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This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
About the role
New Design & Impact Advisor needed for WWF-UK: if you love the detail of supporting teams to design brilliant programmes and then guide their implementation from a monitoring perspective; if you want to support teams working anywhere between Peru and PNG; if you have lots of experience in leading DMEAL approaches; this may be the opportunity for you!
As Design and Impact Adviser you will support colleagues across the organisation in the design and implementation of programmes, projects, campaigns, and fundraising activities. You will advise and coach colleagues in the UK, enabling the application of good practice in developing, monitoring and evaluating campaign, project and programme strategies too. You will also advise strategic leads in the monitoring and reporting of our Strategy as well as respond to requests from Network colleagues for technical support. Important will be the ability to manage consultancies in order to ensure value for money and effective delivery of products that inform learning.
We’re looking for someone with:
- Hands-on project or programme management expertise.
- Experience of facilitating training and guidance of peers to support teams working on conservation, environmental policy and practice, corporate partnerships, campaigns and communications.
- A background of working within institutional conservation, fundraising or development programmes OR within the corporate, or sustainability consulting sector and/or in lobbying or campaigning.
- A strong understanding of Safeguards in environmental programmes.
- Strong communication and interpersonal skills.
- Degree in environmental, social sciences or relevant disciplines.
Benefits, rewards & location
The salary for this role is £45,000 pro rata: job shares are welcome to apply.We also offer a full benefits and rewards package including:
- Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
- Flexible working options
- 5% employer contribution to pension, increased to 10% with employee contribution.
- Training and development opportunities
- Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
- Application closes: COB 12/01/2025
- A short task will be sent to long-listed candidates 14/01/2025 for completion by 19/01/2025
- Shortlisted candidates will be contacted with further information on 21/01/2025
- Interviews will be virtual during the week of 27th January
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2025? Apply for the Individual Giving Officer at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
You will support the Individual Giving team in the delivery of key fundraising strategies across a range of channels and income streams. This includes project-managing direct marketing campaigns, working to our digital fundraising strategy, liaising with suppliers and delivering key donor stewardship. You will play a key role in driving income at Emmaus UK as well as supporting the fundraising of Emmaus federation partners.
Who are we looking for?
Working within the Fundraising and Influence directorate, reporting to the Individual Giving Manager, the role will be central to the delivery of the strategic objectives of the fundraising team.
What we offer
· £30,400 per annum
· Working hours: 5 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 12 January 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 20 January 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?
Ready to be part of a growing team at a community youth organisation based in Westminster?
We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.
There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.
Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.
We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then I hope you will consider joining our organisation.
Purpose of the role:
- To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old.
- To lead on the “Creating Communities and Opportunities” programme.
- To work alongside Caxton Youth Organisation colleagues to support children and young people from the Westminster community to run our youth programmes.
- To support the delivery of our holiday programmes; and residentials providing overnight disturbance cover where needed
Required skills, knowledge and qualifications
- A minimum of 2 years experience in the youth work sector.
- A minimum in Level 3 Youth Work.
- A highly motivated and creative youth worker.
- Strong empathy and a person centred approach.
- Experience in shaping and delivering youth work programmes.
- Experience in partnership work and collaborating with external agencies.
- Excellent written and communication skills at all levels.
- A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
- A good understanding of inclusive practice including different communication methods e.g. Makaton. Advanced use of Microsoft packages.
- A good understanding of safeguarding and confidentiality.
- Is able to work as part of a team and to use own initiative. Is willing to travel and to work unsociable hours, including evenings and occasional weekends
Desirable
- Experience of supporting learning disabled and autistic young people.
- An interest in arts and culture.
- Experience of using Makaton or other inclusive communication methods.
- To have a driving licence and ability to drive a minibus (including a D1 licence and MIDAS qualification).
- First aid training and/or mental health first aid training.
Essential Safer Recruitment Criteria
1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.
2. The candidate must be able to provide at least two relevant references prior to taking up the post
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.
*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
Please note that interviews will take place on Friday 10th January 2025.
Please can you complete both a CV and a personal statement which shows why you would like to work at Caxton Youth Organisation and how you meet all of the essential criteria in the person specification. The closing date for applications is 12pm on Wednesday 8th January 2025.
Please note that interviews will take place on Friday 10th January 2025,
Please note that applications that do not include a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
At Marie Curie, our Community Fundraising team plays a vital role in supporting our mission to provide care and support through illness. We are a dedicated and collaborative group of professionals and volunteers who share a deep commitment to making an impact in communities across the region.
As a Community Fundraiser, you will be the driving force behind our regional fundraising efforts. Your role will involve building relationships with supporters, engaging with volunteers, and creating opportunities for individuals and groups to contribute to our life-changing work. You'll help grow our presence in the community and deliver campaigns that make a tangible impact.
What you can achieve:
- Increase community engagement with Marie Curie's mission.
- Empower and motivate volunteers to reach new heights in fundraising.
- Deliver campaigns that leave a lasting legacy for those in need.
Main responsibilities:
- Build and develop a network of fundraising groups and volunteers, providing them with excellent stewardship.
- Deliver local elements of key national campaigns, such as the Great Daffodil Appeal and Blooming Great Tea Party.
- Create opportunities to grow community involvement and financial support through proactive outreach and relationship building.
- Collaborate with internal teams and external stakeholders, including local media, businesses, and community groups.
- Ensure compliance with health and safety and fundraising policies while maintaining accurate financial records.
Key Criteria:
- Proven experience managing volunteers or community engagement in a paid or voluntary capacity.
- Exceptional interpersonal and networking skills, with the ability to inspire and motivate.
- Strong organizational abilities, including planning, prioritization, and working to budgets and targets.
- Proficiency in Microsoft Office and database management.
- A full UK driver's license and willingness to work evenings and weekends as needed.
- Experience with corporate partnerships, local media engagement, and campaign implementation.
- Knowledge of PR/marketing principles and fundraising operations.
Please see the full job description .
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 12th of Jan 2025.
Salary: £26,370 - 29,297 depending on experience
Contract: Permanent, full-time (35 hours per week)
Based: Home-based role within Forth Valley & Fife (with regular travel to Edinburgh/Glasgow)
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion.
We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation.
WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV.
About the role
This role is focussed on advancing seasonal agricultural workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role will work closely together with our Peer Engagement team and Outreach Caseworkers.
WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promote applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in seasonal agriculture.
Main tasks and responsibilities
Peer engagement and outreach
· To conduct social engagement and outreach activities in person and remotely.
· To contribute to the development of WSC’s programme of activities to build worker solidarity.
· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.
· To contribute to and translate information for communication with workers, on their rights and entitlements and to support WSC Worker Power work.
· To monitor and respond to email, phone and message enquiries from workers.
· Support workers to access external services when needed
· Liaising with community and civil society organisations to build strong community networks
Participation
· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for seasonal workers.
· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.
· Engage with workers via social media and other online tools, through clear communications outputs.
General
· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.
Person Specification
1) KNOWLEDGE AND TECHNICAL SKILLS
- Understanding of how NGOs operate, and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
- Experience in worker organising, engaging with workers and upholding labour rights.
2) QUALIFICATIONS
- Degree level in public policy, law, or human rights or equivalent experience.
- A valid UK Driving license
3) EXPERIENCE REQUIRED
- Experience in labour organising or worker support - 2 years
- Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
- Use of equipment and case recording systems & Standard Microsoft Office suite - 1 year
- Fluency in English (verbal and written)
- Working competence in Russian and/or a Central Asian language
- Experience of work in a precarious labour sector (eg seasonal agriculture, social care, or other)
- Experience of work in seasonal agriculture
- Experience of developing and facilitating workshops/educational events- 1 year
- Experience of facilitating public outreach sessions/events - 1 year
- Experience of building and developing relationships with community and civil society organisations - 1 year
- Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
4. PERSONAL QUALITIES
- Enthusiastic and committed to advancing workers’ rights.
- Empathy with workers in high-risk labour sectors and the work of WSC.
- Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
- Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
- Ability to work flexible hours as required, to travel and spend occasional nights away from home.
- Sound understanding of equal opportunities, data protection and confidentiality.
Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required
The client requests no contact from agencies or media sales.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
This role will be based in HMP Bronzefield and our South London Womens Hubs, leading the development and delivery of specialist domestic abuse/family & significant other support with women impacted by the criminal justice system.
Key Responsibility Areas
- Lead on developing an effective domestic abuse/family & significant others intervention for women impacted by the criminal justice system
- Develop effective relationships with key stakeholders to ensure a collaborative approach to addressing women’s needs
- Provide expert advice and support to colleagues, including Women in Prison’s influencing team
- Provide effective leadership to direct report/s, ensuring teams are managed and supported.
Duties and key responsibilities
Lead on developing an effective domestic abuse/family & significant others intervention for women impacted by the criminal justice system:
- Lead the Family and Significant Other strand of support to create an intervention that assesses clients’ domestic abuse needs, providing expert advice and support, and developing a support plan to address identified needs.
- Provide trauma-responsive approach, undertaking risk and needs assessments that reflect each individual's situation and support needs.
- Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised communities.
- Accurately document all client interaction on relevant databases, always working in line with Women in Prison’s case management policy, and data protection legislation.
- Support in the collation and production of reports, including ensuring that appropriate recording, monitoring and evaluation of work is completed to set deadlines.
- Completing DASH risk assessments and attending MARAC meetings where appropriate.
To develop effective relationships with key stakeholders to ensure a collaborative approach to addressing women’s needs:
- Work in partnership with key organisations, such as domestic abuse services, children’s services, housing departments, prison based teams, community organisations, to advocate for women’s needs around family and significant others.
- Take a collaborative multi-agency approach to supporting women, including representing and supporting women at multi-agency meetings.
- Contribute to strategic and operational meetings, such as performance review meetings with funders and partners.
To provide expert advice and support to colleagues, including Women in Prison’s influencing team
- Support the wider team to increase knowledge on DA legislation and pathways through providing support and advice, and training to internal colleagues.
- Support Women in Prison’s influencing work through actively contributing expertise into campaigns and ensuring that Women in Prison provides a platform for women’s voices.
- Contribute to development of new approaches and interventions that address underlying contributing factors to women’s offending and criminalisation.
Provide effective leadership to direct report/s, ensuring teams are managed and supported:
- Line manage direct report/s and ensure that all staff receive regular support, supervision and performance review, case management, training and development in line with WIP policies and procedures.
- Support the Link Worker with development of the programme.
- Ensure the Link Worker is linked in with wider South London Women’s Hub teams.
In line with legal requirements and the nature of our work, this role:
· Is restricted to women only as a genuine occupational requirement
· Requires the right to work in the UK
· Is subject to an Enhanced Barring DBS check.
· Is subject to HM Prison and Probation Service vetting (‘Enhanced Level 1’ or ‘Standard Plus’)
· Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
The client requests no contact from agencies or media sales.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
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The Funding Management team is looking for a Funding Manager, in Belfast.
This role is responsible for all aspects of funding management across a portfolio of restricted funds, ensuring that we are meeting all the Funders and The Trusts requirements. Working effectively across teams to maximise income, increase performance and ensure compliance, to allow The Trust to maximise its support to young people.
You will use your contract/funding management skills to ensure that we are able to maximise income, increase performance and ensure compliance. By working across teams and drawing on your time management, leadership, communication, governance, audit and problem solving skills you will ensure that expenditure claims and reports are compiled accurately and in a timely fashion, and that we comply with all reporting and evidencing requirements for output monitoring.
You will to ensure that The Trust has accurate monthly accounts by preparing drawdown, accrual and deferral figures for the monthly finance return and regularly reviewing the Debtors Report to ensure sufficient cash flow and will manage all funder and internal audits and ensure recommendations are acted upon, sharing best practice across the team.
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Salary: £25,250 - £30,044 per annum depending on experience
Positions available: up to 4 posts
Hours: 35 per week
Part-time / Job Share applicants will be considered
Contract: Both Permanent and Fixed Term (until 31st March 2026) positions are being recruited to. Fixed term positions also have potential to become permanent positions during employment
Location: Worcestershire
Ref: 1287
Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. Ambition, collaboration, compassion, creativity and respect are our values and we are passionate about adopting a person-centred approach to ensure people feel safe and empowered to live healthier and safer lives. This is an exciting opportunity to become a part of our high performing psychosocial drug and alcohol services.
Our skilled and compassionate people work closely with services users to give them the tools to create positive and lasting change. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.
Across Worcestershire, Cranstoun co-ordinate the treatment and support of people who use our services, helping them to deal with their substance use so that they can change their lives, be happy and reach their goals.
Cranstoun’s Key Workers are based in operational teams covering Operational managers and Senior Practitioners.
You will be responsible for delivering a good quality and safe service to the people you support including assessment and engagement support, case load management, needle syringe programme delivery, harm reduction and interventions, you will have good knowledge of harm reduction and if you are someone who enjoys problem solving to help people to change their lives for the better, this role’s right for you.
The most important thing you’ll bring to this role is your desire and ability to make a positive difference to people’s lives.
Our staff teams are motivated and committed to delivering a quality service to residents of Worcestershire and we are looking for likeminded individuals to join us. You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. You will have integrity, enthusiasm, and a passion to make a difference.
We have specific teams delivering the service across the county, including working alongside community partners and within primary care settings. We have roles across Worcestershire, so you may be required to carry a caseload in any of the following teams: Kidderminster and Bromsgrove; Redditch and Wychavon or Worcester and Malvern.
All posts are subject to an enhanced DBS check.
For further information, please visit the website via the apply button.
Unfortunately, we are unable to accept CVs.
Closing date: Sunday 29 December 2024.
Interviews to take place week commencing 13 January 2025.
We are committed to equality and diversity and welcome applications from all sections of the community.
Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs.
The post holder will be responsible for designing, developing and the leading on the delivery of ambitious fundraising initiatives and campaigns. They will be instrumental in building strong, lasting relationships with new and existing supporters. They will grow our income and our pool of donors.
The postholder will have a central role in working to secure grants from statutory agencies and trusts and foundations.
There is significant scope and opportunity for the Fundraising Manager to develop the charity’s work arounds individual giving, challenge/community events, support innovative digital fundraising campaigns and assist in the delivery of targeted fundraising activities and events and corporate partnerships.
The Fundraising Manager will be responsible for all processes related to fundraising activities including managing budgets to ensure best use of available resources to maximise income.
The post holder will create an effective and engaging internal and external communication plan that ensures inclusivity and accessibility across all areas of the charity.
This role involves evening and weekend working to support fundraising events and activities. Time off in lieu will be given for these events and activities.
Workers should be “free from abuse in their own lives.”
Applicants are asked not to put themselves forward for selection if this is not the case.
Please include the reference number for this role when applying.
The client requests no contact from agencies or media sales.
Important Information
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We allow flexible working, including the option for compressed hours. We can accept applications to work 4 days/week if preferred.
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The role will require some travel throughout the East Midlands region, and occasional travel to London. All travel expenses are covered. We strongly encourage applications from people based in the East Midlands, although this is not an essential requirement of the role.
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If you have questions about the role, please contact us. Please note that the office is shut from 20th December – 6th January.
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Interviews are scheduled to take between 13 – 15th January.
About the Citizens UK and Living Wage Foundation
The Living Wage Foundation (LWF) was launched in 2011 to tackle in-work poverty. We encourage and celebrate employers that pay the real Living Wage- calculated according to the cost of living - through an accreditation programme. We have additional schemes which address other aspects of in-work poverty, such as insecure contracts and pensions. We also run local and national campaigns to promote the Living Wage in different sectors and regions. There is more information on our website: What do we do?
The Living Wage Foundation is one of several projects run by charity Citizens UK - the home of community organising. Citizens UK train and coordinate civil society leaders to work on the issues that matter to them.
Our culture is driven by our six organisational values: Solidarity, Kindness, Courage, Integrity, Inclusion, and Relational. You can read more here.
Please note, at the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Summary of Role
We are looking for highly motivated and organised individual to deliver our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
Responsibilities may change over time, but at present your day-to-day activities will include:
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Growing the Living Wage movement in the East Midlands. You will have remote support from a Senior Manager.
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Provide administrative support to a Programme Manager in an additional region (currently East London).
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Support one of our additional projects or schemes (such as our Recognised Service Providers, Living Hours, Living Pensions, Global Living Wage or Living Wage Funders)
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Additional responsibilities, such as: Working closely with colleagues across the Living Wage Foundation and Citizens UK, develop resources, facilitate meetings, coordinate events, represent LWF externally, contribute to our strategy, develop our policy, and prioritise your training and personal development.
Main Responsibilities
Living Wage Accreditation
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Support potential Living Wage Employers through the accreditation process, from dealing with initial enquiries to checking and processing their accreditation.
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Deliver a high-quality experience to accredited employers in your region and build strong relationships. Encourage employers to be advocates and engage with our additional schemes and campaigns.
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With help from the wider team, develop plans and build strategic relationships to grow the number of accreditations in your region.
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Review and monitor Living Wage policy issues and communicate these through internal and external facing guidance.
Project Support
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Provide support to projects which grow Living Wage accreditations and improve the quality of service offered.
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Engage with a diverse range of internal and external stakeholders to further project goals
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Support the growth and development of new and existing Living Wage schemes such as Recognised Service Providers, Living Wage Funders, Living Wage Places, Living Hours, Global Living Wage.
Administration
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Respond to telephone and web-based enquiries by providing advice and guidance to employers and supporters.
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Provide administrative support for all aspects of the accreditation journey.
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Manage and keep information up to date on our administrative systems, including the Salesforce database of employers.
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Support the maintenance of our systems to ensure efficient processes
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Develop reports to enable effective monitoring and evaluation of our impact and progress against plans.
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Coordinate and administrate steering, advisory or leadership groups as required, including coordinating agendas, sending out timely papers, taking minutes and following up on actions.
Events and Communications
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Plan and organise events to celebrate and grow our network of Living Wage Employers, including playing an active role in the delivery of Living Wage Week and assisting other members of the team with event logistics.
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Represent and speak on behalf of the Living Wage Foundation at internal and external meetings and events.
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Develop or feed into employer resources including marketing materials, blogs, reports, templates and guides.
General
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Work with Citizens UK Community Organisers, members and leaders to promote civic engagement with and ownership of the Living Wage campaign.
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Responsibility for delivering agreed areas of the Living Wage Foundation’s work plan and leading on agenda items to report into team meetings.
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Feed into the Living Wage Foundation strategy and objective development.
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Work collaboratively with colleagues to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE:
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A minimum of 2 years proven, comprehensive experience in an administrative role (E)
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Experience of managing and updating Salesforce or similar databases (D)
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Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
KEY SKILLS AND KNOWLEDGE
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Understanding of database and systems management (E)
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Ability to take in and interpret information and present in a succinct manner (E)
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Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)
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Ability to act on own initiative to introduce and develop new systems as appropriate (E)
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Strong attention to detail (E)
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Strong IT skills to include MS Office and database software (E)
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Understanding of the policy and campaign landscape in the UK (D)
PERSONAL ATTRIBUTES
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the Application Process
The Living Wage Foundation is committed to being an inclusive employer. We would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith. We want our employees to be themselves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. It’s important that our team represents the communities we serve, therefore we are particularly interested to hear from candidates who have experience of low pay.
At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions.
We welcome applicants from different backgrounds and will do our best to meet reasonable adjustments and access needs for disabilities during and after the recruitment process.
Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us.
Got any more questions?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions, please contact us (Please note that the office is shut between 19th December – 6th January).
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Peer Mentor & Group Coordinator
Salary: £30,000 - £32,000
Location: Hammersmith and other London centres
Hours: 35 hours per week
Contract: Fixed Term Contract until 31/01/2026
Direct reports: Up to 10 volunteer Peer Mentors
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Peer Mentor & Group Coordinator will play a pivotal role in the design, delivery and project management of the Maia group programme and Peer Mentor offer. This role combines the coordination of the Maia Peer Mentor service and the design and delivery of Maia’s group programme and activities. The post holder will work closely with the Maia Service Manager and Advocates in the team to create a supportive environment for participants to build resilience, develop skills and access pathways to a safer and more stable future.
About You:
To be successful as the Peer Mentor & Group Coordinator (Young Women & Girls) you will need the below experience and skills:
You will bring at least one year’s full-time experience of supporting/working with women and girls at risk of violence and abuse, mental ill-health and/or contact with the criminal justice system. A proven track record of proactively reaching out to young people, including girls and young women, in innovative ways and successfully engaging “hard-to-reach” service users.
You will have knowledge and understanding to create and manage a programme of inclusive, strengths-based, prevention and awareness-raising groups and workshops for YWG at risk, liaising with keyworkers and partner agencies to support YWG with their development and improve their relationships skills and the ability to proactively assess risks and safety concerns, liaising with YWG’s allocated keyworker, raising concerns with the Maia Service Manager and taking appropriate action to safeguard YWG whilst working within a model of empowerment.
You are able to learn from and engage with YWG to co-design groups and workshops programme and work closely with colleagues identify opportunities for YWG to make their voices heard and share their insights with a wider audience.
You will be able to effectively engage and recruit women with lived experience to act as Peer Mentors for the YWG engaging with the Maia service.
You will be able to develop resources and deliver a training package to Peer Mentors, including sessions on key topics such as safeguarding, data protection and confidentiality, building relationships and maintaining boundaries, active listening and risk and crisis management, as well as specialist workshops focused on the challenges facing YWG, including violence, abuse and exploitation and contact with the criminal justice system.
You will have experience in developing and maintaining links with partner agencies (statutory and non-statutory, including children and young people’s and women and girls’ voluntary services) across the six boroughs, raising the profile of the Maia service and developing specific referral pathways for Volunteer Mentors and the YWG they support where appropriate.
You will be knowledgeable and have a strong understanding of the challenges facing vulnerable young women and girls, including the impacts of domestic abuse, exploitation, mental health and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications:
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
About Us
Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.
Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions
We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.
Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.
We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.
This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
About the Role
We are now recruiting for an experienced Director of Operations to play a crucial role in guiding our driven and committed team as we shift our culture and infrastructure, upholding our vision, mission, principles, and values.
The post holder will work with colleagues to develop, implement and review Hibiscus’s strategy and plans, particularly as they impact our operating and finance models. They will be responsible for developing and monitoring the annual business plan, reporting progress and providing reliable structural, financial and people management. They will support the CEO in building and instilling a sense of unity and purpose into the work of the organisation, and represent the operational work to the Board. They will be responsible for the efficient running of operations and central functions, conducting risk assessments, monitoring performance and reviewing procedures, with a particular focus on overseeing the effective financial management of the organisation.
The successful candidate will be responsible for financial planning and producing financial budgets for the organisation, alongside monitoring projects from start to finish, preparing costings for funding applications, agreeing contracts and grant terms, monitoring deliverables and co-ordinating timely reporting. They will oversee the production of quarterly management accounts and yearly finance audits, and communicate the financial landscape of the organisation to the Senior Leadership Team (SLT) and Board. The Director of Operations will play a key role in risk and compliance, with a focus on data, safeguarding, policies and procedures, and legal and statutory requirements. They will work to increase the effectiveness of our operations, whilst supporting and contributing to the fundraising efforts of the organisation. A key element of the role will be to work to integrate our workplace culture into HR processes and procedures, modelling a fair and open management approach that ensures trusted relationships are embedded throughout the organisation.
[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]
Salary
£60,000 – £65,000* per annum
*Salary negotiable up to the mid-point of the band, depending on experience
Team
Operations
Duration
Permanent
Hours
Full-time (35 hours per week)
Location
Hibiscus’ main office in Islington, London, for between two and three days a week. Flexible working arrangements available for the remaining days.
Reporting to
CEO
About you
We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.
The successful candidate will have significant experience of strategic financial planning and managing organisational finances. The candidate will have a clear commitment to Hibiscus’ vision, mission and values, and a strong commitment to anti-racism. They will have a willingness to deepen their understanding of our work and show a commitment to personal growth.
The successful candidate will be able to demonstrate a strong understanding of safeguarding, health and safety, data protection, Charity Commission and Companies House requirements, alongside other major compliance areas. They will have highly effective communication and presentation skills, and will be confident liaising with Hibiscus’ teams, the board and a wide range of contractors and partners. This will include demonstrable skills around change management and a strong understanding of risk management. Experience of writing and contributing to fundraising bids is desirable, as is prior experience of the charity sector.
The successful candidate will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Ovacome and make a real difference to the lives of people affected by ovarian cancer, across the UK!
Are you keen to foster connection, build communities, and create opportunities to make a positive impact? At Ovacome – the UK’s ovarian cancer support charity, we’re looking for a proactive, approachable and enthusiastic Community Fundraising Officer to help us engage supporters and fundraise for our life-changing services.
Role Details
- Location: Home-based (within 1.5 hours of London) or London office-based (includes £300/month London weighting).
- Contract: Permanent.
- Salary: £25,248 - £28,212 per year (full time), pro-rata if part time.
- Hours: 28 hours (part time) to 35 hours (full time) per week.
- Benefits: Flexible working hours, professional development budget, travel reimbursement, and time off in lieu for evening/weekend events.
- Closing Date: Rolling deadline – applications are reviewed as received.
- Interview Format: Two stages via Zoom, the second including a short task.
About Ovacome
Ovacome has been providing support and information to people affected by ovarian cancer since 1996. We run a wide range of services including a support line, peer support groups, awareness campaigns, and health and wellbeing events across the UK. Guided by the voices of our service users, we strive to ensure that anyone affected by ovarian cancer – whether living with a diagnosis, concerned about their risk, supporting a loved one, or working as a healthcare professional – feels heard, informed and part of a compassionate and empowering community. Join our growing team and contribute to a charity that has been nationally recognised for its impactful work.
About the Role
As Community Fundraising Officer, you’ll play an integral role in growing our supporter base and enhancing community engagement. You will support individuals and groups to organize their own fundraising activities, attend events, and collaborate on campaigns that raise awareness and vital funds for our services. Key responsibilities include:
- Delivering excellent supporter care to build and maintain strong relationships.
- Assisting with the planning and execution of fundraising events, from online raffles to annual galas.
- Attending community events to represent Ovacome and support and onboard fundraisers.
- Managing Ovacome’s online shop by fulfilling orders and maintaining stock levels.
- Creating engaging content for our social media, website, magazine, and newsletter.
- Managing and maintaining accurate records of donations and supporter activities using our database.
- Working closely with our communications team to promote campaigns and events.
This is a varied and rewarding role, ideal for someone with a flair for organization, an enthusiasm for community-building, and the ability to juggle multiple responsibilities.
About You
We’re looking for an enthusiastic and empathetic individual who thrives on building relationships and is eager to contribute to our important work. You will bring:
- At least six months of experience in customer service, supporter care, or a related role (voluntary or paid).
- Strong interpersonal and communication skills, with an understanding and approachable personality.
- Excellent attention to detail and the ability to manage multiple tasks.
- Confidence using Microsoft Office and IT systems.
- A proactive and self-motivated attitude, with the ability to work independently and as part of a team.
- Willingness to work occasional evenings or weekends and travel for events.
Experience in fundraising, of social media, or event planning is desirable, but training and support will be provided.
Why Join Ovacome?
At Ovacome, you’ll be part of a supportive and innovative team, where your ideas are valued, and your professional growth is nurtured. We’re committed to flexible working and providing opportunities for you to develop in your role and make a meaningful contribution to the ovarian cancer community.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Key Worker
Salary: £20,000 - £26,000
Location: Thames Valley (Berkshire, may be required to work across Oxfordshire and Buckinghamshire)
Contract: Fixed Term until 31st March 2026 (with possible extension
Hours: 28 per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Key Worker you will need the below experience and skills.
You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Kent
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Friday 6th September 2024
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the and they will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Infrastructure Team provides the technological foundation for core business functions including network access, hardware and software, printers and remote working. The team is a key support function and provides a customer centric service, providing colleagues with the tools, systems and support they need to carry out their job roles efficiently and effectively.
This role is responsible for supporting the work of the Infrastructure Team providing overall IT Support and being the first point-of-contact to all staff across the UK, including home-based staff, by phone, email, and face-to-face at our office in London.
You will provide a proactive service to all users in diagnosing faults, answering requests, providing training and guides, and timely solutions. You will also maintain the asset registers and helpdesk system ensuring they are kept up to date. You will need strong administrative skills with good attention to detail and the ability to communicate and articulate clearly, written and verbally.
You will support the delivery of technological solutions and services within Independent Age, consistent with organisation plans and strategies, best practice and agreed functional specifications and professional standards.
You should be able to demonstrate experience in a related discipline and/or have technical qualifications including, knowledge of IT service operations with incident management, request fulfilment, access management, and problem management. Excellent customer service skills are also key.
You should also have a basic understanding of Infrastructure management including Active Directory, file structures, and security, along with experience supporting Windows and Mac devices, Office 365, and end-user devices and systems, and working in a busy and dynamic office environment, supporting users in person and remotely.
The postholder will be supported with learning and development, with a potential opportunity to undertake apprenticeship training within the role.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age here.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.
Closing Date: 23:59 on Monday 13 January 2025
Interview Dates: Week commencing 27 January 2025
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.