Marketing And Communications Officer Jobs in United Kingdom

The Head of Fundraising & Communication is responsible for the generation of funds for Kintsugi Hope by a variety of income streams and for ensuring the Kintsugi Hope brand and services are marketed throughout the UK. This will involve managing a Fundraisng Manager and Communications Manager and collaborating with the wider team to ensure success. A key outcome is that the annual fundraising target is achieved. 

Main Responsibilities: 

·Lead and oversee the Fundraising & Communications function, including line management of the Fundraising Manager, and Communications Manager.

·Accountable for growing income year on year in line with operational plan targets.

·Accountable for acquisition and retention of regular donors in line with operational plan targets.

·Accountable for ensuring a clear plan is in place to achieve the income targets.

·Responsible for oversight of communication to donors that inspires and engages them to continue to support the charity financially.

·Responsible for own major donor caseload, including communication and impact reporting

·Accountable for oversight of the Kintsugi Hope brand, ensuring it is maintained and protected. 

·Accountable for oversight of the Kintsugi Hope tone of voice in all communication and marketing.

·Accountable for oversight of all Kintsugi Hope social media platforms and digital presence, to ensure appropriate and inspiring messaging, brand and tone of voice.

·Responsible for supporting all areas of the organisation with their communication requirements eg Group Leader Newsletter.

·Responsible for managing key stakeholder relationships (eg major donors, grants officers)

·Responsible for analysing supporter and income data to ensure the most effective campaigns and supporter engagement.

·Accountable for managing the Fundraising & Communications budget

Director of Fundraising & Communications
Salary: £80-85k per annum, experience dependent
Location: Flexible - across any of our 3 EACH hospices (near Cambridge, near Norwich or in Ipswich)
Hours: Full time, 37.5 hours per week
Contract: Permanent

Having recently won a major national award for Fundraising Team of the Year at the annual Third Sector awards, East Anglia's Children's Hospices (EACH) is now seeking an outstanding income generation leader to help realise it’s ambitions of reaching more children, young people and families across the East Anglian region that need our care.

We’re looking for an experienced Director of Fundraising and Marketing & Communications to join the executive leadership team at EACH. This role offers flexibility to work from any of our three hospices at Milton near Cambridge, The Treehouse in Ipswich and The Nook, near Norwich, combined with hybrid working.

East Anglia’s Children’s Hospices (EACH) provides specialist care for babies, children and young people with life-threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk and supports their families. All three of our hospices are rated as Outstanding by the Care Quality Commission (CQC).

As Director of Fundraising and Marketing & Communications you will lead the strategic planning and delivery of the Marketing and Fundraising annual plan (£7.5m) across all income streams, including major giving, community and events, corporate, trust and foundation teams. This is a critical leadership position, reporting to the Chief Executive Officer, and a key member of the Senior Leadership Team at EACH.

You’ll be leading a talented team of 30, encouraging, empowering and inspiring colleagues to innovate in ways which help us deliver our overall objectives. You’ll underpin this income generation experience with detailed forecasting and activity planning.

Are you:

Highly knowledgeable and experienced in delivering primary income streams with experience of develop income strategies to deliver year on year growth 

Do you have:

• Significant people management skills with experience leading a team of professionals
• Thorough understanding of fundraising, including identification research, solicitation, pitching and account management.
• Knowledge of the scope and content of the Code of Fundraising Practice.
• Proven experience of working to and achieving ambitious targets.
• Proven experience of engaging major donors and stewarding high value and influential relationships that deliver significant giving.
• Experience in managing large budgets (£3m +) with strong finance acumen.
• Additional experience in leading Marketing/Communications teams would be desirable

The Organisation

East Anglia’s Children’s Hospices (EACH) ensure the best possible quality of life and make every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk.  Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We employ around 400 employees and have more than 1,800 volunteers across the organisation, including 49 shops and a Retail Distribution Centre.

What we offer

• Enhanced holiday plus holiday purchase scheme
• Flexible / hybrid working
• Employee wellbeing support scheme
• Free eye tests
• Cycle to work scheme
• Employer pension scheme (up to 7% employer contribution) inc. life assurance cover
• Enhanced maternity & paternity pay

If you are a strong leader with the skills, experience, and passion to drive our fundraising strategy forward, we would be delighted to hear from you.

Closing date: 8th November 2024
1st Interviews: 28th November 2024
2nd Interviews: 11th/12th December 2024
Please note: EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Diversity Statement

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.

No agencies please.

As Content Manager, you will be responsible for implementing and iterating the content framework. The framework describes the what, why, and how of producing high-quality, effective content at Battersea:

• What: Defining content pillars and content types that the content team works on.
• Why: Ensuring that all content the team produces supports Battersea’s overall marketing strategy and organisational strategy.
• How: Upholding an efficient process for content production and effective collaboration with stakeholders.

Collaboration is essential within this role. You’ll need to work closely with senior stakeholders and channel owners across the Brand team, Digital team, Communications, Insight and Impact and the wider organisation.
Strong communication, interpersonal and consultative skills, and the proven ability to build relationships are vital to aid the smooth delivery of strategic projects and to drive to do things more effectively and efficiently through buy-in.
You’ll be adept at using data to inform content strategy and content approach exploring the ‘why’ across user needs. This includes leveraging insights, conducting content evaluations, and performing your own desktop research to bring our work to life, as we continue to develop our audience building and evaluation frameworks.
You’ll be supporting a dynamic Content team, giving guidance, coaching and fostering a culture of creativity and strategic direction, so they can deliver the right content, to the right audience at the right time which inspires connection to our cause and engagement with our brand.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our Hybrid Working Policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd November 2024
Interview date(s): 7th November 2024 (1st round); 14th November 2024 (2nd round)
Start date: ASAP

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

This is an excellent opportunity for a highly-organised individual with excellent attention to detail, to play an important role supporting the aims of the organisation. This post is a key role within Community Arts North West, working closely with CAN’s Executive Director, to ensure the smooth running of many aspects of the company’s business.

This includes responsibility for:

• Company Reporting: To lead on company reporting to CAN’s core funders.
• Database management: To manage CAN’s monitoring database and email marketing database, and implement their use.
• Governance: To support the administration of CAN’s Governance responsibilities (Board of Trustees and Board meetings).
• Office management: To manage the CAN Office.
• Company administration: To manage and implement CAN’s administration systems and responsibilities.
• Operational support: To support the operational running of the company.

Community Fundraising Officer (South)

Full time - 35 hours per week, part time and flexible hours considered after successful 
completion of probationary period
Location – Hybrid Working with a minimum of one day a week working from Head Office 

Join our friendly team
We have an exciting opportunity for a Community Fundraising Officer based in London.
We offer hybrid working with a minimum of one day per week at our London Head Office 
(close to Liverpool Street, Moorgate and Old Street stations).

Our charity
The Sick Children’s Trust is the charity that provides a welcoming ‘Home from Home’ 
where families with a sick child in hospital can stay. But we’re more than bricks and mortar, 
our friendly, caring staff are there to support families when they really need it. 
Hospital can be a lonely and scary place for anyone, but especially a child. Providing 
around 3,500 families a year with somewhere to stay together just minutes from the 
hospital means that they can be by their sick child’s side and have one less thing to worry 
about.

The role 
This is a wide-ranging community fundraising role. Activities include supporting family 
fundraising and third-party events in the south such as The Royal Parks Half Marathon and 
The Brighton Marathon. You will be required to forge, develop and grow new and existing 
fundraising opportunities and relationships with local businesses, community organisations 
and schools.
Key to this, is the provision of a sensitive and effective supporter journey for new and 
existing supporters.
Also, you will work collaboratively with the fundraising department and the 
communications and marketing team to ensure effective integration of campaigns and 
activities.
You will actively cultivate and recruit new and existing supporters and volunteers to 
participate in a range of third-party events and support the organisation. 
You will lead on Supermarket charitable schemes, including research, support with copy 
and applications to reach targets set for this area of income.
 
About you 
Ideally you have successful community fundraising experience including provision of a good 
supporter journey.
You will have strong interpersonal and communication skills. You will equally be as 
comfortable supporting families who stay with us who want to fundraise, as you are 
presenting to a room full of students, or potential volunteers.
You have good organisational skills and are comfortable working to objectives and targets. 
You are able to work with a level of autonomy and innovation to develop your fundraising 
portfolio and to increase our profile particularly in the areas close to our houses.
Ultimately this is a great role for anyone who loves community fundraising and 
understands that no two days are the same.
An enhanced DBS check for this role is required.
This is a great opportunity and we are reviewing applications as we receive them, so early 
application is advised.

The recruitment pack will provide you with more information about the role. If this role 
sounds like something you will excel in, we’d love to hear from you. 
To apply please complete the questions  and submit your CV with a covering 
letter demonstrating how you meet the criteria set out in the job description and person 
specification 

Closing date: Thursday 31 October 2024

Project Officer 

Salary:£18,000p.a. pro-rata (£30,000p.a. FTE)                            

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies.

Contract:  12 months fixed term

Hours: 21 Hours per week (we are flexible with how this may work for you) 

Location: Office/hybrid based, within the borough of Kirklees

Keep Britain Tidy is the nation’s favourite environmental charity, campaigning on a range of environmental issues, effecting change at both a local and national levels. 

We are seeking a dynamic and friendly project officer to oversee the day-to-day delivery of a community engagement and behaviour change campaign in Kirklees.

This 12 month project, reporting in to the project manager is a partnership between food and drink manufacturers, local government and our charity.

Working in a busy marketing and communications team, the project officer will work to understand and engage local communities through research, engage community leaders to adopt and amplify our campaign and understand the impact of our work, and work with stakeholders on the ground. You will organise events, materials, reports and updates, but first and foremost, you will be the face of our charity within the community.

This is an exciting role within a fast-paced charity. You will have a proven track record in community/ grass roots engagement, event management and all round organisation.

All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description. After reading the application information, if you would love to work with us, please apply here: XXX

As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00, Monday 11 November 2024

For successful candidates, interviews will be held via Microsoft Teams on  27, 28 or 29 November 2024

If you require an in person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

Amplifying the voice of the Cannington Shaw Heritage Skills Academy

We have an exciting opportunity to join our team at Groundwork as Digital Media Officer at Cannington Shaw Heritage Skills Academy, where you'll be at the heart of our mission to preserve and promote heritage skills. We are seeking someone with creativity and passion who will help us reach new audiences and inspire the next generation.

At it’s height, Cannington Shaw was the largest glass bottle maker in the world. All that now remains is the # 7 Bottle Shop – a fine example of what was once one of the first regenerative tank furnaces in the world. Derelict since closure of the works in the 1980s, it is now badly overgrown, with considerable structural deterioration. The site is a Scheduled Ancient Monument, Grade II Listed, and on the Heritage at Risk Register since 2002.

In the ownership of the Cannington Shaw Preservation Trust, the site is about to undergo a transformation as the first phase in restoring the building begins thanks to a £1.3m grant from the St Helens Town Deal.

A partner in the process, Groundwork Cheshire Lancs & Merseyside are leading on a project to develop and deliver a Heritage Skills Academy that aims to link the opportunities presented by the conservation and restoration of the building with local people wishing to develop their skills – with a particular focus on heritage construction skills.

This role is designed to provide practical hands on experience of working on a live heritage project, allowing the successful applicant to develop their experience of partnership working, – as well as a wide range of heritage skills, crafts and techniques.

What We're Looking For

A Creative Spark: A passion for crafting compelling content that tells our story.
Excellent Communication: The ability to convey our message clearly and effectively.
Digital Savvy: A strong understanding of social media and digital marketing.
A Great Mindset: A good work ethic and a willingness to learn and adapt to the everchanging digital landscape.

If you think you've got what we're looking for, we'd like to hear from you.

How To Apply
For the full job description and person specification and details on how to apply, please visit our website. 

Job Title: Events Fundraising Officer

Reports to:  Challenge Events Manager

Hours: 37.5 hours, Monday to Friday 9-5pm (including some evening and weekends)

Contract:    Permanent

Location: Hybrid (home-based and Alton, Hampshire two days a week)

Salary:         £27,000- £29,000 (depending on experience)

Role purpose: You will be leading on a number of the charity’s large events, overseeing on the day event logistics, marketing, planning and fundraiser stewardship. All with the aim of increasing potential income from participants.

Outside of specific fundraising projects, you will be responsible for building long term relationships with a wide range of supporters across challenge initiatives alongside third party suppliers. You will be expected to respond to enquiries as they come in and ensuring the best customer experience possible. You will also lend your experience and skills to supporting the wider fundraising plans. 

Role context: Kidney Care UK is the leading kidney patient support charity. We have an ambition to engage and support more kidney patients over the next three years. Our fundraising strategy will play an integral role in allowing us to reach more kidney patients than ever before.  

You will report to the Challenge Event Manager as your direct report.

The Fundraising team is part of the Fundraising, Marketing & Communications Directorate, led by the Director of Fundraising, Marketing & Communications.

There are no line management responsibilities with this role.

The structure of our team is flat – we don’t believe in hierarchies based on job titles. You will have the opportunity to work with and influence everyone in the team, regardless of their seniority.

Core Tasks and Responsibilities

• Lead the planning, management, and execution of various fundraising events from start to finish, ensuring adherence to timelines, budgets and income goals.
• Develop and implement marketing strategies for each event as needed.
• Spearhead long-term strategies for specific areas of responsibility.
• Oversee event budgets, managing expenses and revenue targets.
• Ensure exceptional stewardship for all event participants.
• Collaborate with other fundraising teams, providing specialised support and guidance.
• Maintain expertise in event-related health and safety, insurance and delivery logistics.
• Stay updated on emerging trends in the sector.
• Play an active role in annual planning and quarterly forecasting, with accountability for individual event performance.
• Cultivate positive relationships with external suppliers, ensuring contract compliance.
• Evaluate event outcomes and generate comprehensive post-event reports, incorporating insights for future planning.
• Identify sponsorship opportunities to enhance revenue streams.
• Take responsibility for all compliance tasks, including documentation related to health and safety,               insurance, and risk management, safeguarding the charity's reputation.

Visitor Experience and Engagement Officer
Reference: NOV20246789
Location: RSPB Minsmere, Westleton IP17
Salary: £24,890.00 - £26,720.00 Per Annum
Contract: Permanent  
Hours: Full-Time, 37.5 Hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We're looking for a creative Visitor Experience and Engagement Officer who can connect people with nature. Working at Minsmere, you'll provide fascinating visitor experiences, drawing people in through new, quality events.

Minsmere is the RSPB’s flagship reserve on the Suffolk coast, giving visitors incredible wildlife spectacles.

You will develop our visitor offer, ensuring high quality experiences. You will be a good communicator, experienced at delivering events and engaging with new audiences.

Key responsibilities:

• Introduce new visitors to the RSPB by working with the Visitor Experience Manager to create a range of new and exciting events. These new events will sit alongside our current programme of events and will enhance our visitor offer and drive footfall.
• Ensure relevant data is captured for all events to enable reporting and evaluation.
• Engage and communicate with diverse audiences, face to face, digitally and via social media.
• Ensure the reserve delivers events to the highest standards resulting in a high-quality visitor experience.
• Support the continued development of a team of volunteers to assist with event delivery.
• Ensure the reserve delivers a high quality, on brand visitor experience.

Essential skills, knowledge and experience:

• Computer Literate to include professional use of social media adhering to brand.
• Sound understanding of systems and procedures relevant to a commercial visitor operation.
• Working knowledge of visitor engagement techniques
• Excellent verbal and written communications skills.
• Proven ability to plan and prioritise workloads.
• A team player who can motivate and inspire people.
• Problem-solving skills and ability to work on own initiative.
• Ability to manage and respond to customer needs and feedback.
• Ability to maximise opportunities for visitor engagement and income generation.
• Able to build and maintain strong working relationships.
• Experience of delivering a high-quality visitor offer.
• Experience of managing and delivering against targets and KPI’s.
• Experience of analysing and interpreting data.

Desirable skills, knowledge and experience:

• Contribution to a successful visitor project or visitor attraction.
• Tourism/leisure related qualification, ideally at HND level or equivalent.
• Working knowledge of Equality, Diversity & Inclusion.
• Health and Safety in the workplace.

Additional Information:

• This is a permanent, full-time role for 37.5 hours per week.
• This role will require regular weekend and bank holiday working.

Closing date: 23:59, Sunday 24th November 2024
We are looking to conduct interviews for this position from W/C 2nd December 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Do you have Individual Giving experience, particularly in supporter stewardship and retention? If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer.

Reporting to the Individual Giving Manager, you will work as part of the Individual Giving Team, stewarding existing supporters and maximising income across a variety of direct marketing campaigns and activities, including: direct mail, email, digital, telephone campaigns, and the national fundraising Lottery.

The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.

Key Knowledge and Experience

• Experience of Individual Giving fundraising or transferable experience.
• Experience of developing compelling marketing materials and copy for print, web and social media.
• Strong knowledge of Microsoft Office packages with advanced Excel experience.
• Experience of supporter stewardship and retention.
• Experience of managing external agency relationships.
• Experience of working with databases (Raisers Edge experience preferable).

Key Responsibilities:

• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Individual Giving Retention Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring supporter journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for retention telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day-to-day agency management and overseeing compliance

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 5 November 2024
Interview date: 13 November 2024

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage.

If you want more than just a job, we want you.

Join the team and be there when it matters.

Worldwide Veterinary Service is searching for a dedicated and enthusiastic person to join the team, helping to grow our Young Vets Club membership programme, an animal welfare club aimed at children aged 6 - 12.

This exciting role will involve supporting the Young Vets Club Manager to expand the Young Vets Club programme, including creating content for members, supporting on promotional campaigns, dealing with member queries, attending events, and helping to inspire the next generation of animal lovers and veterinarians.

This role offers a great opportunity for the right candidate, with opportunity to learn new skills within a friendly team. There is some flexibility for working at home, but the role will require a minimum of 2 days a week at one of the WVS offices, either near Tregony, Cornwall or Cranborne, Dorset.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.

Last year, WVS treated over 70,000 animals, trained over 3,000 vets, deployed teams of vets all over the world, and sent over 800 parcels of veterinary supplies to 206 charities in 66 countries.

Young Vets Club is an important part of the future plans of WVS and is designed to inspire future generations of animal lovers and veterinarians, through engaging educational content.

Main Duties & Responsibilities

• Support the Young Vets Club manager in providing content for Young Vets Club materials including the magazine, social media and the website.
• Manage the Young Vets Club social media channels, with the support of the wider Marketing team.
• Attend and organise events to raise awareness of the work of WVS and grow membership of Young Vets Club.
• Assist in the sending out of supporter communications including membership packs and magazines.
• Keep the CRM up to date, monitor stock and ensure members receive communication on time.
• Assist the wider team with other tasks as needed.

Essential Skills & Experience

• Excellent copy writing and communication skills.
• A passion for animal welfare.
• A strong team player.
• A full UK drivers’ licence and own vehicle.
• Excellent attention to detail and pride in delivering high-quality work.
• Proficient in Microsoft packages - Word, Excel, and PowerPoint.
• The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
• The right to work in the UK.

Desired Skills & Experience

• Experience in Canva, Adobe or similar design programmes
• Background in education, project management, or a related field.
• Experience in educational events, out of school clubs or summer camps.
• Experience in animal welfare education.
• Experience in supporting membership programmes and use of CRM systems such as Donorfy

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.  

RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services: 

• 1,171 clients accessed advice and advocacy services, including immigration advice 

• 305 clients attended our ESOL classes 

• 250 children, young people and families benefited from our after-school and family support services 

• 61 people were supported by our counselling team 

What we can offer you 

• Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year

• A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards 

• A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator 

• Flexible and hybrid working 

• A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations

• Real potential for growth and a clear and deliverable strategy already in place 

Our values  

• Empathy: we put ourselves in the shoes of those we work with.  

• Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.  

• Empowerment: we strive to empower our clients, helping them achieve their aspirations.  

Role Overview

Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff. 

Hours: 35 hours per week (including paid half-hour lunch break) 

Salary: £55,000 to £60,000 per annum permanent

Leave: 26 days per annum plus bank holidays 

Responsible to: Chair of trustees 

As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:  

Strategic leadership  

• Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.  

• Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.  

• Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.  

 
Governance and organisational management  

• Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.  

• Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.  

• Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.  

 
Financial management and human resources  

• Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.  

• Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.  

• Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.  

 Fundraising  

• Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.  

• Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.  

• Focus on growing unrestricted funds to reduce reliance on grants.  

Advocacy and influencing  

• Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.  

• Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.  

• Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.  

 General duties  

• Undertaking any other related duties as required and appropriate to the role.  

Person specification  
Essential criteria  

1. Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.  
2. Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.  
3. Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.  
4. Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.  
5. Financial management: track record of managing budgets and contracts effectively.  
6. Analytical skills: experience in complex report writing and data analysis.  
7. Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.  
8. Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.  
9. Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.  
10. Communication skills: excellent communication and persuasion skills, including experience in public speaking.  
11. Governance knowledge: understanding of governance principles in the voluntary or public sector.  
12. Safeguarding: experience in leading on safeguarding and health and safety.  

Desirable Criteria  

1. Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.  
2. Policy and advocacy: experience in asylum-related policy or advocacy work.  
3. Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.  

Our workplace 

We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.

RAK is an equal opportunities employer.  We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities. 
 
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website. 
 
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.

​

30 hours per week / Permanent / £31,220 per annum, pro rata

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We have a fantastic opportunity for a Donor Engagement Officer to join our Fundraising and Communications Team, which brings funding in for our services and works to raise our profile. The team run marketing and fundraising campaigns and support the wider organisation through internal and external communications.

In delivering the role, you will grow our fundraised income through donations and fundraising, along with being responsible for nurturing relationships with our existing supporters and developing new ones.

You will maintain our Customer Relationship Management (CRM), carry out email marketing and be responsible for our fundraising materials. You'll support our marketing and fundraising campaigns and create compelling content that drives engagement.

In addition, you will also create and deliver impactful communications that support promotional and fundraising activities and campaigns.

The role will be based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid working considered with one-two days working from home.

Please download the job profile for full role details.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will already have experience of working as part of a marketing or fundraising team. You'll have experience of working with Customer Relationship Management (CRM) databases, email marketing platforms such as Mailchimp, and have the ability to segment and design effective and engaging supporter journeys.

You will have proven experience of generating income from supporters, meeting fundraising targets and delivering objectives set as part of a fundraising strategy. Effective communication, organisational skills, and the ability to cultivate and manage internal and external relationships are essential.

In addition, you will have experience of managing social media channels and basic knowledge of other digital marketing, along with excellent written and verbal communication skills.

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.

Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.

We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.

The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.

The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.

If this sounds like you, please send your CV and a cover letter without delay.

In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.