Marketing and communications jobs

Can you write compelling copy, own your work and get results? We're hiring a freelance Communications Officer for 8 hours a week, starting asap. We’re looking for a proactive professional to support our mission to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets.

In this hybrid role, you’ll have the chance to own and drive forward Globe Community Project’s communications strategy, taking a proactive approach to campaigns and initiatives, social media and supporter engagement, and meeting targets to inform, grow and reward our supporter base.

You’ll be joining the charity at a time of growth, and there’s scope for you to make a huge impact on our ability to reach and connect even more isolated people. As a loneliness charity, our communications are key.

You’ll either be in part-time work and looking for more hours, or a freelancer with space to take this on. You could work your hours across one or more days; we don’t mind as long as you can drive results, be flexible and responsive where needed. 

You must live locally or within easy reach of East London, and have the right to live and work in the UK.

Campaigns and initiatives
Producing compelling and impactful communications.

• Writing copy.
• Creating and developing content and graphics.
• Publishing on, and assisting with the development of, the GCP website.

Social media
Full responsibility for the social media channels.

• Creating and scheduling posts and content
• Engaging with others and with relevant trends.
• Setting and tracking key performance indicators (KPIs).

Supporter engagement
Keeping supporters and donors informed and involved.

• Crafting and designing compelling emails, with at least 1 email newsletter per month.
• Promoting opportunities for participation – including surveys, volunteering and
• fundraising campaigns.
• Refining segments and user journeys.

Strategy

• Making key contributions to the development and delivery of our strategic communications plan, including setting targets and timeframes within your first month.

Community events

• Gathering stories and content from participants at our activities in East London.
• Supporting occasional fundraising events.

An exciting opportunity has arisen for an experienced social and digital media professional to join the leading international horse charity World Horse Welfare. 

The Social and Digital Media Officer plans, creates and publishes the charity’s social media and digital communications, ensuring accurate content and the right brand look, feel and messaging.  Working to the Head of Communications and with the wider team, you will organise and proactively seek out stories and other content from across the charity to engage audiences through our digital media channels, including social platforms, the website and email. A key part of this role is testing and refining approaches to increase reach, engagement, website traffic and donations and to rigorously monitor and evaluate results to inform further activity. 

We are looking for someone who has experience in the management of social media channels, a passion for social and digital media with a creative approach to engaging online audiences.  You will possess first-rate written and oral communications skills, digital content creation including images and video, excellent attention to detail and the ability to write quality copy in a variety of styles quickly.  You must be proactive, confident and capable of working with people at all levels in a variety of spheres. You must have a flexible approach to your work and be willing to work outside of normal office hours where necessary.  Equine knowledge and experience is highly desirable.

The role is based in Norfolk and is a hybrid split of 2 days in our head office in Snetterton and 3 days at home.  You may be required to attend events around the UK and visit the charity’s four rescue and rehoming centres to gather content. 

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year).  Death in service, free parking and bike to work scheme.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

Reports to: Head of Marketing, Communications and Membership
Manages: Membership Executive
Salary range: £38,251 – 47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose
 
As BSR’s Membership Manager you will be responsible for overseeing BSR’s membership offer. You’ll work on plans to recruit members across a range of roles in the rheumatology specialty and engagement tactics to ensure members are retained year on year. 

Working closely with the Head of Marketing, Communications and Membership, you’ll drive forward a compelling value proposition for membership by refining our benefits package and developing tailored audience content. With responsibility for our digital-first membership engagement plans, you’ll work on strategies that drive our engagement, provide real-time feedback and give us insight into how our members behave. 

You’ll lead and coach a Membership Executive to develop their skills and together, provide excellent customer service and membership experience. 

Main responsibilities

Membership recruitment and retention 

• Develop and execute strategies for acquiring new members 
• Engage in digital outreach and in-person networking to promote BSR membership and develop a deep understanding of our audiences and the pressures they face 
• Cultivate relationships with current members to ensure high retention rates and insightful feedback loops 
• Monitor membership trends and adjust recruitment and retention strategies as necessary
• Support strategic networking by facilitating meetings with members and the Senior Management Team/President(s)

Customer service and member engagement 

• Serve as a key point of contact for all member enquiries, providing an exceptional service 
• Ensure a positive experience for new and existing members with engaging communications, including regular newsletters and lifecycle campaigns 
• Organise and host events, webinars, and other member engagement activities to foster community 

Database and process management 

• Maintain an up-to-date and accurate membership database (CRM) and an internal super-user 
• Track membership renewals, payments, and communication preferences 
• Analyse membership data to identify trends, opportunities for growth, and areas for improvement 
• Oversee membership billing, including invoicing, payment tracking, and collection efforts 
• Monitor membership revenue and work with the finance team to report on financial performance
• Develop pricing strategies as needed

Reporting and analysis

• Prepare regular reports on membership growth, retention, engagement, and financials for the Senior Management Team and Board of Trustees 
• Use data and feedback to continuously improve the membership offering from BSR 
• Stay up-to-date on membership trends, membership models, and best practices to keep the BSR offer relevant

Person Specification

1.  Experience of working in membership or relevant customer-facing role 
2.  Experienced in database management and working with digital collaboration tools 
3.  Strong skills in data analytics, insight and impact measurement 
4.  Excellent communication skills and the ability to communicate with a variety of audiences across multiple channels (including digital) 
5.  Strong management skills to direct, support and motivate their staff to perform to high standards
6.  Excellent organisational skills 
7.  Ability to build effective collaborative partnerships with internal and external stakeholders 
8.  Strong problem-solving skills 

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 
Our values are: 

• Celebratory – we celebrate the achievements in rheumatology 
• Inclusive – we support everyone in the rheumatology community 
• Sustainable – we work to reduce the impact of our activities on the environment 
• Leading – we use our profile to drive change and support those working in the specialty 
• Collaborative – we always seek to work with others to have a greater impact 

The role

We are seeking an experienced marketing and communications manager to raise awareness of, and engagement with, the activities of our Enterprise directorate, with a particular focus on our portfolio of regional Hubs.

The successful candidate will develop and deliver marketing plans and produce assets which may include social media posts, paid digital marketing, email newsletters, digital graphics, printed flyers, video clips, blog posts or press releases – tailoring each to regional audiences around the UK. While raising awareness of our regional Hubs with targeted outreach for key local activities, you will also work closely with a small Programme Communications team to contribute to communications plans for our entire suite of Enterprise Hub programmes, helping ensure that each delivers a sufficient volume of high quality, diverse applications from across the UK.

You will be expected to recommend marketing approaches to make an impact, while monitoring and evaluating campaigns to learn from successes and make suggestions for improvement. With good all-round communications skills, you will need to craft high impact copy as well as produce eye-catching visuals, all while adhering to the Academy’s and Enterprise Hub’s brand and visual identity guidelines. It will be vital to work in collaboration – managing suppliers, meeting the needs of colleagues in multiple teams, and working closely with external partners.

As part of the role, you will have a good eye for a story and will capture case studies of success from across our UK community of awardees. Working closely with our regional engagement team based in Hubs around the country, you will ensure our outreach aligns with the needs and expectations of regional audiences and find opportunities to leverage local influencers to strengthen our reach.

The Royal Academy of Engineering’s Enterprise Hub is ranked by the Financial Times as one of the top 10 startup hubs in Europe, providing a unique package of equity-free funding, training, networking and mentoring from the UK’s top engineers. Over the last decade, we have supported more than 500 researchers, recent graduates and SME leaders to start up and scale up businesses that can give practical application to their inventions.

As a national Academy, the Royal Academy of Engineering provides specialist support for engineering and technology startups and scale ups right across the UK. In addition to our London base, we also operate regional Hubs in Belfast, Swansea, and Glasgow, with more to launch in 2025.

It is expected that regular travel between these Hubs and to regional events will form a key part of this new post. We are happy to consider applications from individuals willing to be based in our London, Belfast, or Swansea offices.

Our location

Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.

Who are we?

Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change to global health pandemics and cyber threats.

The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.

With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.

Why work for us?

We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.

This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.

We are looking for talented people who want to make a difference, to join our team – is this you?

For more information and to apply, please visit our careers page.

Closing date: 22 April 2025.

Interview date: 28 April 2025.

The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.

The Academy is proud to be an ‘A’ rated visa sponsorship licence holder and will consider visa sponsorship for a migrant skilled worker visa (1 to 5 years) or a new entrant visa (1 to 2 years) where a role is eligible (as defined by the Home Office), in that a suitable Standard Occupational Classification (SOC) code is identified, and minimum salary expectations are met.

A certificate of sponsorship and a skilled worker visa application will only be made when an applicant is successful in being ‘conditionally’ offered the role. Offers of employment under the Academy Visa Sponsorship Scheme will not be confirmed until the visa application has been formally approved by the Home Office.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is a brilliant opportunity to inspire our amazing supporters to fundraise for Breast Cancer Now. Your focus will be to develop marketing plans and campaigns for products across the community & events portfolio; from our flagship fundraising event the Pink Ribbon Walks and unique challenges such as Night in the Wild through to third party events such as the London Marathon and Great North Run. You’ll also work on the marketing of our community fundraising activity including DIY fundraising and in-memory giving.

It's an exciting time to join Breast Cancer Now, the charity is growing and the community & events programme continues to see incredible performance. Reporting into the senior marketing manager of community & events, you’ll be joining a collaborative and supportive team with great camaraderie where you’ll have the opportunity to develop in your role.

You’ll help to create engaging and compelling campaigns and communications to reach both new and existing supporters through digital and integrated campaigns. Working alongside the community & events marketing officer that you’ll line manage and the senior marketing manager, you’ll be planning, delivering and evaluating multiple campaigns at any one time; this variety and pace will enable you to gain great experience.

About you

You’re committed to raising money, have a passion for high-quality marketing, and want to work on some of the sector’s most high-profile products.

This role focuses on delivering integrated warm and cold marketing campaigns. Alongside the Marketing Officer and Senior Marketing Manager, you will develop and execute campaigns for our incredible portfolio of event marketing, inspiring tens of thousands to participate and raise millions for Breast Cancer Now each year. The role covers the full marketing mix, including paid social, email, print, direct mail, radio, and other relevant channels.

With strong marketing experience, you can skilfully plan and deliver campaigns across online and offline channels to reach targets. You have experience developing engaging direct response campaigns and excellent copywriting skills to create materials for different channels and audiences.

Passionate, creative, and detail-oriented, you bring exceptional project management skills and a drive to make a meaningful impact. You thrive in a fast-paced environment, working flexibly and adapting as needed.

Your project management experience enables you to oversee multiple campaigns while collaborating confidently with agencies, stakeholders, and teams to deliver quality work on time. A strong understanding of KPIs allows you to evaluate and optimize campaigns, applying insights to improve future performance. These skills also equip you to manage, support, and develop the Community & Events Officer.

This is an excellent opportunity to further develop your marketing skills in charity event fundraising. While experience in Community & Events fundraising is a bonus, we welcome applicants from other fundraising disciplines or relevant sectors.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

To support Breast Cancer Now’s commitment to a meaningful and positive induction process, staff members will be asked to consider coming into the office more frequently each week with their manager, team and line report, during their initial period of employment.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Monday 21 April 2025

First round interviews Wednesday 30 April and Thursday1 May 2025

Second round interviews Week commencing 5 May 2025

Big Leaf Foundation is now entering its sixth year and we are looking to the future. To ensure we can continue to fulfil our objectives we want to engage more people in our work and make our collective ‘voice’ louder through increased awareness of the issues and how people can help. Our Communications & Campaigns Coordinator leads our communications and supporter engagement work including developing and implementing our communications strategy.

We’re determined to put user-voice at the heart of what we do and to provide a more hopeful and human-centred narrative around asylum. Our Communications Coordinator will lead this work, building case studies and supporting our young people to share their stories through our new Youth Ambassadors programme. We also want to build links with other organisations that campaign to improve the rights of displaced young people and/or ensure existing legal rights are upheld – exploring how Big Leaf can best support and add value to these campaigns.

About the role

Are you an innovative communicator, energised by the opportunity to work in the heart of Westminster on the big political challenges of our time? If you bring compelling storytelling skills, excellent media networks and a creative, entrepreneurial approach, we would love to hear from you.

At a time when political, social and economic challenges are growing in the UK and abroad, the stories Demos is here to tell – of the power of democracy, citizen voice and radical new approaches to technology, public services and the economy – have never been more important. This is a career-defining opportunity to play a key role in shaping the voice of one of the UK’s most dynamic and influential think tanks, as we enter an exciting new phase of growth.

You will report to the Director of Policy and Impact, and will be responsible for designing and delivering a compelling communications strategy to grow Demos’ profile, reach and external impact. You will be excited by the opportunity to work on some of the most pressing and complex policy challenges, such as national renewal, growth and mission-led government, ensuring Demos’ voice is heard by the audiences that matter most to us, including MPs, journalists, civil society organisations, and industry.

Line managing our Content and Production Officer to provide high-quality design and content production support across our project work, you will be experienced working across media, socials and in-house channels (e.g. newsletters) to create and respond to opportunities for impact. A skilled storyteller, you will write, edit, coordinate and publish content across multiple channels, ensuring consistent, distinctive tone of voice and strong and clear narrative in the crowded communications spaces we work in. 

You will bring keen understanding of the power of brand, including visual identity, to drive impact, and will be confident using data and analytics to inform and improve our communications strategy. 

What we offer

• Generous leave entitlement: 27 days + Bank holidays + 3 additional days off between Christmas and New Year
• Enhanced pension contribution: 6%
• Enhanced sick pay
• Enhanced parental leave
• A forward-thinking, supportive and collaborative team

At Demos we centre staff wellbeing as a key priority; we will make every effort to ensure staff feel happy, healthy and valued as part of our integral team.

DIEJ at Demos

At Demos, we recognise, celebrate and promote the positive contributions that are made by diverse groups. We exist to proactively tackle social and economic exclusion and engaging with and promoting the voices of people whose voices may not otherwise be heard is core to our work. We believe that this should be reflected in our team and we strongly encourage applications from people from minority ethnic communities, people with disabilities, or others with lived experience of disadvantage. We expect all members of our team to recognise and value differences and the unique contributions that people make to the way we conduct our work and develop our insights, and encourage people to bring their diverse perspectives and backgrounds into their work on a day-to-day basis. We have flexible working policies and would be happy to discuss flexible working requirements with any candidates. Read our full DIEJ policy on our website. 

Volunteer Centre Sutton is looking for a passionate and creative communicator looking to make a real impact in the community. This is a new role and we are seeking a dynamic Marketing Project Coordinator to join our dedicated team! In this exciting and varied role, you’ll be responsible for developing and delivering effective marketing strategies to promote our volunteer-led projects, highlight their impact, and drive volunteer recruitment. You’ll also play a key role in supporting events, fundraising, and providing essential administrative support to the CEO and wider team to ensure the smooth running of our charity. This is a varied and flexible role, where you can bring your skills, enthusiasm and support us to grow our fabulous projects.  We will offer you support and the opportunity to develop, therefore you could be a graduate or early in your employment or perhaps a very experienced marketing coordinator looking for a flexible, fun post. If you’re ready to work with an amazing team and help strengthen our community, we’d love to hear from you! 

Role Overview:

We are looking for an experienced Senior Marketing Manager – Fundraising to join a well-established and impactful health charity. This is an exciting opportunity to take the lead in developing and executing marketing strategies that inspire and engage donors to support the charity’s vital fundraising efforts.

You will play a key role in driving both donor acquisition and retention, ensuring that the charity meets its fundraising targets and continues to make a meaningful impact on the lives of those in need. This is an initial 3-month contract with the potential for extension or conversion to a permanent role.

Key Responsibilities:

· Lead fundraising marketing campaigns, developing creative strategies that drive donations and increase engagement with both individual and corporate supporters.

· Develop and implement strategic marketing plans to ensure fundraising activities are aligned with the charity’s mission, objectives, and values.

· Manage multi-channel fundraising campaigns, including digital, social media, email, and print, to effectively reach and engage current and potential donors.

· Collaborate closely with the Fundraising Team, ensuring seamless integration between marketing and fundraising strategies to meet fundraising goals.

· Monitor and analyse campaign performance, using data to provide insight and make recommendations for continuous improvement.

· Build and nurture relationships with key stakeholders, including donors, partners, and external agencies, to strengthen fundraising efforts.

· Manage the fundraising marketing budget, ensuring campaigns are cost-effective while delivering maximum impact.

· Lead, mentor, and support a small marketing team, providing guidance and training to junior staff to enhance their professional development.

Person Specification:

· Proven experience in fundraising marketing, with a strong track record of delivering successful campaigns that drive donations and engagement.

· Strong strategic thinking with the ability to develop and execute comprehensive marketing strategies tailored to fundraising objectives.

· Excellent written and verbal communication skills, with the ability to craft compelling messages that inspire action and resonate with donors.

· In-depth knowledge of multi-channel marketing, particularly in a fundraising context, and how to leverage digital, social media, and traditional channels effectively.

· Project management skills to manage multiple campaigns simultaneously while ensuring deadlines are met and objectives are achieved.

· Strong analytical skills, with the ability to track and report on campaign performance, and make data-driven decisions for optimisation.

· Experience in leading and supporting a team, providing mentorship and guidance to junior staff members.

· Experience working within a charity or non-profit organisation, particularly in fundraising and donor relations.

· Familiarity with CRM systems and fundraising platforms to support campaign management and donor engagement.

· Understanding of digital fundraising trends and tools.

· Budget management experience in a fundraising context.

What’s on Offer:

· A competitive day rate of £222–£244 PAYE + holiday pay for the successful candidate.

· A hybrid working pattern, requiring travel into London 1–2 days per week for workshop meetings.

· An initial 3-month contract with the potential for extension and the possibility of applying for the permanent position.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Raise Your Hands is not like other charities. We innovate in the philanthropic space, acting as a conduit between exceptional small charities that change young lives and companies/people who want a different experience of giving.

We engage with donors in ways that other small charities can’t and are seeking a Digital Marketing Executive to join our team, to plan, coordinate, and execute our digital marketing strategy to drive donor generation and retention. 

As Digital Marketing Executive, you’ll be playing a critical role in helping this small organisation continue to punch above its weight in terms of impact.

The role offers a high level of flexibility and a chance to work within an innovative and dynamic non-profit organisation.

Salary– £32,000-36,000 FTE pro rata depending on the candidate

Hours – Between 21 hours (0.6 FTE) and 28 hours (0.8 FTE)

Location – Fully remote working, with monthly in-person meetings in London.

Flexibility – We are committed to a healthy work-life balance and are truly flexible in our working culture. We will consider job share, compressed hours and flexible hours. 

For more information on the role and what we are looking for in a candidate please read the full Job Description below.

Join us in making a difference in the lives of children and young people across the UK!

 Job purpose:

We are looking for an organised, enthusiastic, and experienced Digital Marketing Executive with a passion for social media and marketing to join the Spread a Smile team.

Reporting to the Head of Marketing, you will help to deliver our marketing strategies and day-to-day output across our digital platforms including social media, website and e-comms and our Smile TV online viewing channel for families.

You will play a key role driving social media growth with responsibility for developing and posting creative content and managing interactions across our social media platforms, ensuring that we remain consistent in terms of brand and tone. You will have an excellent understanding of and passion for social media (TikTok, Instagram, Facebook, X and LinkedIn), uses, trends and development.

You will provide marketing support across the Fundraising and Services team, including producing marketing/fundraising materials and literature, appeals and events collateral (services and fundraising related), case stories, PR activity, and supporting management of our photo / film libraries and brand.

You will be brilliantly organised, and comfortable working across a wider team, juggling multiple projects at a time. You will be willing to go the extra mile to help us reach new audiences and achieve our strategic aims.

Key responsibilities and duties:

• Responsible for the day-to-day output of our social media content across Instagram, Facebook, X, TikTok and LinkedIn (we use Hootsuite). Scheduling, writing and producing content (including reels), responding to comments and messages etc.

• Leading on the development of our TikTok channel, delivering engaging content and plans to grow this platform in particular. Also mirroring for Instagram too.

• Managing our Linktree platform (Instagram) and exploring other suitable platforms and reporting for socials.

• Supporting the Head of Marketing to develop social media strategies and growth plans, identifying new audiences, influencer targets, creative content, trends, and PR/marketing opportunities and exploring sponsorship and advertising.

• Using Canva to create social media content, charity materials and videos/reels.

• Responsible for the day-to-day upkeep and update of the Spread a Smile website, making amends and creating content as required.

• Supporting the Head of Marketing on wider website development and marketing strategies and support tools such as researching and using AI i.e. ChatGPT.Responsible for creating monthly supporter e-newsletter in Mailchimp, regular family e-newsletters (4 per annum) and other e-comms, (with Head of Marketing leading on content strategy), helping to ensure schedules for delivery are agreed and adhered to.

• Working with the Head of Marketing to maintain brand quality control, ensuring brand guidelines and support materials are up-to-date and accessible to the whole team.

• Researching and exploring marketing and promotional initiatives and avenues such as Google Ads, PPC, Instagram / Facebook promotions / sponsorship / ads etc.

• Managing Google Analytics and communications tracking, producing monthly reporting on marketing activity using agreed reporting template, including website activity, e-comms performance, social media performance and growth and audience analysis.

• Liaising with external designers as required on charity collateral and managing relationships with printers, obtaining relevant quotes and ensuring costing clarity.

• Supporting the Head of Marketing and wider fundraising team on fundraising appeals and events, helping to deliver relevant collateral, promotional strategies and communications and supporting fundraising relationship requirements as needed (i.e. website news stories etc).

• Working closely with the Head of Marketing and Services team to support marketing requirements for the Services and family events, including delivery and production of materials, visiting hospital partners to take good quality photos and film content etc.

• Attending our Family events as required to support with photos and marketing content.

• Helping to maintain our photo library and ensuring good management systems

General:

• Work in accordance with the organisation’s Vision, Mission and Values and all policies and procedures

• Support a culture of care for the team, volunteers and the families that we work with, including appropriate responsibility for safeguarding. Follow the organisation’s safeguarding policy and procedures at all times

• Contribute to the culture of the organisation, actively supporting wider organisational activities including attendance fundraising events.

We’re looking for a Digital Content Manager with a background in delivering engaging and accessible digital content across channels, as well as previous experience of line management, to join our friendly, agile and expert Digital team.

As Digital Content Manager, you'll be responsible for planning, creating, re-purposing, reviewing and scheduling high-quality, accessible content across our digital channels - web, social and email marketing. With expertise in content strategy and ideation, SEO, content marketing and optimisation, you will ensure our digital content meets our strategic objectives, digital goals and audience needs.

Hybrid working with some regular time in our Cally Yard, London office, by agreement.

Do you have the desire to empower and promote independence and an interest in mental health? 

Senior Digital Marketing Manager - £44,720 - £47,320 per annum pro rata to £36,259.46 - £38,367.57 (Salaries vary depending on experience)

Hours – Part-Time 30 hours per week - over 4 days, Monday - Friday

Department – Communication & Fundraising

Location – Hybrid - One day in the office at AGP, Littlemore, Oxford, plus additional days as required

What You’ll Be Doing:

Response are looking for an enthusiastic & creative individual to join our Communication & Fundraising team as Senior Digital Marketing Manager. The Senior Digital Marketing Manager will lead the development and implementation of Response’s social media strategies, overseeing both paid and organic content to raise awareness of the organisation’s work, connect with key stakeholders, and drive digital fundraising. As part of a small, dynamic team of five, including the Associate Director of Fundraising, Communications and Marketing, and two Communications and Digital Marketing Officers, and a PR consultant the postholder will play a central role in enhancing our digital presence, delivering results-focused campaigns, and supporting the broader communications and fundraising goals of Response. 

Overall job responsibility: Further detail can be viewed in the Job Description. Some of the core duties include:

Lead the planning, implementation, and optimisation of paid and organic social media campaigns.

Work collaboratively to identify target audiences and create tailored, impactful content to engage potential donors, key stakeholders, including commissioners, potential new employees and those who may benefit from our services.

Oversee  the creation of compelling, high-quality content that demonstrates the impact of Response’s work, using lived experience stories, case studies, and data-driven insights.

Oversee the management of all social media platforms, including Facebook, Instagram, LinkedIn, TikTok, and others, ensuring consistency with brand messaging.

Identify and develop opportunities to grow digital fundraising, leveraging paid social media campaigns, crowdfunding, and other tools.

The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: 

Educated to degree-Level or CRM or equivalent experience.

Strong understanding of digital marketing strategies, tools, and trends, including paid social, SEO, and email marketing best practices.

Awareness of public relations principles and best practices in digital communications.

Experience managing social media platforms, including community management and performance optimisation.

Experience managing the design and production of marketing materials, with proficiency in tools such as Canva or Adobe Creative Suite.

Strong written and verbal communication skills with an ability to write persuasively for diverse audiences.

What We Offer:

33 days annual leave (inclusive of bank holidays)

Blue Light card and other discounted shopping

Employee Assistance Plan - with access to free counselling

Cycle to Work Scheme (after probation)

Enhanced family friendly leave

Flexible and agile working opportunities (role dependent)

Professional qualification sponsorship and study leave

£500 refer a friend bonus scheme

Optional health cash care plan with money off prescriptions and treatments

Wellbeing hub and mental wellbeing support app - approved by NHS

Free flu jabs

Free DBS application.

If this Senior Digital Marketing Manager position sounds like the role for you then please apply today! We would love to hear from you! To learn more about Response and what we do, please visit our website. Closing date – 23/04/2025. 

Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

Can you deliver sector-leading, highly effective ATL marketing campaigns and customer journeys that inspire more people to engage with and support British Heart Foundation (BHF) and its life saving work? 

Do you have the marketing experience to lead the development, execution, and evaluation of our pivotal integrated Christmas campaign for 2025? 

About the role 

As one of our Senior Marketing Managers in the Brand team, you will be at the forefront of delivering the integrated Christmas campaign for 2025. You will lead the development, execution, and evaluation of this pivotal campaign, ensuring all activities are completed on time, within budget, and meet their targets. This campaign is crucial in inspiring more people to engage with and support the BHF’s life-changing, life-saving work. 

Your role will be vital in maintaining consistency across all integrated activities and identifying and leveraging income-generating opportunities, as this is one of our most critical income-generating campaigns. 

You will oversee the expert delivery of our brand messages and the application of our visual identity across all communications charity-wide. You will challenge agencies, partners, and in-house teams to create integrated and inspiring work that showcases the power of the BHF brand. 

With a deep understanding of the charity, its strategies, objectives, brand challenges, and project priorities, you will contribute to briefs, develop creative ideas, and provide feedback to agencies and campaign leads. Collaboration is at the heart of this role, as you will help leverage, manage, and integrate key partners, including agencies and teams across the organisation, to increase income through established fundraising and brand initiatives. 

This role is essential in helping BHF provide information and support to everyone affected by cardiovascular disease. 

About you 

With a strong experience in developing and leading integrated brand campaigns, you’ll be both innovative and creative, with expertise in brand and visual identity management.  

You’ll have a CIM/IDM or similar marketing qualification and a proven track record in leading multi-channel marketing campaigns, preferably in charity or health marketing, ensuring projects are delivered on time, within budget, and to brief. 

Additionally, you have strong influencing and negotiating skills, with previous experience managing agencies and suppliers and fostering collaboration with diverse teams and stakeholders, using diplomacy and empathy. 

To be successful, you will be:

• Proven experience in developing and leading ATL integrated brand campaigns
• Experienced in marketing activities across various channels and formats including TV, radio, outdoor, press, digital. 
• Experienced in leading large external and internal partners in the delivery of an integrated campaign. 

Working Arrangements

This is a  fixed term contract until 31 March 2026. 

This is a blended role, where your work will be dual located between your home and our London office (NW1 7AW). 

At BHF we believe in the power of being together, in this role we will require you 1- 2 day week in the office.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
 
About us 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What we offer you 
 
To find out more about benefits available at the BHF please download our benefits document at the bottom of this page. 
 
Interview process  
 
There will be two stage interview process.  The first stage is planned to be on the 28th April 2025. The second stage interview are planned for the 5th May 2025.