Manager assistant jobs

Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.

On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.

The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.

Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.

This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.

2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.

3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.

On The Water Project Coordinator

Location: Homebased / Remote with regular travel to Birmingham, London and Edinburgh

Contract: Fixed term until 31st December 2025, full time 35hrs per week

Salary: £32,250 gross per annum

Closing Date: Monday 21 April 2025

Interview: Interviews to be held on Friday 2 April

Are you looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for an On The Water Project Coordinator to join our team.

About the role

This is an exciting opportunity to lead on an externally funded outreach project providing hard to reach young people with the opportunity to try free boating sessions over the summer holidays.

This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive and IT competent with experience in project management.

You need to be able to motivate and inspire your project team, ensuring that the project is on target through continuous monitoring and evaluation. The On The Water Project Coordinator will be responsible for the line management of 3 fixed-term Project Assistants.

Whilst this role is homebased for the majority of the time, it requires the post holder to travel to each of the locations intensively throughout the 5 week delivery period, as well as regular travel for both the planning and evaluation periods. Travel expenses are covered as part of the role.

Responsibilities

Coordinate and ensure the delivery of the On the Water project.

• To manage the temporary Project Assistants at Royal Docks, Midlands and Port Edgar Boat Stations
• Work with the Project Assistants and Growth and Development Workers to enable the effective recruitment of young people, particularly those facing difficulties or disadvantage to the project through recruitment and referrals from local authorities, schools and other relevant bodies
• Devise, plan and implement systems to record and report on the project’s activity, progress and outcomes
• Manage the budget in accordance with the agreed expenditure targets, ensuring that accurate records are maintained
• Ensure the safe and smooth running of delivery in line with all internal policies
• Manage the evaluation, wrap up and future planning of the project
• Ensure the project meets it's targets and funders have timely and accurate reports
• Develop robust monitoring and booking systems and ensure they are rolled out, understood, and used across all 3 sites

Requirements

• Experience of working with young people or community development in a wide variety of community groups
• Experience of planning, delivering and evaluating projects and/or activities
• Proven leadership skills
• Building partnerships
• Excellent internal and external stakeholders skills
• Line management responsibility
• Full Driving Licence

Desirable

• Qualification in Project Management
• Line management of a remote team

Benefits

• Flexible Working hours and a hybrid culture
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

If you are interested in this On The Water Project Coordinator vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

Team: Centre

Location:  Tyneside

Work pattern: 8am-4pm with alternate weekends and bank holidays, some earlier starts and evenings possible

Salary: Up to £27,466.16 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Volunteer Team Leader:

• promote and co-ordinate volunteering for the centre and within the local community
• develop contacts internally and externally e.g., with volunteers, employees, and the wider Volunteering Department
• recruit, train, schedule and support a team of diverse volunteers to enhance the smooth running of the centre and make a positive impact within the community

About the team:

• our centres and branches care for thousands of cats each year until they are able to find a loving new home and work towards our strategy – All for Cats
• dealing with thousands of visitors each month, our centres are the face of Cats Protection, and we pride ourselves on our employees providing the very best in animal welfare and customer service
• Our team is made up of a Centre Manager, Deputy Centre Manager a Senior Rehoming & Welfare Assistant and Rehoming & Welfare Assistants

What we’re looking for in our Volunteer Team Leader:

• a full, driving license is essential as some travel in the region is required
• proven team leader/supervisory experience
• a self-starter with good organisational skills and ability to take own initiative
• experience of initiating and planning projects
• dedicated people person with the ability to communicate with a variety of stakeholders internally and externally
• understanding of volunteerism is a must!

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 20 April 2025

Interview date: 29 and 30 April 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. in-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Executive Assistant

We're looking for an Executive Assistant to act as the first line professional point of contact for the Connexional Secretary.

This is an executive level support role for someone who is accustomed to working in a professional environment and who is willing to go ‘the extra mile’.

To be successful in this role, in addition to excellent administrative skills it is essential that you have proven abilities of:

· working in a PA role in a complex organisation

· organising meetings and diaries and filtering and providing information.

· paying close attention to detail and working under pressure and to tight deadlines.

· managing and prioritising your own workload as well as working as part of a team.

This role is based at Methodist Church House, London, with the possibility of flexible working.

The Senior Executive Assistant is required to be in sympathy with the ethos of the Methodist Church.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Please note that this is a post which includes Welsh language work for which the ability to speak and write in Welsh to a high standard is essential.

The successful applicant will be required to live either within or close to either District and will be expected to travel extensively across both Districts and beyond for work purposes.

Closing date: 26 May 2025

Interviews to take place on: 12 June 2025 in London

Sussex Emmaus is a charity dedicated to supporting individuals who have experienced social exclusion or homelessness. We provide accommodation for up to 58 people, offering a home, tailored support, and the opportunity to gain skills and work opportunities through social enterprises run by the charity.

We are now recruiting for a Warehouse Co-ordinator to ensure the efficient running of the warehouse (Undercroft). You will be joining a friendly and enthusiastic team who are passionate about what they do.

The Coordinator ensures the warehouse is organised and is following applicable laws and regulations. This includes working with Companions and volunteers, overseeing receiving, sorting and pricing of donations, always maximising income. This is a hands-on role where your ability to lead by example will motivate our team of Companions and volunteers to provide exemplary customer service and to generate a financial surplus to support the charity.

You will supervise and work alongside Companions who are allocated to the warehouse during the business operating hours with conduct issues being managed by the Business Manager. You will also supervise and work alongside volunteers who are allocated to the warehouse during business operating hours with the Business Manager handling any conduct issues that may arise.

For the full job description and person specification, please download the job pack!

Duties & responsibilities
People

• To work alongside and train Companions to increase their skill base and confidence
• To organise the deployment of tasks to individuals and team members
• To train, supervise, motivate, and inspire volunteers and companions.
• To help devise and deliver induction on standards of work to new team members so that retail activities are delivered to the agreed brand, including customer service, merchandising, pricing, stock control, and culture
• To ensure that all activities under supervision are engaging, enabling, empowering and holding to account the team members

Warehouse Operation

• To ensure effective and efficient day-to-day operations by maximising quality donations and minimising waste
• To ensure day-to-day smooth and productive processes are being implemented to excellent standards for quality, culture, and legislative compliance
• To be proactive in the generation of donated stock, managing stock collection efficiently and effectively to the agreed standards and timescales under Emmaus guidelines
• To ensure premises, Health & Safety, security, and maintenance checks and actions are complete within the identified time, and to identify new checks or actions to schedule as to comply with Health and Safety requirements
• To ensure that cover for the safe operation of the Undercroft is always sufficient
• To cover van driving shifts as needed.

Stock Management

• To work closely with all Retail Managers to ensure each retail enterprise is receiving adequate stock to generate their required weekly sales targets
• To be responsible for ensuring that only sellable donations and those that conform to all relevant UK government and trading standards legislation are accepted for resale in the shop
• To disseminate any changes from Trading Standards as and when to relevant parties to ensure compliance
• To ensure all donated items are sorted and priced and merchandised to receive the optimum for the charity and the correct procedures are applied throughout the sorting process to allow for coding and pricing to be applied to items

Safety, Health, and Environment

• To oversee all Health & Safety requirements within the warehouse, taking corrective action as and when required, and informing/liaising with managers and team as necessary
• To assist in compiling risk assessments with team members
• Ensure safe working systems are adhered to in conjunction with the Emmaus policies and procedures, and are compliant with all relevant legal requirements
• To ensure that Health & Safety is adhered to in terms of equipment use and that manual handling guidelines are followed
• Ensure work areas follow correct processing procedures, ensuring that the work area is always kept clean and tidy
• Assist in delivering Health & Safety training to new Companions and volunteers
• Recycling/Re-use and Waste Management
• To recommend creative ways to upcycle, reuse and repurpose stock to maximise profit and reduce wastage
• To supervise the disposal of unsaleable items to minimise waste as appropriate in line with Sussex Emmaus’s Environmental Policy and procurement Policy.

To apply, please read the job pack thoroughly and upload your CV and supporting statement showing how you meet the person specification. The deadline is 9th May. Please note we can only accept applications from people who currently hold the right to work in the UK and are unable to sponsor work visas.

Location: Causton Street Office/Hybrid (min. three days)
Contract: Fixed-term (12 months with possibility of extension), full-time
Salary: £54,000-56,000 

Do you have a passion for business partnering and enabling your colleagues to make sounds financial decisions? Are you looking for an opportunity to gain a unique experience in property accounting? 

The London Diocesan Fund (LDF) is seeking a Property Finance Business Partner to play a key role within the Finance and Operations team, contributing to the Diocese of London by supporting our property teams, producing property financial reports and annual budgets, as well as being responsible for timely and accurate accounting for property income, expenditure and all capital transactions. 

What You’ll Be Doing: 

• Produce monthly property management accounts, annual budgets and 5-year plans
• Ensure all financial accounting records are maintained to agreed standard  
• Design and implement Capital Project Accounting and Reporting process (against budget and financial plan)
• Maintain and update the Fixed Asset Register
• Post year-end journals, prepare property notes to the accounts
• Finance lead for working groups/committees for large restricted capital projects (advise, report, provide financial information).
• Manage and develop two direct reports

Who We’re Looking For: 

Essential 

• Fully qualified ACCA, CIMA, ACA (or other accredited higher accounting qualification)  
• 3-5 years experience in management and financial accounting in a charity sector
• Practical accounting, general ledger maintenance, control and other account reconciliation experience  

Desirable

• Experience in property, capital projects and investment property accounting.  
• Experience in working with budget holders

About the London Diocese Fund (LDF) and the Diocese of London 

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs. 

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy. 

Safeguarding Statement 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. 

Why Apply? 

✔ Unique opportunity to grow your technical property and charity accounting knowledge in a complex organisation 

✔ Work in a team of amazing charity finance specialist who are here to support you along the way 

✔ 27 annual leave days, plus bank holidays 

✔ 15% employer pension contribution and salary sacrifice available 

✔ Plus lots more as outlined in the job description!

If you are excited about this opportunity and meet the criteria, we’d love to hear from you! 

For more details, please see the full Job Description.

TreeHouse school is an Ofsted 'Outstanding' non-maintained special school, providing support and education to 100 autistic pupils aged 3-19. Our mission is to stand with autistic children and young people, champion their rights and create opportunities for them.

We are proud to announce that we have retained Ofsted "Outstanding" (June 2024) in all areas. Please do read our Ofsted reports on our website.

We have an exciting opportunity for a Higher Level Teaching Assistant (HTLA) to join our team. This is a fantastic progressive opportunity where you will support the Class Teacher in contributing and delivering high quality learning and teaching.

This is a full time, permanent role. The hours are 8.30am - 4.35pm.

What's on offer for you?

• Term time only role (yet paid across 52 weeks)
• Free healthy breakfast available everyday
• We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
• State of the art training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
• Working with Autism/learning disability industry experts across our school and our charity
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training course

What the role involves?

• Taking responsibility for agreed learning activities under an agreed system of supervision.
• Working with identified curriculums and supporting specific subjects as well as helping with lesson planning.
• Developing learning resources, delivering lessons and supporting the assessment of learning.
• Supporting extra-curricular activities such as education visits and recording/reporting pupil outcomes. 
• At times, will be the lead practitioner in the class delivering whole class teaching without the teacher present.

Start date: After May half term 2025 (however happy to discuss start dates depending on notice periods)

***Please note, applicants who have applied in the past 6 months will not be shortlisted for this role***

Closing date for role: Monday 21st of April 2025

Outcome of the shortlisting: Tuesday 22nd of April 2025

Interview dates: Tuesday 29th, Wednesday 30th of April and Friday 2nd of May 

(The interview process will include a 1 hour interview, 20 minute microteach followed by a written task).

For more information about this vacancy please find the recruitment pack attached.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Your new company
Join a leading organisation dedicated to driving innovation and excellence in the field of research and discovery. As part of the research team, you will be at the heart of streamlining operations and ensuring alignment with goals. This is your chance to be part of a team that drives innovation and excellence in the field of research and discovery.
Your new role
As an Executive Assistant to Senior Leadership, you will provide executive support to the Executive Director and team coordination for the department. You will collaborate across the organisation and with external partners, offering flexible cover for other EAs and PAs. Your responsibilities will include effective diary and email management, preparing documents, organising meetings, arranging travel, and supporting the delivery of operational excellence.
What you'll need to succeed
We are looking for a motivated individual with EA/Office Management experience, extensive experience of managing complex diaries and scheduling for senior leadership, and the ability to handle and streamline simultaneous requests. High attention to detail, adaptability, advanced IT skills, strong communication abilities, and adeptness at delivering high-quality projects within tight deadlines are essential. You should have a methodical approach, a keen understanding of our mission, and the ability to build strong stakeholder relationships.
Skills and Experience needed:

• Experience in EA/Office Management and delivering key projects to a high standard within tight deadlines.
• Ability to address conflict and make decisions.
• Experience in calendar management, drafting correspondence, and managing inboxes.
• Methodical and organised approach to work with very high attention to detail.
• Ability to deal professionally with confidential materials and issues.
• Ability to work on multiple pieces of work across stakeholder groups, adapt to changing priorities, and deal with issues as they arise.
• Strong interpersonal skills with the ability to build strong relationships with a wide range of stakeholders at all levels.
• Advanced IT skills, particularly in Microsoft Office and SharePoint.

What you'll get in return You will be part of a team that makes a difference, contributing to a diverse and inclusive culture across the organisation. You will have the opportunity to work closely with senior leadership, gain valuable experience, and be involved in key projects that drive innovation and excellence.
What you need to do now
If you are ready to embark on a rewarding career with my client, apply now and join a team that is dedicated to making a difference. I have a full job spec and candidate briefing I can share with you after the initial CV review.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're Hiring: Senior Specialist ISVA (Independent Sexual Violence Advocate)

 Location: London / Hybrid
Full-time (35 hours/week) | Fixed term until March 2026

Salary: £30,615 per annum
Closing Date: 14/04/2025

Are you passionate about supporting adults with learning disabilities and autistic people affected by sexual violence?

Respond is looking for a compassionate and experienced Senior Specialist ISVA to support and lead our ISVA team, working with adults with complex needs. You’ll hold a caseload, offer trauma-informed advocacy, and help shape our ISVA services alongside the ISVA Manager.

This is a key role for someone ready to take the next step in service development, frontline support, and sector collaboration.

About You:
ISVA-trained with frontline experience
Skilled in advocacy for adults with learning disabilities and autistic people
Confident in partnership working and team supervision
Committed to trauma-informed, rights-based practice

Apply now to be part of a passionate team making real change.
 

Job title: Data Quality Assistant

Salary: £30,300 per annum

Location: London, E1 (Hybrid working)

Contract/Hours: Full time 35 hours, 12 months FTC

As part of an international movement and in partnership with 2 million farmers and workers, The Fairtrade Foundation works towards a world where all producers enjoy secure and sustainable livelihoods, fulfil their potential, and decide on their own futures. We do this through setting social, economic and environmental standards, certifying products, lobbying governments, working directly with producers on specific issues and driving public awareness of the impacts of unfair trade. We also make sure that farmers and workers hold a strong voice at every level of Fairtrade, from how they invest in and run their local organisations to having an equal say in Fairtrade’s global decision-making. In support of this mission, we are looking for a passionate and enthusiastic Data Quality Assistant to join our Finance & Business Intelligence team.

It is crucial that we have high quality data, particularly in regard to the volumes of Fairtrade certified commodities that are being sold in different products. In this role you will support the monitoring and continuous improvement of our  data quality, ensure that issues are addressed quickly and at source, conduct regular reviews of operational data, and support our core public fundraising processes. The ideal candidate will be confident working with large data sets, be highly organised and have a very keen eye for detail. They will be a problem solver and a detective, able to spot things that look wrong and then identify the cause through investigation of process and discussions with key stakeholders. They will be a team player who works well with others, and is driven to deliver our shared goal of delivering trade justice for the farmers and workers who we support.

Working within a small, specialist team you will be supported in your professional development whilst being given opportunities to work more independently, both on your own and with colleagues elsewhere in the organization. You will also be welcomed into a friendly and sociable organization.

We are seeking passionate and enthusiastic candidates who share our vision for a better world, if that sounds like you, then come and join our movement for change. 

The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community.

We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.

Closing date: 22 April 2025 (10am)

Interviews will take place: 6 May 2025

Contract: FTC 12 months

We are recruiting for a Executive Assistant on a FTC for 9 months for an independent charity. You will be providing high quality professional executive, secretariat and administrative support to the Chair of the Board, Chief Executive and Chief Officers. Looking for someone who can start immediately.

Hybrid working min 3 days in their London office and a FTC for 9 month.

The Role
Comprehensive and high-quality support to the Chief Executive and other Chief Officers, including but not limited to
Diary management
Document formatting
Travel and accommodation arrangements
High-quality diary and administrative support to the Chair of Trustees
Diary management in relation to activities ensuring these do not conflict with meetings.
Travel and accommodation arrangements as needed.
Planning ahead and ensure pre-board and other briefings are co-ordinated and provided.
Governance administrative and secretariat support to the Governance Team
For internal and other meetings as part of the support to the Governance Team providing cover for meetings. supporting with financial processes including Purchase Orders and Invoices and support with projects
administrative support across the organisation as needed, including organising and managing and supporting staff briefings.

The Candidate
Experienced as an EA to Director, CE and CO levels
Experience of managing senior diaries
Demonstrable experience of working with MS Office
Experience in minute and note taking
Demonstrable administrative and organisational skills
Strong IT skills
Ability to use online meeting systems, including MS Teams and Zoom

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Landscape Institute are looking to recruit a Branch & Membership Engagement Officer.

Reporting directly to the Membership Services Manager the key focus of this exciting new role will be to support and deliver the LI’s engagement with our members.  The role’s main objective is to maintain our members’ positive experience they get form the LI and make sure they are getting all that they can out of the LI’s products and services, whichever their grade of membership.

You will support and develop our regional Branches and help maintain mutually supportive links between their engagement activities and the Institute. The postholder will be the key point of contact for our volunteers, as well as help with the membership operations delivery. 

This is a truly diverse role that requires strong communications and relationship skills. If you have the skills, energy, and passion to join us on this exciting journey we would love to hear from you.

Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.

Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.

The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.

Salary: £46,000-£51,000 per annum depending on experience.

How to apply

Download the application pack from our website which includes a full job description and person specification.

The deadline for applications is 9am on Wednesday 7 May 2025.

1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Completed application forms should be returned to Create with the job title in the subject field).

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.

Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting for an Operations Officer to play a key role in supporting the effective day-to-day operations of the organisation.

This is an exciting time to join the organisation. We have grown rapidly in recent years from a small charity generating £200k income in 2019 to £1M in 2024. We are now expanding our operations team to support the larger staff team and delivery of our strategy.

This role will support the organisation’s ongoing development by helping ensure the charity has necessary systems in place and operates in line with its policies and procedures. You will support the organisation’s IT systems, digital transformation, HR, finance and administrative processes. Your responsibilities will include:

· Supporting the operation and improvement of systems that maintain delivery of our mission such as office management and administration, IT and HR

· Work closely with the Operations and Officer Manager to implement digital transformation to ensure that the organisation is using the best tools and working in as efficient a manner as possible

· Work closely with the Operations and Officer Manager and Administrator to ensure financial reports are produced accurately and in a timely manner

· Support the drafting of policies, procedures and systems used by the organisation

· Act as our day-to-day administrator for our database on Salesforce, with training provided as needed

· Provide first-tier support for IT problems within the organisation and liaise with our IT support provider when issues need escalation.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.

We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if you would like other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours per week). Working part-time (minimum 21 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £31,294 with potential annual step increases up to £35,086 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s wheelchair accessible offices are located between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, none of our staff are going into the office every day. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Occupational health assessments to disabled employees to understand how we can support and make reasonable adjustments

· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters

· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss about feelings and challenges)

How to apply:

Closing date: 9am Monday 28th April

Interview dates: Initial interviews will be 8th and 9th May by Zoom. A second round of face-to-face interviews in London will follow.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact us via the email address on the website

Please send to the email address on the website:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We would also be grateful if you could complete this optional monitoring form

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. While AI can be a helpful tool, we expect all applications to be original and authentic. Please ensure your final submission personally reflects your own experiences, qualifications and style of writing. Transparency is valued, if you used AI to help with your application in any way, please explain why. Applications that are obviously written with AI without explanation will not be considered.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.

3. Accept that owing to the nature of the work, if successful, you will be required to disclose all unspent criminal records at the point of conditional job offer and subsequently to undergo a basic DBS (Disclosure and Barring Service) check

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete this form to request support and they will confirm if they can match you with a mentor to support your application.

In addition to the mentoring support, we have also partnered with Experts by Experience Employment Initiative to offer an online drop-in session on 17 April 12:00-13:00 to provide application guidance and tips to support experts by experience in their application. Please complete this form to register for this session.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.