Legal Assistant Jobs

Fundraising Coordinator (Individual Giving)

We are RABI – the farmers charity. 
 
We support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
 
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, we’ve delivered around £¼ billion in direct financial support to the farming community. Today, our wrap-around support services are evolving to reach more people before crisis hits. 
 
Together, we’re on a journey to help shape a future our farmers deserve. 
 
ROLE OVERVIEW
 
The Fundraising Coordinator (Individual Giving) will be responsible for stewarding our supporters and donors, helping coordinate the Fundraising department activities and associated administrative duties.
 
KEY RESPONSIBILITIES:
 

• Work with the Individual Giving Manager, Fundraiser (Individual Giving) and wider fundraising team to administer our donor support communication. 
• Administering the individual giving fundraising programme with support from the wider team. 
• Develop and maintain relationships with key RABI stakeholders, partners and associated organisation as agreed by your line manager. 
• Plan, execute and assistant in delivering national and large-scale fundraising activities. 
• Thank all donors in a timely manner via e-mail and letters and keep accurate records.
• Ensure that the database CRM records for our supporters and donors are maintained and up to date. 
• Develop and refine systems and processes to enhance donor experience and support. 
• Responding to general enquiries from the RABI fundraising email address and the fundraising phoneline. 
• Support the Individual Giving Manager and Fundraiser (Individual Giving) on the development and implementation of fundraising campaigns.
• Help plan and coordinate fundraising campaigns and initiatives, ensuring they are executed effectively and efficiently. 
• Liaise across the charity fundraising collateral and support the wider teams in developing materials for community fundraising. 
• Assist the Individual Giving Manager and Fundraiser (Individual Giving) in the oversight of the online RABI shop. 
• Help create and develop a digital income strategy as part of the Fundraising Strategic Framework.
• Provide a first point of contact for individuals who are fundraising for RABI including sending out fundraising packs and providing fundraising guidance and advice. 
• Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.

 
GENERAL:

• Develop and maintain good working relationships and liaison with other members of RABI staff. 
• Be a constructive member of the fundraising team and work cooperatively with other staff members. 
• Take part and contribute to fundraising team meetings. 
• Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks. 
• Actively participate in the staff appraisal scheme and be committed to training and development in line with the Charity’s aims and objectives. 
• Liaise with volunteers, clients, contractors and other stakeholders as necessary. 
• Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate. 
• Perform any other reasonable task as required by the Charity.

 
PERSON SPECIFICATION

Essential:

• A positive and creative approach to work. 
• Good telephone manner, including showing empathy towards in-memory and legacy donors. 
• Ability to record data accurately.
• Self-motivated and confident in working both independently and in teams.
• Good communicator, including face-to-face, phone, in writing and via remote communications. 
• Good numeracy skills. 
• Ability to manage time effectively, prioritise workload and plan-ahead. 
• Good IT skills (MS Office including Outlook, Excel and Word).
• Problem solving skills.
• Creative ability and use of software (e.g. Canva, CRM).

 
Desirable:

• A full UK driving license.
• Understanding of Data Protection and fundraising regulations, compliance and best practice. 
• Experience of database systems.
• Experience of working in the Charity sector.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
 
Benefits 

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. 
• Life assurance from day one. 
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based.

REF-220

Welcome to Ada! 

We are the UK’s top-performing National College for Digital Skills, shaping the next generation of digital pioneers. With campuses in central London and Manchester, we offer a high-achieving, positive learning environment where students are highly motivated, have excellent attendance, and demonstrate exemplary behaviour, allowing teachers to focus entirely on their subject specialism in disruption-free classrooms.

At Ada, we believe in breaking barriers and opening doors by connecting our students with the best of problem-solvers, creators, and innovators.

Main Responsibilities:

Review and develop our current attendance framework to ensure we are compliant and meeting the needs of all learners;

• Provide advice and guidance to staff on communication and follow-up of attendance and punctuality 
• Monitor and report on student attendance and punctuality on a weekly basis, reporting concerns to the Assistant Principal and Principal as appropriate
• Work collaboratively with students, parents and college leaders to create and track students’ individual attendance and/or punctuality plans
• Establish and maintain positive relationships and engagement with parents/carers
• Arrange Attendance Concern meetings with students/ parents and carers
• Line management responsibilities 

Pastoral and SEND

• Providing pastoral support, advice and guidance to students when requested or when a need is identified and to those students on Education Health Care Plans (EHCP)
• Report student concerns to the safeguarding lead, actively contributing to safeguarding at the college. 
• Work with teachers, senior leaders, local authorities and other relevant stakeholders to access all required documentation about students to ensure the College fully understands their personal, emotional, social and learning needs.
• Monitoring individual progression of all assigned students against agreed targets set by the curriculum, including taking action to support students who have attendance concerns, under‐performing or experiencing pastoral concerns
• Support the sixth form leadership team to address disciplinary issues, including participation in meetings and evidence gathering whilst ensuring that all relevant college staff are informed of agreed targeted actions in support of the student’s performance.
• Support the SEND specialist / SENDCo with annual reviews for students with Education Health Care Plans (EHCPs)
• Supporting the sixth form team leads during check-ins and team time
• Supporting and contributing to the Enrichment club provision at the college.
• Provide support to the sixth form team in delivering a successful induction on enrolment of new cohorts. 
• Organising and administering parents and carers meetings
• Providing support to the sixth form team on delivering the future programme, to secure the best possible destinations for all of our students

Administration and overall organisational support

• Ensure all support actions are recorded on the College’s appropriate central information systems
• Provide general administrative support for the sixth form team and wider college
• To support the organisation and delivery of themed events, including open evenings, activities and trips organised and managed by the sixth form team
• Provide support for the front of house / receptionist team, covering reception when needed.
• Provide administrative support for the recruitment of students at assessment centres.
• Provide administrative support to the sixth form team for those students who are in receipt of financial support.
• Provide first aid support, including liaising with or training to become a First Aider.
• Provide fire safety support, including liaising with or training to become a Fire Warden or Fire Marshall

Essential Experience

• Evidence of the Ada values: Creativity, Curiosity, Collaboration, Resilience and Rigour
• Experience working with young adults (14–24 years)
• Monitoring and reporting on student or employee progress
• Addressing and successfully challenging young people’s behaviour
• Establish and maintain positive relationships and engagement with young people, parents and carers and colleagues 

Desirable Experience:

• Experience supporting young people with personal and emotional well-being. i.e. Mental health
• Working knowledge of relevant policies/codes of practice
• Motivating and engaging a variety of young people. 
• Experience of supporting vulnerable or at-risk young people
• Coaching or mentoring experience

Personal Qualities, Aptitudes and Skills:

• Excellent organisational and time management skills
• A passion for supporting young people and their wellbeing
• Strong collaborative working skills
• High level of proficiency in the use of day-to-day IT systems
• Good workplace skills and experience such as written skills, teamwork, project management, communication
• Excellent written and verbal communication skills
• An interest in technology and the digital industry

Safeguarding

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. References for shortlisted candidates will be requested prior to the interview day. 

 Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please the HR team.

Sponsorship

Unfortunately, we are unable to offer sponsorship for this role, so we can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

Closing Date: April 15th 2025 at 12.00pm

Good luck with your application.

Summary

The Bishop of Oxford is seeking a Senior Chaplain for an initial period of 4 years to be a resource to the Bishop and senior colleagues in practical support and theological reflection. You will need to be a good team player, adaptable, flexible, assisting the Bishop with daily routine matters, including contact with others face to face, and by telephone and correspondence, over matters of a pastoral, theological, liturgical and disciplinary nature. The role is based at Church House, Kidlington with a salary of £33,985 per annum and a house will be provided. For an informal conversation with the Bishop to find out more about the role, please email to arrange this.

The Bishop's Chaplain will:

• Be a resource to the Bishop in theological reflection and endeavour.

• Assist the Bishop with daily routine matters, including contact - face to face, by telephone and correspondence - over matters of a pastoral, theological, liturgical and disciplinary nature, drafting letters and references in the Bishop's name and responding in their own name to letters addressed to the Bishop where appropriate.

• Act as required as the Bishop's personal representative with individuals, to parishes and at particular events/meetings, and on task groups within the Diocese including the chairing of the Diocesan Emergency Planning Gold Group and liaison with faith leaders across the three counties.

• Act on the Bishop's behalf to offer pastoral support at senior level to colleagues across the Diocese and co-ordinate the offering of such support to clergy, survivors of abuse and complainants and respondents.

• Help to maintain and build on the effective and efficient communication which exists among the Bishop's Staff and between the Bishop's Office and other offices, particularly those of the Diocesan Secretary, the Cathedral Chapter, the Communications Officer, the Safeguarding Adviser and the Diocesan Registry.

• Liaise with the Registry with regard to ordinations; the issue of licences; and other legal documents.

For more information please refer to the Job Description & Person Specification document.

Closing date for applications is 13 April 2025

Interviews are expected to take place on 07 May 2025

Key requirements

• The Senior Chaplain's main place of work is Church House Oxford, Langford Locks, Kidlington, Oxford, OX5 1GF
• The expectation is of a similar time commitment as a parish priest. As a general rule the Chaplain will be expected to share in morning worship outside office hours, and to keep office hours of 9.00 am to 5.00 pm with a break for lunch. There is an expectation of some work, and ministry being exercised, outside office hours. There will be some evening commitments. The rest day is generally a Saturday.
• The post is subject to Safer Recruitment Processes and a satisfactory Enhanced DBS (Disclosure and Barring Service) Disclosure.
• This post has attached to it an Occupational Requirement under the 2010 Equality Act, Part 1, Schedule 9.

What we offer

• A salary of £33,985 per annum (equivalent to the stipend of a Residentiary Canon).
• A house will be provided to enable the Chaplain to carry out their duties.
• Clergy already in the Church of England Funded Pensions Scheme (CEFPS) will have the option of either remaining in this scheme or joining the PB14 scheme. In addition to the employer age-related contribution (between 8-15% of salary), the employer also matches the employee contributions in whole percentages up to 3%. Employees enrolled into PB2014 will be automatically enrolled to contribute 3% of their pensionable salary. The employee can choose to increase or decrease their contribution at any time.
• 36 days annual leave FTE.
• Access to Occupational Health, and an Employee Assistance Programme.

Young People Support Worker

This is an exciting opportunity for a Young People Support Worker to join Depaul UK to help us to develop our Step Forward (Floating Support) services in Cheshire West and Chester.

Position: Part-Time Young People Support Worker (Outreach) 

Location: Cheshire West and Chester (Borough wide but working from our Chester or Winsford bases)

Contract: Part time, Permanent

Hours: 18.75 hours a week

Salary: £12,068 (ProRata) PA Plus Pension and Other Benefits, FTE £24,136 

Closing Date:  20th April, 2025

About the Role

Our Step Forward (Floating Support) service in Cheshire West and Chester provides tailored support to young people aged 15-19, helping them develop the skills and confidence to sustain their own tenancy and thrive in their community.

As a Young People Support Worker, you will build positive, trusting relationships with young people, working alongside social workers, leaving care teams, and local support agencies. You will create personalised support plans that focus on independent living skills, education, and emotional well-being.

Support will take place in young people’s accommodation and out in the community, helping them to build resilience, access opportunities, and develop essential life skills. This is a chance to make a real impact, empowering young people to achieve their goals and build a brighter future.

Key Responsibilities:

• Carry out assessments to identify young people’s strengths, needs, and aspirations, creating tailored support plans.

• Provide practical support around housing, budgeting, life skills, and maintaining a tenancy.

• Work in a trauma-informed way, understanding the impact of adverse childhood experiences.

• Help young people access education, employment, and training, supporting their career aspirations.

• Support young people’s well-being, signposting to mental health, drug and alcohol, and counselling services where needed.

• Advocate for young people, ensuring they receive the right support from statutory services and local agencies.

• Develop relationships with housing providers and social care teams to ensure young people have access to safe, suitable accommodation.

• Work flexibly, including some evenings and weekends, to meet the needs of young people.

About You

We are looking for someone who:

• Can work independently while knowing when to seek support and guidance.

• Understands risk management, safeguarding, and data security.

• Is committed to equality and diversity, treating all young people fairly and with respect.

• Has strong IT skills, including experience with data capture and reporting systems.

• Has experience supporting young people with benefits, independent living skills, and tenancy maintenance.

• Understands the challenges young people face, such as mental health issues, substance misuse, domestic abuse, and offending behaviour.

• Works well in a multi-agency environment, collaborating with social care teams and other professionals.

• Is passionate about empowering young people, helping them build independence and a brighter future.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles.

• 26 days annual leave rising to 30 after five years of service.

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Young People Support Worker

We have a new role available for a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.

Position: Young People Support Worker

Location: Whitley Bay, Tyne and Wear, United Kingdom

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  13th April, 2025

About the Role

As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.

Key responsibilities include:

· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

· Foster partnerships with local agencies to support clients while following data protection protocols.

· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

· Support clients in accessing education, training, employment, and volunteering opportunities.

· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

About You

You will need to have the following skills and experience:

· Experience working with young people or those affected by homelessness.

· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join Our Advice Workforce Development Programme – Welfare & Housing Trainee Adviser (4 Vacancies)

Are you passionate about supporting communities and looking to build a career in the advice sector? IRMO, in partnership with The Baytree Centre, High Trees, LAWRS, and Southwark Law Centre, is recruiting four Trainee Advisers as part of our Advice Workforce Development Programme.

This 12-month paid traineeship offers hands-on experience, structured training, and the opportunity to gain a Level 3 qualification in Information, Advice, and Guidance (IAG)—providing a strong foundation for a career in housing and welfare advice.

About the Role

As a Welfare & Housing Trainee Adviser, you will:
✔️ Provide direct support to individuals facing housing and welfare challenges
✔️ Receive supervision from experienced advisers and Southwark Law Centre
✔️ Develop knowledge of the welfare and housing system
✔️ Work towards a professional qualification and career progression in the advice sector

Who We’re Looking For

Essential Criteria
✅ At least one year’s experience (paid or voluntary) working with individuals in a supportive role (e.g. care worker, teaching assistant, mentor, project worker)
✅ Strong people skills, with the ability to build trusting relationships with service users
✅ A structured and organised approach to work
✅ A commitment to equality, diversity, and inclusion in service delivery
✅ Good spoken and written English and strong IT skills

Desirable Criteria
⭐ Experience working in a community setting
⭐ Knowledge of welfare and housing issues affecting communities in the UK
⭐ Additional language skills:

• Spanish (for IRMO & The Baytree Centre)

• Portuguese or Spanish (for LAWRS) – Preference for Portuguese speakers

• Understanding of issues facing Latin Americans in the UK (IRMO & LAWRS roles)

Please note: Some roles at LAWRS and The Baytree Centre are women-only positions due to the nature of the work (as per Schedule 9, Paragraph 1 of the Equality Act 2010).

Job Details

- Location: Office-based (Baytree, High Trees, IRMO) / Hybrid (LAWRS)
- Hours: Full-time (35 hrs/week) or part-time (min. 28 hrs/week)
- Salary: £25,207 per year (pro rata)
- Contract: 12-month fixed-term
- Application Deadline: Sunday, 13 April 2025 (11:59 PM)
- Interviews: Week commencing 21st April 2025

This programme is fully funded by London Funders through the Propel programme, with support from City Bridge Trust and London Legal Support Trust.

St Paul’s is a vibrant, dynamic and ambitious church at the heart of the international city of Cambridge, with a vision to be a place of radical welcome and hospitality. The large, adapted church building has become a hub for community activity, encounter and prayer.  St Paul’s is looking for a full-time Centre Manager to play an essential role in the success of our ambitious vision. The Centre Manager will manage the operational life of St Paul’s Church and Community Centre, this includes all areas of its multifaceted life but with a focus on the commercial operations and building and people management

TLG is seeking a Head of Operations to join our team as we establish a new organisational and leadership structure. This role aims to achieve a step change in effectiveness by implementing strategic initiatives that enhance efficiency, productivity, and innovation, in partnership with the Executive Director.

The Head of Operations will lead a team of specialists and operational leaders focused on executive support, strategy, innovation, and digital operations & transformation. They will work closely with the Executive team to operationalize vision and strategy, champion compliance, and ensure effective governance and seamless organizational cycles.

We seek a leader who can engage with the big picture while valuing the details, balancing process-driven approaches with creativity. The ideal candidate will have a track record of building relationships at all levels to make an impact.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time 22.5 – 26.25 hours (0.6 - 0.7 FTE) with potential to increase hours as the role progresses

Closing Date: Tuesday 15th April

Initial Interviews: Wednesday 23rd April – Online

Final Interviews: Wednesday 7th May – at our National Support Office in West Yorkshire

This interim role offers an excellent opportunity to drive meaningful change in a short space of time. With a newly appointed Chair of Trustees, Treasurer, and two additional Trustees joining our existing board, we are committed to investing in the organisation’s development over the coming months. The interim CEO will play a critical role in shaping this transformation.
We feel this role would be ideal for an aspiring or experienced charity CEO or interim.  If you feel you have the experience and qualities necessary to succeed in this role we would encourage you to submit an application.
While youth work experience is not essential, it would be beneficial.

Head of Commercial Services

Hours: Full-time (37.5 hours a week)

Accountable to: Deputy Director

Responsible for: Conferencing and Events, Catering Services (including Café management), Retail Purchasing.

Salary: £38,380 per annum

Summary

The purpose of this role is to ensure that MK gallery has a diverse range of commercial services that contribute to the financial security of the Gallery and its charitable activities.

Main Duties and Responsibilities

Strategic development

• Work collaboratively at a senior level to ensure the delivery of an exceptional, first-class visitor experience.
• Work alongside the Deputy Director in the development of a commercial growth strategy and improvement initiatives, updating when appropriate.
• Use trends in the feedback to inform operational changes and staff and volunteer training.

Leadership and team management

• Lead, motivate, communicate, and develop the Catering and Events Team to ensure that they are fully engaged to achieve best performance to meet the needs of the Gallery.
• To be accountable for delivery against agreed financial and service targets and for the effectiveness and efficiency of commercial services.
• Evaluate the performance of each of the departments within commercial service, feedback to the Deputy Director and supporting with evidence for Executive reporting.
• Establish external and internal benchmarks and appropriate KPIs as the basis for demonstrating the quality of commercial services provided.

Catering

• Manage all aspects of MK Café ensuring it is open to the public with a dynamic food offer during opening times.
• The café and catering services achieve 5* food hygiene standards.
• Effectively manage the catering supply chain to ensure quality and cost management of supplies.
• Rota management

Event Hire

• Oversee the Gallery’s room booking system and coordinate all internal and external events safeguarding the best use of spaces in and out of opening hours in cooperation with other departments.
• Ensure front of house/events staff have comprehensive events schedules that enable them to organise appropriate resources and staffing.
• Support the Events Co-ordinator in generating private hires (Conferences, private events, weddings, room hires, community hire) to ensure maximum profitability.
• Work alongside the Deputy Director in developing private hires into Corporate Memberships and Sponsorship opportunities.

Retail

• Develop new product lines to include exhibition merchandise, MK Gallery specific merchandise, unique gifts and children’s arts and crafts materials.
• Work with local makers to produce a line of artist products on a sale or return basis.

Operational

• Lead on the recruitment and training of new staff and volunteers across the Commercial Teams in accordance with the organisational policy and procedures.
• Work with the Marketing and Audience Development Team to ensure that all commercial activities are accurately represented and advertised.
• Ensure Risk Assessments, Standard Operating Procedures and Safety Management Systems are in place across all Commercial areas with a focus on safety first and food and hygiene safe working practice.
• Ensure stock management and POS systems are in place and managed accordingly and work with the Finance Manager to ensure robust systems and processes are in place in accordance with the Gallery’s policies and procedures.
• Work with the Finance Manager to establish and maintain budget setting and management across commercial activity.

General

• Undertake any other duties as may be reasonably required by the Head of Catering and Events.
• Carry out responsibilities with due regard to all MK Gallery policies and procedures including Security, Health and Safety, Child Protection and Equality & Diversity.

Person Specification:

Experience

• Experience of event management at a senior level with demonstrated experience of delivery, administration and evaluation of large-scale complex events.
• Experience of developing and a corporate events programme to engage local business.
• Experience of project co-ordination involving multiple stakeholders, visitors, staff, and suppliers.
• Experience of managing sales targets and being responsible for driving income.
• Experience of managing venue hire on behalf of external clients.

Skills and abilities

• Excellent organisational skills with ability to work to tight deadlines and multi-task when under pressure.
• Excellent business and finance acumen – confident with budget project with budget management, budget projections and financial processes.
• An entrepreneurial outlook – an enthusiasm for generating income through innovation.
• Strong communication skills with a wide range of people – in person, in writing, and on the phone.
• Well developed negotiation and relationship management skills.

Knowledge

• Knowledge of Health and Safety, Food Hygiene, licencing and other licencing and legal/statutory requirements.
• Good technical knowledge including AV, PA systems and lighting.

Personal

• Flexible team member with the ability to cooperate and support other colleagues.
• Excellent interpersonal skills.

General

The role will involve some evening and weekend working, as well as occasional early morning and late evenings, depending on the event requirements for which time of in lieu will be given.

REF-220517

Do you have proven experience of working in either a busy press office, PR agency, or as a journalist, plus a real desire to help tackle the social injustice that is bad housing and homelessness?

Then join Shelter as a Media Officer and you could soon be playing a vital role at the heart of our fast-paced media team.

About the role

The Media Officer is an important role in the media team. You will have responsibility for the development and implementation of a whole range of proactive media campaigns in support of our organisational strategy, and you’ll actively contribute to the running and success of our busy reactive press office.

About you 

If you care about storytelling, are a great team player, and want to end the housing emergency, this is the job for you. 

As a Media Officer, you will play a key part in the day to day running of a busy press office, and an active role in developing press materials that meet the strategic needs of the whole organisation.

You will have some experience of working in either a busy press office, PR agency, or as a journalist, and have a good track record of producing and pitching stories to your editor or the press. As well as working closely with the media team, you will work in a truly integrated way with colleagues and teams across Shelter. As such, you will have a knack for building rapport with lots of different people. Your enthusiasm and collaborative approach to work will help you share your media expertise and work with colleagues to reach our shared goals.

Your writing skills will be second to none, as you digest complex content and quickly turn it into pithy soundbites and key messages for your target audience. And your creativity and drive will stand you in good stead as you come up with media tactics and ideas that encompass traditional print media, broadcast, digital, photography and video. You take the initiative with new ideas and are always on the lookout for ways to improve how we work.

You will be excellent at managing your own time and projects. And given the news agenda rarely waits for anyone, you will be used to thinking on your feet and working to tight deadlines. 

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

The media team comprises of Head of Media, two Media Managers, three Senior Media Officers, two Media Officers, and an Assistant Media Officer.

This is a unique opportunity to join a fast paced and high performing team with a heritage of ground-breaking campaigns. The media team are a key part of the Communications, Policy and Campaigns division, but we serve the media needs of the whole organisation. Collaboration and relationship building skills are the name of the game, as we work closely with a broad range of internal stakeholders, as well as our external partners, to generate influential coverage across Shelter’s campaigns, fundraising, community and services outputs.   

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

A fantastic charity focused on the provision of specialist mental health accommodation & services for the needs of those experiencing serious mental illness, is seeking a Head of Finance & Corporate Services for a brand-new role as they continue to grow. With a turnover of around £4million per annum and diverse funding streams from local NHS and council authorities, the organisation of around 100 staff is now continuing its growth journey.

The charity provides accommodation and services across Birmingham and London; however, the charity’s office is in central Birmingham. The role is permanent, part-time (4 days per week) with a salary of £66,250 - £68,750 per annum FTE (£53,000 - £55,000 per annum pro-rata) and is hybrid in nature with 2 days per week expected onsite in the Birmingham office. FTE is based on a 37.5 hour working week, so 4 days equates to a 30-hour working week – there is flexibility around how these hours can be spread. Benefits include hybrid working, a pension scheme, employee assistant programme, CPD programmes and significant professional growth opportunities.

The Head of Finance and Corporate Services is a newly created role and will be responsible for the internal operations of the company. This involves overseeing the finance, human resources, IT and compliance functions. You will take an administrative role in ensuring policies are effective, consistent and in-line with the intentions of the company. As a key member of the Senior Management Team the Head of Finance and Corporate Services will work closely with, and report to the Director of Services to develop informed strategy and strong governance. You will be responsible for leading corporate services ensuring that your team meet the highest professional standards, in accordance with the organisation’s strategic objectives and quality standards.

Key duties include:

• Lead on the day-to-day running of the finance function
• Produce a wide range of financial analysis including monthly management accounts and present to the Senior Management Team and Board of Trustees
• Lead on the regulatory financial activities of the organisation ensuring best practice and financial compliance
• Ensure robust processes are in place for payroll, invoicing, procurement, etc
• Lead on the financial audit and compliance requirements with any relevant regulators on behalf of the organisation and its subsidiaries
• Lead on the day-to-day management of the HR function ensuring best practice and legal compliance
• Manage, supervise, and develop the capabilities of the corporate services team. Ensuring all induction, probation, supervision, and appraisal processes are adhered to. Identifying both good and under performance and taking swift and appropriate action
• Responsible for leading corporate services ensuring the team meet the highest professional standards, in accordance with the organisation’s strategic objectives and quality standards
• Develop strong internal and external networks building partnerships and demonstrating excellent communication, negotiation, and delegation skills
• Oversee day-to-day queries regarding the organisation’s financial, HR and IT systems to maximise efficiencies, including liaison with external providers/technical support as appropriate
• Proactively work with the Director of Services to develop funding bids and tenders
• Monitor and evaluate activities within the business through the development and delivery of effective service monitoring and evaluation tools; respond to and correct issues, identify and follow up opportunities, alert to potential adverse events
• Responsible for overseeing the external IT contract, monitoring effectiveness and continued return on investment
• Work with the Senior Management Team and the Board of Trustees to ensure good governance for the charity
• Ensure relevant statutory, regulatory, and professional standards are wholly achieved in relation to policies, processes and procedures, particularly in respect of finance, governance, employment legislation and IT functions.

The post is part of the Senior Leadership (SLT) team, and you will manage a settled team of 2 including a fully qualified Finance Manager and an HR Manager. Much of the IT is outsourced.

The role would be best suited for a fully qualified accountant (ACCA, CIMA, ACA, CIPFA) with prior experience in a similar senior level finance role within the charity sector. You will be expected to demonstrate strategic ability around financial planning and contract monitoring and be able to provide a top-level overview of how the organisation structures its corporate services functions moving forwards. A strong knowledge of charity finance – contracts and restricted funds is required, and experience in a similarly broad role covering other areas of corporate services such as HR and IT would be a big advantage.

The role is both operational and strategic in nature and represents a fantastic chance to join an amazing charity an exciting time of growth.

Closing date: Wednesday 16th April at 5pm

Interview date: Tuesday 22nd April face-to-face in Birmingham

Please send your CV for further consideration.

People & Recruitment Advisor

As People & Recruitment Advisor, working to the People and Culture Lead, you will be responsible for administering the day-to-day HR/People activities, including being the first point of contact for queries and advice. You will also lead on recruitment across the organisation, providing expert guidance to hiring managers and managing the recruitment process at each stage.

You will have the ability to quickly build strong relationships with colleagues at all levels. Your warmth and confidence will make people feel comfortable and welcome so they feel able to come to you with people-related questions.

As part of the People and Culture team, you will work to ensure that we can recruit, retain, develop, support and deeply engage the people we rely on to deliver our vital work for forests, nature and human rights. You will be efficient, straightforward, and kind, modelling the behaviours and values we aspire to as a team.

This is a great role for an experienced HR/People generalist who has a people-first approach and is also passionate about creating clear processes and following best-practice. You will be able to work effectively in the context of a fast-growing and dynamic non-profit delivering on complex and impactful projects around the world.

Finally – as we ask of all colleagues – you will contribute to a culture of kindness, collaboration, rigour and accountability in equal measure. You will come to work with a sense of urgent mission, but one balanced by emotional intelligence in all you do. You will share our conviction that it is not just what we do that matters in our working life, but how we do it too.

General HR/People

• Building relationships with all managers and stakeholders across the organisation
• Providing an efficient People and Recruitment advisory service across the organisation; offering expert HR/People advice and supporting managers and employees in understanding and implementing policies and procedures
• Working with the People & Culture Lead to ensure excellent onboarding and induction of new staff
• Administering and monitoring probation periods for staff
• Supporting the People & Culture Lead with any case work
• General HR/People administration - including updating relevant HR information systems with employee information, pulling data reports, tracking key dates such as end of visa dats, sending letters, creating templates
• Identifying where processes could be improved for efficiency and effectiveness and implementing accordingly
• Training - ensuring that mandatory training is up to date
• Support with People and Culture development projects as required

Recruitment

• Own and lead on recruitment, spending time focussing on the candidate journey, ensuring that candidates are given a great experience and happy with the journey regardless of the outcome
• Provide professional advice on recruitment and selection
• Support hiring managers through the recruitment process, from requirements gathering through to offer and onboarding

To be successful in this role, these are the things that will matter the most:

• A people-first and positive approach to HR/People
• An excellent understanding of HR/People procedures and legislation in the UK with methods in place to keep up to date with changes
• A deep alignment with our values and our mission, and a passion for collaboratively contributing to a positive organisational culture in which people thrive

Essential behavioural competencies

• Able to quickly build strong working relationships
• A calm and warm manner
• Credibility as both systematic and effective as well as emotionally intelligent
• Able to handle situations sensitively and confidentially
• Initiative and ability to manage and prioritise a varied workload in a busy environment
• Flexible with a can-do approach

Skills and experience

• Experience in all aspects of the employee lifecycle
• CIPD qualified
• Sound understanding and working knowledge of UK employment law and best practice
• Experience of all stages of recruitment - confident to advise managers as needed
• Experience of working across different departments / functions
• Experience of improving processes in order to make them more efficient and to create a better user experience
• Experience and / or understanding of the context for a charity / not for profit organisation (desirable)
• Experience and / or understanding of DEI principles and practices (desirable)
• Experience and / or understanding of hybrid working and making this work effectively (desirable)

To apply for the position, please submit an up-to date CV and covering letter. The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).

The closing date for applications is 9 April at 9am GMT. Early applications are encouraged. We may close applications early if suitable candidates are identified.

Screening calls are planned for w/c 14 April with interviews to be held w/c 21 April.

Reporting to the Head of Fundraising and Engagement, this key leadership role will be pivotal in developing and implementing strategies across events, community initiatives, challenge events, individual giving, and appeals. As Senior Mass Fundraising Lead, you will grow income, foster long-term supporter relationships, and secure vital unrestricted funds to support children and families affected by neuroblastoma.

The successful postholder will lead our mass fundraising efforts to ensure they are high-impact, supporter-focused, and aligned with the charity’s mission. Whether it’s delivering memorable fundraising events, growing challenge participation, or developing and strengthening individual giving programmes, your work will play a crucial role in achieving ambitious income targets to make a meaningful difference in the fight against childhood cancer.

Who are we looking for?

We seek a dynamic and strategic mass fundraising professional with a strong track record of developing and delivering successful fundraising strategies across multiple income streams.

The ideal candidate will have:

• Extensive experience in mass fundraising – including events, community fundraising, challenge events, and individual giving.
• Proven success in developing and executing fundraising strategies to achieve ambitious income targets.
• Strong leadership skills – with the ability to inspire, manage, and develop a high-performing team.
• Exceptional communication and relationship-building abilities – effectively engaging donors, supporters, and stakeholders.
• A data-driven and innovative mindset, with experience using CRM systems to optimise fundraising strategies.

See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.  

Location: Home-based within England with regular travel to London and elsewhere in the UK as required

First stage interviews: Wednesday 23rd April 2025

Second stage interviews: Tuesday 29th April 2025

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.