of our Charity Account Management team (from Senior Account Managers to Account Executives, possibly Apprentices down the line), while at the same time looking after a select number of high value Charity partners.
This responsibility will involve you being constantly immersed in the daily activity, providing on the spot advice and coaching to our team, making a concerted effort to get to know each of our clients and an expert knowledge of our portfolio of services on offer. Due to the experience and network of the successful candidate, we expect you to bring opportunities our way.
We are looking to appoint a candidate with the commerciality, leadership and ambition to push us to the next level.
Main responsibilities
Client Strategic Influence: Will play a huge part in creating, influencing and implementing strategy for a very small number of extremely high value, lifelong clients surmounting to a multi-million pound portfolio. Without your involvement, our clients would struggle.
Inspiring, Mentoring, Coaching: We expect the successful candidate to have a huge passion for developing teams and individuals. You should gravitate towards people and be an inspirational figure that the team will want to seek knowledge and support from. You should have the ability to help integrate and intertwine individuals with their clients, making them an indispensable extension to their team.
Reporting Lead duties: All members of the Charity team will report into this role and the individual will be responsible for all aspects of people management.
Living in the Detail: With such a huge client base within the Charity sector, offering a variety of services (Merchandise, Design, Storage & Fulfilment), we expect the successful candidate to have the capacity and ambition to immerse themself in the detail, investing an incredible amount of time getting to know individual accounts and clients alike. Much of this will take place in “real life” through discussion with Account Managers and clients, though detail will also come from Synergist, our CRM platform.
Strategic Implementation: Able to support the development and implementation of commercial strategy with the aim being to accelerate the growth of Bluestep as a business and industry player. Adaptability will be required as trends and needs develop over time.
Client Relationship Management: Love & Care is central to everything we do (Net Promoter Score is a key metric that we have introduced to the business) and your philosophy must be focused around this. Our Love & Care Manager is the key to unlocking the rewards of this and a resource that must be utilised to the best of your ability. This role will require management and delegation of clients when the team are on leave.
Sales and Revenue Generation: This role will require integrated working with our Client Services Director and Marketing team to ensure that sales support is directed in the right areas at the right times. This ties in with our recruitment strategy and demands. With the candidate’s standing within the Charity community, we also expect this person to unlock significant opportunities within the sector.
Collaboration: This role works very closely with our Client Services Director, who has overall responsibility for all Client Services related activity, and our Love & Care Manager, who will underpin and support all operational and client requirements for the team. Generally, this role requires collaboration across the business in order to guarantee success.
Budget Management: Responsible for creating and monitoring annual, quarterly and monthly sales and GP margin budgets across the Charity sector by individual. Responsible for communicating and agreeing budgets across the team.
Reporting: Develop and update reporting tools that keep the team and management abreast of performance, including presentations within our fortnightly “Scrum” meetings. Prepare and present regular reports and updates to leadership.
Drive change on Industry Trends: Not only offering solutions both internally to Management and to clients in order that these are addressed, but playing a huge role in ensuring they are implemented. This person should be an influential member of the sector community.
The above list is not exhaustive and duties relevant to the post or the individual’s experience may be required from time to time. Variation may occur to the duties and responsibilities at the request of the Managing Director without changing the general character of the post. Any variation will always be discussed first.
Charity Account Director Experience
Proven experience in Senior roles within a merchandise and design agency or similar environment
Experience working with Not-for-profit organisations or in-house roles including Senior Fundraising Manager/Director (essential)
Proven track record of winning significant new business, developing customer relationships and spend
Evidence of inspiring, coaching and mentoring teams of people to achieve success
Track record of creating positive, values-based cultures
Client-facing experience and extremely comfortable in presenting environments
Strategic thinker
Technology proficient (CRM systems such as Synergist)
Charity Account Director Skills & Attributes
A natural leader and inspirer
People-person
Superb teamwork skills
Excellent verbal and written communication skills
Capacity to take on a lot of information in a short space of time
Adaptable across many areas of a job role
Problem-solver and adaptable to certain situations
Time management
Strong commercial acumen: results orientated with a focus on achieving and exceeding sales goals
High standards of integrity, service delivery and customer care
Personable and fun to work with
On offer for the Charity Account Director
- We allow one day of remote working each week (increases to two days once 6 month probation period is complete)
- Some travel/overnight stays will be expected
- Salary: £50,000 - £60,000 per annum depending on experience
- Inclusion in our Profit Share Scheme (paying out up to 15% of basic salary) upon completion of 6 month probation period
- NEST Pension scheme (Bluestep contribution of 5%)
- 29 days of Annual Leave plus Bank Holidays
- Free onsite gym membership
- Enhanced Maternity & Paternity pay (upon completion of 2 years’ employment)
- Plus many more benefits included in our Perks Guide (including Private Medical Healthcare through Vitality on your 2-year anniversary)
To apply for the Charity Account Director Role
Please follow the Indeed process for applying.
- Application deadline: Friday 15th November 2024
- Stage 1 Interviews (Teams): Once application received and successfully through initial screening process
- Stage 2 Interviews (Face-to-Face): if successfully through Stage 1 interview
- Stage 3 Presentation (Face-to-Face): If successfully through Stage 2 interview.
The client requests no contact from agencies or media sales.
*pay award pending
Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice. We have an exciting opportunity for you to join our Business Development Team.
We are searching for a motivated, highly experienced Relationship & Account Manager to support our Business Development Team in establishing and maintaining positive relations with the Local Citizens Advice Network, business partners and other external stakeholders.
The successful candidate will be a goal oriented strategic thinker with a customer-centric approach. They will have excellent communication and interpersonal skills, as well as a strong understanding of customer service principles and the ability to build relationships with customers and develop strategies to enhance client satisfaction.
We are seeking a candidate with at least two years experience in a Client Relationship Manager role, or similar and who has the ability to manage multiple stakeholders and projects simultaneously. If you have a demonstrable track record in networking, building successful relationships, persuading and influencing strategic and operational stakeholders you may just be the person we’re looking for!
We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above role attracts a rewarding remuneration package with excellent terms including:
- Flexible working week
- Comfortable and modern City Centre location with free tea and coffee!
- Hybrid working (following successful probation period)
- Pension, Cycle to Work and Life Assurance Schemes
- Health Plan with 24/7 Employee Assistance Programme
- Generous holiday entitlement of 25 days per year (additional to bank holidays), rising to 30 with long service
Interested in applying?
Head to our website where you can download a full Job Pack, submit your CV and begin the application process.
Closing Date: 10am on Monday 21 October 2024
Interview Date: Monday 28 October 2024
Creative Content Officer
Location: Flexible remote (with monthly meetings / team days at our office in Horsham, West Sussex) with a requirement to attend events in person
Salary: £28,000 per annum (FTE)
Level: Grade 4 and B
Hours: Part-time, 21 hours per week (to include Tuesday)
Contract: Permanent
Who is Born Free?
Born Free is a UK registered charity that works tirelessly to ensure that all wild animals, whether living in captivity or in the wild, are treated with compassion and respect, and are able to live their lives according to their needs. We oppose the exploitation of wild animals in captivity and campaign to keep them where they belong – in the wild.
About this opportunity
Are you excited about incredible content and the reaction it gets from an audience? Do you know what works, what doesn’t, and why? Do you thrive by creating engaging stories? Do you love the challenge of creating short form video content that engages audiences? Do you know how to harness and amplify a brand message to create authentic experiences and interactions with our community?
We are looking to recruit a Creative Content Officer who can take our captivating stories, spanning nearly 40 years of conservation and wild animal welfare, and deliver them to today’s diverse audiences in exciting, creative and contemporary ways, engaging people of all ages.
Under the leadership of the Digital Marketing Lead, working alongside the Social Media Officer and with the support of the Communications Officer, you’ll create visual content, including video and graphics for the delivery of all Born Free’s digital channels, including – but not limited to – fundraising appeals, adoption stories, stories from the field, including conservation and animal rescue and relocation, and news stories from the policy team working tirelessly to campaign for strengthened national and international legal protection for wildlife.
You will have the incredible opportunity to translate our powerful narrative, outstanding achievements, and ambitious plans to all touchpoints on social, working directly with our programmatic and marketing teams and the Co-Founder. You'll build and grow our engagement and conversions by tailoring content to our different audiences.
The Creative Content Officer will need to have the energy and hands-on attitude to thrive in a lean, fast-paced environment with strong focus on outstanding content, accuracy and performance. This role requires a truly collaborative approach, embracing all aspects of the Foundation’s overall work, and an understanding of how your work affects, and is affected by, the work of everyone around you.
Responsibilities & Duties
- Working under the direction of the Digital Marketing Lead, and collaboratively with the Social Media Officer, develop and create impactful and engaging visual content, with a focus on video and graphics, for our social media and digital marketing channels to grow our social media audiences
- Ensure content is adapted / suitable for specific channels / audiences and is in line with brand aesthetics and identity
- Manage multiple video projects simultaneously
- With the Head of Communications and PR, work with external freelance editors when required
- Identify consumer trends to help with planning social media campaigns.
- Analyse competitor activity and keep your pulse on the latest social media trends
- With the Social Media Officer, create a flexible, proactive and reactive content calendar for all social that enhances the broader programmatic, marketing and leadership plans.
- Ensure that the BFF’s brand is consistent across every platform
- Live and breathe our brand voice and style guides, and continue to develop them through content, alongside
- On occasion schedule content on Sprout Social and respond be on the rota for social media community management.
Our Ideal Candidate
- Strong filming and editing skills in Adobe Creative Cloud, Adobe Express and CapCut
- Lives and breathes video – thrives on creating content that genuinely connects with audiences.
- Inclusive, creative, courageous, discerning, curious, and devoted to Born Free, its Mission, and its followers.
- In tune with current trends
- Comprehensive, nuanced understanding of all social platforms, including emerging creative sensibility and a keen eye for look and feel
- Work with the Social Media Manager’s analysis of data to maximise engagement of visual content
- Highly-motivated self-starter; capable of working independently, yet collaboratively, within a fast-paced environment.
- Quick-thinking, agile, creative, hands-on, resilient, stress-tolerant, problem-solver.
Required Skills
- Adobe Creative Cloud including excellent skills in Premier Pro (After Effects a bonus)
- Ability to create engaging and highly visual content that tells a story and drives engagement, from our archive of video and photography, or filming on phone or DJI Osmo.
- A strong understanding of social media video strategies
- A genuine curiosity and interest in both current affairs, wildlife related news, and sector-wide developments.
- A solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers.
- Knowledge and understanding of algorithms and search engine optimisation.
- Strong communication and people skills for articulating ideas to colleagues and the wider organisation.
- Excellent teamworking, collaboration and networking skills.
Further Information:
Note: This job description outlines the roles, duties, and responsibilities of the post. It is not intended to detail all specific tasks. Born Free reserves the right to alter the content of this job description to reflect the changing needs of the organisation but is a correct reflection of the main duties of the post at the time of writing. Please note this role will require working outside of normal working hours from time to time.
Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, working from home with regular team meetings to help you maintain a healthy work-life balance, wellbeing support, and a competitive pension.
The closing date for applications is 17.00 on Friday 1st November 2024.
Interviews will be scheduled to take place week commencing 11th November on Teams.
If you do not receive an invitation for an interview by the 8th November 2024 then you have unfortunately not been shortlisted. Thank you for your interest.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.
Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting position has arisen for a Challenge Events Fundraiser to work for a leading charity based in South East London. This is a permanent role within the hospice’s busy Fundraising team, responsible for planning and executing a variety of challenge events to support the hospice’s vital work in the local community.
Key responsibilities of the role:
- Develop and deliver a diverse and successful calendar of challenge events, including third-party and hospice-led events such as marathons, skydives, and overseas treks
- Provide excellent stewardship and personalised communication to event participants, ensuring long-term supporter engagement
- Work collaboratively with the Community & Events Manager and the Communications and Marketing teams to create engaging marketing materials and event plans
- Ensure all events comply with Health and Safety, GDPR, and Fundraising Regulator Code of Practice standards
- Manage event budgets, track KPIs, and report on income and costs against targets
- Build and maintain relationships with external suppliers and partners, such as tour operators and event organisers
- Conduct post-event evaluations to capture insights, improve future events, and maximise supporter retention
Ideal candidate profile:
- Proven experience in event management, ideally in a fundraising or charity environment
- Strong organisational and project management skills, with the ability to manage multiple events simultaneously
- Excellent verbal and written communication skills, with the ability to engage and inspire supporters
- Knowledge of GDPR regulations and event compliance standards
- Ability to work under pressure and meet deadlines
- Experience in building relationships with stakeholders and providing outstanding customer care
Agency reference number: J84508
Location: South East London
Salary: £26,080 – £29,800 per annum
Working hours: Full-time, 35 hours per week
Working pattern: Office-based, with occasional flexibility
This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out!
Venn Group is an equal opportunities employment business and employment agency, welcoming applications from all candidates.
This is an excellent opportunity for a highly-organised individual with excellent attention to detail, to play an important role supporting the aims of the organisation. This post is a key role within Community Arts North West, working closely with CAN’s Executive Director, to ensure the smooth running of many aspects of the company’s business.
This includes responsibility for:
- Company Reporting: To lead on company reporting to CAN’s core funders.
- Database management: To manage CAN’s monitoring database and email marketing database, and implement their use.
- Governance: To support the administration of CAN’s Governance responsibilities (Board of Trustees and Board meetings).
- Office management: To manage the CAN Office.
- Company administration: To manage and implement CAN’s administration systems and responsibilities.
- Operational support: To support the operational running of the company.
Are you a storyteller with a keen eye for detail?
We are looking for a creative written communicator with an excellent eye for detail to tell the story of The Listening Place, our volunteers and our visitors.
The Listening Place offers free, confidential, face-to-face support for people feeling suicidal, provided by highly trained volunteers using active listening skills. Over eight years, the charity has grown rapidly, with now over 800 volunteers delivering up to 150 appointments daily across three sites. TLP receives 750 new referrals every month and will provide support to 8000 people struggling with suicidal feelings this year. This growth, achieved without waiting lists, highlights how TLP balances ambition with a commitment to high-quality, person-centered support. With plans to expand to East London and strong donor and media interest, it’s an exciting time to join this effective, community-led service.
This is a pivotal role where you will be responsible for giving TLP a voice across external and internal communications. Through dependable, precise and creative communications, you will help TLP meet its three key communication objectives:
- To inspire and retain volunteers and supporters.
- To influence public and stakeholder opinion on how to deliver effective suicide prevention services.
- To help recruit new volunteers.
All your copy should be clear, concise and help deliver against one of these key objectives.
We are seeking an individual with an excellent eye for detail who is a self-starter, able to seek out stories and respond to opportunities as and when they arise. This means over the course of a day you could be covering an event, interviewing a volunteer, setting up targeted paid adverts or responding to messages from supporters.
Your success will be judged on your ability to deliver all communications with a meticulous attention for detail and a clear understanding of TLP’s voice.
Core Responsibilities:
The Communications Coordinator will:
Working under the direction of the Head of Fundraising and Communications, the Communications Coordinator will be responsible for the development, delivery, analysis and growth of TLP’s communications through effective copy for internal and external stakeholders. This includes:
- Leading on day-to-day account management and content creation for organic and paid activity on TLP social media channels.
- Planning and executing activities for national campaigns including World Suicide Prevention Day and Mental Health Week.
- Working with and supporting teams from across the organisation to execute engaging internal and external communications and digital campaigns including monthly volunteer and supporter newsletters.
- To act as a point of contact for teams for communications related queries, maintaining a good understanding of approaches, channels and technologies in order to do this.
- Recognise, mitigate and appropriately escalate communications related incidents and risks including reputation management, information governance and sensitivity issues.
- Regularly reviewing website content, looking for ways to constantly improve user experience.
- Compiling regular monthly statistics and analytical reports, evaluating our online performance against agreed metrics.
- Ensure all records are held in compliance with GDPR and the Institute of Fundraising policies.
We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.
Attributes and Skills:
Essential
- Meticulous attention to detail in all written language.
- Strong news sense, as well as digital copywriting and editorial skills.
- Self-motivated, energetic and able to use own initiative.
- Broad understanding of social media platforms, insight software and campaign management.
- Strong commitment to and good understanding of TLP’s mission and values.
- Proactive and self-motivated - able to plan and prioritise workload effectively and multi-task.
- A flexible and helpful approach - willing to go the extra mile.
- Excellent verbal and written communication skills including willingness to respond to some out-of-hours communications activity.
- Commitment to anti-discriminatory practices and equal opportunities as well as the ability to apply a sensitive approach to all areas of work.
- Tactful and able to safeguard sensitive or confidential information.
Experience:
Essential
- Working in a communications role, or demonstrable transferable experience/qualifications
- Experience of developing and delivering communications materials and information for wide and targeted audiences
- Experience of working across teams or with multiple stakeholders to coordinate the production of communications
- Planning and deploying paid-for social media, digital campaigns, and email marketing
- Content creation – for websites and social media channels (LinkedIn, Facebook, Instagram and Twitter)
- Digital skills including Office 365 systems (inc. Teams and SharePoint), WordPress, Photoshop, Google ads and Canva
- Developing an engaging end to end digital customer experience.
Desirable
- Knowledge of the charity sector and the mental health landscape
- Analytics and data skills including Google Analytics
- Search engine optimisation.
Hours
22.5 hours a week, office hours, with occasional evening and weekend work to meet operational requirements.
Location
1 Cambridge Court, 210 Shepherd’s Bush Road, Hammersmith, London W6 7NJ and remote working
Reporting line
The Digital Communications Officer will report to the Head of Fundraising and Communications.
Salary: £17,955 per annum (£29,255 FTE) at 3 days a week plus benefits (3% employer contribution towards pension, 25 days annual leave (FTE) per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.)
Please submit a CV and Cover Letter of no more than one side by November 1st. Interviews will take place w/c 11th November.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising team plays a vital role in income generation and is responsible for raising funds to cover the cost of providing our care. Along side this we work closely with the marketing team and use fundraising functions such as our events to raise awareness of the Hospice and the work we do, securing as many new supporters as possible.
The Fundraising Events Officer will be responsible for planning, organising and delivering a calendar of fundraising events with a key emphasis on income, supporter experience and supporter recruitment. In addition they will be responsible for working with other departments across the organisation to support with non-income related events.
We offer a competitive benefits package which includes flexible working, 33 days holiday, increasing to 38 days with long service, Life Assurance, a pension scheme or the option to continue the NHS Superannuation pension scheme, Employee Assistance Programme, Cycle to Work, a Purchase of Annual Leave scheme and access to discounts through the Blue Light scheme.
Longfield Hospice is a truly wonderful place to work, and we are proud of our modern, purpose-built facilities, fantastic grounds, friendly culture and amazing staff and volunteers. Longfield is a well-regarded charity, which makes a genuine difference to lives and deaths across the county.
If you would like to arrange an informal visit or to discuss the position in further detail, then please contact the HR team.
We are also recruiting for an Information Giving officer, so please check our website for information on this role.
Grade: 6
Hours: Permanent. Full time, 37.5 hrs per week. Flexible working will be considered.
Responsible to: Retention Manager
Direct reports: n/a
Location: Remote (UK) with occasional travel to our HQ, Truro Cornwall. Or Truro, Cornwall (Hybrid, with office and working from home)
Role purpose
This is an exciting new role in the team which will support the growth of the Retention programme by supporting on the delivery of campaigns and supporter journeys (including ShelterBox Book Club), and helping to optimise the processes, systems and ways-of-working across the team.
The successful candidate will join a supportive and vibrant team in our mission to deliver best-in-class donor experiences and grow unrestricted income, inspiring UK individuals to become long term supporters of ShelterBox. Reporting to the Retention Manager this post will work flexibly across the Retention Team, working with the Retention Officer and Book Club Coordinator to deliver engaging supporter experience to our existing individual supporters.
Over the coming year ShelterBox is transitioning to a new CRM system (Dynamics 365), and the job holder will be involved in supporting team SMEs with set-up and user-testing the relevant functionalities on the new system, including configuration of campaigns and supporter journeys.
Who we are looking for
We are looking for a talented, well-organised individual with an interest in international aid, and who is keen to develop their fundraising experience.
The successful candidate will be practically-minded and methodical with great attention to detail – and ideally have a creative touch. They will be confident bringing their skills to a range of different tasks and projects.
They will be an able project manager, have excellent communication and numerical skills and be able to manage their varied workload to tight deadlines.
This role will suit someone who is keen to learn and is a natural communicator that can create meaningful relationships across the organisation as well as with external suppliers.
Duties will include but not be limited to:
· Proofing support with appeal copy and artwork, campaign and Book Club emails and our supporter engagement magazine.
· Working with the Retention Officer to create and update campaign reviews.
· Create engaging thank you letters for our appeals and engagement activities.
· Work alongside the Retention Manager to develop our existing supporter journeys. Creating new content where necessary and working with internal and external stakeholders to implement journey processes.
· Lead on the gift aid digital journey. Creating emails and landing page copy.
· Working alongside the Website team to create appeal page content, including creating relevant CRM coding, ensuring seamless integration with our CRM and reporting systems.
· Help develop fundraising materials by sourcing impactful photos and case studies from our internal asset library.
· Support the team with the transition to our new CRM system in 2025. Including user guide testing, journey creation etc.
· Be part of the data checking team, reviewing outgoing data files before they go to our print partners.
· Assist in the delivery of major disaster appeals.
- Supporting the delivery of reactivation, upgrade and engagement campaigns across Book Club and traditional audiences.
· Assist in Book Club social media content planning and creation, as well a community page moderation.
· Supporting with Book Club inbox.
· Supporting with ad hoc Book Club admin tasks.
· Working with the Book Club Coordinator and our Book Club volunteers to deliver virtual events and face-to-face club meetups for the Book Club community.
- Handle administrative tasks such as organising meetings, taking minutes and following up on agreed actions – ensuring that project documents, and plans are kept up to date.
· Ensure that Retention and Book Club invoice and PO logs are kept up to date.
· Keep up to date with developments in the fundraising sector, particularly in relation to best practice.
· Any other duties as deemed necessary to support the Retention team, including some out of office working hours during high profile disasters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an exceptional Communications Officer (Fundraising) to join our Marketing and Communications team, with a focus on raising awareness amongst existing and potential stakeholders and fundraisers. Working closely with the Fundraising team, you will be responsible for researching, sourcing, and writing powerful fundraising stories and case studies, ensuring consistency with our brand and messaging, that bring the RNRMC to life which engender support and drive engagement.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have previous experience within a communications, marketing, or PR role along with a good standard of education, excellent written and verbal communication skills, along with good attention to detail. You must possess strong story-telling skills with the ability to translate the complex and nuanced work of the RNRMC into clear and concise narratives that increase understanding of the charity. You will have excellent interpersonal and engagement skills, with a welcoming and collaborative approach to working with colleagues and the ability to maintain strong relationships with internal and external stakeholders. You will be highly organised with the ability to prioritise and manage a busy workload, juggling consecutive projects and often conflicting deadlines.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
Frequent travel to meet and interview beneficiaries will be required, along with a willingness to work outside normal office hours to obtain the story.
We have a friendly, supportive, and inclusive environment with a hybrid working framework involving the opportunity to work from home and in the RNRMC offices. There will be a small number of roles where employees will be required to work only from our offices, but typically most employees will be able to work remotely on average 40% of their working week. All employees are welcome to use our office for their whole working week if that is their preference.
Salary
The full time equivalent annual salary range for the post is between £26,500 up to £29,000 per annum based on experience.
Benefits
Free on-site parking
Cycle to Work Scheme & BHN Discounts Scheme
Free Access to HMS Excellent Fitness Centre
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time, office based
Salary: £35,000 to £43,000 according to experience
Location: High Holborn, London
Job type: Permanent
Job summary
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.
RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.
The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person.
Main responsibilities
- Overall responsibility for the meetings and events programme meeting its financial and other goals and KPIs under the existing strategy
- Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
- Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
- Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
- Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors.
- Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
- Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
- Support and train colleagues to run meetings and events online.
- Work with the team to develop all event materials – physical and digital
- Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
- Produce comprehensive event briefings for speakers, team, and Board
- Support and attend events, sometimes out of office hours, in and out of the UK
- Evaluate and report on the success of each event and consider areas of improvement
- Ensure up to date event information is publicised on the website and on other RSTMH channels
- Work with the team at RSTMH to develop and implement a marketing plan for events
- Manage all event enquiries, from external and internal stakeholders
- Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
- Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
- Develop processes to ensure we capture all data from events, through our CRM
- Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events.
Person specification
- Passion for RSTMH and our work
- Professional and articulate
- Degree level education or relevant proven work experience
- At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
- Strong experience of working with a CRM system
- Experience of running online events, with knowledge of variety of platforms
- Strong project management and organisational skills
- Evidence of working with events committees and managing suppliers to deliver events
- Strong budget management experience including forecasting, and planning
- Excellent problem-solving skills with a proactive approach and mind-set
- Excellent communication skills, both written and verbal
- Brilliant time management and task prioritisation skills
- Evidence of working with team, and Board members
- Meticulous attention to detail
- Can do attitude to take ownership of events
- Relationship building skills, being able to inspire others and bring them with you
- Passion for RSTMH and its work
- Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
- Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice
Please submit your application form by 11:59pm Thu, October 31 2024
We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Fundraising Development Officer
2 Roles Available.
£37,099 - £40,437 pa
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of Role
The Fundraising Development Officer will play a pivotal role in advancing our organisation's mission by managing and delivering a range of projects within the Fundraising and PR portfolio. This newly established role is integral to ensuring that our fundraising and public relations efforts are executed with precision, impact, and in alignment with our strategic objectives.
As the Fundraising & PR Development Officer, you will be responsible for the end-to-end project management of specific initiatives, from initial planning and stakeholder engagement through to implementation, reporting, and analysis. Working closely with both internal teams and external partners, you will ensure that all projects are delivered on time, within budget, and to the highest standard.
In addition to your project management responsibilities, you will be instrumental in driving innovation and continuous improvement within our Fundraising and PR functions. By analysing project outcomes and gathering insights, you will help refine our approach, ensuring that we remain responsive to the needs of our audiences and the ever-evolving external environment.
Join us at the heart of Comic Relief's mission to create a just world, free from poverty. As a Development Officer, you'll play a vital role in making that vision a reality by contributing to our Fundraising and communication efforts.
Key responsibilities:
Project manage specific fundraising and / or communication projects in line with the FR&PR team annual plans, including all associated activity from planning, budget forecasting, delivery and monitoring and evaluation. This could include projects across the supporter lifecycle (e.g. acquisition / retention / stewardship) and across a wide range of products and audiences (e.g. cash, regular giving, prizes, lottery, in-memory and in celebration giving, legacies, challenge events, community or schools fundraising, media relations and / or PR focussed stunts and initiatives).
Working with colleagues, develop clear and robust activity testing plans to generate actionable insight and learning.
Collaborate with and / or manage day-to-day relationships with internal and external partners to ensure successful delivery of agreed Fundraising or communication products or activities, maintaining accurate records and documentation.
Work with colleagues to ensure audiences/relationships are segmented and stewarded effectively to maximise engagement and impact using the Customer Relationship Management system and the data we hold on our supporters as critical tools and information in your day to day work.
Participate in a wide-cross section of initiatives designed to raise awareness and funds in support of Comic Relief’s work.
Keep abreast of the fundraising marketplace to identify opportunities to enhance Comic Relief’s fundraising campaigns.
Play an active role in the Fundraising Team, working collaboratively to enable inclusivity and diversity in order to drive high performance and an action-oriented culture,
Play an active part in the development of annual plans and budgets, taking key learnings from previous activity and making recommendations to facilitate income growth.
Person specification
Essential criteria
Proven knowledge and experience in a business to consumer direct marketing or digital marketing environment.
Able to demonstrate competence in project management, with experience of end to end project delivery and autonomously managing own time to meet deadlines.
Experience of developing and implementing robust testing strategies, reporting back on performance data and making recommendations based on analysis
Understanding of relationship marketing; audience segmentation and targeting
Understanding of and experience of using a CRM system and related analysis or marketing tools
Excellent attention to detail
Excellent communication and numeracy skills, proficient in MS packages
Comfortable working independently and as part of a team, with effective stakeholder management experience
Able to demonstrate willingness to learn and develop in a fluid, high impact environment.
Desirable criteria
Previous experience in a fundraising focussed role
Experience of working on through the line marketing campaigns, including a range of online and offline media and channels to generate income
Experience working across a range of fundraising products / asks such as Individual Giving (cash and RG), In Memory Giving, Prizes, Gaming
Experience of innovation techniques and / or new product development approaches
Experience of working on PR initiatives and with stakeholders in the media
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11.55pm, 30th Oct 2024 BST
Interviews are expected to take place from the 6th to the 8th of November (Via Zoom)
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Job description
Pride Cymru is a registered charity made up of a large core group of volunteers with a small team of p/t members of staff. We work all year round to challenge homophobia, biphobia, transphobia and to promote equality and inclusivity for all. We are most known for our annual Pride festival but we also run a number of exciting projects throughout the year in areas relating to sport, sexual health and LGBTQ+ history.
We are looking for a Social Media & Content Creation officer to oversee Pride Cymru’s current social media platforms (Instagram, Facebook, LinkedIn). The role will involve planning, designing and creating high quality digital content, engaging with audiences and keeping up with social media trends.
This role will involve actively working with both our volunteer core team and our part time members of staff to ensure that all areas of our work are fully represented across our social media channels.
Main responsibilities include:-
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Creating social media schedules for each month
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Working with the team to create and schedule social media content in advance ensuring it is accessible and bilingual wherever possible.
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Ensuring content is varied, relevant and creative - it should include =
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Promoting the work the charity does all year round
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Promoting the annual Pride Cymru event
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Support services and information relevant to the LGBT+ community
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Supporting post’s from partner organisations & community groups
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General engaging LGBT+ content - news articles, photos, videos
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Fundraising opportunities for our followers
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Respond to enquiries/messages on social media platforms and follow up on any actions or signpost when possible
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Monitor commenting on posts for any discriminatory or hateful language and hide/block/report when necessary
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Grow audience and engagement across platforms and look towards a presence on new platforms.
Essential -
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Experience or knowledge of social media marketing, content creation.
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Excellent written skills and attention to detail
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Well organised
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The ability to work reactively, sometimes to very tight deadlines.
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Well-motivated and able to work alone or as part of a team
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Committed to promoting equality and inclusion
We are particularly keen to recruit individuals to improve the range of representation on our team, to help us drive forward the vision of Pride Cymru over the coming years. We welcome all applications but would particularly like to hear from underrepresented groups such as members of the QTIBPOC community, trans and non-binary people. Allies are welcome to apply as well as those within the LGBTQ+ community itself.
We are a flexible working organisation
Fixed term contract until December 2025
Hybrid working role - we have an office in Cardiff city centre.
If you think this sounds like the role for you please send us your CV and tell us what makes you the person for the role.
Welsh language version availiable on attached document
We are a Welsh volunteer-led charity that works to promote the elimination of discrimination be it on the grounds of sexual orientation and/or gender.
The client requests no contact from agencies or media sales.