Link Worker Jobs

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.

Outline of service:

Gaddum and Manchester Mind have come together to provide a new and innovative service which will support people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we will deliver psycho-social interventions, advocacy, housing and welfare rights advice and peer support. There will also be tailored support to young people (those under the age of 25). All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.

Job summary:

As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment. As an ‘Expert by Experience’ you will support peers (people with similar experiences to your own) who are ready to leave hospital after being treated for their mental health needs. Receiving support from your colleagues, you’ll develop and manage your casework practice and hold a small case load.

Walking alongside people prior to discharge from mental health hospital, you’ll support people in the discharge process to get the care they need, and then into a community setting where they can continue to recover and begin to explore their aspirations. Ultimately, people will feel connected to their communities – to the right services, friends and family.

This role will work with a small but intensive caseload (max 12 cases for a full-time peer support worker) to focus on:

· Repatriate: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community.

· Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.

· Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

Main Duties and Responsibilities

· To provide bespoke support to people that are ready to be discharged from inpatient psychiatric care to return to the community, building (with support) packages of care so they have a positive and sustained recovery.

· To work alongside people post-discharge, in their community setting (e.g. home or supported accommodation) to ensure they get what they need to stay well.

· To effectively manage a small but intensive caseload (max 12 cases for a full time worker), being flexible to people’s needs and short-term changes in schedule.

· To work in a person-centred, trauma informed, empowering and culturally appropriate way that enables people to feel listened to and heard.

· To help people engage with services and make sustainable links with their communities.

· To use and develop your knowledge of community care, policies, legislation and services to get people the support they need to recover and stay well.

· Identify when cases need escalation or onward referral and keep your line manager aware of case developments.

· Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.

· Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).

· Build relationships with colleagues within services (e.g. inpatient staff, social care, CMHTs etc) to enable improved collaborative working

· Take part in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings.

· Support the development of this new service, drawing on your role as an ‘Expert by Experience’ and using what you hear from the people you support to contribute to the development of the services by reviewing and contributing to improvements.

The post holder will be required to undertake other tasks as reasonably directed by the Programme Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.

All staff aree expected to work within all Gaddum / Manchester Mind policies and procedures. This role is subject to a standard DBS check.

The Living Well Team:
The Bury Living Well Service is formed from an alliance of mental health services in the Bury area. The staff team is made up of staff from different backgrounds from Pennine Care Foundation Trust, Bury Involvement Group, the Creative Living Centre, and Early Break, and includes both clinical and non-clinical staff who employ a multi-disciplinary team approach to supporting individuals with significant mental health challenges in the community.

Job Summary:
You will form part of the Voluntary, Community, and Social Enterprise (VCSE) provision within the Bury Living Well Model as a member of the Creative Living Centre (CLC) Service Delivery Team. The Link Worker is responsible for case loading adults experiencing mental and emotional distress, offering person-centred and trauma informed support in the community both face to face and via telephone. Ensuring that service users are provided with both initial and ongoing support in either 1:1 or group sessions, as appropriate to their needs which are identified and reviewed on an ongoing basis. You will engage empathically with those you support, providing positive emotional and therapeutic support, through a collaborative approach which focuses on individual strengths rather than deficits, enabling and promoting autonomy and self-care. You will work alongside clinical staff and staff from other VCSE organisations to form multidisciplinary team approach to collaboratively support individuals in the community. You will be supported by the Living Well VCSE Coordinator, Operational Programme Manager and Clinical Lead. CPD opportunities are available and personal interests/skills will be supported to development and growth. This is a new post and there will be an opportunity to help shape and evolve it.

What you can expect in return 

The role is 35 hours per week and will have a base in Bury but expected to travel across the Bury area in community settings.

Equal Opportunity Employer: The Creative Living Centre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Please note, this role is subject to the receipt of a satisfactory Enhanced Disclosure and Barring Service check and references. Applicants must also be eligible to work in the UK

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Social Care Link Worker Substance Misuse Practitioner

2 positions available

Permanent contract but funding for this role ends on 31st March 2026 with potential for extension in line with the EYPDAS contract which ends 31st March 2030

Hours: 37 hours per week

Salary: £29,855.00 per annum

Location: Essex - Countywide role primarily covering 2 quadrants

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support young people when they are at their most vulnerable and in desperate need of help. We're there for young people, every step of the way.  

This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for young people who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services within the Essex area.  

We wish to recruit 2 Social Care Link Practitioners to join our established Essex Young Peoples Drug and Alcohol Team (EYPDAS) supporting young people aged 8-25 who are using or misusing substances and their families as well as being a point of contact for Essex Social Care.

You will provide direct therapeutic support to vulnerable young people, vulnerable young adults and families who are affected by substance use; engaging parents and carers into the drug treatment system, where required. You will support Essex Childrens Social Care to be a point of contact and information..

Support offered will include one to one face to face interventions, targeted group work & online support across the County as well as consultation with professionals. You will also facilitate training around substances for statutory and voluntary agencies across the County. 

The young people will require a skilled practitioner who is experienced in working with hard to reach, vulnerable young people at risk through the use of therapeutic approaches. You should have experience of facilitating groups or delivering training with knowledge of the issues and legislation affecting young people who are using or misusing substances. 

What we are looking for...

-You will have substantial experience in working with vulnerable young people either in a paid or unpaid capacity. To be able to evidence your ability to build positive relationships with groups of young people to raise awareness about substance use and the associated risks and impact. 

-You will have experience of carrying out individual and group work interventions with young people and/or adults, either in an intervention or educative capacity. 

-You will have experience in using Microsoft Office Applications and other relevant data systems.  

-You can demonstrate the ability to work on your own initiative as well as be able to contribute to a multi-agency approach so as to enable effective interventions with young people, including delivering training to a range of professionals. 

-You hold a full UK drivers license and have access to you own transport.

As well as a strong commitment to your development, we offer a generous holiday entitlement, a contributory stakeholder pension, childcare vouchers and flexible working. 

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make young people's lives happier and safer.  

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on Monday 12th February 2025. If after 14 days, we have received enough applications we can close this vacancy from the 29th January onwards.

Interviews will be held on 26th February 2025.

Please note that interviews will be held in person at our Chelmsford office.

IN1

About Outward

This year, Outward proudly celebrates 50 years of delivering high-quality support and care services to vulnerable people across London. For half a century, we have been dedicated to empowering individuals to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.

Our journey has been defined by our commitment to engaging, enabling, and empowering the people we support. From supported living to activity centres and community outreach, we continue to evolve, innovate, and deliver services that reflect the unique needs and aspirations of those we serve.

As we mark this milestone, we remain as passionate as ever about creating inclusive environments where everyone has the opportunity to thrive.

About the Role

We are looking for Support Workers for our Autism Supported Living Services located in Waltham Forest. The service is aimed at supporting the skills building needed to increase the independence of people with autism and behaviours of concern.

We are looking for enthusiastic, creative and committed individuals to join the teams. If you feel you can bring a fresh approach, some new ideas and a commitment to supporting vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals then we want to hear from you. 

As a Support Worker your duties will include:

• Provide support to individuals in line with agreed support plans
• Coordinating packages of care and support for individuals and supporting individuals with reviews of support and any needs for long term care or support.
• Demonstrate good IT skills, and be able to record information clearly and professionally
• Good verbal communication skills; be able to liaise professionally with a range of external stakeholders, care managers, health professionals, other services and providers of support, and family members of customers.
• Delivering a service that promotes and supports choice, empowers individuals, helps people take control of their own support and care, and increases their independence and self-determination.
• Putting the person we support at the heart of your work, promoting each individual’s needs for independence, well-being and dignity
• Flexible approach to working shift patterns, which will include evening and weekend hours, and bank holidays.

Positive Behaviour Support

Outward Housing supports people who are known to present behaviours of concern by using the Positive Behaviour support model because PBS puts the person first.

PBS is pro-active and the main focus is getting the environment right for the individual, rather than responses/reactions following challenging behaviour and on better supporting the person through improving their quality of life.

PBS approaches are based on a set of values of enabling inclusion, choice, participation and equality of opportunity. PBS is about working in partnership with the person, their family, staff and professionals.

Existing knowledge/experience in following the PBS approach would be beneficial but not essential as we do provide extensive training. A shared value of understanding and supporting a person’s behaviour and finding ways to work with them to improve this is essential.

Employee Benefits

We value everything our support workers do for the people we support, so we provide a great benefits package:

· 25 days Annual Leave excluding Bank Holidays (Pro-rata for part-time)

· Computing scheme

· Credit Union scheme

· Cycle-to-Work scheme

· Death in Service Benefit

· Health Assured – Employee Assistance Programme

· Eye Care Vouchers

· Flu Jab Reimbursement

· Long Service Awards

· Pension Scheme

· Purchase Additional Annual Leave

· Refer-a-Friend Scheme

· Retirements

· Loans (Including season tickets and parking permit loans

· Blue Light Card 

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment.  This post involves working with or having access to adults at risk and/or their records, therefore we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsidised by Outward.

How to Apply

If you think you have the necessary skills and the right attitude please complete an Application form by following the link below. Please details how you feel you meet the requirements of the post by referring to the job description.

To Apply

The closing date for all applications is on 5th February 2025 

Interviews will be held week commencing on 5th February 2025

We are committed to equal opportunities and welcome applications from all sections of the community.

 

About the Role

• We are looking for an experienced Independent Living Outreach Worker to join our Ageing Well in Place in Hulme Partnership team.
• You will be carrying out one-to-one case work with older and vulnerable people living in high rise social housing in the neighbourhood of Hulme, Manchester.
• You will be working together with tenant committees and an Ageing Well in Place Development Worker to increase service access, household income, and overall wellbeing, as well as improve integration and effectiveness among local providers.

About you

• You have good interpersonal skills and a proactive, systematic approach to achieving positive outcomes for older or vulnerable adults.
• You are experienced in enhancing the ability of older and/or vulnerable people to live well and with independence in the place they call home.
• You will have a passion for confidence and capacity building and for working with diverse people to achieve improved levels of wellbeing.

About CLASS

CLASS is a Manchester-based registered charity that exists to support a network of place-based community associations called Community Savers. CLASS works in alliance with the Community Savers leadership in all that we do.

CLASS exists to build the strategic and financial capacity of tenant, resident, and community groups and neighbourhood forums to achieve better outcomes for their local area. We support a range of community-catalysed and community-led initiatives and co-creation partnerships in Manchester, Stockport, and Sheffield.

CLASS is the lead convening agency for the Ageing Well in Place in Hulme partnership which is a tenant-led initiative focused on the co-creation of innovative solutions for ageing well in place at height with a range of voluntary and public sector organisations.

CLASS values wellbeing, family life, and work-life balance. We offer attractive Terms and Conditions relating to flexitime, annual leave, and a NEST Pension scheme with 10% employer contribution.

Development Workers needed to manage and lead youth work projects in South Glos/Bristol locations!

We are seeking experienced youth workers who can manage and lead projects and help young people and youth workers to thrive. 
We have five roles available for Youth Work Development Workers managing different areas of youth work at FACE. These posts vary from 8 hours per week to 20 hours per week. All posts include after-school and evening youth work delivery.

FACE works with young people aged 8-25 in a number of ways, through engaging informal education activities designed to enable young people to develop new skills, positive relationships, confidence, self-esteem, improve lives and communities and to thrive!

The posts we have available include oversight of three geographical areas of our work (Frampton Cotterell & Winterbourne, Patchway & Charlton Hayes, Stoke Gifford & Filton), one post managing Mobile and Detached youth work (driving licence required to drive youth vehicle), and one managing two youth groups for autistic children and young people in Southmead.

Each post includes leading at least two after-school and evening youth work sessions (10pm latest), managing part-time youth workers and supporting volunteers. These posts may be combined for the right candidate working multiple evenings.

Our Youth Development Workers are supported by two Youth Work Managers and form a vital link in our youth work team to ensure our youth work runs successfully.

Youth Work is a rewarding career path with progression opportunities and FACE is a growing charity working in this sector as an active lead partner within the South Glos Youth Work Partnership.
Ideally, candidates should have a level 3 Youth Work Diploma, or be experienced in a range of youth work settings and willing to undertake their Level 3 and 4 qualification within 2 years of appointment. We may support the right candidates on youth work apprenticeships.

If you don't feel you are ready for a Youth Development Worker post, we also have a range of assistant youth worker opportunities. Contact us for more information.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for 2 experienced Crisis Outreach Workers to support Mind in Enfield and Barnet's Family Hubs Service.This role is to support individuals during the perinatal period (expecting and up to 2 years after birth)  presenting at the Family Hubs experiencing mental health crisis and problems gain immediate support

The purpose of the Outreach Worker is to work with adults during the perinatal period (pre birth up to 2 years after birth), including both parents and carers. You will work as part of MiEB perinatal family hub team to identify those at risk of crisis and ensure referral pathways are in place to facilitate rapid engagement

The successful candidates should have a minimum 2 years experience of working with people with mild, moderate and severe mental health issues. Experience of utilising de-escalation techniques, and supporting clients presenting in emotional distress

Please see the attached job descrition which includes all duties and skills required.

This is a part-time position, 22 hours per week covering the service between 9-5 Monday to Friday. There may be a need for crossover hours up until 6pm to facilitate joint working with our crisis café 

The role is based at the Family Hubs within Craig Park and Ponders End in Enfield. You will also be based at the  Enfield Mind office at 275 Fore Street, N9 0PD.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness & Complex Needs service in Kensington & Chelsea.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance
Where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Ability to defuse challenging behaviour with awareness of personal safety.
Adhere to Look Ahead's Policies and Procedures
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Desirable:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster.

£28,068.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
An Enhanced Support Worker will help vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
* Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Adhere to Look Ahead's Policies and Procedures

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
* Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Working Well Trust is a specialist employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.

We are recruiting for an Employment Worker to join a new Mental Health service in Tower Hamlets which brings together clinical and community services.

Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training around employment support and in supporting people with mental health issues.  

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. You must be willing to collaborate with the other service partners to achieve the best outcomes for our clients.  Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace.  Experience of pre-employment support such as CV and application writing, and interview practice is desirable.

The role we are recruiting for is as follows: 

31.5 hours per week - can be worked as 4.5 days a week or 9 day fortnight.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences, to access training, education and volunteering opportunities. You will use a client led/person centred support approach.

You will also be working to targets whilst maintaining a high-quality service. 

We are keen to hear from applicants from the local community and/or who have lived experience of mental health.

If you would to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date:  9am Friday 7 February

Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early

Final Stage interviews: TBC

Application Instructions

Please complete the screening questions and press apply to send your CV.

About the role

• You will be coordinating an innovative tenant-led partnership in Manchester, called Ageing Well in Place in Hulme. This is a rare opportunity to work on a genuinely tenant-led co-creation partnership that is achieving significant community mobilisation and positive outcomes among social housing tenants.
• You will work together with tenant committees and older and vulnerable people in high rise social housing accommodation to encourage social participation, build confidence and capacity, and facilitate peer support and leadership development.
• You will work closely with tenants to realise their ideas and aspirations for their block, their physical environment and neighbourhood, and their own wellbeing.
• You will convene quarterly multi-agency Ageing Well in Place partnership meetings and support tenants to build constructive relationships with local agencies and providers to achieve their goals.
• You will work closely with an Independent Living Outreach worker who will deliver one-to-one casework support to tenants at the same accommodation blocks.

About you

• You have excellent relationship building skills and experience of working with disadvantaged groups of people to take collective action to achieve positive outcomes for people and communities.
• You enjoy organising social activities and events in response to community priorities, interests and needs.
• You have an organised and strategic mindset and the professionalism to foster positive working relationships between community, voluntary and public sector organisations and representatives.
• You cope well with conflict and have a calm and grounded approach, with the ability to mediate different perspectives to come to positive collective agreements and ways forward.

About CLASS

• CLASS is a Manchester-based registered charity that exists to support a network of place-based community associations called Community Savers.
• CLASS exists to build the strategic and financial capacity of tenant, resident, and community groups and neighbourhood forums to achieve better outcomes for their local area. We support a range of community-catalysed and community-led initiatives and co-creation partnerships.
• CLASS works in alliance with the Community Savers leadership in all that we do.
• CLASS is the lead convening agency for the Ageing Well in Place in Hulme partnership which is a tenant-led initiative focused on the co-creation of innovative solutions for ageing well in place at height in social housing with a range of voluntary and public sector organisations.
• CLASS values wellbeing, family life, and work-life balance. We offer attractive Terms and Conditions relating to flexitime, annual leave, and a NEST Pension scheme with 10% employer contribution.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers help to enable vulnerable customers living in a variety of different tenures to manage their tenancies, mental/ physical health and wellbeing and move towards greater independence within the community by providing a flexible and individually tailored support package.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to access local activities and services to maintain and improve health and well-being, avoid hospital admission, support to access and maximise welfare benefits and reduce isolation.
* Support customers to undertake activity of daily living (ADL), including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation and maintain their home.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
* Encourage and enable customers to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

About you:
Relationship-building
Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
Committed to making a positive impact for individuals.
Adaptability
Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes
Communication
The ability to collaborate with and influence a wide range of people in person and through written communication
Problem solving
The ability to objectively analyse situations, using information and clear judgement to generate effective response
Self-awareness
The ability to understand and reflect on both your own and personal development and how your actions affect others.
Leadership
The ability to act as a professional role model, demonstrates initiative, and engage others and enable them to achieve their goals.

What you'll bring:

Essential:
- Worked in a customer care setting with transferrable skills.

Desirable:
- Up to NVQ Level 2/3 or equivalent.

- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

BASED IN MANCHESTER

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.

THE CLOSING DATE FOR THIS ROLE IS 18/02/2025 AT 10AM

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

This role is based in a safe house in the Manchester area working with male service users.

About the job

We are seeking three confident and experienced Modern Slavery Case Worker Assistants with a wide range of skills and importantly, a ‘can do’ approach.

As a Modern Slavery Case Worker Assistant, you will work as a member of a close and supportive team providing a safe environment for vulnerable adults from outside the UK who have experienced trauma and exploitation. You will provide high quality practical and emotional support to the residents within a risk assessed safe house setting. The role will involve assisting clients with increasing practical skills and self-confidence to empower and enable independent and safe living.

This service is open 24 hours a day, seven days a week. Applicants must be willing to work flexibly, which will include on-call duties. This role will work between two properties approximately 4 miles apart on a rota basis so you must be able to travel to both properties.

You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and, ideally, experience of working within a residential or community setting with non-UK citizens.

Administration / IT skills and health and safety awareness are essential. Modern Day Slavery, Immigration and knowledge of the asylum process would be desirable.

Interested? For full details and how to apply please visit our website.

If you would like to speak to Sam Baxendale, Senior Service Manager to find out more about the role which you can find on our website.

Closing Date: Tuesday, 18 February 2025 at 10:00 A.M.

Interview Date : Wednesday, 26 February 2025

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.