Learning Manager Jobs
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At Hope at Home, we believe no survivor of modern slavery should ever have to live on the streets.
This is an exciting new role joining Hope at Home’s Senior Leadership Team with the scope to make a real difference in people’s lives and shape the direction of the charity. You'll work closely with the Operations Director, CEO and a range of stakeholders to manage the development and day-to-day running of Hope at Home’s housing service. You will be joining the charity in an exciting period as we are embarking on setting Hope at Home’s new three-year strategy in a collaborative process that your role will directly feed into and will be guided by input from our service users.
Hours: 35 per week.
Reporting To: Operations Director but as this is a pilot project, you'll be expected to work closely with CEO and Operations Director.
Location: Home working with regular travel along M1 corridor between Sheffield and Derby, you'll need to live within 1 hours travel of these key locations.
Benefits: 33 days holiday including bank holidays (increasing by 1 day a year up to a maximum of 38 days), flexible working arrangements, employee pension scheme at 5%, travel costs (including mileage), free eye tests, access to Employee Assistance Programme, a well-being focused work environment, a friendly, passionate team and the opportunity to join a well respected organisation at an exciting stage of its development.
The Role:
Planning the project set up
Over the first 6 months of the role and in conjunction with the CEO and Operations Director, you will plan and begin execution of the housing pilot. This will include the development of a fully costed project plan.
Part of the project set up will include working with a wide range of stakeholders: Local Authorities, Landlords or housing providers, Registered Providers, Funders and relevant regulatory bodies.
You will be responsible for securing the use of suitable properties, working with contractors to ensure maintenance and establishing all relevant policies and procedures to ensure legal compliance and best practice are followed as well as developing standard operating procedures for service delivery.
With excellent communication skills and working knowledge, you will establish relationships with relevant Housing Benefit departments to ensure income is secured on behalf of our residents and work on gaining Supported Exempt Accommodation Status.
Planning for service delivery
Your role will involve the development and oversight of case management support to all residents, including recruiting and line managing support workers.
Taking into account the wishes and needs of the residents, you will develop a high-quality service which meets regulatory standards and compliance with Regulator of Social Housing Standards.
As a pilot, you will work in conjunction with the Operations Director to monitor outcomes and evaluate the service to ensure we are meeting agreed expectations.
How to apply: Download our application pack for more details.
Please download the application pack and ensure your cover letter clearly shows how you meet the skills and experience outlined in the person specification.
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations
Home-Start South Warwickshire is seeking a Charity Operations Manager to lead our team and oversee our mission of supporting local families as they navigate the challenges of early parenthood. This is a unique and fulfilling oportunity to shape the direction of our charity, collaborating closely with our passionate staff, volunteers and Board of Trustees.
About the Role
As Charity Operations Manager, you will be the public face of Home-Start South Warwickshire, building strong relationships with stakeholders and representing the charity with professionalism and passion. You will lead the staff team, driving the organisation toward achieving its strategic goals and vision while ensuring its financial sustainability through a robust multi-year strategy.
In this role you will oversee the delivery of impactful services, ensuring that our work continues to meet the needs of local families and communities. You will provide strategic leadership, inspire and motivate our team, and cultivate partnerships with stakeholders to enhance our reach and sustainability. You will uphold the highest standards of practice in supporting families, ensuring that safeguarding is always a priority.
Equity, fairness, and inclusion are at the heart of everything we do, and you will champion these values in all aspects of the charity’s work, ensuring that we continue to deliver accessible and impactful support for families across our community. This is an exciting opportunity to make a lasting difference by shaping the future of a vital local charity.
Key Responsibilities
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Take responsibility for the operational management of HSSW ensuring that the staff and financial resources are deployed effectively in line with budgets and funding requirements
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Undertake the Strategic Lead role on ensuring the safeguarding and promotion of children’s welfare within the charity
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Report to and support the Board of Trustees in ensuring the effective strategic management, development and future funding of the charity.
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Ensure accurate records are maintained and readily accessible, enabling high standards of reporting and GDPR compliance
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Ensure that HR practice meets current statutory requirements
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Ensure that HSSW employees maintain high standards of practice in supporting families within the Home-Start model and that they adhere to HSSW policies and best practice
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Work with the team to develop a culture of continuous improvement through effective feedback mechanisms; engaging with stakeholders to identify future needs and implement improvements.
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Ensure all Home-Start policies, processes and procedures are implemented consistently and reviewed regularly, so that HSSW is viewed as a role model for best practice.
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Ensure that HSSW meets or exceeds the Home-Start Quality Assurance standards and that any QA reviews mandated by HSUK are carried out in a timely manner.
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Attend and present at all Board meetings, and other out of hours activities.
About You
We are looking for a dynamic leader who is passionate about making a positive difference in the community.
You will have:
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An understanding of the needs of families with young children
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Relevant previous or current employment in a leadership or management role
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Knowledge of safeguarding issues, legislation and processes
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Have demonstrable experience of leading, developing and motivating a team, including both employed staff and volunteers
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Confident in developing relationships and partnerships with a variety of stakeholders
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Knowledge of the charity/volunteer sector
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excellent interpersonal and communication skills
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Excellent planning and organisational skills
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Keen attention to detail
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Positive attitude to problem solving
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The ability to analyse and interpret statistical information
We welcome people from all backgrounds and are committed to Equality of Opportunity and Diversity.
We are also fully committed to safeguarding and promoting the welfare of children and adults.
The client requests no contact from agencies or media sales.
We are looking for a Senior Manager – Policy, Government & Evidence Generation. This is a key role for Youth Futures Foundation as a What Works Centre. Reporting to the Head of Public Policy, but working closely with Evaluation and Public Affairs colleagues, this is a unique role, sitting at the intersection of our policy, government relations and evidence generation work. The work of the Public Policy team will focus on the following strategic themes for the organisation:
- Barriers and Discrimination in Employment
- Place based change
- Mental Health and Wellbeing
- Early Intervention and Transition
- Apprenticeships and Vocational Training
- Employment Support Programmes
You will lead and manage our work in two key macro areas:
- Evidence generation opportunities – Engaging with national and local government on evidence generation partnership opportunities, working with the Evidence and Evaluation team to identify new opportunities and supporting the brokerage of trials to test interventions to support marginalised young people.
- Regional policy – Managing our policy work with regional and local government across the youth employment agenda
This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and to apply, please download the job recruitment pack.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
River Church Ipswich is an HTB Network church plant in the town centre of Ipswich, which launched in September 2021 and has already grown quickly into a thriving resource church, with a congregation of more than 200, and three Sunday services.
The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and their lives around by moving into sustainable work or further education.
The important stuff
Salary: £25,213
Hours: Full-Time, Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Location: River Church Ipswich – we are an office-based organisation
Closing date: Wednesday 18th December, 5pm (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Application pack: Download our application pack for more information. Have a look at the Ipswich website to apply as we will not process applications through this page.
River Church has wheelchair access. Please feel free to contact the church for any enquiries regarding accessibility.
Key Responsibilities
Website
- Responsibility for maintenance and development of Resurgo’s website, delivering engaging content with a focus on dynamic visuals and videos, tailored to our different website audiences.
- Optimise user journeys across all Resurgo’s digital channels.
Partnership liaison and relationship management
- Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
- Maintain and develop relationships with local partners to form a strong referral network.
Oversight of Spear Programme Spear
Foundation is a 4-week initial phase, consisting of 2 group sessions and a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there.
- As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
- Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
- Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education
Line management and training
- Manage the Assistant Coach, using a coaching approach to invest in their growth and development.
- Be line managed by River Church staff, locally, and by Resurgo, nationally, to support with the set-up and ongoing operations of the centre and report back on KPI.
Supporting River Church’s mission and ministry
- You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help the Assistant coaches to establish a strong presence at the church to build a network of supporters for the Spear programme.
- Ensuring the Spear programme is a key missional feature of the work of the church
- Work with the Head of Operations and Fundraising Assistant to prepare successful grant funding applications for Spear Ipswich, and provide timely grant reporting.
- Attend and participate in Staff Meeting, Tuesday morning Prayer Meeting, and Sunday Services (serving on a team at one or more Sunday service) • Regularly pray for Spear, River Church, and in particular our Social Transformation work.
- Attending other River Church events and services, occasionally speaking and/or contributing as required • Ad hoc tasks and other project work.
Site management
- Liaise with relevant staff locally on site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.
Please apply on the website of River Church Ipswich. We will not process application through this page.
With young people, with organisations, for society.
The client requests no contact from agencies or media sales.
ID: 1274
Job title: Locality Team Manager, Cotswolds and Stroud Children and Family Centres, Gloucestershire
Salary: Grade 4 Point 29 – 33: £36,842 - £41,106 FTE per annum
Location: One of the three sites across Cotswolds and Stroud (Dursley, Stonehouse and Cirencester)
Hours: 37 hours per week (full time)
Contract type: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The post holder will share and embrace the vision of ‘developing an innovative Gloucestershire Family Hub model which puts the well-being of all families, children, and young people at the heart of its work and leads to systemic and transformative change for individuals and the community’.
Main Responsibilities:
· To provide direct line management and leadership to a staff team in the locality, including performance management, reflective practice supervision and robust monitoring of service provision.
· To oversee and support the planning, delivery and coordination of Children’s and Family Centre’s Support Services. Involve stakeholders and all staff as far as it is possible in decision-making processes.
· Support the Operational Manager in all aspects of delivery, including the development of
new workstreams and transformational change of the provision and manage strategic relationships with key stakeholders.
Main Requirements (for details check the job description and person specification):
· To lead and support safe, reliable, high-quality family support service across the district and integrate with existing provisions to ensure that services are not duplicated and multiagency working is upheld. To ensure communication is established with other services to establish a culture of mutual trust and respect.
· Prioritise referrals, manage work allocations and ensure effective deployment of the workers to ensure service users receive a timely and effective service.
· Ensure all appropriate staff development and core training requirements are fulfilled in the team and contribute to wider training plans for the locality. Foster a culture of continuous development including best practice sharing across teams and districts, involvement in Community of Practice etc.
- Respond appropriately to any safeguarding concerns, demonstrating an understanding of, and always complying with Family Action’s and Gloucestershire procedures for promoting and safeguarding the welfare of children and vulnerable adults. To ensure compliance with relevant local and national legislation. Act as a safeguarding Lead for the locality.
- To have an overview of the support needs of all families across the locality and Gloucestershire as a whole, and knowledge of how these are being met in order to influence the direction of service planning.
· Experience relevant for your effectiveness in the role might be from various sectors: health, education, social care, youth work. The list is not exclusive and if you are passionate about supporting families, we would still like to hear from you.
· Benefits:
- An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata for part time staff).
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Download and submit a completed Application Form linked to the Family Action job advert
· Closing Date : Monday 16th December 2024 at 11:59pm
· To learn more about Family Action: Recruitment Pack
· To learn more about our terms & conditions: Summary Terms & Conditions of Employment
· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Rachel Sanders (full email address located on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
£48,600 - £52,900 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is an exciting new role within our Strategic Communications, Campaigns and Brand team. The Senior Strategic Communications and Campaigns Manager will be leading strategic content and public affairs within Prostate Cancer UK.
You’ll drive all our major campaigns and the development of the multiyear messaging narrative, all while directing and collaborating with a diverse and talented team of specialists. Your work within strategic communications and campaigns will inspire action and drive positive change for men with, or at risk of, prostate cancer.
Working closely with the Head of Strategic Communications, Campaigns and Brand you’ll outline and develop our narrative to our audience and communities, ensuring our campaigns are integrated across the Communications directorate and the wider organisation. You’ll manage the strategic content and public affairs teams as the key point of contact of our external public affairs agency.
What we want from you
You’ll have strong experience in scoping, developing and delivering effective and compelling communications and major strategic campaigns.
A strategic thinker who can drive results and think long-term. You’ll be working on policy issues and successfully developing a multi-year narrative. while balancing getting involved with the team and the details.
You’ll be a strong collaborator who can build great relationships with different Communications team, Fundraising and external partners. You’ll be a natural leader who knows how to inspire and manage a team, supporting creativity while meeting deadlines and objectives. You’ll be an excellent communicator – who’s comfortable communicating complex technical information to general audiences.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 8th December 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024. The interview process is expected to consist of two stages.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
£48,600 - £52,900 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is an exciting new role within our Integrated Marketing and Media department, managing a talented Media and PR team, creating impactful moments that inspire action and drive change for men.
You’ll be responsible for developing our media and PR approach, ensuring prioritisation to deliver our Communications strategy and campaign objectives. You’ll contribute to future planning, crisis planning, and measuring impact by tracking and evaluating our PR results.
You’ll work with our paid media agency to maximise our media partnerships, ensuring all our work delivers for men. You’ll work alongside our creative content team to help men affected by prostate cancer share their stories and build strong relationships with our spokespeople and key stakeholders.
What we want from you
A strategic thinker who can drive results and think long-term but who can balance getting involved with the team and the details. A collaborator who can build strong relationships with different teams across the organisation and with external partners. You’ll have experience leading PR teams working with a variety of stories and media outlets.
You’re a natural leader who knows how to inspire and manage a team, supporting creativity while meeting deadlines and objectives. An excellent communicator, confident communicating complex technical information to general audiences. You’ve got your finger on the pulse of the modern news environment, able to anticipate threats and navigate thorny issues. And you’re credible building trusted relationships and influencing at senior levels with journalists and other external stakeholders.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 8th December 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024. The interview process is expected to consist of two stages.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Main purpose of the role
The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.
The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.
Location: We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.
Duties and responsibilities
Communication
- Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
- Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
- Identify and assess customers’ needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Ability to meet and uphold SLAs.
- Ensure KPI’s are met to adhere to RCUK’s standards.
- Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
- Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
- Liaise with wider organisation to manage task at-hand.
- Respond to email queries from multiple inboxes.
- Speediness in responses to live chat queries
Administration
- Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
- Monitor stock levels working with the current stock management system (ARK).
- Take accurate minutes of meetings.
- Meet operational targets set by the management team.
Courses
Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.
- Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
- Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
- Liaise with Course Centres, managing and approving courses in line with current course Regulations.
- Organise course materials and keep accurate records by:
o liaising with suppliers to maintain adequate stock levels of course materials
o organising the dispatching of course materials to Course Centres
o liaising with Course Centres and the supplier to resolve issues - e.g. lost orders
o liaising with Finance regarding invoicing and payment of accounts
- Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
- Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
- Provide absence cover within the coordinator team.
- Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.
The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.
Interviews will be held w/c 9th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
The client requests no contact from agencies or media sales.
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for someone to join our team as HR Operations Manager. The HR Operations Manager will play a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives.
The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead to the development, coordination and delivery of key projects which enable the delivery of our People Strategy.
The ideal candidate will be Level 7 CIPD qualified (or equivalent through experience), with experience in a HR management role, successfully leading, managing, motivating, and developing a high performance team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 22nd December 2024
Interview date(s): w/c 13th January 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants Manager-Ukraine Humanitarian Appeal
***Please download the job description for full details. Applicants must have relatable experience gained within any of DEC's 15 member charities***
[Trialling hybrid working: 2 days in the office per month, which is subject to change]
Compulsory 2-week office attendance during an appeal
Salary: £40, 560 per annum.
Contract status: Full time to December 2025, with the potential to extend
The Ukraine Humanitarian appeal raised £439 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.
Key responsibilities:
Communication and Collaboration
- Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.
- Maintain strong understanding of response context.
- Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.
Analysis and Reporting
- Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.
- Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.
- Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners.
- Manage external reporting requirements including preparation of stakeholder reports and infographics.
Management and Leadership
- Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].
- Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.
- Support with real-time reviews, community perception studies and other related MEAL activities.
If you have recently worked in any of DEC’s 15 member charities, and have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.
We cannot predict the need for a future appeal, but should one occur during the contract for this role, the successful applicant may be asked to stay on for an extended period.
How to apply
Please provide an anonymised CV & cover letter and state your initials (only) on both documents. Please send both (anonymised) documents as detailed, sharing your full name in the email correspondence
We will be interviewing on a rolling basis and hope to appoint quickly. Should you not hear from us within 4 weeks of submitting your application, please assume that you have not been successful on this occasion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Bristol Cathedral is seeking an organised and driven Events and Venue Hire Manager to deliver both internal and external events. The breadth of the role makes this post both interesting and challenging, with no two weeks being the same.
Success in the role includes making a significant financial contribution to the Cathedral while also developing our reputation as a high-quality cultural and arts venue. As part of the Visitor Experience Department, the postholder will also share the responsibility of ensuring that all visitors to the Cathedral receive an exceptional welcome, whatever the reason for their visit.
About Us
Bristol Cathedral is open 365 days per year and welcomes over 300,000 visitors annually. Visitors come to us for many reasons. Some come to worship at one of over twenty services per week. Some come to enjoy learning about the history of the building (dating back 900 years). Some come to find a quiet space in a crisis, or as a break in the middle of their working day. And some come to attend one of the sixty or so varied cultural and community events that we run each year. Then, of course, there is our civic role as a gathering place in the city to mark significant national events (most recently the Platinum Jubilee, the death of Her Majesty Queen Elizabeth II and the coronation of His Majesty King Charles III).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This exciting new management role within our operations team is an excellent opportunity for the right candidate to use their experience within a supported housing environment and help us to continue providing services of the highest standards for the people who need them.
We are looking for someone who is passionate about making a difference, and dedicated to achieving excellence. This role seeks a highly skilled and experienced manager with a background in supported housing to lead across the organisation in quality assurance and regulatory compliance. We are looking for a strong and capable team player to work alongside our Operations Manager and group of Registered Managers across our residential care homes for older people and housing communities for women and young people. As a line manager for our community leads, previous people management experience is essential.
Working to help Keychange deliver the best support to our service users, this will be a varied role, including ensuring that our services comply with regulatory requirements, overseeing the delivery of our quality assurance framework, empowering our registered managers to deliver the highest standards of care and support, and assisting our Director of Operations in the smooth daily running of all operations across our nine community sites.
As a Christian organisation, we would ask that all applicants are sympathetic to our faith basis and values.
This role would be hybrid, based out of our Central London office, with UK travel to our community sites essential.
For more information please see the full job description with key responsibilities around quality assurance, regulatory compliance, reporting, team leadership and organisational culture. Please ensure that you outline how your experience fits our person specification in your cover letter.
Interviews will be ongoing for candidates who can demonstrate the experience and attributes required, and we reserve the right to close the application process early.
Keychange is an equal opportunity employer and welcomes applications from candidates of all backgrounds. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Please ensure that your cover letter outlines how your qualifications, skills and experience best demonstrate a good fit for our essential and advantageous attributes listed in the job description.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
The programme Manager (maternity cover) will play an important role in supporting the implementation of Good Neighbours UK (GNUK)’s strategy and ensuring that projects led by GNUK and implemented by field countries are managed effectively and efficiently. They will also play in important role in designing new projects.
Excellent writing and verbal communications skills are critical for this role. Key to its success is the ability to develop and maintain good relationships with funders, partner organisations and other Good Neighbors alliance members.
This is a full-time fixed term maternity cover role for 8 months starting in January 2025. We will consider applications from individuals interested in a freelance contract.
Key Responsibilities and Accountabilities
Project management
• Support GNUK’s fundraising team to prepare funding proposals for UK and overseas projects.
o Undertake field/needs assessments for projects.
o Ensure programmes and finance teams in implementing partners are working together to develop budgets and logframes in a timely manner for funding proposals and advise on multi-project cost effective strategies to cover country budgets.
o Manage due diligence and MoUs with implementing partners
• Manage the implementation and monitoring of overseas projects ensuring project activity plans and risk registers are in place, monitor activity progress, review field country financial and narrative reports, and track key milestone information.
• Ensure compliance with internal finance, accounting, procurement policies and procedures.
• Support and build the capacity building of field country grants and programmes staff in all aspects of project cycle management.
• Liaise with external organisations (NGOs, community groups, researchers and consultants) to deliver GNUK’s projects.
• Monitor project budgets and expenditure.
• Prepare periodic narrative and financial reports for GNUK and donors.
• Undertake periodic field visits for purpose of monitoring projects.
• Ensure project exit plans are in place and closure of projects in keeping with donors contracts.
Programme development:
• Contribute to the development of GNUK’s mid to long term strategy, 3-year business plan and annual work plans.
• Participate in GNUK’s annual budget development process.
• Support the implementation and monitoring of GNUK’s programme activities.
• Keep up to date on external changes to the economic, social and political context in the UK that could impact GNUK’s work.
• Support the organisational risk management process.
• Support the rollout of GNUK’s marketing/communications strategy.
• Liaise with GPC on project implementation and programming requests
• Prepare periodic reports for GPC and donors.
Safeguarding
• Ensure the role of Safeguarding focal point for GNUK
• Prepare GNUK’s annual safeguarding reports
• Support GN field countries and GNUK partners to develop and put in place safeguarding policies and procedures.
• Oversee the adoption and application of GNUK’s safeguarding policy in projects.
• Promote and adhere to all GNUK’s policies, procedures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client is a leading provider of support services for individuals with learning disabilities, committed to empowering individuals to lead fulfilling lives. They are seeking a visionary Head of Operations to join their team in Warrington, Cheshire, and play a crucial role in shaping the future of the organisation as they navigate a period of growth and transformation.
About the Role:
As the Head of Operations, you will bring strategic insight, operational expertise, and inspirational leadership to a senior management role that is integral to their mission. Working closely with the Board, you will lead a dedicated team and collaborate with stakeholders to drive innovative, impactful services that adapt to the evolving needs of those they support.
As the Head of Operations, you will be responsible for:
- Leadership & Strategy: Shape and deliver operational objectives aligned with the organisations mission, championing continuous improvement and best practices across the organisation.
- Collaboration: Engage and build partnerships with the learners, families, the Board and external stakeholders to develop forward-thinking delivery plans.
- Team Motivation: Inspire and lead staff and volunteers, fostering a culture of high-quality service and resource efficiency.
- Operational Oversight: Ensure statutory compliance, financial stewardship, and achievement of KPIs, maintaining high standards in all areas of operations.
- Stakeholder Engagement: Develop strategies to build confidence and trust among stakeholders, partners, and sponsors, actively promoting the organisations mission.
- Sector Leadership: Represent the organisation as a thought leader in learning disabilities, advocating for innovative practices and sector-wide growth.
To be successful in this role, the Head of Operations will have the following experience:
- Proven senior leadership experience within a charity, health and social care, or learning disabilities setting, with a strong record of successfully managing organisational change.
- Expertise in navigating complex change initiatives, building resilient, forward-thinking teams.
- Strong ability to build and maintain impactful relationships with stakeholders, partners, and sponsors.
- Experience in managing budgets and resources, with a keen understanding of operating in a financially constrained environment.
- Deeply committed to equality, diversity, safeguarding, and inclusion, with a solutions-oriented approach.
Benefits of Joining
This is a unique opportunity to make a significant impact in a sector-leading organisation. You'll play a pivotal role in supporting individuals with learning disabilities, and in return, you'll join a team that values collaboration, creativity, and professional growth.
To Apply:Submit your CV and a cover letter detailing your experience and what you would bring to this role.
If you're a strategic, driven leader with a successful track record of achieving results and are ready to make a lasting impact, we would love to hear from you!
We are an equal opportunities employer and welcome applications from any individual regardless of their sex, marital or civil partnership status, sexual orientation, pregnancy and maternity, gender reassignment, race, colour, ethnic or national origins, religion or belief, disability or age. All applications will be considered on merit.
A person-centric approach to recruiting & retaining staff, enabling people & businesses to achieve their full potential.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
ShareAction’s Banking Standards team works towards holding banks accountable for their impact on people and planet, with a particular focus on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. Recently, we have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.
Our campaign activities are rooted in rigorous analysis and facts. We produce a variety of research outputs supporting our engagement with banks, including:
- Investor briefings and research notes, reviewing commitments made by individual banks.
- Banking sector benchmarks, ranking European banks on their approach to climate change and other sustainability themes.
- Thematic reports and position papers, reviewing how the European banking sector aims to address specific issues and relevant sustainability standards.
What you’ll do
As a Research Manager, you will play a pivotal role in shaping our banking survey. Through your work, you will have the opportunity to influence the banking sector’s approach to sustainability by highlighting areas of improvement and leading practices among Europe’s largest banks. In close collaboration with colleagues in the Banking Standards and Financial Sector Research teams, you will:
- Lead survey development: Oversee all aspects of our banking survey, from designing methodology and collecting and analysing data to producing engaging written outputs and data visualisations that summarise key findings. You will coordinate the project from start to finish and liaise with multiple stakeholders, ensuring that surveys remain consistent with other ShareAction benchmarks and align with our campaign priorities.
- Conduct thematic research: Undertake research and engage with internal and external subject matter experts to inform positions on themes covered in banking surveys, ensuring that surveys are based on robust criteria and reflect the latest market developments.
- Engage with key stakeholders: Design engaging presentations and present survey findings and recommendations to banks, investors, and other stakeholders. You will act as an internal and external spokesperson for the banking survey, with the support of the Communications team and members of the Banking team. Additionally, you will contribute to external consultations and coordinate data-sharing initiatives with partners.
- Contribute to monitoring, evaluation and learning: Support the development and implementation of a monitoring, evaluation, and learning strategy for our banking surveys to continuously enhance their impact, relevance, and delivery process.
- Support funding and resource development: Assist with funding bids to secure resources for the survey’s continued growth and impact. You will also be responsible for hiring and managing additional researchers when necessary.
What you’ll bring to the team
- Passionate about climate change, sustainability, and/or the role of the financial system in addressing these issues.
- Excellent organisational and time management skills with a proven ability to manage competing demands while meeting deadlines.
- Experience in project management, including task delegation and consideration of project team workload.
- Excellent analytical skills with a proven ability to analyse complex quantitative and qualitative data, produce detailed reports, and summarise findings.
- Proven ability to manage relationships with multiple internal and external stakeholders.
- Proficiency in Microsoft Office with a proven ability to manage data, produce research insights, and create data visualisations.
- Strong verbal and written communication skills with a proven ability to convey complex information to a wide variety of audiences.
- A great team player.
It would also be great – but not essential – if you have:
- Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
- Strong understanding of climate change, biodiversity, human rights, and/or public health.
- Strong understanding of how private commercial banks operate and the products and services they offer to corporate and retail clients.
- Experience integrating innovative tools into research processes, particularly AI tools.
- Experience with the Salesforce CRM system.
- Experience developing and/or managing databases using Excel or other applications.
While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.
We are currently formalising our hybrid working policy. However, the Banking team meets in the office every Tuesday as we find this helps with team bonding and productivity. We expect candidates based in London to come into the office at least once a week every Tuesday and candidates based outside of London to come into the office at least twice a month on a Tuesday.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension, invested with NEST and their green funds.
- Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday 9th December 2024.
First-round interviews: Thursday 19th/Friday 20th December 2024 (online).
Second-round interviews: Early January 2025 (online).
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.