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Temwa is seeking a dynamic Fundraising & Development Manager to lead and expand our charity's fundraising efforts. The ideal candidate will be experienced, confident, and honest, with a deep passion for international development.

Key responsibilities of the role include:

• Overseeing the fundraising team, including the Programme & Trust Officer who supports grant applications and reporting, and the Fundraising & Events Coordinator who supports individual giving, events, and trading.
• Managing the Communications Officer to provide information for PR, marketing, and promotion of fundraising activities, as well as to highlight Temwa’s work in Malawi.
• Growing and developing the current fundraising programme, with a focus on individual giving, institutional funding, as well as trust & foundations.
• Leading the expansion of corporate fundraising, particularly through the Carbon Balance Programme.
• Managing the daily operations of the UK fundraising office.
• Creating and updating the fundraising strategy, including planning and forecasting fundraising activities.

This is a thrilling opportunity for an experienced professional to leverage their skills and entrepreneurial spirit to increase income for a dynamic and growing international development charity. The role also involves enhancing the profile of an innovative organization delivering amazing and impactful programmes in Northern Malawi which really make a difference and bring about lasting change.

Additionally, the Fundraising & Development Manager will serve as the deputy to the Managing Director when the MD is not in the UK office (eg in Malawi, on annual leave, or unwell).

About Temwa

Temwa is a Bristol-based charity committed to empowering remote communities in Northern Malawi. Our goal is to harness the power of bringing communities together to support community-led development. We partner with hard-to-reach communities in Malawi, empowering local people to end poverty and transform their own futures. At the same time, we inspire local communities in the UK to come together to help bring about this change. We have been working in Northern Malawi for over 20 years, and our work currently includes sustainable agriculture, forestry, health and education programmes.

Principles of Temwa

● Community-driven – Temwa’s decisions are made by the community

● Working towards long-term self-reliance

● Commitment to sustainable development

● Belief in inclusive communities

● Working together with integrity, openness, mutual accountability, and professionalism

We have a highly skilled team of 30 full-time employees in Malawi implementing this work, based out of two offices in the Northern Region. Our UK office in Bristol comprises a small fundraising and operations team of seven staff (two team members are full-time, all other team members are part-time), 3-5 regular volunteers and interns, and a wider family of volunteers and supporters.

Temwa UK has an experienced and high functioning board of Trustees who are very engaged. The board member who oversees the fundraising portfolio is very active, providing support to the Fundraising & Development Manager and the fundraising team as a whole.

Key Roles and Responsibilities

1. Managing the fundraising strategy and donor relations with oversight of the fundraising office

• Develop, implement, monitor, and evaluate the charity’s income generation strategy, ensuring targets are achieved.
• Align the fundraising strategy with the communications and marketing strategy.
• Act as the organizational expert on income generation, leading the team to expand all relevant fundraising streams.
• Maintain and enhance current income streams, including trust fundraising, corporate fundraising, high value donors, and individual giving.
• Maintain relationships with key donors and their specific requirements.
• Collaborate with the Programme Advisor and Programmes Director in Malawi to align community needs with donor priorities.
• Lead, research & review the opportunities to apply for institutional funding with the Programme Advisor.
• Manage donor relations and communication with the Managing Director, Programme Advisor, and UK fundraising team.
• Contribute to donor reporting and distribution donor reports, and ensure compliance to donor-relevant obligations with the Programme Advisor.
• The Fundraising & Development Manager will report directly to the MD and Board of Trustees.

2. Providing leadership to and managing the fundraising team

• Develop, coach, inspire, and motivate the team to achieve their objectives and grow their skills.
• Conduct regular one-to-ones with direct reports, ensuring effective performance management with timely appraisals.
• Ensure team members have clear work plans and objectives.
• Champion best practices in particular with use of the database, ensuring all legal and compliance standards are met and, where possible, exceeded in fundraising and marketing activities.
• Recruit key fundraising team members as needed.
• Support the fundraising team in designing and managing effective marketing and communications strategies.
• Facilitate effective internal and external communication, sharing information, successes, and best practices.

3. Growing income streams

• Lead and manage all fundraising areas in the UK office, ensuring targets are met.
• Develop and manage comprehensive budgets, providing performance information to the Senior Management Team and Trustees.
• Ensure effective management of the donor journey for all contacts.
• Research and develop business cases for new income generation areas to drive sustainability.
• Implement and evaluate new income generation projects.
• Cultivate and maintain relationships with significant supporters, making effective asks to maximize income.
• Adhere to best practices and embed a culture of learning within the organization.
• Develop and implement a strategy to increase corporate fundraising through the Temwa Carbon Balance Programme.
• Grow and develop SME and corporate partnerships with support from the Managing Director and Fundraising Trustee.
• Develop and implement a strategy to increase corporate funding, individual giving, institutional funding and trust & foundation funding.
• Lead on all grant applications, including trust & foundation and institutional. 
• Manage individual giving campaigns and online activities with support from the fundraising team.
• Source individual stories and images, brief internal and external teams, and write copy as needed.
• Ensure adherence to the individual giving strategy to increase income in this area. ?

4. Senior management

• Collaborate with the management team to reach key audiences and achieve strategic goals.
• Provide strategic direction for fundraising and communications, nurturing team members to develop their skills.
• Ensure all parts of the organization understand income generation and fundraising.
• Represent the charity externally.
• Provide advice and guidance to colleagues and Trustees.
• Play an active role in updating the organization’s strategic plan and shaping the charity's future direction.

· Serve as the deputy to the Managing Director when the MD is in Malawi or on annual leave.

5. Policies and procedures

• Develop and improve relevant policies for the organization.
• Evaluate and suggest improvements for systems used to support fundraising
• Create procedures to enhance the efficiency of fundraising activities.

Experience, Qualifications, and Requirements:

The ideal applicant would have the following attributes

· Experience of working in a senior fundraising role

· Certificate or diploma from the Institue of Fundraising or similar

· Track record of setting and achieving fundraising income targets

· Experience of managing people

· Experience of working within small and large NGOs or charities

· Ability to write compelling bids/business cases and reports

· An understanding of trust fundraising

· Excellent written communication and IT skills

Further strengthening the application would be

· Excellent understanding and use of social media

· Experience of leading and managing fundraising departments

· Experience of working within an international development charity

· Experience of marketing and communications

Fixed term appointment for up to 12 months. Full time post, 37 hours per week.

Based in London with hybrid working arrangements. The role provides service delivery with regular travel in the London Boroughs.

Salary range: £39,434 to £48,198 per annum, plus £3,299 per annum location allowance

At Parents And Children Together (PACT) we are genuinely passionate about what we do.  We strengthen families through the quality services we provide and through our energy and professionalism, we deliver excellence.

We have been at the forefront of adoption services for over 60 years, working with local authorities across the country.  With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds.

Our adoption teams focus on recruiting adoptive parents who can consider fostering to adopt and/or adopting a wide range of children including those over four years old, sibling groups of two or more children, children from diverse ethnicities and children who may have physical or learning disabilities. With access to our specialist therapeutic services, we are proud to provide excellent lifetime support for our families’ adoption journeys.

Working closely with the Team Manager, you will provide support and supervision to a team of dedicated and experienced social workers. This will include assisting with managing workloads across the team as well as coaching and supervising team members to ensure that the highest standards of quality and professional practice are achieved and maintained, and they reach their full potential. In addition, you will carry your own small caseload and deputise for the Team Manager as needed.

You should be a qualified registered social worker, with at least 3 years’ child social care experience including adoption experience. Skilled at undertaking more complex assessments, your own standards of practice will be consistently high, and you will work with the child at the centre of all that you do. With excellent communication skills, you’ll be a confident networker, able to build successful working relationships within your own team, across the service and with external professionals.

This is a fantastic opportunity for someone who is keen to move into management and you will have access to learning and professional development opportunities.

For further information, contact for an informal conversation and details on how to apply, please visit our website.

Closing date: 9am, Monday 22 July 2024

Interviews are planned for: Wednesday 31 July 2024

We look forward to hearing from you. Early application is encouraged. We will review applications received throughout the advertising period and we may close the vacancy or interview earlier than stated.

Please do not submit your CV, only completed application forms will be accepted.  No agencies please.

PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds.  We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities.  We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries.  These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period.  All opportunities are based in the UK.

People Operations & Systems Manager

Location: Stratford, London

Closing date: Monday 22nd July 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

For 40-years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low education attainment, anti-social behaviour, crime, low paid or no job, generation after generation. We are very proud of the work we do to support getting children and young people back into school, ready to learn, whatever it takes.

This is a new role in our People team and we are looking for an energetic and dependable People Operations & Systems Manager to work closely with our Head of People and Culture, to help implement best people strategies and practices to secure a sustainable organisational culture. You must possess significant HR management experience (3-years in similar role) to continuously track the department’s efforts and target its goals. This role reports into the Head of People & Culture and is a mixture of remote working and office based.

You will be liaising with all colleagues on HR practices and school and regional based practitioners; together with all Line Managers. Setting goals for people operations deliverables to track the department’s outputs and goals in line with our vision and values. Supervising and managing the people administrator and the L&D Advisor to manage the following:

•  Reviewing and approving necessary modifications to the people operations department’s efforts from time to time.
• Overseeing specific tasks such as the full recruitment procedure, together with the People administrator.
• Full responsibility for payroll management; together with Finance and outsourced payroll bureau.
• Responsible for all our People HR/Training/ATS systems to ensure they are managed effectively and fit for purpose.
• Responsible for employee engagement and retention, employee satisfaction, and performance management.
• Ensuring that there is a healthy environment for all our employees to work in and that the people department’s workflow is efficient and compliant, at all times.
• Ensuring that DBS management is up to date; liaising with the safeguarding teams with any updates on DBS processes.
• Updating and implementing people policies, and managing the full employee life cycle administrative requirements
• Managing all ER delivery to ensure dispute management is maintained.
• Maintaining disciplines such as legislative regulations and guidelines.
• Develop a positive working environment, encouraging a proactive approach to people's wellbeing and leading the local Wellbeing Forum initiatives
• Be responsible for and drive improvement in diversity, inclusion and engagement.
• Be accountable for talent planning, succession, assessments and HR processes that drive a high performing team
• Provide general day to day HR support on operational issues
• Supporting Group HR Projects/Initiatives

Experience & Skills:

•  CIPD qualified (desirable or equivalent experience)
• Experience in a charitable organisation would be beneficial, but not essential
• Proven experience in advising on complex ER matters
• Resilience, great influencing and communication skills
• Able to build trust, respect and openness

 
The Process 

If you have the skills and experience in the above areas and would like to be considered for the role of People Operations & Systems Manager, please click apply, enter your details and upload a CV and covering letter detailing your suitability for the role.

Interviews will be held on an ‘as and when basis’ so we encourage early applications to avoid disappointment.

All roles at SHS are subject to an DBS check

We are an equal opportunities employer and welcome all applications from all sections of the community.

If you have a disability or require reasonable adjustments during the recruitment process, please get in touch to discuss your requirements further.

The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of a Fundraising Coordinator for their fast-expanding fundraising team. 
 
What’s on offer: 
Salary: £26-£33,000 per annum dependant on experience 
Working Pattern: Hybrid working from their Bloomsbury office (Central London) 
 
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026. 
 
The Fundraising Coordinator will play a pivotal role within the Supporter Services team, ensuring transactions and donations are processed according to strict guidelines. This role covers for the Supporter Care Officer during absences to maintain exemplary service, ultimately ensuring the development of long-term loyalty amongst our supporters. Key duties include: 

• Manage daily tasks including post opening, cheque processing and banking. 

• Work with CRM Manager to ensure all records are accurate and current. 

• Propose and collaborate on admin improvements within the Fundraising department. 

• Feedback on updates from the Fundraising Regulator and other key organisations. 

• Conduct Regular Giving admin, ensuring Donors are contacted for missed payments. 

• Undertake special projects as required, such as prospect research. 

• Serve as the secondary contact for supporter enquiries via telephone, email and mail. 

• Ensure Gift Aid Declarations are scanned and accurately processed onto Donorfy. 

 
We’re looking for the following skills and experience: 
  

• Proven experience of providing admin support in a fast-paced environment, ideally within the charity sector. 

• Proven experience of working in a customer facing role. 

• Familiarity with GDPR principles, ICO, HMRC and other relevant regulatory guidelines. 

• Experience in managing post opening and management activity. 

• Proven experience with offline donation processing, batching and banking procedures. 

• Experience of data entry techniques of working with a CRM to optimise data integrity. 

• Experience of and passion for delivery excellent supporter care. 

 
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application. 
 
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

University of Oxford Development and Alumni Engagement

CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)

Location: Oxford – hybrid working may be an option

Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.

About the Role

As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:

• User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
• Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
• Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.

To Be Successful You’ll Need:

• Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
• Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
• Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
• Interpersonal Skills: Excellent interpersonal and customer service skills.
• Technical Proficiency:
  • Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
  • Proficient in learning management systems (LMS) and various e-learning platforms.
  • Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
• Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
• Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.

What We Offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• Flexible hybrid working
• An excellent contributory pension scheme
• days annual leave
• Membership to CASE
• Training and Development opportunities
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans

Application process:

• Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
• Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on 4 July 2024 can be considered.

Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of an Individual Giving Officer for their fast-expanding fundraising team. 
 
What’s on offer: 
Salary: £33-£43,000 per annum dependant on experience 
Working Pattern: Hybrid working from their Bloomsbury office (Central London) 
 
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate. 
 
Key duties for this role include: 
  

• Support the development and delivery of individual giving fundraising campaigns to optimise sustainable income and long-term value in line with the Charity’s newly agreed fundraising strategy. 

• Project manage activity designed to deliver warm engagement and supporter acquisition across all relevant channels - for example, social media, paid search, SMS, email, inserts and mail. 

• Collaborate with colleagues in the Data Management, Fundraising and Communications teams to ensure individual giving activity is appropriately supported. 

• Lead on data selections for Individual Giving fundraising campaigns to deliver the best long-term ROI and insightful testing; working closely with the Data team and ensuring that data is handled sensitively, confidentially and is GDPR compliant. 

• Support the Individual Giving team with forecasting and reporting across financial and non-financial KPIs in relation to the Individual Giving programme. 

• Support the Individual Giving team with the establishment and roll out of a Mid-Value donor fundraising programme. 

• Work collaboratively to ensure a seamless approach to the acquisition and development of donors, developing supporter journeys that encourage further engagement through other fundraising products and increasing lifetime value. 

 
We’re looking for the following skills & experience: 

• Demonstrable experience of project management across a range of direct marketing channels including print and digital. 

• Strong copywriting and creative writing skills. 

• Experience in researching content for fundraising and marketing materials. 

• Experience of working collaboratively with creative, print, digital & media agencies to get the best results. 

• Experience of using social media to target, communicate with and engage supporters. 

• Experience of supporting the planning and budgeting process within an individual giving context. 

• Experience of legacy marketing is desirable 

 
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application. 
 
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of a Trusts & Foundations Development Manager for their fast-expanding fundraising team. 

 
What’s on offer: 
Salary: £43-£48,000 per annum 
Working Pattern: Hybrid working from their Bloomsbury office (Central London) 
 
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness.  The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate and support their diverse programmes. 
 
The Trust & Foundations Development Manager will play a key role in enabling the optimisation of the Charity’s net income from UK and global Trusts, Foundations and Lottery funding sources. This will enable the funding of the Charity’s key projects and programmes in the lead up to and beyond the 100th anniversary of the BBC Radio 4 Appeal in 2026, directly impacting the lives of those at risk of and experiencing homelessness. 
The post holder will also ensure the highest quality of stewardship and donor care are maintained to drive committed partnerships. Key duties include: 

• Work with the Head of Leadership Giving to further develop the Charity’s Trust and Foundations fundraising strategy, maximising sustainable net income from both general and restricted Trust and Foundation funding sources, and capitalising on opportunities afforded by the 100th anniversary of the BBC Radio 4 Christmas Appeal in 2026. 

• Acquire an excellent knowledge and understanding of the Charity’s values and programmes, working collaboratively across the Charity to create bespoke donor materials and cases for support that interest, engage and motivate to give. 

• Develop a pipeline of new funding opportunities from both UK and global Trusts and Foundations, whilst developing relationships with existing funders. 

• Take a lead role in the management of successful grant applications to ensure that reports to funders are delivered in a timely and effective manner, reviewing narrative and financial reports to ensure donor requirements have been met, and consulting with and ensuring input from relevant technical and financial staff. 

• Collaborating with the Head of Leadership Giving to ensure that resources and budgets are managed effectively. 

 
We’re looking for the following skills and experience for this role: 
  

• Substantial experience of identifying, negotiating and securing significant new partnerships from large scale Trusts and Foundations based in the UK and globally. 

• Excellent track record of developing existing Trust and Foundation partnerships through excellent account management techniques. 

• Experience of developing compelling audience focused cases for support to drive engagement and long-term value from Trusts & Foundations, Lottery and where appropriate, Institutional funding sources. 

• Proven experience working with senior volunteers, influencers or advisers to achieve Trust and Foundation fundraising success either in peer-led fundraising (such as development boards) or peer-peer fundraising (such as giving networks) or by working in partnership with senior stakeholders on individual approaches. 

• Experience of deploying prospect research to support the development of relationships with target trust and foundation funding sources. 

• Interest and/or understanding of the issue of UK homelessness and the grant funding landscape in relation to those organisations and NGOs seeking to impact upon it. 

 
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application. 
 
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

Location: London or Edinburgh,  UK - also possibility for remote-working from anywhere in the UK
Position Status Full-time, Permanent
Salary: hiring range: £63,840 - £79,800 placement in range informed by professional experience 

Closing date: Please submit application and cover letter before July 8th 

Candidates must have the independent right to work in the UK at the time of appointment

About Mercy Corps

Mercy Corps supports communities – and the most marginalised within them – to emerge from crisis in the face of conflict and climate change, and build towards a more inclusive, resilient future. 

Mercy Corps works on the front lines of crises as a multi-mandate organisation that provides access to humanitarian aid, development, and peace assistance in places affected by conflict and climate change. 

Our mission is to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Beyond delivering aid to meet urgent needs, we develop long-term solutions to make lasting change possible, making it easier for affected communities to access resources, services, and opportunities that support them to cope, adapt, and ultimately thrive. 

In more than 40+ countries around the world, over 5,400+ team members work side by side with people living through poverty, disaster, violent conflict, and the acute impacts of climate change. We’re committed to creating global change through local impact — 84% of our team members are from the countries where they work. 

As conflict and the climate crisis further deepen challenges across the globe, Mercy Corps is steadfast in our commitment to sparking new possibilities alongside our partners, communities we serve, and dedicated supporters Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Department

The People Team ensures that Mercy Corps has the people who will enable it to be a world-class, cutting edge, humanitarian, and development organization, creating transformational change in the world. We do this through the recruitment, retention, and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this, we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.

The Position

The Director, People Team works closely with Executive Director and the European Senior Leadership Team (ESLT) to lead the European People Team. They are also a member of the People Senior Leadership Team (SLT) and will have a dual reporting line to the VP, People Team.  The Director will define, drive, develop, and implement People team strategies and culture change  that align with MCE strategy and global People Team priorities in support of Mercy Corps’ transformative Pathways to Possibility (P2P) strategy. The post-holder's responsibilities extend to all Mercy Corps’ offices in Europe and include ensuring full legal and regulatory compliance across all jurisdictions and working effectively with other stakeholders to ensure a positive employee experience and an organizational culture where talented people want to come to work and can thrive.

Essential Responsibilities

•Advocates for and represents all areas of Mercy Corps’ People strategy. Actively participate as a strategic leader and member of the Mercy Corps Europe (MCE) senior leadership team and People Team SLT.

•Works with the Executive Director to guide the overall vision and approach of the People Team in MCE, delivering clear actionable plans aligned with needs and the context for MCE, and gain support/ownership for that agenda with key stakeholders.

•Build a strong, people-focused team in Europe characterized by high-level of trust, engagement, innovation and creativity who are aligned to the vision and have the skills and motivation to deliver it.

•Strategically develops and manages cross-departmental and cross-functional relationships and activities to ensure that the people function is well integrated into wider agency objectives.

•Design, develop and lead the People function for Mercy Corps in Europe, supporting the Executive Director in Europe to deliver on the European Strategic Plan.

•Oversee the expansion of MCE into new countries in Europe and ensure full HR compliance in all European legal jurisdictions in which Mercy Corps operates. 

•Set and track annual KPIs as part of the three-year strategic plan for Mercy Corps in Europe, providing this data monthly and quarterly to the Executive Director in Europe and supporting with reporting to the Board as required. 

•Lead the compensation benchmarking across all European markets and benchmark individual roles within the pay bands, ensuring there are clear guidelines for all staff on how to position staff within bands, support career development and ensure staff are trained to manage staff according to the Mercy Corps progression approach.

•Ensure our benefits align with vision to ensure we remain an employer of choice able to attract, develop, and retain talent.

•Support Senior Leadership Team in Europe to promote team member wellbeing and build the culture which will support us to deliver on the Mercy Corps strategy.

•Serve as a trusted and credible advisor to managers and team members on a wide range of HR-related topics, including performance management, team member development, All Voices survey and leadership development

•Leverage and supports ongoing communication campaigns to strengthen the People team brand throughout appropriate digital, social media and in-person avenues within the agency. Apply lessons learned and best practices to achieve this objective at the country and regional level.

•Partner with the Employee Relations Team to ensure strategic decision-making and compliance in all performance and conduct related issues.

•Leads and assists in the development and planning of organizational change/transformation, leading identification/framing of problems, creation of trusting relationships, and action plan fulfillment.

•Works with the People team leadership team to develop and implement organization-wide HR policies and programs and ensure that they are consistently applied across the region.

•Adopts a data and evidence-based approach to identify trends and areas for improvement and providing recommendations to senior leadership on how to address any issues or concerns.

•Actively promoting the organization's diversity and inclusion initiatives and working with the European Senior Leadership Team (ESLT) and the People team functions to develop programs and initiatives that support a diverse and inclusive workplace.

•In addition to these specific responsibilities, the Director, People Team must possess strong leadership skills, excellent communication and interpersonal abilities, and a deep understanding of HR best practices and regulations. They must also be able to work effectively in a fast-paced and dynamic environment and be able to adapt to changing business needs and priorities.

Supervisory Responsibility

Human Resources Business Partners Mercy Corps Europe

Accountability

Reports Directly To: Executive Director MCE, and the VP, People Team

Works Directly With: ESLT, Total Rewards, Talent Management, Leadership and Learning, Talent Acquisition, Employee Relations, People Operations, People Systems, Corporate Finance; Ethics, Legal and other teams as needed.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualifications & Transferable Skills

•10 years of Human Resources experience in global roles with a bachelor’s degree in HR or related field.

•CIPD (or equivalent) qualified to Level 7 is highly desirable.

•A minimum of 7 years international HR experience.

•Understanding of the HR legal requirements in UK and mainland European countries, especially Belgium, Netherlands, Switzerland, and France. Knowledge of Germany an advantage.

•Exposure to INGO or similar international organisation is highly preferable.

•Experience leading a diverse team across geographies for at least five years.

•Demonstrated capacity to utilize analytics and technology to improve efficiency.

•Demonstrated capacity to incorporate best in class assessment approaches in global organization.

•Demonstrated experience and ability to create, implement, maintain, and improve HR processes.

•Experience of improving team member wellbeing, through support initiatives and working practices that gets the best from all team members and increases engagement and trust.

•Experience of working as part of a global organization with specific responsibilities for a region and working within a matrix management structure and reporting to more than one manager.

•Experience of overseeing benchmarking, establishing salary/job bands, and managing movement of staff within the bands across multiple legal jurisdictions

•Demonstrated understanding of working in Europe, and significant experience with the challenges of operating and managing HR functions in the region.

•Demonstrated passion for staffing in international relief and development environments.

•Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.

•Experience facilitating senior level conversations.

•Fluency in written and spoken French and another European language is desirable.

Success Factors

The successful team member will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, handle frequent interruptions, and shift priorities, exhibit effective customer service skills, and work effectively with a wide variety of individuals including team members based overseas. They will have the ability to work onsite and collaborate with team members, deliver compelling designs within the guidelines of specific project objectives, and interact professionally and productively with all Mercy Corps staff. Additionally, the individual will thrive in a fast-paced environment prone to rapid change and be willing to increase his/her responsibility level in the assigned areas. The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability and the ability to be flexible and ensure that effective communication is a priority in all situations.

Living / Environmental Conditions

This position is based in London or Edinburgh or remote home-working location in the UK and will be required to travel to Mercy Corps in Europe’s offices across the UK and the European continent to oversee team members and represent the organization’s European Senior Leadership Team. It requires up to 20% travel in support of Mercy Corps programs. This position may be asked to travel on occasion with little notice.

Mercy Corps Team members represent the organization both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that do

es not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Inter organization Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect.

local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

Are you an inspirational leader who cares about empowering the voice of students and delivering genuinely impactful change?

Do you like working in fun, dynamic and varied roles in which no two days are the same, and that possess significant development and growth opportunities?

If so, then you’re in the right place, and the Student Voice Manager role might well be the position for you!

Armed with a bold and ambitious new strategy, there couldn’t be a more exciting time to join our organisation.

LSESU is seeking to set the global standard for what it means to be a world class students’ union, and this role sits right at the heart of that lofty ambition.

With a renewed, strategic focus on policy, this position will play a leading role in establishing a policy function that will enable us to be the definitive and credible home of student voice at LSE. A function which will become even more important when we enter the second stage of the strategy in 2026, when student voice will become the central strategic focus of the organisation.

Sitting within the broader Student Voice Department (alongside the Advice Team), you would lead a friendly, talented team of four permanent Student Voice Coordinators (SVCs) who together account for all of the Union’s policy, democratic, representation and campaigning work, alongside a part-time member of student staff.

Variety is hard-wired into the role. In addition to overseeing policy and research output, you would be responsible for leading a democratic and governance structure that is so innovative it is currently the source of an international academic study. Accountabilities here would include delivery of our biannual student elections and sector-leading Student Panels.

You would also be responsible for leading on how we support our elected student representatives and campaign groups; and for the Union’s academic representation work.

Given the breadth of work undertaken within the team, expect there to be plenty of opportunities to grow, develop and pick up new skills outside of the main responsibilities of the role.

Who are we looking for?

This role is fast-paced and so you’ll need exceptional organisation and planning skills, with the ability to juggle multiple priorities at once in a calm, effective manner.

The team you will be managing cuts across several areas and contains five people. We’re therefore looking for a confident leader with line management experience who is able to inspire, motivate and develop a talented and ambitious team to reach their full potential.

You will be a kind, supportive leader who cares about the people in their charge, but who also has high standards and that is able to performance manage when needed to ensure the team meets expected standards and delivers expected results.

We are looking for someone with exceptional written and verbal communication skills; an ability to interpret complex information and present it in a concise and accessible manner; and with experience of delivering high quality research and policy output.

With responsibility for leading on several projects, both within the team and cross-organisationally, prior project management experience and knowledge will be important, as will the ability to liaise with stakeholders at all levels.

Knowledge or prior experience within Higher Education or the student movement would certainly be an advantage, but is not essential and we very much welcome applications from those outside students’ unions who have transferrable skills and a who possess a willingness to learn.

We want to be the best, and for that we want to recruit the best. If you share our ambition and want to join a fun, supportive team seeking to set the benchmark for excellence in the sector, we would love to hear from you.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Benefits and Perks

In return for your passion and experience we offer:

● 25 days holidays per year

● Additional closure periods at Christmas and Easter on top of your 25 days annual leave and bank holidays

● Free LSE Students’ Union gym membership, advice from dedicated sports professionals, wth a wide range of activities including yoga classes, dance classes, pilates classes available free for SU staff

● Cycle to Work scheme enabling significant savings on a bicycle purchase

● Access to LSE staff training courses

● Ability to purchase TOTUM (NUS) card giving wide range of discounts

● Flexibility for work-life balance

● Interest-free Travel loan

How to apply?  

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process by uploading the two following documents:  

• Part 1: Supporting Statement  is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview. Please keep this one page maximum and do not include any personal information, e.g. name or date of birth. Please use the attached job description and person specification to help with this.  
• Part 2: Equal Opportunities Monitoring and Contact Form is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
• Part 3: CV  - Please attach your completed CV outlining the jobs or voluntary roles you have had.

To apply for this role, please complete an online application.

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities. For further information regarding the role, please see attached the full job description and person specification.

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 

Please note that interviews are planned for the 31st July 2024 and 1st August 2024. If you are unable to attend these dates, please note this in your application. 

This is a critical senior role in the organisation, reporting to the CEO. The role is responsible for managing the organisation’s programmes across 3 locations in Sub Saharan Africa and South East Asia, managing 10 personnel. The position provides leadership on community-led investigations and evidence gathering and works closely with the Senior Management Team (SMT) on critical areas including fundraising and strategic development.   

The priority for this role is the safe and high quality performance of projects. The balance between ‘doing’ and ‘managing’ in this role varies depending on available resources for each project, and the ability to create competent teams to delegate to.
 

Location: UK, France or Thailand preferred. Remote applicants considered.

Package: Pay is dependent on location.  The UK salary of £62,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave, counselling support and annual wellbeing days.
 

MAIN RESPONSIBILITIES

• The development and implementation of strategy and annual plans for the organisation’s direct programming, and its alignment with organisational strategy.
• Responsible for the relevant team’s human resources, staff welfare, safety and security, and risk management. 
• The safety and quality of operational practices including data collection on the ground, secure data storage and transfer and proper financial management of the project including procurement practices.
• Responsible for the relevant team’s financial and spending strategy and financial management.
• Ensuring all aspects of the role’s work advances diversity, equality and inclusion.
• Actively contributing networking, ideas and concept note drafting to the Fundraising Team, with a particular focus on building the project funding and teams that will enable this role to grow and evolve.
• Be a member of the Strategic Planning Team and other strategic conversations with SMT and the Management Team, bringing ideas and challenge to move the organisation forward.
• Coordinate closely with the Senior Director – Innovation where areas of work and organisational improvement projects overlap.

Programmes

• Design and oversee the relevant operations and project workplans, ensuring projects are delivered safely and to a high degree of quality.
• Oversight of project’s design, objectives and goals and their budget.
• Cultivate a management culture that is performance-based, supportive and collegial.
• Provide ongoing support and mentoring to direct reports, including through the annual performance review process. 
• Work with project teams to jointly identify and make available learning and development opportunities for them and their teams. 
• Administrative oversight for projects and their staff, including the review of expenses, annual leave, salary/benefits etc.
• Represent the organisation in relevant areas in relation to programmatic partners such as media, lawyers, diplomats, NGOs and civil society as well as to donors and governments.
• Assist in developing our methodology for investigation and monitoring within projects, including working closely with the Senior Director – Strategy to ensure alignment with the Impact Strategy.

Security and Compliance

• Ensure compliance with organisational policies, safety and security policies and processes.
• Ensure effective risk management for staff and researchers, following organisational policies.

​
SKILLS, EXPERIENCE AND CHARACTERISTICS

Essential

• Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
• Experience managing teams or individuals across multiple international locations.
• An understanding of risk management methodologies and experience applying them.
• An understanding of human rights and a strong belief in their indivisibility and interdependence.
• Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
• Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
• Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.

Preferred

• Experience with human rights research, investigations or legal cases.
• Experience with filming or documentary making.
• Strong technology / IT skills and/or aptitude.
• Experience with fundraising or confidence in public speaking and presenting.
   

APPLICATION PROCESS & TIMELINE

• Please apply via our Website: submit your CV (maximum two pages) and a Cover Letter (maximum 400 words) describing your suitability for this position.
• Applications will close on 10 July.
• Initial interviews will be conducted remotely.
• Second round interviews may be conducted in-person depending on applicants’ location. Requesting an online interview will not be detrimental to your application.
• We intend to complete the recruitment process by mid-August.

Come and join our friendly Relationship & Events Management team

We’re looking for an enthusiastic, hard-working fundraiser to build relationships with our community, corporate and NHS staff supporters and play a key role in managing our events.

Working as part of a team of five, and reporting to the Relationship & Events Team Leader, you will be responsible for delivering income through effective donor acquisition, building and maintaining effective relationships and providing fundraising support to our donors and volunteers.  You will represent the Charity in the community, with local companies and in the hospitals, as well as attending and organising fundraising events.

We’re looking for someone with fundraising experience or transferable skills who is ready to hit the ground running. If you are calm under pressure, work well in a team, are flexible and conscientious, then we want to hear from you.

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About Nottingham Hospitals Charity

Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.

As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.

This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.

This role is based at the City Hospital, in the Charity’s modern, fully equipped offices, working alongside an enthusiastic and hardworking team, in a friendly and supportive environment.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Purpose:

You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. We are looking for someone who can work flexibly to support the administrative and operational needs across different areas in the team including major donor giving, individual giving, trusts and foundations and legacy giving.

Day to day tasks will include managing the fundraising team’s administration function, carrying out prospect research, thanking donors and donation tracking, and providing support for various fundraising activities such as supporter/cultivation events. You will also build productive relationships with individual supporters and organisations through the delivery of exceptional supporter care.

Key Responsibility Areas:

1. Provide support across the Fundraising team
2. Stewardship
3. Information Management
4. Financial
5. General

The Energy Advice Programme provides:

• advice appointments to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy
• those who need guidance on the most appropriate payment methods or information on how to access help from energy suppliers and the Government
• Information about Smart Meters
• Information about protecting yourself from Carbon Monoxide

The successful candidate will provide a generalist and energy advice service in a wide range of enquiry areas such as benefits, housing and employment.

You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

Requirements

1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

• 27 days annual leave plus bank holidays
• Hybrid Working Scheme
• Interest free travel loans
• Employee Assistance Programme
• Pension Scheme
• Cycle to Work Scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity and adoption leave pay

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Purpose:

You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. This role will set the foundations for Women in Prison’s ambitious fundraising plans leading on securing gifts from trusts and foundations and ensuring that all secured grants are well managed and effectively reported on. The post holder will identify new funding opportunities and ensure these are assessed and responded to in collaboration with staff across the organisation.

Key Responsibility Areas:

1. Develop a trusts and foundations strategy for Women in Prison and ensure its implementation
2. Fundraising research, proposal writing and income generation
3. Donor reporting and administration
4. Build positive relationships with funders