Marketing and brand manager jobs in richmond upon thames, greater london
We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.
If you are just looking for a job, then we are probably not for you. However, if you are an experienced Corporate Partnerships Manager with a track record of driving high-value, purpose-driven partnerships that create lasting impact and you are looking for a challenge, a chance to make a huge difference and you want to be part of a high performing team which gets things done, then we would like to hear from you.
We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.
We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.
We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.
How to Apply
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role. Generic letters and agency approaches will not be considered. Please also include your CV.
For Job Role specifics please see the Job Description.
Closing date for applications is 11/05/25.
First stage interviews will be held w/c 19/05/25.
Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply. We are a Disability Confident Employer.
The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a DBS check.
We will only contact those who have been selected for interview.
We request no contact from agencies.
We are Special Olympics GB. We are Inclusion in Action.




Using Anonymous Recruitment
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Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This newly created role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on last year’s extensive rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
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Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
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Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
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Produce dynamic newsletter content that strengthens reader engagement and drives action.
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Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
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Handle press enquiries and proactively promote 999 Club’s work across media channels.
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Establish a Patrons Programme that reflects 999 Club’s our unique and diverse character and supports strategic growth.
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Launch and develop the Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
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Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
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Produce regular reports, data and analytics on social media and website activity to inform strategy.
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Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
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Maintain and update the WordPress website, applying best practices in SEO and accessibility.
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Support colleagues with research, case studies, consultations, and other initiatives.
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Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
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Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
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Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
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Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
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Proven expertise in communications, marketing, and brand development.
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Strong customer service and public relations skills.
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High confidence with IT systems and a willingness to learn new platforms.
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Experience maintaining a CRM database.
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Experience in website design, management, and upkeep.
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Hands-on experience managing social media for an organisation, charity, or company.
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Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
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Experience working in a community organisation or charity.
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Knowledge of best practices related to homelessness.
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Experience writing press releases and building relationships with media contacts.
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Experience developing and/or managing Membership or Patron schemes.
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Experience working with legacy media.
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Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
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An ability to be dynamic and to think creatively and strategically.
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A solutions-focused mindset with a proactive approach to problem-solving.
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Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
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A commitment to lifelong learning and your own Continuing Professional Development.
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A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
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Excellent written and verbal communication skills.
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Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
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Adept at building relationships with colleagues, service-users (members) and partner organisations.
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A people-centred, compassionate, and non-judgemental approach.
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A belief and enthusiasm for 999 Club’s mission.
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A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
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Adhere to 999 Club’s policies and procedures at all times.
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Demonstrate and uphold the values of 999 Club in all interactions.
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Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
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Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
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Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
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An basic Disclosure and Barring Service (DBS) check.
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Two satisfactory references.
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999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications..
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
Please email Ben Latham, Head of Fundraising with a CV and Cover Letter outlining your suitability for the role.
Media Manager
We have a fantastic opportunity to join a busy, high-performing public relations team here at NHS Charities Together as our Media Manager.
If you are passionate about helping the NHS tackle today’s challenges and seize tomorrow’s opportunities, and believe that through supporting NHS charities we can significantly increase the vital support given to our hospitals, community, mental health, and ambulance services, we would love to hear from you.
This is a predominantly remote role offering flexible working.
Position: Media Manager
Location: Remote with flexible working (with occasional visits to the Warwick and London offices and other locations nationally, when required)
Salary: £44,000 - 47,500 per annum, depending on experience
Hours: Full Time (35 hours per week) – two hours wellbeing time, 9 - 11am on Friday mornings
Contract: Permanent
Closing Date: Sunday 18th May
The Role
The Media Manager plays a central role at our charity, working closely with the Head of Media and Media Officer to manage the public relations function. You will be responsible for helping to develop and execute national and regional media campaigns to help people better understand our mission and motivate support.
The role is a hybrid of office and home working, requiring occasional meetings in the midlands and/or London. The frequency and location of meetings can be flexible, depending on the location and preferences of the successful candidate.
Main duties include:
• Generate regular, positive, proactive and reactive media coverage for the charity
• Proactively sell stories into the media as well as react to incoming enquiries
• Work with the Head of Media to develop and deliver impactful PR strategies
• Manage, develop and support the Media and Communications Officer
• Gather new NHS staff, member and supporter case studies
• Identify and develop high quality media pitches
• Build positive working relationships with target journalists
• Monitor and evaluate media coverage
• Develop and maintain a good working knowledge of the issues affecting the NHS
• Support liaison with DHSC and other stakeholder relationships
About You
You will have experience of leading successful media relations strategies, and excellent written and verbal communication skills. You will be creative and passionate about delivering impactful work, with the ability to be highly organised and manage your own workload.
You will have experience of:
• Developing and implementing media strategies for a high-profile organisation.
• Successfully pitching to and building relationships with national, regional and sector journalists.
• Reactive media management for an organisation in the public eye.
Benefits Include:
• 10% Employers Pension Contribution
• 28 days annual leave plus Bank Holidays as a minimum
• Flexible Working
• 2 hours per week Wellbeing time out for full time staff
• Apprenticeships, training and development opportunities
• Health Cash Plan
• Company Rewards
• Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, and how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could include Media, PR, Public Relations, Brand, Communications, Marketing, Media Manager, PR Manager, Public Relations Manager, Media Officer, PR Officer, Public Relations Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Maternity Cover June 2025 – April 2026
Post Title Digital Marketing and Communications Officer
Responsible to Director of Fundraising, Communications and Marketing
Purpose of post The delivery of SCT digital marketing and communications activities
Salary£33,000
Hours 35 hours per week
Line management N/A
Location Hybrid working between home, SCT Head Office and SCT sites in East London
Additional Benefits: BUPA Employee Assistance Programme
BUPA Wellbeing plan
Cycle to work scheme
Season ticket loan
25 days annual leave (rising to 30 with length of service) plus bank holidays.
Contributory Pension Scheme with employer matched contributions of 5%
Training and Development opportunities
Hybrid working
INTRODUCTION
Spitalfields Crypt Trust (SCT) is an East London charity, providing practical help, support and training to people affected by homelessness and addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working.
We provide a residential addictions treatment programme, supported housing, training and development opportunities and a highly effective Housing First service. Our nine charity shops and two social enterprises put us at the heart of diverse East London communities.
You will join a Fundraising, Marketing and Communication team committed to working collaboratively and sharing knowledge, ideas and skills, to create a supportive culture. This is something we are proud of and believe is at the heart of our success.
Over the past year, we have transformed our communications, updating our brand and messaging. In this role, you will use your creativity to continue to deliver a vision set out by our Digital Marketing and Communications Manager during their maternity leave.
We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all.
ROLE AND RESPONSIBILITIES
In this role, you will have the opportunity to use your experience and creativity to deliver an exciting digital, marketing and communications plan, including
Digital Marketing
Create engaging brand social media content and publishing it across our channels, Facebook, Instagram, LinkedIn, YouTube and TikTok.
Support services, fundraising and retail marketing on social media, including implementing paid-for advertising.
Create and edit photography and video content for our website and social media channels
Create and send out marketing emails using MailChimp and report on their performance.
Monitor responses on our social media channels, ensuring messages and comments are responded to in a timely manner.
Support our WordPress website, including updating pages and uploading posts and stories, and look for opportunities for search engine optimisation.
Monitor the performance of our WordPress website and ensure that senior managers are alerted to any issues that arise.
Communications
Write case studies, blogs and other written content, working with colleagues across the organisation.
Design posters, flyers, brochures and reports using Canva, ensuring they are within the SCT brand.
Ensure any materials adhere to SCT brand guidelines.
Retail marketing
Work in collaboration with charity retail colleagues to:
Develop collateral for SCT Shops and Social Enterprises, ensuring materials are high quality and within the SCT brand.
Ensure there is a regular flow of compelling social media content that creates customer loyalty and reaches new customers.
Other duties
Work with the Director of Fundraising, Marketing and Communications and colleagues across SCT on the implementation of our 60th anniversary campaign.
Maintain a marketing calendar and project plans using ASANA.
Work with the Director of Fundraising, Marketing and Communications on PR activities, engaging with journalists and the media, influencers and other stakeholders.
Work in collaboration with colleagues in SCT services teams.
·Attend events and be willing to occasionally work outside working hours (TOIL will be given).
·Actively keep up to date with new developments in marketing and communications.
PERSON SPECIFICATION
Essential
Digital Marketing
A minimum of two years managing social media accounts, including Facebook, Instagram, Twitter and Linked in.
A good understanding of GDPR legislation and how it relates to digital marketing.
Demonstratable experience of running a WordPress website, planning and uploading content and monitoring its performance
A demonstratable understanding of SEO and Google ads.
Demonstrable experience of managing paid for digital ads via Meta business manager.
Experience of producing creative and impactful social media content, including photography, video and audio materials.
Experience of creating compelling and creative marketing emails using e-mail marketing software such as Mail Chimp.
Experience of working with colleagues to develop their content creation skills and improve their understanding of social media.
Communications and marketing
A love of storytelling and excellent written communication skills, with the ability to write accurate copy for different audiences
Desireable
Proven experience of working within brand guidelines and advising others on brand execution.
Experience using CANVA to produce marketing materials in-house.
Demonstratable experience of managing a marketing calendar and leading planning meetings with internal stakeholders.
Experience in using ASANA or similar project management software.
Experience of working in a charity and working closely with fundraisers to promote their campaigns and activities.
Experience in charity retail marketing
Personal qualities
A proven ability to work with a range of internal and external stakeholders
A creative self-starter, with the ability to try new ideas and have the confidence to fail fast, test and learn.
A demonstrable interest in emerging ideas and developments in digital marketing and communications.
The ability to work with people with lived experience of homelessness and addiction, ensuring all interactions are carried out sensitively.
Please apply with CV and covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose:
We are looking for an organised, enthusiastic, and experienced Digital Marketing Executive with a passion for social media and marketing to join the Spread a Smile team.
Reporting to the Head of Marketing, you will help to deliver our marketing strategies and day-to-day output across our digital platforms including social media, website and e-comms and our Smile TV online viewing channel for families.
You will play a key role driving social media growth with responsibility for developing and posting creative content and managing interactions across our social media platforms, ensuring that we remain consistent in terms of brand and tone. You will have an excellent understanding of and passion for social media (TikTok, Instagram, Facebook, X and LinkedIn), uses, trends and development.
You will provide marketing support across the Fundraising and Services team, including producing marketing/fundraising materials and literature, appeals and events collateral (services and fundraising related), case stories, PR activity, and supporting management of our photo / film libraries and brand.
You will be brilliantly organised, and comfortable working across a wider team, juggling multiple projects at a time. You will be willing to go the extra mile to help us reach new audiences and achieve our strategic aims.
Key responsibilities and duties:
• Responsible for the day-to-day output of our social media content across Instagram, Facebook, X, TikTok and LinkedIn (we use Hootsuite). Scheduling, writing and producing content (including reels), responding to comments and messages etc.
• Leading on the development of our TikTok channel, delivering engaging content and plans to grow this platform in particular. Also mirroring for Instagram too.
• Managing our Linktree platform (Instagram) and exploring other suitable platforms and reporting for socials.
• Supporting the Head of Marketing to develop social media strategies and growth plans, identifying new audiences, influencer targets, creative content, trends, and PR/marketing opportunities and exploring sponsorship and advertising.
• Using Canva to create social media content, charity materials and videos/reels.
• Responsible for the day-to-day upkeep and update of the Spread a Smile website, making amends and creating content as required.
• Supporting the Head of Marketing on wider website development and marketing strategies and support tools such as researching and using AI i.e. ChatGPT.Responsible for creating monthly supporter e-newsletter in Mailchimp, regular family e-newsletters (4 per annum) and other e-comms, (with Head of Marketing leading on content strategy), helping to ensure schedules for delivery are agreed and adhered to.
• Working with the Head of Marketing to maintain brand quality control, ensuring brand guidelines and support materials are up-to-date and accessible to the whole team.
• Researching and exploring marketing and promotional initiatives and avenues such as Google Ads, PPC, Instagram / Facebook promotions / sponsorship / ads etc.
• Managing Google Analytics and communications tracking, producing monthly reporting on marketing activity using agreed reporting template, including website activity, e-comms performance, social media performance and growth and audience analysis.
• Liaising with external designers as required on charity collateral and managing relationships with printers, obtaining relevant quotes and ensuring costing clarity.
• Supporting the Head of Marketing and wider fundraising team on fundraising appeals and events, helping to deliver relevant collateral, promotional strategies and communications and supporting fundraising relationship requirements as needed (i.e. website news stories etc).
• Working closely with the Head of Marketing and Services team to support marketing requirements for the Services and family events, including delivery and production of materials, visiting hospital partners to take good quality photos and film content etc.
• Attending our Family events as required to support with photos and marketing content.
• Helping to maintain our photo library and ensuring good management systems
General:
• Work in accordance with the organisation’s Vision, Mission and Values and all policies and procedures
• Support a culture of care for the team, volunteers and the families that we work with, including appropriate responsibility for safeguarding. Follow the organisation’s safeguarding policy and procedures at all times
• Contribute to the culture of the organisation, actively supporting wider organisational activities including attendance fundraising events.
The British Academy – the UK’s national body for the humanities and social sciences – is seeking an Events Manager (Public Engagement) to join the Communications and Marketing department to devise and deliver the year-round public engagement programme.
The role
The role will be responsible for the planning, management and delivery of programmes designed to support researchers to develop their skills and experience in public engagement as a route to impact. This includes the annual flagship Summer Showcase festival, the nationwide public engagement funding scheme SHAPE, Involve and Engage, and key partnerships and collaborations with other organisations in the sector.
You will work closely with the Head of Events and Public Engagement on the strategic development of these programmes and will be responsible for supporting and guiding researchers to develop high-quality, innovative projects which provide meaningful opportunities for two-way dialogue with the public about their research and the humanities and social sciences more broadly.
About you
You will be someone who has passion and experience of delivering high-quality public engagement activities and who thrives in the ‘live’ environment of events and other public-facing activities. You will be equally as comfortable with planning, including developing frameworks for monitoring and evaluation.
You will also have experience in managing and developing people, whether directly managing staff or leading on a task with a dotted-line basis. A core part of this role is working in partnership with both internal teams and external organisations, and so we are looking for someone who is collegiate and flexible and who understands how to build positive working relationships across a diverse range of skillsets and experiences.
You will be joining at an exciting time, with the recent completion of three brand-new state-of-the-art events spaces at our home on Carlton House Terrace and continued growth in the Academy’s role as a research funder. You will play an important role in contributing to the ongoing programme for this new development.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, by visiting our website.
Terms and conditions
The British Academy is based at 10–11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, 34 days’ annual leave plus Bank Holidays, a subsidised canteen and an excellent occupational pension.
How to apply
We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.
We welcome applications from people of all backgrounds, in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To apply and to see the full job description and our workplace values, please follow the link to apply now on the Applied recruitment platform. Please contact the HR team if you have any questions.
Closing date: Noon on 30 April 2025.
Job Title
Head of Operations
Department
Operations & Programmes
Reporting to
Director of Operations & Programmes
Managing
Partnerships Project Manager, Partnerships Delivery Officer, Behavioural Change Programme Expert
Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.
Travel Requirements
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Main relationships
Director of Operations & Programmes, Senior Leadership Team, Senior Management Team, Partnerships Team
Benefits
· Salary £61,000
· 30 days leave (plus Bank Holidays)
· Bupa Health Cover
· Matched company pension scheme
· Life assurance cover offering 4x death in service benefit.
· Company sick pay
· Training and development opportunities
· Learning and Wellbeing Grant
· Employee assistance programme
· Season Ticket Loan
· Perks and discount platform
About us
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
Our Vision: Working together to reduce alcohol harm across the UK.
Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
· Public-facing campaigns and digital services, information and guidance
· Evidence-led advice to governments and industry
· Independent research, consumer insight and evaluation
Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Purpose of the role
We have a brilliant new opportunity for an exceptional leader to join our team, to help shape the provision of our advice, information and guidance programmes and ensuring the successful delivery of a range of priority partnerships.
Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all programmes align with Drinkaware’s strategic goals and priorities. You will be a natural collaborator, building and maintaining effective relationships with key internal and external stakeholders, to ensure that the public can access high quality impactful support.
As an experienced leader, you will use your experience and skill to drive improvements by partnering with teams across Drinkaware. You will do this by balancing engagement with progress, while ensuring that our work is informed by lived experience and the latest evidence.
You must have demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.
Main Duties and Responsibilities
· Be collectively accountable as part of the Senior Management Team for leading and managing Drinkaware ensuring high performance in the delivery of plans and targets and maximum cross-organisational collaboration, deputising for the Director of Operations & Programmes
· Be responsible for the day-to-day leadership of operations & programmes, overseeing and directing interconnected projects ensuring consistency in programme and project work.
· For 2025/26 this will focus on the roll out of our Information, Advice & Guidance programmes and extended brief intervention programmes to the public via digital tools to a mass audience and to underserved groups.
· The post holder will be required to manage a small dedicated team ensuring that robust project plans, clear goals, timelines and resources are established and managed as well dependencies within and between projects.
· Act as a Safeguarding Officer ensuring safeguarding is embedded within all programme delivery.
· Proactively address challenges and seeks solutions while maintaining high standards of quality and integrity. Holding themselves and their team accountable for delivering results aligned with the organisation's objectives.
· The post holder will work closely with the Head of Impact ensuring partnership projects deliver impact, clear metrics and reports which demonstrate the project(s) value proposition to our funder base, stakeholders in government and the public.
· Work closely with the Marketing and Comms team to ensure highly effective marketing and communications strategies are progressed for individual projects and the wider programme of activity, and that brand and reputational risk is minimised.
· Work closely with the Digital Team to ensure full visibility and informed prioritisation of digital projects and interdependencies.
· Work closely with the Partnerships Team to ensure successful delivery of all agreed activity and KPI’s for partnerships
· Work closely with the Research, Strategy and Impact team, ensuring all programme development is evidence based
Additional Responsibilities
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Accountable for:
Overseeing budgets and plans.
Delivery of partnership projects & programmes
Safeguarding
PERSON SPECIFICATION
Qualifications and/or experience
Proven leadership experience in programme/project management, with a background in the health sector. A degree in a related field is beneficial but not essential.
Experience of managing a team in a hybrid work environment (desirable).
Prince2/Scrum Master/Agile (desirable).
Essential Criteria / Key Skills
1. A proven track record with innovative proposal design and programme delivery ensuring programme quality.
2. Strategic thinking and problem-solving abilities, with a keen eye for detail and a results-oriented mindset.
3. Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.
4. Exceptional project management skills, including the ability to lead cross-functional teams, develop and control deadlines, budgets and activities.
5. Exceptional ability to facilitate high project-based team performance, inspire and motivate staff, and develop team skills and capabilities.
6. Strong operational management and delivery skills.
7. Able to work in close collaboration with internal and external stakeholders.
8. Possesses excellent senior networking, influencing, relationship building and communication skills.
9. Strong financial management skills including budget setting, reforecasting, financial reporting.
10. Understanding of safeguarding legislation and practical application in delivery of programmes
11. Emotionally intelligent and resilient when under pressure.
12. An energetic and committed ambassador for Drinkaware, our mission and values
How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.
HOW TO APPLY:
WE ARE ONLY ACCEPTING APPLICATIONS SUBMITTED THROUGH OUR WEBSITE.
APPLICATIONS SENT VIA EMAIL OR OTHER METHODS WILL NOT BE CONSIDERED.
PURPOSE OF THE ROLE
Responsible for delivering marketing content to promote the mission, vision and values of the charity. Your primary goal will be to increase awareness and engagement with the work the Charity does.
ON APPOINTMENT, YOU'RE EXPECTED TO HAVE:
- Previous professional experience and hold most of the necessary skills for the role.
IN YOUR ROLE:
- You are expected to be able to work independently quickly post your induction with guidance and support for more challenging or complex aspects of this role;
- You will carry out wide range of duties independently with guidance and supervision available;
- You will contribute your knowledge and experience to the wider team / organisational development
KEY RESPONSIBILITIES
- With support from the Marketing Director, create and deliver content plans for charity fundraising and awareness campaigns.
- Take a lead role in developing a monthly marketing calendar to plan and schedule content in line with the overall Marketing Strategy
- Work directly with young people and through the Charity’s team to tell their stories, working to make this a positive, empowering experience for them.
- Prepare monthly analytics report and adjust marketing plans accordingly in discussion with Marketing Director.
- Write, design and send newsletters for charity stakeholders.
- Write, design and upload blogs posts on the Charity’s website.
- Write, design and schedule social media posts.
- With support from the Marketing Director, make updates and improvements to the Charity’s website.
- Monitor and respond to engagement on social media, maintaining a positive digital community.
- Create press releases as requested and collaborate with PR partners to raise the profile of Caudwell Youth.
- Create designs for the Charity to use across all marketing channels, building strong relationships with all departments.
- Support consistent use of our brand across the charity
- Support the volunteering function by implementing and evaluating digital advertising plans to recruit volunteer mentors, including by using social media and google ads grant.
TRAVEL & TEAM
- Some travel to events to take photos and videos for the charity.
- Some travel to work with young people.
- Endeavour to promote Caudwell Youth’s values in all that you do.
- Be an ambassador for Caudwell Youth.
ADMINISTRATION
- Work within budgets, properly justifying / accounting for expenditure.
- Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.
PARTNERSHIPS & LIAISON
- Work closely with the team and with key stakeholders to promote good communication and shared focus.
- Represent the Charity professionally and appropriately to other organisations.
TEAM ETHOS:
- Work effectively as a team, supporting other team members and be willing to receive support whilst fulfilling your own responsibilities and tasks.
- Express and promote equal opportunities and encourage inclusion and involvement.
- Ensure good communications and relationships within the team at all times.
- Attend team meetings, personal work reviews and task group meetings proactively and as a contributor.
GENERAL:
- Act in a professional way at all times.
- Undertake and identify training as required and take a positive approach to personal development.
- Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
- Undertake any other reasonable tasks deemed necessary.
ESSENTIAL SKILLS AND EXPERIENCE
- A strong passion for working with young people and supporting the mission of the charity.
- Worked in a Charity for 1+ year.
- Ability to work independently, manage time effectively, and demonstrate initiative.
- Open to innovative approaches and collaborative working, particularly in the context of a growing and evolving organisation.
- A genuine commitment to personal development and continuous learning.
- Excellent communication and interpersonal skills, with the ability to engage confidently with a range of stakeholders.
- Highly organised, with the ability to manage multiple tasks and priorities effectively.
- Proficient in using Microsoft Office applications, including Excel and Microsoft Teams, with accurate typing and general digital literacy.
- A team player who can take direction, contribute ideas, and collaborate constructively.
- Strong attention to detail and a high standard of accuracy in all work.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Demonstrates a clear commitment to equality, diversity, and inclusion.
- Positive, proactive, and adaptable approach to work, with a flexible attitude to changing priorities.
- Must hold a full UK driving licence, have access to a vehicle, and hold appropriate business insurance.
DESIRABLE SKILLS & EXPERIENCE
- News and/or policy experience.
- Charity communications experience.
- Willingness and ability to adapt to new software systems and databases.
- Working knowledge of Data Protection regulations and ability to apply them appropriately.
- A sound understanding of safeguarding practices and the importance of confidentiality.
WHY WORK FOR US?
We are an experienced team that are dedicated to improving the lives of the young people we support.
Benefits:
- Flexible working
- Remote Working – Primarily working from home, with in-person meetings scheduled every other month
- Health Assured (including Employee Assistance Programme and extended counselling sessions)
- Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme (after 3 months)
- 25 days annual leave (pro-rata based on FTE) plus bank holidays (pro-rata), plus charity closure between Christmas and New Year
- Extra paid day off on your birthday
- Paid day off for volunteering in your community
- Training opportunities to support your personal development
- Employee discounts on everyday goods and services
- Being part of a passionate and dedicated team
Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brand and Content Manager
Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits
You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
About the Role
Ready to lead bold, creative brand marketing and make an impact in education? Oak National Academy is looking for a Brand and Content Manager to shape how we communicate with teachers and champion our mission.
You’ll plan and deliver standout campaigns, develop compelling content plans — from blogs to social to video — and build multi-channel brand awareness. With a clear editorial eye and data-driven mindset, you’ll ensure everything we create strengthens our brand and connects with our audience.
This is a hands-on, strategic role for someone who thrives on turning big ideas into brilliant content. If you’re passionate about purposeful work and know how to build a brand with impact, we’d love to hear from you.
What You’ll Be Doing
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Develop and deliver a comprehensive brand marketing plan, leading marketing campaigns and content plans that deliver Oak’s goals.
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Manage the creation of high-impact communications content (blogs, case studies, social content, videos) that enhance Oak’s brand and position us as experts in education.
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Oversee Oak’s organic social media and content creator partnerships, to increase awareness and strengthen our brand messages.
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As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.
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Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
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Deputise for the Lead School Support Manager and take on other general responsibilities as required.
What We’re Looking For
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5+ years experience in brand marketing management.
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Proven success in collecting, analysing and using qualitative and quantitative data to measure and improve brand performance.
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Extensive knowledge in content marketing and using editorial management to maintain a strong, engaging brand presence.
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Proven success in growing audiences through organic social media channels and working collaboratively with content creators.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Termly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
The client requests no contact from agencies or media sales.
About Us:
With a rich history spanning three decades, Brentford FC Community Sports Trust is a pioneering organisation dedicated to using the power of sport to educate, motivate, and inspire individuals from all walks of life. We have proudly earned the 'Football League Community Club of the Year' award four times. As we anticipate significant expansion in the coming years, this role presents a unique opportunity to be a part of our growth following key partnerships and our relocation to purpose-built premises adjacent to the new Brentford FC stadium.
We are seeking a Fundraising Manager to help us achieve our income goals, which will, in turn, enable the Trust to have an even greater impact within the Brentford heartlands. This is a key role within the Fundraising and Marketing team that will have responsibility for the day-to-day management of all fundraising initiatives, drive the Trust’s SMEs strategy, as well as scope to identify and develop new opportunities and initiatives to help us achieve our goals.
This is a newly created role, and its main purpose will be to support the Head of Marketing and Partnerships and the Marketing Team to deliver against the fundraising strategy targets. This is year 1 of the strategy, a great role for someone who wants to develop or grow their experience within the charity sector and be part of an organisation that uses the power of sport to educate, motivate and inspire people from all walks of life.
The Role
The Trust is seeking a Fundraising Manager to help us achieve our unrestricted income goals, which will, in turn, enable the Trust to have an even greater impact within the local community. This is a key role within the Fundraising and Marketing team that will have responsibility for the day-to-day management of primary fundraising initiatives, as well as scope to identify and develop new opportunities and products to help us achieve our goals.
The postholder will have experience of delivering a variety of fundraising campaigns, delivering against targets. You will be able to communicate effectively with a wide range of audiences, including fundraisers, donors, stakeholders and partners.
This is a great role for someone who wants to develop or grow their experience within the charity sector and be part of an organisation that uses the power of sport to educate, motivate and inspire people from all walks of life.
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
About the role
This is a new role and sits in the Fundraising and Digital Directorate. The Fundraising and Digital function is responsible for all the charity’s fundraising, brand, website, social media, emails and lead generation campaigns. This role sits within the Public Fundraising Team, which secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators and regular givers.
With the ongoing worldwide refugee crisis, Refugee Council is needed more than ever. Effectively communicating a positive narrative about refugees and the refugee council, alongside raising funds to invest in our services, advocacy and engagement work has never been more important. The organisation is embarking on an exciting new phase with a new ambitious strategy, a new senior leadership team and a much higher external profile. We are ambitious about growing our supporter base over the next five years, from both online and offline givers. We are also growing our campaigns and communications teams to ensure we have the expertise and resource in place to grow our digital reach and story-telling capabilities.
This is a critical role that will drive digital retention and acquisition activities and leading on our email marketing efforts. You will support the development and delivery of our digital marketing programme, focusing on both the stewardship of existing supporters and the acquisition of new donors. You will also play a key role in managing our email marketing campaigns, ensuring high-quality, personalised communication that drives income and contributes to an excellent supporter experience.
We are looking for somebody who enjoys working in a dynamic and fast-paced environment and wants to develop their fundraising, and specifically digital fundraising skills to have a major impact on the lives of refugees in the UK.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 30 April 2025
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
35 hours per week
£35,100 per annum
Home based with occasional office days when required
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within Social Impact. Social Impact's primary focus is on 'Building a Movement,' which drives two key objectives:
-Changing society's attitudes and actions towards young people
-Growing support, raising income for The Children's Society
We are currently looking for Senior Copywriter with 5+ years of experience and a proven track record of crafting bold and standout brand voice, impactful campaign messaging in both long and short form, and is capable of creating engaging and insightful yearly reports.
Key parts of this role include an ability to manage your own time efficiently, hold strong collaboration skills to work with designers, social, digital and strategy roles, and an eagerness to bring colleagues from outside of creative & copy backgrounds (often youth service practitioners) along with you through the creative process.
KEY SKILLS AND EXPERIENCE
In order to be successful in this role, you must have:
-Experience of hands-on editorial content creation and copywriting for a wide range of comms inc. advertising, marketing, brand, fundraising, plus messaging development
-Using audience insight
-Using creative ways to communicate messages
-Broad digital knowledge and interest inc. content design and management, UX, accessibility, analytics
-Working in cross-functional groups with a shared goal
-Contributing to successful integrated campaigns
-Ensuring strong written identity
-Writing, editing and proofing copy for internal clients
-Working with design, video production, digital producers, story and voice colleagues
-Develop, champion, protect brand voice and tone
-Champion co-creation with children and young people
-Building strong collaborative relationships across knowledge groups
-Creative and critical thinking
-Understanding of and interest in accessible content design
-Proposition and creative concept development
-Stakeholder management
-Prioritisation and project management
-Knowledge of diversity and inclusion
KEY RESPONSIBILITIES
-Act as enabler of our brand messaging and voice by coaching and upskilling colleagues and freelancers to develop messaging that is consistent with brand narrative and engages audiences, driving behaviour that creates action and impact
-Working closely with the Chief Creative to craft inspiring organisational messaging that builds on audience insight, tells a powerful story, elevates youth voice, amplifies message and grows support for the charity
-Support development and evolution of brand voice and editorial style guidelines that elevate youth voice, give young people agency and inclusive representation, help to ensure these are embedded across all messaging
-Applying audience insights, work with colleagues to develop brave, innovative and powerful creative propositions and concepts that deliver impact, achieve cut-through and meet campaign objectives
-Write and edit copy for a variety of audiences, purposes and channel executions, ensuring it delivers against the objectives as set out in the brief, building audience understanding and driving action and support
-Outputs: house style guide, brand narrative/voice and tone guidelines
-Organisational brand messaging
-Consistent cross-platform/channel/format brand expression
-Contribution to growth in attraction, support, income
-Contribution to audience understanding and attitude shift towards young people
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is at midnight on Tuesday 6th May 2025.
Interviews will be held on a date to be confirmed.
IN3
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with World Vision. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.
We are seeking a two inspiring Philanthropy Managers to join World Vision’s brand-new Integrated Fundraising and Marketing team. This is an exciting opportunity to grow income from their valued donor base while reaching new supporters across the UK. You’ll work collaboratively across teams, share portfolios, and shape smart segmentation strategies to create meaningful, personalised donor experiences. We’re after strategic thinkers with a heart for impact, individuals who can blend innovation, relationship-building, and spiritual maturity to drive change. This is your chance to step into a role where your skills and passion can help unlock extradordinary generosity that will deliver life-changing outcomes for children worldwide.
The successful candidate must be able to demonstrate:
- Significant experience in a major donor fundraising (or other relevant) role.
- Experience in managing 6 figure income portfolios.
- Outstanding networker with strong interpersonal skills.
Come and create real, lasting change on a global scale. Join a passionate, purpose-driven team dedicated to transforming the lives of the world’s most vulnerable children. At World Vision your work will bring hope, drive progress, and deliver life-changing support to children who need it most, wherever they are in the world. This is your opportunity to make your fundraising skills count where it matters most.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.
Location: Home-based with 1 day per week in Milton Keynes office. Regular UK-wide travel requirements to attend donor visits and events
Closing date for applications: 18 May 2025
Please note: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic creative digital marketing agency that focus their efforts on the third sector and work with values-based organisations. Through their work they have managed to increase donations for charities as well as increase traffic to various charities websites. They specialise in crafting impactful digital marketing strategies, creative campaigns and comprehensive go-to-market plans. A fantastic opportunity exists for a Social Media Manager to join the team. As Social Media Manager, you will develop and execute creative social media strategies, with a key focus on TikTok. You will aim to engage with online communities and foster brand loyalty. This is a full-time, permanent role, home based within the UK with meetings in Bradford every fortnight.
Who are we looking for?
Ideal candidates will have 2-3 years of social media experience, ideally within an agency or in house at a brand. Candidates will be a TikTok enthusiast who understands platform trends, storytelling and viral marketing. Strong knowledge of social media algorithms, analytics and content strategies is essential for this role. You will be able to create short-form video content (experience with Cap Cut or similar editing tools is a bonus). You will have excellent communication skills and a passion for culturally inclusive marketing and engaging diverse communities including the Muslim Community.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Join the Experts in Social Media Moderation
At Social AF, we are proud to be one of the UK’s leading social media moderation agency for the third sector. Working with some of the biggest household names, we support regional, national, international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From delivering community management to supporting virtual fundraising events, we’ve helped our charity partners raise over £25 million through digital campaigns. As our reputation and client base continue to grow, we’re seeking an experienced and strategic Social Media Moderation Manager to lead this next phase of our journey.
Why This Role Is Exciting
You’ll play a vital role in a high-growth, purpose-driven agency that’s making a real difference. This is an opportunity to:
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Lead the development and growth of our social media moderation service - and grow with us
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Build and nurture long-term relationships with our charity partners
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Grow and manage a talented team of moderators and team leaders
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Shape how charities interact with supporters online
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Contribute to the strategic direction of a respected and fast-growing agency
What We're Looking For
Essential Skills & Experience
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3+ years of hands-on social media moderation experience (either directly for a charity or via moderation agency)
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Proven experience in line managing and developing a high-performing team
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Excellent written and verbal communication skills
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Strong client relationship management abilities
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Exceptional organisation and time management
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High attention to detail and a proactive, self-starting approach
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Flexible and adaptable under pressure
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Strong team player with a collaborative mindset
Desirable
- Knowledge of social fundraising challenges and online supporter journeys
- Experience working within a digital agency or with multiple client accounts
- Understanding of community management metrics and reporting
How to Apply
Please read the job description in full before sending in your application. Apply by using the ‘Quick Apply’ function, please send:
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Your CV
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A short cover statement (max 300 words)
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Responses to the following:
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Please tell us about your experience of moderating charity social media accounts at scale. (Max 300 words).
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Please tell us about your line management experience. (Max 300 words).
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What excites you about joining Social AF? (Max 300 words)
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Please note that we will only accept applications via the CharityJob website.
At Social AF, we are committed to building an inclusive team that reflects the diverse communities we serve. We welcome applications from candidates of all backgrounds, identities, and experiences—even if you’re not sure you meet every requirement.
The client requests no contact from agencies or media sales.