Management jobs
We have a fantastic opportunity for an experienced Risk Manager to join our Risk and Assurance team at Sovereign Network Group (SNG). You'll be an integral part of our risk function, which sets out how we manage risk in SNG and works with the whole organisation to embed that approach into our everyday activities and decision-making.
Based from our offices in Basingstoke or Wembley, you'll combine home and office working to ensure a positive work / life balance. There may be some occasional travel to our other offices for meetings or workshops.
It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
The Role
Reporting into our Head of Risk, you'll partner with stakeholders throughout the organisation to provide expert risk management advice, support decision-making processes, and enhance SNG's ability to achieve its objectives. As Risk Manager, you'll play a crucial role in embedding a proactive risk management culture within SNG, ensuring that risks are effectively identified, assessed, and mitigated. Responsibilities include:
- Leading the approach across SNG to create a culture of consistent and high-quality risk management
- Supporting the organisation in implementing our framework for risk management roles, responsibilities and decision-making
- Supporting stakeholders to identify, assess, and manage risks across the organisation, ensuring sufficient and appropriate mitigation measures are in place
- Supporting the organisation with expert advice on risk management matters and emerging risks
- Embedding practices throughout SNG to ensure risks are reliably identified, assessed, prioritised, and managed
- Collating and analysing risk data to support the Head of Risk to identify trends, insights, and areas for improvement, as well as providing input into senior leadership reports
- Developing and delivering workshops and training sessions to enhance risk awareness and capabilities across the business
What we're looking for
You should have previous experience in a similar role, with demonstrable technical knowledge and skills in Risk management. A background in housing is not essential but ideally you'll have gained experience from a large organisation with a variety of risk areas to consider.
You'll also have:
- Experience in supporting the implementation of a robust risk management framework
- Excellent stakeholder management skills with the ability to influence and engage stakeholders at all levels
- Clear communication skills, ensuring technical information is presented clearly and concisely
- An agile approach, confident to work successfully on multiple projects at different stages and effectively prioritise tasks
- Experience in designing and / or delivering risk management awareness and training programmes is desirable
Your Benefits
We have some great benefits at SNG, including:
- £450 yearly flexible benefit pot to use against benefits of your choice
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.
The client requests no contact from agencies or media sales.
Age UK is recruiting for Procurement Manager on a permanent basis. This position is a new role to the organisation.
The Procurement Manager will lead on and manage end-to-end procurement processes for a range of goods and services across Age UK's portfolio of supplier spend; provide expert advice and guidance to stakeholders across all levels of the organisation; and promote awareness and understanding of the organisation's procurement policy and processes.
If you have previous experience as a procurement professional, please review the job description below for a more exhaustive list of responsibilities.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our central London office near Tower Hill where necessary to fulfil the requirements of the role. Outside of this requirement, staff are able to determine whether they wish to work from home or from the London office.
Must Haves
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Demonstrable experience of working as a procurement professional in an organisation with a proven track record of achieving procurement improvements and cost savings. A, I
Knowledge of the full procurement cycle - defining and challenging requirements, market assessment and engagement, tender / RFP, evaluation, negotiation, contracting and supplier relationship management - across a range of spend categories A, I, P
Experience of managing procurement projects which have involved complex competitive bidding and a variety of pricing models and tools A, I, P
Experience of leading and managing effective contract and pricing negotiations A, I, P
Experience of previous procurement roles in the charity or social enterprise sector. A, I
Skills and Knowledge
Strong commercial awareness and acumen, and an understanding of value for money / cost effectiveness in the advice, recommendations or service support provided to stakeholders A, I
Strong grasp of risk management principles and ability to apply risk assessment techniques in the preparation of procurement plans and execution of procurement activity A, I
Working knowledge of contract law and relevant legal and regulatory requirements and how they apply to supplier contracts across a range of indirect categories A, I
Understanding of industry best practice for procurement activity A, I
Proficiency in Microsoft Office suite of programmes A, P
Personal attributes
Excellent communication skills, including the ability to clearly explain complex technical and commercial information to stakeholders who have a range of different levels of experience with procurement processes A, I, P
Ability to use interpersonal and influencing skills to develop and maintain effective relationships with stakeholders of all levels across the organisation I, P
Strong analytical and problem-solving skills and ability to think critically I, P
Proactive and self-motivated with a strong attention to detail A, I
Ability to work independently and as part of cross-functional teams A, I
Adaptable and flexible, with the ability to manage multiple priorities A, I
Great to Haves:
Experience
Developing and delivering training programs to enhance skills and knowledge amongst staff involved in purchasing activity A, I
Skills and Knowledge
Knowledge of data and information security regulation and legislation and how they should be applied within procurement activity A, I
Understanding of the principles of contract management and supplier relationship management practices A, I
Comprehensive understanding of financial and procurement controls, processes and systems A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards – recognition awards from £100-250.
Additional Information
The following are desirable but not essential:
Chartered Institute of Procurement and Supply qualification
This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales.
At Spring School, we're looking for an Office Manager to join our team.
You'll be responsible for the management of the administrative support functions, ensuring the provision of an effective and efficient service, implementing and maintaining systems and processes. You'll proactively support the Senior Leadership Team and Governing Body to provide confidential, high quality secretarial and personal support in order for them to achieve their objectives.
You'll lead and manage the Administrative Team, ensuring performance management and learning and development needs are undertaken. You'll act as the first point of contact for school staff on people issues, referring to Central HR as necessary, as well as liaising with and building effective relationships with parents, Governors, Trustees, staff, local authorities, visitors to the school and other stakeholders.
We are looking for someone who has:
- Formal secretarial/administrative qualifications or experience of providing high quality secretarial and office management / administrative support
- Experience of processing compliance files, including DBS, referencing and occupational health verifications for external agency review such as Ofsted, CQC and or Home office
- Experience of using a variety of HR, recruitment, training and payroll systems, we currently use Select HR, Clear Review, Linkedin Learning, iHasco and e-Pay safe
- Experience of managing staff with the ability to motivate and drive high performance or a willingness to learn
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Candidates informed of outcome of application: 24th April 2025
Interview date: 29th April 2025
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The client requests no contact from agencies or media sales.
The Operations Manager will play a key role in ensuring the smooth and efficient running of U3A’s office operations. This role will be responsible for the day to day running of the office and be the lead for HR, Data Protection, Health and Safety as well as managing external IT suppliers.
The postholder will report to the CEO and work closely with senior leadership to ensure the u3a is a professional and well-run organisation. The role will also work closely with the PA to CEO who will be involved in areas such as HR, training and recruitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an innovative and certified Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity’s future Dynamics 365 CRM?
The charity shall shortly begin the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters.
Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Officer shall be a vital and visible role, fundamental to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.
Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity’s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third party suppliers.
If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we’d love you to apply.
Location
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About World Horse Welfare
World Horse Welfare is an international equine charity whose vision is a world where every horse is treated with respect, compassion and understanding.
The charity’s work covers horses in need, sport and leisure, work and production within both the UK and abroad. The charity runs four farm centres for rehabilitation and outreach work within the UK. The charity has four key strategic themes under which its programmes of work nationally and internationally are structured, these are: Care, Research, Education and Influence.
In 2023, the charity fundraised c. £15.6 million, including significant Legacy income.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
For an informal chat about this role please reach out to us and ask for Peter.
At Camden Disability Action, we believe in a radically inclusive world where difference is embraced, and no one is disabled by society. We empower and support Disabled individuals and communities through grassroots initiatives, ensuring that Disabled people lead in all aspects of life. Our work is rooted in the Social Model of Disability, challenging systemic barriers and flipping power dynamics to create meaningful, lasting change.
About the Role – Empowering Disabled Leaders
We believe that Disabled people should be at the forefront of shaping their own futures. That’s why we are looking for a passionate and experienced Leadership and Coaching Manager to lead and grow our Leadership Programme.
This is a unique opportunity to support and develop Disabled Leaders who are actively transforming their communities through user-led projects. You’ll be at the heart of flipping the power, ensuring that Disabled individuals are equipped to take charge of their leadership journeys, break down barriers, and drive real change.
The successful candidate will lead our Leadership Programme, provide coaching and mentoring, and help create a sustainable future for Disabled Leaders. You’ll be part of a dynamic team in an inclusive environment where Disabled people set the agenda and define their own leadership.
What You'll Do
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Lead and expand the Leadership Programme, flipping the power by ensuring Disabled people lead the change they want to see.
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Provide one-on-one coaching and group mentoring for Disabled Leaders, helping them break down barriers and develop their leadership potential.
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Design and deliver leadership workshops, creating more opportunities for new Leaders to grow and succeed.
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Manage a team of 4 Disabled staff members, fostering an environment of leadership development, collaboration, and co-production.
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Collaborate with senior management to align leadership initiatives with CDA’s strategic goals, ensuring Disabled voices are central to decision-making.
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Work alongside the Operations Manager to oversee budgets and help Disabled Leaders secure funding for their projects.
The client requests no contact from agencies or media sales.
As our Services’ Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award-winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.
Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.
You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.
Please apply by emailing by midnight on Sunday 4th May 2025 with:
• A CV
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Campaigns Manager plays a key role in developing and delivering campaign activity to improve the systems that older people rely on. The role helps deliver the department influencing strategy, mobilising older people living on a low income, and those who care about them, to take action to support Independent Age’s influencing campaigns, often targeting Governments across the nations, companies, regulators and others.
You should have a passion for improving the lives of older people on a low income through influencing policy change. With a strong understanding of how policy, public affairs, media communications and campaigning interact to make positive policy change happen, you’ll bring experience of working with people with lived experience to shine a light on the need for change.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: Monday 21 April at 11:59pm
Interview Dates: Week commencing 28 April
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.




The client requests no contact from agencies or media sales.
Borderlands is looking for a Fundraising Manager to join our team. This is an exciting role with real purpose, helping us build a sustainable funding future that supports our values and the people at the heart of our work. At Borderlands, we work alongside people seeking sanctuary, supporting them through the challenges of the asylum system and walking with them on the journey from exclusion to belonging. You’ll be joining a team full of heart, care, and commitment.
Job title: Fundraising Manager
Type of contract: Fixed term contract – 12 months – with scope of extending this
Hours of work: 14 hours per week (between Monday and Thursday to be arranged with the line manager)
Location: preferably at the Borderlands office at The Assisi Centre, Lawfords Gate, Bristol or hybrid. However, we will consider applications for remote work
Salary: FTE £35,235 - £38,626 (£14,094 - £15,450.40 pro rata) depending on experience, plus contributory pension scheme
Annual leave: 10 days A/L per annum (excluding bank holidays)
Reporting: to the CEO
Personal Outlook: The post-holder must have a strong commitment to the voluntary sector and a desire to make a real difference to the lives of asylum seekers and refugees. This role is suited for someone target – driven, with excellent writing skills and great attention to detail. They will be working closely with the CEO, an external fundraiser, the Welcome Centre and Operations Lead, as well as our Finance, Admin and Communications officer. The post holder will be responsible for building on a strong foundation of support from Trusts, Foundations and other grant-making bodies, will cultivate and develop strong relationships with grant-givers to grow our income and support our organisational aims.
About Borderlands fundraising: So far Borderlands’ grant fundraising work has been led by a freelance fundraiser working 3-4 days a month (“Grants and Trusts Fundraiser” in the organisational chart). The Fundraising Manager will work in partnership with them and divide the role and responsibilities according to experience and capacity. Currently, most of our income is from grants; our key funders include the Henry Smith Charity, Garfield Weston Foundation, John James Foundation, Bristol Impact Fund and Nisbet Trust. More info can be found on our latest Impact Report.
This is the first time Borderlands is recruiting for an in-house fundraiser role. In addition to working on grant applications and reports, the manager will support the Finance, Admin and Communication Officer with local giving and developing corporate partnerships.
Some of the benefits of working at Borderlands include:
·Flexible and hybrid work
·Supportive staff team
·Workplace pension contribution
·Optional 1:1 and quarterly staff supervision facilitated by therapists from Trauma Foundation South West
Applications can be submitted in hard copy or by email by Wednesday 7th of May 2025 at 12pm/noon. Late applications unfortunately cannot be considered. We are also unable to accept CVs as applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Huddersfield Mission as our Centre Manager!
Huddersfield Mission is the foremost voluntary organisation in Huddersfield and wider Kirklees that works with people who are experiencing significant poverty, homelessness, poor mental health or addiction issues. We support about 1000 different people every year.
Are you a proactive and values-driven leader ready to oversee the daily operations at Huddersfield Mission? We are looking for a skilled individual to ensure our services run smoothly and continue to provide vital support to the Huddersfield community.
This crucial role demands excellent communication skills and the ability to design and implement effective processes to help others achieve and work more effectively. As Centre Manager, you will play a key part in implementing policies and procedures, ensuring compliance with Health & Safety and Volunteering guidelines, and co-leading on Safeguarding.
You will lead our operational teams, including café, premises, and room hire services, to deliver exceptional service while contributing to plans for future growth.
As a key member of the Huddersfield Mission Management Team, you will collaborate closely with the Chief Executive, Advice Service Manager, Board of Trustees, and sub-committees, contributing to the strategic direction of our organisation.
This is a fantastic opportunity for a proactive leader who thrives in a dynamic environment and is deeply committed to making a meaningful difference in the lives of people in Huddersfield.
Employee Benefits
- Attractive Salary with Contributory Pension
- Employee Support Scheme
- Subsidised Meals
- Friendly and Committed Team
CV without a covering letter will not be considered
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
Job Description
We are seeking an experienced and dynamic Retail Commercial Manager to oversee the sales and profit performance of a collection of retail shops. This position plays a crucial role in driving the commercial success of our retail shops by developing effective sales strategies, managing stock, optimising merchandising, and leading a high-performing team to deliver exceptional customer service. The ideal candidate will have strong leadership skills, and success with Commercial Strategies & Performance Management:
Responsible to
Head of Retail- Trading
Direct reports
Circa. 14 Managers
Working hours and contract
Full time, permanent, 35 hours per week across a flexible seven-day rota
Salary
£30,000-£35,000 p.a. depending on experience, plus travel expenses
Location
Central & Greater London
Closing date for applications: 30th, April, 2025
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Role Responsibilities
Sales and Profit
• Support Shop Managers to maximise each shop’s sales and profit potential.
• Oversee the delivery of Gift Aid targets throughout the area, driving Gift Aid signups and conversion rates, and ensuring shops are actively promoting the scheme.
• Conduct data analysis to review the commercial layout of each shop including department and category mix.
• Understand and implement commercial actions to deliver against strategic KPIs.
• Responsible for ensuring that all merchandise is clearly priced and monitor pricing levels to achieve maximum sales in accordance with pricing policies.
• Ensure shops have a high standard of display, cleanliness and tidiness, and that they project a quality retail image.
• Assist Shop Managers to deliver commercially successful visual merchandising displays, in line with the visual merchandising manual.
• Ensure each shop correctly implements agreed seasonal promotions, and shop layouts to achieve maximum income.
• Ensures shop teams are aware, understand and engaged in the financial performance of their shops.
• All best practices outlined within the commercial manual are delivered.
Stock Management
• Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density, sizing, and culling stock).
• Ensure that all legal and internal regulations regarding donated stock are adhered to.
• Collaborate with warehouse team to ensure effective stock movement.
• Work closely with the warehouse and stock partnerships teams to ensure sufficient levels of warehouse, rotation and corporate donated stock.
• Work closely with the ecommerce team to ensure key products generate maximum income via the best channel, delivering P&L sales targets.
• To monitor stock management and fast-tracking on to shop floor.
Customer Service
• Lead and inspire the team to place a positive customer experience at the heart of our approach to attract new and loyal supporters and repeat donors.
• Ensure all processes detailed within the customer experience manual are delivered.
• Ensure that feedback, including complaints are escalated to the Head of Retail Income, within the agreed timeframes.
• Be accountable for the integration of each shop into the local community in collaboration with the shop teams.
Team Management
• Ensure that shops have correct level of cover throughout the year, ensuring cover when and where necessary for annual leave, sickness or vacancies.
• Coordinate and facilitate meetings with shop managers for the purpose of training, communication and planning.
• Role model and promote effective team communication, celebrating success and sharing best practice.
• Foster a creative environment where team members seek to maximise income in new and innovative ways through multiple channels including their shops and community events.
• Provide line management, leadership, development opportunities and performance management to the Shop Management team.
• Support with the annual appraisal and probation processes for all reports.
• Play a key role in enabling shops to represent the charity and increase awareness of our mission within the community.
Volunteer Team
• Support the volunteer coordinator and shop management teams to recruit, induct and retain an inclusive and diverse volunteer team, in line with recruitment targets.
• Ensure volunteers adhere to Fight for Sight policies and procedures.
Operations
• Ensure shops are compliant against operational procedures and processes within the Operations manual, providing timely reports and identifying areas of non-compliance.
• Ensure shop maintenance and repairs are reported, and resolved in a timely manner, and aligned to budgets.
• Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures.
• Ensure technology-related issues are raised and resolved promptly.
• Work within our policies and procedures when dealing with problems at work.
• Adhere to and enforce our safeguarding policies. Ensure all risk assessments are conducted and appropriate action plans are developed and executed.
Other
• Required to adhere to our vision, mission and values.
• Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles.
Governance, Finance and Operations
• Conduct regular reviews of shop financial processes to ensure adherence to procedures and minimise financial risks
• Understand and mitigate risk in the context of charity retail and multi-suite working.
• Monitor and enforce adherence to local regulations, ensuring shops comply with relevant legislation.
• Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/ Charity Retail Association codes of practice.
• Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises.
Impact
• Support public awareness and understanding about visual impairment and visually impaired people.
• Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.
Person specification
Desirable skills, knowledge & experience
• Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context
• Experience of developing and managing budgets
• Experience of EPOS systems and Gift Aid
• Experience of setting and managing income and expenditure budgets
• Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture
Personal qualities
• The ability to work under pressure whilst remaining calm and organised
• To be receptive to change and to act as a change agent
• The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
• To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
• A great team and a supportive culture
• Employer pension contributions matching up to 10%, and death in service cover
• Generous parental leave
• Flexible/hybrid working options
• Apprenticeships scheme, study leave and financial support for training & development
• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
• An active Social Committee and staff events
Application & Interview process
See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited for a stage one interview online by teams, followed by an in person at our Mansell Street offices.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Manager
Reporting To: Director of Operations
Salary: £36,750.00 per annum
Location: London/Head Office Tooting Works
Contract: Permanent/full-time
Closing Date: 9th May 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)
About Us:
Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business.
Role Summary:
The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.
Role Responsibilities:
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
- Ensure the lettings process is well-managed and aligned with policies.
- Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
- Contribute to strategic operational planning and continuous improvement initiatives.
- Identify and resolve operational challenges in collaboration with senior management.
- Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.
Building Maintenance
- Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
- Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
- Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
- Conduct regular building inspections and implement corrective actions as needed.
- Drive sustainability initiatives, including energy efficiency and waste reduction.
- · Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
Health & Safety
- Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
- Develop and monitor health & safety procedures tailored to the site.
- Organise relevant training for staff and enforce contractor compliance.
- Maintain accurate H&S records, incident reports, and lead periodic audits.
- Support development and execution of emergency response and business continuity plans.
- Fire safety responsibility ( Fire Safety designated person))
Lettings and Lease Management
- Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
- Check we are maintaining up-to-date tenancy records,
- Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
- Carry out twice-yearly audits of lease documentation.
- Maintain relationships with tenants to support retention and satisfaction.
- Monitor lease management by team, lease compliance and resolution of any lease-related issues.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
- At least 2 years’ experience in operations work.
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software,or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Rewards
- 25 days of annual leave plus bank holidays
- Personal annual training budget following probation.
- Employee assistance programme, including counselling.
- Regular team socials throughout the year.
- Generous sick pay allowance following probation.
- General eye test.
- Well-being day (one day per year).
- Volunteer day (one day per year).
Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check.
- Receipt of two satisfactory references.
- Proof of eligibility to work in the UK.
- Level 3 safeguarding (can be trained on the job).
Please email your CV with a cover letter stating why you are interested in this role.
Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
The client requests no contact from agencies or media sales.
Overview
The Olive Tree Cancer Support Group (the Olive Tree), is a registered Charity, dedicated to the relief of the physical and/or emotional distress of persons with cancer and their partners, families, friends and carers, through the provision of services, operating from its support centres in Crawley and Horsham.
A Centre Manager is being sought to manage all aspects of the Horsham centre, working closely with the Crawley Centre Manager and reporting to the Board of Trustees, delivering the charity’s goals and long-term strategy. The responsibilities include staff and volunteer management and recruitment, onboarding new patients / service users, engaging with external stakeholders and all other operational and day to day financial matters, including supervision of team members responsible for fundraising activities, social media and communications.
Salary: £28,500 to £30,500, depending on experience
Full time, Monday – Friday, flexible as required.
Location: Lavinia House, Horsham with some local travel.
Person Specification
The following specification is for the ideal candidate, but candidates that offer a significant proportion of the following requirements below will be considered.
Knowledge and Experience
· Experience of supporting vulnerable people
· Experience of planning and implementing in a service based organisation
· Knowledge of national and local cancer care, support and information, including holistic approaches
· Knowledge of good practice in user involvement
· Experience of monitoring, evaluation and continuous development of services
· Experience of team management and development of staff through personal development plans
· Experience of recruiting, retaining and working with volunteers
· Understanding of cancer and the effect it has on patients and those supporting them
· Experience of partnership working
· Experience in service promotion and marketing, including social media
· Experience in financial record keeping and processes
· Experience of successful project management
· Experience of working in a community and grant based fundraising organisation would be an advantage
Skills and abilities
· Conducting sensitive and difficult conversations with empathy, care and support
· Ability to lead, inspire and develop positive relationships across all stakeholders
· Ability to plan services across a range of hard and soft resources ensuring maximum utilisation of services.
· Developing a community experience
· Ability to work in a flexible manner outside standard working hours
· Autonomous and team working, excellent organisation and prioritisation
· Motivate self and others
· Advanced communication skills both written and oral
· Flexibility and adaptabilityFacilitation
· Networking
· IT and data management - full Microsoft 365 suite and contact management
· Ability to quality assess information sources
· Maintain confidentiality
· Confidence and ability in public speaking
· Desire for continuous personal development to develop own knowledge and skills
· Driving licence and use of a private vehicle
The client requests no contact from agencies or media sales.
Are you a highly motivated and dedicated Communications professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Communications Manager to lead its communications function and ensure effective, engaging, and mission-focused messaging across our Diocese. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.
The Communications Manager is responsible for developing and implementing effective professional internal and external communications strategies for the Diocese to support the Diocesan Bishop and senior leaders as part of the Mission of the Church. You will lead and manage a small, dedicated communications team of two direct reports: Creative and Digital Communications Officer and Webmaster.
As Communications Manager you will oversee the Diocese’s media relations including proactive engagement with journalists and responding to press inquiries. Produce high-quality written and visual content, including newsletters, social media posts, and annual reports. Manage and enhance the Diocese’s digital presence, including website and intranet development. Support key diocesan campaigns and initiatives to increase engagement and giving. Represent the Diocese at events, with occasional travel across the Diocese including the Channel Islands. Some out-of-hours availability is required and a full clean driving licence and access to own transport. This role ensures consistency and professionalism in all communications, to promote the Diocesan vision of bringing people closer to Jesus Christ through his Church.
The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’
This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £45,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
Come and be part of our mission!
1. Main Duties
Communications Strategy
- Design, develop, and implement the Diocese’s Communications Strategy which is fully aligned with the Diocese ten-year Mission plan.
- Research and identify appropriate methods and channels including secular and religious media to raise the Diocese’s profile and in turn that of the Catholic church.
- Collaborate with partners, such as the Bishops Conference of England and Wales to help shape and influence public policy aligned with Diocesan objectives.
External Communications
- Proactively identify opportunities for promoting positive news about the work of the diocese and enabling the Diocesan Bishop to contribute to thought leadership and public debate on relevant policies.
- Drafting material appropriate for publication.
- Arranging video to support key diocesan publications such as Bishops Pastoral Letters.
- Build and develop the Diocese’s links with press and media to support strategic objectives.
- Act as the point of contact for sensitive news, advising the Bishop and senior staff about media handling.
- Act as the Diocesan spokesperson when required, providing a positive and supportive representation of the Catholic Church and the Diocese.
- Develop and implement a Crisis Communications Plan, crafting media statements and briefing senior colleagues on media lines to take.
- Organise media training for senior clergy and lay leaders as required.
- Work with Bishops Office to deliver the weekly E-News, being responsible for editorial control and compliance with relevant regulations, e.g. copyright law
- Work with parishes to support our stewardship journey, including developing compelling good news stories about the work of the Catholic Church.
Internal Communications
- Work closely with HR to Oversee and improve the management of internal communications to foster transparency and engagement.
- Take overall responsibility for organising monthly team briefings for the department of Administration and for other ad hoc events involving parish employee’s clergy and volunteers.
- Manage communication channels such as the intranet, regular newsletters, and staff briefings to ensure alignment with Diocesan values and goals.
- Work with Bishops office on key publications such as the annual directory.
Website and Digital Presence
- Oversee the ongoing improvements in the functionality of the Diocesan website, ensuring it is engaging, user-friendly, up to date and supports the Bishop’s vision.
- Introduce interactive and video content to enhance user experience.
- Support parishes in developing and maintaining their local websites.
Support to Key Departments
- Collaborate with key departments to design and implement tailored communication strategies. For example, Safeguarding.
- Provide tools, templates, and guidance to ensure consistent and effective messaging across departments.
- Act as ‘brand champion’, developing, overseeing and implementing brand guidelines to professionalise and standardise all external communications output, whether it emanates from within or outside the Communications department.
- Build and maintain strong positive working relationships across the DSAS and wider Diocese to support the successful delivery of the communications strategy'
Meeting Attendance and Reporting
- Attend meetings of the Finance Audit and Risk Committee and any other meetings required, to provide briefings, regular written reports and seek approvals as needed from the Board of Trustees about Communication related matters.
- Support the work of Multidisciplinary meetings that may be called form time to time to deal with extraordinary events.
- Attend in person meetings in parishes across the Diocese where sensitive matters indicate that an in-person meeting is preferable.
- Professional approach to Online meetings.
Team Management
- Provide leadership, direction, and line management to the Communications team, ensuring objectives are met.
- Conduct regular one-to-one meetings and annual performance appraisals.
- Promote collaborative working within the team and across the Diocese.
- Monitor and evaluate team performance against individual and collective objectives.
Ad Hoc Duties
- Carry out additional duties as requested by the Bishop, senior clergy, or the Chief Operating Officer.
2. Values
- Maintain the ethos and values of the Catholic Church, positively promoting its teachings and activities.
- Role model the Diocese’s core values of integrity, dignity, excellence, accountability, and stewardship.
Communications Manager - Person Specification
Competence, Expertise and Knowledge:
Essential
- Bachelor’s degree in journalism, strategic communications, or equivalent.
- Minimum 5 years’ experience in communications at a senior level, ideally in a mission-focused, charity or public sector organisation.
- Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
- Capable of Analysing complex situations and provide advice to senior managers.
- Contributing to resolving the problem with the ability to anticipate and resolve problems before they arise.
- Demonstrable experience developing, managing and motivating teams/individuals to ensure success
- Proven experience in developing and implementing communication strategies.
- Comprehensive understanding of the modern media landscape.
- Experience in crisis communication planning and response.
- Advanced proficiency in Microsoft Office and CRM platforms.
- Numerate and Excellent writing and presentation skills.
- Understanding of relevant legislation including data protection and copyright.
- Knowledge of and commitment to the teachings of the Catholic Church, and a positive approach to work.
- Experience in budget management.
- Some out-of-office hours may be required on an ad hoc basis.
- Must be able to travel across the Diocese, including the Channel Islands.
- Full Clean Driving Licence and own transport.
Desirable
- Membership of relevant professional bodies such as Chartered Institute of Public Relations, Chartered Institute of Journalists.
- Experience in working with and managing volunteers.
- Experience in Charity sector communications.
How to Apply
Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).
The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.
Closing date is Saturday 3rd May 2025, at 6.00 pm.
Interview Details
You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
This position is subject to the completion of an initial probationary period of six months.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Philanthropy Manager
Salary: £40,000 - £42,000
Responsible to: Head of Fundraising, Ruth Strauss Foundation
Accountable to:Board of the Ruth Strauss Foundation
Hours per week:Monday-Friday 9.00am – 5.00pm
Location: Hybrid: minimum 2 days a week in London office
Job Purpose:
The Ruth Strauss Foundation has ambitious plans for growth over the next 5-10 years and this new role will be pivotal in driving forward our philanthropic growth. This role will lead the development of our major donor programme, building a portfolio of major donors to become part of a lifelong family of RSF donors. The primary focus will be the acquisition of new major donors while maintaining the retention of existing donors. Developing cases of support and impact reports, this role will create bespoke, tailored communications to major donors based on their needs and motivations to support.
The position involves developing a supporter-centric philanthropic journey which will drive an excellent supporter experience and ensures our major donors enter into a lifelong relationship with RSF. Networking and representing RSF at events will be essential in representing the foundation externally, including leading on hosting major donor events for the charity.
Key relationships:
- Head of Fundraising
- Commercial Sales Lead
- Head of Partnerships
- Head of Mission Services
- Fundraising Advisory Group
- RSF major donors
- External Donor Advised Funds
Key responsibilities:
- Lead on the development of the major donor strategy to generate growth in income and donor numbers
- Manage a portfolio of donors, owning a personal income target, focusing on securing five and six figure gifts and multi-year pledge.
- Deliver RSFs Philanthropy programme, ensuring the programme meets budgeted income and spend
- Lead on major donor acquisition, pipeline development and pitches
- Identify and develop a stewardship matrix for major donors
- Create cases for support aligned with our strategic objectives which gives potential and existing major donors the opportunity to engage with and support RSF in ways that align with their motivation
- Produce impact reports and stewardship materials to inspire prospects
- Develop bespoke supporter journeys for major donors, working with donor advised fund organisations where required.
- Organise and host major donor cultivation and stewardship events
- Utilise audience analysis and sector trends to direct strategy and shape the programme, maximising on opportunities.
Key activities:
- Produce a 3 year programme strategy for Major Donor fundraising, contributing to the ambitious growth strategy for RSF
- Develop cases for support for each of the pillars of RSF’s work
- Work closely with the Mission Services team to produce impact reports to inspire and increase connection with RSF
- Identify matched funders for RSF events and secure pledges of support for this
- Work with the Commercial Sales Lead to steward existing philanthropists and secure new opportunities for engagement and income.
- Produce a pipeline of potential major donors and KPIs to monitor performance of the programme
- Set up donor cultivation meetings with new prospects to pitch RSF and gain future major donors for the charity
- Develop bespoke stewardship and donor cultivation events across the year, leading on the project management and event delivery
- Develop a philanthropic supporter journey which aligns with the overall onward supporter journey for RSF fundraisers, focused on creating a lifelong commitment to the RSF family.
- Introduce new fundraising and marketing collateral to support the strategic growth of the philanthropy programme
- Establish business rules for recording major donor data on Salesforce to ensure that future analysis of the programme is robust and reliable
- Work closely with Donor Advise Fund organisations to grow major donor networks and maximise opportunities for RSF
- Attend networking events and activities to drive new audiences and donors to RSF
- Budget management and delivery metric analysis, ensuring a robust contingency planning process is in place.
- Ensure all philanthropic fundraising activities are compliant with fundraising code of conduct, GDPR and other relevant processes/policies
- Conduct regular sector wide and competitor research to stay ahead of trends and maximise opportunities for RSF
Expertise required
- Exceptional experience of developing and managing a major donor programme, managing high value relationships
- Excellent organisational and administrative skills including budget management, project management and prioritisation
- Excellent relationship management across stakeholders of multiple levels and organisations – utilising interpersonal skills to influence, persuade and negotiate
- Experience of developing plans and budgets, and reporting against financial targets and key performance indicators
- Experience working with CRM systems and project planning tools
- Excellent communication skills – able to utilise data analysis to produce compelling proposals and impact reports, understanding supporter motivations, engaging audiences to generate fundraising growth
- Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
- Strong relationship management across stakeholders of multiple levels and organisations.
- Innovative thinker who has experience of building successful fundraising campaigns from scratch
- A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace
- Ability to keep calm under pressure and maintain a clear head
- Meticulous attention to detail
- Ability to undertake travel, including overnight stays where necessary
Personal Attributes
- Creative, results-driven, and proactive in approach
- Excellent multi-tasker
- Strong interpersonal skills to build positive relationships with a range of stakeholders
How to apply:
We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.
Please share your CV and covering letter.
Interviews will be planned as applications come in. The application process may close early.
If you have any queries on this role, please contact us.
We take your privacy very seriously and promise to keep your details safe. Check our Applicant Privacy Policy to find out more.
About the Ruth Strauss Foundation
In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.
In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:
- Provide professional emotional support for families when a child is facing the death of a parent
- Facilitate collaboration and influence research in the fight against non-smoking lung cancers
The client requests no contact from agencies or media sales.