Learning Support Assistant Jobs

Small Axe is a not-for-profit with one goal: to create movements that are progressive, hopeful and powerful, to inspire people to act on the most pressing issues of our time. We bring together bold creative, communications and organising to run integrated end-to-end campaigns.

Join our team as a Campaigns Assistant to work on a range of powerful and exciting campaigns.

A Campaigns Assistant at Small Axe works in collaboration with senior campaigners. You’ll be working hard and learning every day. From helping to build campaign emails to workshopping ideas for new graphics to securing venues for a photoshoot - this role will immerse you in the world of creative campaigning from the get go.

This is a junior role - we don’t expect a campaign assistant to know everything. Passion for making change, curiosity and a willingness to learn on the job are essential.

Every day will be different, will move fast and be a learning opportunity.

Deadline: Tuesday 11 February 2025 11.59pm (UK time)

We consider candidates as they come in so we encourage early applications

Requirements

Read all about the role, requirements and guidance for applying on our Careers site.

Please apply via Workable through our website with a Cover Letter, CV and by answering the questions on the application form.

Benefits

This is a full-time position (37.5 hours per week), on a 12 month contract, based at the Small Axe Office in London

Salary is £30,000-£32,000, depending on experience

The HAF Project Manager is the strategic lead for the HAF programme. You will manage a budget of over £800,000, make commissioning decisions, and ensure strong due diligence processes and quality control. You will collaborate with HAF provider organisations from the voluntary and community sectors, ensuring high-quality delivery. Additionally, you will work closely with YCF colleagues to communicate the impact of HAF, represent YCF in senior spaces, and assist in reporting to YCF’s Board of Trustees.

Working closely with Camden’s Children’s Commissioning team and YCF’s CEO you will ensure that each HAF programme in Camden offers participating children and young people a diverse and enjoyable range of activities provided by respected organisations, operating at the highest levels of safety, quality, and in alignment with the Department for Education’s funding requirements. You will report to YCF’s CEO and to Camden Council on the programme’s delivery and impact, and will lead on all reporting.

This is a fantastic opportunity for someone with experience or interest in cross-sector partnership work, with programme management experience, and a drive to make a difference in the lives of children and young people. The role requires self-awareness, the ability to learn quickly, and a willingness to pitch in with the wider work of YCF, as we are a small team with limited resources.

This varied and impactful role offers incredible development opportunities for someone with strong organisational, numeracy, and stakeholder management skills, as well as a passion for improving the lives of Camden’s children and young people. Flexibility, quick learning and a collaborative attitude will be key to success in this role. YCF will provide training and support to help you thrive as you step into the role, and you will be supported by YCF’s CEO and the Head of Partnerships and Grants.

We are ideally looking for a candidate who brings experience in: budgeting and budget management, commissioning/ grantmaking, due diligence processes, impact reporting, stakeholder management and strategic leadership. 

Person Specification:

Please note, the person specification outlines our ideally sought experience. However, if you meet some of the essential criteria but are confident in your ability to learn quickly in post or bring adjacent experience (and can demonstrate at interview), please do apply.

The successful candidate will be able to demonstrate the following experience:

Essential:

• Proven project coordination/management skills including ability to liaise with a complex range of stakeholders – and exceptional time management and organisational skills
• Strong and proven skills using excel, managing complex budgets
• Experience of effective partnership building and stakeholder collaboration, with good communication skills and ability to get along with people
• Ability to plan and prioritise own workload, and self manage in a busy environment with competing demands
• An appreciation of Camden and its voluntary sector
• Degree-level educated (or equivalent experience)– with 5 GCSE level (A*-C) to include English and Maths

Location: Camden office (at least 3 days a week), with some hybrid working, and travel around Camden, especially in delivery periods

Reporting to: YCF’s CEO

Hours: 37.5h pw (with occasional out of hours visits – and some working over Spring, Summer and Winter school holidays)

Start date: ASAP (ideally by March 2025)

Contract type: 12 month fixed term contract (until end of March 2026) – with a possibility of extension, depending on DfE decisions

Reports to: Director of Operations

Based in: London office, with an optional hybrid model, but expected to be in the office at least 1 day a week

Benefits: Nine-day fortnight (with alternate Fridays designated as a day off), pension contributions, 25 days Annual Leave, staff learning fund, enhanced parental benefits package.

Application deadline: Monday 3rd March 2025 (9am) 

Who we're looking for:

We are looking for a motivated and organised candidate to support with the day-to-day running of the organisation. You will be supporting with operations and finance admin as well as assisting with our fundraising events. 

Why this role is important – and why you’ll make a difference doing it:

HOPE not hate is the UK’s leading anti-fascist organisation. Our mission is simple – to monitor and challenge the far right, to engage in the communities that are susceptible to them and to address the issues and policies which give rise to them.

Our team includes researchers, educators, community activists and policy experts, as well as specialists with inside access to far right groups.

What you’ll be doing in this role: 

HR: Assist with the delivery of human resources functions, including the recruitment process and onboarding of new staff. 

Financial operations: Support financial operations, including processing expenses claims and co-ordinating the storage and archiving of documents 

Managing enquiries: Co-ordinate systems to ensure colleagues are able to be self-supporting in administrative and operational matters and monitoring some of HNHs generic email addresses and forwarding on to the appropriate team. 

General operations: Develop effective systems for monitoring the day-to-day needs of the office, identify and troubleshoot problems, develop systems for ensuring all equipment is in good working order.

Health and Safety: Assist with health and safety assessments and any changes required as a result. 

Events: Assisting with fundraising events including the annual fundraising gala dinner and internal events such as all-staff meetings, lunch and learns and staff away days 

IT: Supporting with our IT platform subscriptions and work with the team and our IT provider to adapt to our needs 

What we think you’ll need to be able to do the job

• Proactive and results orientated, with great attention to detail, as well as having the ability to plan and organise several work streams effectively.
• Confident in engaging a team productively in administrative essentials.
• Ability to proactively identify problems and present potential solutions for consideration. 
• Excellent IT skills across all MS Applications and a willingness to share knowledge and best practice across teams. 
• Experience of data management
• Experience of working in a fast-paced environment

We are looking for someone with the emotional resilience to work in a field that involves challenging content, good political judgement and awareness and the ability to work under pressure and reduced timescales.

We believe that our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team. We are an antifascist organisation, which strives to be an effective ally in the wider fight against racism and inequity.

" Package Description:

• To work within the guiding principles of the Mental Capacity Act (2005) and seek student consent and to ensure that people are responded to in a manner that promotes their best interests. 
• To communicate in a manner which promotes partnership working by respecting a person’s need for information, level of understanding, background, and preferred communication style
• To develop and review in house protocols and training in relation to managing the needs of young people who can require additional support to manage their behaviour. This will include joint responsibility with the Principal PBS Practitioner in relation to supporting the delivery of the PROACT SCIP-r model. 
• To design, implement, evaluate, and adapt individual recording systems according to the needs of an individual young person.
• To contribute to the admissions process by collecting information about applicants who may require additional support to manage their behaviours, collating information about the intensity, frequency and duration of known behaviours and how these may impact on their learning opportunities. To analyse this information in relation to the suitability of the college to meet the young person’s support needs. To provide clear and detailed written reports based on these findings.
• To write individual behaviour plans using the results of assessments and update this periodically as new information becomes known. To write initial plans to support the transition of new students to the college setting. 
• To keep up to date with national best practice about provisions for people with learning disabilities, neurodiversity, restrictive practices, and challenging behaviour. To use this information as evidence to guide local service developments. 
• To provide line management, supervision, and appraisal to other members of the team 
• To manage referral criteria and pathway for PBS support team
• To manage caseload and waitlist in a manner that ensures efficient and effective use of resources. 

• Extensive experience in delivering positive behaviour support in an education or social care setting, evidence of specialised training and ongoing CPD in this area.
• Ability to work effectively at a local and strategic level
• Validated effective leadership record which demonstrates impact
• Drive toward outstanding health and well-being shared pathways and improved quality of life
• Creative, enabling individuals to be engaged and motivated to develop their skills
• Track record of young people making outstanding progress
• Personable and able to coach and develop staff confidence
• Drive to help someone reach their potential

• Annual Leave 27 days holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

"

Salary: £14.60 an hour
Hours: Part time, 6 hours per week
Location: Glasgow
Contract: Permanent

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

College Guardians are looking to recruit a part time Student Support Area Coordinator to be based in Glasgow. You will support students studying at pathway colleges and universities in Glasgow, visiting students and communicating with parents, staff and students.

College Guardians was founded in 2010 to provide educational guardianship services to overseas students attending boarding school, college and universities in the UK. They are accredited through AEGIS (the Association for the Education and Guardianship of International Students) and their services include the provision of a number of standard guardianship packages to parents, sourcing and managing homestay families, managing disbursements, attending parent meetings and providing advice and guidance to their students and their parents

This role is working an average of 6 hours a week throughout the year, although the hours will predominantly be worked during School term time. However, due to the nature of the role, there may be more hours worked one week and less another. A highly flexible approach to working hours is necessary, including evenings and weekends where required.

You'll have:

• Experience in an administrative and/or customer facing role
• Experience of working with and/or interacting with children and young adults.
• Good computer skills
• Ability to plan and schedule own workload and work to own initiative.

You'll get:

They offer an exciting range of benefits and opportunities for growth. Our client is regarded as one of the most stunning schools in the UK and they believe the opportunities are just as enticing as the landscape.
Their Operational colleagues work alongside their Academic team in order to provide the best educational experience they can for their pupils. This is an exciting opportunity to join the College team who live, breathe and role model their Qualities.

To apply:

Applications should be submitted no later than Friday 7th February 2025. Our client reserves the right to close this vacancy early and therefore applicants are encouraged to apply sooner.

This post involves minimal contact with children and the post holder will not be responsible for children. The post holder will be considered to be in regulated activity.

Our client exists to provide a quality all round education for pupils aged 13 – 18 and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check.

You will be required to provide proof of your identity, right to work in the UK and qualifications during the selection process. They will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview. An online search will also be carried out as part of due diligence on all short-listed candidates.

You may also have experience in the following: Student Support Coordinator, Area Coordinator, Student Liaison Officer, Educational Support Assistant, Guardianship Coordinator, Student Welfare Officer, Pastoral Support Worker, International Student Advisor, University Support Officer, College Support Assistant, Administrative Coordinator, Pathway College Support Officer, Part-Time Support Worker, Children and Young Adult Advisor, Homestay Coordinator, etc.

REF-219 246

Title: Executive Assistant

Salary: £18,563 pro-rata (FTE £30,939)

Location: Activity-based/Hammersmith

Hours: 21 per week, including Tuesdays in the office

Contract Type: Permanent

These are exciting times for Women's Pioneer Housing. We are developing over 160 new homes for single women in West London, including brand new offices on our site at 227 Wood Lane.

Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services.

We have been creating new roles to support our growth, our people and continue our commitment to providing excellent customer services as we embark on this new, exciting chapter of service improvement. Working alongside the Corporate Services team and reporting directly to the CEO, the Executive Assistant will be the first point of contact for enquiries referred to the CEO and will provide an effective administrative support.

You will already be working in a customer-focused environment and will be able to balance priorities, resolve queries and manage a wide-ranging portfolio. You will have intermediate MS Office skills, particularly in Outlook, PowerPoint and Word. An ability to quickly grasp other software packages will be a distinct advantage. An understanding of social housing is preferred but not essential – a great attitude, ability to adapt and learn are important attributes - respect for our residents and a commitment to delivering a 1st class service is key to this role.

We are a small team and work together to deliver shared objectives. If you are passionate about bringing excellence, are a good team member and can demonstrate an interest in and commitment to our work, we would love to hear from you.

If you would like an initial discussion to find out more about this role, please contact Susan Bernard, Head of Corporate Services, or Tracey Downie - Chief Executive.

TO APPLY:

Please send three documents to our HR mailbox:

• Up-to-date CV
• Supporting Statement
• Diversity Monitoring Form

You may find more information about the role on our webiste.

Closing Date: 23:59 Sunday 9th February 2025

Interviews and assessment: Friday 21st February 2025

We are looking to recruit an enthusiastic individual to join the Finance and Operations Team at The Eve Appeal. 

The Finance Assistant will be supporting the day-to-day financial operations of The Eve Appeal – processing all income, invoices and liaising with the wider team to ensure that it is accurately recorded. This role serves as the first port of call for finance queries across the organisation. 

The Eve Appeal is striving to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be their full selves and work together to drive positive change. We strongly encourage applications from all sections of the community – especially those under-represented in the sector at the moment. 

No formal qualifications are needed for this role, nor is previous charity sector experience and we encourage everyone with the appropriate skills, experience and potential to apply. 

To apply please upload an up-to-date CV along with a cover letter, of no more than two A4 pages, detailing your suitability for the role. Only applications with a cover letter will be considered. 

We’re expanding our team and are looking for a Care Assistant (Night Shift) to join us at Dunkirk Memorial House. This role offers 36 hours per week, with shifts between 19:45 and 07:45, Monday to Sunday.

As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role.

We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you’ll enjoy as part of our team.

This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten.

What we offer:

- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

About our Dunkirk Memorial House

The Royal British Legion operates six care homes across the UK, committed to providing exceptional residential, nursing, and dementia care to veterans and their families. Located in the serene Somerset countryside, Dunkirk Memorial House offers a welcoming home with 86 en-suite bedrooms, a bar, library, chapel, and beautiful grounds featuring a rose garden. We are proud to offer expert care, including a specialized Dementia Mews providing compassionate support for up to 30 residents. At Dunkirk Memorial House, we prioritize creating a warm and supportive community where veterans feel valued and respected, honoured to serve those who have dedicated their lives to our nation.

Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The Community Fundraising Assistant supports individuals and organisations raising funds for MSF, ensure the safe processing and acknowledgement of donations and the administrative processing tasks related to community and corporate fundraising, ensuring supporters have the best possible experience with MSF when raising funds for our work. They also provide stewardship and support to companies carrying out employee fundraising in the workplace, and for companies who chose MSF as their Charity of the Year.

The Community Fundraising Assistant plays a vital role in supporting a dynamic programme of MSF challenge events, community fundraising initiatives, and in-memory or tribute donations.

This position is essential to the smooth functioning of the Community, Events & Tributes team, ensuring efficient administrative processes, such as banking and donor acknowledgment, and financial reconciliations. The role also involves providing guidance and assistance to event participants and community fundraisers, offering excellent supporter care to help elevate donations and build lasting relationships.

A key aspect of this role is responding with sensitivity and empathy to donors making in-memory or tribute gifts, ensuring that their needs are met with care and attention.

By delivering exceptional stewardship, the postholder will foster ongoing support and engagement, encouraging repeat donations.

The Community Fundraising Assistant will work collaboratively within the team, supporting day-to-day operations and helping to create a seamless and rewarding experience for MSF’s community of supporters.

DEPARTMENT: Fundraising

HOURS: 37.5 Hours Per Week (Monday - Friday)

LENGTH OF CONTRACT: Permanent

LOCATION: London - Hybrid

SALARY: £31,092.77 per annum

Internal grade: 12.1

Job Purpose: 

Reporting to the Business and Governance Manager and working closely with colleagues across the Foundation, the Operations Assistant is a vital role in the efficient functioning of The Royal Foundation as well as fostering a positive work environment. 

Role description and core responsibilities 

The Operations Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function. 

This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).

Office Administration 

• Act as first point of contact for general operational enquiries

• Manage post, deliveries and couriers for the Foundation 

• Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved 

• Responsible for ensuring office supplies are maintained and ordered as required 

• Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk 

• Support office health and safety, including undertaking first aid and fire warden training 

• Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required 

• Other general administrative support as required 

IT Support 

• Liaise with outsourced IT Support for devices setup for new and existing users 

• Manage mobile phones for the Foundation

• Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder 

• Support the Business and Governance Manager with any other IT management as required 

• Support Salesforce CRM Administrator with basic Salesforce administrative tasks

• Assist in the coordination of daily operational tasks and processes 

• Maintain accurate records and ensure timely processing of orders, invoices, and inventory management 

• Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations 

Relevant knowledge, experience and personal qualities  

Knowledge & experience:  

• Significant office administration experience ideally with broader experience in at facilities management and IT

• Demonstrable experience dealing with stakeholders at all levels 

• Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS

• Salesforce CRM experience is desirable. 

• Interest in environmental sustainability 

• Charity sector experience

Personal qualities:  

• A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively 

• Attention to detail with the ability to maintain an excellent level of accuracy

• Highly organised and able to help organise those around them 

• A people person, able to work closely with multiple stakeholders 

• Excellent communication and interpersonal skills 

• Willingness to learn and develop new skills

• Self-starter and independent thinker; able to solve problems and instigate solutions. 

• Shows initiative and takes responsibility for own workload 

• Absolute discretion in dealing with sensitive and confidential matters 

Our Company & Culture:

The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent. We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

If you have the relevant skills and enthusiasm for the role, then we want to hear from you. 

Please send your CV and a one-page covering letter explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.

• Salary:  £30,000 pa.
• Location: Central London office three days a week, with flexibility to work remotely the remaining two days
• Contract type: Permanent 
• Holiday: 25 days per annum
• Hours: 37.5 hours per week (Monday to Friday)
• Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan

ILKLEY COMMUNITY ENTERPRISE
OUTSIDE THE BOX

 Assistant Manager (OTB Choices)
c. £30,000 per annum
Full time

 “Coming to Outside the Box is the best part of my week”

We are looking for an Assistant Manager who has the expertise and passion to positively change the lives of people with a learning disability/autism. Working in our Outside the Box services management team, you will help plan, manage and develop our dynamic portfolio of inclusive education, training, creative, health and employment support services. The role is an exciting and rewarding opportunity for a highly-motivated person, with relevant knowledge and experience, who is keen to develop and make an impact within an innovative, growing local charity.

Do you have experience with charity event management and stewarding supporters? Do you thrive by achieving or exceeding financial and non-financial KPIs? Yes, then the fundraising team would love for you to keep on reading. 

We are recruiting a Challenge Events Manager as part of our Fundraising team. This is a flexible role, working from both home and our offices. Flexibility is key for this role as there will be some expectations for working evenings and weekends at events. The fundraising team do meet one day per week at our London office. 

This is a full time (37.5 hours per week) for 16-18 months but we are open and flexible to part time or job share for the right candidate. 

As part of the Events Manager role, you will be playing a significant role in managing and delivering the charities growing special evens portfolio, which includes key event such as The London Marathon. This is a great, rewarding role where you will have the opportunity to learn and develop your knowledge and skills. Are you someone who can deliver an outstanding event experience that will inspire long lasting relationships with the charities committed supporters?

You will need:

• Proven experience of building long-lasting relationships with supporters
• Excellent verbal and written communication skills
• Management of 3rd party events

• Proficient digital, data, marketing, and stewardship skills

At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

If you are passionate about making the UK the best place in the world for people with a learning disability to live happy and healthy lives and are looking for a rewarding challenge where you have a team that are dedicated to supporting your personal progression, then this is the role for you!

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation,bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites

About the role

Are you passionate about workforce development and improving professional support services? We are seeking a motivated Workforce and Professionalism Assistant to join the Royal College of Obstetricians and Gynaecologists (RCOG).

In this role, you will provide essential administrative support to our Workforce and Professionalism team, ensuring smooth and efficient operations. You will contribute to our efforts in supporting the O&G workforce, creating positive member experiences and enhancing workforce services.

In this role you will have an opportunity to:

• Provide administrative support and record management for the RCOG awards process and other key initiatives.
• Monitor budget expenditures, handle expenses, and assist with financial record-keeping.
• Manage correspondence and ensure timely responses to queries, supporting the Job Plan Review Service.
• Assist with workforce publications, ensuring content is accurate, relevant, and timely.
• Support the coordination of small-scale events and focus groups.
• Take minutes at meetings and contribute to the general administrative processes of the team.
• Ensure compliance with GDPR and data protection principles in managing sensitive information.

For the full list of key responsibilities, please check the recruitment pack.

At RCOG, we are a values-led organisation committed to inclusivity, collaboration, and making a positive impact on the healthcare sector. Join our team, where your contributions will shape the future of women’s healthcare.

About you

This position is well-suited to an organised, proactive and customer-focused professional who enjoys building lasting relationships and working in a dynamic environment. You will bring excellent administrative, communication and organisational skills, and the ability to work both independently and as part of a team.

Requirements:

• Effective communication and interpersonal skills with the ability to engage professionally with a wide range of stakeholders
• Demonstrable experience in administrative tasks
• Working knowledge of supporting meetings, events and committees
• Understanding of the importance of confidentiality and data protection

Desirable criteria:

• Familiarity with NHS workforce or O&G careers.
• A background in working within a medical or membership-based organisation.

Our culture and benefits

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile and flexible working environment and free lunch onsite
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• 10% pension contribution after probation
• Enhanced wellbeing and family support
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Life assurance and income protection schemes
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Closing date: 10.00 am on Friday 14 February 2025
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.

​We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

Do you have experience in customer service and love speaking to people? Do you want to help deliver an excellent supporter experience to support raising funds for a charity? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services & Standards Assistant will be a key team member of the Supporter Experience, Data and Insight Team in London.

You will be responsible for:
• Responding to customer/supporter queries, questions, and complaints across multiple channels.
• Processing and reconciling fundraising income at Sue Ryder.
• Thanking supporters for their donations and assisting with the delivery of supporter/customer journeys, or aspects of supporter journeys.
• Assisting with the management of compliance and best practice at Sue Ryder.
• Responsible for the day-to-day maintenance of the Fundraising Database

About You
The successful candidate will have good communication skills both written and verbal. You will be organised with the ability to work within a team. Ideally you will have experience with managing a customer ticket system or group inbox with excellent attention to detail and an understanding of the importance of data quality.

This is an excellent entry level opportunity for a capable and proactive individual to advance their career and learn about all aspects of Supporter Care.

Competitive Benefits Package

- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 14th February
Interview date: W/C 24th February

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage 

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.