Marketing And Communications Manager Jobs
Phyllis Tuckwell provides supportive and end of life care for people living with an advanced or terminal illness. Based in Farnham and Guildford, we serve a population of 550,000 across West Surrey and part of North East Hampshire.
We are about to embark on a very exciting time as we build a new hospice. This Community Fundraising Manager role will play an important part in leading a team to deliver the best supporter care to our community as they fundraise for us not only in support of the upcoming Capital Appeal but also to continue to provide the current and ongoing care to our patients.
Community Fundraising Manager FTC (Maternity Cover)
37 hours per week (Part time/flexible hours considered)
Salary: £32,760 - £34,672 per annum WTE based on 37 hours (dependant on experience)
Hybrid working – with a minimum of 2 days a week based in Farnham.
We are looking for a Community Fundraising Manager to come and lead our team of Community Fundraisers in a very exciting year. We are just embarking on building a New Hospice, launching a capital appeal whilst also delivering a very busy community fundraising calendar. There couldn’t be a more exciting time to join us and play a key role in this transformational year!
Are you looking for a fun, varied role, where no two days are the same? Do you love working with the local community, inspiring them into action and leading a team to deliver excellent supporter care? You will need to be enthusiastic, professional, an excellent presenter and a strong leader that can both manage a team, think strategically, and deliver results.
If you would like to find out more before applying, then please do get in touch, I would love to hear from you. Ruth Masters – Head of Fundraising (Community, Corporate & Events)
A full driving licence and car is required for this position.
The successful candidate will:
- Have experience managing a small team to deliver results.
- Have experience in community fundraising management, managing budgets and targets.
- Have the ability to manage conflicting priorities and be adaptable to changing demands on your time.
- Be a natural people person with strong communication skills to engage with a variety of audiences and ages on the phone, face to face and in written comms.
- Be proactive and seek out opportunities to raise awareness and funds.
- Have excellent presentation skills.
- Have experience working with supporters/customers/volunteers to deliver exceptional service and support, with a solution-focused approach.
- Be confident in managing your own time with the ability to work independently with a proactive approach.
- Enjoy building effective relationships with colleagues as part of a lively team.
- Have a flexible approach to working hours as the role involves some evening and weekend working and be prepared to travel across the PT catchment area to maximise fundraiser support.
In return we offer:
- 6 weeks paid holiday plus public holidays
- Group Personal Pension Plan (matched contributions to 7.5%)
- Excellent education and training
- Employee Assistance Programme
- Health Cash Plan Scheme
- Staff Benefit Voucher Scheme
- Blue Light Card membership
Further information can be obtained from Ruth Masters, Head of Fundraising.
If you are unable to apply online, application packs are available from HR.
Closing date for receipt of completed applications: Monday 22nd July 2024
This post is subject to a Standard Disclosure and Barring Service check.
Phyllis Tuckwell is an Equal Opportunities employer. We are committed to promoting a diverse and inclusive culture and welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
Global Safeguarding Coordinator
Contract: 2 Years Fixed Term 2 Years, Secondment, Full time
Locations: We are looking to host this position in any of the following countries. The position may be home-based.
Sweden, Nepal, Bangladesh, Nigeria, Ethiopia, Pakistan, Colombia, South Africa, Cambodia
Salary & Benefits: The role is the equivalent of a UK Grade 6. Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. There is not an international pay scale for this role, the salary will match the equivalent in the Member/Country location on the local national pay scale. See further details below:
- Bangladesh - Grade D - BDT 628,842 - 1,167,841 per annum
- Ethiopia - Grade D - USD 11,910 - USD 16,876 per annum
- Nepal - Grade D - NPR 1,548,047 2,005,016 per annum
- Nigeria - Grade D - NGN11,320,285 - 14,689,297 per annum
- Pakistan - Grade D - PKR 1,890,839 - 2,730,421 per annum
- South Africa - Grade D - ZAR 568,812 - 740,675 per annum
- Sweden – Grade B – SEK 27,000 – 36,000 per month
- Cambodia - Grade BG-7 - Competitive salary package
- Colombia - Grade X - Competitive salary package
About WaterAid:
Want to use your skills in People and Organisational Development to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as the Global Safeguarding Coordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Global Safeguarding Team has a global mandate to provide expertise and technical guidance across the WaterAid Federation.
The Team comprises a Global Head of Safeguarding, a Senior Global Safeguarding Specialist (line manager of this post), a Safeguarding Community Engagement Advisor (Africa) and this role, the Global Safeguarding Coordinator. The team is geographically dispersed. Depending on location and time zone of the successful candidate, flexibility in working hours will be required to attend line management meetings, team meetings and to liaise with the cross federation global Safeguarding Focal Point Network.
About the Role:
The Global Safeguarding Coordinator has been created within the Global Safeguarding Team to support with administration and logistics for the team and in support of the Safeguarding Focal Point Network. As Global Safeguarding Coordinator you will use organisational and administration skills to ensure the effective compliance and management of the team's activities, training and travel globally.
You will bring communication skills to write engaging safeguarding related content for staff across the WaterAid federation and your attention to detail will ensure safeguarding documents and case files are created in a timely and accurate manner.
You'll also:
Administration and Team Support
- Leading the Global Safeguarding Team's administration including responding to general enquiries, managing safeguarding data requests, note taking for meetings.
- Monitoring compliance with mandatory eLearning.
- Supporting the functioning of the Safeguarding Focal Point network.
- Opening and/or updating case files when new safeguarding concerns are registered.
Logistics and Training Support
- Updating and creating training resources
- Supporting the Team's travel and training events planning
Communications
- Designing and branding policies, tools and guidelines.
- Creating articles and re-designing the Safeguarding Hub on The Spring.
- Creating awareness raising materials for staff.
- Creating, highlighting and distributing community awareness raising resources for country programmes.
This role will also require travel to the UK. For the full list of Accountabilities, please refer to the full PDF Job Description.
About You:
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
- Strong passion for and interest in safeguarding.
- Ability to work with accuracy and attention to detail.
- Strong record-keeping and administration skills.
- Experience writing and/or designing information for different audiences.
- Experience supporting logistics for activities, events, trainings, or meetings.
- Strong Office 365 systems knowledge and fluency in written and spoken English.
- Experience in handling sensitive information with discretion.
For the full list of Essential and Desirable Skills, please refer to the full PDF Job Description.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter as one document (maximum of 4 pages) in either Word Document or PDF format, addressed to the Global Safeguarding Team. Your cover letter must outline your:
- Current location and your right-to-work eligibility for that country,
- Experience in safeguarding,
- How you match the person's specifications.
Closing Date: Applications will close at 23:59 on Sunday 4th August 2024. Availability for a video interview is required between 12 - 14 August 2024. Availability for a second interview will be required on 15 or 16 August 2024. The anticipated start date of the role is as soon as possible.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Business Improvement Manager
Job reference: REQ000766
£42,573-£47,000 pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
Today our planet is under threat like never before. But there is hope. At WWF we know the solutions already exist to turn things around for future generations. But we must act now, and we need your help to help save our world. As someone experienced in developing, monitoring and managing new processes, standards, or operational plans in support of organisational strategy, we want you to help our Data Services and Supporter Operations team understand and respond to the changing needs of the organisation and the impact of our CRM change programme.
As Business Improvement Manager, you will take responsibility for documenting user stories and requirements, working with project and campaign managers to understand changes to systems and processes needed to implement new products, campaigns, systems and initiatives. This will involve estimating the amount of effort required for requests, planning and prioritising work and communicating capacity and project status back to stakeholders. You will collaborate with wider teams to foster a dynamic work environment that promotes and sustains continuous improvement.
For this key role, you must have experience of interpreting requests from a non-technical audience and translating into technical requirements. You will have the ability to map out processes and data flows and have experience of delivering Agile projects that provide good business value to users. You will have worked with complex business processes and be able to effectively manage relationships with stakeholders.
In addition to this, you will be good at problem solving and implementing solutions. You will be effective at prioritising and possess strong communication, analytical and interpersonal skills.
If you have the expertise to ensure our CRM migration project is a success, are a champion of continuous business improvement and are passionate about creating a world where people and nature can thrive, we would love to hear from you. Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.
Application closing date: 27/07/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position attracts a ‘Golden Hello’ of £500 in first salary payment followed by £500 on successful completion of the probation period.
Our Vision:
We are a charity that delivers transformational services to children, young people and their families across West and North Yorkshire. Our residential homes offer a nurturing environment where children and young people enjoy life enabling them to flourish. Our staff teams share the vision of wanting our children to achieve their best and so we provide a safe place where their needs are at the heart of every decision we make. We protect and support children and young people. We do this by providing practical and emotional care and support. We make sure their voices are heard enabling them to have improved choices and outcomes to their lives.
Our new home is unique as it involves a collaboration between Catholic Care, Bradford Council and foster families offering a therapeutic and trauma informed environment for children aged 6 – 11 years who have experienced adverse childhood experiences in their lives. As registered manager you will have the opportunity to recruit an exceptional team of professional care staff who will support the children and help them develop vital skills such as building relationships to help improve their overall wellbeing and support their psychological and emotional development with the aim of preparing them for a long term ‘forever family’ placement. This is our passion and purpose and sets the home apart as visionary for specialist intervention children’s services
Overview of Role
This is a brand-new role for someone to make their own! The home is a new addition to our range of services. You will manage the two bedded home working with children in a therapeutic manner, recognising the difficulties that children can experience when considering the impact of early life trauma, adverse childhood experiences and disrupted attachments. You and your team will help them to learn to thrive in their day to day lives. The successful applicant will support and manage a team of senior residential childcare workers and residential childcare workers, whilst acting as a corporate parent to the children we care for.
Why Join Catholic Care?
Catholic Care is a forward thinking and vibrant charity providing services for, and employing people of all faiths or of no faith at all. For the past 160 years we have been meeting the needs of people who are or vulnerable across Yorkshire, having a positive impact on their lives.
Each year the work we do makes a positive difference to nearly 3,000 people, both through our CQC and Ofsted regulated services and in our local communities. We care passionately about the people we support who remain at the heart of what we do. We are a values led charity. Our values are what drive everything we do. They help us to make decisions about what we do, how we do it and who we do it for.
Your wellbeing is important to us and we will make sure you feel valued and part of the Team. We are a Mindful Employer and accredited with Investors in People and our approaches are there to support you along the way. We also offer benefits which reflect your hard work, including generous annual leave, pension scheme and sick pay policy.
What We Can Offer You:
Competitive salary
29 days annual holiday plus bank holidays (full time equivalent)
Additional 3 days annual leave after 5 years of service
Comprehensive Induction Programme with ongoing learning and development
Career progression opportunities
Regular supervision
Regular performance and development meetings to support your ongoing development
Investors in People and Mindful Employer
Group Personal Pension Scheme
Healthcare Cash Plan
Cycle to Work Scheme
Employee Referral Bonus Scheme
Fundraising Manager
We have a fantastic opportunity for a Fundraising Manager to become a vital part of a small, friendly and ambitious fundraising team.
Position: Fundraising Manager
Location: Hybrid working – primarily homebased with occasional travel to Maidenhead
Salary: £34,978 per annum
Contract: Full time, permanent
About the role:
The fundraising team raise approximately £400K annually and aspiring to grow by over half a million by 2025. You will be responsible for leading and growing income via the charities Corporate Partnerships and Sporting Challenges. The ideal candidate will have high-level experience in corporate fundraising.
Key responsibilities include:
- Provide excellent account management to some of the charities existing and new corporate relationships.
- Carry out effective prospect research.
- Engage companies in our sporting challenges.
- Nurture effective relationships with corporate partners to achieve the best outcomes for the charity.
- Manage and grow the charities portfolio of challenge events to maximise income from this fundraising stream to achieve and exceed set income and expenditure targets, offering opportunities for engagement, and fundraising across the calendar year.
- Plan and deliver the marketing and recruitment of a range of events, including the London Marathon and other major running, hiking, cycling, swimming, skydiving and ultra-challenges.
- Coordinate and create content for the Fundraising Team communications via social media and digital communications to increase engagement from supporters.
- Create and manage annual budget lines to ensure income and expenditure meet set financial targets to maximise a return on investment.
- Monitor and report on income and expenditure for the relevant budget lines.
- Actively participate in team meetings.
- Attend key fundraising events and annual conference.
About you:
To be successful in this role you will have:
- A proven track record of successfully managing a charity’s corporate partnerships and sporting challenges.
- Good knowledge of the principals of customer service/supporter care and donor development.
- Sound knowledge of GDPR and the impact on fundraising in terms of on-going consent and deletions of donors.
- Significant experience of working within a charity in a similar fundraising role.
- Experience of developing new fundraising products and building a programme of engagement to grow fundraising income.
- Experience of managing events, preferably sporting challenge events.
- Excellent digital skills with experience of using a variety of online platforms, including website editing, image re-sizing, social media, and e-news content creation.
- Experience of using a CRM database to maintain data accurately, and an understanding of how to extract and evaluate information.
- Strong presentation, negotiation and influencing skills with a creative and entrepreneurial outlook.
- Strong project management skills.
- Excellent MS Office skills in the use of email, Word and Excel and PowerPoint.
- Use of social networking sites such as Facebook and Twitter including knowledge of a content management system for updating websites and images.
Other roles you may have experience of could include: Fundraising, Corporate Fundraiser, Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Challenge Events, Events Fundraising, Sporting Events Fundraising, Individual Giving, Donor Fundraiser, Corporate Fundraising Officer, Fundraising Executive, Donor Partnerships etc.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our teams are made up of people who are committed to our ambitious goals – you do not need to be degree educated to secure a role, but you should be able to demonstrate a combination of experience and competence that meets the requirements of the role. Previous experience in business development, sales, or account management role required and ideally experience in the automotive industry or working with SMEs is advantageous. Experience in managing client relationships and partnerships at a mid or senior level and able to contribute constructively and generously as part of a wider team. You must be passionate about driving growth and making a positive impact through strategic partnerships. Able to thrive in a dynamic and fast-paced environment, with the ability to adapt to changing priorities.
You will be responsible for:
- Growth (income, partnerships, promotion, participation and advocacy) in a designated geographic territory, or sector, within the UK automotive industry
- Identifying and pursue growth opportunities spending 60-80% of your time ‘on the road’ visiting and pitching new prospects and existing partners, and attending networking and industry events
- Agree new income-generating partnerships ensuring Ben’s employer proposition, fundraising events, products, and campaigns are consistently promoted to all employees
- Deliver targeted income growth by agreeing and facilitating corporate donations and fundraising to support our ambitious plans based on defined KPIs and targets
- Develop and maintain strong relationships with key stakeholders within automotive companies and other industry organisations
- Collaborate with internal teams to develop tailored solutions and proposals that meet the needs of potential partners
- Stay abreast of industry trends, market developments, and competitor activities to identify strategic opportunities and challenges
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Research, qualify, prospect and pitch potential business opportunities with mid and senior level contacts in SLT, HR, People and Health & Wellbeing and relevant functions
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Develop and execute strategic plans to achieve revenue goals and targets
- Build and maintain a balanced pipeline of prospective clients and partners through proactive networking and relationship-building activities
- Lead the development and presentation of proposals, pitches, and partnership agreements in line with Ben’s strategic ambition
- Negotiate and agree ad-hoc and continuing corporate donations and fundraising in line with individual, team and organisation targets
- Monitor and evaluate the effectiveness of growth strategies and initiatives, using a ‘test and learn’ approach to ensure maximum success
The client requests no contact from agencies or media sales.
Due to an exciting period of growth within CoppaFeel!’s Fundraising Team, we are looking for a Sporting Challenge Events Manager - a dynamic fundraising events professional who will grow and manage our expanding third-party challenge events portfolio.
The role of Sporting Challenge Events Manager will sit within the CoppaFeel! Challenge Events Team, in the Fundraising Department. Working with the Senior Challenge Programme Manager and the rest of the Challenge Events team, you will be expected to grow our income in line with our 3 year fundraising growth strategy.
CoppaFeel! currently has teams of participants in some of the biggest sporting events in the UK, including London Landmarks Half Marathon, Royal Parks Half Marthon, Vitality 10k and Brighton Marathon - to name but a few! As the Sporting Challenge Events Manager, you will be committed to seeking new opportunities for growth, whilst delivering a standout supporter experience for all of our challenge event participants.
You’ll be responsible for the promotion and marketing of a range of diverse mass participation events to both warm and cold audiences, and devising engaging and inspiring stewardship journeys to ensure our participants continue to support CoppaFeel! long into the future.
You’ll need experience of managing large-scale events and raising significant income, with the ability to generate ideas and solutions. The role is very fast-paced and will require excellent attention to detail and a pragmatic approach to problem-solving.
The job does require some evening and weekend work - although not behind the laptop! Instead you might be cheering on a team of runners from the sidelines of a marathon race, or meeting and greeting cyclists at the finish line of an epic ride.
Therefore, please bear in mind that as part of this role, you will be expected to attend different events across the UK and may occasionally need to stay overnight. Should you be required to work weekends, you will be entitled to time off in lieu.
This is a hybrid role, with the expectation that you will attend the London office at least 2 days per week.
About CoppaFeel!
CoppaFeel! exists to educate and remind every young person in the UK that checking their boobs isn’t only fun, it could save their life. We are the first breast cancer charity in the UK to create awareness amongst young people, with the aim of instilling a new healthy habit that could one day save their life.
Duties and Responsibilities
Strategy
- Deliver the challenge event programme using your expertise to create delivery plans, budgets, and timelines, working with key stakeholders and event organisers, meeting specific financial targets and KPI’s
- Carry out horizon scanning, looking for new opportunities to grow the portfolio, and bring new supporters to CoppaFeel!
- Support the Senior Challenge Programme Manager in developing and implementing CoppaFeel!’s 3 year challenge events strategy, which looks to grow sporting event income by 40%, year on year
Challenge Events
- Plan, market and deliver a series of existing and new challenge and mass participation events for CoppaFeel! - such as walks, runs, cycles, swims, triathlons and more!
- Be the delivery lead for our mass challenge events, being accountable for the planning, delivery, budgets, participant stewardship, on-the-day support, evaluation and learning.
- Work in collaboration with CoppaFeel! marketing team to lead the acquisition for new challenge event participants, ensuring we grow the number of supporters year-on-year.
- Support CoppaFeel!’s EDI strategy, collaborating with our EDI Manager to ensure our events are accessible and open to everyone.
- Seek out new challenge event opportunities for CoppaFeel! and carry out market research to evolve our mass participation offering.
- Be accountable for supporter journeys, from registration and delivery of engagement, to on-the-day support and thanking communication.
- Manage our challenge event volunteers, who give their time to support CoppaFeel!. Collaborate with the volunteer team to recruit and steward volunteers, and feed into the volunteer strategy.
- Attend third-party challenge events in-person, throughout the year
General Responsibilities
- Work across teams to improve CoppaFeel! ways of working and seek out opportunities for automating or streamlining processes
- Support the Finance team with income and expenditure reconciling, along with some general finance administration.
- Work with Challenge Events Assistant to code the back end of fundraising platforms (eg JustGiving) to ensure accurate income reporting
- Maintain event database records and ensure supporter data is kept accurate and up to date
- Manage volunteers and fundraisers effectively, inspiring them to support CoppaFeel! long term
- Work and collaborate across all departments of CoppaFeel! to ensure our health messaging and core values are at the heart of everything we do
- Work flexibly and sometimes remotely, with occasional work outside core hours including weekends (time off in lieu given for weekend work)
- Adhere to GDPR requirements.
- Participate in CoppaFeel! fundraising and full team meetings.
Skills, Experience and Qualifications
Essential
- Avid experience of planning and delivering successful in-person events
- Excellent at communicating and relationship building
- Experience of working within the charity or events sector
- Great organisation and time management skills
- Experience and understanding of donor stewardship - including high value supporters and celebrity ambassadors
- Experience of fundraising and income generation
- Very good at problem solving and taking a solutions-focused approach
- Excellent at using data and insight to drive decisions
- Ability to manage multiple projects and deadlines successfully
- Experience in managing stakeholders and working with third-party event organisers
- Good understanding of budgeting and forecasting
Desirable
- Experience of planning and delivering a charity’s challenge event programme
- Experience of recruiting and managing volunteers
- Knowledge of fundraising regulations and delivering best practice in relation to challenge events
- Experience of working with a fundraising database and fundraising platforms
- Experience of managing multiples projects or a variety of events
- Experience of line management
- Understanding of charity and fundraising law
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Applications will close on 18th July at 9am, with the aim to hold first round interviews taking place W/C 22nd July.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Digital Project Manager
Responsible to: Head of Digital and Content Contract: 18 months
Location: Home based or hybrid office-based (Vauxhall). Some travel across England and Wales.
Working hours: Part-time – 28 per week
Salary: £42,000 per annum plus £3,323 London weighting if applicable (pro rata to part-time)
Valued Recruitment are working exclusively with a fantastic organisation who support carers and their families across the UK.They help carers to build communities of support and action by connecting families locally and across England and Wales. The charity support, connect and campaign – to keep families stronger by keeping them together.
About the team:
This is an exciting role, joining our newly formed Digital and Content team. As the organisation continues to invest in its digital estate to support organisational goals, the role of Senior Digital Project Manager will play a key role. You will work with the Head of Digital and Content to build a brilliant website and digital products, which meet the needs of our carers and our other key audiences.
What you need to know about this role:
In 2023, we launched an online information hub for our carers where they can find out about services that can support them in their journey. This currently sits separate to our main site. We are now working with Studio24 to bring these sites together, to create a unified user experience, with new website functionality. A key consideration for this development is our recent Department for Education contract to deliver high quality training to carers across England. As part of this service, we must ensure that carers can seamlessly book online or face-to-face training through our website. Additionally, they should have access to a wide range of online information and advice content. While some of this functionality exists within our current digital estate, not all of it does and there is room for improvement. Therefore, the redevelopment project aims to create a cohesive website experience with clear user journeys and new functionality.
The type of person we’re looking for:
We are seeking a candidate with a strong background in project management and UX. You will be experienced in managing complex digital projects throughout their lifecycle. You will be able to work collaboratively and have excellent communication skills to engage both internal and external stakeholders. You will have a genuine passion for working with and involving users in meaningful ways and have a particular interest in accessible and inclusive design. You will be able to build rapport with internal stakeholders, keeping them up to date with digital developments, explaining things in easily accessible language and obtaining buy-in from across the organisation. We are seeking someone who is curious and excited about digital developments. Who wants to explore how they can make a difference to carers lives, while understanding risks and ethical considerations.
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.
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Strategic Operations Manager, Learning Disability and Autism Services.
Reports to: Executive Director
Salary: 40k pa dependent on experience
Hours: 36 hours per week
Location: Head Office Wandsworth SW18, and Pan-London Internship sites
Annual Leave: 25 days plus Bank Holidays
Contract: Full Time, Permanent - Flexible hours and work from home days will be considered
Introduction to Generate:
Now in our 6th decade since starting in 1972, Generate has been dedicated to creating opportunity, choice, and support for people with a wide range of learning disabilities. Our mission has always been to support people to live life fully and to continue to grow and develop within diverse communities.
Our mission is delivered through a strong and demonstrable commitment to inclusion and engagement, a co-managed forum and self-advocacy agenda, person-centred community connections, access to work support, tailored Youth support, healthcare and, not forgetting the fun stuff - Social Opportunities - from wrestling to wellbeing!
The role
We are seeking to recruit a highly skilled business professional as our Strategic Operations Manager, to support our Executive Director, cultivating and nurturing partnerships with stakeholders and commercial partners. You will have extensive project management experience, data analysis and reporting skills, plus exceptional people management. You will probably have a relevant degree in social care or community development or equivalent skills or qualifications in business/marketing.
You will be fully accountable for the management, leadership, and sustainable growth of the internship programme in alignment with our objectives. Your responsibilities will include line management, budgeting with the senior management team and deputising for the Executive Director with full operational oversight of all Generate projects.
Lastly, Generate shares a common goal: community, courage, working together, good communication, diversity and inclusion and creativity. We work with people with a learning disability, autism, and other disabilities, to build better lives and connect to communities as equal citizens. People are always welcome and supported and we create a sense of belonging. If you share our goals and have a minimum of two years sector relevant senior management experience, we would love to hear from you.
Closing Date: 1st August 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates will need to undergo an enhanced DBS check.
Generate is an equal opportunities employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of an Individual Giving Campaign Manager for their fast-expanding fundraising team, project managing their iconic BBC Radio 4 Christmas Appeal in the lead up to its 100th Anniversary in 2026.
What’s on offer:
Salary: £43-£48,000 per annum
Working Pattern: Hybrid working from their Bloomsbury office (Central London)
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate. The BBC Radio Christmas appeal generates over £2M income for the Charity, providing a unique and long-standing opportunity to engage a diverse audience to the wonderful programmes that the Charity funds across the country. Key duties for this role include:
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Develop, deliver and evaluate inspiring, innovative and cost-effective Christmas Individual Giving activity, driving engagement and optimising long term value from cold and warm audiences.
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Ensure effective management of the annual BBC Radio 4 broadcast appeal, working with internal and external stakeholders to ensure opportunities to leverage engagement and net income are maximized across all relevant channels. These include broadcast, telephone, social media, paid search, SMS, email, inserts and mail.
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Deliver the Christmas activity as part of an integrated approach, working collaboratively with the BBC, creative and media agencies and colleagues across St Martin’s Charity including the Fundraising, Communications and Programmes teams.
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Work with the Leadership Giving Team to ensure high value giving opportunities arising out of the Christmas Appeal activity and Radio 4 Appeal Anniversary year are optimised.
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Work collaboratively to optimise contactability across Christmas campaign activity, developing a seamless supporter journey that encourages regular giving and increases lifetime value.
We’re looking for the following skills & experience:
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Demonstrable experience of project management across a range of direct marketing channels including print & digital.
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A strong track record of campaign planning, including ideation, proposition development, campaign execution and channel optimisation.
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Experience of sourcing compelling content for utilisation across both online and offline channels.
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Experience of working with creative, print, digital and media agencies, collaborating with them to get the best results.
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Experience of using social media to target, communicate with and engage
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Planning and budgeting experience in an individual giving context.
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Experience of managing broadcast appeals, especially radio appeals is highly desirable.
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Main Responsibilities
Communication and Relationships
- Communicate effectively within the organisation and externally including liaising appropriately with social care, health care and mental health professionals such as schools, social services, CAMHS and GPs.
- Communicate complex and sensitive information to stakeholders.
- Manage individuals and groups, including those who may be distressed by the information given to them.
- Establish excellent internal working relationships with peers and colleagues.
- Model the values and culture of the organisation in interactions and relationships at work.
Knowledge, training and experience
- Assess and engage in interventions with children and young people and/or their significant adult (as appropriate) in accordance with best practice.
- Complete comprehensive assessments which include assessments of risk and determining appropriate level of response/intervention.
- To be accountable for ensuring own practice meets minimum national standards and is compliant with professional Code of Conduct.
- Maintain knowledge about current, evidence-based practice.
- To maintain a personal profile of professional development in accordance with professional requirements/governing bodies.
- Demonstrate knowledge of all relevant policies and procedures.
- To practice in accordance with relevant legislation involving Safeguarding Children and Young People, Safeguarding Adults and the Mental Capacity Act and to be able to provide advice and guidance to other professionals.
- Provide supervision to volunteers in group or individually as needed.
Analytical and judgment skills
- To work within given frameworks for good and best practice.
- To participate appropriately in meetings to plan and/or evaluate strategies of care.
- Responsible for the provision of accurate and timely data to support team and organisational needs.
Planning and organisational skills
- Provide effective day-to-day management of own/team caseload and to collaborate with other team colleagues and/or volunteers in the coordination and allocation of new referrals to the team as required.
- Manage own time and workload.
- Provide cover for other clinical team members, including if appropriate the Associate Director of Clinical Services, during annual leave or sickness.
- Maintain personal identifiable and sensitive data according to information governance guidance and policy.
- Adhere to Information Governance policy and processes.
- Ensure incidents or near misses are reported.
- Ensure accurate written and electronic patient records are maintained, in line with confidentiality, data protection and other statutory regulations and requirements.
- To have a high degree of self-awareness and use this to maintain own and others emotional well being.
- Be able to frequently manage individuals and groups in distress or in conflict with the information presented.
- Resilience to frequently encounter highly emotional circumstances.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Educational/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree in Counselling or Psychotherapy
- Registration with a professional body (e.g. HCPC, UKCP, BACP)
- Evidence of Continuing Professional Development
- Knowledge of best practice in delivering psychological interventions
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling)
- BACP accreditation and/or eligible for BACP accreditation
Skills and Abilities
Essential
- A good understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for children, young people and adults.
- Able to make clear psychosocial assessments inclusive of risks, safeguarding, and mental health needs for children, young people and adults.
- Evidence of working in a psychological framework with children, young people and adult who have experienced common mental health problems (e.g. anxiety and depression).
- Ability to provide support, supervision, and line-management to volunteers or staff as required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Evidence of and ability to work as part of the interdisciplinary team as well as on own initiative.
- Ability to manage own workload and own cases in accordance with best practice and clinical needs.
- Computer Literacy e.g. Word, Excel, Power Point, Electronic Notes systems.
- Planning and organisational skills.
Experience
Essential
- Substantial post qualification experience in counselling or psychotherapy.
- Experience of working therapeutically with children and young people (pre and post bereavement).
Desirable
- Minimum of 300 hours of supervised clinical practice.
- Experience of providing clinical supervision.
Knowledge and Understanding
Essential
- Knowledge and understanding of bereavement, grief and its complications.
- Knowledge of safeguarding legislation and impact on practice.
- Understanding of the organisation as a charity.
Desirable
- Knowledge of current relevant legislation and government strategies.
Other
Essential
- Commitment to equal opportunities.
Recruitment Timetable
Application deadline: Monday 22nd July 2024
Interview date: 31st July and 1st August 2024
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
![Winstons-Wish-Lottery.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/winstons_wish_lottery_2024_06_24_08_33_55_am.jpg)
The client requests no contact from agencies or media sales.
We are launching our external training scheme nationally & have an exciting opportunity for a talented and enthusiastic individual to join Victim Support as a Client Account Manager.
We are looking for a dynamic individual to play a vital role in the success of this new initiative, which will see organisations who sign up become part of a network of organisations who want to ensure victims of crime are understood, listened to and given the best support possible.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is 12 months fixed term, home based, working 37.5 hours per week Monday-Friday 9am-5pm. Travel within England and Wales may be required.
As the Client Account Manager, you'll be instrumental in building and nurturing relationships with organisations who we deliver training to. Your responsibilities will include understanding their needs, serving as their primary contact for inquiries, and researching new opportunities. A key focus of the role will be promoting training options to universities, the private sector and other organisations and services.
This is a challenging yet rewarding role, providing an excellent opportunity for the right person. Previous account management experience is not a prerequisite. Instead, we value transferrable skills such as marketing, sales, community development, community engagement or stakeholder management. Regardless of your background, if you believe you have what it takes, we're eager to hear how you can contribute to the success of this role.
You will need:
- Enthusiasm and a flare for building rapport with a wide range of people
- Excellent time management and prioritisation skills
- Strong communication skills and confidence in speaking to professionals on the phone, virtually and in meetings
- Exceptional listening skills and the ability to disseminate important information to stakeholders
- Meticulous attention to detail and excellent customer service skills
- The ability to think on your feet and be creative and innovative in developing new ideas and ways to engage with external organisations
If the opportunity to be part of this flagship scheme excites you and you think you're up for the challenge, we'd love to hear from you.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
· Location: Home-based/Remote. Must be based in the UK, Germany, France or Spain
· Travel required: 25 days / year (approx.)
Please, send your CV and cover letter at recruitment @ mpeurope. org. Applications without a cover letter will be rejected.
As Scientific and Patient Information Manager, you will work in the Medical Education and Scientific Engagement team at Myeloma Patients Europe. Under the Department Head and MPE Leadership Team, you will oversee the following projects and activities:
European Myeloma and AL Amyloidosis Clinical Trial Navigator Management (Approximately 50%)
MPE has developed an online clinical trial search tool of European myeloma and AL amyloidosis clinical trials for patients and advocates (https:// navigator.mpeurope. org/en). This role will be responsible for the management, improvement, and promotion of this core MPE programme, including:
- Maintain up-to-date and accurate database of all industry and academic recruiting myeloma, AL amyloidosis, MGUS, and smouldering myeloma clinical trials in Europe
- Liaise with industry and academic clinical trial sponsors, clinical trial sites, and other stakeholders to maintain database up-to-date
- Liaise with web developers to manage the Navigator website, make enhancements, and fix technical issues
- Oversee implementation of translated materials in multiple languages
- Elicit feedback from patients, family members, clinicians and other stakeholders to ensure continued improvement and enhancements
- Manage website news and content
Patient Education Management (Approximately 40%)
A key role of MPE is providing up-to-date, comprehensive, and patient friendly educational materials and tools for our members and the patient community, as well as communicating about advances in myeloma and AL amyloidosis. This role will be responsible for working across MPE to develop an educational plan and develop and deliver resources including:
- Perform efficient scientific watch (monitoring advancements in research and clinical development)
- In coordination with the Head of Medical Education and Scientific Engagement, as well as other department Heads (Patient Research, Access and Policy, Communication, Capacity Building and Advocacy), develop and prioritise a patient educational plan based on member and patient needs, scientific advances and cross-department projects
- Research, write, and develop patient education materials including factsheets, Q&As, webinars, infographics, news stories and social media content related to clinical and scientific updates
- Attending (in person or virtually) scientific congresses and developing conference and scientific meeting summaries, organising post-conference webinars for patients in collaboration with the Communication department
- Manage the execution of educational materials from conception to publication in coordination with Department Head, other MPE departments, and external stakeholders (key opinion leaders, proofreaders etc.)
Patient and member support (Approximately 5%)
- Answer medical and scientific inquiries from patients, carers and MPE members
- Seek information by liaising with appropriate stakeholders (industry, academia, MPE Medical Advisory Committee)
- Build good relationships with MPE’s members
Other 5% - staff meetings, annual events, support the rest of the team with clinical and scientific information.
About you
Essential
- A Bachelor’s or a Master’ s degree in a relevant scientific field
- Minimum of four years of relevant experience
- Demonstrable experience (and tested during the interview process) of writing and communicating scientific/complex information for lay audiences across different media
- Ability to understand, read and process complex scientific information (from clinical trials, scientific papers etc)
- Excellent capacity for analysis and communicating (verbally and in writing) clearly for a range of different audiences
- Demonstrable project management experience
- Excellent level of both written and spoken English
- Excellent communication and presentation skills
- Ability to work independently on assigned tasks and take appropriate initiatives
- Confidence in representing an organisation in meetings with external stakeholders at all levels
- Good networking abilities
- Rigorous work methods and high attention to detail
- Willingness to learn and curiosity
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Desirable
- Knowledge of clinical development and how drugs are brought to market for patients
- Knowledge of myeloma and AL amyloidosis and/or immuno-oncology or other relevant field
- Experience of working in a non-profit organisation
- Experience of working in European patient advocacy and/or with patients and their families
- Advanced degree (PhD) in a relevant topic
- Experience with data management
We offer:
- A permanent position with flexible hours in a remote setting
- An exciting position in a European non-profit organisation in the emerging fields of patient-centered healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
- An opportunity to integrate in a young, dynamic and multi-cultural team working from different European cities
About MPE
Myeloma Patients Europe (MPE) is a pan-European organisation representing 50+ myeloma and amyloidosis patient groups from over 30+ European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 10+ staff members runs remotely the day to day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Capacity Building and Advocacy, and Patient Evidence.
MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL Amyloidosis. To this end, the main goals of the organisation are:
- Collaborating on projects to the benefit of the myeloma community
- Exchanging information and best practice
- Developing existing patient groups and encouraging and facilitating the setting up of new groups
- Helping to shape appropriate health-related policies and initiatives on a European and national level
- Ensuring patients across Europe receive timely access to new treatment
- Stimulating and promoting patient-centred research and clinical trials
- Developing a strong evidence base for the needs and wants of patients and their role in research
- Providing information, educational and outreach programmes to member groups
Learn more about our programmes: https:// www. mpeurope. org/
If you wish to apply, or have any questions, please send an email to recruitment @ mpeurope. org.
The deadline for applications is July 19th and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
The client requests no contact from agencies or media sales.
Job Purpose
Our mission is to inspire, involve and empower older people in Scotland, and influence others so that people can enjoy better later lives. To help us achieve that, our Individual Giving fundraiser will aim to acquire new donors and maximise income from existing donors.
As an Individual Giving Fundraiser you will plan, develop and implement a programme of individual giving campaigns to acquire new one-off cash and regular donors, secure repeat donations from our warm database and upgrade donors to maximise and grow our induvial giving income.
You will analyse and monitor performance of campaigns and make tactical and strategic recommendations to enhance results using the full marketing mix. You will lead on developing donor journeys for our existing and new supporters ensuring donors feel valued and understand the impact their donations make.
Living our values, you will approach the role with integrity, while involving, inspiring and empowering our teams, so that together we can create better outcomes for older people in Scotland.
What you’ll do
Individual Giving
· Using a storytelling technique develop and deliver all aspects of direct marketing appeals ensuring effective and emotive copywriting and by working collaboratively with colleagues and external suppliers to deliver within budget and meet income targets.
· Co-ordinate all aspects of Age Scotland’s donor acquisition programme to develop and build our individual donor base using traditional and digital channels.
· Lead the creation and implementation of donor journeys to recruit, retain, upgrade and re-activate donors. Review and make recommendations where appropriate.
· Explore, develop and test new ways of recruiting new donors and generating income.
· Lead the creation of a strategy to re-activate lapsed donors.
· Develop and implement plans to recruits payroll giving donors.
· Work with colleagues throughout the organisation to identify, engage and cross-sell individual giving opportunities to key stakeholder groups.
· Evaluate all campaigns and prepare reports and recommendations for the development of individual giving based on data and insight.
· Provide expertise and guidance on all matters relating to Gift Aid, including maximising income, and work closely with the fundraising and database administrator to ensure gift aid declarations are processed timely and accurately.
· Project and forecast income.
· Support the development of a mid-high level donor strategy.
Fundraising administration and processes
· Work closely with the Fundraising & Marketing Assistant to warmly thank donors for their support and ensure an exceptional level of donor care.
· Capture monthly income from the different individual giving income streams on the fundraising database.
· Lead on tracking individual giving income to meet targets and ensuring costs are within budget.
· Project and forecast income and contribute to annual operating plan.
· Ensure the website is up to date with individual giving fundraising activity.
· Ensure all individual giving activity is run in compliance with the Chartered Institute of Fundraising codes of practice.
· Maintain accurate and up to date records and accept responsibility for the safe and secure handling and storage of confidential information, and in accordance with GDPR and Age Scotland’s own data protection policies.
· Work with the fundraising and database administrator to ensure gift aid claims are processed accurately and timely.
Other Duties
· When required, support in taking donations or setting up regular donations over the phone.
· During peak campaign periods support in the processing of donations.
· Attend, present and participate in events and meetings, as appropriate, to represent and promote Age Scotland’s interests.
· Work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.
· Ensure that all activities are carried out in accordance with relevant legal and regulatory conditions.
What you’ll bring
Experience:
· Minimum 2 years’ experience within a similar role.
· Demonstrable experience of delivering direct marketing appeals and a proven track record of securing income using the full marketing mix.
· Experience of managing individual relationships.
· Experience of developing existing income streams and new successful fundraising initiatives.
· Experience of ensuring activities and fundraising materials are aligned with brand and tone of voice.
· Experience of working in a target driven environment and of meeting or exceeding targets.
· Proven experience of copywriting and storytelling to create engaging content.
· Experience in project management, reporting and analysing results (desirable).
· Experience of using website content management systems (desirable).
· Experience of monitoring budgets (desirable).
· Experience of using Raiser’s Edge or similar CRM (desirable).
· Experience of monitoring budgets (desirable).
Qualifications:
· Member of the Institute of Fundraising (desirable).
Knowledge, Skills & Qualities:
· Knowledge of Gift Aid, GDPR and fundraising best practice.
· Excellent communication skills – both written and oral – and the ability to communicate to a variety of audiences and write concise and engaging copy.
· Ability to work on own initiative but to also work closely with colleagues and managers across a variety of functions to achieve objectives.
· Strong people skills with the ability to develop and cultivate relationships.
· Excellent interpersonal, listening, communications, presentation and networking skills including the ability to make a compelling case for support.
· Ability to win people over and convey ideas succinctly and persuasively.
· Good organisational skills, ability to work flexibly, prioritise workloads, manage competing demands and work under pressure and to tight deadlines.
· Team approach and ability to work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.
· Competent user of Microsoft Office applications, including Excel, Word, Outlook and Teams.
· Knowledge of current fundraising trends and social and political issues particularly in relation to Scotland’s older people (desirable).
· Ability or knowledge of storytelling techniques in fundraising (desirable).
· Confidence in public speaking and to a range of audiences (desirable).
Additional requirements
· Desire to seek out professional development opportunities and to shadow other fundraisers to learn and grow.
· The role requires occasional travel in Scotland and occasional weekend work.
· Commitment to the aims and vision of Age Scotland and the ability to demonstrate our values (Empowering, Inspiring, Inclusive & Integrity) in your work.
· Commitment to work alongside and support volunteers.
· An understanding of and commitment to equal opportunities.
· Willingness to work from the Edinburgh Office as part of the role (NB, travel costs from home to the office will not be reimbursed by Age Scotland.)
· Employees are expected to have a suitable homework space with a good broadband connection for occasional home working.
· Employees are expected to undertake any and all other reasonable and related tasks allocated by their Line Manager.
· Employees enrolled in Multi-Factor Authentication (MFA or 2FA) will be expected to install and maintain an app on either their personal or work mobile device.
The client requests no contact from agencies or media sales.
Hours: 35
Contract: Permanent
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Member Intelligence Manager, a key leadership role with responsibility for how we use member data effectively. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in making a difference to the work of the National Housing Federation through effective use of member intelligence data? The successful candidate will manage a small team and play a leadership role in our member intelligence work, whether that is data about our members to inform our member engagement and policy positions, or work to make sure we can increase our commercial income and develop new products and services for the sector.
In addition to managing our data, this post will also have primary responsibility for the translation of data into intelligence to help the wider organisation understand membership trends and changes - allowing us to respond quickly to the changing needs of members and drive the quality of our member offer.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- To provide leadership and support to the team in line with the core values of the organisation and with our commitment to drive standards of service to our members.
- To lead a cross-directorate programme of work through the Data Strategy Implementation Group.
- To establish systems and processes to collect, maintain and utilise member data and intelligence effectively.
- To manage the interface with our Customer Relationship Management system to ensure accuracy and efficiency.
- To use data and intelligence to map key trends and changes within the sector and to make recommendations to senior staff about the implications of those trends for our work.
- To work with communications colleagues to use data and intelligence to shape our messaging about how the sector is regarded by members, stakeholders and the wider public.
- To work with marketing and commercial colleagues to ensure that we use our data and intelligence to target our commercial products and events effectively, and put processes in place to utilise data to drive improvement.
- To work with colleagues across the organisation to create a culture that understands and is able to utilise data effectively.
- To act as the key contact point for all member survey work.
- To ensure that all of our internal systems and decisions are based on a common set of data.
The successful candidate:
The successful candidate will be able to demonstrate:
- Experience of playing a strategic role in the use of data in a membership, not for profit or business environment.
- Excellent analytical and numeracy skills.
- Ability to communicate effectively and proactively drive forward data-driven decision making.
- Effective use of CRM systems to inform and delivery high quality customer service and insight.
- Sound knowledge of GDPR and data protection legislation.
- Experience of data visualisation tools, such as Tableau or Power Bi.
- Experience of effective team management.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 31 July 2024
Interview date: 14 and 15 August 2024