Local Delivery Manager Jobs in Manchester

Role purpose:

We are seeking a dynamic, experienced manager to manage our part in “On track for inclusive train travel”, a research, scoping and piloting project, aiming to make rail travel more accessible and inclusive for disabled people.  This project is being delivered alongside RNIB as lead partner, and funded by Motability Foundation, working with our members Community Rail Lancashire (CRL) and Gloucestershire & Oxfordshire CRP (GOCRP) to engage disabled people and shine a light on lived experience. 

You will work closely with RNIB and their project manager, forming part of a small project team to ensure the success of this exciting project. You will support CRL & GOCRP in their coordination of local engagement with disabled people, helping to facilitate a pan-disability, empowering approach that draws on and champions expertise by experience. Ensuring excellent collaboration with railway partners is also key to this role, enabling us to co-create an effective, adaptable model for training, learning and culture change that can be deployed across the railways as they are reformed and renationalised.

Responsibilities

Project and local engagement coordination

• Work closely with the RNIB project manager and as part of the project team to help ensure effective planning, coordination, management, communication and the overall success of this project, in line with its purpose and aims;
• Ensure excellent coordination and communication with the two community rail partnerships, supporting their delivery of empowering, high-quality engagement, in line with project plans, requirements and objectives;
• Ensure CRL and GOCRP are enabled to play their part effectively, using their expertise and local relationships to bring the experiences, ideas and voices of disabled people to the fore, while engaging railway staff constructively, to research, develop and test our model, and forge ongoing dialogue and understanding between the disabled community and railway;
• Take a particular lead in utilising and championing co-creation principles and empowering ways of working, across this project and its partners, and in building a legacy;
• Coordinate closely with our core railway partners helping to develop and test our model, and work across the rail industry, including engaging existing inclusion and accessibility forums and networks, to support the research phase and generally build on community rail’s positive relationships and ability to support inclusive railway practices;
• Manage Community Rail Network’s budget and monitor the CRPs’ budgets in partnership with their project leads, ensuring these are in line with agreed grant funding;
• Maintain and uphold our partner agreements and MoU with RNIB. 

​ Research, evaluation and reporting

• Work as part of the project team to engage railway partners and jointly deliver effective research, as part of the ‘discovery’ phase, to understand current practices and issues within the railway around accessibility and inclusion, and opportunities to improve this;
• Support the CRPs and their interaction with RNIB’s research and innovation staff and our academic advisor, helping them play a strong part in the discovery phase, and model development and testing, involving the disabled community and railway staff members;
• Support effective recording and evaluation by the CRPs, ensuring this is in line with project requirements, and serves our goals around legacy-building and empowering those involved;
• Advise and feed into RNIB on the completion of grant reports and financial statements, including coordinating and reviewing input, data and reports from the CRPs;
• Maintain strong relations with Motability, as part of the project team.

Legacy building, communications and influencing

• Continually feed into our senior team and the project board on insights emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people;
• Support and feed into Community Rail Network and RNIB’s strategic work engaging with rail reform and transformation, such as attending meetings and providing briefings, reports and recommendations, to help us seize opportunities to advocate for positive change;
• Attend and speak at community rail and other relevant events to develop awareness of the project, share its lessons, and promote our model;
• Work with Community Rail Network and RNIB’s communications teams, and other colleagues and partners, to promote the project and its achievements, and amplify the voices/views/needs of disabled people, across our networks and build a legacy.

General team working

• Contribute to the wider objectives and development of Community Rail Network, especially by sharing project progress and learnings, and offering advice and input.  
• Help our member support & development team to embed lessons from the project on involving and empowering disabled people.
• Contribute to the maintenance and development of our internal systems (e.g. shared drive, CRM) such as by data capturing relevant contacts and saving documentation. 
• As a member of the Community Rail Network team, assist with more general work as needed.

Skills and competencies

1. A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
2. Demonstrable experience in supporting community engagement, ideally related to inclusion, disability and/or mobility, and a good understanding of and confidence using engagement, project planning, and evaluation techniques to develop and support such initiatives.
3. The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to build capacity and confidence.
4. Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
5. A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
6. Good writing, research and analysis skills, including the ability to draw on quantitative and qualitative evidence, produce case studies, briefings and reports.
7. Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
8. A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition. 
9. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
10. IT literate with a good working knowledge of Microsoft Office and the internet.

Other information

This post is home-based, but with travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.

This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We are committed to being a flexible, supportive, inclusive and understanding employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.

We've been harvesting rainwater in remote communities for almost 40 years. Our work improves health, reduces poverty, builds climate change resilience and increases the attendance of girls at school. We are looking for someone special to join our small team in an exciting new fundraising role - could that be you?

Our new CEO joined in March 2024 and has led the development of a new three-year strategy focusing on the expansion of our existing programmes in Africa - income growth is vital to support this aim.

This new role will be responsible for generating an increase in our income from fundraising channels largely not explored by the existing team. You would work closely with the CEO but would need to be comfortable being highly autonomous and self-sufficient. You would have demonstrable success and in-depth knowledge of at least three of the following fundraising channels: corporates, individuals, community/events, major donors, legacies.

Please note:

• If you would like to apply, please review the Role Pack as this contains details of the type of experience, knowledge, skills & attributes we are looking for - these elements will be used for shortlisting candidates and to identify areas to explore during interview.
• This role is remotely based but it important you live in/near London to meet with the CEO and funders.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

National Leaving Care Benchmarking Forum (NLCBF)

NLCBF is made up of over 130 local authority leaving care teams and aims to improve services and support for care experienced young people. At the heart of our work is our Young People’s Benchmarking Forum – ensuring that the voices and priorities of care experienced young people shape our work.

NLCBF’s main activities include running 9 hybrid events each year for leaving care professionals and care experienced young people; facilitating online events and workshops throughout the year and working to influence policy and decision makers in government and other public bodies.

The NLCBF team is made up of a core team of six people, eight sessional workers and a wider group of ‘Champions’ who are care experienced volunteers.

Job Description

The purpose of the Practice Lead role is to ensure that the National Leaving Care Benchmarking Forum remains up to date with the latest legislative, policy and guidance developments in leaving care, and stays at the forefront of best practice. The post holder will utilise this knowledge to share information, develop products and tools for members, and to deliver training, consultancy work and events to members, in order to achieve our aim of improving outcomes for young people leaving care..

The post holder will:

• Remain at the forefront of best practice and key trends in the leaving care sector.
• Work with the other Practice Lead and the NLCBF Manager to develop the policy and practice focus to support NLCBF members, leading on a number of topic areas.
• Support the running of engaging events for NLCBF member local authorities for sharing best practice, national updates and for networking.
• Work closely with the Co-production and Engagement Lead to ensure the voices of care experienced young people are shared throughout the work of NLCBF
• Actively research and develop a network of experts in the leaving care sector, fostering and maintaining these relationships so they can contribute towards achieving outcomes for the Forum.
• Actively engage with local authority members and non-members to understand their key successes and challenges, and develop strong relationships.
• Support the management of the day to day business of the NLCBF and work closely with the NLCBF Manager to ensure this provides value for money for members and makes the best use of resources.
• Provide expertise to NLCBF members, relevant Catch22 services and wider Catch22 staff and partners on practice issues and solutions for supporting young people leaving care.

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Purpose

The postholder will be responsible for two key organisational areas:

- Practice Education to an allocation of student social workers: 80% of workload
- Support with induction planning and administrative tasks relevant to the student placement programme: 20% of workload

The postholder will be responsible for providing student social workers with effective, high-quality supervision and support throughout their practice placements and maintaining accurate records of student work undertaken to inform holistic assessments of students’ practice. This role will entail stakeholder engagement both with internal leaders and external partners. The role will involve maintaining close working relationships and crossover workstreams with the Business Support Team, Health & Safety systems, and compliance responsibilities.

Main Duties and Responsibilities

• Student Social Work Placements:
• Maintain relationships with key placement providers through provision of high-quality practice education,
• Practice Educate placements for their entirety at the charity,
• Write reports relating to the above.
• Support a continual and iterative induction process with support when inducting students to all relevant systems – utilising experts across the organisation to deliver elements of the package,
• Work in partnership with Business Support to implement appropriate systems relating to e-learning and hand over to line management during induction,
• Support the arranging of accounts, in partnership with the Business Support Team to enable new users access to the organisation’s systems.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that, over time, the nature of individual jobs will change; existing duties may be lost and other duties may be gained, without changing the general character of the duties, or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures.

Around 13,000 people have Parkinson’s in Scotland, with the condition affecting many thousands of friends and family members.  Parkinson’s is a currently incurable, degenerative neurological condition. People living with Parkinson's need and value the information, services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partners. Following an investment of £1.5 million into our community work we have the opportunity to build on the quality and reach of our community services across Scotland and the rest of the UK.

About the role

You’ll manage, coach and develop a team of eight home based Parkinson’s Local Advisers (PLAs) to deliver a high standard of service across Scotland.  You’ll ensure that the team is supported in meeting service demand which will include more complex casework, covering gaps, or supporting new/inexperienced colleagues.

You’ll work with colleagues across the wider Parkinson’s UK Scotland team to support the delivery of local priorities to reach and support more people affected by Parkinson’s. 

What you’ll do: 

• Lead a team of Parkinson’s Local Advisers to deliver a professional service that gives accurate, tailored information and support based on needs in line with optimal service practice
• Ensure quality service standards are met, including assessing needs, advocacy, information and support given and referrals
• Provide support and guidance to your team of advisers, including on complex casework and safeguarding cases. Occasional need to pick up direct casework at busy times/absences etc.
• Ensure appropriate staffing cover and support other teams as required

What you’ll bring: 

• Experience of managing, coaching, developing, and motivating a dispersed staff team, including workload distribution and prioritisation 
• Ability to implement reflective practice principles 
• Commitment to working principles  that empower people who use our services 
• Experience of providing health and social care information services 
• Experience of delivering a multi channel service effectively

You must live in Scotland or have plans to do so in order to carry out this role. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description. Please detail how you meet each of these in your application.

Interviews for the role will be held virtually on the 6th February

The successful candidate will be required to: 

• live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• provide their own broadband service, have a confidential home space in which to work and with a minimum download speed of 2Mb 

This role will require a Disclosure Scotland check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Moss Side Millennium Powerhouse is a busy community and youth centre based charity located in Moss Side, Manchester. We are an independent charity, which operates a diverse range of cultural and commercial activities. A lot of the work we do is with young people aged 8 -19 or up to 25 for those with additional needs offering provision during the day in school holidays and universal provision in the evenings. The post holder will need to be comfortable working in this environment.

Open 7 days a week with varying hours the venue is a bustling hive of activity and we are now recruiting for a Full-time Operations Manager to manage the day to day team and processes that are necessary to provide a safe friendly and welcoming environment. You’ll want every person to have a positive customer experience and be committed to delivering exceptional service.

In addition to the above this post requires you to have attention to detail, be a quick learner & able to undertake physical tasks to support the team. This crucial role will require a flexible approach to working within the varying needs and requirements of a multi-functional community venue. You will work closely with a range of staff and volunteers in a busy and responsive environment, and so you will need to be both a team player, and able to work independently, as required. An enhanced DBS is required for this role.

Location: To cover primarily the southern half of Wales 

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South Wales region. 

Recruitment process: interviews will be conducted as suitable candidates apply. Applications remain open until a suitable candidate has been appointed. 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.

What we offer:

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

• Birthday day off

• Enhanced sick pay and compassionate leave

• Death in service benefit

• Pension

• Employee Assistance Programme

• Flexible working

• A rewarding role with purpose

• Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with:

• frontline support service experience

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.

• research and advocacy skills – you will reach out to other organisations to support your cases where required

• competent IT skills for remote work

• Fluency in Welsh, whilst not essential, is desirable.

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution!  

About The Role

Location: Home-based

Contract: Permanent

Alzheimer’s Society Local Services teams provide exceptional support, information, advice and guidance for people affected by dementia.  As a Regional Manager, you will be home based, leading and inspiring geographically dispersed teams across a large region, whilst working as part of a wider Services Management Team.  The areas you will be responsible for are Cheshire, Merseyside, Isle of Man, and Lancashire and South Cumbria. There are several contracts and funded services within the region, delivered by a large team.
Your role will be to provide strong leadership and management of our dementia support services.  You will be accountable for the delivery of services that meet internal and external quality requirements. You will work collaboratively to build relationships and engage external stakeholders, including Local Authorities and Health colleagues and Commissioners within an Integrated Care System setting. Influencing for system level changes whilst ensuring strong contract management is a critical part of the role.

About you

As an inclusive employer, and one that serves people with dementia across our whole community, we actively welcome applications from people with different backgrounds.  

- You will need to have experience of leading and managing teams in a health and social care environment. Experience of working in a dementia related role is not essential, but an understanding of person centred care and support is important.
- You will understand the need to build high performing teams, with great team spirit and a collaborative approach. 
- You will have experience of working from home or in the community, and you will be confident in building relationships and team engagement through a mix of virtual solutions and face to face team activity.  
- Ideally you will live within the North West of England regional boundary (areas listed above) and be passionate about making a difference for people affected by dementia. 
- You will have great interpersonal skills and as a strategic leader, you will understand the opportunities and challenges of leading service delivery across a dispersed geographical area.
- You will be comfortable with monitoring and analysing data and trends, making evidence informed decisions and ensuring quality standards are realised.   
- The right experience of delivering services, coaching and developing others, and a solution focussed approach are key.  
- You will have a commitment to building inclusive services, ensuring equity and valuing diversity.

You have a fabulous team of dementia experts, your role is to lead and inspire them to deliver to their best and thrive as a team, representing Alzheimer’s Society to a range of external stakeholders.

Advert Closing date: 22nd January

Interview Date: W/C 3rd February

About Alzheimer's Society

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

You'll be a key part of the Community Fundraising leadership team in bringing our fresh strategy to life. Creating a one team ethos and an expert in identifying and securing new community relationships and income opportunities for the wider team. Working seamlessly with the Central team and colleagues across the charity.

As part of your role you will ensure that the Community Fundraising team are proactive in their approach and generate a sustainable pipeline of income. Alongside the excellent engagement and stewardship of supporters. You’ll provide direction, decision-making and proactively work towards the achievement of shared organisational and fundraising objectives.

What you’ll do:

• Develop and bring the strategy into reality. Bringing the external factors and sector knowledge in, to further shape our fundraising approach.
• Contribute to establishing and securing new income opportunities across the core community audiences to ensure we achieve our key KPI’s.
• Lead, support, motivate and inspire a high performing team of Community Fundraisers to achieve challenging annual income targets, maximise local support and provide exceptional supporter stewardship. To ensure a strong ongoing pipeline of support.
• Take the lead on specific priorities within the Community Fundraising strategy, to deliver improvements to processes, spot trends for new fundraising concepts and ensure exceptional standards of fundraising support and experience.

What you’ll bring:

• Demonstrable fundraising experience ideally within community, corporate or events fundraising. 
• Experience of line management, developing and motivating a geographically dispersed team.
• Ability to translate operational fundraising plans from a fundraising strategy, monitoring and assessing performance, including budgets and forecasting. 
• Experience of working with high profile volunteers and supporters to increase support and deal with challenging issues 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held in w/c 3rd February 2025. 

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern. 

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Role: Operations Manager

We are seeking an inspiring and dedicated Operations Manager to play a key role in our organisation, leading and supporting our passionate staff team of eight people and managing daily operations at M13 Youth Project, supported by and reporting to the Founder.

You will lead on the smooth running of operations, working closely with youth work staff to nurture a trusting, inclusive and dedicated working culture, which enables staff and young people to feel safe, valued and hopeful and to develop excellent work together.

You will be responsible for overseeing the ongoing development of our staff team, including scheduling staff and activities, managing working hours and absence, line managing staff, supporting recruitment, induction, disciplinary and grievance processes and being the first point of contact for the team.

This role requires experience and capability in managing processes and people, with good organisational skills, attention to detail, emotional intelligence and dedication to completing tasks. Empathy, good sense, creativity and ability to manage competing priorities are essential, along with the ability to co-design solutions to effectively manage any issues arising in the office environment, whilst ensuring high quality youth work and excellent external relationships with partners.

Whilst knowledge of and previous experience within a youth and play work context is not a requirement, you will have an appreciation of and commitment to seeing children and young people’s lives enriched, and to developing an understanding of our approach to youth and play work. If required, the Founder will continue as Designated Safeguarding Lead and professional practice supervisor of youth & play work staff.

Diversity, equity, inclusion and anti-oppressive practice are important to us at M13 Youth Project across all areas of the organisation and we welcome applications from people of all backgrounds.

Your key role in effectively managing operations will free up the Founder to lead and focus on overall finance management, fundraising and on the strategic leadership, evaluation and development of M13, our Trustees and youth board, and the A6 Youth & Play Partnership, which M13 leads.

This is an exciting role for someone eager to make a significant difference to an amazing youth work charity: maintaining our high standard of work; supporting our 30th Anniversary celebrations; contributing knowledge, skills and passion to enhance and develop our current and future operations; and leading a team that creates life-enhancing youth and play activities that support the safety, growth, joy and well-being of children, young people and young dads.

Please refer to the Recruitment Pack for the full Job Description and Person Specification, available on our website and when you click the apply now button.

Digital Care Hub
Engagement Manager Job Description

About Digital Care Hub

Digital technology helps care services spend more time caring. It helps the people we support keep control of their lives, and of their care. And in recent months, the need for information to be shared securely and efficiently between health and care services has become even more apparent. But there can be risks – for example how information is kept safe and secure, and what happens if a digital system fails.

This is a shared role across Digital Care Hub (DCH) and the Better Security, Better Care (BSBC) programme.

DCH is run by social care providers for social care providers. It is a dedicated platform for providing advice and support to the sector on digital, technology and data protection. BSBC is a support programme to help adult social care providers to store and share information safely through the Data Security and Protection Toolkit (DSPT). The DSPT is a free, online self-assessment for health and care providers to evaluate and improve their data and cyber security.

The BSBC programme supports the sector with resources hosted on DCH and assistance provided by local partners to help care providers complete the DSPT. It’s an ambitious programme with the aim that all CQC registered adult social care services will have completed the DSPT. The programme is delivered by a diverse group of care sector organisations, including many local care associations, with colleagues from the NHS, Association of Directors of Adult Social Services and local councils also involved.

About you and the role

We are looking for a someone to join our team as an Engagement Manager. You'll play a key role in ensuring the successful delivery of the DCH and BSBC programmes, by providing key insight and support to our Local Support Organisations to enable them to engage with their local health and social care stakeholders, liaising with our partners and grantees and addressing all manner of different challenges.

This role is a job share, alongside our existing Engagement Manager you'll manage programme-critical functions and will take an entrepreneurial approach to improving our stakeholder engagement and management. You'll report to the Programme Director.

Here’s a taste of what you’ll do:

· Stakeholder management. Developing, building and mapping our key stakeholder relationships

· Communications toolkit development. Making sure our local support organisation are equipped with everything they need to effectively reach out to their local stakeholders and are able to report this to our central team. 

· Management of special interest groups.

· Events planning. Leading the development and management of online and in person events across both programmes. 

· Tracking and managing contacts across the programme compliance and governance processes. Managing paperwork and reporting for the board.

· Ensuring regular communications to the grantees and stakeholders, working closely with the Communications Manager and Delivery Manager to develop the comms and marketing for the programmes.

· Managing programme comms including writing case studies, articles, blogs.

· Attending events nationally as a representative of the programme.

· Providing monthly data reports to the BSBC board and relevant stakeholders. Managing the effective data monitoring system and proposing developments and improvements where necessary.

· Grow with the role. As the programme grows, lead the delivery of our local and regional support as well as working closely with the wider Better Security, Better Care and Digital Social Care teams to ensure the programme is embedded in the digital developments across the sector.

Your skills

You'll be the right person for this job if:

· You are eligible to work in the UK (we are unable to sponsor any international visas)

· You're passionate about solving problems, no matter if their big or small; and have a strong mindset of getting things done.

· You will have experience of working in or alongside adult social care providers.

· You will be comfortable working with large, complex stakeholder networks and have experience developing and maintaining stakeholder relationships.

· You will have experience developing and managing events.

· You appreciate the big picture of our mission and balance that with a collaborative mindset to prioritise your work. 

· You have excellent verbal communication and presentation skills.

· You feel comfortable dealing with uncertainty and ambiguity.

· You are willing to learn and can develop new skills and can tackle new areas.

The role

This role is a part time job share with our current Engagement Manager and the contracted hours will be 21 hours over 3 days per week – we are open to flexible working. Fixed term contract until 30th September 2025 with potential to extend.

You'll benefit from:

· Salary £43,000 (pro rata)

· Remote working with some travel

· 28 days annual leave plus bank holidays

Due to receiving a large number of applications, we will be closing this advert at 5pm on 15/01/2025.

About the Role

As a passionate professional in the identification, development and management of a wide range of relationships in support of our programme partnership, you will ensure the Career Ready programme in Glasgow and West areas (currently Inverclyde, West Dunbartonshire, Renfrewshire and South Lanarkshire) continues to thrive, which includes securing charitable donations from supporting partners. Your responsibilities for the area, will be as a team of two, alongside our other Regional Manager for Glasgow and West areas given this is our largest area in Scotland.

This role requires experience of partnership and account management and the scale and ambition of our social mobility work means you will need to be well organised, confident and able to positively influence a wide range of people including headteachers, teachers, CEOs and HRDs.

You will identify and approach opportunities that are well researched and pursue with unswerving perseverance. It’s also a great chance to develop personally.

Regional Managers are responsible for leading our work which involves growing, developing and maintaining the employer and education partnerships that deliver the Career Ready programme. This includes the Local Advisory Board, local authorities (key stakeholders), schools (we have a member of staff in each school who coordinates), the Developing the Young Workforce Regional Group, and the many employer organisations and their people who volunteer as mentors, provide paid internships and deliver masterclasses.

By assimilating what, why, when and the how of our work, you will be able to:

1. Lead, grow and develop our Career Ready partnership in Glasgow and the West, optimising the programme experience for all stakeholders and securing the engagement of employer support for the programme of approximately 300+ students each year who will participate in the 18-month long Career Ready programme annually.
2. Support programme delivery, stakeholder engagement and business development by working closely with the Career Ready Glasgow & West Local Advisory Board, the other Career Ready Glasgow & West Regional Manager, the Head of Programme & Operations, Partnerships Manager and the Career Ready Regional Manager Scotland team all who are focused on quality, impact and sustainability underpinned by attention to detail via efficient and effective processes. You will be supported by and work with the Career Ready Scotland Operations Team to maintain thorough data and management information for the area.

Find out more

You can find out more about the role, and working at Career Ready, in our candidate pack.

• £34,000 – £37,500 DOE
• A working from home allowance of £300 pa is provided
• Annual leave: 25 days holiday plus bank/public holidays plus 2 additional days in the summer. In addition, Career Ready is closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% of salary contribution to a private pension subject to an employee contribution of 3%
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Interest-free season ticket or bicycle purchase loans
• Business expenses including mileage allowance for car usage

How to apply

Please visit our website for full details of how to apply.

Timetable

Closing date (early applications encouraged): 19 January 2025

Interviews will take place on 23 and 24 January 2025

We couldn’t run Manchester International Festival without the dedication, energy and enthusiasm of our amazing volunteers. Some 426 volunteers got involved in MIF23, our last festival, doing everything from helping out with preparations to greeting the public at our events. Our Festival Volunteer Manager is critical to the smooth running of this programme.

Our Festival Volunteer Manager will lead on the recruitment of MIF volunteers, training and induction, and support for volunteers taking part in the 2025 programme. They will ensure that the volunteer programme is inclusive and accessible, and that volunteers have a fantastic experience at all points that they interact with us.

The primary focus of this role is leading on the volunteer-facing aspects of the MIF Volunteer Programme, however the post holder will work within a Volunteering Team that also delivers other Factory International volunteering programmes, including those at Aviva Studios, and may also support the delivery of these from time to time.

This role will involve a significant amount of evening and weekend working – particularly during May, June, and July, to facilitate the delivery of the programme. It is likely that this role will involve working additional hours, particularly during the Festival, which can then be taken back on a flexible basis. 

Festival Volunteer Manager Responsibilties

- Lead on volunteer recruitment for MIF25, ensuring and encouraging applications from diverse communities across Greater Manchester and supporting the application and selection processes for new and returning volunteers

- Plan, develop and deliver training and induction schemes for MIF volunteers

- Organise social events, volunteer placements and other volunteer activities leading up to, during and immediately after the 2025 Festival

- Ensure efficient and accurate administration of the MIF volunteer programme including maintaining databases and schedules, processing volunteer expenses and contributing to evaluation processes and reporting

- Manage Volunteer Team Leaders who in turn manage, support and encourage the wider volunteer team. Manage any placement hosted with the Volunteering Team

- Coordinate with departments across Factory International to ensure that their MIF volunteer requirements are being met, and that the volunteer programme is integrated into the work of the organisation to best effect. This includes contributing to the volunteering team’s relationship with key festival partners, ensuring that they are kept informed and involved both before and during the Festival

- Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact

Festival Volunteer Manager Person Specification

ESSENTIAL 

- Excellent communication skills, including written communication and verbal presentation skills

- Excellent organisational and administrative skills, including attention to detail when dealing with large amounts of data

- Experience of line managing staff or volunteers

- Ability to work on own initiative as well as part of a team

- Ability to manage multiple priorities and meet deadlines

- Flexible and adaptable approach to problem solving within a fast-paced environment

- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds

- Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)

 DESIRABLE 

- Experience of leading a volunteer programme (or other similar programme) involving large numbers of people

- Experience of working with a Volunteer Management System (i.e. an online system that holds volunteer records, enables applications to be submitted, enables rota-ing, etc)

- Experience of having worked or volunteered on a large festival or event

- Experience of designing and delivering training programmes or sessions

- Positive and enthusiastic attitude with a commitment to excellence

- Enthusiasm for training, mentoring and support of emerging talent

Relationship Manager.

Salary: Circa £34,000 per annum.

Location: Remote (Wales or London and surrounding areas).

Contract: Permanent, 35 hours per week.

Benefits:  

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
• Gain professional qualifications and excellent training/development opportunities.
• Flexible maternity, adoption, and paternity packages.
• Pension with up to 7% employer contribution with included life assurance cover.
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.

Why Action for Children?  

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role 

As Relationship Manager, as part of a friendly and collaborative team, you will drive the community fundraising strategy with focus on the growth of unrestricted income by galvanizing fundraising support from a growing sports portfolio, local corporates, volunteer fundraising groups and the public. This post will focus on achieving agreed financial income targets and relevant KPI's in either Wales or London and surrounding areas.

How you'll help to create brighter futures by

• Managing and deliver fundraising campaigns and activities across a specific geographic area (London or Wales) to achieve significant income growth in line with the fundraising strategy and to also support other fundraising initiatives progressed by Action for Children.
• Researching and developing volunteer group prospects to create a pipeline of opportunities.
• Securing support for the sports portfolio, encouraging the public to run, walk, cycle for Action for Children.
• Securing support and introductions to potential funders and fundraisers i.e. local businesses, supporters, sports clubs, schools etc and build and sustain relationships.
• Securing and setting up 'Action Squads', for volunteer led fundraising groups to successfully fundraise and raise awareness in a specific geographic area (Wales or London) and to obtain support for the sports portfolio, encouraging the public to run, walk, cycle for Action for Children.
• Always demonstrating accountability to supporters and volunteers and operating with openness, honesty, transparency and consistent with all current Fundraising regulatory standards, data protection, VAT and Gift Aid legislation.
• Managing and delivering on set financial targets and outcomes set across the specific geographic area (London or Wales).
• Monitoring and analyse financial income and expenditure, ensuring forecasted income has been received and banked.

Let's talk about you 

• Professional Institute of Fundraising qualification (desirable.)
• Membership of IoF (desirable).
• Demonstrable track record of continual achievement leading and delivering fundraising in a specific geographic area.
• Proven understanding supplier agreements, contracts, funding agreements and where these are affected by VAT and other Fundraising legislation.
• Knowledge and understanding of tax efficient giving in the UK.
• Ability to manage challenging situations and to ensure the delivery of events and fundraising activity in a safe and professional manner.
• Proven experience of networking and influencing to achieved desired outcomes.
• Ability to demonstrate a high level of discretion when dealing with HNWIs and organisations.
• Proven ability to project manage a team of fundraisers to achieve against specific financial goals where appropriate.

Please see the Job Description for the full list of accountabilities and requirements. 

Good to know

Application Process

Please note we are unable to offer visa sponsorship for this role.

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Want to know more about Action for Children?

Find us on , ,  or  to get to know us better.

Closing Date: Wednesday 22^nd January 2025.

Interviews will be week commencing 27^th January 2025.

See below for further information about working with us: