Management Jobs

An exciting opportunity has arisen for a Service Manager to join a fantastic charity, who provide hope and a sense of purpose, through the provision of Carers, Advocacy, Wellbeing, Counselling and Volunteering Services.

Salary:  £34627.98

Location: Staffordshire County

As Service Manager you will manage and lead the operations of Staffordshire Together for Carers - All Age Carers Service. The post holder will undertake distinct project management duties such as staff management, monitoring performance/quality, reporting, implementing policy/process and stakeholder management.

Key responsibilities include:

• Being responsible for overall performance of contracts, quality delivery and achievement of outcomes
• Jointly with the Community Development & Partnership Officer, develop and maintain relationships/referral pathways with key stakeholders with the express aim of raising awareness of caring and identifying hidden Carers within a whole system approach
• To act as the local point of contact with commissioners, developing and maintaining relationships and preparing for and delivering performance reports/updates at contract review meetings
• Responsible for managing the relationship with and performance of subcontracted/funded partners including holding contract review meetings and addressing any issues and or development needs, ensuring any arrangement continues to meet the needs of Carers
• Responsible for managing expenditure against annual operational budgets
• Provide team meeting facilitation, line management, supervision and support to direct reports

 The successful candidate will have a minimum two years’ experience of managing a service, including staff management, supervision and support and being responsible for and working in partnership to meet contractual obligations. Experience of evaluating delivery,

monitoring/ analysing performance, creating reports and managing relationships with commissioners and managing budgets is key. A good working knowledge of social care and health, particularly as it relates to working with Carers and adults is crucial, as is knowledge of legislation relevant to Carers.

 If you’re looking to join a well-established and impactful charity who provide a range of services that support vulnerable adults and young people, then please do get in touch ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are currently recruiting a Project Pharmacy Manager (Medical Supplier Capacity Building Project) to join our Programs team.

This is a remote position open to candidates based in RI countries of operation, CET (+/- 3 hours) preferred.

At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.

Note you must have the right to work in your home-based location and that national terms and conditions will apply.

This role is classified as requiring advanced pre-employment checks.

About Relief International

Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in 16 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.

About the Opportunity

RI has recently entered into a partnership with Takeda Pharmaceuticals, to implement a four-year project medical supply chain project. This project will focus on building the capacity of 20 local pharmaceutical and medical device suppliers in four countries where Relief International (RI) has existing programming: Afghanistan, Yemen, Myanmar, and Syria.

Providing technical leadership, the project Pharmacy Manager working in close collaboration with the Project Director and project Supply Chain Manager, will support activities of the project deliverables.

Your Responsibilities

This role includes the following responsibilities.

• Lead on national health stakeholders to ensure buy-in and support for the project and its sustainability post project (medical regulatory authority, ministry of health, pharmacy associations, public sector medical procurement departments).
• Work with national peer health stakeholders to ensure their understanding, and engagement / support for the project (iNGOs, Health Clusters, aid management partners, UN stakeholders.
• Reach out to other iNGOs active in the project countries to harmonize product portfolios, and develop support for quality standards
• Champion the RI database for medical products including the RI Medical Supply List (MSL), manufacturers, distributors to include relevant quality data about products and suppliers
• Help the Supply Chain and Procurement Coordinator on sourcing and verifying medical assurance quality certificates with local suppliers to enable RI to conduct and improve local medical supply procurement
• Support sub-contractor activities as agreed in the sub-contractor agreement, and Collaborating with the Pharmacy advisor, lead in conducting regular reviews and assessments of sub-contractor work and progress and providing inputs into required reports

About You

You will bring the following experience and skills.

• A master's or bachelor's degree in pharmacy or a related field, OR equivalent working experience.
• Proven experience in dealing with multiple stakeholders in challenging environments, and working with large medical supply components in complex contexts
• Track record in project progress monitoring, tracking and reporting, qualitative and quantitative
• Knowledge of donor and other international medical quality assurance standards, and skills with host country institutions, and international organizations. 
• Comprehensive understanding of medical product quality assurance certification
• Demonstrated experience in coordinating programs with a technical scope similar to the activity, especially focusing on medical procurement & supply chain. 
• Being able to successfully operate in an international environment with people from diverse backgrounds, cultures, and technical areas.
• Strong oral and written communication skills. Fluency in English required.

Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!

How To Apply

To apply for this post, click on the “Apply” button in the job advert page.

• You will be asked to upload a CV and Cover Letter. 
• The cover letter should be two pages, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.

Closing Date

1 December 2024. Please apply immediately, we will be reviewing applicants on a rolling basis, therefore we may withdraw the position from the jobs board before the closing date.

As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.

Salary: £36,500 FTE (£21,900 pro rata)

Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.

Closing Date: 1 December 2024

Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)

Contract Type: Fixed Term (12 months)

Reports to: Director of Operations

The Organisation

The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.

Our values underpin all areas of our work and guide us in all we do:

• Passionate: taking pride in what we do and driven by success.
• Professional: championing and achieving high standards governed by professional integrity.
• Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising: open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair, treating everyone with consideration and respect.

The Benefits

• Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
• Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
• Enhanced sick pay from day one
• Great work/life balance through flexible and remote-first working
• Support for your health and well-being with an Employee Assistance Programme
• Two days of paid leave annually to volunteer for a registered charity

About the role

The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.

Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.

The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.

Job Purpose

• Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
• You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
• You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
• You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
• In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.

Key Accountabilities

• Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
• Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
• Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
• Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
• Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
• Coordinate the assessment and examination processes for all CIOF qualifications.
• Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
• Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
• In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
• Provide day-to-day support and advice to students and the faculty.
• Provide consistent and effective communications regarding professional development products to key stakeholders.
• Development, management, and monitoring of the Professional Development budget.
• Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
• Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
• Liaising with third-party technology suppliers to troubleshoot issues where necessary.
• Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
• Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
• Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
• Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
• Any other tasks as requested by the Director of Operations

Person Specification

Experience & Skills

• Experience in developing and managing qualifications in an education establishment.
• Experience in working with subject matter experts to maintain and develop learning content.
• Experience in faculty/speaker acquisition and dealing with senior-level people.
• Experience in topic development, research, and copywriting.
• Experience in designing competency frameworks and aligning them with professional development activities.
• Experience working in a customer-facing environment.
• Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
• Experience in using communication systems (email, phone etc.).
• Experience in managing budgets and tracking income and expenditure.
• Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
• Experience in using Learning Management Systems.
• A confident self-starter with strong organisational and planning skills.
• Strong communication and people skills.
• Effective written skills.

Attributes

• Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
• Eye for detail and accuracy.
• Ability to prioritise workload, meet deadlines, and work on own initiative.
• Able to work under pressure with the ability to find solutions.
• Diplomatic, energetic and unflappable.
• Excellent customer service skills on the phone, in person, and writing.
• An understanding of and commitment to the values of the voluntary sector.
• Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.

Reflecting Our Values

Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.

Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.

Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.

Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.

Proud and ambitious of you, your work, and the difference you make.

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.

Blue Ventures is seeking a Social Media Manager to lead our social media communications' strategy, delivery, and measurement globally. You’ll be responsible for managing all social media channels and creating and producing engaging content to be used across them and beyond. Whether it’s shaping and amplifying stories from communities and partners, sharing our learning far and wide, or crafting content to advocate for ocean protection and the rights of small-scale fishers, you’ll be proactive in finding creative ways to connect with and inspire a range of audiences internationally. 

This is a permanent, full-time role based in any of BV's registered locations. You'll report to the Head of Communications and work closely with our Advocacy, Donor Stewardship, and Partnerships teams, as well as national and regional communicators and country leads.

Key responsibilities include:

• Content creation, coordination, review and publication
• Strategic communications
• Team development

Please review the attached Job Description for more detail.

About the Role:

This new position will drive our income generation efforts through various channels and initiatives. You will develop and implement business development strategies to attract financial support from individuals, corporations, foundations, and potential donors. The role will proactively engage with donors, build relationships, and cultivate partnerships to create and maximise income generation to support our mission and programmes.

What You'll Do:

Drive development of Urban Synergy’s presence in business FTSE 250 and others, through successful inbound and outbound prospect and client engagement.

Research and identify potential funding sources, including individuals, corporations, foundations, and grant opportunities to build a meaningful opportunity pipeline.

Create comprehensive fundraising strategies aligned with Urban Synergy’s organisational goals and mission.

Create, implement and manage fundraising campaigns and initiatives to maximise income generation.

Build and maintain relationships with existing and potential donors.

Develop donor cultivation plans, including personalised communications, events, and stewardship activities.

Collaborate with internal and external stakeholders to ensure effective donor engagement and recognition and explore new partnership opportunities.

Work closely with the Head of Programmes and Engagement and the Partnership Manager.

Identify relevant grant opportunities and draft compelling proposals ensuring timely their submission including reports, and related documentation.

Attend networking events, conferences, and community gatherings to expand the organisation's network and establish strategic partnerships.

Track and analyse income generation activities, prepare regular reports and revenue forecasts on fundraising progress, outcomes, and ROI.

Ensure compliance with relevant laws, regulations, and ethical standards in fundraising activities.

Who we are looking for:

Someone with substantial and demonstrable experience of working with corporates within FTSE 250 and the commercial sector. This includes proactively acquiring new partnerships and maximising existing relationships, including how to access the decision makers.

Have excellent presentation and negotiating skills, representing the charity in a range of settings and to a range of audiences.

Be a self-starter with strong sales and influencing skills, Able to work independently in particular in developing corporate fundraising products and tools.

Degree in Business, nonprofit management, marketing, or a related field (or equivalent work experience).

Proven experience in income/revenue generation, fundraising, or new business sales, preferably within the nonprofit sector.

Strong knowledge of fundraising principles, techniques, and best practices.

Excellent communication, writing and interpersonal skills, displaying a commitment to excellence and careful attention to detail.

Target driven with an ability to think strategically and develop and implement compelling fundraising strategies.

Strong organisational and project management skills.

Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.

Knowledge of ethical fundraising practices and compliance regulations.

Collaborative and strategic builder.

If you are a proactive, curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.

Urban Synergy is an equal-opportunity employer and welcomes candidates from diverse backgrounds.

About Urban Synergy:

Urban Synergy, an award-winning youth empowerment charity is seeking a passionate target driven Business Development Manager to join our growing team. The role is crucial to generate sustainable new revenue streams to support our essential social mobility work. As Business Development Manager, you will play a critical role in ensuring the financial sustainability and growth of the organisation, enabling us to make a long-term positive impact on the lives of young people.

Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.

Work environment:

Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.

Right to work in the UK / UK VISA Sponsorship

You must have the right to work in the UK and it is important to note that Urban Synergy is unable to sponsor individuals to work in the UK.

Job Types: Full-time, Permanent

Pay: £60,000.00 per year

Benefits:

• Company pension

• Work from home

Work days:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor's (preferred)

Experience:

• Business development: 3 years (required)

• Sales: 5 years (required)

Work Location: Hybrid remote in London

Chickenshed Theatre seeks a dynamic Head of Theatre Management to oversee the day-to-day operations, maintenance, and security of our premises. You’ll play a pivotal role in ensuring the safety, upkeep, and functional integrity of Chickenshed’s buildings and grounds. This is an opportunity to make a meaningful impact in a vibrant, creative environment.

If you're ready to take on a leadership role in maintaining and enhancing our theatre’s infrastructure, while contributing to a creative and collaborative culture, we’d love to hear from you.

Application Deadline:  1 December 2024.

Trusts and Foundations Manager

The Trusts and Foundations Manager with be responsible for the ongoing management of the current successful high-value portfolio ranging from £2m commitments to £100k grants. In addition to ensuring the current portfolio is expertly stewarded with the aim of renewing and uplifting existing funders, the role will also be responsible for expanding the portfolio, focusing on both the national programme and the individual pathfinders projects in the longer term.

The Trusts and Foundations Manager with not have any direct line management reports in order to focus their time on fundraising but will work closely with The Manager will take a relationship-based approach to our funding partnership, working directly with grantors to create impactful propositions and proposals to support Thrive at Five’s strategic priorities. The successful applicant will develop and manage a detailed prospect pipeline managed through our database, to ensure we make the very best of opportunities, in addition to new partnerships being identified and scoped.

The role will involve collaboration and coordination across the organization, both to keep abreast of the latest information for grantors, but also to bring key stakeholders and experts into discussions and partnerships as and when necessary to further develop and strengthen relationships. colleagues, providing coaching, support and advice on the lower-level trust portfolio on a regular basis.

Hybrid (1-2 days per week in our London office and the rest of the week working from home – with occasional national travel to our local sites) 

Our preference is a 5 day a week, 35 hours per week role. However, we will consider excellent candidates who are available 4 days a week.

Key Responsibilities

Strategy and Planning

• Work with the Head of Fundraising to further develop the long-term fundraising strategy working to maximise multi-year partnerships from like-minded funders
• Manage the annual planning processes for Trusts and Foundations, prioritising meaningful engagement and stewardship opportunities for new and existing funders
• Work closely with the Director of Finance on the annual budget and monthly forecasts

Portfolio Management

• Manage the existing portfolio of c. 25 active multi-year grants ranging from £100k-£2m, providing excellent and timely reporting in addition to creative and impactful ongoing stewardship. The existing funders’ interests will be split across our national programme and regional pathfinders (currently Stoke-on-Trent and Redcar and Cleveland, with discussions underway in Middlesborough and Scotland).
• Regularly communicate with those in the portfolio on a 1:1 basis, working with senior stakeholders directly as and when necessary to maximise opportunities including Trustees, Advisory Board Members, Senior Leadership Team (‘SLT’) and the CEO
• Organise and attend programme visits to pathfinder locations as and when necessary to strengthen partnerships with grantors, long term in addition to regular face to face funder meetings
• Support the delivery of cultivation and stewardship events for prospects, funders and connectors, cross the country

Prospect Research and Pipeline Management

• Manage a portfolio of c.30 warm and cold prospects, to create bespoke cultivation opportunities, engage in fact-finding discussions, and submit detailed concept notes and proposals as relationships develop. The aim is for the existing portfolio of active funders to double over the next two years through a rigorous prospect engagement programme
• Focus on constant movement and momentum within the trusts and foundations pipeline, continuously researching new prospects, and network mapping contacts across the organisations to explore new avenues of support for both the national programme and the pathfinder projects
• Proactively engage with the grant making community with a shared interested in early years development by attending sector specific events and opportunities, and in addition to those focused on pathfinder areas such as Scottish grantmakers or those focused on the Northwest of England.

Processes and Systems

• Champion data excellence across fundraising by utilising the Raiser Edge database, ensuring it is the up-to-date centralised data management system for all prospects, funders, events and communications
• Provide regular reports to the Head of Fundraising and SLT on movement within the grants pipeline including chances of success
• Support the management of the lower-level grants portfolio, taking a coaching approach and sharing your expertise widely
• Work with the Head of Fundraising to ensure the team are confident in all fundraising processes and procedures including grant acceptance policy, due diligence policy, prospect research process, data protection policy and GDPR requirements

Representing Thrive at Five’s Values

• Play an active role in organisation-wide meetings and discussions supporting colleagues across all teams during busy periods and offering peer support as and when required
• Focus on further developing and embedding a culture of philanthropy within all teams across the organisation, working with them to explain and understand how grant funding works and ensuring they are comfortable with grantee expectations
• Have a constant focus on your personal learning and understanding around early years development and collective impact, sharing throughs, articles and events colleagues may find interesting in addition to responding to their suggestions and advice
• Champion the Thrive at Five ethos of collaboration and partnership which is essential across the organisation and across communities in which we operate

Essential to the role

• Experience of securing and managing a significant and complex grant portfolio of c. £1m+ grants
• Excellent written and oral communication skills
• Experience of creating complex impact-led grant propositions
• A relationship-based approach to grant management
• A collaborative and supportive nature with the willingness to work outside your remit during busy periods to ensure the organisation succeeds
• Ability to be flexible and adapt your approach in response to lessons learned, and a comfort with ambiguity
• Strong interpersonal skills with the ability to develop relationships with staff and senior stakeholders at all levels
• A commitment to continued professional development
• High levels of empathy, passion, and care for those in our community
• Alignment with our organisation’s values

Desirable to the role

• Background knowledge and/or experience of early childhood development
• Regional fundraising experience specifically but not exclusively in Scotland, Northwest England and the Midlands
• Experience using Raiser Edge NXT

Please apply by submitting your CV (2-page max) and a 500-word supporting statement explaining why you would be a good fit for the role and for our organisation.

Shortlisted candidates will be invited to an in-person interview.

Closing date is 2 December, interviews will take place weeks beginning 9 December and 16 December.

Job Title: Team Manager (Young People's Supported Accommodation)

Contract: Full-time, Ongoing

Hours: Monday to Friday, 9 AM - 5 PM (with some flexibility)

Travel: Travel expenses covered; car driver required

About the Role

We are seeking an experienced Team Manager to provide vital support in the day-to-day operation of our supported accommodation projects for young people aged 16-24. This role will involve overseeing services at two key locations, ensuring effective and responsive management. You'll play a crucial part in maintaining a safe and supportive environment for our service users while leading and motivating staff.

Key Responsibilities

• Site Management:
  • Oversee a supported accommodation project in Hertfordshire for young people, providing both hostel accommodation and outreach services
  • Manage a second supported housing project in Slough, serving up to 15 young people, with similar facilities and outreach support
  • Ensure consistent and visible leadership across both sites, ensuring a safe, supportive, and stable environment for young people, including young mothers
• Service Delivery:
  • Provide day-to-day management to ensure the effective delivery of support services.
  • Promote a positive and inclusive environment, encouraging young people to thrive while ensuring their safety and well-being
  • Respond to emerging risks and issues, using your leadership to mitigate challenges and provide guidance to both staff and residents

What We Are Looking For

• Experience: Previous experience in managing supported housing or accommodation services for young people, ideally with leadership responsibilities
• Skills: Strong leadership, communication, and decision-making skills. Ability to engage with young people from diverse backgrounds and provide both managerial oversight and support

Other Requirements:

• A proactive, hands-on approach to managing multiple locations
• Ability to handle challenging situations with professionalism and empathy
• Car driver with the ability to travel between sites as needed

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

The Philanthropy Account Manager sits within the Philanthropy Team and will work with supporters who are giving at the five and six-figure level. They can be individuals, couples or small family trusts and often support many different areas of our work, both financially and non-financially. As a team we are a friendly, innovative, creative, collaborative team and, whilst we have an ambitious income target this year, we are bold in our ambitions for growth. We are always up for trying new things, taking a few risks and learning from when things fail. Our ultimate goal is to enable our donors’ support to be as impactful as possible, and inspire their loyalty and commitment to our mission to end homelessness.

The Philanthropy Manager role is varied, and alongside managing a portfolio of warm donors and prospects and securing five and six-figure gifts, there will be opportunities to lead on fundraising campaigns, events and other key projects. Other parts of the role include actively seeking new business working with our prospect researcher, building relationships to support and facilitate peer-to-peer giving, and finding new and creative ways to engage both new and existing donors in Crisis’ work. Creating compelling proposals, cases for support, reports and other bespoke communications will also be required. The successful candidate will manage, coach, and inspire the Philanthropy Administrator, and support them with their workload.

About you

We are looking for someone who has:

• A proven track record of building strong relationships with prospects and donors and securing gifts at the four to five-figure level.
• Experience of engaging and influencing high-value and high-profile individuals; understanding their motivations and inspiring confidence.
• Excellent communication skills, both written and verbal (including listening skills).
• Excellent influencing skills to develop internal and external relationships.
• An entrepreneurial and creative approach, with the ability to spot opportunities to bring supporters closer to Crisis’ work.
• Ability to manage projects, events and fundraising campaigns.
• Is passionate about social injustice, believes in an equitable society and is excited to support us in our mission of ending homelessness

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.

• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Two-days (pro rata) wellbeing days
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 1st December 2024 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?
 We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094  

Multi-award-winning Wallace & Gromit’s Grand Appeal works in partnership with Aardman Animations to support Bristol Children’s Hospital and the region’s Neonatal Intensive Care Unit (NICU). We are seeking a talented individual to join our ambitious team and the successful candidate is expected to support the principles, values, and objectives of The Grand Appeal.

We’re looking for an individual who has previous experience in project management and organising and delivering high-profile events, to help execute our fourth character sculpture arts trail. Gromit Unleashed 3 follows three trailblazing and award-winning public art trails from Wallace & Gromit’s Grand Appeal, in partnership with Aardman, that have generated over £20 million to support Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital. 

The successful candidate will work closely with The Grand Appeal’s Senior Leadership Team to deliver key elements of the trail, including leading the installation and de-installation of the sculptures, artist liaison, managing the hugely popular public exhibition and providing high-level support for the highly anticipated auction. The candidate will be extremely organised with exceptional verbal and written interpersonal skills and will ensure every aspect of the project is planned effectively and runs smoothly.

Enthusiasm, initiative and energy are key attributes for this role.  With exceptional interpersonal skills, the candidate will enjoy engaging with members of the public and managing our volunteers who play a vital role throughout the whole project. They will be confident to engage with key stakeholders in the project. Responsible for troubleshooting, the candidate will have a positive can-do attitude, will be unflappable and able to solve problems quickly and efficiently.

It takes a team of people working tirelessly to ensure the success of our trail events, from building strong relationships with our project partners and incorporating innovative new technologies and creativity to delighting hundreds of thousands of visitors and raising millions of pounds at auction to support sick children and their families. This role will be pivotal in ensuring all our objectives and ambitions are realised, and that Gromit Unleashed 3 is our most successful trail yet. 

The Grand Appeal offers a dynamic, supportive, and rewarding workplace for its approx—40 staff. The foundation of our organisation is its strong team culture in which all staff play an important part. Our staff are talented, creative, ambitious and The Grand Appeal’s most important resource. 

The role will be based at The Grand Appeal HQ opposite the Bristol Children’s Hospital.

What we offer: 

• Generous holiday allowance

• Healthcare plan (after probation)

• Pension scheme 

If this sounds like the right workplace for you, you have the required skills and experience, and you are looking for a new challenge, we would love to hear from you. 

Key tasks and responsibilities:

Logistics & Event Organisation

- Responsibility for the smooth running of events during the trail including the trail launch, exhibition and auction

- Liaise with third party stakeholders to deliver these events which include councils, private landowners, logistics companies, AV companies, Security

- Co-ordinate invitations, ticketing, catering, printing

- Ensure health and safety protocols are delivered

Administration & Project Management

- Undertake all documentation for events such as risk assessments, method statements, planning documentation, environmental policies

- Ensure projects are delivered on time and to budget

- Overseeing painting and storage spaces

Our Supporters & Partners

- Supervise volunteers and ensure they are thanked and feel valued

- Communicate with artists during the trail

Other tasks

- Keep abreast of governance requirements pursuant to all communications /marketing activity including but not limited to the Charities Act, Fundraising Regulator, Institute of Fundraising Code of Practice, Gambling Commission and General Data Protection Regulation.

- Carry out other tasks and duties as required, to support colleagues across the organisation.

- Prepared to travel to events and work outside of normal working hours. TOIL will be provided 

- Full UK driving licence and access to a car

Experience required:

- Four years’ experience delivering similar projects in a project management or events role

- Proven senior stakeholder management and negotiation skills 

- Excellent communication skills - written and oral - with the proven ability to develop relationships both internally and externally

- Excellent organisational and time-management skills with the ability to prioritise 

Skills Required:

- Ability to multitask

- Exceptional attention to detail

- Exceptional organisational and project management skills 

- Ability to work under pressure

- Excellent at trouble-shooting

- Ability to manage conflicting demands whilst maintaining accuracy and attention to detail 

- Self-motivated and able to use initiative 

- An approach to mirror our values: supportive, professional, collaborative, creative and confident 

This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments in the Charity. All job descriptions are non-contractual and give a sense of the broad scope of the role and so include a level of flexibility. Whilst they list some key tasks there will also always be tasks that arise, and which can be reasonably expected of the role.

The closing date for applications is 23:59 on Sunday 1 December 2024

Founded in 2007, Electric Storm Youth (ESY) is a youth work charity based in Lancing, West Sussex. We run a full range of youth-based programmes, including young carers support, mental health counselling, general youth sessions, LGBTQ+ sessions, street-based (detached) youth work, mentoring and work-experience.

ESY currently support around 200 young people by working to improve their personal and social development, teaching them new skills, and improving the quality of their lives.

We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management. 

This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.

Phoenix Futures have an exciting opportunity for someone looking to develop their career as a data management professional, as well as make a difference to the lives of people affected by addiction across the UK.

Within this varied and interesting role, you will have the opportunity to work closely with our frontline teams to support them to make decisions on how best to ensure our services are inclusive and effective. We strive to be the best and utilising data insight to help inform decision making has a key role in ensuring we do our best to support the people who use our services. Moreover, you’ll also work as part of a highly skilled team to ensure compliance with GDPR across the organisation, as well as ensure our data systems are fit for purpose.

The Role
As Data and Performance Manager, you will support Phoenix Futures to achieve our purpose for everyone to be able to achieve their potential for themselves, their families and communities. You will be part of a passionate and skilled Quality & Performance Team. The role is full time 37.5 hours per week.

About You
To join us as Data and Performance Manager, you will need: 

• A passion and commitment to using data to improve service delivery
• Experience of providing Systems Support – you will support the development of case management systems across the organisation, working with both external and internal stakeholders
• An interest in Data Analysis – you will analyse data to create insight and reports for service performance and market analysis purposes 
• Experience of GDPR Compliance - Acting as Data Protection Officer for the organisation
• Experience of Line Management – you will manage the Data and Systems Officer for production of regular reports and systems support
• To have excellent communication skills, both written and verbal
• To be determined, with a drive to succeed and a willingness to learn
• To be enthusiastic about making a real difference to the lives of people we support

Your Rewards

• Starting salary of £35,500 per annum with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000 per annum.
• Flexible working available with flexible work location including option of home-based working
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Quality and Performance Team
Due to sustained growth across the organisation, the experienced Quality & Performance Team (Q&P) have recently expanded to become a 12-person team. Q&P is formed of sub teams including Health and Safety, Reducing Harm, Innovation and Improvement, as well as Quality and Compliance.

The Quality and Performance Team are typically home-based, with occasional travel to operational services and/or London when required.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix Futures and we can get to know you.

If shortlisted, the interview process for the Data and Performance Manager role will be a 2-stage process. The first stage will include a short excel-based skills task, with the second stage being a virtual interview via Microsoft Teams. We expect to all interviews to take place for this role W/C 9th December 2024.

If shortlisted, all details will be provided well in advance – including the skill task - so that you can feel adequately prepared, and so we can support you with reasonable adjustments as required.

Finally, please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

Deputy Manager
 

We have an exciting opportunity for a Deputy Manager, supporting young people and women experiencing homelessness in Exeter.

Position: Deputy Manager
Salary: £28,000 - £35,000 per annum plus benefits
Location: Exeter
Hours: Full-time, including shared on-call duties
 

About the Role:

As Deputy Manager, you will play a pivotal role in overseeing the daily operations of a supported housing project. Working closely with the Registered Manager, you’ll ensure residents receive high-quality, trauma-informed, and person-centred support to help them achieve independence. Your responsibilities will include managing support plans, supervising staff, liaising with external agencies, and fostering a safe and empowering environment. This is an opportunity to make a real difference in the lives of those overcoming homelessness.

Key Responsibilities:

• Assist in the administration and management of the housing project
• Supervise, train, and support staff, sharing on-call duties as required
• Develop and implement individualised support plans
• Liaise with families, healthcare professionals, and external agencies
• Conduct regular assessments of resident needs and adjust plans accordingly

About You:

You will need to be a compassionate and experienced leader with a background in supported housing. Your ability to manage support plans and lead teams effectively ensures residents receive the care and guidance they need to rebuild their lives. Strong organisational skills and a proactive approach to problem-solving are essential, as is your ability to communicate empathetically with residents, staff, and stakeholders.

Key Skills & Experience:

• Previous experience in a supported housing setting (essential)
• Knowledge of leadership practices and move-on procedures
• Proven ability to supervise and lead teams
• Strong organisational and communication skills
• Commitment to person-centred, trauma-informed care

About the Organisation:

You will be working for a Christian organisation providing exceptional care and support across nine sites in England. The charity focuses on empowering young people and women experiencing homelessness to achieve sustainable living. With a commitment to trauma-informed practices and personal development, they strive to make a lasting impact in our community.

Additional Benefits Include:

• Pension scheme and Employee Wellbeing Programme
• Generous annual leave and funded Blue Light Card
• Free ongoing training and development
• Recognition programmes and refer-a-friend bonus

Other Roles You May Have Experience Of Could Include: Supported Housing Manager, Team Leader, Supported Living, Housing Support Officer, Residential Care Deputy Manager, Community Support Manager, #INDSCP.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support. This role is not responsible for the supervision or direction of staff.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Key Responsibilities

• Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
• Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
• Lead and execute our door-to-door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
• Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
• Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
• Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
• Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
• Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
• To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
• Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
• Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
• To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
• To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
• Travel to meetings in the UK and overseas where necessary.

Staff Benefits

• Hybrid Working 
• Season Ticket Loan
• 1-day additional holiday each year to a maximum of 30 days annual leave
• Additional days off over the Christmas period
• Cycle to Work Scheme
• Enhanced maternity and sick pay benefits, subject to length of service
• 6.1% employer pension contribution
• Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. 

Application Process

Please submit your CV for review. We will be interviewing candidates from the beginning of December (dates to be confirmed). The first interview for this role will be held in person at our UK office.

The full job description and person specification is provided as a PDF with this job advert.

Note: The deadline for applications has been extended until the 18th of December.